Frederick Winslow Taylor

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The New Ruthless Economy: Work & Power in the Digital Age by Simon Head

Alan Greenspan, Asian financial crisis, business cycle, business process, call centre, conceptual framework, deskilling, Erik Brynjolfsson, Ford Model T, Ford paid five dollars a day, Frederick Winslow Taylor, Great Leap Forward, informal economy, information retrieval, Larry Ellison, medical malpractice, new economy, Panopticon Jeremy Bentham, scientific management, shareholder value, Shoshana Zuboff, Silicon Valley, single-payer health, supply-chain management, telemarketer, Thomas Davenport, Toyota Production System, union organizing, work culture

Smith, Harpers Ferry Armory, p. 239. 6. Hounshell, From the American System, pp. 89, 161. 7. Ibid., pp. 47-50. 8. Ibid., pp. 91-123. 9. Frederick Winslow Taylor, Shop Management (New York, 1911), p. 110. 10. Ibid., p. 159. 11. See for example, David Nelson, Frederick W. Taylor and the Rise of Scientific Management (Madison, Wise., 1980), p. 174. 12. Frederick Winslow Taylor, Principles of Scientific Management (New York, 1911; paperback ed. 1967), pp. 48-19. 13. Frederick Winslow Taylor, "The Art of Cutting Metals," in Scientific Management, A Collection of the More Significant Articles Describing the Taylor System of Management (Cambridge, Mass., 1914), p. 245. 14.

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Evidence that contemporary practices may have old roots led me xv xvi PREFACE back a century and more to the formative decades of American industrial history. There I found a clear line of descent linking our contemporary practices with those of mass production and scientific management—the twin foundations of modern American industrialism pioneered a century ago by Frederick Winslow Taylor and Henry Ford. To demonstrate this continuity I have included a chapter on the roots of mass production in America. After this time travel I return to the present and look at some of the contemporary strongholds of the old industrial culture in the manufacturing and service industries. I end by discussing the social and political significance of this history, and also the politics of reform.

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At a time when the percentage of the U.S. workforce actually employed in manufacturing has shrunk to 12 percent, work methods born in machine shops and on assembly lines have crossed over and colonized the offices, call centers, hospitals, and conference rooms of the nonmanufacturing economy. At the very heart of the "new" economy, therefore, are practices that are already a century old. The four pillars of industrialism—standardization, measurement, monitoring, and control—were already at work in the early 1900s when Henry Ford and Frederick Winslow Taylor created the organization and methods of the mass production plant. Today we are living in a new age of mass production and a new age of "scientific management," always the chief operating doctrine of mass production. In a famous article that appeared in the 1929 edition of the Encyclopaedia Britannica, Henry Ford defined mass production as "the focusing upon a manufacturing project of power, accuracy, economy, system, continuity and speed."

The Little Black Book of Decision Making by Michael Nicholas

Abraham Maslow, Airbnb, Albert Einstein, Apollo 13, call centre, classic study, clockwork universe, cognitive dissonance, Daniel Kahneman / Amos Tversky, Donald Trump, Frederick Winslow Taylor, hindsight bias, impulse control, James Dyson, late fees, Mahatma Gandhi, Nelson Mandela, Ralph Waldo Emerson, Richard Feynman, Richard Feynman: Challenger O-ring, scientific management, selection bias, Stephen Hawking

The belief in a “clockwork universe” was born, certainty and precision became the new guiding principles, and the standard approach to decision making was radically revised – to one based on predictability. As scientific thinking became more widespread, it was inevitable that someone would apply it to business, and that person was Frederick Winslow Taylor, an American inventor who is credited by many management theorists today as being the father of modern business management principles. By the end of the nineteenth century, advances in technological capabilities had catalysed the transformation of manufacturing processes; however, the overarching systems used to manage them remained largely unchanged.

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It seems that the traditional approach to developing strategy is becoming less and less effective … that something basic about their decision making must be flawed … or perhaps that, for some reason, the implementation of new ideas must be difficult … Today, the default methodology used in most business decision making is still a direct consequence of Frederick Winslow Taylor's insights. Rational analysis, logic, business planning, problem solving and the like are so deeply embedded that they tend to be naturally assumed to be the best approach available. After all, they delivered, enabling businesses to achieve what would previously have been unimaginable levels of efficiency.

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He and others have continued to incrementally refine the approach, and today the record stands at an incredible 70 hot dogs consumed in 10 minutes, but still using the basic method that Kobayashi created. The best practice has now been well honed. The Limitations of “Best Practice” The mindset involved in much decision making today is comparable to that of the best hot dog eaters in the world just before Takaru Kobayashi turned up. The scientific management principles of Frederick Winslow Taylor have become embedded so firmly that their implicit assumption, of predictability and order, is largely unchallenged – with the result that “rational” thinking dominates, along with a tendency to see things in black-and-white terms. This is highly evident in strategic planning. An aura of mystique has often surrounded the idea of strategy, but it is really just a plan of action for how things will get done to achieve some long-term aim.

Arriving Today: From Factory to Front Door -- Why Everything Has Changed About How and What We Buy by Christopher Mims

air freight, Airbnb, Amazon Robotics, Amazon Web Services, Apollo 11, augmented reality, autonomous vehicles, big-box store, blue-collar work, Boeing 747, book scanning, business logic, business process, call centre, cloud computing, company town, coronavirus, cotton gin, COVID-19, creative destruction, data science, Dava Sobel, deep learning, dematerialisation, deskilling, digital twin, Donald Trump, easy for humans, difficult for computers, electronic logging device, Elon Musk, Frederick Winslow Taylor, fulfillment center, gentrification, gig economy, global pandemic, global supply chain, guest worker program, Hans Moravec, heat death of the universe, hive mind, Hyperloop, immigration reform, income inequality, independent contractor, industrial robot, interchangeable parts, intermodal, inventory management, Jacquard loom, Jeff Bezos, Jessica Bruder, job automation, John Maynard Keynes: Economic Possibilities for our Grandchildren, Joseph Schumpeter, Kaizen: continuous improvement, Kanban, Kiva Systems, level 1 cache, Lewis Mumford, lockdown, lone genius, Lyft, machine readable, Malacca Straits, Mark Zuckerberg, market bubble, minimum wage unemployment, Nomadland, Ocado, operation paperclip, Panamax, Pearl River Delta, planetary scale, pneumatic tube, polynesian navigation, post-Panamax, random stow, ride hailing / ride sharing, robot derives from the Czech word robota Czech, meaning slave, Rodney Brooks, rubber-tired gantry crane, scientific management, self-driving car, sensor fusion, Shenzhen special economic zone , Shoshana Zuboff, Silicon Valley, six sigma, skunkworks, social distancing, South China Sea, special economic zone, spinning jenny, standardized shipping container, Steve Jobs, supply-chain management, surveillance capitalism, TED Talk, the scientific method, Tim Cook: Apple, Toyota Production System, traveling salesman, Turing test, two-sided market, Uber and Lyft, Uber for X, uber lyft, Upton Sinclair, vertical integration, warehouse automation, warehouse robotics, workplace surveillance

Robert Whaples, March 26, 2008, https://eh.net/encyclopedia/women-workers-in-the-british-industrial-revolution-2. Chapter 9: How a Management Philosophy Became Our Way of Life ardent abolitionist: Robert Kanigel, The One Best Way: Frederick Winslow Taylor and the Enigma of Efficiency (Cambridge, MA: MIT Press, 2005), pp. 433–34. fit the first one perfectly: Simon Winchester, The Perfectionists (New York: HarperCollins, 2018). psychology of skilled workers: Frederick Winslow Taylor, The Principles of Scientific Management (New York: Harper & Brothers, 1911). patented in 1891: Willard Le Grand Bundy, workman’s time recorder, US Patent 452894A, patented May 26, 1891.

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Then he offers, wryly, “You don’t need a college degree to do this.” Chapter 8 The Little-Known, Rarely Understood Organizing Principle of Modern Work It’s been said that nothing in biology makes sense except in the light of evolution, and the same could be said of the relationship between the ideas of Frederick Winslow Taylor and the character of modern work. Yet the average person, and even many experts in the fields of manufacturing, supply chains, economics, and labor, don’t know his name, nor the name of his discipline, scientific management. Even those who do generally have only the vaguest understanding of his significance.

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Taylorism’s success in all of these places has meant its penetration into every step along the journey of a made thing, as well as lateral transmission into pretty much every other kind of work. But to understand any of that, we have to start with the man himself. Chapter 9 How a Management Philosophy Became Our Way of Life Frederick Winslow Taylor was born in 1856 in the Germantown neighborhood of Philadelphia, the only child of a Princeton-educated lawyer and an ardent abolitionist. He was raised with all the privilege a boy of such pedigree could expect—a stately house on a hill, tutoring from his devoted mother, an education that included eighteen months of travel and study in Europe.

Futureproof: 9 Rules for Humans in the Age of Automation by Kevin Roose

"World Economic Forum" Davos, adjacent possible, Airbnb, Albert Einstein, algorithmic bias, algorithmic management, Alvin Toffler, Amazon Web Services, Atul Gawande, augmented reality, automated trading system, basic income, Bayesian statistics, Big Tech, big-box store, Black Lives Matter, business process, call centre, choice architecture, coronavirus, COVID-19, data science, deep learning, deepfake, DeepMind, disinformation, Elon Musk, Erik Brynjolfsson, factory automation, fake news, fault tolerance, Frederick Winslow Taylor, Freestyle chess, future of work, Future Shock, Geoffrey Hinton, George Floyd, gig economy, Google Hangouts, GPT-3, hiring and firing, hustle culture, hype cycle, income inequality, industrial robot, Jeff Bezos, job automation, John Markoff, Kevin Roose, knowledge worker, Kodak vs Instagram, labor-force participation, lockdown, Lyft, mandatory minimum, Marc Andreessen, Mark Zuckerberg, meta-analysis, Narrative Science, new economy, Norbert Wiener, Northpointe / Correctional Offender Management Profiling for Alternative Sanctions, off-the-grid, OpenAI, pattern recognition, planetary scale, plutocrats, Productivity paradox, QAnon, recommendation engine, remote working, risk tolerance, robotic process automation, scientific management, Second Machine Age, self-driving car, Shoshana Zuboff, Silicon Valley, Silicon Valley startup, social distancing, Steve Jobs, Stuart Kauffman, surveillance capitalism, tech worker, The Future of Employment, The Wealth of Nations by Adam Smith, TikTok, Travis Kalanick, Uber and Lyft, uber lyft, universal basic income, warehouse robotics, Watson beat the top human players on Jeopardy!, work culture

In the late eighteenth and early nineteenth centuries, a former steelworker named Frederick Winslow Taylor came up with a theory of “scientific management” that took the American business community by storm. Taylor believed that most jobs could be broken into standardized, measurable tasks, and that those tasks could be perfected over time by ironing out inefficiencies and shaving away every millisecond of wasted time. Ultimately, he believed that enhanced productivity would be a win-win: companies would increase their output, and workers would get the satisfaction of operating at peak performance. Today’s version of Frederick Winslow Taylor is probably Gary Vaynerchuk, a marketing guru and social media influencer who has made a lucrative career out of inspiring his millions of followers to hustle harder.

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Another article called factory automation Rick Wartzman, “The First Time America Freaked Out over Automation,” Politico, May 30, 2017. Today, Kawai is a living legend at Toyota “Toyota’s ‘Oyaji’ Kawai Calls to Protect Monozukuri,” Toyota News, June 17, 2020. a former steelworker named Frederick Winslow Taylor Frederick Winslow Taylor, The Principles of Scientific Management (New York: Harper & Brothers, 1915). Gary Vaynerchuk, a marketing guru and social media influencer Ted Fraser, “I Spent a Week Living Like Gary Vaynerchuk,” Vice, December 17, 2018. Elon Musk, the Tesla and SpaceX founder, famously works Catherine Clifford, “Elon Musk on Working 120 Hours in a Week: ‘However Hard It Was for [the Team], I Would Make It Worse for Me,’ ” CNBC, December 10, 2018.

When More Is Not Better: Overcoming America's Obsession With Economic Efficiency by Roger L. Martin

activist fund / activist shareholder / activist investor, Affordable Care Act / Obamacare, autism spectrum disorder, banking crisis, Black Monday: stock market crash in 1987, butterfly effect, call centre, cloud computing, complexity theory, coronavirus, COVID-19, David Ricardo: comparative advantage, do what you love, Edward Lorenz: Chaos theory, financial engineering, Frederick Winslow Taylor, Glass-Steagall Act, High speed trading, income inequality, industrial cluster, inflation targeting, Internet of things, invisible hand, Lean Startup, low interest rates, Lyft, Mark Zuckerberg, means of production, Network effects, new economy, obamacare, open economy, Phillips curve, Pluto: dwarf planet, power law, Renaissance Technologies, Richard Florida, Ronald Reagan, scientific management, shareholder value, Silicon Valley, Snapchat, Spread Networks laid a new fibre optics cable between New York and Chicago, Tax Reform Act of 1986, The future is already here, the map is not the territory, The Wealth of Nations by Adam Smith, Tobin tax, Toyota Production System, transaction costs, trickle-down economics, two-sided market, uber lyft, very high income, Vilfredo Pareto, zero-sum game

It took a forceful lead in pulling together chief exporting nations to create the original General Agreement on Tariffs and Trade (GATT) and continued to lead a succession of major negotiating rounds, which drove average tariffs in developed countries from approximately 25 percent in 1947 to 4 percent by 2000.22 The efficiency Ricardo argued for in 1817 became a central US policy thrust, if not obsession, though only after 130 years had elapsed. Frederick Winslow Taylor In the meantime, the drive for more efficiency proceeded apace on other fronts, which brings us to Frederick Winslow Taylor. Trained as a mechanical engineer, Taylor made it his life’s work to promote industrial efficiency, becoming the intellectual leader of what came to be known as the Efficiency Movement. His work was highly influential throughout the Progressive Era (1890–1920) and is encapsulated in his 1911 book, The Principles of Scientific Management.

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David Ricardo did not insist that more free trade agreements are always better. And most certainly W. Edwards Deming did not argue for the utter elimination of slack—in fact, he argued for the importance of maintaining an optimal level of slack. The exception might be the considerably more doctrinaire Frederick Winslow Taylor. It is not clear from his work whether he saw a line after which he felt that too much efficiency was being pursued. Some even believe that he falsified his data to buttress his theories.12 But it is reasonable to suggest that business managers and political leaders in the United States have, by confusing models with reality and through surrogation of proxies for goals, taken the models of great thinkers to places where those thinkers would never have gone.

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Author’s calculations from CEPII data, available at http://www.cepii.fr/CEPII/en/bdd_modele/presentation.asp?id=32. 22. Chad P. Bown and Douglas A. Irwin, “The GATT’s Starting Point: Tariff Levels Circa 1947,” working paper 21782, The National Bureau of Economic Research, Cambridge, 2015. 23. Frederick Winslow Taylor, The Principles of Scientific Management (New York: Harper & Brothers, 1911), 64. Chapter 2 1. John Perry and Heather Vogell “Are Drastic Swings in CRCT Scores Valid?” The Atlanta Journal-Constitution, October 19, 2009. 2. WXIA-TV, Atlanta, “11 Atlanta Educators Convicted in Cheating Scandal,” April 1, 2015, and Rhonda Cook, “New Mother Gets Prison, Former Principal Jail in APS Case,” The Atlanta Journal-Constitution, September 1, 2015. 3.

Team of Teams: New Rules of Engagement for a Complex World by General Stanley McChrystal, Tantum Collins, David Silverman, Chris Fussell

Airbus A320, Albert Einstein, Apollo 11, Atul Gawande, autonomous vehicles, bank run, barriers to entry, Black Swan, Boeing 747, butterfly effect, call centre, Captain Sullenberger Hudson, Chelsea Manning, clockwork universe, crew resource management, crowdsourcing, driverless car, Edward Snowden, Flash crash, Frederick Winslow Taylor, global supply chain, Henri Poincaré, high batting average, Ida Tarbell, information security, interchangeable parts, invisible hand, Isaac Newton, Jane Jacobs, job automation, job satisfaction, John Nash: game theory, knowledge economy, Mark Zuckerberg, Mohammed Bouazizi, Nate Silver, Neil Armstrong, Pierre-Simon Laplace, pneumatic tube, radical decentralization, RAND corporation, scientific management, self-driving car, Silicon Valley, Silicon Valley startup, Skype, Steve Jobs, supply-chain management, systems thinking, The Wealth of Nations by Adam Smith, urban sprawl, US Airways Flight 1549, vertical integration, WikiLeaks, zero-sum game

Part I: The Proteus Problem opens in Iraq in 2004 where the world’s most elite counterterrorist force is struggling against a seemingly ragtag band of radical fighters. We explore the unexpected revelation that our biggest challenges lay not in the enemy, but in the dizzyingly new environment in which we were operating, and within the carefully crafted attributes of our own organization. To understand the challenge, we’ll go to factory floors with Frederick Winslow Taylor and look back at the drive for efficiency that has marked the last 150 years, and how it has shaped our organizations and the men and women who lead and manage them. We then examine how accelerating speed and interdependence in today’s world have created levels of complexity that confound even the most superbly efficient industrial age establishments.

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Individual companies and entire economies depend on business leaders’ knowing how best to manage for success. While fighting forces have been developing such protocols since Sparta, the notion of top-down, rigidly predetermined, “scientific” management of behavior in the civilian sector is largely the legacy of the nineteenth-century Quaker Frederick Winslow Taylor. His influence on the way we think about doing things—from running corporations to positioning kitchen appliances—is profound and pervasive. For our Task Force and for other twenty-first-century organizational endeavors, the legacy of Taylor’s ideas is both part of the solution and part of the problem.

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Biographer and historian Robert Kanigel writes that “by the late 1920s, it could seem that all of modern society had come under the sway of a single commanding idea: that waste was wrong and efficiency the highest good, and that eliminating one and achieving the other was best left to the experts.” Journalist Ida Tarbell went so far as to argue, “No man in the history of American industry has made a larger contribution to genuine cooperation and juster human relations than did Frederick Winslow Taylor. He is one of the few creative geniuses of our time.” • • • In the decades since, Taylor’s star has dimmed. His treatment of workers has been widely decried, as has his conception of individuals as mechanistic entities to be manipulated. In the 1960s, MIT professor Douglas McGregor’s “Theory X” and “Theory Y” of human resource management offered a famous critique of Taylorist principles: in McGregor’s view, Taylor’s approach (X) saw humans as fundamentally lazy and in need of financial incentives and close monitoring in order to do work, while McGregor’s own Theory Y understood people as capable of self-motivation and self-control, and argued that managers would achieve better results by treating their employees with respect.

Brave New Work: Are You Ready to Reinvent Your Organization? by Aaron Dignan

"Friedman doctrine" OR "shareholder theory", Abraham Maslow, activist fund / activist shareholder / activist investor, adjacent possible, Airbnb, Albert Einstein, autonomous vehicles, basic income, benefit corporation, Bertrand Russell: In Praise of Idleness, bitcoin, Black Lives Matter, Black Swan, blockchain, Buckminster Fuller, Burning Man, butterfly effect, cashless society, Clayton Christensen, clean water, cognitive bias, cognitive dissonance, content marketing, corporate governance, corporate social responsibility, correlation does not imply causation, creative destruction, crony capitalism, crowdsourcing, cryptocurrency, David Heinemeier Hansson, deliberate practice, DevOps, disruptive innovation, don't be evil, Elon Musk, endowment effect, Ethereum, ethereum blockchain, financial engineering, Frederick Winslow Taylor, fulfillment center, future of work, gender pay gap, Geoffrey West, Santa Fe Institute, gig economy, Goodhart's law, Google X / Alphabet X, hiring and firing, hive mind, holacracy, impact investing, income inequality, information asymmetry, Internet of things, Jeff Bezos, job satisfaction, Kanban, Kevin Kelly, Kickstarter, Lean Startup, loose coupling, loss aversion, Lyft, Marc Andreessen, Mark Zuckerberg, minimum viable product, mirror neurons, new economy, Paul Graham, Quicken Loans, race to the bottom, reality distortion field, remote working, Richard Thaler, Rochdale Principles, Salesforce, scientific management, shareholder value, side hustle, Silicon Valley, single source of truth, six sigma, smart contracts, Social Responsibility of Business Is to Increase Its Profits, software is eating the world, source of truth, Stanford marshmallow experiment, Steve Jobs, subprime mortgage crisis, systems thinking, TaskRabbit, TED Talk, The future is already here, the High Line, too big to fail, Toyota Production System, Tragedy of the Commons, uber lyft, universal basic income, WeWork, Y Combinator, zero-sum game

“Stop trying to borrow wisdom”: Jason Yip, “Japan Lean Study Mission Day 4: Toyota Home, Norman Bodek, and Takeshi Kawabe,” You’d think with all my video game experience that I’d be more prepared for this: Agile, Lean, Kanban (blog), December 8, 2008, http://jchyip.blogspot.com/2008/12/japan-lean-study-mission-day-4-toyota.html. “Hardly a competent workman”: Frederick Winslow Taylor, “Shop Management,” paper presented at the American Society of Mechanical Engineers meeting in Saratoga, New York, June 1903. “All you have to do is take orders”: Robert Kanigel, The One Best Way: Frederick Winslow Taylor and the Enigma of Efficiency (Cambridge, MA: MIT Press, 2005), 214. “your way of doing the job for mine”: Robert Kanigel, “Taylor-Made. (19th-Century Efficiency Expert Frederick Taylor),” The Sciences 37, no. 3 (May 1997): 1–5.

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Novices learned on the job from the people around them, taking on their quirks, their tricks of the trade, and, of course, their pace. Given this artisanal flair, productivity was a moving target. No one—not machinists or managers—knew what was possible. Sure, they had a pretty good idea of how long it took to produce a specific part. But no one was asking how long it should take. Enter Frederick Winslow Taylor. Promoted through the ranks at a young age, his innovation was to break the work down into its smallest possible components and find the one best way to complete each step. No task was too small or insignificant to provoke his scrutiny. This was a man who once made serious scientific study of how to use a shovel.

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“your way of doing the job for mine”: Robert Kanigel, “Taylor-Made. (19th-Century Efficiency Expert Frederick Taylor),” The Sciences 37, no. 3 (May 1997): 1–5. bestselling business books of the decade: Tim Hindle, Guide to Management Ideas and Gurus (London: John Wiley & Sons, 2008). They develop a science: Frederick Winslow Taylor, Principles of Scientific Management (New York and London: Harper & Brothers, 1911), 36–37. “going to do in future periods”: Duff McDonald, The Firm (New York: Oneworld, 2014). you’ll get your toilet paper: NateIBEW558l, comment on “[Serious] Reddit, What’s the Worst Example of Workplace Bureaucracy You’ve Ever Encountered?” Reddit, r/AskReddit, October 18, 2014, www.reddit.com/r/AskReddit/comments/2jmvro/serious_reddit_whats_the_worst_example_of.

On the Clock: What Low-Wage Work Did to Me and How It Drives America Insane by Emily Guendelsberger

Adam Curtis, Affordable Care Act / Obamacare, Airbnb, Amazon Picking Challenge, autism spectrum disorder, basic income, behavioural economics, Bernie Sanders, call centre, Capital in the Twenty-First Century by Thomas Piketty, cognitive dissonance, company town, David Attenborough, death from overwork, deskilling, do what you love, Donald Trump, Erik Brynjolfsson, Ford Model T, Ford paid five dollars a day, Frederick Winslow Taylor, fulfillment center, future of work, hive mind, housing crisis, independent contractor, Jeff Bezos, Jessica Bruder, job automation, job satisfaction, John Maynard Keynes: Economic Possibilities for our Grandchildren, Jon Ronson, karōshi / gwarosa / guolaosi, Kiva Systems, late capitalism, Lean Startup, market design, McDonald's hot coffee lawsuit, McJob, Minecraft, Nicholas Carr, Nomadland, obamacare, opioid epidemic / opioid crisis, Panopticon Jeremy Bentham, pattern recognition, precariat, Richard Thaler, San Francisco homelessness, scientific management, Second Machine Age, security theater, self-driving car, Silicon Valley, Silicon Valley startup, speech recognition, TaskRabbit, tech worker, The Future of Employment, The Wealth of Nations by Adam Smith, Tony Hsieh, Toyota Production System, Travis Kalanick, union organizing, universal basic income, unpaid internship, Upton Sinclair, wage slave, working poor

Stiglitz, Amartya Sen, and Jean-Paul Fitoussi Hand to Mouth: Living in Bootstrap America, Linda Tirado Why Zebras Don’t Get Ulcers, Robert Sapolsky Temp: How American Work, American Business, and the American Dream Became Temporary, Louis Hyman Private Government: How Employers Rule Our Lives (and Why We Don’t Talk About It), Elizabeth Anderson Labor and Monopoly Capital: The Degradation of Work in the Twentieth Century, Harry Braverman The New Ruthless Economy: Work and Power in the Digital Age, Simon Head Do What You Love: And Other Lies About Success and Happiness, Miya Tokumitsu HyperNormalisation (film), Adam Curtis On workplaces in this book The Everything Store: Jeff Bezos and the Age of Amazon, Brad Stone Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life, Robin Leidner The Furniture Wars: How America Lost a Fifty Billion Dollar Industry, Michael K. Dugan Closing: The Life and Death of an American Factory, Cathy N. Davidson McDonald’s: Behind the Arches, John F. Love On the history of work and management The Principles of Scientific Management, Frederick Winslow Taylor The One Best Way: Frederick Winslow Taylor and the Enigma of Efficiency, Robert Kanigel My Life and Work, Henry Ford I Invented the Modern Age: The Rise of Henry Ford, Richard Snow Taylorism Transformed: Scientific Management Theory Since 1945, Stephen P. Waring Contested Terrain: The Transformation of the Workplace in the Twentieth Century, Richard Edwards The Machine That Changed the World: The Story of Lean Production, James P.

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And since skilled workers also tended to be the most senior, they were often the ones organizing and enforcing the pace of work—not factory owners. So how did Capital get Labor in the sleeper hold that produced SDF8? It started back in my hometown of Philadelphia with Frederick Taylor—father of scientific management and the most important forgotten man in US history. Frederick Winslow Taylor was born into a wealthy Philadelphia family in 1856. Expected to go to Harvard, he instead chose to go into industry by taking a job as a lowly machinist’s apprentice at Midvale Steelworks. As young Fred worked his way up to head engineer, he observed widespread soldiering among his coworkers.

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I had to laugh at the slideshow’s pages and pages of in-depth hypotheses about potential reasons for the high turnover—I could have saved them a lot of time and money with a single slide reading THIS PLACE SUCKS DONKEY BALLS. Maybe try making this job less awful—or at least paying enough to make up for how awful it is, I think. I mean, it worked for Henry Ford. Kind of. Henry Ford and Frederick Winslow Taylor have a lot in common. Both became machinists’ apprentices instead of going to college, to their families’ dismay. Both were obsessed with efficiency and productivity as cures for poverty: “It is possible to increase the well-being of the workingman—not by having him do less work, but by aiding him to do more,” Ford wrote in his 1922 autobiography, My Life and Work.

Exponential: How Accelerating Technology Is Leaving Us Behind and What to Do About It by Azeem Azhar

"Friedman doctrine" OR "shareholder theory", "World Economic Forum" Davos, 23andMe, 3D printing, A Declaration of the Independence of Cyberspace, Ada Lovelace, additive manufacturing, air traffic controllers' union, Airbnb, algorithmic management, algorithmic trading, Amazon Mechanical Turk, autonomous vehicles, basic income, Berlin Wall, Bernie Sanders, Big Tech, Bletchley Park, Blitzscaling, Boeing 737 MAX, book value, Boris Johnson, Bretton Woods, carbon footprint, Chris Urmson, Citizen Lab, Clayton Christensen, cloud computing, collective bargaining, computer age, computer vision, contact tracing, contact tracing app, coronavirus, COVID-19, creative destruction, crowdsourcing, cryptocurrency, cuban missile crisis, Daniel Kahneman / Amos Tversky, data science, David Graeber, David Ricardo: comparative advantage, decarbonisation, deep learning, deglobalization, deindustrialization, dematerialisation, Demis Hassabis, Diane Coyle, digital map, digital rights, disinformation, Dissolution of the Soviet Union, Donald Trump, Double Irish / Dutch Sandwich, drone strike, Elon Musk, emotional labour, energy security, Fairchild Semiconductor, fake news, Fall of the Berlin Wall, Firefox, Frederick Winslow Taylor, fulfillment center, future of work, Garrett Hardin, gender pay gap, general purpose technology, Geoffrey Hinton, gig economy, global macro, global pandemic, global supply chain, global value chain, global village, GPT-3, Hans Moravec, happiness index / gross national happiness, hiring and firing, hockey-stick growth, ImageNet competition, income inequality, independent contractor, industrial robot, intangible asset, Jane Jacobs, Jeff Bezos, job automation, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, John Perry Barlow, Just-in-time delivery, Kickstarter, Kiva Systems, knowledge worker, Kodak vs Instagram, Law of Accelerating Returns, lockdown, low skilled workers, lump of labour, Lyft, manufacturing employment, Marc Benioff, Mark Zuckerberg, megacity, Mitch Kapor, Mustafa Suleyman, Network effects, new economy, NSO Group, Ocado, offshore financial centre, OpenAI, PalmPilot, Panopticon Jeremy Bentham, Peter Thiel, Planet Labs, price anchoring, RAND corporation, ransomware, Ray Kurzweil, remote working, RFC: Request For Comment, Richard Florida, ride hailing / ride sharing, Robert Bork, Ronald Coase, Ronald Reagan, Salesforce, Sam Altman, scientific management, Second Machine Age, self-driving car, Shoshana Zuboff, Silicon Valley, Social Responsibility of Business Is to Increase Its Profits, software as a service, Steve Ballmer, Steve Jobs, Stuxnet, subscription business, synthetic biology, tacit knowledge, TaskRabbit, tech worker, The Death and Life of Great American Cities, The Future of Employment, The Nature of the Firm, Thomas Malthus, TikTok, Tragedy of the Commons, Turing machine, Uber and Lyft, Uber for X, uber lyft, universal basic income, uranium enrichment, vertical integration, warehouse automation, winner-take-all economy, workplace surveillance , Yom Kippur War

Lyft’, Bloomberg Second Measure, 2020 <https://secondmeasure.com/datapoints/rideshare-industry-overview/> [accessed 23 September 2020]. 54 ‘Gig Economy Research’, Gov.uk, 7 February 2018 <https://www.gov.uk/government/publications/gig-economy-research> [accessed 21 September 2020]. 55 Ravi Agrawal, ‘The Hidden Benefits of Uber’, Foreign Policy, 16 July 2018 <https://foreignpolicy.com/2018/07/16/why-india-gives-uber-5-stars-gig-economy-jobs/> [accessed 21 September 2020]. 56 Department for Business, Energy & Industrial Strategy, ‘Gig Economy Research’, Gov.uk, 7 February 2018 <https://www.gov.uk/government/publications/gig-economy-research> [accessed 21 September 2020]. 57 Directorate General for Internal Policies, The Social Protection of Workers in the Platform Economy, Study for the EMPL Committee, IP/A/EMPL/2016-11 (European Parliament, 2017). 58 Nicole Karlis, ‘DoorDash Drivers Make an Average of $1.45 an Hour, Analysis Finds’, Salon, 19 January 2020 <https://www.salon.com/2020/01/19/doordash-drivers-make-an-average-of-145-an-hour-analysis-finds/> [accessed 27 March 2021]. 59 Kate Conger, ‘Uber and Lyft Drivers in California Will Remain Contractors’, New York Times, 4 November 2020 <https://www.nytimes.com/2020/11/04/technology/california-uber-lyft-prop-22.html> [accessed 12 January 2021]. 60 Mary-Ann Russon, ‘Uber Drivers Are Workers Not Self-Employed, Supreme Court Rules’, BBC News, 19 February 2021 <https://www.bbc.com/news/business-56123668> [accessed 29 March 2021]. 61 ‘Judgement: Uber BV and Others (Appellants) v Aslam and Others (Respondents)’, 19 February 2021 <https://www.supremecourt.uk/cases/docs/uksc-2019-0029-judgment.pdf> [accessed 19 March 2021]. 62 ‘Frederick Winslow Taylor: Father of Scientific Management Thinker’, The British Library <https://www.bl.uk/people/frederick-winslow-taylor> [accessed 29 March 2021]. 63 Nikil Saval, Cubed: A Secret History of the Workplace (New York: Anchor Books, 2015), p. 42. 64 Saval, Cubed, p. 56. 65 Alex Rosenblat, Tamara Kneese and danah boyd, Workplace Surveillance (Data & Society Research Institute, 4 January 2017) <https://doi.org/10.31219/osf.io/7ryk4>. 66 ‘In March 2017, the Japanese Government Formulated the Work Style Reform Action Plan.’, Social Innovation, September 2017 <https://social-innovation.hitachi/en/case_studies/ai_happiness/> [accessed 6 October 2020]. 67 Alex Hern, ‘Microsoft Productivity Score Feature Criticised as Workplace Surveillance’, The Guardian, 26 November 2020 <http://www.theguardian.com/technology/2020/nov/26/microsoft-productivity-score-feature-criticised-workplace-surveillance> [accessed 1 April 2021]. 68 Stephen Chen, ‘Chinese Surveillance Programme Mines Data from Workers’ Brains’, South China Morning Post, 28 April 2018 <https://www.scmp.com/news/china/society/article/2143899/forget-facebook-leak-china-mining-data-directly-workers-brains> [accessed 6 October 2020]. 69 Robert Booth, ‘Unilever Saves on Recruiters by Using AI to Assess Job Interviews’, The Guardian, 25 October 2019 <http://www.theguardian.com/technology/2019/oct/25/unilever-saves-on-recruiters-by-using-ai-to-assess-job-interviews> [accessed 6 October 2020]. 70 Chartered Institute of Personnel and Development, ‘Workplace Technology: The Employee Experience’ (CIPD: July 2020) <https://www.cipd.co.uk/Images/workplace-technology-1_tcm18-80853.pdf> [accessed 19 May 2021]. 71 Sarah O’Connor, ‘When Your Boss Is an Algorithm’, Financial Times, 7 September 2016 <https://www.ft.com/content/88fdc58e-754f-11e6-b60a-de4532d5ea35> [accessed 3 August 2020]. 72 Tom Barratt et al., ‘Algorithms Workers Can’t See Are Increasingly Pulling the Management Strings’, Management Today, 25 August 2020 <http://www.managementtoday.co.uk/article/1692636?

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., and Steven Kotler, Abundance: The Future Is Better Than You Think (New York: Free Press, 2014) Dustman, Eric, Kareem Elwakil and Miguel Smart, Metals 3D Printing: Closing the Cost Gap and Getting to Value (PricewaterhouseCoopers, 2019) <https://www.strategyand.pwc.com/gx/en/insights/2019/metals-3D-printing.html> Engels, Frederick, The Conditions of the Working-Class in England Index (Panther, 1969) <https://www.marxists.org/archive/marx/works/1845/condition-working-class/> [accessed 18 December 2020] Florida, Richard, ‘The World Is Spiky’, Atlantic Monthly, October 2005, pp. 48–51 ‘Frederick Winslow Taylor: Father of Scientific Management Thinker’, The British Library <https://www.bl.uk/people/frederick-winslow-taylor> [accessed 29 March 2021] Frey, Carl, and Robert Atkinson, ‘Will AI Destroy More Jobs Than It Creates Over the Next Decade?’, Wall Street Journal, 1 April 2019 <https://www.wsj.com/articles/will-ai-destroy-more-jobs-than-it-creates-over-the-next-decade-11554156299> [accessed 11 January 2021] Frey, Carl Benedikt, The Technology Trap: Capital, Labor, and Power in the Age of Automation (Princeton, NJ: Princeton University Press, 2019) Frey, Carl Benedikt, and Michael Osborne, ‘The Future of Employment: How Susceptible Are Jobs to Computerisation?’

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Bundy’s invention represented an early move towards a more scientific, regulated, empirical system of people management. Since Bundy’s time – he died in 1907 – methods of managing employees became progressively more sophisticated. Methods like Bundy’s would be applied systematically across industries. The tipping point was the rise of scientific management, pioneered by Frederick Winslow Taylor. Like Mark Zuckerberg more than a century later, Taylor attended the prestigious boarding school Phillips Exeter Academy before attending – and dropping out of – Harvard. He went on to work in a machine shop in the steel industry at the age of 19. During his experiences on the shop floor, he noted that workers soldiered at a ‘slow easy gait’ because of a ‘natural laziness’.

Work: A History of How We Spend Our Time by James Suzman

agricultural Revolution, AlphaGo, Anthropocene, basic income, biodiversity loss, carbon footprint, clean water, coronavirus, corporate social responsibility, cyber-physical system, David Graeber, death from overwork, deepfake, do-ocracy, double entry bookkeeping, double helix, fake news, financial deregulation, Ford Model T, founder crops, Frederick Winslow Taylor, gentrification, Great Leap Forward, interchangeable parts, invention of agriculture, invention of writing, invisible hand, Isaac Newton, James Watt: steam engine, job automation, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, karōshi / gwarosa / guolaosi, Kibera, Kickstarter, late capitalism, lateral thinking, market bubble, New Urbanism, Occupy movement, ocean acidification, Parkinson's law, Peter Singer: altruism, post-industrial society, post-work, public intellectual, Rubik’s Cube, Schrödinger's Cat, scientific management, sharing economy, social intelligence, spinning jenny, The Future of Employment, the scientific method, The Wealth of Nations by Adam Smith, theory of mind, trickle-down economics, universal basic income, upwardly mobile, urban planning, work culture , zoonotic diseases

Instead, as energy-capture rates have surged, new technologies have come online and our cities have continued to swell, constant and unpredictable change has become the new normal everywhere, and anomie looks increasingly like the permanent condition of the modern age. 13 Top Talent ‘Hardly a competent workman can be found . . . who does not devote a considerable amount of time to studying just how slowly he can work and still convince his employer he’s going at a good pace,’ Frederick Winslow Taylor explained to a meeting of the American Society of Mechanical Engineers in June 1903. He was lecturing them about the perils of the ‘natural tendency of men to take it easy’ or to ‘loaf’ in the workplace, a phenomenon he called ‘soldiering’ because it reminded him of the half-hearted efforts of military conscripts, who only ever showed ambition when dodging unpleasant duties.

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He was also the first to realise that in the modern era most people went to work to make money rather than products, and that it was the factories themselves that made actual things. Charles Darwin’s friend and neighbour, Sir John Lubbock, 1st Baron Avebury, was the very model of a modern Victorian gentleman. And like his near contemporary, Frederick Winslow Taylor, he was also a very busy man. Lubbock, who died in 1913 at the age of seventy-nine, is now remembered by anthropologists and archaeologists as the man who coined the terms ‘Palaeolithic’ to describe Stone Age foragers and ‘Neolithic’ to describe the oldest farming cultures. But he ought to be remembered by many others too, at least in the United Kingdom and its former colonies, where one of his achievements is still celebrated on eight or more occasions every year.

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Indeed, it takes a special form of privilege to be able to devote several intensive months, as Lubbock once did, to trying to teach his beloved pet poodle, Van, how to read. Lubbock was not unusual in this regard. Like Darwin, Boucher de Perthes, Benjamin Franklin, Adam Smith, Aristotle and even the frenetic Frederick Winslow Taylor, Lubbock’s most important achievements were only possible because he was wealthy enough to afford to do exactly what he wanted to. If he’d had to work the same hours as the staff who maintained High Elms or the thousands of men, women and children labouring on farms and in the factories, he wouldn’t have had the influence to push the Bank Holiday Act through Parliament, nor the time or energy to study archaeology, play sports or carefully document the habits of garden insects.

The Revolt of the Public and the Crisis of Authority in the New Millennium by Martin Gurri

Affordable Care Act / Obamacare, Alan Greenspan, Albert Einstein, anti-communist, Arthur Eddington, Ayatollah Khomeini, bitcoin, Black Monday: stock market crash in 1987, Black Swan, Burning Man, business cycle, citizen journalism, Climategate, Climatic Research Unit, collective bargaining, creative destruction, crowdsourcing, currency manipulation / currency intervention, dark matter, David Graeber, death of newspapers, disinformation, Eddington experiment, en.wikipedia.org, Erik Brynjolfsson, facts on the ground, Francis Fukuyama: the end of history, Frederick Winslow Taylor, full employment, Great Leap Forward, housing crisis, income inequality, Intergovernmental Panel on Climate Change (IPCC), invention of writing, job-hopping, military-industrial complex, Mohammed Bouazizi, Nate Silver, Occupy movement, Port of Oakland, Republic of Letters, Ronald Reagan, scientific management, Skype, Steve Jobs, the scientific method, The Signal and the Noise by Nate Silver, too big to fail, traveling salesman, University of East Anglia, urban renewal, War on Poverty, We are the 99%, WikiLeaks, Yochai Benkler, young professional

Whether this transfiguration took place because it suited the economic pressures of the age, I am not qualified to say. But industry needed mass labor for production and a mass market for consumption. By “mass labor” I mean a generalized pool of workers equally trainable to the highest pitch of efficiency. Forging and deploying such a mass became the goal of “scientific management” and its great apostle, Frederick Winslow Taylor. With time and motion studies in hand, the scientific manager could program his workers’ every move as if they were a single instrument – a human machine. The work of every workman is fully planned out by the management at least one day in advance, and each man receives in most cases complete written instructions, describing in detail the task which he is to accomplish, as well as the means to be used in doing the work.[35] The system was top-down, intrusive, and impersonal, but it became orthodoxy in the industrialized world, and it caught the attention of influential persons.

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The work of every workman is fully planned out by the management at least one day in advance, and each man receives in most cases complete written instructions, describing in detail the task which he is to accomplish, as well as the means to be used in doing the work.[35] The system was top-down, intrusive, and impersonal, but it became orthodoxy in the industrialized world, and it caught the attention of influential persons. Henry Ford and Lenin were Taylorists, each in his way. Both believed in an infallible vanguard commanding a mass of undifferentiated humanity. 4.2 Frederick Winslow Taylor[36] The industrial age was Taylorist to the core. The ordinary person, so hopelessly parochial through all of history, got flattened into the masses: better educated, more affluent and mobile, and organized into gigantic hierarchies for every domain of activity. The masses functioned as the anti-public.

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This reaction could only be understood in a historical context. Since the eighteenth century, when intellectuals like Voltaire felt obliged to dabble in chemical experiments, science had been considered the most rigorous domain of human knowledge. To be scientific meant to speak with great authority. Frederick Winslow Taylor, we have seen, labeled his system “scientific management.” A few decades earlier, Marx had called his political ideals “scientific socialism,” to differentiate them from utopian schemes. In general, the prestige of the scientist derived from the belief that he journeyed to realms of mystery and brought back material benefits for the human race.

Data-Ism: The Revolution Transforming Decision Making, Consumer Behavior, and Almost Everything Else by Steve Lohr

"World Economic Forum" Davos, 23andMe, Abraham Maslow, Affordable Care Act / Obamacare, Albert Einstein, Alvin Toffler, Bear Stearns, behavioural economics, big data - Walmart - Pop Tarts, bioinformatics, business cycle, business intelligence, call centre, Carl Icahn, classic study, cloud computing, computer age, conceptual framework, Credit Default Swap, crowdsourcing, Daniel Kahneman / Amos Tversky, Danny Hillis, data is the new oil, data science, David Brooks, driverless car, East Village, Edward Snowden, Emanuel Derman, Erik Brynjolfsson, everywhere but in the productivity statistics, financial engineering, Frederick Winslow Taylor, Future Shock, Google Glasses, Ida Tarbell, impulse control, income inequality, indoor plumbing, industrial robot, informal economy, Internet of things, invention of writing, Johannes Kepler, John Markoff, John von Neumann, lifelogging, machine translation, Mark Zuckerberg, market bubble, meta-analysis, money market fund, natural language processing, obamacare, pattern recognition, payday loans, personalized medicine, planned obsolescence, precision agriculture, pre–internet, Productivity paradox, RAND corporation, rising living standards, Robert Gordon, Robert Solow, Salesforce, scientific management, Second Machine Age, self-driving car, Silicon Valley, Silicon Valley startup, SimCity, six sigma, skunkworks, speech recognition, statistical model, Steve Jobs, Steven Levy, The Design of Experiments, the scientific method, Thomas Kuhn: the structure of scientific revolutions, Tony Fadell, unbanked and underbanked, underbanked, Von Neumann architecture, Watson beat the top human players on Jeopardy!, yottabyte

seeks to reverse engineer what marketers do with big data: Arvind Narayanan’s descriptions and quotes come from an interview on March 3, 2014. “The algorithms should be made public”: An interview on March 2, 2014, with Marc Rotenberg. 11: The Future Frederick Winslow Taylor was deceptively slight: Information and quotes from Taylor’s writing come from Robert Kanigel’s The One Best Way: Frederick Winslow Taylor and the Enigma of Efficiency (Viking, 1997). It is the definitive biography of Taylor and his times. what the historian Alfred D. Chandler Jr. called managerial capitalism: Chandler won the Pulitzer Prize in history for his chronicle of the rise of modern business management up to the 1970s, The Visible Hand: The Managerial Revolution in American Business (Belknap Press/Harvard University Press, 1977).

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Probably not. You can avoid some tracking mechanisms, but trying to become a privacy survivalist seems a fool’s errand. As a practical matter, there is no opt-out from the big-data world. Nor would most of us want to. 11 THE FUTURE: DATA CAPITALISM As towering historical figures go, Frederick Winslow Taylor was deceptively slight. He stood five feet nine and weighed about 145 pounds. But the trim mechanical engineer was an influential pioneer of data-driven decision making, an early management consultant whose concept of “scientific management” was widely embraced a century ago on factory floors and well beyond.

Cheap: The High Cost of Discount Culture by Ellen Ruppel Shell

accelerated depreciation, Alan Greenspan, barriers to entry, behavioural economics, Berlin Wall, big-box store, bread and circuses, business cycle, cognitive dissonance, computer age, cotton gin, creative destruction, Daniel Kahneman / Amos Tversky, delayed gratification, deskilling, Donald Trump, Edward Glaeser, fear of failure, Ford Model T, Ford paid five dollars a day, Frederick Winslow Taylor, George Akerlof, global supply chain, global village, Howard Zinn, income inequality, interchangeable parts, inventory management, invisible hand, James Watt: steam engine, Joseph Schumpeter, Just-in-time delivery, knowledge economy, Lewis Mumford, loss aversion, market design, means of production, mental accounting, Monkeys Reject Unequal Pay, Pearl River Delta, planned obsolescence, Ponzi scheme, price anchoring, price discrimination, race to the bottom, Richard Thaler, Ronald Reagan, Salesforce, scientific management, side project, Steve Jobs, The Market for Lemons, The Wealth of Nations by Adam Smith, Thomas L Friedman, trade liberalization, traveling salesman, Triangle Shirtwaist Factory, ultimatum game, Victor Gruen, washing machines reduced drudgery, working poor, yield management, zero-sum game

As one scholar put it, “Except for Whitney’s ability to sell an undeveloped idea, little remains of his title as father of mass production.” The real hero here was Simeon North, a steady and humble maker of scythes and other small agricultural implements who pioneered both interchangeable parts and its corollary, mass production. Using a manufacturing technique that would later be linked to efficiency expert Frederick Winslow Taylor, North broke down the gun-building process into a series of basic tasks and distributed the work among a group of semiskilled laborers. This radical departure from traditional gun making led to a cheaper and more consistently reliable product. As North reported in 1808, “To make my contract for pistols advantageous for the United States and to myself I must go to a great proportion of the expense before I deliver any pistols.

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Shopping through mail-order-house catalogs carried such a powerful stigma that Sears shipped merchandise shrouded in plain brown wrappers. As the new century emerged, a crescendo of critics voiced alarm at the growing trend toward Cheap, in particular as it applied to the production of America’s most iconic object: the automobile. Even efficiency guru Frederick Winslow Taylor seemed to think things had gone too far when he scoffed at the mass-produced Model T Ford as “very cheaply and roughly made.” Henry Ford, who famously pioneered the moving assembly line in 1914, could only marvel at this criticism. His assembly plant in Highland Park, Michigan, dubbed the “Crystal Palace” for its abundant windows, was a model of scientific management.

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A Vuitton bag, however, is marked up as much as thirteen times. 5 in the same terms as he to them: Clifford Geertz, “Bazaar Economy.” 6 illustrates the problem with a thought experiment: George A. Akerlof, “The Market for ‘Lemons’: Quality Uncertainty and the Market Mechanism,” Quarterly Journal of Economics 84, no. 3 (1970): 488-500. CHAPTER ONE: DISCOUNT NATION 7 or generate even as much power as a horse: Robert Kanigel, The One Best Way: Frederick Winslow Taylor and the Enigma of Efficiency (New York: Viking, 1997), 95-96. Kanigel shared his thoughts on the importance of mass manufacture on price over a drink at the annual meeting of the American Association for the Advancement of Science in Boston. 8 for firepower in the latter half of the eighteenth century: Merritt Roe Smith, “Eli Whitney and the American System of Manufacturing,” in Carroll W.

Reinventing Capitalism in the Age of Big Data by Viktor Mayer-Schönberger, Thomas Ramge

accounting loophole / creative accounting, Air France Flight 447, Airbnb, Alvin Roth, Apollo 11, Atul Gawande, augmented reality, banking crisis, basic income, Bayesian statistics, Bear Stearns, behavioural economics, bitcoin, blockchain, book value, Capital in the Twenty-First Century by Thomas Piketty, carbon footprint, Cass Sunstein, centralized clearinghouse, Checklist Manifesto, cloud computing, cognitive bias, cognitive load, conceptual framework, creative destruction, Daniel Kahneman / Amos Tversky, data science, Didi Chuxing, disruptive innovation, Donald Trump, double entry bookkeeping, Elon Musk, en.wikipedia.org, Erik Brynjolfsson, Evgeny Morozov, flying shuttle, Ford Model T, Ford paid five dollars a day, Frederick Winslow Taylor, fundamental attribution error, George Akerlof, gig economy, Google Glasses, Higgs boson, information asymmetry, interchangeable parts, invention of the telegraph, inventory management, invisible hand, James Watt: steam engine, Jeff Bezos, job automation, job satisfaction, joint-stock company, Joseph Schumpeter, Kickstarter, knowledge worker, labor-force participation, land reform, Large Hadron Collider, lone genius, low cost airline, low interest rates, Marc Andreessen, market bubble, market design, market fundamentalism, means of production, meta-analysis, Moneyball by Michael Lewis explains big data, multi-sided market, natural language processing, Neil Armstrong, Network effects, Nick Bostrom, Norbert Wiener, offshore financial centre, Parag Khanna, payday loans, peer-to-peer lending, Peter Thiel, Ponzi scheme, prediction markets, price anchoring, price mechanism, purchasing power parity, radical decentralization, random walk, recommendation engine, Richard Thaler, ride hailing / ride sharing, Robinhood: mobile stock trading app, Sam Altman, scientific management, Second Machine Age, self-driving car, Silicon Valley, Silicon Valley startup, six sigma, smart grid, smart meter, Snapchat, statistical model, Steve Jobs, subprime mortgage crisis, Suez canal 1869, tacit knowledge, technoutopianism, The Future of Employment, The Market for Lemons, The Nature of the Firm, transaction costs, universal basic income, vertical integration, William Langewiesche, Y Combinator

When the Times exposé appeared, it struck a nerve, garnering 5,858 comments online, the most in the website’s history up to that point. As the Economist noted, many of the commenters “claimed that their employers had adopted similar policies. Far from being an outlier, it would seem that Amazon is the embodiment of a new trend”—what the magazine branded “digital Taylorism,” after the scientific management principles of Frederick Winslow Taylor. It seemed that new technologies were ushering in a supercharged version of command-and-control, fueled by data about employees, processes, products, services, and customers. But why would a celebrated marketplace innovator like Jeff Bezos embrace the centralized structures, rules, and behaviors of the firm to manage the vast majority of his business empire rather than developing technology to capture the decentralized magic of the market?

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For the key concept of the firm—centralizing information flows and decision-making as a tool of comprehensive control—to attain its full potential, the concept needs to be deeply embedded in a firm’s inner workings. This kind of extensive reporting commenced in earnest around the 1890s, when American engineer Frederick Winslow Taylor championed a new school of thought. Today, Taylor is mainly remembered for advocating the collection of minute details about every task performed in a factory. Although this was sometimes effective—as at Bethlehem Steel—“Taylorism” was often resented by employees, who felt that quantifying every aspect of human labor turned workers into mere cogs in the industrialists’ machines.

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Smith, “Hidden Debt: From Enron’s Commodity Prepays to Lehman’s Repo 105s,” Financial Analysts Journal 67, no. 5 [September/October 2011], https://www.cfainstitute.org/learning/products/publications/faj/Pages/faj.v67.n5.2.aspx), and electronics giant Toshiba, which in 2015 was caught posting profits early and pushing back the posting of losses in a salesperson’s version of a Ponzi scheme (see Sean Farrell, “Toshiba Boss Quits over £780 Million Accounting Scandal,” Guardian, July 21, 2015, https://www.theguardian.com/world/2015/jul/21/toshiba-boss-quits-hisao-tanaka-accounting-scandal). collection of minute details about every task: Robert Kanigel, The One Best Way: Frederick Winslow Taylor and the Enigma of Efficiency (New York: Little Brown, 1997). the first master’s degree in business administration: Soll, The Reckoning, 187. the punch-card tabulator: Geoffrey D. Austrian, Herman Hollerith: Forgotten Giant of Information Processing (New York: Columbia University Press, 1982), 111 et seq.

The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses by Eric Ries

3D printing, barriers to entry, Benchmark Capital, call centre, Clayton Christensen, clean tech, clean water, cloud computing, commoditize, Computer Numeric Control, continuous integration, corporate governance, disruptive innovation, experimental subject, Ford Model T, Frederick Winslow Taylor, hockey-stick growth, Kanban, Lean Startup, Marc Andreessen, Mark Zuckerberg, Metcalfe’s law, minimum viable product, Mitch Kapor, Network effects, payday loans, Peter Thiel, pets.com, Ponzi scheme, pull request, reality distortion field, risk tolerance, scientific management, selection bias, Silicon Valley, Silicon Valley startup, six sigma, skunkworks, social bookmarking, stealth mode startup, Steve Jobs, the scientific method, Toyota Production System, transaction costs

http://ericri.es/thetoyotaway Lean Thinking: Banish Waste and Create Wealth in Your Corporation, Revised and Updated by James P. Womack and Daniel T. Jones. http://ericri.es/LeanThinking The People’s Tycoon: Henry Ford and the American Century by Steven Watts. http://ericri.es/ThePeoplesTycoon The One Best Way: Frederick Winslow Taylor and the Enigma of Efficiency by Robert Kanigel. http://ericri.es/OneBestWay The Principles of Scientific Management by Frederick Winslow Taylor. http://ericri.es/ScientificManagement Extreme Programming Explained: Embrace Change by Kent Beck and Cynthia Andres. http://ericri.es/EmbraceChange Toyota Production System: Beyond Large-Scale Production by Taiichi Ohno.

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There is a thriving community of Lean Startup meetups around the world as well as online, and suggestions for how you can take advantage of these resources listed in the last chapter of this book, “Join the Movement.” 13 EPILOGUE: WASTE NOT This year marks the one hundredth anniversary of Frederick Winslow Taylor’s The Principles of Scientific Management, first published in 1911. The movement for scientific management changed the course of the twentieth century by making possible the tremendous prosperity that we take for granted today. Taylor effectively invented what we now consider simply management: improving the efficiency of individual workers, management by exception (focusing only on unexpectedly good or bad results), standardizing work into tasks, the task-plus-bonus system of compensation, and—above all—the idea that work can be studied and improved through conscious effort.

Makers and Takers: The Rise of Finance and the Fall of American Business by Rana Foroohar

"Friedman doctrine" OR "shareholder theory", "World Economic Forum" Davos, accounting loophole / creative accounting, activist fund / activist shareholder / activist investor, additive manufacturing, Airbnb, Alan Greenspan, algorithmic trading, Alvin Roth, Asian financial crisis, asset allocation, bank run, Basel III, Bear Stearns, behavioural economics, Big Tech, bonus culture, Bretton Woods, British Empire, business cycle, buy and hold, call centre, Capital in the Twenty-First Century by Thomas Piketty, Carl Icahn, Carmen Reinhart, carried interest, centralized clearinghouse, clean water, collateralized debt obligation, commoditize, computerized trading, corporate governance, corporate raider, corporate social responsibility, credit crunch, Credit Default Swap, credit default swaps / collateralized debt obligations, crony capitalism, crowdsourcing, data science, David Graeber, deskilling, Detroit bankruptcy, diversification, Double Irish / Dutch Sandwich, electricity market, Emanuel Derman, Eugene Fama: efficient market hypothesis, financial deregulation, financial engineering, financial intermediation, Ford Model T, Frederick Winslow Taylor, George Akerlof, gig economy, Glass-Steagall Act, Goldman Sachs: Vampire Squid, Gordon Gekko, greed is good, Greenspan put, guns versus butter model, High speed trading, Home mortgage interest deduction, housing crisis, Howard Rheingold, Hyman Minsky, income inequality, index fund, information asymmetry, interest rate derivative, interest rate swap, Internet of things, invisible hand, James Carville said: "I would like to be reincarnated as the bond market. You can intimidate everybody.", John Bogle, John Markoff, joint-stock company, joint-stock limited liability company, Kenneth Rogoff, Kickstarter, knowledge economy, labor-force participation, London Whale, Long Term Capital Management, low interest rates, manufacturing employment, market design, Martin Wolf, money market fund, moral hazard, mortgage debt, mortgage tax deduction, new economy, non-tariff barriers, offshore financial centre, oil shock, passive investing, Paul Samuelson, pensions crisis, Ponzi scheme, principal–agent problem, proprietary trading, quantitative easing, quantitative trading / quantitative finance, race to the bottom, Ralph Nader, Rana Plaza, RAND corporation, random walk, rent control, Robert Shiller, Ronald Reagan, Satyajit Das, Savings and loan crisis, scientific management, Second Machine Age, shareholder value, sharing economy, Silicon Valley, Silicon Valley startup, Snapchat, Social Responsibility of Business Is to Increase Its Profits, sovereign wealth fund, Steve Jobs, stock buybacks, subprime mortgage crisis, technology bubble, TED Talk, The Chicago School, the new new thing, The Spirit Level, The Wealth of Nations by Adam Smith, Tim Cook: Apple, Tobin tax, too big to fail, Tragedy of the Commons, trickle-down economics, Tyler Cowen: Great Stagnation, Vanguard fund, vertical integration, zero-sum game

Standard & Poor’s Ratings Services calculated that American nonfinancial companies held $1.82 trillion in cash at the end of 2014. See Vipal Monga, “Record Cash Hoard Concentrated Among Few Companies,” Wall Street Journal, June 11, 2015. 18. Frederick Winslow Taylor, The Principles of Scientific Management (New York: Harper, 1913), 59. 19. Frederick Winslow Taylor, Shop Management (New York: Harper, 1912), 99 and 104. 20. Robert R. Locke and J. C. Spender, Confronting Managerialism: How the Business Elite and Their Schools Threw Our Lives out of Balance (London: Zed Books, 2011). 21. Ibid., 5. 22.

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Ford not only established a legal justification for shareholders’ rights above anyone else’s; it also set a terrible precedent for labor relations that would haunt American business. It was a precedent that chimed with another major business idea of the era: Taylorism. THE PRINCIPLES OF SCIENTIFIC (MIS)MANAGEMENT Even before Henry Ford was battling the Dodge brothers, Frederick Winslow Taylor, a mechanical engineer from Philadelphia, was gaining fame and fortune for his ideas about how to improve American industry. Those ideas, which came to be known as “efficiency theory” or, as critics put it, “Taylorism,” were laid out in his seminal work, The Principles of Scientific Management, published in 1911.

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That man will be trained for management in general, rather than in any one phase of business. He’ll learn his technique in school, rather than on the job,” proclaimed a 1952 issue of BusinessWeek that looked at the rise of this new paradigm.29 It was the era of the rational manager, after all. Just as Frederick Winslow Taylor had used numerical efficiency to whip factory production and workers into shape, business schools using the same operational research methodology employed by the Defense Department would make management “scientific” and churn out the cadres of corporate followers so famously captured by William H.

A World Without Email: Reimagining Work in an Age of Communication Overload by Cal Newport

Cal Newport, call centre, Claude Shannon: information theory, cognitive dissonance, collaborative editing, Compatible Time-Sharing System, computer age, COVID-19, creative destruction, data science, David Heinemeier Hansson, fault tolerance, Ford Model T, Frederick Winslow Taylor, future of work, Garrett Hardin, hive mind, Inbox Zero, interchangeable parts, it's over 9,000, James Watt: steam engine, Jaron Lanier, John Markoff, John Nash: game theory, Joseph Schumpeter, Kanban, Kickstarter, knowledge worker, Marshall McLuhan, Nash equilibrium, passive income, Paul Graham, place-making, pneumatic tube, remote work: asynchronous communication, remote working, Richard Feynman, rolodex, Salesforce, Saturday Night Live, scientific management, Silicon Valley, Silicon Valley startup, Skype, social graph, stealth mode startup, Steve Jobs, supply-chain management, technological determinism, the medium is the message, the scientific method, Tragedy of the Commons, web application, work culture , Y Combinator

“The knowledge worker cannot be supervised closely or in detail,” Drucker wrote in his 1967 book, The Effective Executive. “He must direct himself.”34 This was a radical idea. In the nation’s factories, centralized control of workers was the standard. Influenced by the so-called “scientific management” principles popularized by Frederick Winslow Taylor, who would famously prowl the factory floor with a stopwatch, rooting out inefficient movements, industrial management saw workers as automatons executing optimized processes carefully designed by a small cadre of wise managers. Drucker argued this approach was doomed to fail in the new world of knowledge work, where productive output was created not by expensive equipment stamping out parts, but instead by cerebral workers applying specialized cognitive skills.

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As the historian Joshua Freeman argues in his 2019 book, Behemoth, when we think about the productivity gains of the assembly line, we focus too much on efficient material handling. Many of these gains came instead from the “sheer intensification of work.”15 If you slacked off your attention for even a moment, you could stall the entire line—forcing workers into an unnatural combination of boredom and constant attentiveness. Frederick Winslow Taylor had earlier tried to boost efficiency by measuring workers’ performance with a stopwatch and offering incentives to those who were fast. Henry Ford bypassed Taylor’s approach by simply making it impossible to be anything but fast. “For assembly-line workers, work was relentless and repetitious,” writes Freeman.

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The problem with the Pullman brass works, in other words, was not that the workers were bad at casting and polishing brass components, but instead how these efforts were assigned and organized. Like many fundamental ideas, it took a while for this new mindset to take hold in the industrial sector. When Frederick Winslow Taylor, the father of the scientific management revolution, was first rising to prominence in the late 1890s, most of the energy in this movement focused on the act of production itself. This is the era that gave rise to the image of the draconian Taylorist consultant, stopwatch in hand, trying to eliminate wasted motion on the factory floor.

Drive: The Surprising Truth About What Motivates Us by Daniel H. Pink

Abraham Maslow, affirmative action, behavioural economics, call centre, Daniel Kahneman / Amos Tversky, Dean Kamen, deliberate practice, Firefox, Frederick Winslow Taylor, functional fixedness, game design, George Akerlof, Isaac Newton, Jean Tirole, job satisfaction, knowledge worker, longitudinal study, performance metric, profit maximization, profit motive, Results Only Work Environment, scientific management, side project, TED Talk, the built environment, Tony Hsieh, transaction costs, zero-sum game

Harnessing this second drive has been essential to economic progress around the world, especially during the last two centuries. Consider the Industrial Revolution. Technological developments steam engines, railroads, widespread electricity played a crucial role in fostering the growth of industry. But so did less tangible innovations in particular, the work of an American engineer named Frederick Winslow Taylor. In the early 1900s, Taylor, who believed businesses were being run in an inefficient, haphazard way, invented what he called scientific management. His invention was a form of software expertly crafted to run atop the Motivation 2.0 platform. And it was widely and quickly adopted. Workers, this approach held, were like parts in a complicated machine.

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As Frey writes, Intrinsic motivation is of great importance for all economic activities. It is inconceivable that people are motivated solely or even mainly by external incentives. How We Do What We Do If you manage other people, take a quick glance over your shoulder. There's a ghost hovering there. His name is Frederick Winslow Taylor remember him from earlier in the chapter? and he's whispering in your ear. Work, Taylor is murmuring, consists mainly of simple, not particularly interesting, tasks. The only way to get people to do them is to incentivize them properly and monitor them carefully. In the early 1900s, Taylor had a point.

Broke: How to Survive the Middle Class Crisis by David Boyle

anti-communist, AOL-Time Warner, banking crisis, Berlin Wall, Big bang: deregulation of the City of London, Bonfire of the Vanities, bonus culture, call centre, collateralized debt obligation, corporate raider, Credit Default Swap, credit default swaps / collateralized debt obligations, deindustrialization, delayed gratification, Desert Island Discs, Eugene Fama: efficient market hypothesis, eurozone crisis, Fall of the Berlin Wall, financial deregulation, financial independence, financial innovation, financial intermediation, Francis Fukuyama: the end of history, Frederick Winslow Taylor, gentrification, Goodhart's law, housing crisis, income inequality, Jane Jacobs, job satisfaction, John Bogle, junk bonds, Kickstarter, knowledge economy, knowledge worker, low interest rates, market fundamentalism, Martin Wolf, Mary Meeker, mega-rich, Money creation, mortgage debt, Neil Kinnock, Nelson Mandela, new economy, Nick Leeson, North Sea oil, Northern Rock, Ocado, Occupy movement, off grid, offshore financial centre, pension reform, pensions crisis, Plutonomy: Buying Luxury, Explaining Global Imbalances, Ponzi scheme, positional goods, precariat, quantitative easing, school choice, scientific management, Slavoj Žižek, social intelligence, subprime mortgage crisis, too big to fail, trickle-down economics, Vanguard fund, Walter Mischel, wealth creators, Winter of Discontent, work culture , working poor

Basics but with a posh name. Would you ever get ‘basics’ Parmigiano Reggiano in Sainsbury’s? I wonder. Or would they just call it parmesan? 7 The sixth clue: the strange case of the disappearing professionals ‘In the past the man has been first; in the future the system must be first.’ Frederick Winslow Taylor, The Principles of Scientific Management. 1911 Come with me for a moment to the small Hampshire village of Nether Wallop, with its thatched roofs and perfect, photogenic houses. A distant prospect of the ancient hill settlement of Danebury stands out against the skyline across the way. There are council houses there, so Nether Wallop is not wholly middle-class, but it might as well be — and middle-class in a particularly privileged way.

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We have already seen how the twentieth-century multifunctional corporation, which had emerged, first at General Motors, in the 1930s, began to shed its middle-class layers. But there have been other forces at work as well, and partly what has become known as ‘digital Taylorism’. The reference is to the efficiency pioneer Frederick Winslow Taylor, of whom more later. It indicates the way that companies are increasingly codifying the knowledge used by their skilled or professional employees so that their work can be done anywhere in the world.[1] First the manufacturing was outsourced abroad, but now increasingly it is the middle-class functions as well — the design, the planning, and the programming know-how.

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They have also seen their status and their salaries, and now their pensions, systematically shrunk over the past generation, and largely because of another process altogether, which has thrived over the last century, acting to hollow out our local institutions and to constrain their professionals. To pin this one down, we have to go back to Saratoga in New York State in June 1903. Frederick Winslow Taylor was a dapper little man, brimful of confidence but with the pugnacious manner of a man who has just been dismissed, when he rose to address the audience at the United States Hotel in Saratoga. The subject of this meeting of the American Society of Mechanical Engineers was ‘Shop Management’, by which he meant the factory ‘shop floor’.

The Reckoning: Financial Accountability and the Rise and Fall of Nations by Jacob Soll

accounting loophole / creative accounting, bank run, Bear Stearns, Bonfire of the Vanities, British Empire, collapse of Lehman Brothers, computer age, corporate governance, creative destruction, Credit Default Swap, delayed gratification, demand response, discounted cash flows, double entry bookkeeping, financial independence, Frederick Winslow Taylor, Glass-Steagall Act, God and Mammon, High speed trading, Honoré de Balzac, inventory management, invisible hand, Isaac Newton, James Watt: steam engine, joint-stock company, Joseph Schumpeter, new economy, New Urbanism, Nick Leeson, Plato's cave, Ponzi scheme, Ralph Waldo Emerson, scientific management, Scientific racism, South Sea Bubble, The Wealth of Nations by Adam Smith, Thomas Malthus, too big to fail, trade route

Seen through the accountant’s numbers, Conrad’s classic imperialist character Kurtz, and his nightmarish operation of slave labor, looked clean and efficient.14 The problem of financial success represented by numbers outweighing human rights plagued the Industrial Revolution into its later stages. From an established Philadelphia family of Mayflower stock, Frederick Winslow Taylor (1856–1915) chose to be an apprentice patternmaker and machine mechanic at the Philadelphia Hydraulic Works and then, in 1871, for the Midvale Steel Company. Taylor is now known for Taylorism, his “scientific management” approach to industrial and labor efficiency. In many ways, Taylor can be seen as the Josiah Wedgwood of the age of steel.

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Browne, “The Natural Economy of Households,” 88–99. 12. Ibid., 92–94. 13. Ibid., 97; Charles Darwin, The Descent of Man, and Selection in Relation to Sex (London: John Murray, 1871), 1:167–182. 14. Joseph Conrad, Heart of Darkness, ed. Ross C. Murfin (Boston: Bedford/St. Martin’s, 1989), 33. 15. Rosita S. Chen and Sheng-Der Pan, “Frederick Winslow Taylor’s Contributions to Cost Accounting,” Accounting Historians Journal 7, no. 2 (1980): 2. 16. Daniel J. Boorstin, The Americans: The Democratic Experience (New York: Vintage Books, 1973). 17. Cited by John Huer, Auschwitz USA (Lanham, MD: Hamilton Books, 2010), 31. 18. Alfred C. Mierzejewski, Most Valuable Asset of the Reich: A History of the German National Railway (Chapel Hill: University of North Carolina Press, 2000), 2:20–21.

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The History of don Quixote de la Mancha. London: James Burns, 1847. Chandler, Alfred D. The Visible Hand: The Managerial Revolution in American Business. Cambridge, MA: Harvard University Press, 1977. Chatfield, Michael. A History of Accounting Thought. Hisdale, IL: Dryden Press, 1974. Chen, Rosita S., and Sheng-Der Pan. “Frederick Winslow Taylor’s Contributions to Cost Accounting.” The Accounting Historians Journal 7, no. 2 (1980): 1–22. Chernow, Ron. Alexander Hamilton. New York: Penguin Books, 2004. Chéruel, Pierre-Adolphe, ed. Mémoires sur la vie publique et privée de Fouquet, Surintendant des finances. D’après ses lettres et des pièces inédites conservées à la Bibliothèque Impériale. 2 vols.

Power Button: A History of Pleasure, Panic, and the Politics of Pushing by Rachel Plotnick

augmented reality, cognitive load, crowdsourcing, Donald Trump, Douglas Engelbart, Douglas Engelbart, Dr. Strangelove, Frederick Winslow Taylor, future of work, Google Glasses, Internet Archive, invisible hand, means of production, Milgram experiment, Oculus Rift, scientific management, Shoshana Zuboff, software studies, Steve Jobs

Roger B. Whitman, “Planning for the Wiring of the House,” Country Life 40 (1921): 63. 16. “Combination Floor Key and Button,” Western Electrician 3, no. 18 (1888): 229. 17. Mary Pattison, Principles of Domestic Engineering; or the What, Why and How of a Home (New York: The Trow Press, 1915); Frederick Winslow Taylor, The Principles of Scientific Management (New York: Harper & Brothers, 1913). 18. John Wright, “Bell-Hanging for Inside Rooms,” Building Age 6, no. 2 (1884): 28. Homeowners with electricity and hotels commonly installed buttons at bedsides for the reclined caller to push for what (or whom) she needed with “ready access to it.”

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Only in this way may the most be got out of life.”21 These individuals believed that honing reaction time—and making one’s interactions with communication and control mechanisms effortless—would aid the human body by enabling it to achieve its full potential.22 Well-known researchers such as Frank and Lillian Gilbreth and Frederick Winslow Taylor, the latter an advocate for a brand of scientific management known as “Taylorism,” desired this optimization to make laboring bodies, especially in factories, more efficient. In his classic book, The Principles of Scientific Management (1911), Taylor noted that university physiological departments routinely carried out experiments with electric buttons to “determine the ‘personal coefficient’ of the man tested.”23 He enthused that some individuals were “born with unusually quick powers of perception accompanied by quick responsive action.”24 To know each worker’s “personal coefficient” and assign him to his most effective post could help a manager to maximize production from his workers’ bodies and therefore improve his business.

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The machine metaphor permeated many industries, especially medicine. See Samuel Osherson and Lorna AmaraSingham, “The Machine Metaphor in Medicine,” in Social Contexts of Health, Illness, and Patient Care, ed. Elliot G. Mishler (Cambridge: Cambridge University Press, 1981), 228–229. 23. Frederick Winslow Taylor, The Principles of Scientific Management (New York: Harper & Brothers, 1913). 24. Taylor, The Principles of Scientific Management. 25. Angelo Mosso, Fatigue, trans. M. Drummond and W. B. Drummond (New York: G. P. Putnam’s Sons, 1904); Frances Gulick Jewett, Control of Body and Mind (Boston: Ginn & Company, 1908).

Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World With OKRs by John Doerr

Abraham Maslow, Albert Einstein, Big Tech, Bob Noyce, cloud computing, collaborative editing, commoditize, crowdsourcing, data science, fail fast, Fairchild Semiconductor, Firefox, Frederick Winslow Taylor, Google Chrome, Google Earth, Google X / Alphabet X, Haight Ashbury, hockey-stick growth, intentional community, Jeff Bezos, job satisfaction, Khan Academy, knowledge worker, Mary Meeker, Menlo Park, meta-analysis, PageRank, Paul Buchheit, Ray Kurzweil, risk tolerance, Salesforce, scientific management, self-driving car, Sheryl Sandberg, side project, Silicon Valley, Silicon Valley startup, Skype, Steve Jobs, Steven Levy, subscription business, Susan Wojcicki, web application, Yogi Berra, éminence grise

Strictly speaking, however, his “objectives and key results” did not spring from the void. The process had a precursor. In finding his way, Grove had followed the trail of a legendary, Vienna-born gadfly, the first great “modern” business management thinker: Peter Drucker. Our MBO Ancestors The early-twentieth-century forefathers of management theory, notably Frederick Winslow Taylor and Henry Ford, were the first to measure output systematically and analyze how to get more of it. They held that the most efficient and profitable organization was authoritarian. * Scientific management, Taylor wrote, consists of “knowing exactly what you want men to do and then see that they do it in the best and cheapest way.”

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CHAPTER 2: The Father of OKRs In the space : While there’s no record of the session I attended, we unearthed a video recording of a similar seminar Grove gave three years later. The attributed remarks are sourced from that recording and hosted on www.whatmatters.com. Scientific management, Taylor wrote : Frederick Winslow Taylor, The Principles of Scientific Management (New York and London: Harper & Brothers, 1911). “crisp and hierarchical” : Andrew S. Grove, High Output Management (New York: Random House, 1983). “a principle of management” : Peter F. Drucker, The Practice of Management (New York: Harper & Row, 1954).

On the Move: Mobility in the Modern Western World by Timothy Cresswell

"Hurricane Katrina" Superdome, Alvin Toffler, Boeing 747, British Empire, desegregation, deskilling, Frederick Winslow Taylor, Future Shock, global village, illegal immigration, Lewis Mumford, mass immigration, moral panic, post-Fordism, Rosa Parks, scientific management, technoutopianism, The Chicago School, transcontinental railway, traveling salesman, urban planning

See Stephen Kern, The Culture of Time and Space 1880–1918 (Cambridge, MA: Harvard University Press, 1983). Chapter 4 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. For biographies of Taylor, see Frank Barkley Copley, Frederick W. Taylor, Father of Scientific Management (New York: American Society of Mechanical Engineers, 1923); Robert Kanigel, The One Best Way: Frederick Winslow Taylor and the Enigma of Efficiency (New York: Viking, 1997). For critical accounts of Taylorism, see Harry Braverman, Labor and Monopoly Capital (New York: Monthly Review Press, 1974); Bernard Doray, From Taylorism to Fordism: A Rational Madness (London: Free Association, 1988); Judith A. Merkle, Management and Ideology: The Legacy of the International Scientific Management Movement (Berkeley: University of California Press, 1980); Ernest J.

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Reid, “From ‘Trained Gorilla’ to ‘Humanware’: Repoliticizing the Body-Machine Complex between Fordism and Post-Fordism,” in The Social and Political Body, ed. Theodore Schatzki and Wolfgang Natter (New York: Guilford, 1996), 181–220. Lenin cited in James Scott, Seeing Like a State: How Certain Schemes to Improve the Human Condition Have Failed (New Haven, CT: Yale University Press, 1998), 101. Braverman, Labor and Monopoly Capital, 112. Frederick Winslow Taylor, The Principles of Scientific Management (New York: Norton, 1967), 19. Ibid., 21. Ibid., 43. Ibid., 45–46 Ibid., 59. Frederick Taylor Archives, Special Collections, Stevens College, Hoboken, New Jersey, Box 106B, Legislation, Scientific Management, Henry Knolle. Frederick Taylor Archives, Box 106B, Legislation, Scientific Management, Henry Knolle.

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“Cultural Change: Functional and Dysfunctional Expressions of Dance, a Form of Affective Culture.” In The Performing Arts, edited by J. Blacking and J. Kaeli’inohomoku. The Hague: Mouton, 1979. Kaeppler, A. “American Approaches to the Study of Dance.” Yearbook of Traditional Music 23 (1991): 11–21. Kanigel, Robert. The One Best Way: Frederick Winslow Taylor and the Enigma of Efficiency, The Sloan Technology Series. New York: Viking, 1997. Kaplan, Caren. Questions of Travel: Postmodern Discourses of Displacement. Durham, NC: Duke University Press, 1996. Kennedy, Duncan. “The Critique of Rights in Critical Legal Studies.” In Left Legalism/Left Critique, edited by Wendy Brown and Janet Halley, 178–228.

The Happiness Industry: How the Government and Big Business Sold Us Well-Being by William Davies

"Friedman doctrine" OR "shareholder theory", "World Economic Forum" Davos, 1960s counterculture, Abraham Maslow, Airbnb, behavioural economics, business intelligence, business logic, corporate governance, data science, dematerialisation, experimental subject, Exxon Valdez, Frederick Winslow Taylor, Gini coefficient, income inequality, intangible asset, invisible hand, joint-stock company, Leo Hollis, lifelogging, market bubble, mental accounting, military-industrial complex, nudge unit, Panopticon Jeremy Bentham, Philip Mirowski, power law, profit maximization, randomized controlled trial, Richard Thaler, road to serfdom, Ronald Coase, Ronald Reagan, science of happiness, scientific management, selective serotonin reuptake inhibitor (SSRI), sentiment analysis, sharing economy, Slavoj Žižek, smart cities, Smart Cities: Big Data, Civic Hackers, and the Quest for a New Utopia, social contagion, social intelligence, Social Responsibility of Business Is to Increase Its Profits, Steve Jobs, TED Talk, The Chicago School, The Spirit Level, theory of mind, urban planning, Vilfredo Pareto, W. E. B. Du Bois, you are the product

The science of ergonomics developed to study and photograph bodies in motion, in the attempt to spot precisely where energy was being wasted. The muscles, and even the blood, were examined, to try and understand how entropy afflicted the human body in the workplace. This was the context into which the mechanical engineer Frederick Winslow Taylor launched his career as the world’s first management consultant. Taylor was born into a prominent and wealthy Philadelphia family, with roots stretching back to Edward Winslow, one of the passengers on the Mayflower. This heritage was crucial. It was his eminent family name which granted him privileged access to the industrial firms of the city, in ways that would be decisive for his career.

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Instead, traditional forms of management and hierarchy are rescued by the new ubiquity of digital surveillance, which allows informal behaviour and communication to be tracked, analysed and managed. Rather than the rise of alternative corporate forms, we are now witnessing the discreet return of the ‘scientific management’ style of Frederick Winslow Taylor, only now with even greater scientific scrutiny of bodies, movement and performance. The front line in worker performance evaluation has shifted into bodily-monitoring devices, heart-rate monitoring, and sharing of real-time health data, for analysis of stress risks. Strange to say, the notion of what represents a ‘good’ worker has gone full circle since the 1870s, from the origins of ergonomic fatigue studies, through psychology, psychosomatic medicine and back to the body once more.

The Glass Cage: Automation and Us by Nicholas Carr

Airbnb, Airbus A320, Andy Kessler, Atul Gawande, autonomous vehicles, Bernard Ziegler, business process, call centre, Captain Sullenberger Hudson, Charles Lindbergh, Checklist Manifesto, cloud computing, cognitive load, computerized trading, David Brooks, deep learning, deliberate practice, deskilling, digital map, Douglas Engelbart, driverless car, drone strike, Elon Musk, Erik Brynjolfsson, Evgeny Morozov, Flash crash, Frank Gehry, Frank Levy and Richard Murnane: The New Division of Labor, Frederick Winslow Taylor, future of work, gamification, global supply chain, Google Glasses, Google Hangouts, High speed trading, human-factors engineering, indoor plumbing, industrial robot, Internet of things, Ivan Sutherland, Jacquard loom, James Watt: steam engine, job automation, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, Kevin Kelly, knowledge worker, low interest rates, Lyft, machine readable, Marc Andreessen, Mark Zuckerberg, means of production, natural language processing, new economy, Nicholas Carr, Norbert Wiener, Oculus Rift, pattern recognition, Peter Thiel, place-making, plutocrats, profit motive, Ralph Waldo Emerson, RAND corporation, randomized controlled trial, Ray Kurzweil, recommendation engine, robot derives from the Czech word robota Czech, meaning slave, scientific management, Second Machine Age, self-driving car, Silicon Valley, Silicon Valley ideology, software is eating the world, Stephen Hawking, Steve Jobs, systems thinking, tacit knowledge, TaskRabbit, technological determinism, technological solutionism, technoutopianism, TED Talk, The Wealth of Nations by Adam Smith, turn-by-turn navigation, Tyler Cowen, US Airways Flight 1549, Watson beat the top human players on Jeopardy!, William Langewiesche

Once a manufacturer had broken an intricate process into a series of well-defined “simple operations,” it became relatively easy to design a machine to carry out each operation. The division of labor within a factory provided a set of specifications for its machinery. By the early years of the twentieth century, the deskilling of factory workers had become an explicit goal of industry, thanks to Frederick Winslow Taylor’s philosophy of “scientific management.” Believing, in line with Smith, that “the greatest prosperity” would be achieved “only when the work of [companies] is done with the smallest combined expenditure of human effort,” Taylor counseled factory owners to prepare strict instructions for how each employee should use each machine, scripting every movement of the worker’s body and mind.29 The great flaw in traditional ways of working, Taylor believed, was that they granted too much initiative and leeway to individuals.

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Bates, “Clinical Decision Support and the Law: The Big Picture,” Saint Louis University Journal of Health Law and Policy 5 (2012): 319–324. 24.Atul Gawande, The Checklist Manifesto: How to Get Things Right (New York: Henry Holt, 2010), 161–162. 25.Lown and Rodriguez, “Lost in Translation?” 26.Jerome Groopman, How Doctors Think (New York: Houghton Mifflin, 2007), 34–35. 27.Adam Smith, The Wealth of Nations (New York: Modern Library, 2000), 840. 28.Ibid., 4. 29.Frederick Winslow Taylor, The Principles of Scientific Management (New York: Harper & Brothers, 1913), 11. 30.Ibid., 36. 31.Hannah Arendt, The Human Condition (Chicago: University of Chicago Press, 1998), 147. 32.Harry Braverman, Labor and Monopoly Capital: The Degradation of Work in the Twentieth Century (New York: Monthly Review Press, 1998), 307. 33.For a succinct review of the Braverman debate, see Peter Meiksins, “Labor and Monopoly Capital for the 1990s: A Review and Critique of the Labor Process Debate,” Monthly Review, November 1994. 34.James R.

Fighting Traffic: The Dawn of the Motor Age in the American City by Peter D. Norton

clean water, Frederick Winslow Taylor, garden city movement, Garrett Hardin, General Motors Futurama, invisible hand, jitney, new economy, New Urbanism, public intellectual, Ralph Nader, scientific management, Silicon Valley, smart transportation, Thorstein Veblen, Tragedy of the Commons, Unsafe at Any Speed, urban planning, urban renewal

For the basic early postulations of scientific management see especially Frederick Winslow Taylor, The Principles of Scientific Management (Harper and Row, 1947) and Frank B. Gilbreth, Motion Study (D. Van Nostrand, 1911). Of the very extensive historical work on scientific management in American industry, see especially Samuel Haber, Efficiency and Uplift: Scientific Management in the Progressive Era (University of Chicago Press, 1964), Daniel Nelson, Frederick Winslow Taylor and the Rise of Scientific Management (1980), and Robert Kanigel, The One Best Way: Frederick Winslow Taylor and the Enigma of Efficiency (Viking, 1997). 44.

Behemoth: A History of the Factory and the Making of the Modern World by Joshua B. Freeman

anti-communist, British Empire, Capital in the Twenty-First Century by Thomas Piketty, Charles Babbage, classic study, clean water, collective bargaining, company town, Corn Laws, corporate raider, cotton gin, deindustrialization, Deng Xiaoping, disruptive innovation, driverless car, en.wikipedia.org, factory automation, flying shuttle, Ford Model T, Ford paid five dollars a day, Frederick Winslow Taylor, global supply chain, Great Leap Forward, Herbert Marcuse, high-speed rail, household responsibility system, indoor plumbing, interchangeable parts, invisible hand, James Hargreaves, joint-stock company, knowledge worker, mass immigration, means of production, mittelstand, Naomi Klein, new economy, On the Economy of Machinery and Manufactures, Panopticon Jeremy Bentham, Pearl River Delta, post-industrial society, Ralph Waldo Emerson, rising living standards, Ronald Reagan, scientific management, Shenzhen special economic zone , Silicon Valley, special economic zone, spinning jenny, Steve Jobs, strikebreaker, techno-determinism, technoutopianism, the built environment, The Wealth of Nations by Adam Smith, Thorstein Veblen, Tim Cook: Apple, transaction costs, union organizing, Upton Sinclair, urban planning, Vanguard fund, vertical integration, women in the workforce, working poor, Works Progress Administration, zero-sum game

Its development involved many different companies, engineers, and managers over an extended period, who instituted a series of incremental changes that together represented a substantial transformation in how manufacturing—and later office work—was carried out. But in the public mind, scientific management became largely associated with one man, Frederick Winslow Taylor, who emerged as its leading theoretician, ideologue, and publicist. Taylor, the son of a prominent, liberal Philadelphia family, followed an unusual path in spurning college to become an apprentice machinist and patternmaker, before taking on a series of factory-management positions and then a career as an industrial consultant.

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For assembly-line workers, work was relentless and repetitious, a single task or just a few done over and over again, every time a new part or subassembly or chassis appeared before them.17 In the late nineteenth and early twentieth century, management experts considered “soldiering” (workers deliberately working at less than a maximum possible pace) the paramount obstacle to efficiency and profits. To counter it, they devised all sorts of schemes, from elaborate systems of piecework pay to Frederick Winslow Taylor’s “scientific management.” The assembly line provided an alternate solution to the same problem, having machinery set the pace of work rather than foremen or incentives. Well before Ford adopted the assembly line, packing house managers saw the possibilities in mechanically pacing production; in 1903, a Swift supervisor said, “if you need to turn out a little more, speed up the conveyers a little and the men speed up to keep pace.”18 Assembly-line work proved physiologically and psychologically draining in ways other types of labor were not.

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But interest was at least as great in the ideology associated with advanced manufacturing, the promise that with productivity gains the income of workers could go up even as profits rose, thereby dissipating class conflict and social unrest.6 As avatars of scientific management and mass production, Frederick Winslow Taylor and Henry Ford became well-known and well-regarded figures in Europe. By the early twentieth century, Taylor’s writings had been translated into French, German, and Russian. In the early 1920s, Ford displaced Taylor as the icon of Americanism, as worker criticism of Taylorist management grew and the wonders of the assembly line and the Model T became better known abroad.

Most Likely to Succeed: Preparing Our Kids for the Innovation Era by Tony Wagner, Ted Dintersmith

affirmative action, Airbnb, Albert Einstein, Bernie Sanders, Clayton Christensen, creative destruction, David Brooks, driverless car, en.wikipedia.org, Frederick Winslow Taylor, future of work, immigration reform, income inequality, index card, Jeff Bezos, jimmy wales, Joi Ito, Khan Academy, Kickstarter, knowledge economy, knowledge worker, language acquisition, low skilled workers, Lyft, Mark Zuckerberg, means of production, new economy, One Laptop per Child (OLPC), pattern recognition, Paul Graham, Peter Thiel, Ponzi scheme, pre–internet, school choice, Silicon Valley, Skype, Steven Pinker, TaskRabbit, TED Talk, the scientific method, two and twenty, uber lyft, unpaid internship, Y Combinator

Mann was instrumental in getting Massachusetts to adopt tax-supported elementary public education, and set the stage for the scaling of a new kind of education in the United States. At the end of the nineteenth century, America needed to educate large numbers of immigrants and refugees from farms for basic citizenship and for jobs in a growing industrial economy. As work-flow experts like Frederick Winslow Taylor formulated efficient means of production, the level of expertise of workers in the production chain narrowed. The economy needed single-task interchangeable employees, not skilled artisans. And we needed schools to teach the surging numbers of factory workers the basic skills needed for jobs in our emerging cities—to follow orders, be punctual, and perform rote tasks.

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Does coming up with the right cookie-cutter answer about the author’s tone reflect anything important? When is the last time you had to solve for the exponent in a higher-order expression? Time pressure plays a big role in a student’s test performance. Yet how often in life are we given forty-five minutes to complete a life-shaping task? In the world of Frederick Winslow Taylor, the industrial engineering pioneer who pushed for enforced standardization of behavior to wring every ounce of efficiency from an assembly line, time constraints mattered. But Taylor is dead, and so is the assembly line. Yet our kids live with the time pressure of these high-stakes tests.

Wait: The Art and Science of Delay by Frank Partnoy

algorithmic trading, Atul Gawande, behavioural economics, Bernie Madoff, Black Swan, blood diamond, Cass Sunstein, Checklist Manifesto, cognitive bias, collapse of Lehman Brothers, collateralized debt obligation, computerized trading, corporate governance, cotton gin, Daniel Kahneman / Amos Tversky, delayed gratification, Flash crash, Frederick Winslow Taylor, George Akerlof, Google Earth, Hernando de Soto, High speed trading, impulse control, income inequality, information asymmetry, Isaac Newton, Long Term Capital Management, Menlo Park, mental accounting, meta-analysis, MITM: man-in-the-middle, Nick Leeson, paper trading, Paul Graham, payday loans, Pershing Square Capital Management, Ralph Nader, Richard Thaler, risk tolerance, Robert Shiller, Ronald Reagan, Saturday Night Live, scientific management, six sigma, social discount rate, Spread Networks laid a new fibre optics cable between New York and Chicago, Stanford marshmallow experiment, statistical model, Steve Jobs, systems thinking, The Market for Lemons, the scientific method, The Wealth of Nations by Adam Smith, upwardly mobile, Walter Mischel, work culture

According to Zimbardo and Boyd, “The transition from event time to clock time profoundly changed society, especially economic relations. We transitioned from an event-based and product-based economy to a time-based economy in which we are paid per unit sold, if hourly, or lump sum, if salaried.”3 For many of us, clock time dictates what we do at work. The importance of clock time in the workplace can be traced back to Frederick Winslow Taylor. In 1909, Taylor, a former lathe operator, engineer, and management consultant, published The Principles of Scientific Management, a book advocating the use of time as a tool for improving workplace efficiency.4 Taylor argued that companies should replace rules of thumb for accomplishing tasks with precise instructions based on scientific analysis of the timing of tasks.

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Tamar Avnet and Anne-Laure Sellier, “Clock Time Versus Event Time: Temporal Culture or Self-Regulation?” Working Paper Series, December 20, 2010, http:/ssrn.com/abstract=1665936. 2. Philip Zimbardo and John Boyd, The Time Paradox: The New Psychology of Time That Will Change Your Life (Free Press, 2008), p. 30. 3. Zimbardo and Boyd, The Time Paradox, pp. 38, 40. 4. Frederick Winslow Taylor, The Principles of Scientific Management (1909). 5. See, for example, Heather Menzies, No Time: Stress and the Crisis of Modern Life (Douglas & McIntyre, 2005). 6. Mark Aguiar and Erik Hurst, “Measuring Trends in Leisure: The Allocation of Time over Five Decades,” Quarterly Journal of Economics 112(2007): 969–1006.

Late Bloomers: The Power of Patience in a World Obsessed With Early Achievement by Rich Karlgaard

Airbnb, Albert Einstein, Amazon Web Services, Apple's 1984 Super Bowl advert, behavioural economics, Bernie Madoff, Bob Noyce, book value, Brownian motion, Captain Sullenberger Hudson, cloud computing, cognitive dissonance, Daniel Kahneman / Amos Tversky, David Sedaris, deliberate practice, Electric Kool-Aid Acid Test, Elon Musk, en.wikipedia.org, experimental economics, Fairchild Semiconductor, fear of failure, financial independence, follow your passion, Ford Model T, Frederick Winslow Taylor, Goodhart's law, hiring and firing, if you see hoof prints, think horses—not zebras, Internet of things, Isaac Newton, Jeff Bezos, job satisfaction, knowledge economy, labor-force participation, Larry Ellison, longitudinal study, low skilled workers, Mark Zuckerberg, meta-analysis, Moneyball by Michael Lewis explains big data, move fast and break things, pattern recognition, Peter Thiel, power law, reality distortion field, Sand Hill Road, science of happiness, scientific management, shareholder value, Silicon Valley, Silicon Valley startup, Snapchat, Steve Jobs, Steve Wozniak, sunk-cost fallacy, tech worker, TED Talk, theory of mind, Tim Cook: Apple, Toyota Production System, unpaid internship, upwardly mobile, women in the workforce, working poor

Progressivism was well-intended and produced many needed reforms, notably in public health, worker safety, antitrust regulation, and the right of women to vote. Its effects in education and business management were also profound but more mixed. In business, Progressivism imposed a rigid conformity that reduced human beings to moving parts. To see how, let’s look at the work of Frederick Winslow Taylor, the era’s most influential business thinker. “In the past, man was first; in the future, the system must be first,” Taylor wrote in The Principles of Scientific Management, published in 1911. His simple and appealing idea was that managers could boost labor productivity on the factory floor if they could identify, then remove, the irrational time wasters.

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they’ve continued to survive—and even flourish: Annie Murphy Paul, The Cult of Personality Testing: How Personality Tests Are Leading Us to Miseducate Our Children, Mismanage Our Companies, and Misunderstand Ourselves (New York: Simon & Schuster, 2010). “In the past, man was first”: Frederick Winslow Taylor, The Principles of Scientific Management (New York: Harper, 1914). firmly entrenched in education: Maduakolam Ireh, “Scientific Management Still Endures in Education,” ERIC, June 2016, https://eric.ed.gov/​?id=ED566616. See also Shawn Gude, “The Industrial Classroom,” Jacobin, April 21, 2013, http://bit.ly/​2NQSOqT.

Why We Work by Barry Schwartz

Atul Gawande, call centre, deskilling, do well by doing good, Frederick Winslow Taylor, fulfillment center, future of work, Higgs boson, if you build it, they will come, invisible hand, job satisfaction, meta-analysis, Paradox of Choice, scientific management, Silicon Valley, TED Talk, The Wealth of Nations by Adam Smith, Toyota Production System

He did not believe that “man at work” told the full story, or even the most important story, about human nature. But in the hands of Smith’s descendants, much of the nuance and subtlety was lost. More than a century later, Smith’s views about work guided the father of what came to be called the “scientific management” movement, Frederick Winslow Taylor. Taylor used meticulous time and motion studies to refine the factory, as envisioned by Smith, so that human laborers were part of a well-oiled machine. And he designed compensation schemes that pushed employees to work hard, work fast, and work accurately. Not long after that, Smith’s view was echoed in the thinking of the major figure in the psychology of the mid-twentieth century, B.

Political Order and Political Decay: From the Industrial Revolution to the Globalization of Democracy by Francis Fukuyama

Affordable Care Act / Obamacare, Andrei Shleifer, Asian financial crisis, Atahualpa, banking crisis, barriers to entry, Berlin Wall, blood diamond, British Empire, centre right, classic study, clean water, collapse of Lehman Brothers, colonial rule, conceptual framework, Cornelius Vanderbilt, cotton gin, crony capitalism, Day of the Dead, deindustrialization, Deng Xiaoping, disruptive innovation, double entry bookkeeping, Edward Snowden, Erik Brynjolfsson, European colonialism, facts on the ground, failed state, Fall of the Berlin Wall, first-past-the-post, Francis Fukuyama: the end of history, Francisco Pizarro, Frederick Winslow Taylor, full employment, Gini coefficient, Glass-Steagall Act, Great Leap Forward, Hernando de Soto, high-speed rail, Home mortgage interest deduction, household responsibility system, income inequality, information asymmetry, invention of the printing press, iterative process, Kickstarter, knowledge worker, labour management system, land reform, land tenure, life extension, low interest rates, low skilled workers, manufacturing employment, means of production, Menlo Park, Mohammed Bouazizi, Monroe Doctrine, moral hazard, Nelson Mandela, new economy, open economy, out of africa, Peace of Westphalia, Port of Oakland, post-industrial society, post-materialism, price discrimination, quantitative easing, RAND corporation, rent-seeking, road to serfdom, Ronald Reagan, scientific management, Scientific racism, Scramble for Africa, Second Machine Age, Silicon Valley, special economic zone, stem cell, subprime mortgage crisis, the scientific method, The Wealth of Nations by Adam Smith, Thomas L Friedman, Thomas Malthus, too big to fail, trade route, transaction costs, Twitter Arab Spring, Tyler Cowen, Tyler Cowen: Great Stagnation, Vilfredo Pareto, women in the workforce, work culture , World Values Survey, zero-sum game

Individuals like Dorman Eaton, Woodrow Wilson, and Frank Goodnow, author of a series of influential books on public administration, cast existing American institutions in a very negative light and suggested European models as alternatives.20 These intellectuals then organized or legitimated a series of new civil society organizations, such as the New York Municipal Research Bureau, which generated policy proposals for reform, the American Social Science Association, which made civil service reform on a “scientific” basis a top priority, and the Bar Association of the City of New York, formed in 1870 to defend the professional integrity of its members.21 They would come to invoke the principles of Frederick Winslow Taylor’s “scientific management,” an approach that was seen as the cutting edge of modern business organization, as guidelines for a revamped American public sector.22 Much as the self-interest of the reformers was a basis of their activism, there was an important ethical dimension to this struggle as well.

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Politics was a domain of final ends subject to democratic contestation, whereas administration was a realm of implementation that could be studied empirically and subjected to scientific analysis. A similar intellectual revolution had been going on in the business world, with the rise of Frederick Winslow Taylor’s doctrine of “scientific management,” which used among other things time-and-motion studies to maximize the efficiency of factory operations. Many of the Progressive Era reformers sought to import scientific management into government, arguing that public administration could be turned into a science and protected from the irrationalities of politics.

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Among Goodnow’s books are Comparative Administrative Law: An Analysis of the Administrative Systems, National and Local, of the United States, England, France and Germany, 2 vols. (New York: G. P. Putnam’s Sons, 1893); and Politics and Administration: A Study in Government (New York: Macmillan, 1900). 21. Skowronek, Building a New American State, p. 53; Knott and Miller, Reforming Bureaucracy, pp. 39–40. 22. Frederick Winslow Taylor, The Principles of Scientific Management (New York: Harper, 1911). See the discussion of Taylorism in Fukuyama, Trust, pp. 225–27. 23. Edmund Morris, The Rise of Theodore Roosevelt (New York: Modern Library, 2001), pp. 404–405. 24. Skowronek, Building a New American State, p. 53. 25. Robert H.

The Wisdom of Crowds by James Surowiecki

Alan Greenspan, AltaVista, Andrei Shleifer, Apollo 13, asset allocation, behavioural economics, Cass Sunstein, classic study, congestion pricing, coronavirus, Daniel Kahneman / Amos Tversky, experimental economics, Frederick Winslow Taylor, George Akerlof, Great Leap Forward, Gregor Mendel, Howard Rheingold, I think there is a world market for maybe five computers, interchangeable parts, Jeff Bezos, John Bogle, John Meriwether, Joseph Schumpeter, knowledge economy, lone genius, Long Term Capital Management, market bubble, market clearing, market design, Monkeys Reject Unequal Pay, moral hazard, Myron Scholes, new economy, offshore financial centre, Picturephone, prediction markets, profit maximization, Richard Feynman, Richard Feynman: Challenger O-ring, Richard Thaler, Robert Shiller, Ronald Coase, Ronald Reagan, seminal paper, shareholder value, short selling, Silicon Valley, South Sea Bubble, tacit knowledge, The Nature of the Firm, The Wealth of Nations by Adam Smith, The Wisdom of Crowds, Toyota Production System, transaction costs, ultimatum game, vertical integration, world market for maybe five computers, Yogi Berra, zero-sum game

On an old-fashioned assembly line, it’s possible that top-down coordination was the best solution (although Toyota’s transformation of auto production suggests otherwise). But in service businesses or companies whose value depends on intellectual labor, treating workers as cogs will not work (which isn’t to say that companies won’t try). The efficiency expert Frederick Winslow Taylor, in the early 1900s, described the good worker as someone whose job was to do “just what he is told to do, and no back talk. When the [foreman] tells you to walk, you walk; when he tells you to sit down, you sit down.” This approach would fail today. Yet even as companies at least acknowledge the potential benefits of decentralization, what’s notably missing is any sense that bottom-up methods of the kind we’ve seen in this book might be useful in transforming the way companies solve cognition problems, too.

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Sloan, My Years with General Motors (New York: Doubleday, 1964). The definitive Western account of the Toyota Production System can be found in James P. Womack, Daniel T. Jones, and Daniel Roos, The Machine That Changed the World: The Story of Lean Production (New York: HarperCollins, 1991). Keller, Rude Awakening: 101. Frederick Winslow Taylor is cited in Stephan H. Haeckel, Adaptive Enterprise (Boston: Harvard Business School Press, 1999): 30. Rakesh Khurana, Searching for a Corporate Savior (Princeton: Princeton University Press, 2002). As an example, this article claims that Chambers has “created more shareholder value” than virtually any other high-tech CEO; see http://www.edgewater.com/site/news_events/in_the_news_articles/042501_VARBusiness.html.

Utopia Is Creepy: And Other Provocations by Nicholas Carr

Abraham Maslow, Air France Flight 447, Airbnb, Airbus A320, AltaVista, Amazon Mechanical Turk, augmented reality, autonomous vehicles, Bernie Sanders, book scanning, Brewster Kahle, Buckminster Fuller, Burning Man, Captain Sullenberger Hudson, centralized clearinghouse, Charles Lindbergh, cloud computing, cognitive bias, collaborative consumption, computer age, corporate governance, CRISPR, crowdsourcing, Danny Hillis, data science, deskilling, digital capitalism, digital map, disruptive innovation, Donald Trump, driverless car, Electric Kool-Aid Acid Test, Elon Musk, Evgeny Morozov, factory automation, failed state, feminist movement, Frederick Winslow Taylor, friendly fire, game design, global village, Google bus, Google Glasses, Google X / Alphabet X, Googley, hive mind, impulse control, indoor plumbing, interchangeable parts, Internet Archive, invention of movable type, invention of the steam engine, invisible hand, Isaac Newton, Jeff Bezos, jimmy wales, Joan Didion, job automation, John Perry Barlow, Kevin Kelly, Larry Ellison, Lewis Mumford, lifelogging, lolcat, low skilled workers, machine readable, Marc Andreessen, Mark Zuckerberg, Marshall McLuhan, Max Levchin, means of production, Menlo Park, mental accounting, natural language processing, Neal Stephenson, Network effects, new economy, Nicholas Carr, Nick Bostrom, Norman Mailer, off grid, oil shale / tar sands, Peter Thiel, plutocrats, profit motive, Ralph Waldo Emerson, Ray Kurzweil, recommendation engine, Republic of Letters, robot derives from the Czech word robota Czech, meaning slave, Ronald Reagan, scientific management, self-driving car, SETI@home, side project, Silicon Valley, Silicon Valley ideology, Singularitarianism, Snapchat, social graph, social web, speech recognition, Startup school, stem cell, Stephen Hawking, Steve Jobs, Steven Levy, technoutopianism, TED Talk, the long tail, the medium is the message, theory of mind, Turing test, Tyler Cowen, Whole Earth Catalog, Y Combinator, Yochai Benkler

It can also measure how well they’re talking to them—by recording things like how often they make hand gestures and nod, and the energy level in their voice.” Other companies are developing Google Glass-style “smart glasses” to accomplish similar things. A little more than a century ago, Frederick Winslow Taylor introduced scientific management to American factories. By tracking and measuring the activities of workers as they went about their work, Taylor believed, companies could determine the most efficient possible routine for any job and then enforce that routine on all workers. Through the systematic collection of data, industry could be optimized, operated as a perfectly calibrated machine.

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Never has a communications system played so many roles in our lives—or exerted such broad influence over our thoughts—as the internet does today. Yet, for all that’s been written about the net, there’s been little consideration of how, exactly, it’s reprogramming us. The net’s intellectual ethic remains obscure. ABOUT THE same time that Nietzsche started using his typewriter, an earnest young man named Frederick Winslow Taylor carried a stopwatch into the Midvale Steel plant in Philadelphia and began a historic series of experiments aimed at improving the efficiency of the plant’s machinists. With the approval of Midvale’s owners, he recruited a group of factory hands, set them to work on various metalworking machines, and recorded and timed their every movement as well as the operations of the machines.

The Theory of the Leisure Class by Thorstein Veblen, Martha Banta

Albert Einstein, classic study, Cornelius Vanderbilt, Donald Trump, Ford Model T, Frederick Winslow Taylor, greed is good, Ida Tarbell, Lewis Mumford, plutocrats, Ralph Waldo Emerson, scientific management, the market place, The Theory of the Leisure Class by Thorstein Veblen, Thorstein Veblen, Upton Sinclair, W. E. B. Du Bois

Edith Wharton, The House of Mirth 1906–9 Teaches at Stanford University; divorced by Ellen Rolfe in 1906; dismissed from Stanford for ‘personal affairs’. 1906 Turned down for position as head librarian at the Library of Congress; rejected by Harvard University for a faculty post; dismissed by the University of Chicago over scandals involving relations with various women. 1911–18 Teaches at the University of Missouri. 1911 Frederick Winslow Taylor, The Principles of Scientific Management 1914 Marries Anne Fessenden Bradley, divorcee with two daughters; increasing problems with ill health; publication of The Instinct of Workmanship and the State of the Industrial Arts. Start of First World War between Germany and the Allies (France and Great Britain). 1915 Publication of Imperial Germany and the Industrial Revolution.

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Further interest in Veblen came with the rise of advanced technologies in the 1930s. 26 For accounts of a group of novels that lauded the engineer and the new woman, see Martha Banta, Taylored Lives: Narrative Productions in the Age of Taylor, Veblen, and Ford (Chicago, 1993), which also treats Veblen’s relationship to methods of industrial production newly established by Frederick Winslow Taylor and Henry Ford. 27 Howells’s ‘An Opportunity for American Fiction’, First and Second Papers, Literature: An International Gazette of Criticism (New York, April and May 1899), n.p. To prove Howells’s point that the emphasis placed by American literature on the nation’s democratic ideals meant that its novelists came late to the sharp analysis of social distinctions that cleave the middle class from the leisure class, think of the earlier display in Charles Dickens’s novels with Veblenian themes: Mr Micawber’s faulty economic system that thwarts his desire to enter the genteel classes; the gold-value of Mr Boffin’s ‘dust heaps’—a euphemism for street excrement; and the place in society staked by the Veneerings through their show of masses of silver plate. 28 Lerner’s essay is reprinted in Ideas Are Weapons: The History and Uses of Ideas (New York, 1939), 138—41.

For Profit: A History of Corporations by William Magnuson

"Friedman doctrine" OR "shareholder theory", activist fund / activist shareholder / activist investor, Airbnb, bank run, banks create money, barriers to entry, Bear Stearns, Big Tech, Black Lives Matter, blockchain, Bonfire of the Vanities, bread and circuses, buy low sell high, carbon tax, carried interest, collective bargaining, Cornelius Vanderbilt, corporate raider, creative destruction, disinformation, Donald Trump, double entry bookkeeping, Exxon Valdez, fake news, financial engineering, financial innovation, Ford Model T, Ford paid five dollars a day, Frederick Winslow Taylor, Goldman Sachs: Vampire Squid, Gordon Gekko, greed is good, Ida Tarbell, Intergovernmental Panel on Climate Change (IPCC), invisible hand, joint-stock company, joint-stock limited liability company, junk bonds, Mark Zuckerberg, Menlo Park, Michael Milken, move fast and break things, Peter Thiel, power law, price discrimination, profit maximization, profit motive, race to the bottom, Ralph Waldo Emerson, randomized controlled trial, ride hailing / ride sharing, scientific management, Sheryl Sandberg, Silicon Valley, Silicon Valley startup, slashdot, Snapchat, South Sea Bubble, spice trade, Steven Levy, The Wealth of Nations by Adam Smith, Thomas L Friedman, Tim Cook: Apple, too big to fail, trade route, transcontinental railway, union organizing, work culture , Y Combinator, Yom Kippur War, zero-sum game

To the extent that corporations tried to make production more efficient, they were generally tinkering around the edges, making small improvements based on gut instinct and passed-down wisdom. But in the late 1800s, business leaders and engineers had begun to study production methods scientifically, to measure and test production processes objectively using experimentation and data. This new “scientific management” movement found its greatest proponent in Frederick Winslow Taylor, a mechanical engineer who had devoted himself to applying engineering principles to industry. Taylor believed that modern industry was woefully inefficient because it failed to use rational, testable methods for improving its systems, instead relying on instinct and rules of thumb. Taylor undertook “time studies” to understand how small changes in factory operations could improve production rates.

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Fancy a jungle of wheels and belts and weird iron forms—of men, machinery and movement—add to it every kind of sound you can imagine; the sound of a million squirrels chirking, a million monkeys quarreling, a million lions roaring, a million pigs dying, a million elephants smashing through a forest of sheet iron, a million boys whistling on their fingers, a million others coughing with the whooping cough, a million sinners groaning as they are dragged to hell—imagine all of this happening at the very edge of Niagara Falls, with the everlasting roar of the cataract as a perpetual background, and you may acquire a vague conception of that place.24 In practice, the Ford factory was less about the triumph of machine over man and more about turning man into machine. This may have been good for production numbers, but it was decidedly unpleasant for the man. And it turned out that morale had a greater effect on efficiency than Ford had bargained for. Frederick Winslow Taylor had predicted that the assembly line would roughly double production, but in fact, the differential was much less. In 1909, the first full year that Ford manufactured the Model T and before the assembly line had been introduced, the 1,548 workers in the factory produced on average 1,059 cars a month, or 0.68 cars per worker.

Age of Greed: The Triumph of Finance and the Decline of America, 1970 to the Present by Jeff Madrick

Abraham Maslow, accounting loophole / creative accounting, Alan Greenspan, AOL-Time Warner, Asian financial crisis, bank run, Bear Stearns, book value, Bretton Woods, business cycle, capital controls, Carl Icahn, collapse of Lehman Brothers, collateralized debt obligation, credit crunch, Credit Default Swap, credit default swaps / collateralized debt obligations, currency risk, desegregation, disintermediation, diversified portfolio, Donald Trump, financial deregulation, fixed income, floating exchange rates, Frederick Winslow Taylor, full employment, George Akerlof, Glass-Steagall Act, Greenspan put, Hyman Minsky, income inequality, index fund, inflation targeting, inventory management, invisible hand, John Bogle, John Meriwether, junk bonds, Kitchen Debate, laissez-faire capitalism, locking in a profit, Long Term Capital Management, low interest rates, market bubble, Mary Meeker, Michael Milken, minimum wage unemployment, MITM: man-in-the-middle, Money creation, money market fund, Mont Pelerin Society, moral hazard, mortgage debt, Myron Scholes, new economy, Nixon triggered the end of the Bretton Woods system, North Sea oil, Northern Rock, oil shock, Paul Samuelson, Philip Mirowski, Phillips curve, price stability, quantitative easing, Ralph Nader, rent control, road to serfdom, Robert Bork, Robert Shiller, Ronald Coase, Ronald Reagan, Ronald Reagan: Tear down this wall, scientific management, shareholder value, short selling, Silicon Valley, Simon Kuznets, tail risk, Tax Reform Act of 1986, technology bubble, Telecommunications Act of 1996, The Chicago School, The Great Moderation, too big to fail, union organizing, V2 rocket, value at risk, Vanguard fund, War on Poverty, Washington Consensus, Y2K, Yom Kippur War

It could produce the lowest-cost products, distribute them worldwide, and market them aggressively, winning market share across the world. Costs were cut sharply through repetitive assembly-line techniques at rapid speeds, and the adoption of the so-called scientific management principles of Frederick Winslow Taylor. Taylor’s major work, The Principles of Scientific Management, had been published in 1911. Time and motion studies were Taylor’s early tools and became the butt of many a future joke, including in silent movies featuring Charlie Chaplin and Buster Keaton. Workers were cogs in a machine, and even executives were above all conformists, implementing preset formulas and directions from above.

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., In Search of Excellence: Lessons from America’s Best-Run Companies (New York: Harper & Row, 1982), pp. 34–35; Louis Kraar, “Japan’s Automakers Shift Strategies,” Fortune, August 11, 1980, p. 109. 3 “THERE WAS SIMPLY A PROFOUND HUNGER”: Author interview with Jay Lorsch, Harvard Business School, June 2006. 4 AMERICA’S SEEMING BUSINESS FAILURE: Jean-Jacques Servan-Schreiber, The American Challenge (New York: Atheneum, 1967). 5 TAYLOR’S MAJOR WORK: Robert Kanigel, The One Best Way: Frederick Winslow Taylor and the Enigma of Efficiency (New York: Penguin, 1997). 6 IN THE PAST, THE CEOS OF MAJOR: As a twenty-four-year-old business reporter, I did my first cover story for BusinessWeek on the subject back in 1971. I did not fully anticipate the dangers of the trend I perceived. “The Rise of the Financial Man,” Business Week, September 14, 1971. 7 IF WORK COULD PROVIDE SUCH SELF-ESTEEM: Douglas McGregor, The Human Side of Enterprise (New York: McGraw-Hill, 1960). 8 “BUT THE MILITARY MODEL”: Author interview with Tom Peters, June 11, 2007. 9 GENERAL INTELLIGENCE, BCG BELIEVED: Walter Kiechel III, The Lords of Strategy: The Secret Intellectual History of the New Corporate World (Boston: Harvard Business Press, 2010), in general, pp. 13–30. 10 PETERS AND WATERMAN WERE SKEPTICAL: Tom Peters, “Tom Peters’ True Confessions,” Fast Company, November 2001. 11 “PROFESSIONALISM IN MANAGEMENT”: Peters and Waterman, In Search of Excellence, p. 29. 12 AMERICAN MANAGEMENT HAD TO GET OUT: Robert H.

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., prl.1, prl.2, 3.1, 7.1, 10.1, 17.1 swaps, 16.1, 17.1, 17.2, 19.1 Sword, William, 4.1, 4.2 Taft, Robert takeovers, corporate, 4.1, 4.2, 8.1, 11.1, 12.1, 12.2, 12.3, 12.4, 13.1, 13.2, 13.3, 13.4, 14.1, 14.2, 15.1, 16.1, 16.2, 16.3, 17.1, 19.1 Tannin, Matthew, 19.1, 19.2, 19.3, 19.4 taxation: brackets for, 3.1, 9.1, 10.1, 10.2, 11.1, 11.2; capital gains, 14.1; corporate, 9.2, 9.3, 14.2, 15.1, 15.2, 17.1, 17.2, 18.1, 18.2; credits for, 2.1, 3.2, 9.4, 9.5; cuts in, prl.1, 2.2, 3.3, 3.4, 3.5, 3.6, 3.7, 3.8, 6.1, 7.1, 7.2, 9.6, 9.7, 9.8, 10.3, 11.3, 11.4, 11.5, 11.6, 11.7, 14.3, 14.4, 19.1; deductions for, 9.9, 9.10, 14.5, 17.3, 18.3, 18.4; increases in, 3.9, 14.6, 14.7, 14.8; interest equalization, 11.8, 15.3; “negative income,” 42, 2.3; payroll, 3.10, 11.9, 14.9; personal income, ix–x, prl.1, prl.2, prl.1, 2.4, 2.5, 2.6, 3.11, 7.3, 7.4, 7.5, 7.6, 7.7, 7.8, 7.9, 10.4, 10.5, 10.6, 11.10, 11.11, 11.12, 11.13, 14.10, 14.11, 14.12, 19.2; populist revolt against, ix–x, prl.1, 7.10, 10.7; progressive, itr.1, prl.1, prl.2, prl.3, 2.7, 2.8, 2.9, 19.3; property, prl.1, 7.11, 10.8; regressive, 11.14, 14.13; revenues from, 3.12, 6.2, 10.9, 11.15, 14.14, 14.15, 19.4; shelters from, 15.4, 15.5 Tax Reduction Task Force Tax Reform Act (1986) Taylor, Frederick Winslow Taylor, Robert technology, x, 1.1, 2.1, 2.2, 4.1, 8.1, 8.2, 8.3, 12.1, 14.1, 14.2, 14.3, 15.1, 15.2, 15.3, 15.4, 16.1, 17.1, 17.2, 17.3, 17.4, 17.5, 17.6, 17.7, 17.8, 17.9, 17.10, 18.1, 18.2, 19.1, 19.2, 19.3, 19.4; see also computers TED spreads, 19.1, 19.2, 19.3 Tele-Communications, 8.1, 8.2, 12.1 Telecommunications Act (1996) telecommunications industry, 4.1, 8.1, 8.2, 17.1, 17.2, 17.3, 17.4, 19.1, 19.2 television, 2.1, 2.2, 3.1, 7.1, 7.2, 8.1, 8.2, 10.1, 12.1, 12.2, 12.3, 12.4, 12.5, 13.1, 13.2, 17.1, 17.2, 17.3 Tenenbaum, L.

Energy and Civilization: A History by Vaclav Smil

8-hour work day, additive manufacturing, agricultural Revolution, animal electricity, Apollo 11, Boeing 747, business cycle, carbon-based life, centre right, Charles Babbage, decarbonisation, dematerialisation, Deng Xiaoping, Easter island, en.wikipedia.org, energy security, energy transition, epigenetics, Exxon Valdez, Fairchild Semiconductor, Ford Model T, Frederick Winslow Taylor, Great Leap Forward, high-speed rail, hydraulic fracturing, income inequality, Indoor air pollution, Intergovernmental Panel on Climate Change (IPCC), invention of gunpowder, James Watt: steam engine, Jevons paradox, John Harrison: Longitude, Joseph-Marie Jacquard, Just-in-time delivery, Kaizen: continuous improvement, Kibera, knowledge economy, land tenure, language acquisition, Lewis Mumford, lone genius, Louis Blériot, mass immigration, megacity, megaproject, Menlo Park, mutually assured destruction, North Sea oil, ocean acidification, oil shale / tar sands, peak oil, phenotype, precision agriculture, purchasing power parity, QWERTY keyboard, Richard Feynman, scientific management, Silicon Valley, Suez canal 1869, Toyota Production System, transcontinental railway, uranium enrichment, Yom Kippur War

But even as the importance of human labor was declining, new systematic studies of individual tasks and complete factory processes demonstrated that labor productivity could be greatly increased by optimizing, rearranging, and standardizing muscular activities. Frederick Winslow Taylor (1856–1915) was the pioneer of such studies. Starting in 1880 he spent 26 years quantifying all key variables involved in steel cutting, reduced his findings to a simple set of slide-rule calculations, and drew general conclusions for efficiency management in The Principles of Scientific Management (Taylor 1911); a century later its lessons continue to guide some of the world’s most successful makers of consumer products (box 6.3). Box 6.3 From experiments with steel cutting to Japan’s car exports Frederick Winslow Taylor’s main concern was with wasted labor, that is, with the inefficient use of energy—those “awkward, inefficient, or ill-directed movements of men” that “leave nothing visible or tangible behind them”—and argued for optimized physical exertion.

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Power to the People: Energy in Europe over the Last Five Centuries. Princeton, NJ: Princeton University Press. Kander, A., and P. Warde. 2011. Energy availability from livestock and agricultural productivity in Europe, 1815–1913: A new comparison. The Economic History Review 64:1–29. Kanigel, R. 1997. The One Best Way: Frederick Winslow Taylor and the Enigma of Efficiency. New York: Viking. Kaplan, D. 2000. The darker side of the “Original Affluent Society.” Journal of Anthropological Research 56:301–324. Karim, M. R., and M. S. H. Fatt. 2005. Impact of the Boeing 767 aircraft into the World Trade Center. Journal of Engineering Mechanics 131:1066–1072.

User Friendly by Cliff Kuang, Robert Fabricant

A Pattern Language, Abraham Maslow, Airbnb, anti-communist, Any sufficiently advanced technology is indistinguishable from magic, Apple II, augmented reality, autonomous vehicles, behavioural economics, Bill Atkinson, Brexit referendum, Buckminster Fuller, Burning Man, business logic, call centre, Cambridge Analytica, Chuck Templeton: OpenTable:, cognitive load, computer age, Daniel Kahneman / Amos Tversky, dark pattern, data science, Donald Trump, Douglas Engelbart, Douglas Engelbart, driverless car, Elaine Herzberg, en.wikipedia.org, fake it until you make it, fake news, Ford Model T, Frederick Winslow Taylor, frictionless, Google Glasses, Internet of things, invisible hand, James Dyson, John Markoff, Jony Ive, knowledge economy, Kodak vs Instagram, Lyft, M-Pesa, Mark Zuckerberg, mobile money, Mother of all demos, move fast and break things, Norbert Wiener, Paradox of Choice, planned obsolescence, QWERTY keyboard, randomized controlled trial, replication crisis, RFID, scientific management, self-driving car, seminal paper, Silicon Valley, skeuomorphism, Skinner box, Skype, smart cities, Snapchat, speech recognition, Steve Jobs, Steve Wozniak, tacit knowledge, Tesla Model S, three-martini lunch, Tony Fadell, Uber and Lyft, Uber for X, uber lyft, Vannevar Bush, women in the workforce

Frederick and her peers, such as Mary Pattison, had an ingenious answer to the problem of resolving the persistent drudgery of maintaining a home, and the promise of greater freedoms: Create more free time. For those first-wave feminists, home economics was about fostering more efficient housework so that women could pursue more “individuality and independence”—the chance to be more fulfilled, more influential. The era’s undisputed master of time-saving was Frederick Winslow Taylor, whose school of “scientific management” advocated watching every action on a factory floor for wasted seconds. Henry Ford was one of his early devotees; Christine Frederick was another. In Taylor’s ideas, Frederick saw a way to connect women’s work to broader notions about modern progress—and a way to boost how society valued a woman’s labor.

…

Peter Behrens, considered by many to be the first modern industrial designer, recognized the power of design to make these devices iconic, delightful, and easy to use, informing the Bauhaus’s later faith in the promise of modern industry. 1909: SELFRIDGE DEPARTMENT STORE, Harry Gordon Selfridge Selfridge was the first department store to move products out from under the counter and onto open shelving where customers could touch and feel them directly, without asking for a shopkeeper’s help. 1911: THE PRINCIPLES OF SCIENTIFIC MANAGEMENT, Frederick Winslow Taylor Taylor’s rigorous observation of factory worker efficiency led to a focus on ergonomics and usability to minimize wasted effort and boost productivity. His time-saving approach was based on optimizing human behavior to suit the capabilities of the machines before them and to minimize human error. 1915: FORD ASSEMBLY LINE, Henry Ford The Ford assembly line was the definitive application of Taylor’s principles of scientific management.

Between Human and Machine: Feedback, Control, and Computing Before Cybernetics by David A. Mindell

Alan Turing: On Computable Numbers, with an Application to the Entscheidungsproblem, Charles Babbage, Charles Lindbergh, Claude Shannon: information theory, Computer Numeric Control, discrete time, Dr. Strangelove, Frederick Winslow Taylor, From Mathematics to the Technologies of Life and Death, James Watt: steam engine, John von Neumann, Lewis Mumford, Menlo Park, military-industrial complex, Neil Armstrong, Norbert Wiener, Paul Samuelson, public intellectual, Ronald Reagan, scientific management, Silicon Valley, Spread Networks laid a new fibre optics cable between New York and Chicago, tacit knowledge, telerobotics, Turing machine

The French physiologist and photographer Etienne-Jules Marey studied physiology with paper traces and photographic sequences, defining a modernist image of the body as a mechanism, recordable and calculable with the techniques of natural science. Marey, and other scientists like him, saw in automatic instruments a “mechanical objectivity” that recorded the world exactly as it was, without human intervention. The management consultant Frederick Winslow Taylor sought to rationalize human work by redesigning both machines and bodily movement for a better match. Henry Ford’s engineers reoriented their factory around a moving line, mechanizing workers’ actions as well as material flows. World War I brought people and machines into still other disquieting combinations as machine guns, tanks, aircraft, and even prosthetic limbs blurred the lines between organism and machine. 16 In the early decades of the twentieth century engineers drew on these and related phenomena as they began to think deeply about control, communications, and human-machine interaction.

…

“Spike” Blandy, a 1913 Naval Academy graduate, had excellent gun club credentials: he had done postgraduate work in ordnance and had served as gunnery officer on the battleship New Mexico , which had one of the original Ford Rangekeepers, and also aboard the West Virginia , which had a new G.E. system. He had even spent time observing production at the Midvale Steel Company, where Frederick Winslow Taylor did his pioneering work in scientific management. Blandy pushed computers as replacements for manual plotting, argued for innovations in training, and won his ships numerous gunnery trophies. 31 Ironically, in 1938 Blandy saw the future of naval warfare while serving as commander of one of the oldest battleships in the fleet, the USS Utah .

The End of Jobs: Money, Meaning and Freedom Without the 9-To-5 by Taylor Pearson

Airbnb, barriers to entry, Ben Horowitz, Black Swan, call centre, cloud computing, commoditize, content marketing, creative destruction, David Heinemeier Hansson, drop ship, Elon Musk, en.wikipedia.org, Frederick Winslow Taylor, future of work, Google Hangouts, Hacker Conference 1984, Kaizen: continuous improvement, Kevin Kelly, Kickstarter, knowledge economy, knowledge worker, loss aversion, low skilled workers, Lyft, Marc Andreessen, Mark Zuckerberg, market fragmentation, means of production, Oculus Rift, passive income, passive investing, Peter Thiel, power law, remote working, Ronald Reagan: Tear down this wall, scientific management, sharing economy, side hustle, side project, Silicon Valley, Skype, software as a service, software is eating the world, Startup school, Steve Jobs, Steve Wozniak, Stewart Brand, systems thinking, TED Talk, telemarketer, the long tail, Thomas Malthus, Uber and Lyft, uber lyft, unpaid internship, Watson beat the top human players on Jeopardy!, web application, Whole Earth Catalog

I’ve talked to people in China that have seen it happen. The technologies that we now take for granted were incredibly difficult to develop the first go around. Before the 20th century, the discipline of management, managing people, as we understand it today, was non-existent. The father of management, Frederick Winslow Taylor, was credited by later famed management consultant Peter Drucker for having created “the tremendous surge of affluence in the last seventy-five years which has lifted the working masses in the developed countries well above any level recorded, even for the well-to-do.”11 Winslow Taylor’s scientific management consisted of replacing rule-of-thumb methods with a scientific method—applying scientific efficiency to tasks, the selection of employees, the supervisions of each worker, and division of work.

Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency by Tom Demarco

Brownian motion, delayed gratification, Frederick Winslow Taylor, interchangeable parts, knowledge worker, new economy, risk tolerance, scientific management, Silicon Valley, Silicon Valley startup, Steve Jobs, The Soul of a New Machine, Yogi Berra

So a company that extrudes aluminum moldings, for example, would certainly want to adopt a standard way to run all its extrusion stations, regardless of which of the many different molding patterns is being extruded at each one. This standardization of manufacturing process was the particular interest of an early-twentieth-century mechanical engineer named Frederick Winslow Taylor. His 1911 book, The Principles of Scientific Management, set out to do for the human aspect of factory work what the principle of interchangeable parts had done for rifles half a century earlier. Taylorism called for rigorous standardization of manual factory activity so that the human pieces of the process would be as interchangeable as the parts of the products.

The Tyranny of Metrics by Jerry Z. Muller

Affordable Care Act / Obamacare, Atul Gawande, behavioural economics, Cass Sunstein, Checklist Manifesto, Chelsea Manning, collapse of Lehman Brothers, corporate governance, Credit Default Swap, crowdsourcing, delayed gratification, deskilling, Edward Snowden, Erik Brynjolfsson, financial engineering, Frederick Winslow Taylor, George Akerlof, Goodhart's law, Hyman Minsky, intangible asset, Jean Tirole, job satisfaction, joint-stock company, joint-stock limited liability company, Minsky moment, Moneyball by Michael Lewis explains big data, performance metric, price mechanism, RAND corporation, Salesforce, school choice, scientific management, Second Machine Age, selection bias, Steven Levy, tacit knowledge, TED Talk, total factor productivity, transaction costs, Tyler Cowen, WikiLeaks

In 1911, Simon Patten, an influential professor of economics at the Wharton School of Business, demanded that schools provide evidence of their contribution to society by showing results that could be “readily seen and measured.”8 Other would-be reformers sought to bring to the school system the fruits of the industrial efficiency movement, founded by Frederick Winslow Taylor, an American engineer who coined the term “scientific management” in 1911.9 Taylor analyzed the production of pig iron in factories by breaking down the process into its component parts (through time-and-motion studies) and determining standard levels of output for each job. Workers who carried out their tasks more slowly than the prescribed time were paid at a lower rate per unit of output; those who met the expectation were rewarded at a higher rate.

The Forgotten Man by Amity Shlaes

Alan Greenspan, anti-communist, bank run, banking crisis, Charles Lindbergh, collective bargaining, currency manipulation / currency intervention, electricity market, Ford Model T, Frederick Winslow Taylor, Glass-Steagall Act, Ida Tarbell, invisible hand, jobless men, Lewis Mumford, low interest rates, Mahatma Gandhi, plutocrats, short selling, Triangle Shirtwaist Factory, Upton Sinclair, wage slave, Works Progress Administration

Coolidge had long ago determined that the world would do better if he involved himself less. Finally, there was a difference in temperament. Hoover strewed around phrases about individuality, but he could not control his own sense of agency. He was by personality an intervener; he liked to jump in, and find a moral justification for doing so later. People like Frederick Winslow Taylor, the great efficiency expert, and Herbert Hoover, the great engineer, had done so well in the private sector. Bringing some of them into government might allow some of that knowledge to rub off. Coolidge by contrast believed that the work of life lay in holding back and shutting out. He conducted his official life according to his own version of the doctor’s Hippocratic Oath—first, do no harm.

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Barrett. New York: Oxford University Press, 2003. Jeansonne, Glen. Gerald L. K. Smith: Minister of Hate. Baton Rouge: Louisiana State University Press, 1997. Joslin, Theodore G. Hoover off the Record, 1934. Garden City, N.Y.: Doubleday, Doran, 1937. Kanigel, Robert. The One Best Way: Frederick Winslow Taylor and the Enigma of Efficiency. New York: Penguin, 1997. Kindleberger, Charles P. The World in Depression: 1929–1939, revised edition. Berkeley: University of California Press, 1986. Kirk, Russell, ed. The Portable Conservative Reader. New York: Penguin, 1996. Klein, Maury. Rainbow’s End: The Crash of 1929.

Coders: The Making of a New Tribe and the Remaking of the World by Clive Thompson

"Margaret Hamilton" Apollo, "Susan Fowler" uber, 2013 Report for America's Infrastructure - American Society of Civil Engineers - 19 March 2013, 4chan, 8-hour work day, Aaron Swartz, Ada Lovelace, AI winter, air gap, Airbnb, algorithmic bias, AlphaGo, Amazon Web Services, Andy Rubin, Asperger Syndrome, augmented reality, Ayatollah Khomeini, backpropagation, barriers to entry, basic income, behavioural economics, Bernie Sanders, Big Tech, bitcoin, Bletchley Park, blockchain, blue-collar work, Brewster Kahle, Brian Krebs, Broken windows theory, call centre, Cambridge Analytica, cellular automata, Charles Babbage, Chelsea Manning, Citizen Lab, clean water, cloud computing, cognitive dissonance, computer vision, Conway's Game of Life, crisis actor, crowdsourcing, cryptocurrency, Danny Hillis, data science, David Heinemeier Hansson, deep learning, DeepMind, Demis Hassabis, disinformation, don't be evil, don't repeat yourself, Donald Trump, driverless car, dumpster diving, Edward Snowden, Elon Musk, Erik Brynjolfsson, Ernest Rutherford, Ethereum, ethereum blockchain, fake news, false flag, Firefox, Frederick Winslow Taylor, Free Software Foundation, Gabriella Coleman, game design, Geoffrey Hinton, glass ceiling, Golden Gate Park, Google Hangouts, Google X / Alphabet X, Grace Hopper, growth hacking, Guido van Rossum, Hacker Ethic, hockey-stick growth, HyperCard, Ian Bogost, illegal immigration, ImageNet competition, information security, Internet Archive, Internet of things, Jane Jacobs, John Markoff, Jony Ive, Julian Assange, Ken Thompson, Kickstarter, Larry Wall, lone genius, Lyft, Marc Andreessen, Mark Shuttleworth, Mark Zuckerberg, Max Levchin, Menlo Park, meritocracy, microdosing, microservices, Minecraft, move 37, move fast and break things, Nate Silver, Network effects, neurotypical, Nicholas Carr, Nick Bostrom, no silver bullet, Northpointe / Correctional Offender Management Profiling for Alternative Sanctions, Oculus Rift, off-the-grid, OpenAI, operational security, opioid epidemic / opioid crisis, PageRank, PalmPilot, paperclip maximiser, pattern recognition, Paul Graham, paypal mafia, Peter Thiel, pink-collar, planetary scale, profit motive, ransomware, recommendation engine, Richard Stallman, ride hailing / ride sharing, Rubik’s Cube, Ruby on Rails, Sam Altman, Satoshi Nakamoto, Saturday Night Live, scientific management, self-driving car, side project, Silicon Valley, Silicon Valley ideology, Silicon Valley startup, single-payer health, Skype, smart contracts, Snapchat, social software, software is eating the world, sorting algorithm, South of Market, San Francisco, speech recognition, Steve Wozniak, Steven Levy, systems thinking, TaskRabbit, tech worker, techlash, TED Talk, the High Line, Travis Kalanick, Uber and Lyft, Uber for X, uber lyft, universal basic income, urban planning, Wall-E, Watson beat the top human players on Jeopardy!, WeWork, WikiLeaks, women in the workforce, Y Combinator, Zimmermann PGP, éminence grise

And nearly any form of mechanic bridles at any sort of waste and friction in a system. I once had a mechanical-engineer neighbor who repaired motorcycles; if he heard the tiniest unexpected noise coming from the engine, he’d tear it apart to hunt down and eliminate its source. (“Noise,” he intoned soberly, “is wasted energy.”) Frederick Winslow Taylor—the inventor of “Taylorism”—inveighed against the “awkward, inefficient or ill-directed movements of men,” arguing that workers’ movements ought to be carefully prescribed to ensure maximum output. His colleague Frank Gilbreth obsessed over wasted movements in everything from bricklaying to vest buttoning, while his engineer wife designed kitchens as such that the number of steps in making a strawberry shortcake was reduced “from 281 to 45,” as Better Homes Manual enthused.

…

“simultaneously wholesome and insane”: Jennifer Brostrom, “The Time-management Gospel,” in Commodify Your Dissent: Salvos from the Baffler, eds. Thomas Frank and Matt Weiland (New York: W. W. Norton, 2011), 116. Charles Hermany from 1904: “Address of President Charles Hermany,” Transactions of the American Society of Civil Engineers 53 (1904): 464. to ensure maximum output: Frederick Winslow Taylor, The Principles of Scientific Management (New York: Harper & Brothers, 1919), 5; David A. Hounshell, “The Same Old Principles in the New Manufacturing,” Harvard Business Review (November 1988), accessed online August 18, 2018, https://hbr.org/1988/11/the-same-old-principles-in-the-new-manufacturing.

To Serve God and Wal-Mart: The Making of Christian Free Enterprise by Bethany Moreton

affirmative action, American Legislative Exchange Council, anti-communist, Berlin Wall, big-box store, Bretton Woods, Buckminster Fuller, collective bargaining, company town, corporate personhood, creative destruction, deindustrialization, desegregation, Donald Trump, emotional labour, estate planning, eternal september, Fall of the Berlin Wall, Frederick Winslow Taylor, George Gilder, global village, Great Leap Forward, informal economy, invisible hand, liberation theology, longitudinal study, market fundamentalism, Mont Pelerin Society, mortgage tax deduction, Naomi Klein, new economy, post-industrial society, postindustrial economy, prediction markets, price anchoring, prosperity theology / prosperity gospel / gospel of success, Ralph Nader, RFID, road to serfdom, Ronald Reagan, scientific management, Silicon Valley, Stewart Brand, strikebreaker, The Wealth of Nations by Adam Smith, union organizing, walkable city, Washington Consensus, white flight, Whole Earth Catalog, work culture , Works Progress Administration

Since the initial military-Â�inspired breakthroughs of Taylorization at the turn of the twentieth century, reÂ�finements on sciÂ�enÂ�tific management had proceeded from the analogy between a worker and a machine. The regime of mass production valued human effort in proportion to its efÂ�fiÂ�ciency and predictability. “Schmidt,” Frederick Winslow Taylor’s pseudonym for the “first-Â�class laborer,” embodied this breakthrough in the 1911 ur-Â�text of sciÂ�enÂ�tific management: “He worked when he was told to work, and rested when he was told to rest,” limned Taylor in the cadences of Genesis, “and at half-Â�past five in the afternoon had his 47½ tons [of pig iron] loaded on the car.”28 Taylor understood his system as a branch of mechanical engineering, a logical extension of€the machine itself.29 As the ruling machines of the American workplace changed, so the analogy changed with them.

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today; see Dunnett and Arnold, “Falling Prices, Happy Faces,” 83; Barbara Ehrenreich, Nickel and Dimed: On (Not) Getting By in America (New York: Metropolitan Books, 2001), 157. “Promise,” 122. Don M. Frick, Robert K. Greenleaf: A Life of Servant Leadership (San Francisco: Berrett-Koehler Publishers, 2004), 293. Frederick Winslow Taylor, The Principles of Scientific Management (New York: W.W. Norton, 1967), 47. Daniel Nelson, Managers and Workers: Origins of the New Factory System in the United States, 1880–1920 (Madison: University of Wisconsin Press, 1975), 65. Herbert A. Simon, quoted in Stephen P. Waring, Taylorism Transformed: Scientific Management Theory Since 1945 (Chapel Hill: University of North Carolina Press, 1991), 66.

More: The 10,000-Year Rise of the World Economy by Philip Coggan

accounting loophole / creative accounting, Ada Lovelace, agricultural Revolution, Airbnb, airline deregulation, Alan Greenspan, Andrei Shleifer, anti-communist, Apollo 11, assortative mating, autonomous vehicles, bank run, banking crisis, banks create money, basic income, Bear Stearns, Berlin Wall, Black Monday: stock market crash in 1987, Bletchley Park, Bob Noyce, Boeing 747, bond market vigilante , Branko Milanovic, Bretton Woods, Brexit referendum, British Empire, business cycle, call centre, capital controls, carbon footprint, carbon tax, Carl Icahn, Carmen Reinhart, Celtic Tiger, central bank independence, Charles Babbage, Charles Lindbergh, clean water, collective bargaining, Columbian Exchange, Columbine, Corn Laws, cotton gin, credit crunch, Credit Default Swap, crony capitalism, cross-border payments, currency peg, currency risk, debt deflation, DeepMind, Deng Xiaoping, discovery of the americas, Donald Trump, driverless car, Easter island, Erik Brynjolfsson, European colonialism, eurozone crisis, Fairchild Semiconductor, falling living standards, financial engineering, financial innovation, financial intermediation, floating exchange rates, flying shuttle, Ford Model T, Fractional reserve banking, Frederick Winslow Taylor, full employment, general purpose technology, germ theory of disease, German hyperinflation, gig economy, Gini coefficient, Glass-Steagall Act, global supply chain, global value chain, Gordon Gekko, Great Leap Forward, greed is good, Greenspan put, guns versus butter model, Haber-Bosch Process, Hans Rosling, Hernando de Soto, hydraulic fracturing, hydroponic farming, Ignaz Semmelweis: hand washing, income inequality, income per capita, independent contractor, indoor plumbing, industrial robot, inflation targeting, Isaac Newton, James Watt: steam engine, job automation, John Snow's cholera map, joint-stock company, joint-stock limited liability company, Jon Ronson, Kenneth Arrow, Kula ring, labour market flexibility, land reform, land tenure, Lao Tzu, large denomination, Les Trente Glorieuses, liquidity trap, Long Term Capital Management, Louis Blériot, low cost airline, low interest rates, low skilled workers, lump of labour, M-Pesa, Malcom McLean invented shipping containers, manufacturing employment, Marc Andreessen, Mark Zuckerberg, Martin Wolf, McJob, means of production, Mikhail Gorbachev, mittelstand, Modern Monetary Theory, moral hazard, Murano, Venice glass, Myron Scholes, Nelson Mandela, Network effects, Northern Rock, oil shale / tar sands, oil shock, Paul Samuelson, Paul Volcker talking about ATMs, Phillips curve, popular capitalism, popular electronics, price stability, principal–agent problem, profit maximization, purchasing power parity, quantitative easing, railway mania, Ralph Nader, regulatory arbitrage, road to serfdom, Robert Gordon, Robert Shiller, Robert Solow, Ronald Coase, Ronald Reagan, savings glut, scientific management, Scramble for Africa, Second Machine Age, secular stagnation, Silicon Valley, Simon Kuznets, South China Sea, South Sea Bubble, special drawing rights, spice trade, spinning jenny, Steven Pinker, Suez canal 1869, TaskRabbit, techlash, Thales and the olive presses, Thales of Miletus, The Great Moderation, The inhabitant of London could order by telephone, sipping his morning tea in bed, the various products of the whole earth, The Rise and Fall of American Growth, The Theory of the Leisure Class by Thorstein Veblen, The Wealth of Nations by Adam Smith, The Wisdom of Crowds, Thomas Malthus, Thorstein Veblen, trade route, Tragedy of the Commons, transaction costs, transatlantic slave trade, transcontinental railway, Triangle Shirtwaist Factory, universal basic income, Unsafe at Any Speed, Upton Sinclair, V2 rocket, Veblen good, War on Poverty, Washington Consensus, Watson beat the top human players on Jeopardy!, women in the workforce, world market for maybe five computers, Yom Kippur War, you are the product, zero-sum game

The raw material had to be brought in at one end (or on one floor) of the factory and the finished product taken out at another. The workers had to be trained and divided according to their specialised tasks. As industry developed, these tasks became too complex for the original founders (or their families) to oversee. Frederick Winslow Taylor was a consultant who pioneered “scientific” management. He spent 26 years watching people at work, particularly in the steel industry, armed with a stopwatch and a notepad, and observing what they did. That led him to break down tasks into a number of specific actions, train workers to take such actions, and reward them for meeting their targets.

…

Source: https://www.ranker.com/list/life-in-steel-producing-pittsburgh/nicole-sivens 20. Quote taken from “The Steel Business”, https://www.pbs.org/wgbh/americanexperience/features/carnegie-steel-business/ 21. Peter Krass. Carnegie. Carnegie was also ruthless in dealing with strikers, as we shall see in Chapter 9. In later life, he became a noted philanthropist. 22. “Frederick Winslow Taylor, Guru”, The Economist, February 6th 2009 23. Quoted in Emily Guendelsberger, On the Clock: What Low-Wage Work Did to Me and How It Drives America Insane 24. Richard Donkin, Blood, Sweat & Tears: The Evolution of Work 25. “Lean production”, The Economist, October 19th, 2009 26. Oya Celasun and Bertrand Gruss, “The declining share of industrial jobs”, May 25th 2018, https://voxeu.org/article/declining-share-manufacturing-jobs 27.

Coffeeland: One Man's Dark Empire and the Making of Our Favorite Drug by Augustine Sedgewick

affirmative action, Alfred Russel Wallace, British Empire, business cycle, California gold rush, classic study, collective bargaining, Day of the Dead, European colonialism, export processing zone, family office, Fellow of the Royal Society, Food sovereignty, Frederick Winslow Taylor, Honoré de Balzac, imperial preference, Joan Didion, Johann Wolfgang von Goethe, land reform, land tenure, Louis Pasteur, mass immigration, Monroe Doctrine, Philip Mirowski, race to the bottom, refrigerator car, scientific management, the scientific method, The Structural Transformation of the Public Sphere, trade route, vertical integration, wage slave, women in the workforce, working poor, zero-sum game

Smith was in the calorimeter, laboring over German treatises on physics to understand the laws his body could not help following, he had only water and milk to drink. Atwater’s reservations about coffee were shared by the other pioneering Gilded Age inspector of the human body at work, Frederick Winslow Taylor. In the decades around the turn of the twentieth century, factory mechanization, artificial lighting, and standardized clock time made the physiological limits of the human body at work look like the last great obstacle to unbounded industrial productivity, and an urgent problem to be solved.

…

In April 1930 representatives of Central American coffee countries met in Guatemala City with the idea of organizing warehouses on the model of Brazil’s, where coffee could be stored until prices recovered and it could be sold “under more favorable conditions.” The mild-coffee congress also proposed advertising Central American coffee in the United States and Europe, and hiring experts who would analyze coffee plantations and mills according to the principles Frederick Winslow Taylor had applied in factories in the United States.5 Yet this congress had no power to do anything more substantial than make recommendations, and no saving cartel took form. There were obstacles at home, too. After customs inspector W. W. Renwick was informed of the creation of the Salvadoran coffee defense plan, he delivered some unwelcome news to James Hill and his fellow planters.

Animal Spirits by Jackson Lears

1960s counterculture, Alan Greenspan, bank run, banking crisis, behavioural economics, business cycle, buy and hold, California gold rush, clockwork universe, conceptual framework, Cornelius Vanderbilt, creative destruction, cuban missile crisis, dark matter, Doomsday Clock, double entry bookkeeping, epigenetics, escalation ladder, feminist movement, financial innovation, Frederick Winslow Taylor, George Akerlof, George Santayana, heat death of the universe, Herbert Marcuse, Herman Kahn, Ida Tarbell, invisible hand, Isaac Newton, joint-stock company, Joseph Schumpeter, Lewis Mumford, lifelogging, market bubble, market fundamentalism, Mikhail Gorbachev, moral hazard, Norman Mailer, plutocrats, prosperity theology / prosperity gospel / gospel of success, Ralph Waldo Emerson, RAND corporation, Robert Shiller, Ronald Reagan, scientific management, Scientific racism, short selling, Shoshana Zuboff, Silicon Valley, source of truth, South Sea Bubble, Stanislav Petrov, Steven Pinker, Stewart Brand, Strategic Defense Initiative, surveillance capitalism, the market place, the scientific method, The Soul of a New Machine, The Wealth of Nations by Adam Smith, transcontinental railway, W. E. B. Du Bois, Whole Earth Catalog, zero-sum game

He redefined time as “duration,” observing, “Real duration is that duration which gnaws on things, and leaves on them the mark of its tooth … We do not think real time. But we live it, because life transcends intellect.” Such conceptions seemed to set him against the quantitative imperatives of industrial capitalism—the “standard time” introduced by the railroads, the “scientific management” promoted by Frederick Winslow Taylor. Indeed, Bergson’s very definition of “the comic” in his book on laughter was the “idea of regulating life as a matter of business routine … something mechanical encrusted upon the living.” He was, in effect, the anti-Taylor. Bergson’s notion of duration fed into a sense of experience as flow, which in turn informed his fluid vision of creative evolution—a process not governed by mechanical determinism (as Darwin’s popularizers had claimed), but animated from within by an élan vital.

…

speculative capitalism, see capitalism; stock market Spencer, Archibald spirit, as term Spiritualism Spivak, Gayatri sports; speculation as starvation statistics; God found in; Keynes on; probability theory and; public policy and, see technocratic rationality; see also quantitative thinking Steffens, Lincoln Stein, Gertrude Sterne, Laurence Stevenson, Robert Louis Stewart, Dugald Stimson, Henry stock market; animal spirits in; attempts to quantify; bonds and; confidence and; condemnation of; credit and; gambling and; manipulation of; regulation of; tickers for; see also boom and bust cycles; capitalism Stone, I. F. Strachey, James Strachey, Lytton Strategic Defense Initiative strategic essentialism Strong, George Templeton Stubbs, John “Superman Comes to the Supermarket” (Mailer) surveillance state Swift, Jonathan Talbott, Strobe “Ta-Ra-Ra Boom-De-Ay” Tarbell, Ida Taylor, Frederick Winslow Taylor, John Taylor, Telford Tchaikovsky, Pyotr Ilyich technocratic rationality; as countercultural; countercultural rejection of; ecological animism as antidote to; in economics; Kinsey’s studies as; liberals and; objectivity and; reason vs.; technology vs.; war justified by; see also quantitative thinking techno-futurism Tempest, The (Shakespeare) Temple, Shirley Tess of the D’Urbervilles (Hardy) theater Theory of Moral Sentiments (Smith) Thomas, Keith Thompson, Anita Thomson, William Thought-Force in Business and Everyday Life (Atkinson) Thoughts Are Things (Mulford) Thurmond, W.

Blood in the Machine: The Origins of the Rebellion Against Big Tech by Brian Merchant

"World Economic Forum" Davos, Ada Lovelace, algorithmic management, Amazon Mechanical Turk, Any sufficiently advanced technology is indistinguishable from magic, autonomous vehicles, basic income, Bernie Sanders, Big Tech, big-box store, Black Lives Matter, Cambridge Analytica, Charles Babbage, ChatGPT, collective bargaining, colonial rule, commoditize, company town, computer age, computer vision, coronavirus, cotton gin, COVID-19, cryptocurrency, DALL-E, decarbonisation, deskilling, digital rights, Donald Trump, Edward Jenner, Elon Musk, Erik Brynjolfsson, factory automation, flying shuttle, Frederick Winslow Taylor, fulfillment center, full employment, future of work, George Floyd, gig economy, gigafactory, hiring and firing, hockey-stick growth, independent contractor, industrial robot, information asymmetry, Internet Archive, invisible hand, Isaac Newton, James Hargreaves, James Watt: steam engine, Jeff Bezos, Jessica Bruder, job automation, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, Kevin Roose, Kickstarter, Lyft, Mark Zuckerberg, Marshall McLuhan, means of production, military-industrial complex, move fast and break things, Naomi Klein, New Journalism, On the Economy of Machinery and Manufactures, OpenAI, precariat, profit motive, ride hailing / ride sharing, Sam Bankman-Fried, scientific management, Second Machine Age, self-driving car, sharing economy, Silicon Valley, sovereign wealth fund, spinning jenny, Steve Jobs, Steve Wozniak, super pumped, TaskRabbit, tech billionaire, tech bro, tech worker, techlash, technological determinism, Ted Kaczynski, The Future of Employment, The Wealth of Nations by Adam Smith, Thomas Malthus, Travis Kalanick, Uber and Lyft, uber lyft, union organizing, universal basic income, W. E. B. Du Bois, warehouse automation, warehouse robotics, working poor, workplace surveillance

Factories have been the dominant means of producing goods and organizing work ever since, and their owners have spent the last two centuries trying to make them as efficient as possible. By the twentieth century, those owners believed they had it down to a science. “In the early 1900s, business efficiency strategists like Frederick Winslow Taylor and Frank and Lillian Gilbreth used film and photography to study human movement to measure and reduce the time it took to do tasks,” notes the architectural historian Saima Akhtar. “The Gilbreths attached small bulbs to workers’ fingertips and used slow-motion photographs to capture streaks of light that would help engineer a shorter, faster way to move from point A to B.

…

Like Jeff Bezos A line can be drawn back from Jeff Bezos and Amazon, whose warehouses are laboratories for advancing new technologies to discipline workers for maximum productivity; through the big auto manufacturers’ automated car plants of the 1960s, which demanded workers become freshly subservient to heavy machinery; to the scientific management theories of Frederick Winslow Taylor in the 1910s, when he timed workers with a stopwatch to ensure they were meeting productivity standards; to the textile factories of the Industrial Revolution in the 1800s, and to Arkwright, where the model saw its most successful case study. 11. compared to the previous engine The Newcomen was the previously dominant steam engine, but was too inefficient to be widely affordable. 12.

Private Government: How Employers Rule Our Lives (And Why We Don't Talk About It) by Elizabeth S. Anderson

Affordable Care Act / Obamacare, barriers to entry, call centre, collective bargaining, corporate governance, correlation does not imply causation, declining real wages, deskilling, feminist movement, Frederick Winslow Taylor, full employment, independent contractor, invisible hand, Jeremy Corbyn, manufacturing employment, means of production, Panopticon Jeremy Bentham, principal–agent problem, profit motive, Ronald Coase, scientific management, shareholder value, Socratic dialogue, spinning jenny, The Nature of the Firm, The Wealth of Nations by Adam Smith, trickle-down economics, Tyler Cowen

Of course, to the extent that the patriarchal family was itself a little firm, or to the extent that the operation was just a sweatshop in what was also a place of residence, there was government even in the tenements. For the required contrast, we have to imagine that piecework, perhaps contrary to fact, wasn’t like this. This makes the thought experiment no longer so “natural.” 4. Frederick Winslow Taylor, The Principles of Scientific Management (New York and London: Harper & Brothers, 1911). 5. R. H. Coase, “The Nature of the Firm,” Economica 4 (1937): 386–405. 6. Granted, this worry may not be limited to the firm. A monopsonist might threaten to refuse to do business with an independent artisan, unless he votes for his candidate.

Free to Focus: A Total Productivity System to Achieve More by Doing Less by Michael Hyatt

Atul Gawande, Cal Newport, Checklist Manifesto, death from overwork, Donald Trump, Elon Musk, Frederick Winslow Taylor, informal economy, invention of the telegraph, Jeff Bezos, job automation, karōshi / gwarosa / guolaosi, knowledge economy, knowledge worker, lock screen, microdosing, Parkinson's law, remote work: asynchronous communication, remote working, side hustle, solopreneur, Steve Jobs, zero-sum game

This is usually based on the assumption that working faster is inherently better. This easily gets us into trouble, though, because I think people try to work faster just so they can cram even more things into their already-packed day. Productivity as a concept emerged from the work of efficiency experts such as Frederick Winslow Taylor in the late nineteenth and early twentieth centuries. Applying an engineering background to factory workers, Taylor identified ways to boost efficiency—normally by reducing, even eliminating, workers’ autonomy. “The system must come first,” he said, and it would have to be “enforced” by management.1 Taylor instructed managers to dictate workers’ methods and routines down to the tiniest details, eliminating any waste or drag.

Clean Agile: Back to Basics by Robert C. Martin

Alan Turing: On Computable Numbers, with an Application to the Entscheidungsproblem, Boeing 737 MAX, c2.com, cognitive load, continuous integration, DevOps, disinformation, double entry bookkeeping, en.wikipedia.org, failed state, Frederick Winslow Taylor, index card, iterative process, Kanban, Kubernetes, loose coupling, microservices, remote working, revision control, scientific management, Turing machine

Scientific Management is probably as old as the pyramids, Stonehenge, or any of the other great works of ancient times, because it is impossible to believe that such works could have been created without it. Again, the idea of repeating a successful process is just too intuitive, and human, to be considered some kind of a revolution. Scientific Management got its name from the works of Frederick Winslow Taylor in the 1880s. Taylor formalized and commercialized the approach and made his fortune as a management consultant. The technique was wildly successful and led to massive increases in efficiency and productivity during the decades that followed. And so it was that in 1970 the software world was at the crossroads of these two opposing techniques.

Paper Machines: About Cards & Catalogs, 1548-1929 by Markus Krajewski, Peter Krapp

Apollo 11, business process, Charles Babbage, continuation of politics by other means, double entry bookkeeping, Frederick Winslow Taylor, Gödel, Escher, Bach, index card, Index librorum prohibitorum, information retrieval, invention of movable type, invention of the printing press, Jacques de Vaucanson, Johann Wolfgang von Goethe, Joseph-Marie Jacquard, knowledge worker, means of production, new economy, paper trading, Turing machine, work culture

In the German Reich, this is reflected in the test for index cards as a catalog technology when, in 1914, they replace the bound catalog of the Royal Library in Berlin to collect and order everything by objective keywords.1 Even before the war, Ostwald’s energetic economy2 connects with the adoption after 1913 of scientific management as pioneered by Frederick Winslow Taylor, particularly by his German translator Rudolf Roesler.3 Roesler emphasizes that both proposals “are applicable with the same right and with the same success to all areas of human activity.”4 The central point of their interaction and mutual reinforcement lies in the search for efficiency, for increased achievement.

The Self-Made Billionaire Effect: How Extreme Producers Create Massive Value by John Sviokla, Mitch Cohen

Bear Stearns, Blue Ocean Strategy, business cycle, Cass Sunstein, Colonization of Mars, corporate raider, Daniel Kahneman / Amos Tversky, driverless car, eat what you kill, Elon Musk, Frederick Winslow Taylor, game design, global supply chain, James Dyson, Jeff Bezos, John Harrison: Longitude, Jony Ive, loss aversion, Mark Zuckerberg, market design, megaproject, old-boy network, paper trading, RAND corporation, randomized controlled trial, Richard Thaler, risk tolerance, scientific management, self-driving car, Sheryl Sandberg, Silicon Valley, smart meter, Steve Ballmer, Steve Jobs, Steve Wozniak, tech billionaire, Tony Hsieh, Toyota Production System, Virgin Galactic, young professional

Armed with a chronometer, sea captains could now navigate with more accuracy, avoid dangerous routes, and effectively decrease the length of their journeys. Harrison’s invention changed the business of seafaring—and set the British on a path to extreme value creation in trade. Fast-forward nearly two hundred years and Frederick Winslow Taylor, the father of scientific management, was using time and motion studies to develop ideas to help businesses improve their productivity. Time measurement also made possible the digital computer, which samples itself billions of times a second and records its data through binary impulses—on or off—within a defined window of time.

Work in the Future The Automation Revolution-Palgrave MacMillan (2019) by Robert Skidelsky Nan Craig

3D printing, Airbnb, algorithmic trading, AlphaGo, Alvin Toffler, Amazon Web Services, anti-work, antiwork, artificial general intelligence, asset light, autonomous vehicles, basic income, behavioural economics, business cycle, cloud computing, collective bargaining, Computing Machinery and Intelligence, correlation does not imply causation, creative destruction, data is the new oil, data science, David Graeber, David Ricardo: comparative advantage, deep learning, DeepMind, deindustrialization, Demis Hassabis, deskilling, disintermediation, do what you love, Donald Trump, driverless car, Erik Brynjolfsson, fake news, feminist movement, Ford Model T, Frederick Winslow Taylor, future of work, Future Shock, general purpose technology, gig economy, global supply chain, income inequality, independent contractor, informal economy, Internet of things, Jarndyce and Jarndyce, Jarndyce and Jarndyce, job automation, job polarisation, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, John von Neumann, Joseph Schumpeter, knowledge economy, Loebner Prize, low skilled workers, Lyft, Mark Zuckerberg, means of production, moral panic, Network effects, new economy, Nick Bostrom, off grid, pattern recognition, post-work, Ronald Coase, scientific management, Second Machine Age, self-driving car, sharing economy, SoftBank, Steve Jobs, strong AI, tacit knowledge, technological determinism, technoutopianism, TED Talk, The Chicago School, The Future of Employment, the market place, The Nature of the Firm, The Wealth of Nations by Adam Smith, Thorstein Veblen, Turing test, Uber for X, uber lyft, universal basic income, wealth creators, working poor

Donkin system did, however, offer an alternative to what had hitherto been viewed by slave-owners as unchallengeable custom and practice. With slavery abolished, the stage had been set for a line of organisational thinkers and managers. To single out a single individual is arguably subjective because this thinking, like the technology in which it is immersed, has a traceable progression of notable contributions. When Frederick Winslow Taylor outlined his ideas on piece-work based on time and motion studies of production workers, he relied on the recent invention of a stopwatch that could measure elapsed time for more than one minute. Without this invention, without his acquisition of such a watch in Switzerland, industry may have waited longer for his “time and motion” studies involving the systematic breaking down of work in to its constituent parts, a practice he called scientific management.

Four Thousand Weeks: Time Management for Mortals by Oliver Burkeman

airport security, Albert Einstein, Cal Newport, coronavirus, COVID-19, digital nomad, Douglas Hofstadter, fake news, Frederick Winslow Taylor, George Floyd, gig economy, Gödel, Escher, Bach, heat death of the universe, Inbox Zero, income inequality, invention of the steam engine, John Maynard Keynes: Economic Possibilities for our Grandchildren, Kanban, Lewis Mumford, lockdown, Mark Zuckerberg, Menlo Park, New Journalism, Parkinson's law, profit motive, scientific management, Sheryl Sandberg, side hustle, side project, Silicon Valley, Steve Jobs

The historian Clive Foss has described the nightmare that transpired when the leadership of the Soviet Union, gripped by the desire to transform the nation into one blazingly efficient machine, set out to reengineer time itself. The Soviets had long been inspired by the work of the efficiency expert Frederick Winslow Taylor, whose philosophy of “scientific management” had aimed to squeeze the maximum possible output from American factory workers. But now Josef Stalin’s chief economist, Yuri Larin, concocted what seems in hindsight like a ludicrously ambitious plan to keep Soviet factories running every day of the year, with no breaks.

McMindfulness: How Mindfulness Became the New Capitalist Spirituality by Ronald Purser

"World Economic Forum" Davos, Abraham Maslow, Affordable Care Act / Obamacare, Bernie Sanders, biodiversity loss, British Empire, capitalist realism, commoditize, corporate governance, corporate social responsibility, digital capitalism, Donald Trump, Edward Snowden, fake news, Frederick Winslow Taylor, friendly fire, Goldman Sachs: Vampire Squid, housing crisis, Howard Zinn, impulse control, job satisfaction, liberation theology, Lyft, Marc Benioff, mass incarceration, meta-analysis, military-industrial complex, moral panic, Nelson Mandela, neoliberal agenda, Nicholas Carr, obamacare, placebo effect, precariat, prosperity theology / prosperity gospel / gospel of success, publication bias, Ralph Waldo Emerson, randomized controlled trial, Ronald Reagan, Salesforce, science of happiness, scientific management, shareholder value, Sheryl Sandberg, Silicon Valley, Slavoj Žižek, source of truth, stealth mode startup, TED Talk, The Spirit Level, Tony Hsieh, too big to fail, Torches of Freedom, trickle-down economics, uber lyft, work culture

Another Corporate Fad Although corporate mindfulness courses are marketed as radically new, they share many of the goals of earlier management science fads. These programs can be viewed as an evolutionary adaptation of a corporate mythology that began in the early twentieth century with Frederick Winslow Taylor, whose “scientific” principles of management were literally touted as a “mental revolution.”18 Taylor’s industrial engineering method stripped workers of their monopoly on the knowledge of production by standardizing and fractionating tasks, thereby maximizing worker efficiency while reducing autonomy and potential subversion.

The Man Who Knew Infinity: A Life of the Genius Ramanujan by Robert Kanigel

Albert Michelson, Arthur Eddington, Augustin-Louis Cauchy, British Empire, computer age, Copley Medal, creative destruction, Fellow of the Royal Society, Filipino sailors, Frederick Winslow Taylor, Gregor Mendel, Isaac Newton, Mahatma Gandhi, New Journalism, Norbert Wiener, Paul Erdős, the market place, upwardly mobile

Master and Fellows of Trinity College, Cambridge A photo taken in 1941, snapped by someone from The Picture Post, as Hardy watched a rugby game between Cambridge and Oxford. He was 64 years old—and after a seemingly endless youth, looked it. Master and Fellows of Trinity College, Cambridge Photo by Aaron Levin ROBERT KANIGEL, winner of the Grady-Stack Award for science writing, is also author of The One Best Way: Frederick Winslow Taylor and the Enigma of Efficiency, Apprentice to Genius: The Making of a Scientific Dynasty, and High Season: How One French Riviera Town Has Seduced Travelers for Two Thousand Years. THE MAN WHO KNEW INFINITY was one of five finalists for the 1991 Los Angeles Times Book Award in the Science category.

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He is a professor of science writing at MIT, where he directs the Graduate Program in Science Writing. He has also taught at the University of Baltimore’s Yale Gordon College of Liberal Arts and at Johns Hopkins University. He lives in Cambridge, Massachusetts. Also by Robert Kanigel APPRENTICE TO GENIUS: The Making of a Scientific Dynasty THE ONE BEST WAY: Frederick Winslow Taylor and the Enigma of Efficiency HIGH SEASON: How One French Riviera Town Has Seduced Travelers for Two Thousand Years We hope you enjoyed reading this Washington Square Press eBook. * * * Join our mailing list and get updates on new releases, deals, bonus content and other great books from Washington Square Press and Simon & Schuster.

The Global Auction: The Broken Promises of Education, Jobs, and Incomes by Phillip Brown, Hugh Lauder, David Ashton

active measures, affirmative action, An Inconvenient Truth, barriers to entry, Branko Milanovic, BRICs, business process, business process outsourcing, call centre, classic study, collective bargaining, corporate governance, creative destruction, credit crunch, David Ricardo: comparative advantage, deindustrialization, deskilling, disruptive innovation, Dutch auction, Ford Model T, Frederick Winslow Taylor, full employment, future of work, glass ceiling, global supply chain, Great Leap Forward, immigration reform, income inequality, industrial cluster, industrial robot, intangible asset, job automation, Jon Ronson, Joseph Schumpeter, knowledge economy, knowledge worker, low skilled workers, manufacturing employment, market bubble, market design, meritocracy, neoliberal agenda, new economy, Paul Samuelson, pensions crisis, post-industrial society, profit maximization, purchasing power parity, QWERTY keyboard, race to the bottom, Richard Florida, Ronald Reagan, shared worldview, shareholder value, Silicon Valley, sovereign wealth fund, stem cell, tacit knowledge, tech worker, The Bell Curve by Richard Herrnstein and Charles Murray, The Wealth of Nations by Adam Smith, Thomas L Friedman, trade liberalization, transaction costs, trickle-down economics, vertical integration, winner-take-all economy, working poor, zero-sum game

Taylor, Principles of Scientific Management (New York: Harper and Brothers, 1911), chap. 2, p. 6. http://www.archive.org/details/ principlesofscie00taylrich. Peter Drucker argues, “Few figures in intellectual history have had greater impact than Taylor. And few have been so willfully misunderstood and so assiduously misquoted.” Drucker, Post-Capitalist Society, 31. See Robert Kanigel, The One Best Way: Frederick Winslow Taylor and the Enigma of Efficiency (London: Abacus 1997), 9. Frederick W. Taylor quoted in Robert Kanigel, The One Best Way, 473. Frederick W. Taylor, The Principles of Scientific Management, chap. 2, p. 4. http:// www.archive.org/details/principlesofscie00taylrich Ibid., 2. http://www.archive.org/details/principlesofscie00taylrich See Kanigel, The One Best Way, 460.

Tomorrow's Capitalist: My Search for the Soul of Business by Alan Murray

"Friedman doctrine" OR "shareholder theory", "World Economic Forum" Davos, activist fund / activist shareholder / activist investor, Airbnb, Alan Greenspan, Alvin Toffler, Berlin Wall, Bernie Sanders, Big Tech, Black Lives Matter, blockchain, Boris Johnson, call centre, carbon footprint, commoditize, coronavirus, corporate governance, corporate raider, corporate social responsibility, COVID-19, creative destruction, Credit Default Swap, decarbonisation, digital divide, disinformation, disruptive innovation, do well by doing good, don't be evil, Donald Trump, Ferguson, Missouri, financial innovation, Francis Fukuyama: the end of history, Frederick Winslow Taylor, future of work, gentrification, George Floyd, global pandemic, Greta Thunberg, gun show loophole, impact investing, income inequality, intangible asset, invisible hand, Jeff Bezos, job automation, knowledge worker, lockdown, London Whale, low interest rates, Marc Benioff, Mark Zuckerberg, market fundamentalism, means of production, minimum wage unemployment, natural language processing, new economy, old-boy network, price mechanism, profit maximization, remote working, risk-adjusted returns, Ronald Reagan, Salesforce, scientific management, shareholder value, side hustle, Silicon Valley, social distancing, Social Responsibility of Business Is to Increase Its Profits, The Future of Employment, the payments system, The Wealth of Nations by Adam Smith, Tim Cook: Apple, Washington Consensus, women in the workforce, work culture , working poor, zero-sum game

As a result, what they expect from work is far more than a paycheck. My daughters fit the type. They look to their jobs to give their life meaning, to give them a purpose—an aspiration that I suspect never occurred to my father. Some of this is inherent in the changing nature of business itself. It was Frederick Winslow Taylor who laid the groundwork for the twentieth-century view of “scientific management.” Work could be broken into individual components, he argued, and workers could be given a task to complete. Strategy was conceived at the top of the organization, and orders cascaded down the hierarchy. As my Fortune colleague Geoffrey Colvin put it, scientific management was all about making humans act more like machines.

Ellul, Jacques-The Technological Society-Vintage Books (1964) by Unknown

Bretton Woods, conceptual framework, do-ocracy, double entry bookkeeping, flying shuttle, Frederick Winslow Taylor, full employment, James Hargreaves, James Watt: steam engine, John Maynard Keynes: technological unemployment, Lewis Mumford, liberal capitalism, Mars Society, means of production, Norbert Wiener, price mechanism, profit motive, rising living standards, road to serfdom, spinning jenny, technological determinism, Thorstein Veblen, urban planning, Vilfredo Pareto

It has become, for life or death, the universal lan­ guage which compensates for all the deficiencies and separations it The Technological Society ( 13 3 has itsel{ produced. This is the major reason for the great impetus of technique toward the universal. The Autonomy of Technique. The primary aspect of autonomy is perfectly expressed by Frederick Winslow Taylor, a leading tech­ nician. He takes, as his point of departure, the view that the in­ dustrial plant is a whole in itself, a 'closed organism,” an end in itself. Ciedion adds: “What is fabricated in this plant and what is the goal of its labor— these are questions outside its design.” The complete separation of the goal from the mechanism, the limita­ tion of the problem to the means, and the refusal to interfere in any way with efficiency; all this is clearly expressed b y Taylor and lies at the basis of technical autonomy.

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Machines were invented and assembled, buildings were put up around them, and men were put inside. For fifty years the procedure was completely haphazard. Then it was noted that the worker’s productivity could be markedly increased by imposing certain rules on him. The result was the sys­ tem associated with the names of the Americans Frederick Winslow Taylor and Henry Ford. As Georges Friedmann has shown, they took nothing into consideration beyond the necessities of produc­ tion and the maximum utilization of the machine; they completely ignored the serfdom these factors entail— with their production lines, their infinite subdivision of tasks, and so on.

The Enlightened Capitalists by James O'Toole

"Friedman doctrine" OR "shareholder theory", "World Economic Forum" Davos, Abraham Maslow, activist fund / activist shareholder / activist investor, anti-communist, Ayatollah Khomeini, benefit corporation, Bernie Madoff, Bletchley Park, book value, British Empire, business cycle, business logic, business process, California gold rush, carbon footprint, City Beautiful movement, collective bargaining, company town, compensation consultant, Cornelius Vanderbilt, corporate governance, corporate social responsibility, Credit Default Swap, crowdsourcing, cryptocurrency, desegregation, do well by doing good, Donald Trump, double entry bookkeeping, end world poverty, equal pay for equal work, Frederick Winslow Taylor, full employment, garden city movement, germ theory of disease, glass ceiling, God and Mammon, greed is good, high-speed rail, hiring and firing, income inequality, indoor plumbing, inventory management, invisible hand, James Hargreaves, job satisfaction, joint-stock company, Kickstarter, knowledge worker, Lao Tzu, Larry Ellison, longitudinal study, Louis Pasteur, Lyft, Marc Benioff, means of production, Menlo Park, North Sea oil, passive investing, Ponzi scheme, profit maximization, profit motive, Ralph Waldo Emerson, rolodex, Ronald Reagan, Salesforce, scientific management, shareholder value, Silicon Valley, Social Responsibility of Business Is to Increase Its Profits, Socratic dialogue, sovereign wealth fund, spinning jenny, Steve Jobs, Steve Wozniak, stock buybacks, stocks for the long run, stocks for the long term, The Fortune at the Bottom of the Pyramid, The Wealth of Nations by Adam Smith, Tim Cook: Apple, traveling salesman, Uber and Lyft, uber lyft, union organizing, Vanguard fund, white flight, women in the workforce, young professional

He made certain his workers lived in comfortable homes in a spotlessly clean community with free schools and hospitals, yet acted the miser when it came to paying their wages. While Milton personally enjoyed fine wines and brandy on his travels, he fired employees caught drinking in his company town. The Hershey factory was clean, warm in winter, and well-ventilated in summer, yet its workers toiled under Frederick Winslow Taylor’s “scientific management” system, which reduced their tasks to dulling, inhumane assembly-line routines that called to mind the soul-destroying work satirized in Charlie Chaplin’s classic film Modern Times. Although Hershey lavished imported luxuries on Kitty, he harshly reprimanded employees who “wasted” electricity by turning on extra lights needed to do their tasks.9 Job security was the unquestioned norm in the chocolate factory, where most employees assumed they had lifetime employment; nonetheless, Hershey had a reputation for the occasional arbitrary firing.

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Lincoln Electric has successfully answered that charge to the satisfaction of government regulators by portraying the role of the advisory board as a formal structure to facilitate employee-management communication and coordination. But the unionists’ strongest criticisms are directed at Lincoln’s piecework method of compensation. That system has been the bane of unions since the “scientific management” era of the late nineteenth century, when infamous industrial engineer Frederick Winslow Taylor attempted to break down manufacturing tasks into discrete and measurable physical actions, calculate how many such actions workers could do in a given time period, and then establish a pay rate to reward workers for the number of actions they complete. Unions long have argued that such a system—the system Milton Hershey used in his chocolate factory—is simply a method designed to wring the last bit of productivity out of workers.

The Internet Is Not the Answer by Andrew Keen

"World Economic Forum" Davos, 3D printing, A Declaration of the Independence of Cyberspace, Airbnb, AltaVista, Andrew Keen, AOL-Time Warner, augmented reality, Bay Area Rapid Transit, Berlin Wall, Big Tech, bitcoin, Black Swan, Bob Geldof, Boston Dynamics, Burning Man, Cass Sunstein, Charles Babbage, citizen journalism, Clayton Christensen, clean water, cloud computing, collective bargaining, Colonization of Mars, computer age, connected car, creative destruction, cuban missile crisis, data science, David Brooks, decentralized internet, DeepMind, digital capitalism, disintermediation, disruptive innovation, Donald Davies, Downton Abbey, Dr. Strangelove, driverless car, Edward Snowden, Elon Musk, Erik Brynjolfsson, fail fast, Fall of the Berlin Wall, Filter Bubble, Francis Fukuyama: the end of history, Frank Gehry, Frederick Winslow Taylor, frictionless, fulfillment center, full employment, future of work, gentrification, gig economy, global village, Google bus, Google Glasses, Hacker Ethic, happiness index / gross national happiness, holacracy, income inequality, index card, informal economy, information trail, Innovator's Dilemma, Internet of things, Isaac Newton, Jaron Lanier, Jeff Bezos, job automation, John Perry Barlow, Joi Ito, Joseph Schumpeter, Julian Assange, Kevin Kelly, Kevin Roose, Kickstarter, Kiva Systems, Kodak vs Instagram, Lean Startup, libertarian paternalism, lifelogging, Lyft, Marc Andreessen, Mark Zuckerberg, Marshall McLuhan, Martin Wolf, Mary Meeker, Metcalfe’s law, military-industrial complex, move fast and break things, Nate Silver, Neil Armstrong, Nelson Mandela, Network effects, new economy, Nicholas Carr, nonsequential writing, Norbert Wiener, Norman Mailer, Occupy movement, packet switching, PageRank, Panopticon Jeremy Bentham, Patri Friedman, Paul Graham, peer-to-peer, peer-to-peer rental, Peter Thiel, plutocrats, Potemkin village, power law, precariat, pre–internet, printed gun, Project Xanadu, RAND corporation, Ray Kurzweil, reality distortion field, ride hailing / ride sharing, Robert Metcalfe, Robert Solow, San Francisco homelessness, scientific management, Second Machine Age, self-driving car, sharing economy, Sheryl Sandberg, Silicon Valley, Silicon Valley billionaire, Silicon Valley ideology, Skype, smart cities, Snapchat, social web, South of Market, San Francisco, Steve Jobs, Steve Wozniak, Steven Levy, Stewart Brand, subscription business, TaskRabbit, tech bro, tech worker, TechCrunch disrupt, Ted Nelson, telemarketer, The future is already here, The Future of Employment, the long tail, the medium is the message, the new new thing, Thomas L Friedman, Travis Kalanick, Twitter Arab Spring, Tyler Cowen, Tyler Cowen: Great Stagnation, Uber for X, uber lyft, urban planning, Vannevar Bush, warehouse robotics, Whole Earth Catalog, WikiLeaks, winner-take-all economy, work culture , working poor, Y Combinator

Simon Head, a senior fellow at the Institute for Public Knowledge at New York University, argues that this makes Amazon, with Walmart, the “most egregiously ruthless corporation in America.” This shop-floor surveillance, Head says, is an “extreme variant” of nineteenth- and twentieth-century Taylorism—the scientific management system invented by Frederick Winslow Taylor, which Aldous Huxley savagely parodied as “Fordism” in Brave New World.49 Yet even without these monitoring technologies, work in the Amazon fulfillment centers is notoriously unpleasant. Nonunionized Amazon workers in Pennsylvania, for example, have been subjected to such high warehouse temperatures that the company has ambulances permanently parked outside the facility ready to speed overheated workers to the emergency ward.50 In its Kentucky delivery center, Amazon’s hyperefficient work culture has created what one former manager described as the “huge problems” of permanently injured workers.51 In Germany, Amazon’s second-largest market, 1,300 workers organized a series of strikes in 2013 over pay and working conditions as well as to protest a security firm hired to police the company’s distribution centers.52 In Britain, a 2013 BBC undercover investigation into an Amazon warehouse revealed disturbingly harsh working conditions that one stress expert warned could lead to “mental and physical illness” for workers.53 But I don’t suppose the libertarian venture capitalists care much about the many casualties of this war of the one percent—such as Pam Wetherington, a middle-aged woman at Amazon’s Kentucky operation who suffered stress fractures in both feet through walking for miles on the warehouse’s concrete floor, yet received no compensation from Bezos’s company when she could no longer work.54 Or Jennifer Owen, a ten-year veteran employee at the Kentucky warehouse who was summarily fired after returning to work from an Amazon-approved medical leave after a car accident.55 While Amazon is a nightmare for nonunionized workers like Wetherington and Owen, it has been a financial dream for investors like Tom Perkins’s KPCB, whose original $6 million investment would, by 2014, be worth around $20 billion.

The Great Fragmentation: And Why the Future of All Business Is Small by Steve Sammartino

3D printing, additive manufacturing, Airbnb, augmented reality, barriers to entry, behavioural economics, Bill Gates: Altair 8800, bitcoin, BRICs, Buckminster Fuller, citizen journalism, collaborative consumption, cryptocurrency, data science, David Heinemeier Hansson, deep learning, disruptive innovation, driverless car, Dunbar number, Elon Musk, fiat currency, Frederick Winslow Taylor, game design, gamification, Google X / Alphabet X, haute couture, helicopter parent, hype cycle, illegal immigration, index fund, Jeff Bezos, jimmy wales, Kickstarter, knowledge economy, Law of Accelerating Returns, lifelogging, market design, Mary Meeker, Metcalfe's law, Minecraft, minimum viable product, Network effects, new economy, peer-to-peer, planned obsolescence, post scarcity, prediction markets, pre–internet, profit motive, race to the bottom, random walk, Ray Kurzweil, recommendation engine, remote working, RFID, Rubik’s Cube, scientific management, self-driving car, sharing economy, side project, Silicon Valley, Silicon Valley startup, skunkworks, Skype, social graph, social web, software is eating the world, Steve Jobs, subscription business, survivorship bias, The Home Computer Revolution, the long tail, too big to fail, US Airways Flight 1549, vertical integration, web application, zero-sum game

What it means for business Business can’t simply try to implement industrial-era strategies in emerging markets. The technology revolution means that many industrial-era ideas and markets will be leap-frogged by developing economies. Notes 1 http://60secondmarketer.com/blog/2011/10/18/more-mobile-phones-than-toothbrushes and also www.chartsbin.com/view/1881 2 Frederick Winslow Taylor, The Principles of Scientific Management: http://books.google.com.au/books?id=HoJMAAAAYAAJ&pg=PA3&redir_esc=y CHAPTER 3 The social reality: beyond the surface of social media Social media is only a small part of the change we’re living through; it’s a surface indicator or a symptom of the times.

Busy by Tony Crabbe

airport security, Bluma Zeigarnik, British Empire, business process, classic study, cognitive dissonance, Daniel Kahneman / Amos Tversky, death from overwork, fear of failure, Frederick Winslow Taylor, gamification, haute cuisine, informal economy, inventory management, Isaac Newton, job satisfaction, karōshi / gwarosa / guolaosi, knowledge worker, Lao Tzu, Larry Ellison, loss aversion, low cost airline, machine readable, Marc Benioff, meta-analysis, Milgram experiment, Paradox of Choice, placebo effect, Richard Feynman, Rubik’s Cube, Salesforce, Saturday Night Live, science of happiness, scientific management, Shai Danziger, Stuart Kauffman, TED Talk, the long tail, Thorstein Veblen, Tim Cook: Apple

The “More” Game In the Industrial Age, the primary goal was production: given a set level of quality, the more you could produce, the better. As time passed and production processes improved, managers started to realize the thing that was slowing output the most was the human factor. They needed their people to work harder and more efficiently. Enter Frederick Winslow Taylor and his approach called scientific management. Taylor analyzed employee activity with time and motion studies to find out where efficiencies could be made. Ever since then, the core focus of most management teams has been to get their people to produce more. In a curious parallel to the Industrial Age, a recent study has looked at what is holding back the effectiveness of computer systems today.

The True and Only Heaven: Progress and Its Critics by Christopher Lasch

affirmative action, agricultural Revolution, Alvin Toffler, Ayatollah Khomeini, bank run, British Empire, Charles Lindbergh, collective bargaining, colonial exploitation, company town, complexity theory, delayed gratification, desegregation, disinformation, equal pay for equal work, Frederick Winslow Taylor, full employment, Future Shock, gentrification, George Santayana, ghettoisation, Gunnar Myrdal, Herbert Marcuse, informal economy, invisible hand, job satisfaction, Joseph Schumpeter, land reform, Lewis Mumford, liberal capitalism, liberation theology, mass immigration, means of production, military-industrial complex, Norman Mailer, Panopticon Jeremy Bentham, planned obsolescence, post-industrial society, Post-Keynesian economics, profit motive, Ralph Waldo Emerson, Ronald Reagan, Rosa Parks, school vouchers, scientific management, scientific worldview, sexual politics, the market place, the scientific method, The Wealth of Nations by Adam Smith, Thorstein Veblen, urban renewal, Vilfredo Pareto, wage slave, War on Poverty, work culture , young professional

The struggle for "workers' control" continued, but it was now carried on within the narrow limits imposed by a more and more elaborate division of labor. Skilled workers attempted with little success to enforce union work rules, to retain control over apprenticeship, and to prevent their displacement by unskilled operatives. They read Frederick Winslow Taylor and knew that Taylor and his followers would not rest "until almost all the machines in the shop," as Taylor explained, were run by men "of smaller calibre and attainments" than the old craftsmen—men "therefore cheaper than those required under the old system." But the influx of unskilled workers diverted attention from the defense of craftsmanship to the seemingly more urgent need for more inclusive forms of unionization.

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Although he deplored violence, he agreed with the syndicalists that workers could be trained for "self-government" only in the school of class "warfare." Their "independence ... would not amount to much," he thought, if it was "handed down to them by the state or by employers' associations." Like Cole, Croly believed that Frederick Winslow Taylor's scientific management might precipitate a struggle for workers' control of production. The unions could not be expected to welcome appeals for greater efficiency as long as the "elimination of waste" served merely to speed up ____________________ * In all likelihood, Croly took this idea directly from Cole's World of Labour.

Street Smart: The Rise of Cities and the Fall of Cars by Samuel I. Schwartz

2013 Report for America's Infrastructure - American Society of Civil Engineers - 19 March 2013, active transport: walking or cycling, Affordable Care Act / Obamacare, American Society of Civil Engineers: Report Card, autonomous vehicles, bike sharing, car-free, City Beautiful movement, collaborative consumption, congestion charging, congestion pricing, crowdsourcing, desegregation, Donald Shoup, driverless car, Enrique Peñalosa, Ford Model T, Ford paid five dollars a day, Frederick Winslow Taylor, high-speed rail, if you build it, they will come, Induced demand, intermodal, invention of the wheel, lake wobegon effect, Lewis Mumford, Loma Prieta earthquake, longitudinal study, Lyft, Masdar, megacity, meta-analysis, moral hazard, Nate Silver, oil shock, parking minimums, Productivity paradox, Ralph Nader, rent control, ride hailing / ride sharing, Rosa Parks, scientific management, self-driving car, skinny streets, smart cities, smart grid, smart transportation, TED Talk, the built environment, the map is not the territory, transportation-network company, Uber and Lyft, Uber for X, uber lyft, Unsafe at Any Speed, urban decay, urban planning, urban renewal, walkable city, Wall-E, white flight, white picket fence, Works Progress Administration, Yogi Berra, Zipcar

There’s a lot of empirical research on walking, and not just the way in which the thighbone is connected to the knee bone, a subject that was on my mind a lot after I had arthroscopic knee surgery in the summer of 2014. People have been measuring, analyzing, and modeling the way people walk ever since the original gurus of scientific management, Frederick Winslow Taylor and the husband-and-wife team of Frank and Lillian Gilbreth,k performed the first time-motion studies to see how best to organize assembly-line work at the end of the nineteenth century. Decades later, William H. Whyte—“Holly” to everyone who knew him—graduated from reporting on business organizations for Fortune and writing business bestsellers like The Organization Man (this million seller from 1956 is where the term groupthink was coined) to discover his true calling: describing the way people behaved and moved in public places.

Two Nations, Indivisible: A History of Inequality in America: A History of Inequality in America by Jamie Bronstein

Affordable Care Act / Obamacare, back-to-the-land, barriers to entry, basic income, Bernie Sanders, big-box store, Black Lives Matter, blue-collar work, Branko Milanovic, British Empire, Capital in the Twenty-First Century by Thomas Piketty, clean water, cognitive dissonance, collateralized debt obligation, collective bargaining, Community Supported Agriculture, corporate personhood, crony capitalism, deindustrialization, desegregation, Donald Trump, ending welfare as we know it, Frederick Winslow Taylor, full employment, Gini coefficient, Glass-Steagall Act, income inequality, interchangeable parts, invisible hand, job automation, John Maynard Keynes: technological unemployment, labor-force participation, land reform, land tenure, longitudinal study, low skilled workers, low-wage service sector, mandatory minimum, mass incarceration, minimum wage unemployment, moral hazard, moral panic, mortgage debt, New Urbanism, non-tariff barriers, obamacare, occupational segregation, Occupy movement, oil shock, plutocrats, price discrimination, race to the bottom, rent control, road to serfdom, Ronald Reagan, Sam Peltzman, scientific management, Scientific racism, Simon Kuznets, single-payer health, Strategic Defense Initiative, strikebreaker, the long tail, too big to fail, trade route, transcontinental railway, Triangle Shirtwaist Factory, trickle-down economics, universal basic income, Upton Sinclair, upwardly mobile, urban renewal, vertical integration, W. E. B. Du Bois, wage slave, War on Poverty, women in the workforce, working poor, Works Progress Administration

Workers encountered dangerous and unfenced machinery; even when safety measures were available, employers could claim that installing them was too expensive. Employers claimed that workplace injuries were due to worker negligence or failure to master the English language. Workers labored long hours, in uncomfortable postures, without sufficient meal breaks or bathroom breaks. Mechanical engineer Frederick Winslow Taylor’s innovation of “scientific management” introduced time–motion studies intended to find the “one best way” of performing every factory task; Taylorism made production efficient but deprived the worker of all autonomy of movement on pain of fines or dismissal.35 And most depressingly, the cost of adapting physically to the workplace was shifted onto the worker; there was no regulation to compel most workplaces to restrict work hours, provide rest and meal breaks, or install safety devices.36 By 1920, more than 5 million Americans belonged to labor unions, as contrasted with fewer than 500,000 only 20 years previously.37 Even during this moment of relative labor unrest, however, the workforce remained divided between men and women, between native-born and immigrant workers, and between the white workers and the black workers who were often used to break strikes.38 The American Federation of Labor emerged as the major overarching entity organizing male skilled workers.

The Upside of Irrationality: The Unexpected Benefits of Defying Logic at Work and at Home by Dan Ariely

Alvin Roth, An Inconvenient Truth, assortative mating, Bear Stearns, behavioural economics, Burning Man, business process, cognitive dissonance, Cornelius Vanderbilt, corporate governance, Daniel Kahneman / Amos Tversky, Demis Hassabis, end world poverty, endowment effect, Exxon Valdez, first-price auction, Ford Model T, Frederick Winslow Taylor, George Akerlof, happiness index / gross national happiness, hedonic treadmill, IKEA effect, Jean Tirole, job satisfaction, knowledge economy, knowledge worker, loss aversion, name-letter effect, Peter Singer: altruism, placebo effect, Richard Thaler, Saturday Night Live, search costs, second-price auction, Skinner box, software as a service, subprime mortgage crisis, sunk-cost fallacy, The Wealth of Nations by Adam Smith, ultimatum game, Upton Sinclair, young professional

There are in a pound upwards of four thousand pins of a middling size. Those ten persons, therefore, could make among them upwards of forty-eight thousand pins in a day.1 When we take tasks and break them down into smaller parts, we create local efficiencies; each person can become better and better at the small thing he does. (Henry Ford and Frederick Winslow Taylor extended the division-of-labor concept to the assembly line, finding that this approach reduced errors, increased productivity, and made it possible to produce cars and other goods en masse.) But we often don’t realize that the division of labor can also exact a human cost. As early as 1844, Karl Marx—the German philosopher, political economist, sociologist, revolutionary, and father of communism—pointed to the importance of what he called “the alienation of labor.”

How to Fix Copyright by William Patry

A Declaration of the Independence of Cyberspace, barriers to entry, big-box store, borderless world, bread and circuses, business cycle, business intelligence, citizen journalism, cloud computing, commoditize, content marketing, creative destruction, crowdsourcing, death of newspapers, digital divide, en.wikipedia.org, facts on the ground, Frederick Winslow Taylor, George Akerlof, Glass-Steagall Act, Gordon Gekko, haute cuisine, informal economy, invisible hand, John Perry Barlow, Joseph Schumpeter, Kickstarter, knowledge economy, lone genius, means of production, moral panic, new economy, road to serfdom, Ronald Coase, Ronald Reagan, search costs, semantic web, shareholder value, Silicon Valley, The Chicago School, The Wealth of Nations by Adam Smith, trade route, transaction costs, trickle-down economics, Twitter Arab Spring, Tyler Cowen, vertical integration, winner-take-all economy, zero-sum game

Smith’s faith in the division of labor providing wealth to all classes was naïve. He assumed that if large jobs were broken down into small jobs, workers would become experts in their own area, and would be more productive. Being more productive, they would be paid more. That isn’t what happened, at least at the industrial level, thanks to the efforts of Frederick Winslow Taylor, who took Smith’s theory but used it to deprive workers of knowledge of anything but the small task in front of them, tasks which were made repeatable and monotonous, thereby diminishing their skills. In addition, Taylor’s methods of using stop watches and other forms of quantification led to laborers producing more in less time for less pay.

Lying for Money: How Fraud Makes the World Go Round by Daniel Davies

Alan Greenspan, bank run, banking crisis, Bernie Madoff, bitcoin, Black Swan, Bretton Woods, business cycle, business process, collapse of Lehman Brothers, compound rate of return, cryptocurrency, fake it until you make it, financial deregulation, fixed income, Frederick Winslow Taylor, Gordon Gekko, high net worth, illegal immigration, index arbitrage, junk bonds, Michael Milken, multilevel marketing, Nick Leeson, offshore financial centre, Peter Thiel, Ponzi scheme, price mechanism, principal–agent problem, railway mania, Ronald Coase, Ronald Reagan, Savings and loan crisis, scientific management, short selling, social web, South Sea Bubble, tacit knowledge, tail risk, The Great Moderation, the payments system, The Wealth of Nations by Adam Smith, time value of money, vertical integration, web of trust

If you can’t measure something, you can’t manage it is something of a caricature* of modern management science, but it expresses a deep truth; management is an information-processing job, and the development of large corporations has been made possible by the parallel development of reporting structures, quality and output measures and other tools for getting that information from the machines into the offices. Modern management science could fairly be said to have started with The Principles of Scientific Management by Frederick Winslow Taylor in 1911, which first advocated the ‘time and motion study’ and the scientific analysis of business processes, starting with a famous study of how many rest breaks a man should take while shoveling iron ore onto a truck. And it could almost as fairly be said that a very great proportion of management theory since Taylor has been made up of calls to measure different things, in order to correct for the biases introduced by the previous round of changes.

Bricks & Mortals: Ten Great Buildings and the People They Made by Tom Wilkinson

Berlin Wall, British Empire, cuban missile crisis, Donald Trump, double helix, experimental subject, false memory syndrome, financial independence, Ford Model T, Ford paid five dollars a day, Frederick Winslow Taylor, gentrification, Google Glasses, housing crisis, Kitchen Debate, Lewis Mumford, Mahatma Gandhi, mass incarceration, megacity, neoliberal agenda, New Urbanism, nudge theory, Panopticon Jeremy Bentham, scientific management, starchitect, traveling salesman, trickle-down economics, Upton Sinclair, urban planning, vertical integration

It is terrifying to me.’6 Complex actions were photographically dissected in Frank and Lillian Gilbreth’s ‘motion studies’: in long exposures small lights were attached to subjects’ hands in order to record actions, with the subjects themselves reduced to faceless blurs These ‘terrifying’ innovations were part of a new approach to work that developed around the turn of the twentieth century, pioneered by Ford, Frederick Winslow Taylor, whose systematic analysis and reorganisation of labour processes became known as Taylorism, and husband and wife team Frank and Lillian Gilbreth, inventors of the motion study. Ford claimed never to have read the work of Taylor (credibly enough – he wasn’t keen on books), but although there were differences in their approaches they shared the view that production could be optimised by dissecting the work process.

A History of the World in Seven Cheap Things: A Guide to Capitalism, Nature, and the Future of the Planet by Raj Patel, Jason W. Moore

"World Economic Forum" Davos, agricultural Revolution, Anthropocene, Bartolomé de las Casas, biodiversity loss, British Empire, business cycle, call centre, Capital in the Twenty-First Century by Thomas Piketty, carbon credits, carbon footprint, classic study, clean water, collateralized debt obligation, colonial exploitation, colonial rule, company town, complexity theory, creative destruction, credit crunch, Donald Trump, double entry bookkeeping, energy transition, European colonialism, feminist movement, financial engineering, Food sovereignty, Ford Model T, Frederick Winslow Taylor, full employment, future of work, Glass-Steagall Act, global supply chain, Haber-Bosch Process, interchangeable parts, Intergovernmental Panel on Climate Change (IPCC), Joseph Schumpeter, land reform, Lewis Mumford, liberal capitalism, low interest rates, means of production, Medieval Warm Period, megacity, Mercator projection, meta-analysis, microcredit, Naomi Klein, Nixon shock, Occupy movement, peak oil, precariat, scientific management, Scientific racism, seminal paper, sexual politics, sharing economy, source of truth, South Sea Bubble, spinning jenny, strikebreaker, surplus humans, The Theory of the Leisure Class by Thorstein Veblen, too big to fail, trade route, transatlantic slave trade, union organizing, Upton Sinclair, wages for housework, World Values Survey, Yom Kippur War

The Soviet model was trapped by the same relations of work and nature. The logic of twentieth-century state communism was stuck in a sixteenth-century ecology.61 In fact, the Soviets were rather keen on taking all manner of ideas from their capitalist foes, including those of the American time-and-motion expert Frederick Winslow Taylor, which were embraced—and contested—in Soviet industry. Lenin, who had earlier denounced “man’s enslavement by the machine” under Taylorism, insisted in April 1918 that “we must definitely speak of the introduction of the Taylor System. . . . Without this, it will be impossible to raise productivity, and without that we will not usher in socialism.”62 In agriculture too, industrialization was enthusiastically embraced.

The Story of Work: A New History of Humankind by Jan Lucassen

3D printing, 8-hour work day, affirmative action, agricultural Revolution, Albert Einstein, anti-work, antiwork, Asian financial crisis, banking crisis, basic income, Berlin Wall, Black Lives Matter, blue-collar work, bread and circuses, Bretton Woods, Capital in the Twenty-First Century by Thomas Piketty, Charles Babbage, collective bargaining, Columbian Exchange, commoditize, computer age, coronavirus, COVID-19, demographic transition, deskilling, discovery of the americas, domestication of the camel, Easter island, European colonialism, factory automation, Fall of the Berlin Wall, fixed income, Ford Model T, founder crops, Frederick Winslow Taylor, full employment, future of work, Great Leap Forward, hiring and firing, income inequality, income per capita, informal economy, invisible hand, James Watt: steam engine, joint-stock company, knowledge economy, labour mobility, land tenure, long peace, mass immigration, means of production, megastructure, minimum wage unemployment, money: store of value / unit of account / medium of exchange, new economy, New Urbanism, out of africa, pension reform, phenotype, post-work, precariat, price stability, public intellectual, reshoring, scientific management, Scramble for Africa, Second Machine Age, stakhanovite, tacit knowledge, Thales of Miletus, The Wealth of Nations by Adam Smith, Thorstein Veblen, trade route, transatlantic slave trade, two and twenty, universal basic income, W. E. B. Du Bois, women in the workforce, working poor

Not only the tools and their motive power but also the worker himself became the object of serious study, especially in the US.121 One of the first to undertake such a study was the Englishman Charles Babbage (the ‘father’ of the computer), but the most famous was undoubtedly the next generation’s Frederick Winslow Taylor, an American who systematically studied the time required for industrial activities, culminating in ‘scientific management’, ergonomics and ‘human factors’ techniques, and with respect to the economy, ‘labour economics’, ‘labour (industrial) relations’ or ‘manpower economics’. Kindred spirits, as well as Taylor, apparently devoid of any modesty, called such an approach ‘The One Best Way’.122 But not everyone was so sure about it.

…

Aspects of the Economic History of Babylonia in the First Millennium BC: Economic Geography, Economic Mentalities, Agriculture, the Use of Money and the Problem of Economic Growth (Münster: Ugarit Verlag, 2010). Kaare, Bwire & James Woodburn. ‘The Hadza of Tanzania’, in Richard B. Lee & Richard Daly (eds), The Cambridge Encyclopedia of Hunters and Gatherers (Cambridge: CUP, 2004), pp. 200–4. Kanigel, Robert. The One Best Way: Frederick Winslow Taylor and the Enigma of Efficiency (Cambridge, MA: MIT, 2005). Kaplan, Hillard S. et al. ‘The Evolution of Diet, Brain and Life History among Primates and Humans’, in Wil Roebroeks (ed.), Guts and Brains: An Integrative Approach to the Hominin Record (Leiden: Leiden UP, 2007), pp. 47–90. Kaplan, Steven L. & Cynthia Koepp (eds).

Cataloging the World: Paul Otlet and the Birth of the Information Age by Alex Wright

1960s counterculture, Ada Lovelace, barriers to entry, British Empire, business climate, business intelligence, Cape to Cairo, card file, centralized clearinghouse, Charles Babbage, Computer Lib, corporate governance, crowdsourcing, Danny Hillis, Deng Xiaoping, don't be evil, Douglas Engelbart, Douglas Engelbart, Electric Kool-Aid Acid Test, European colonialism, folksonomy, Frederick Winslow Taylor, Great Leap Forward, hive mind, Howard Rheingold, index card, information retrieval, invention of movable type, invention of the printing press, Jane Jacobs, John Markoff, Kevin Kelly, knowledge worker, Law of Accelerating Returns, Lewis Mumford, linked data, Livingstone, I presume, lone genius, machine readable, Menlo Park, military-industrial complex, Mother of all demos, Norman Mailer, out of africa, packet switching, pneumatic tube, profit motive, RAND corporation, Ray Kurzweil, scientific management, Scramble for Africa, self-driving car, semantic web, Silicon Valley, speech recognition, Steve Jobs, Stewart Brand, systems thinking, Ted Nelson, The Death and Life of Great American Cities, the scientific method, Thomas L Friedman, urban planning, Vannevar Bush, W. E. B. Du Bois, Whole Earth Catalog

The invention of electricity and the internal combustion engine accelerated the production and transportation of goods, while new communications technologies like the telegraph and the radio started to lay the foundations for a nascent global communications network. 34 T he L ibraries o f B abel These developments in turn created the conditions for new patterns of knowledge production to emerge. As industrialization took hold across England and eventually the rest of Europe, so too did a new organizational ethos. The principles of scientific management, as it was called, most famously articulated by the American mechanical engineer Frederick Winslow Taylor, began to shape the work practices of many growing industrial companies. Giving eloquent voice to the new industrial ethos, Taylor described how professional managers must learn to take a wholesystems view of their organizations, instituting tightly controlled processes to maximize productivity.

The Digital Divide: Arguments for and Against Facebook, Google, Texting, and the Age of Social Netwo Rking by Mark Bauerlein

Alvin Toffler, Amazon Mechanical Turk, Andrew Keen, business cycle, centre right, citizen journalism, collaborative editing, computer age, computer vision, corporate governance, crowdsourcing, David Brooks, digital divide, disintermediation, folksonomy, Frederick Winslow Taylor, Future Shock, Hacker News, Herbert Marcuse, Howard Rheingold, invention of movable type, invention of the steam engine, invention of the telephone, Jaron Lanier, Jeff Bezos, jimmy wales, Kevin Kelly, knowledge worker, late fees, Lewis Mumford, Mark Zuckerberg, Marshall McLuhan, means of production, meta-analysis, moral panic, Network effects, new economy, Nicholas Carr, PageRank, PalmPilot, peer-to-peer, pets.com, radical decentralization, Results Only Work Environment, Saturday Night Live, scientific management, search engine result page, semantic web, Silicon Valley, slashdot, social graph, social web, software as a service, speech recognition, Steve Jobs, Stewart Brand, technology bubble, Ted Nelson, the long tail, the strength of weak ties, The Wisdom of Crowds, Thorstein Veblen, web application, Yochai Benkler

Never has a communications system played so many roles in our lives—or exerted such broad influence over our thoughts—as the Internet does today. Yet, for all that’s been written about the Net, there’s been little consideration of how, exactly, it’s reprogramming us. The Net’s intellectual ethic remains obscure. About the same time that Nietzsche started using his typewriter, an earnest young man named Frederick Winslow Taylor carried a stopwatch into the Midvale Steel plant in Philadelphia and began a historic series of experiments aimed at improving the efficiency of the plant’s machinists. With the approval of Midvale’s owners, he recruited a group of factory hands, set them to work on various metalworking machines, and recorded and timed their every movement as well as the operations of the machines.

Better, Stronger, Faster: The Myth of American Decline . . . And the Rise of a New Economy by Daniel Gross

"World Economic Forum" Davos, 2013 Report for America's Infrastructure - American Society of Civil Engineers - 19 March 2013, Affordable Care Act / Obamacare, Airbnb, Alan Greenspan, American Society of Civil Engineers: Report Card, asset-backed security, Bakken shale, banking crisis, Bear Stearns, BRICs, British Empire, business cycle, business process, business process outsourcing, call centre, carbon tax, Carmen Reinhart, clean water, collapse of Lehman Brothers, collateralized debt obligation, commoditize, congestion pricing, creative destruction, credit crunch, currency manipulation / currency intervention, demand response, Donald Trump, financial engineering, Frederick Winslow Taylor, high net worth, high-speed rail, housing crisis, hydraulic fracturing, If something cannot go on forever, it will stop - Herbert Stein's Law, illegal immigration, index fund, intangible asset, intermodal, inventory management, Kenneth Rogoff, labor-force participation, LNG terminal, low interest rates, low skilled workers, man camp, Mark Zuckerberg, Martin Wolf, Mary Meeker, Maui Hawaii, McMansion, money market fund, mortgage debt, Network effects, new economy, obamacare, oil shale / tar sands, oil shock, peak oil, plutocrats, price stability, quantitative easing, race to the bottom, reserve currency, reshoring, Richard Florida, rising living standards, risk tolerance, risk/return, scientific management, Silicon Valley, Silicon Valley startup, six sigma, Skype, sovereign wealth fund, Steve Jobs, superstar cities, the High Line, transit-oriented development, Wall-E, Yogi Berra, zero-sum game, Zipcar

And as declinists fingered their worry beads and warned of a permanent depression, the private sector was figuring how to do things better and faster, laying the groundwork for a stronger economy. The pursuit of efficiency has long been a hallmark of American economic success. Management consulting, it should be recalled, is an American invention and a field in which U.S. firms dominate. It started with Frederick Winslow Taylor, who may have been America’s first management consultant. Starting in the 1890s the inventor of “scientific management” walked around factories with a stopwatch, timing the activities of workers and suggesting ways they could speed up their processes. The efficiency revolution continued with Henry Ford, whose perfection of the assembly line at the vast River Rouge plant enabled him to transform the automobile from a custom-built toy for the 1 percent to a highly practical tool for the 99 percent.

The Atlantic and Its Enemies: A History of the Cold War by Norman Stone

affirmative action, Alvin Toffler, Arthur Marwick, Ayatollah Khomeini, bank run, banking crisis, Berlin Wall, Bernie Madoff, Big bang: deregulation of the City of London, Bonfire of the Vanities, Bretton Woods, British Empire, business cycle, central bank independence, Deng Xiaoping, desegregation, disinformation, Dissolution of the Soviet Union, European colonialism, facts on the ground, Fall of the Berlin Wall, financial deregulation, Francis Fukuyama: the end of history, Frederick Winslow Taylor, full employment, gentrification, Gunnar Myrdal, Henry Ford's grandson gave labor union leader Walter Reuther a tour of the company’s new, automated factory…, Herbert Marcuse, illegal immigration, income per capita, interchangeable parts, Jane Jacobs, Joseph Schumpeter, junk bonds, labour mobility, land reform, long peace, low interest rates, mass immigration, means of production, Michael Milken, Mikhail Gorbachev, military-industrial complex, Mitch Kapor, Money creation, new economy, Norman Mailer, North Sea oil, oil shock, Paul Samuelson, Phillips curve, Ponzi scheme, popular capitalism, price mechanism, price stability, RAND corporation, rent-seeking, Ronald Reagan, Savings and loan crisis, scientific management, Seymour Hersh, Silicon Valley, special drawing rights, Steve Jobs, Strategic Defense Initiative, strikebreaker, Suez crisis 1956, The Death and Life of Great American Cities, trade liberalization, trickle-down economics, V2 rocket, War on Poverty, Washington Consensus, Yom Kippur War, éminence grise

Real managers have better things to do, and asking them about theories of management is equivalent to asking a first-class golfer to lecture on ballistics. There was even around 1900 a group of men who wanted to make business academically respectable and Harvard acquired a business school that its founders expected to rival the law school. Frederick Winslow Taylor (1856-1915) invented the time-and-motion study, in which white-coated experts studied the performance of the workforce, and, with slide-rules, criticized. Early on, the application of these methods caused demoralization and in the Ford plant at Dearborn turnover of the workforce stood at 900 per cent a year.

…

Sweden: automobile industry and Finland health care and Kurdish nationalism Lutheran Church price and wage control sterilization of Lapps ‘Swedish model’ taxation trade with Germany trade unions Swindon Switzerland Sydney Syria: Egyptian-Syrian union Kurdish population Öcalan in Soviet aid Yom Kippur War (1973) Szamuely, Tibor Szasz, Thomas, The Myth of Mental Illness Szklarska Poręba Tadzhikistan Tadzhiks Taiwan: Chiang Kai-shek’s mausoleum economic power Kuomintang (Nationalist) government land reforms US relations with Talbott, Strobe Talebani, Celal Talleyrand, Charles Maurice de Tamerlane Tanzania Taraki, Nur Mohammed Targowice, Convention of (1792) Tarnovsky, A. A. Tashkent Tătărescu, Gheorghe Tatars Tatarstan Taut, Bruno Tawney, R. H. Taylor, A. J. English History 1914-1945 Taylor, Frederick Winslow Taylorism Taylor, Maxwell Tchaikovsky, Peter Ilich Teamsters (labour union) Tebbit, Norman, Baron Tefal (corporation) Teheran conference (1943) Teitelboim, Volodia TeleCommunications Inc. telephones television: in Britain cable television in Eastern Bloc in France in Germany manufacture of sets news reporting and politics Teller, Edward Timişoara Tennessee Valley Authority terrorism: Irish in Italy Kurdish Palestinian Rome and Vienna airport attacks (1985) in West Germany Tet offensive (1968) Texaco (oil company) Texas TGWU (British Transport and General Workers Union) Thatcher, Sir Denis Thatcher, Margaret, Baroness: animus against background and character on Berlin Wall at Bicentenary celebrations in Paris budget of 1981 andservice combating of inflation core beliefs education policies and EEC/EU elected Conservative leader (1975) Falklands War (1982) and fall of communism fall from power foreign policy general election victories; (1979); (1983) and German reunification and Gorbachev international reputation and miners and nuclear power oratory skills and Pinochet Poll Tax privatization policy relationship with Reagan social policies tax cuts and trade unions and universities Westland affair (1986) Thébaud, Franck Thébaud, Fritz Theodoracopulos, Taki Thieu, Nguyen Van Third Man, The (film) ‘third way’ Thirty Years War Tho, Le Duc Thompson, Robert Thrace Thyssen (corporation) Tiananmen Square massacre (1989) Tibet Tientsin Tigris river Tikhonov, Nikolay Tildy, Zoltán Times, The move to docklands strike Timişoara Tiso, Mgr Jozef Tito, Josip Broz Tobin, James Tocqueville, Alexis de Todd, Emmanuel Toffler, Alvin Tőkés, László Tokyo Tolbukhin, Fyodor Tomić, Radomiro Tonkin, Gulf of Tontons Macoutes Toussaint’Ouverture, François-Dominique Toyota (automobile manufacturer) Trabzon trade unions: Britain Chile China and communist takeover of eastern Europe cross-Atlantic co-operation Cuba Czechoslovakia France Holland Hungary Italy Poland post-war Germany and ‘Swedish model’ Turkey USA West Germany Transjordan Transylvania Trapeznikov, S.

The Startup Way: Making Entrepreneurship a Fundamental Discipline of Every Enterprise by Eric Ries

activist fund / activist shareholder / activist investor, Affordable Care Act / Obamacare, Airbnb, AOL-Time Warner, autonomous vehicles, barriers to entry, basic income, Ben Horowitz, billion-dollar mistake, Black-Scholes formula, Blitzscaling, call centre, centralized clearinghouse, Clayton Christensen, cognitive dissonance, connected car, corporate governance, DevOps, Elon Musk, en.wikipedia.org, fault tolerance, financial engineering, Frederick Winslow Taylor, global supply chain, Great Leap Forward, hockey-stick growth, index card, Jeff Bezos, Kickstarter, Lean Startup, loss aversion, machine readable, Marc Andreessen, Mark Zuckerberg, means of production, minimum viable product, moral hazard, move fast and break things, obamacare, PalmPilot, peer-to-peer, place-making, rent-seeking, Richard Florida, Sam Altman, Sand Hill Road, scientific management, secular stagnation, shareholder value, Sheryl Sandberg, Silicon Valley, Silicon Valley startup, six sigma, skunkworks, Steve Jobs, TechCrunch disrupt, the scientific method, time value of money, Toyota Production System, two-pizza team, Uber for X, universal basic income, web of trust, Y Combinator

Remember, if such people found a company in their home country, they will probably have easy access to the American market to sell products into. They will probably have easy access to American venture capital. We will be their customers. But the jobs will be created overseas.16 Labor Relations One of the most striking claims of Frederick Winslow Taylor’s The Principles of Scientific Management (1915) was that no workplace that had been organized under the principles of scientific management had ever had a strike, because when workers were treated “optimally” there was never any need for labor strife. With the benefit of hindsight, we now know this claim to be overblown: Many companies organized according to those principles have indeed endured strikes over the years.

Postcapitalism: A Guide to Our Future by Paul Mason

air traffic controllers' union, Alan Greenspan, Alfred Russel Wallace, bank run, banking crisis, banks create money, Basel III, basic income, Bernie Madoff, Bill Gates: Altair 8800, bitcoin, Bletchley Park, Branko Milanovic, Bretton Woods, BRICs, British Empire, business cycle, business process, butterfly effect, call centre, capital controls, carbon tax, Cesare Marchetti: Marchetti’s constant, Claude Shannon: information theory, collaborative economy, collective bargaining, commons-based peer production, Corn Laws, corporate social responsibility, creative destruction, credit crunch, currency manipulation / currency intervention, currency peg, David Graeber, deglobalization, deindustrialization, deskilling, discovery of the americas, disinformation, Downton Abbey, drone strike, en.wikipedia.org, energy security, eurozone crisis, factory automation, false flag, financial engineering, financial repression, Firefox, Fractional reserve banking, Frederick Winslow Taylor, fulfillment center, full employment, future of work, game design, Glass-Steagall Act, green new deal, guns versus butter model, Herbert Marcuse, income inequality, inflation targeting, informal economy, information asymmetry, intangible asset, Intergovernmental Panel on Climate Change (IPCC), Internet of things, job automation, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Perry Barlow, Joseph Schumpeter, Kenneth Arrow, Kevin Kelly, Kickstarter, knowledge economy, knowledge worker, late capitalism, low interest rates, low skilled workers, market clearing, means of production, Metcalfe's law, microservices, middle-income trap, Money creation, money: store of value / unit of account / medium of exchange, mortgage debt, Network effects, new economy, Nixon triggered the end of the Bretton Woods system, Norbert Wiener, Occupy movement, oil shale / tar sands, oil shock, Paul Samuelson, payday loans, Pearl River Delta, post-industrial society, power law, precariat, precautionary principle, price mechanism, profit motive, quantitative easing, race to the bottom, RAND corporation, rent-seeking, reserve currency, RFID, Richard Stallman, Robert Gordon, Robert Metcalfe, scientific management, secular stagnation, sharing economy, Stewart Brand, structural adjustment programs, supply-chain management, technological determinism, The Future of Employment, the scientific method, The Wealth of Nations by Adam Smith, Transnistria, Twitter Arab Spring, union organizing, universal basic income, urban decay, urban planning, vertical integration, Vilfredo Pareto, wages for housework, WikiLeaks, women in the workforce, Yochai Benkler

Having ‘met the machine and won’, the organized worker would, in the first half of the twentieth century, meet the scientific manager, the bureaucrat and – eventually – the guard at the concentration camp. 1898–1948: PICK UP A PIG AND WALK In 1898, in the freight yard of Bethlehem Steel in Pennsylvania, a manager called Frederick Winslow Taylor came up with a new solution to the century-old problem of skilled worker autonomy. ‘Pick up a pig and walk,’ Taylor told his labourers – a ‘pig’ being a lump of iron weighing 92lbs. By studying not just the time it took them to move the iron, but the detailed motion of their bodies, Taylor showed how industrial tasks could be made modular.

The Managed Heart: Commercialization of Human Feeling by Arlie Russell Hochschild

affirmative action, airline deregulation, Boeing 747, call centre, cognitive dissonance, deskilling, emotional labour, Frederick Winslow Taylor, job satisfaction, late capitalism, longitudinal study, new economy, planned obsolescence, post-industrial society, profit motive, randomized controlled trial, telemarketer

The Airline Deregulation Act, passed by Congress in October 1978, provided for abolition of the CAB by 1985, after the transfer of some of its functions to other agencies has been accomplished. In 1981 the CAB lost all authority to regulate the entry of air carriers into new domestic markets. 266 Notesfor Pages 119-156 3. Braverman (1974) argues that corporate management applied the principles of Frederick Winslow Taylor and systematically divided single complex tasks into many simple tasks so that a few parts of the former complex task are done by a few highly paid mental workers while the remaining simple parts of the task are done by cheap and interchangeable unskilled workers. To management, the advantage is that it is cheaper and there is more control over the work process from the top, less from the bottom.

Endure: Mind, Body, and the Curiously Elastic Limits of Human Performance by Alex Hutchinson

airport security, animal electricity, caloric restriction, caloric restriction, classic study, experimental subject, Fellow of the Royal Society, Frederick Winslow Taylor, glass ceiling, Iridium satellite, medical residency, megaproject, meta-analysis, placebo effect, randomized controlled trial, Sand Hill Road, Silicon Valley, Silicon Valley startup, Stanford marshmallow experiment, sugar pill, systems thinking, technoutopianism, Walter Mischel

They drew an explicit link between the biochemical “steady state” of athletes like DeMar, who could run at an impressive clip for extended periods of time without obvious signs of fatigue, and the capacity of well-trained workers to put in long hours under stressful conditions without a decline in performance. At the time, labor experts were debating two conflicting views of fatigue in the workplace. As MIT historian Robin Scheffler recounts, efficiency gurus like Frederick Winslow Taylor argued that the only true limits on the productive power of workers were inefficiency and lack of will—the toddlers-on-a-plane kind of endurance.32 Labor reformers, meanwhile, insisted that the human body, like an engine, could produce only a certain amount of work before requiring a break (like, say, a weekend).

Bean Counters: The Triumph of the Accountants and How They Broke Capitalism by Richard Brooks

"World Economic Forum" Davos, accounting loophole / creative accounting, Alan Greenspan, asset-backed security, banking crisis, Bear Stearns, Big bang: deregulation of the City of London, blockchain, BRICs, British Empire, business process, Charles Babbage, cloud computing, collapse of Lehman Brothers, collateralized debt obligation, corporate governance, corporate raider, credit crunch, Credit Default Swap, credit default swaps / collateralized debt obligations, David Strachan, Deng Xiaoping, Donald Trump, double entry bookkeeping, Double Irish / Dutch Sandwich, energy security, Etonian, eurozone crisis, financial deregulation, financial engineering, Ford Model T, forensic accounting, Frederick Winslow Taylor, G4S, Glass-Steagall Act, high-speed rail, information security, intangible asset, Internet of things, James Watt: steam engine, Jeremy Corbyn, joint-stock company, joint-stock limited liability company, Joseph Schumpeter, junk bonds, light touch regulation, Long Term Capital Management, low cost airline, new economy, Northern Rock, offshore financial centre, oil shale / tar sands, On the Economy of Machinery and Manufactures, Ponzi scheme, post-oil, principal–agent problem, profit motive, race to the bottom, railway mania, regulatory arbitrage, risk/return, Ronald Reagan, Savings and loan crisis, savings glut, scientific management, short selling, Silicon Valley, South Sea Bubble, statistical model, supply-chain management, The Chicago School, too big to fail, transaction costs, transfer pricing, Upton Sinclair, WikiLeaks

These sprawling concerns had to be managed by other people both for practical reasons and because the likes of Rockefeller, Carnegie and Ford were, said one business historian, ‘the conquerors of capitalism, not its administrators’. 4 Those who could tell the new managers of corporate America what made up their profits, and therefore how they could be increased, were useful people to know. The technicians who took the theories of cost accounting and scaled them up for the new age were led by a mechanical engineer from the steel heartland of Philadelphia called Frederick Winslow Taylor. He refashioned industrial methods using ‘scientific management’: detailed classifications of cost, time, materials and output. ‘Taylorism’ would be credited with innovations such as the production-line system, with each worker performing a small part repetitively. Its brutal efficiency was satirized by Charlie Chaplin in Modern Times, but it enabled Henry Ford’s workers to make a Model T in a couple of hours, compared to half a day beforehand.

A Pelican Introduction Economics: A User's Guide by Ha-Joon Chang

"there is no alternative" (TINA), Affordable Care Act / Obamacare, Alan Greenspan, Albert Einstein, antiwork, AOL-Time Warner, Asian financial crisis, asset-backed security, bank run, banking crisis, banks create money, Bear Stearns, Berlin Wall, bilateral investment treaty, borderless world, Bretton Woods, British Empire, call centre, capital controls, central bank independence, Charles Babbage, collateralized debt obligation, colonial rule, Corn Laws, corporate governance, corporate raider, creative destruction, Credit Default Swap, credit default swaps / collateralized debt obligations, David Ricardo: comparative advantage, deindustrialization, discovery of the americas, Eugene Fama: efficient market hypothesis, eurozone crisis, experimental economics, Fall of the Berlin Wall, falling living standards, financial deregulation, financial engineering, financial innovation, flying shuttle, Ford Model T, Francis Fukuyama: the end of history, Frederick Winslow Taylor, full employment, George Akerlof, Gini coefficient, Glass-Steagall Act, global value chain, Goldman Sachs: Vampire Squid, Gordon Gekko, Great Leap Forward, greed is good, Gunnar Myrdal, Haber-Bosch Process, happiness index / gross national happiness, high net worth, income inequality, income per capita, information asymmetry, intangible asset, interchangeable parts, interest rate swap, inventory management, invisible hand, Isaac Newton, James Watt: steam engine, Johann Wolfgang von Goethe, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, joint-stock company, joint-stock limited liability company, Joseph Schumpeter, knowledge economy, laissez-faire capitalism, land bank, land reform, liberation theology, manufacturing employment, Mark Zuckerberg, market clearing, market fundamentalism, Martin Wolf, means of production, Mexican peso crisis / tequila crisis, Neal Stephenson, Nelson Mandela, Northern Rock, obamacare, offshore financial centre, oil shock, open borders, Pareto efficiency, Paul Samuelson, post-industrial society, precariat, principal–agent problem, profit maximization, profit motive, proprietary trading, purchasing power parity, quantitative easing, road to serfdom, Robert Shiller, Ronald Coase, Ronald Reagan, savings glut, scientific management, Scramble for Africa, search costs, shareholder value, Silicon Valley, Simon Kuznets, sovereign wealth fund, spinning jenny, structural adjustment programs, The Great Moderation, The Market for Lemons, The Spirit Level, The Theory of the Leisure Class by Thorstein Veblen, The Wealth of Nations by Adam Smith, Thorstein Veblen, trade liberalization, transaction costs, transfer pricing, trickle-down economics, Vilfredo Pareto, Washington Consensus, working-age population, World Values Survey

These things are taken for granted by economists, but they are still something that not every producer gets right, especially in developing countries. The rise of Fordism, or the mass production system In addition to organizing the flow of work more efficiently, attempts have been made to make workers themselves more efficient. The most important in this regard was Taylorism, named after Frederick Winslow Taylor (1856–1915), the American engineer and later management guru. Taylor argued that the production process should be divided up into the simplest possible tasks and that workers should be taught the most effective ways to perform them, established through scientific analyses of the work process.

Licence to be Bad by Jonathan Aldred

"Friedman doctrine" OR "shareholder theory", Affordable Care Act / Obamacare, Alan Greenspan, Albert Einstein, availability heuristic, Ayatollah Khomeini, behavioural economics, Benoit Mandelbrot, Berlin Wall, Black Monday: stock market crash in 1987, Black Swan, Capital in the Twenty-First Century by Thomas Piketty, Carmen Reinhart, Cass Sunstein, Charles Babbage, clean water, cognitive dissonance, corporate governance, correlation does not imply causation, cuban missile crisis, Daniel Kahneman / Amos Tversky, Donald Trump, Douglas Engelbart, Douglas Engelbart, Dr. Strangelove, Edward Snowden, fake news, Fall of the Berlin Wall, falling living standards, feminist movement, framing effect, Frederick Winslow Taylor, From Mathematics to the Technologies of Life and Death, full employment, Gary Kildall, George Akerlof, glass ceiling, Glass-Steagall Act, Herman Kahn, Intergovernmental Panel on Climate Change (IPCC), invisible hand, Isaac Newton, Jeff Bezos, John Nash: game theory, John von Neumann, Linda problem, Long Term Capital Management, Louis Bachelier, mandelbrot fractal, meta-analysis, Mont Pelerin Society, mutually assured destruction, Myron Scholes, Nash equilibrium, Norbert Wiener, nudge unit, obamacare, offshore financial centre, Pareto efficiency, Paul Samuelson, plutocrats, positional goods, power law, precautionary principle, profit maximization, profit motive, race to the bottom, RAND corporation, rent-seeking, Richard Thaler, ride hailing / ride sharing, risk tolerance, road to serfdom, Robert Shiller, Robert Solow, Ronald Coase, Ronald Reagan, scientific management, Skinner box, Skype, Social Responsibility of Business Is to Increase Its Profits, spectrum auction, The Nature of the Firm, The Wealth of Nations by Adam Smith, Tragedy of the Commons, transaction costs, trickle-down economics, Vilfredo Pareto, wealth creators, zero-sum game

But it is hardly surprising that businesses cheat when a licence for bad behaviour is so easy to find: simply combine Becker’s inability to understand that crime is morally wrong with Friedman’s insistence that the only responsibility of business is to maximize profit. How many more business leaders, politicians and others in positions of power have excuses from economic imperialists being whispered in their ears? 7 Everyone Has a Price In 1911 Frederick Winslow Taylor, an aristocratic Philadelphian, published The Principles of Scientific Management. Later dubbed ‘the Isaac Newton of the science of work’ by 1970s management guru Peter Drucker, Taylor was arguably the world’s first management consultant. His book paved the way for what are now mainstream management techniques to improve worker efficiency.

How to Stop Worrying and Start Living by Dale Carnegie

Albert Einstein, British Empire, fear of failure, Frederick Winslow Taylor, Ida Tarbell, Mahatma Gandhi, scientific management

Schmidt was able to do this because he rested before he got tired. He worked approximately 26 minutes out of the hour and rested 34 minutes. He rested more than he worked, yet he did almost four times as much work as the others! Is this mere hearsay? No, you can read the record yourself in Principles of Scientific Management by Frederick Winslow Taylor. Let me repeat: do what the Army does, take frequent rests. Do what your heart does, rest before you get tired, and you will add one hour a day to your waking life. Part Seven Six Ways to Prevent Fatigue And Worry and Keep Your Energy and Spirits High What Makes You Tired and What You Can Do About It Here is an astounding and significant fact: Mental work alone can't make you tired.

Kingdom of Characters: The Language Revolution That Made China Modern by Jing Tsu

affirmative action, British Empire, computer age, Deng Xiaoping, Frederick Winslow Taylor, Great Leap Forward, information retrieval, invention of movable type, machine readable, machine translation, Menlo Park, natural language processing, Norbert Wiener, QWERTY keyboard, scientific management, Silicon Valley, smart cities, South China Sea, transcontinental railway

Amid the increasing intellectual clamor and branding campaigns, it grew difficult to tell whose system was better than the others. The scheme that ultimately prevailed was the Four-Corner Index Method, invented by Wang Yunwu. Wang was also the powerful editor in chief at the Commercial Press, a business-savvy executive with a nose for profit. He ran the press’s printing floor on the principles of Frederick Winslow Taylor’s scientific management and knew how to maximize an opportunity as well as how to squeeze maximum labor from someone’s working hours. Wang Yunwu used shape identification to determine a numbering system, which he made his first and last selling point. He partly revived the telegraphic coding method from the nineteenth century—with one crucial difference.

You've Been Played: How Corporations, Governments, and Schools Use Games to Control Us All by Adrian Hon

"hyperreality Baudrillard"~20 OR "Baudrillard hyperreality", 4chan, Adam Curtis, Adrian Hon, Airbnb, Amazon Mechanical Turk, Amazon Web Services, Astronomia nova, augmented reality, barriers to entry, Bellingcat, Big Tech, bitcoin, bread and circuses, British Empire, buy and hold, call centre, computer vision, conceptual framework, contact tracing, coronavirus, corporate governance, COVID-19, crowdsourcing, cryptocurrency, David Graeber, David Sedaris, deep learning, delayed gratification, democratizing finance, deplatforming, disinformation, disintermediation, Dogecoin, electronic logging device, Elon Musk, en.wikipedia.org, Ethereum, fake news, fiat currency, Filter Bubble, Frederick Winslow Taylor, fulfillment center, Galaxy Zoo, game design, gamification, George Floyd, gig economy, GitHub removed activity streaks, Google Glasses, Hacker News, Hans Moravec, Ian Bogost, independent contractor, index fund, informal economy, Jeff Bezos, job automation, jobs below the API, Johannes Kepler, Kevin Kelly, Kevin Roose, Kickstarter, Kiva Systems, knowledge worker, Lewis Mumford, lifelogging, linked data, lockdown, longitudinal study, loss aversion, LuLaRoe, Lyft, Marshall McLuhan, megaproject, meme stock, meta-analysis, Minecraft, moral panic, multilevel marketing, non-fungible token, Ocado, Oculus Rift, One Laptop per Child (OLPC), orbital mechanics / astrodynamics, Parler "social media", passive income, payment for order flow, prisoner's dilemma, QAnon, QR code, quantitative trading / quantitative finance, r/findbostonbombers, replication crisis, ride hailing / ride sharing, Robinhood: mobile stock trading app, Ronald Coase, Rubik’s Cube, Salesforce, Satoshi Nakamoto, scientific management, shareholder value, sharing economy, short selling, short squeeze, Silicon Valley, SimCity, Skinner box, spinning jenny, Stanford marshmallow experiment, Steve Jobs, Stewart Brand, TED Talk, The Nature of the Firm, the scientific method, TikTok, Tragedy of the Commons, transaction costs, Twitter Arab Spring, Tyler Cowen, Uber and Lyft, uber lyft, urban planning, warehouse robotics, Whole Earth Catalog, why are manhole covers round?, workplace surveillance

Only that which could be seen could be punished, and many of its judgements such as “irregular gestures” and “negligence” were often surely subjective. No doubt that was seen as a virtue amongst many of those doing the judging, but it’s very different from gamification, where judgements are mechanical and replicable, if still not wholly objective. To bridge the gap between Foucault and Uber, we need to go back to Frederick Winslow Taylor, the godfather of “scientific management.” In 1881, Taylor sought to pierce the mystery of why some factory workers were faster than others by timing their every motion and measuring their exact output.34 Armed with this knowledge, he would devise the “one best way” to accomplish their task, then extrapolate the maximum theoretical output per worker.

Rust: The Longest War by Jonathan Waldman

2013 Report for America's Infrastructure - American Society of Civil Engineers - 19 March 2013, Anton Chekhov, computer age, David Brooks, digital map, Exxon Valdez, Frederick Winslow Taylor, Golden Gate Park, index card, Isaac Newton, Mason jar, military-industrial complex, pez dispenser, Ralph Nader, RAND corporation, Ronald Reagan, Works Progress Administration, Y2K

In it, he called his brother “a better workman, a better observer and a more resourceful experimentalist than I.” In 1901, at age thirty, Brearley was hired at Kayser, Ellison & Co. as a chemist to work on high-speed tool steels, which had been discovered three years earlier by a consultant for Bethlehem Steel named Frederick Winslow Taylor. Sidetracked from production problems, Taylor had begun looking at steels used to plane and bore ship plates and cannons. Ideal forging temperatures were still measured by color, and he found that steel, heated to just below dull cherry, came out strong, but the same steel, heated above that point, became weak.

The Evolution of Everything: How New Ideas Emerge by Matt Ridley

"World Economic Forum" Davos, adjacent possible, affirmative action, Affordable Care Act / Obamacare, Albert Einstein, Alfred Russel Wallace, AltaVista, altcoin, An Inconvenient Truth, anthropic principle, anti-communist, bank run, banking crisis, barriers to entry, bitcoin, blockchain, Boeing 747, Boris Johnson, British Empire, Broken windows theory, carbon tax, Columbian Exchange, computer age, Corn Laws, cosmological constant, cotton gin, creative destruction, Credit Default Swap, crony capitalism, crowdsourcing, cryptocurrency, David Ricardo: comparative advantage, demographic transition, Deng Xiaoping, discovery of DNA, Donald Davies, double helix, Downton Abbey, driverless car, Eben Moglen, Edward Glaeser, Edward Lorenz: Chaos theory, Edward Snowden, endogenous growth, epigenetics, Ethereum, ethereum blockchain, facts on the ground, fail fast, falling living standards, Ferguson, Missouri, financial deregulation, financial innovation, flying shuttle, Frederick Winslow Taylor, Geoffrey West, Santa Fe Institute, George Gilder, George Santayana, Glass-Steagall Act, Great Leap Forward, Greenspan put, Gregor Mendel, Gunnar Myrdal, Henri Poincaré, Higgs boson, hydraulic fracturing, imperial preference, income per capita, indoor plumbing, information security, interchangeable parts, Intergovernmental Panel on Climate Change (IPCC), invisible hand, Isaac Newton, Jane Jacobs, Japanese asset price bubble, Jeff Bezos, joint-stock company, Joseph Schumpeter, Kenneth Arrow, Kevin Kelly, Khan Academy, knowledge economy, land reform, Lao Tzu, long peace, low interest rates, Lyft, M-Pesa, Mahatma Gandhi, Mark Zuckerberg, means of production, meta-analysis, military-industrial complex, mobile money, Money creation, money: store of value / unit of account / medium of exchange, Mont Pelerin Society, moral hazard, Necker cube, obamacare, out of africa, packet switching, peer-to-peer, phenotype, Pierre-Simon Laplace, precautionary principle, price mechanism, profit motive, RAND corporation, random walk, Ray Kurzweil, rent-seeking, reserve currency, Richard Feynman, rising living standards, road to serfdom, Robert Solow, Ronald Coase, Ronald Reagan, Satoshi Nakamoto, scientific management, Second Machine Age, sharing economy, smart contracts, South Sea Bubble, Steve Jobs, Steven Pinker, Stuart Kauffman, tacit knowledge, TED Talk, The Wealth of Nations by Adam Smith, Thorstein Veblen, transaction costs, twin studies, uber lyft, women in the workforce

Even Lenin and Stalin now admired the big American corporations, with their scientific management, planned workforce accommodation and giant capital requirements. ‘We must organize in Russia the study and teaching of the Taylor system and systematically try it out and adapt it to our purposes,’ wrote Lenin of the great apostle of scientific management, Frederick Winslow Taylor. The libertarian editor of the Nation, Ed Godkin, lamented in 1900: ‘Only a remnant, old men for the most part, still uphold the liberal doctrine, and when they are gone, it will have no champions.’ The very word ‘liberal’ changed its meaning, especially in the United States. ‘As a supreme, if unintended, compliment, the enemies of the system of private enterprise have thought it wise to appropriate the label,’ said Joseph Schumpeter.

Miracle Cure by William Rosen

Affordable Care Act / Obamacare, availability heuristic, biofilm, cognitive bias, cognitive dissonance, conceptual framework, Copley Medal, creative destruction, demographic transition, discovery of penicillin, do well by doing good, Edward Jenner, Ernest Rutherford, experimental subject, Fellow of the Royal Society, Frances Oldham Kelsey, Frederick Winslow Taylor, friendly fire, functional fixedness, germ theory of disease, global supply chain, Haber-Bosch Process, Ignaz Semmelweis: hand washing, Isaac Newton, James Watt: steam engine, Johannes Kepler, John Snow's cholera map, Joseph Schumpeter, Louis Pasteur, medical malpractice, meta-analysis, microbiome, New Journalism, obamacare, out of africa, pattern recognition, Pepto Bismol, public intellectual, randomized controlled trial, selection bias, stem cell, the long tail, transcontinental railway, working poor

During the Second World War, when the company was furiously producing plasma for American troops overseas, he famously observed that he “didn’t think it was the right thing for anybody to make any profit on blood which has been donated.” It has been easy for Lilly’s biographers to emphasize his wide though wonky interests. An early enthusiast for the time-motion studies of Frederick Winslow Taylor, Lilly was also, in no particular order, an amateur archaeologist with a special interest in the Native American cultures of his much-loved home state of Indiana; a sophisticated art collector, largely of Chinese paintings and pottery; a compulsive writer of childish rhymes; a devotee of uplifting self-improvement manuals and the music of Stephen Foster; and, for decades, the patron of choice for leaders of now-forgotten academic fads.* He was also, during his lifetime, one of the half dozen most generous American philanthropists.

The Mark Inside: A Perfect Swindle, a Cunning Revenge, and a Small History of the Big Con by Amy Reading

Cornelius Vanderbilt, Frederick Winslow Taylor, glass ceiling, joint-stock company, new economy, scientific management, shareholder value, transcontinental railway, upwardly mobile, vertical integration, zero-sum game

Small, traditional family firms had merged and grown into large, articulated corporations that were distinguished by two deceptively simple innovations: they were made up of many different operating units, and they were managed by a hierarchy of salaried executives. What resulted was managerial capitalism, which prized efficiency above all else. Frederick Winslow Taylor pioneered the study and merciless exploitation of time as a managerial tool in his book The Principles of Scientific Management. By measuring the time it took to perform a given manufacturing task, a manager would set a standard for production that would then determine workers’ rates of pay, thus vastly increasing the output of each employee.

Nomad Citizenship: Free-Market Communism and the Slow-Motion General Strike by Eugene W. Holland

business cycle, capital controls, cognitive dissonance, Colonization of Mars, commons-based peer production, complexity theory, continuation of politics by other means, deskilling, Eben Moglen, Firefox, Frederick Winslow Taylor, Free Software Foundation, full employment, Herbert Marcuse, informal economy, invisible hand, it's over 9,000, Jane Jacobs, Kim Stanley Robinson, Lewis Mumford, means of production, microcredit, military-industrial complex, money: store of value / unit of account / medium of exchange, Naomi Klein, New Urbanism, peak oil, post-Fordism, price mechanism, Richard Stallman, Rochdale Principles, Ronald Coase, scientific management, slashdot, Stuart Kauffman, The Death and Life of Great American Cities, The Wisdom of Crowds, transaction costs, Upton Sinclair, urban renewal, wage slave, working poor, Yochai Benkler

[is to] ask whether it is integral to the process or outside the process, that is . . . whether it grows out of the actual circumstances, whether it is inherent in the situation.20 The concept of power-with thus designates both less and more than the mere ability to accomplish something: it highlights the specific quality of the “organization of the social field” entailed by the form of activity do­ ing the accomplishing. Follett was a contemporary of the other, more famous, turn-of-thecentury North American management theorist Frederick Winslow Taylor, and the stark contrast between their views is revealing. Following in Sir Francis Bacon’s footsteps, Taylor advocated replacing the rule-of-thumb procedures developed informally by workers themselves with formal rules developed independently of them by “scientific” managers.21 Where Fol­ lett endorsed a form of authority arising immanently from an internally differentiated but nonhierarchical group, Taylor insisted on a sharp, hier­ archical distinction between the managers, who would analyze the work process to formulate rules of procedure, and the workers, who would merely carry them out.

The Computer Boys Take Over: Computers, Programmers, and the Politics of Technical Expertise by Nathan L. Ensmenger

barriers to entry, business process, Charles Babbage, Claude Shannon: information theory, computer age, deskilling, Donald Knuth, Firefox, Frederick Winslow Taylor, functional programming, future of work, Grace Hopper, informal economy, information retrieval, interchangeable parts, Isaac Newton, Jacquard loom, job satisfaction, John von Neumann, knowledge worker, Larry Ellison, loose coupling, machine readable, new economy, no silver bullet, Norbert Wiener, pattern recognition, performance metric, Philip Mirowski, post-industrial society, Productivity paradox, RAND corporation, Robert Gordon, scientific management, Shoshana Zuboff, sorting algorithm, Steve Jobs, Steven Levy, systems thinking, tacit knowledge, technological determinism, the market place, The Theory of the Leisure Class by Thorstein Veblen, Thomas Kuhn: the structure of scientific revolutions, Thorstein Veblen, Turing machine, Von Neumann architecture, world market for maybe five computers, Y2K

., Classics in Software Engineering (New York: Yourdon Press, 1979); Herbert Freeman and Phillip Lewis, Software Engineering (New York: Academic Press, 1980). 8. M. Douglas McIlroy, cited in ibid, 7. 9. Douglas McIroy, cited in Naur, Randall, and Buxton, Software Engineering, 7. 10. Ibid. 11. Brad Cox, “There Is a Silver Bullet,” Byte 15, no. 10 (1990): 209. 12. Frederick Winslow Taylor, The Principles of Scientific Management (New York: Harper and Brothers, 1911). 13. Richard Canning, “Issues in Programming Management,” EDP Analyzer 12, no. 4 (1974): 1–14. 14. Stuart Shapiro, “Splitting the Difference: The Historical Necessity of Synthesis in Software Engineering,” IEEE Annals of the History of Computing 19, no. 1 (1997): 25–54. 15.

What’s Your Type? by Merve Emre

Albert Einstein, anti-communist, behavioural economics, card file, confounding variable, correlation does not imply causation, emotional labour, fake news, Frederick Winslow Taylor, Gabriella Coleman, God and Mammon, Golden Gate Park, hiring and firing, Ida Tarbell, index card, Isaac Newton, job satisfaction, late capitalism, Lewis Mumford, means of production, Menlo Park, mutually assured destruction, Norman Mailer, p-value, Panopticon Jeremy Bentham, planned obsolescence, Ralph Waldo Emerson, scientific management, Socratic dialogue, Stanford prison experiment, traveling salesman, upwardly mobile, uranium enrichment, women in the workforce

Salespeople, branch directors, vice presidents, even clerks like his younger self—they were responsible not for making things but for managing the various, sometimes idiosyncratic demands of customers and colleagues. There was no easy or reliable way to quantify how good they were at their jobs. The man who could master the messy intimacies of workplace human relations would emerge as the next Frederick Winslow Taylor: the man revered as the father of “scientific management,” a pioneer in the study of industrial efficiency, and one of Hay’s personal heroes. Only this time, the workplace revolution he would usher in would take place not on the dusty factory floors, amidst loud, hot machines and sweating workers, but in the tidy offices that looked down on them from above.

Head, Hand, Heart: Why Intelligence Is Over-Rewarded, Manual Workers Matter, and Caregivers Deserve More Respect by David Goodhart

active measures, Airbnb, Albert Einstein, assortative mating, basic income, Berlin Wall, Bernie Sanders, Big Tech, big-box store, Black Lives Matter, Boris Johnson, Branko Milanovic, Brexit referendum, British Empire, call centre, Cass Sunstein, central bank independence, centre right, computer age, corporate social responsibility, COVID-19, data science, David Attenborough, David Brooks, deglobalization, deindustrialization, delayed gratification, desegregation, deskilling, different worldview, Donald Trump, Elon Musk, emotional labour, Etonian, fail fast, Fall of the Berlin Wall, Flynn Effect, Frederick Winslow Taylor, future of work, gender pay gap, George Floyd, gig economy, glass ceiling, Glass-Steagall Act, Great Leap Forward, illegal immigration, income inequality, James Hargreaves, James Watt: steam engine, Jeff Bezos, job automation, job satisfaction, John Maynard Keynes: Economic Possibilities for our Grandchildren, knowledge economy, knowledge worker, labour market flexibility, lockdown, longitudinal study, low skilled workers, Mark Zuckerberg, mass immigration, meritocracy, new economy, Nicholas Carr, oil shock, pattern recognition, Peter Thiel, pink-collar, post-industrial society, post-materialism, postindustrial economy, precariat, reshoring, Richard Florida, robotic process automation, scientific management, Scientific racism, Skype, social distancing, social intelligence, spinning jenny, Steven Pinker, superintelligent machines, TED Talk, The Bell Curve by Richard Herrnstein and Charles Murray, The Rise and Fall of American Growth, Thorstein Veblen, twin studies, Tyler Cowen, Tyler Cowen: Great Stagnation, universal basic income, upwardly mobile, wages for housework, winner-take-all economy, women in the workforce, young professional

The economy and the expansion of the public sector required more Head jobs and relatively fewer Hand ones, and as we shall see in the next chapter, the income returns to knowledge and education began to take off in the 1970s after almost a century of income compression between Head and Hand. Frederick Winslow Taylor’s theories of scientific management developed in the United States before the First World War had produced the giant mass-production factory by ending skilled workers’ monopoly of production know-how and breaking it down into easy-to-perform functions. This required less manual skill but some degree of literacy and numeracy.

The Firm by Duff McDonald

"World Economic Forum" Davos, Alan Greenspan, AOL-Time Warner, Asian financial crisis, asset light, Bear Stearns, benefit corporation, book value, borderless world, collective bargaining, commoditize, conceptual framework, corporate governance, creative destruction, credit crunch, family office, financial independence, Frederick Winslow Taylor, Glass-Steagall Act, income inequality, invisible hand, Jeff Bezos, Joseph Schumpeter, Ken Thompson, Kickstarter, laissez-faire capitalism, Mahatma Gandhi, Nelson Mandela, new economy, pets.com, Ponzi scheme, Ralph Nader, risk tolerance, risk-adjusted returns, Robert Solow, scientific management, shareholder value, Sheryl Sandberg, Silicon Valley, Steve Jobs, supply-chain management, The Nature of the Firm, vertical integration, young professional

Taking the Pianist Out of the Brothel Before James McKinsey could be successful, he had to clean up the reputation of management as a concept. In The Management Myth, philosophy-student-turned-consultant-turned-author Matthew Stewart’s highly critical look at the history of management thinking, the author argued that it was flawed from the get-go. And he pinned original sin on Frederick Winslow Taylor, the father of “scientific management.” Taylor’s famous time-and-motion studies used stopwatch analyses of manual labor with the goal of shaving seconds off rote, repeated activities, thereby enhancing productivity. There was, Taylor argued, just “one best way” to produce anything, and a manager armed with Taylor’s tools could identify it.

Work Rules!: Insights From Inside Google That Will Transform How You Live and Lead by Laszlo Bock

Abraham Maslow, Abraham Wald, Airbnb, Albert Einstein, AltaVista, Atul Gawande, behavioural economics, Black Swan, book scanning, Burning Man, call centre, Cass Sunstein, Checklist Manifesto, choice architecture, citizen journalism, clean water, cognitive load, company town, correlation coefficient, crowdsourcing, Daniel Kahneman / Amos Tversky, deliberate practice, en.wikipedia.org, experimental subject, Fairchild Semiconductor, Frederick Winslow Taylor, future of work, Google Earth, Google Glasses, Google Hangouts, Google X / Alphabet X, Googley, helicopter parent, immigration reform, Internet Archive, Kevin Roose, longitudinal study, Menlo Park, mental accounting, meta-analysis, Moneyball by Michael Lewis explains big data, nudge unit, PageRank, Paul Buchheit, power law, Ralph Waldo Emerson, Rana Plaza, random walk, Richard Thaler, Rubik’s Cube, self-driving car, shareholder value, Sheryl Sandberg, side project, Silicon Valley, six sigma, statistical model, Steve Ballmer, Steve Jobs, Steven Levy, Steven Pinker, survivorship bias, Susan Wojcicki, TaskRabbit, The Wisdom of Crowds, Tony Hsieh, Turing machine, Wayback Machine, winner-take-all economy, Y2K

“Cosmopolitanism—the expansion of people’s parochial little worlds through literacy, mobility, education, science, history, journalism and mass media… prompt[ed] people to take the perspective of people unlike themselves and to expand their circle of sympathy to embrace them.” Pinker lives in a world vastly different from that of Edwards. The world is more interconnected and interdependent. Yet our management practices remain mired in the mindset of Edwards and of Frederick Winslow Taylor, who told Congress in 1912 that management needs to tightly control workers, who were too feeble-minded to think for themselves: I can say, without the slightest hesitation, that the science of handling pig iron is so great that the man who is… physically able to handle pig iron and is sufficiently phlegmatic and stupid to choose this for his occupation is rarely able to comprehend the science of handling pig iron.257 Too many organizations and managers operate as if, absent some enlightened diktat, people are too benighted to make sound decisions and innovate.

A People's History of Poverty in America by Stephen Pimpare

affirmative action, British Empire, car-free, clean water, cognitive dissonance, Columbine, Daniel Kahneman / Amos Tversky, deindustrialization, delayed gratification, dumpster diving, East Village, Frederick Winslow Taylor, George Gilder, green new deal, hedonic treadmill, hiring and firing, Howard Zinn, illegal immigration, impulse control, income inequality, index card, it's over 9,000, Jane Jacobs, low skilled workers, Mahatma Gandhi, mass incarceration, meta-analysis, moral panic, Naomi Klein, New Urbanism, payday loans, Ralph Waldo Emerson, Robert Solow, Ronald Reagan, San Francisco homelessness, subprime mortgage crisis, The Bell Curve by Richard Herrnstein and Charles Murray, The Death and Life of Great American Cities, The Wealth of Nations by Adam Smith, Thomas Malthus, union organizing, urban renewal, W. E. B. Du Bois, War on Poverty, white flight, working poor, Works Progress Administration

., 9. 89 Frank Tobias Higbie, Indispensable Outcasts: Hobo Workers and Community in the American Midwest, 1880–1930 (Urbana: University of Illinois Press, 2003), 30–31. 90 Patricia Cooper, “The ‘Traveling Fraternity’: Union Cigar Makers and Geographic Mobility, 1900–1919,” in Walking to Work (see note 48). As a machinist said to efficiency expert Frederick Winslow Taylor in 1914: “We don’t want to work as fast as we are able to. We want to work as fast as we think it’s comfortable for us to work. We haven’t come into existence for the purpose of seeing how great a task we can perform through a lifetime. We are trying to regulate our work so as to make it an auxiliary to our lives.”

Our Own Devices: How Technology Remakes Humanity by Edward Tenner

A. Roger Ekirch, Apple Newton, Bonfire of the Vanities, card file, Douglas Engelbart, Douglas Engelbart, Frederick Winslow Taylor, future of work, indoor plumbing, informal economy, invention of the telephone, invisible hand, Johannes Kepler, John Markoff, Joseph-Marie Jacquard, Lewis Mumford, Multics, multilevel marketing, Network effects, optical character recognition, PalmPilot, QWERTY keyboard, safety bicycle, scientific management, Shoshana Zuboff, Stewart Brand, tacit knowledge, women in the workforce

The early industrial engineers paid surprisingly little attention to furniture, probably because so many of their clients and employers were in heavy industry, where workers customarily stood. Until the late nineteenth century a factory worker was lucky to have an upturned box or a stool. Characteristically, Frederick Winslow Taylor, who gave his name to the efficiency movement, illustrated his speeches with a story of a laborer and his shovel. Even Taylor’s almost equally celebrated disciples, Frank and Lillian Gilbreth, introduced only one significant innovation, a chair elevated on a movable platform at a high desk to allow alternating sitting and standing positions.

The Job: The Future of Work in the Modern Era by Ellen Ruppel Shell

"Friedman doctrine" OR "shareholder theory", 3D printing, Abraham Maslow, affirmative action, Affordable Care Act / Obamacare, Airbnb, airport security, Albert Einstein, AlphaGo, Amazon Mechanical Turk, basic income, Baxter: Rethink Robotics, big-box store, blue-collar work, Buckminster Fuller, call centre, Capital in the Twenty-First Century by Thomas Piketty, Clayton Christensen, cloud computing, collective bargaining, company town, computer vision, corporate governance, corporate social responsibility, creative destruction, crowdsourcing, data science, deskilling, digital divide, disruptive innovation, do what you love, Donald Trump, Downton Abbey, Elon Musk, emotional labour, Erik Brynjolfsson, factory automation, follow your passion, Frederick Winslow Taylor, future of work, game design, gamification, gentrification, glass ceiling, Glass-Steagall Act, hiring and firing, human-factors engineering, immigration reform, income inequality, independent contractor, industrial research laboratory, industrial robot, invisible hand, It's morning again in America, Jeff Bezos, Jessica Bruder, job automation, job satisfaction, John Elkington, John Markoff, John Maynard Keynes: Economic Possibilities for our Grandchildren, Joseph Schumpeter, Kickstarter, knowledge economy, knowledge worker, Kodak vs Instagram, labor-force participation, low skilled workers, Lyft, manufacturing employment, Marc Andreessen, Mark Zuckerberg, means of production, move fast and break things, new economy, Norbert Wiener, obamacare, offshore financial centre, Paul Samuelson, precariat, Quicken Loans, Ralph Waldo Emerson, risk tolerance, Robert Gordon, Robert Shiller, Rodney Brooks, Ronald Reagan, scientific management, Second Machine Age, self-driving car, shareholder value, sharing economy, Silicon Valley, Snapchat, Steve Jobs, stock buybacks, TED Talk, The Chicago School, The Theory of the Leisure Class by Thorstein Veblen, Thomas L Friedman, Thorstein Veblen, Tim Cook: Apple, Uber and Lyft, uber lyft, universal basic income, urban renewal, Wayback Machine, WeWork, white picket fence, working poor, workplace surveillance , Y Combinator, young professional, zero-sum game