Kevin Roose

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Futureproof: 9 Rules for Humans in the Age of Automation by Kevin Roose

"World Economic Forum" Davos, adjacent possible, Airbnb, Albert Einstein, algorithmic bias, algorithmic management, Alvin Toffler, Amazon Web Services, Atul Gawande, augmented reality, automated trading system, basic income, Bayesian statistics, Big Tech, big-box store, Black Lives Matter, business process, call centre, choice architecture, coronavirus, COVID-19, data science, deep learning, deepfake, DeepMind, disinformation, Elon Musk, Erik Brynjolfsson, factory automation, fake news, fault tolerance, Frederick Winslow Taylor, Freestyle chess, future of work, Future Shock, Geoffrey Hinton, George Floyd, gig economy, Google Hangouts, GPT-3, hiring and firing, hustle culture, hype cycle, income inequality, industrial robot, Jeff Bezos, job automation, John Markoff, Kevin Roose, knowledge worker, Kodak vs Instagram, labor-force participation, lockdown, Lyft, mandatory minimum, Marc Andreessen, Mark Zuckerberg, meta-analysis, Narrative Science, new economy, Norbert Wiener, Northpointe / Correctional Offender Management Profiling for Alternative Sanctions, off-the-grid, OpenAI, pattern recognition, planetary scale, plutocrats, Productivity paradox, QAnon, recommendation engine, remote working, risk tolerance, robotic process automation, scientific management, Second Machine Age, self-driving car, Shoshana Zuboff, Silicon Valley, Silicon Valley startup, social distancing, Steve Jobs, Stuart Kauffman, surveillance capitalism, tech worker, The Future of Employment, The Wealth of Nations by Adam Smith, TikTok, Travis Kalanick, Uber and Lyft, uber lyft, universal basic income, warehouse robotics, Watson beat the top human players on Jeopardy!, work culture

Copyright © 2021 by Kevin Roose All rights reserved. Published in the United States by Random House, an imprint and division of Penguin Random House LLC, New York. Random House and the House colophon are registered trademarks of Penguin Random House LLC. Library of Congress Cataloging-in-Publication Data Names: Roose, Kevin, author. Title: Futureproof: 9 rules for humans in the age of automation / Kevin Roose. Description: New York: Random House, [2021] Identifiers: LCCN 2020001669 (print) | LCCN 2020001670 (ebook) | ISBN 9780593133347 (hardcover) | ISBN 9780593133354 (ebook) Subjects: LCSH: Computers and civilization. | Automation—Social aspects. | Artificial intelligence—Social aspects. | Success in business.

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underappreciated heroes like Katherine Johnson, Dorothy Vaughan, and Mary Jackson Margot Lee Shetterly, Hidden Figures: The American Dream and the Untold Story of the Black Women Mathematicians Who Helped Win the Space Race (New York: William Morrow, 2016). These are people like Jazmyn Latimer Vanessa Taylor, “This Founder Is Using Technology to Clear Criminal Records,” Afrotech, February 22, 2019. Or Rohan Pavuluri Kevin Roose, “The 2018 Good Tech Awards,” New York Times, December 21, 2018. Or Joy Buolamwini and Timnit Gebru Kevin Roose, “The 2019 Good Tech Awards,” New York Times, December 30, 2019. Or Sasha Costanza-Chock Sasha Costanza-Chock, Design Justice: Community-Led Practices to Build the Worlds We Need (Boston: MIT Press, 2020). a term coined by the evolutionary biologist Stuart Kauffman Stuart Kauffman, The Origins of Order: Self-Organization and Selection in Evolution (New York: Oxford University Press, 1993).

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a term coined by the evolutionary biologist Stuart Kauffman Stuart Kauffman, The Origins of Order: Self-Organization and Selection in Evolution (New York: Oxford University Press, 1993). Sarah Bagley made history again Madeleine B. Stern, We the Women: Career Firsts of Nineteenth-Century America (Lincoln, Neb.: Bison Books, 1994). By Kevin Roose Futureproof Young Money The Unlikely Disciple About the Author Kevin Roose is a technology columnist for The New York Times. He is the host of the Rabbit Hole podcast and a regular guest on The Daily. He writes and speaks regularly about topics including automation and AI, social media, disinformation and cybersecurity, and digital wellness.

Young Money: Inside the Hidden World of Wall Street's Post-Crash Recruits by Kevin Roose

activist fund / activist shareholder / activist investor, Basel III, Bear Stearns, Carl Icahn, cognitive dissonance, collateralized debt obligation, Credit Default Swap, credit default swaps / collateralized debt obligations, deal flow, discounted cash flows, Donald Trump, East Village, eat what you kill, eurozone crisis, financial engineering, fixed income, forward guidance, glass ceiling, Goldman Sachs: Vampire Squid, hedonic treadmill, information security, Jane Street, jitney, junk bonds, Kevin Roose, knowledge worker, Michael Milken, new economy, Occupy movement, off-the-grid, plutocrats, proprietary trading, Robert Shiller, selection bias, shareholder value, side project, Silicon Valley, Skype, Steve Jobs, tail risk, The Predators' Ball, too big to fail, two and twenty, urban planning, We are the 99%, work culture , young professional

Chapter Six “the Series 7”: In Why I Left Goldman Sachs, former Goldman vice president Greg Smith describes the Series 7 as “your first big test on Wall Street, a rite of passage that allows you to start calling clients and being useful. The exam is six hours long, and the material is about the thickness of two large encyclopedias.” “the Series 63”: Smith describes the Series 63 as being “deceptively shorter but actually harder” than the Series 7. “Goldman’s internships paid around $15,000 for ten weeks of work”: Kevin Roose, “Fewer Perks and More Work for Wall Street’s Summer Interns,” New York Times, July 21, 2011. “At Goldman, the hierarchy of prestige was shifting rapidly”: Matthias Rieker, “Goldman to Close Prop-Trading Unit,” Wall Street Journal, September 4, 2010. “an elite team of investors known throughout the bank as SSG—the Special Situations Group”: Christine Harper, “Goldman Sachs’s SSG: Lending or Trading?

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“A recent academic study of young bankers”: Alexandra Michel, “Transcending Socialization: A Nine-Year Ethnography of the Body’s Role in Organizational Control and Knowledge Workers’ Transformation,” Administrative Science Quarterly, September 2011, vol. 56, no. 3. Chapter Eight “A few minutes earlier, Soo-jin had finished hearing Deutsche Bank’s male investment bank chief”: Kevin Roose, “The Continuing Trials of Wall Street’s Women,” New York Times (DealBook), October 26, 2010. “he, too, was a veteran”: Caroline Copley, “Swiss to Vote on Scrapping Social ‘Glue’ of Military Draft,” Reuters, September 17, 2013. “the uniformed officer, outfitted in military fatigues, who stood outside the bank’s 60 Wall Street headquarters every day”: From personal experience, I can tell you that these guards look scary, but they are in fact incredibly kind, even to reporters attempting to sneak into the Deutsche Bank atrium.

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“They were thought to be slash-and-burn buyout artists who took over companies and extracted all the profit they could for themselves, then left the limp carcasses behind”: This reputation was not entirely undeserved. See Bryan Burrough and John Helyar’s Barbarians at the Gate, the classic book about the 1980s leveraged buyout business. “firms have been pushing the process earlier and earlier”: Kevin Roose, “A Grab for Wall Street’s Rising Stars Before They’ve Risen, New York Times (DealBook), March 9, 2011. “In social psychology, this phenomenon is called the ‘hedonic treadmill’”: Shane Frederick, “Hedonic Treadmill,” entry in Encyclopedia of Social Psychology, eds. R. F. Baumeister and Kathleen D.

The Chaos Machine: The Inside Story of How Social Media Rewired Our Minds and Our World by Max Fisher

2021 United States Capitol attack, 4chan, A Declaration of the Independence of Cyberspace, Airbnb, Bellingcat, Ben Horowitz, Bernie Sanders, Big Tech, Bill Gates: Altair 8800, bitcoin, Black Lives Matter, call centre, centre right, cloud computing, Comet Ping Pong, Computer Lib, coronavirus, COVID-19, crisis actor, crowdsourcing, dark pattern, data science, deep learning, deliberate practice, desegregation, disinformation, domesticated silver fox, Donald Trump, Douglas Engelbart, Douglas Engelbart, end-to-end encryption, fake news, Filter Bubble, Future Shock, game design, gamification, George Floyd, growth hacking, Hacker Conference 1984, Hacker News, hive mind, illegal immigration, Jeff Bezos, John Perry Barlow, Jon Ronson, Joseph Schumpeter, Julian Assange, Kevin Roose, lockdown, Lyft, Marc Andreessen, Mark Zuckerberg, Max Levchin, military-industrial complex, Oklahoma City bombing, Parler "social media", pattern recognition, Paul Graham, Peter Thiel, profit maximization, public intellectual, QAnon, recommendation engine, ride hailing / ride sharing, Rutger Bregman, Saturday Night Live, Sheryl Sandberg, side project, Silicon Valley, Silicon Valley ideology, Silicon Valley startup, Snapchat, social distancing, Social Justice Warrior, social web, Startup school, Stephen Hawking, Steve Bannon, Steve Jobs, Steve Wozniak, Steven Levy, Stewart Brand, Susan Wojcicki, tech billionaire, tech worker, Ted Nelson, TED Talk, TikTok, Uber and Lyft, uber lyft, Whole Earth Catalog, WikiLeaks, Y Combinator

[OP, for “original poster,” referred to Tarrant.] HOLY SHIT!!! THE DIGITS OF GOD! Some urged one another to follow his example and, as one put it, “redeem their nation.” A few months later, Fredrick Brennan, 8chan’s founder and its administrator until 2016, said the site should be shut down. “It’s not doing the world any good,” he told Kevin Roose, tech columnist for the New York Times. “It’s a complete negative to everybody except the users that are there. And you know what? It’s a negative to them, too. They just don’t realize it.” Within months, two more white-supremacist mass murders were announced on the forum. A nineteen-year-old user, after posting his intentions, carried an AR-15 and fifty rounds of ammunition into a California synagogue and shot four people, killing one, before his rifle jammed and he fled.

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I was also fortunate to report alongside or co-author with Wai Moe in Myanmar; Katrin Bennhold and Shane Thomas McMillan in Germany; Dharisha Bastians in Sri Lanka; and, in Brazil, Mariana Simões and Kate Steiker-Ginzberg; along with Alyse Shorland and Singeli Agnew as producers for The Weekly. Pui-Wing Tam, Kevin Roose, Paul Mozur, and others offered support and solidarity in covering social media. Thank you to the leadership at the Times for supporting that reporting and granting me the space for this book. A great many academics, researchers, and others freely gave their energy, ideas, and sometimes original work in support of this project.

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.; Horwitz and Seetharaman; “15 Months of Fresh Hell Inside Facebook,” Nicholas Thompson and Fred Vogelstein, Wired, April 16, 2018; and “Delay, Deny, and Deflect: How Facebook’s Leaders Fought Through Crisis,” Sheera Frenkel, Nicholas Confessore, Cecilia Kang, Matthew Rosenberg, and Jack Nicas, New York Times, November 14, 2018. 29 “bring humanity together”: “Read Mark Zuckerberg’s Full 6,000-Word Letter on Facebook’s Global Ambitions,” Kurt Wagner and Kara Swisher, ReCode, February 16, 2017. 30 entertained pushing different-minded users: Jackson. 31 described its actual aim: “The Making of a YouTube Radical,” Kevin Roose, New York Times, June 8, 2019. 32 “how opinions are formed”: “Inside Facebook’s A.I. Machine,” Steven Levy, Wired, February 23, 2017. 33 guide users toward differing: Ibid. 34 this process works only under: “A Meta-Analytic Test of Intergroup Contact Theory,” Thomas F. Pettigrew and Linda R.

The Hacker and the State: Cyber Attacks and the New Normal of Geopolitics by Ben Buchanan

active measures, air gap, Bernie Sanders, bitcoin, blockchain, borderless world, Brian Krebs, British Empire, Cass Sunstein, citizen journalism, Citizen Lab, credit crunch, cryptocurrency, cuban missile crisis, data acquisition, disinformation, Donald Trump, drone strike, Edward Snowden, fake news, family office, Hacker News, hive mind, information security, Internet Archive, Jacob Appelbaum, John Markoff, John von Neumann, Julian Assange, Kevin Roose, Kickstarter, kremlinology, Laura Poitras, MITM: man-in-the-middle, Nate Silver, operational security, post-truth, profit motive, RAND corporation, ransomware, risk tolerance, Robert Hanssen: Double agent, rolodex, Ronald Reagan, Russian election interference, seminal paper, Silicon Valley, South China Sea, Steve Jobs, Stuxnet, subscription business, technoutopianism, undersea cable, uranium enrichment, Vladimir Vetrov: Farewell Dossier, Wargames Reagan, WikiLeaks, zero day

Roose’s work would later be incorporated under the Splinter News umbrella; the references that follow are to its archived copies of his articles. 26. Kevin Roose, “Hacked Documents Reveal a Hollywood Studio’s Stunning Gender and Race Gap,” Splinter News, December 1, 2014. 27. Seal, “An Exclusive Look at Sony’s Hacking Saga.” 28. Roose, “Hacked Documents Reveal a Hollywood Studio’s Stunning Gender and Race Gap.” 29. Roose, “Hacked Documents.” 30. Kevin Roose, “More from the Sony Pictures Hack: Budgets, Layoffs, HR Scripts, and 3,800 Social Security Numbers,” Splinter News, December 2, 2014. 31. Seal, “An Exclusive Look at Sony’s Hacking Saga.” 32. Roose, “More from the Sony Pictures Hack.” 33. Kevin Roose, “Sony Pictures Hack Spreads to Deloitte: Thousands of Audit Firm’s Salaries Are Leaked,” Splinter News, December 3, 2014. 34.

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More than 1.2 million people illegally obtained Fury in just the first five days after the hackers put it online, and hundreds of thousands more pirated the other films.24 The surprise appearance of these five movies gave Sony’s management fresh cause for alarm. The cyber operation against the studio was not over, but merely entering a new phase. Things got much worse. On the morning of Saturday, November 28, several journalists received unusual emails. Among them was Kevin Roose, a senior editor at the media startup Fusion.25 The sender claimed to be the “boss” of the group that had hacked Sony. The message referenced the leaked movies that were still online and then offered a tantalizing prize: access to a trove of internal Sony files. They claimed it was “tens of terabytes in size”—a tremendous hoard.26 They told Roose that links to some of the files were hosted on Pastebin, a favored site of hackers, and accessible with a password alluding to a hoped-for demise of Sony Pictures Entertainment: diespe123.

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Peter Elkind, “Sony Pictures: Inside the Hack of the Century, Part Three,” Fortune, June 27, 2015. 13. Seal, “An Exclusive Look at Sony’s Hacking Saga.” 14. Elkind, “Sony Pictures: Inside the Hack.” 15. Baumgartner, “Sony / Destover.” 16. Seal, “An Exclusive Look at Sony’s Hacking Saga.” 17. Sanger, The Perfect Weapon, 141. 18. Kevin Roose, “Inside Sony Pictures, Employees Are Panicking About Their Hacked Personal Data,” Splinter News, December 3, 2014. 19. Roose, “Inside Sony Pictures.” 20. Elkind, “Sony Pictures: Inside the Hack”; Seal, “An Exclusive Look at Sony’s Hacking Saga.” 21. Sanger, The Perfect Weapon, 138–141. 22.

Like, Comment, Subscribe: Inside YouTube's Chaotic Rise to World Domination by Mark Bergen

23andMe, 4chan, An Inconvenient Truth, Andy Rubin, Anne Wojcicki, Big Tech, Black Lives Matter, book scanning, Burning Man, business logic, call centre, Cambridge Analytica, citizen journalism, cloud computing, Columbine, company town, computer vision, coronavirus, COVID-19, crisis actor, crowdsourcing, cryptocurrency, data science, David Graeber, DeepMind, digital map, disinformation, don't be evil, Donald Trump, Edward Snowden, Elon Musk, fake news, false flag, game design, gender pay gap, George Floyd, gig economy, global pandemic, Golden age of television, Google Glasses, Google X / Alphabet X, Googley, growth hacking, Haight Ashbury, immigration reform, James Bridle, John Perry Barlow, Justin.tv, Kevin Roose, Khan Academy, Kinder Surprise, Marc Andreessen, Marc Benioff, Mark Zuckerberg, mass immigration, Max Levchin, Menlo Park, Minecraft, mirror neurons, moral panic, move fast and break things, non-fungible token, PalmPilot, paypal mafia, Peter Thiel, Ponzi scheme, QAnon, race to the bottom, recommendation engine, Rubik’s Cube, Salesforce, Saturday Night Live, self-driving car, Sheryl Sandberg, side hustle, side project, Silicon Valley, slashdot, Snapchat, social distancing, Social Justice Warrior, speech recognition, Stanford marshmallow experiment, Steve Bannon, Steve Jobs, Steven Levy, surveillance capitalism, Susan Wojcicki, systems thinking, tech bro, the long tail, The Wisdom of Crowds, TikTok, Walter Mischel, WikiLeaks, work culture

An iPad app let him download videos, and he listened on the way to school and during lunch and free moments. Caleb Cain, the West Virginia fan of the Canadian guru Stefan Molyneux, also watched the skeptics, and when his job let him don headphones, he would take in twelve or fourteen hours a day of video. Kevin Roose, a New York Times reporter who unearthed Cain’s story, described these devotees as populating an “Inner YouTube,” treating the site as a “prism through which all culture and information is refracted.” Roose offered this eloquent descriptor: Imagine a genetic mutation that gave everyone born after 1995 the ability to see ultraviolet light.

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Anything in this book about Hollywood that’s good is only good because of him. Your turn, Sundance. So many other great journalists have inspired and helped me along the way. Ken Auletta’s Googled and Steve Levy’s In the Plex were my bibles for studying Google history; Keach Hagey’s work on Viacom was a tremendous resource; Kevin Roose has done the best reporting on YouTube’s culture and impact, and kindly let me pillage so much of it. I am in debt to the work of Becca Lewis (a scholar with great journalistic instincts) and other fine researchers. Kara Swisher and Ken Li took a chance on an untested, unkempt reporter to cover Google and taught me nearly everything I know.

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GO TO NOTE REFERENCE IN TEXT search engine boilerplate: Ben Collins, “Meet the ‘Cult’ Leader Stumping for Donald Trump,” The Daily Beast, February 5, 2016, https://www.thedailybeast.com/meet-the-cult-leader-stumping-for-donald-trump. GO TO NOTE REFERENCE IN TEXT he told viewers: Kevin Roose, “One: Wonderland,” April 16, 2020, in Rabbit Hole, produced by The New York Times, podcast, 26:48, https://www.nytimes.com/2020/04/16/podcasts/rabbit-hole-internet-youtube-virus.html. GO TO NOTE REFERENCE IN TEXT If the subject came up: In a statement, Molyneux wrote, “I am an advocate for a stateless society, since I accept that the foundation of moral philosophy is the non-aggression principle, which condemns the initiation of the use of force.”

The Internet Is Not the Answer by Andrew Keen

"World Economic Forum" Davos, 3D printing, A Declaration of the Independence of Cyberspace, Airbnb, AltaVista, Andrew Keen, AOL-Time Warner, augmented reality, Bay Area Rapid Transit, Berlin Wall, Big Tech, bitcoin, Black Swan, Bob Geldof, Boston Dynamics, Burning Man, Cass Sunstein, Charles Babbage, citizen journalism, Clayton Christensen, clean water, cloud computing, collective bargaining, Colonization of Mars, computer age, connected car, creative destruction, cuban missile crisis, data science, David Brooks, decentralized internet, DeepMind, digital capitalism, disintermediation, disruptive innovation, Donald Davies, Downton Abbey, Dr. Strangelove, driverless car, Edward Snowden, Elon Musk, Erik Brynjolfsson, fail fast, Fall of the Berlin Wall, Filter Bubble, Francis Fukuyama: the end of history, Frank Gehry, Frederick Winslow Taylor, frictionless, fulfillment center, full employment, future of work, gentrification, gig economy, global village, Google bus, Google Glasses, Hacker Ethic, happiness index / gross national happiness, holacracy, income inequality, index card, informal economy, information trail, Innovator's Dilemma, Internet of things, Isaac Newton, Jaron Lanier, Jeff Bezos, job automation, John Perry Barlow, Joi Ito, Joseph Schumpeter, Julian Assange, Kevin Kelly, Kevin Roose, Kickstarter, Kiva Systems, Kodak vs Instagram, Lean Startup, libertarian paternalism, lifelogging, Lyft, Marc Andreessen, Mark Zuckerberg, Marshall McLuhan, Martin Wolf, Mary Meeker, Metcalfe’s law, military-industrial complex, move fast and break things, Nate Silver, Neil Armstrong, Nelson Mandela, Network effects, new economy, Nicholas Carr, nonsequential writing, Norbert Wiener, Norman Mailer, Occupy movement, packet switching, PageRank, Panopticon Jeremy Bentham, Patri Friedman, Paul Graham, peer-to-peer, peer-to-peer rental, Peter Thiel, plutocrats, Potemkin village, power law, precariat, pre–internet, printed gun, Project Xanadu, RAND corporation, Ray Kurzweil, reality distortion field, ride hailing / ride sharing, Robert Metcalfe, Robert Solow, San Francisco homelessness, scientific management, Second Machine Age, self-driving car, sharing economy, Sheryl Sandberg, Silicon Valley, Silicon Valley billionaire, Silicon Valley ideology, Skype, smart cities, Snapchat, social web, South of Market, San Francisco, Steve Jobs, Steve Wozniak, Steven Levy, Stewart Brand, subscription business, TaskRabbit, tech bro, tech worker, TechCrunch disrupt, Ted Nelson, telemarketer, The future is already here, The Future of Employment, the long tail, the medium is the message, the new new thing, Thomas L Friedman, Travis Kalanick, Twitter Arab Spring, Tyler Cowen, Tyler Cowen: Great Stagnation, Uber for X, uber lyft, urban planning, Vannevar Bush, warehouse robotics, Whole Earth Catalog, WikiLeaks, winner-take-all economy, work culture , working poor, Y Combinator

Just as the end of the Cold War led to the scramble by Russian financial oligarchs to buy up state-owned assets, so the privatization of the Internet at the end of the Cold War triggered the rush by a new class of technological oligarchs in the United States to acquire prime online real estate. “Silicon Valley in 2014 is like Wall Street in the 80’s,” observes Kevin Roose, the author of Young Money. “It’s the obvious destination for the work-hard-play-hard set.”13 Like an express suddenly roaring past a freight train, the second version of the Internet replaced the first with remarkable speed. What is particularly striking is how few people successfully jumped from one train to the other.

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As the laboratory for the most important social experiment of our age, the Bay Area has come to represent a libertarian fantasy about how Internet companies can somehow detach themselves from their wider responsibilities in society and how networked technology can replace government. Never mind Larry Page’s hubristic claim about achieving “the 1% of what is possible”; the really relevant one percent are that minority of wealthy Silicon Valley entrepreneurs like Page who are massively profiting from what New York magazine’s Kevin Roose calls a “regional declaration of independence.”71 It’s an experimental fantasy of outsourced labor, hostility to labor unions, a cult of efficiency and automated technology, a mad display of corporate arrogance, and an even crazier celebration of an ever-widening economic and cultural inequality in San Francisco.

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See Tim Berners-Lee, Weaving the Web (San Francisco: HarperSanFrancisco, 1999), pp. 72–73. 11 John Cassidy, Dot.Con: The Real Story of Why the Internet Bubble Burst (London: Penguin, 2002). 12 Kaplan, The Silicon Boys and Their Valley of Dreams, pp. 157, 209. See also “John Doerr #23, The Midas List,” Forbes, June 4, 2014. 13 Kevin Roose, “Go West, Young Bank Bro,” San Francisco, February 21, 2014. 14 Cassidy, Dot.Con, p. 22. 15 Jim Clark, Netscape Time: The Making of the Billion-Dollar Start-Up That Took on Microsoft (New York: St. Martin’s Griffin, 2000), p. 34. 16 Ibid., p. 68. 17 Cassidy, Dot.Con, p. 63. 18 Kaplan, The Silicon Boys and Their Valley of Dreams, p. 243. 19 Clark, Netscape Time, p. 261. 20 Ibid., p. 251. 21 Ibid., p. 249. 22 Ibid., p. 119. 23 Ibid., p. 67. 24 Thomson Venture Economics, special tabulations, June 2003. 25 Nicholas Negroponte, Being Digital (New York: Random House, 1996). 26 Kevin Kelly, New Rules for the New Economy (New York: Penguin, 1997). 27 Kevin Kelly, What Technology Wants (New York: Viking, 2010). 28 Kelly, New Rules for the New Economy, p. 156. 29 Robert H.

The Authoritarian Moment: How the Left Weaponized America's Institutions Against Dissent by Ben Shapiro

2021 United States Capitol attack, active measures, affirmative action, Affordable Care Act / Obamacare, Alan Greenspan, Amazon Web Services, Bernie Sanders, Big Tech, Black Lives Matter, coronavirus, COVID-19, critical race theory, crowdsourcing, defund the police, delayed gratification, deplatforming, disinformation, don't be evil, Donald Trump, fake news, Ferguson, Missouri, future of work, gender pay gap, George Floyd, global pandemic, green new deal, Greta Thunberg, Herbert Marcuse, hiring and firing, illegal immigration, income inequality, Intergovernmental Panel on Climate Change (IPCC), It's morning again in America, Jon Ronson, Kevin Roose, lockdown, Mark Zuckerberg, mass incarceration, microaggression, mutually assured destruction, New Journalism, obamacare, Overton Window, Parler "social media", Robert Bork, Ronald Reagan, Saturday Night Live, Silicon Valley, Snapchat, social distancing, Social Justice Warrior, Steven Pinker, Susan Wojcicki, tech bro, the scientific method, TikTok, Tim Cook: Apple, War on Poverty, yellow journalism

And there’s no mention of Mark Zuckerberg, who certainly has the power to rein in speech that violates company rules.” Free speech is the problem. Corporate censorship is the solution.55 And what sort of content should be restricted? The tech reporters believe the answer is obvious: anything right of center. That’s why, day after day, Kevin Roose of The New York Times tweets out organic reach of conservative sites, trying to pressure Facebook into changing its algorithm. It’s why The New York Times ran a piece by Roose in June 2019 titled “The Making of a YouTube Radical,” linking everyone from Jordan Peterson, Joe Rogan, and me to Alex Jones and Jared Taylor.

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Oliver Darcy, “Analysis: TV providers should not escape scrutiny for distributing disinformation,” CNN.com, January 8, 2021, https://www.cnn.com/2021/01/08/media/tv-providers-disinfo-reliable-sources/index.html. 54. https://twitter.com/tomselliott/status/1351140855478947844. 55. Kara Swisher, “Zuckerberg’s Free Speech Bubble,” NYTimes.com, June 3, 2020, https://www.nytimes.com/2020/06/03/opinion/facebook-trump-free-speech.html?action=click&module=RelatedLinks&pgtype=Article. 56. Kevin Roose, “The Making of a YouTube Radical,” NYTimes.com, June 8, 2019, https://www.nytimes.com/interactive/2019/06/08/technology/youtube-radical.html. 57. Jim VandeHei, “Our new reality: Three Americas,” Axios.com, January 10, 2021, https://www.axios.com/capitol-siege-misinformation-trump-d9c9738b-0852-408d-a24f-81c95938b41b.html?

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Molly Ball, “The Secret History of the Shadow Campaign That Saved the 2020 Election,” Time.com, February 4, 2021, https://time.com/5936036/secret-2020-election-campaign/. 36. Eliza Shearer and Elizabeth Grieco, “Americans Are Wary of the Role Social Media Sites Play in Delivering the News,” Journalism.org, October 2, 2019, https://www.journalism.org/2019/10/02/americans-are-wary-of-the-role-social-media-sites-play-in-delivering-the-news/. 37. Kevin Roose, “The Making of a YouTube Radical,” NYTimes.com, June 8, 2019, https://www.nytimes.com/interactive/2019/06/08/technology/youtube-radical.html. 38. Lesley Stahl, “How Does YouTube Handle the Site’s Misinformation, Conspiracy Theories, and Hate?,” CBSNews.com, December 1, 2019, https://www.cbsnews.com/news/is-youtube-doing-enough-to-fight-hate-speech-and-conspiracy-theories-60-minutes-2019-12-01/. 39.

Sandy Hook: An American Tragedy and the Battle for Truth by Elizabeth Williamson

"World Economic Forum" Davos, 2021 United States Capitol attack, 4chan, Affordable Care Act / Obamacare, Airbnb, anti-communist, anti-globalists, Asperger Syndrome, Big Tech, Black Lives Matter, Cambridge Analytica, citizen journalism, Columbine, Comet Ping Pong, coronavirus, COVID-19, crisis actor, critical race theory, crowdsourcing, dark triade / dark tetrad, deplatforming, disinformation, Donald Trump, Dr. Strangelove, estate planning, fake news, false flag, Ferguson, Missouri, fulfillment center, illegal immigration, index card, Internet Archive, Jon Ronson, Jones Act, Kevin Roose, Mark Zuckerberg, medical malpractice, messenger bag, multilevel marketing, obamacare, Oklahoma City bombing, Parler "social media", post-truth, QAnon, Robert Mercer, Russian election interference, Saturday Night Live, Sheryl Sandberg, Silicon Valley, source of truth, Steve Bannon, Susan Wojcicki, TED Talk, TikTok, Timothy McVeigh, traveling salesman, Twitter Arab Spring, We are Anonymous. We are Legion, WikiLeaks, work culture , Works Progress Administration, yellow journalism

In April 2020, Jaselskis was sentenced to four years in federal prison.[11] Burning along the same social media fuse, and sparking on new platforms, Pizzagate begat QAnon, a new, more virulent mass delusion. QAnon, some of whose adherents see Trump as an avenging hero in a child-trafficking scheme led by Democratic politicians and Hollywood liberals, first appeared on 4chan around 2017, grew steadily, then surged during the coronavirus pandemic. In 2020, Times technology columnist Kevin Roose described lurking[12] in QAnon Facebook groups and watching them “swell to hundreds of thousands of members,” spreading misinformation about the coronavirus along with the claim that Hillary Clinton and liberals drink the blood of children. The FBI began the 2020 election cycle by warning that QAnon posed a potential domestic terror threat.

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Facebook’s share price crashed, wiping nearly $120 billion off its market value, and $17 billion from Zuckerberg’s personal fortune.[16] Two days after Lenny and Veronique’s letter to Zuckerberg, Facebook suspended Alex Jones’s personal page from the platform for thirty days, citing “bullying” and “hate speech.”[17] My Times colleague, tech reporter Kevin Roose called it a slap on the wrist. Facebook suspended Jones’s personal page but took no action against Infowars’ account, which had 1.7 million followers. Still, it appeared to be a critical moment for Alex Jones’s relationship with the major social platforms. YouTube removed four videos from Infowars’ channel, which had 2.4 million subscribers, and banned Jones from livestreaming for ninety days.

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I was writing this final chapter while the United States marked twenty years after the September 11, 2001, terrorist attacks. The media that weekend was awash in coverage, some pondering the ways in which the 9/11 “truther” movement provided a tool kit for the wave of political conspiracists who followed. Kevin Roose, the Times’ technology columnist, did a deep dive on the 2005 homemade video project Loose Change, which eventually reached 100 million people.[8] The video’s “DNA is all over the internet—from TikTok videos about child sex trafficking to Facebook threads about Covid-19 miracle cures,” Roose wrote, all of it urging skeptics, as the Loose Change filmmakers did, to dig in and research the event themselves.

An Ugly Truth: Inside Facebook's Battle for Domination by Sheera Frenkel, Cecilia Kang

"World Economic Forum" Davos, 2021 United States Capitol attack, affirmative action, augmented reality, autonomous vehicles, Ben Horowitz, Bernie Sanders, Big Tech, Black Lives Matter, blockchain, Cambridge Analytica, clean water, coronavirus, COVID-19, data science, disinformation, don't be evil, Donald Trump, Edward Snowden, end-to-end encryption, fake news, George Floyd, global pandemic, green new deal, hockey-stick growth, Ian Bogost, illegal immigration, immigration reform, independent contractor, information security, Jeff Bezos, Kevin Roose, Marc Andreessen, Marc Benioff, Mark Zuckerberg, Menlo Park, natural language processing, offshore financial centre, Parler "social media", Peter Thiel, QAnon, RAND corporation, ride hailing / ride sharing, Robert Mercer, Russian election interference, Salesforce, Sam Altman, Saturday Night Live, Sheryl Sandberg, Shoshana Zuboff, Silicon Valley, Snapchat, social web, Steve Bannon, Steve Jobs, Steven Levy, subscription business, surveillance capitalism, TechCrunch disrupt, TikTok, Travis Kalanick, WikiLeaks

We were buffeted by the incredible reporting of our New York Times colleagues, too many to name in full. But in summary, Nicholas Confessore, Matthew Rosenberg, and Jack Nicas were our “OG” crew, working together on a story in November 2018 that struck the public conscience in a way we have rarely experienced. Mike Isaac, Kevin Roose, Scott Shane, and others were part of a formidable reporting crew dedicated to understanding the power of Facebook. We are indebted to the rest of the technology pod, a team of incredibly talented and hard-working reporters dedicated to holding Silicon Valley’s giants to account. We leaned heavily on their reporting and we are grateful for their collegiality.

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This book also builds on the reporting of many other journalists who have tirelessly worked to shed light on the company. To name a few: Ryan Mac, Craig Silverman, Sarah Frier, Deepa Seetharaman, Casey Newton, Julia Angwin, Kara Swisher, David Kirkpatrick, Steven Levy, Jeff Horowitz, Lizza Dwoskin, Julia Carrie Wong, Brandy Zadrozny, and Ben Collins. Our readers—Kashmir Hill, Jessica Garrison, Kevin Roose, Natasha Singer, Scott Shane, and Brian Chen—were incredibly generous. They offered pages of feedback—from the most abstract and philosophical to specific challenges to reporting and our ideas. All of their feedback has been incorporated one way or another into the final version of the book. From Cecilia: This book starts and ends with the support of my loving family.

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“Social media companies and messaging companies”: “Fireside Chat with Chris Cox, Former CPO of Facebook,” July 16, 2019, can be viewed on Youtube. 6. an initiative spearheaded by a broad group: Kim Lyons, “Coca-Cola, Microsoft, Starbucks, Target, Unilever, Verizon: All the Companies Pulling Ads from Facebook,” The Verge, July 1, 2020. 7. “I fully plan to kill looters and rioters tonight”: Ryan Mac and Craig Silverman, “How Facebook Failed Kenosha,” Buzzfeed News, September 3, 2020. 8. Facebook removed the event: Ibid. 9. In September alone, the president: Kevin Roose, “Trump’s Covid-19 Scare Propels Him to Record Facebook Engagement,” New York Times, October 8, 2020. 10. “I think these events were largely organized”: Reuters, “An Interview with Facebook’s Sheryl Sandberg,” January 11, 2021, video can be viewed on Youtube. 11. User reports of violent content: Jeff Horwitz, “Facebook Knew Calls for Violence Plagued ‘Groups,’ Now Plans Overhaul, Wall Street Journal, January 31, 2021.

Hype: How Scammers, Grifters, and Con Artists Are Taking Over the Internet―and Why We're Following by Gabrielle Bluestone

Adam Neumann (WeWork), Airbnb, Bellingcat, Bernie Madoff, Bernie Sanders, Big Tech, bitcoin, Black Lives Matter, Burning Man, cashless society, coronavirus, COVID-19, Donald Trump, driverless car, Elon Musk, fake it until you make it, financial thriller, forensic accounting, gig economy, global pandemic, growth hacking, high net worth, hockey-stick growth, hype cycle, Hyperloop, Kevin Roose, lock screen, lockdown, Lyft, Mark Zuckerberg, Masayoshi Son, Mason jar, Menlo Park, Multics, Naomi Klein, Netflix Prize, NetJets, Peter Thiel, placebo effect, post-truth, RFID, ride hailing / ride sharing, Russell Brand, Sand Hill Road, self-driving car, Silicon Valley, Snapchat, social distancing, SoftBank, Steve Jobs, tech billionaire, tech bro, TikTok, Tim Cook: Apple, Travis Kalanick, Uber and Lyft, uber lyft, unpaid internship, upwardly mobile, Vision Fund, WeWork

Part of it is seeing what the people I know have been up to in the hours I’ve been offline. But a larger part of it is seeing what’s been happening in the world outside of my own—and for me, that includes the news, the jokes, and, of course, the Kardashians. In fact, in a February 2019 experiment in weaning himself off his cell phone, the New York Times tech columnist Kevin Roose cited “maintaining ambient Kardashian awareness” as one reason to continue using social media apps like Twitter and Facebook.145But he had found that using social media so frequently had made him “angry and anxious,” so he attempted to unhook his brain from it by quitting the apps for thirty days.

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Alex Sherman, "WeWork’s $47 Billion Valuation Was Always a Fiction Created by SoftBank," CNBC, October 22, 2019, https://www.cnbc.com/2019/10/22/wework-47-billion-valuation-softbank-fiction.html. 75. Adam Neumann, Baruch College Commencement 2017. Speech, Baruch College, New York, NY, June 12, 2017. 76. Kevin Roose, "Do Not Disturb: How I Ditched My Phone and Unbroke My Brain," New York Times, February 23, 2019, https://www.nytimes.com/2019/02/23/business/cell-phone-addiction.html. 77. Ben Gilbert, "WeWork Paid Its Own CEO $5.9 Million to Use the Name ‘We,’ But Now He’s Giving It Back After the Deal was Criticized," Business Insider, September 4, 2019, https://www.businessinsider.com/wework-ceo-gives-back-millions-from-we-trademark-after-criticism-2019-9. 78.

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November 14, 2019. 140.Hannah Karp, "At Up to $250,000 a Ticket, Island Music Festival Woos Wealthy to Stay Afloat," Wall Street Journal, April 2, 2017, https://www.wsj.com/articles/fyre-festival-organizers-push-to-keep-it-from-fizzling-1491130804. 141.Ben Kaye, "Kendall Jenner Settles Fyre Festival Lawsuit, Ordered to Pay $90K," Consequence of Sound, May 20, 2020, https://consequenceofsound.net/2020/05/kendall-jenner-fyre-festival-lawsuit-settlement/. 142.Case No: 06634, July 24, 2018, Pages: 25, Court: UNITED STATES DISTRICT COURT, PDF, www.sec.gov/litigation/complaints/2018/comp-pr2018-141.pdf. 143.Kenzie Bryant, "Can a Critical Mass of Victoria’s Secret Models and a Hadid Give Bahamas Tourism an Insta-Boost?’" Vanity Fair, April 26, 2017, https://www.vanityfair.com/style/2017/04/bella-hadid-emily-ratajkowski-fyre-festival-exumas-bahamas. 144.Nir Eyal, Hooked: How to Build Habit-Forming Products. Editor: Ryan Hoover. (New York: Portfolio/Penguin, 2014). Book. 145.Kevin Roose, "Do Not Disturb: How I Ditched My Phone and Unbroke My Brain," New York Times, February 23, 2019, www.nytimes.com/2019/02/23/business/cell-phone-addiction.html. 146.Chris Lindahl, "Facebook Slams the Social Dilemma as Sensationalist, Says Netflix Doc Unfairly Scapegoats Platform," IndieWire, October 3, 2020, www.indiewire.com/2020/10/facebook-response-the-social-dilemma-1234590361/. 147.Russell Brand, "Stop Being Your Phone’s Slave!"

Forward: Notes on the Future of Our Democracy by Andrew Yang

2013 Report for America's Infrastructure - American Society of Civil Engineers - 19 March 2013, Affordable Care Act / Obamacare, Amazon Web Services, American Society of Civil Engineers: Report Card, basic income, benefit corporation, Bernie Sanders, blockchain, blue-collar work, call centre, centre right, clean water, contact tracing, coronavirus, correlation does not imply causation, COVID-19, data is the new oil, data science, deepfake, disinformation, Donald Trump, facts on the ground, fake news, forensic accounting, future of work, George Floyd, gig economy, global pandemic, income inequality, independent contractor, Jaron Lanier, Jeff Bezos, job automation, Kevin Roose, labor-force participation, Marc Benioff, Mark Zuckerberg, medical bankruptcy, new economy, obamacare, opioid epidemic / opioid crisis, pez dispenser, QAnon, recommendation engine, risk tolerance, rolodex, Ronald Reagan, Rutger Bregman, Sam Altman, Saturday Night Live, shareholder value, Shoshana Zuboff, Silicon Valley, Simon Kuznets, single-payer health, Snapchat, social distancing, SoftBank, surveillance capitalism, systematic bias, tech billionaire, TED Talk, The Day the Music Died, the long tail, TikTok, universal basic income, winner-take-all economy, working poor

CHAPTER 2 DECIDING TO DO THE UNREASONABLE THING When I declared my run for the presidency in February 2018, it got a little write-up in The New York Times. The headline for the piece was “His 2020 Campaign Message: The Robots Are Coming.” The article ran in the Business section, not the main news section that covered politics. I was called a “longer-than-long-shot” candidate by a friendly journalist, Kevin Roose, whom I knew from Brown. The truth is that I was lucky to even get my announcement noticed in the Times. When the newspaper asked to take pictures to go with the story, I had to rent an office for a couple hours for the shoot because my campaign headquarters at that time was operating out of my mom’s apartment with a handful of young staffers.

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For everyone who has decided to follow me and learn alongside me on my podcast Yang Speaks, thank you. Let’s continue to learn. Thank you to the journalists and individuals who gave my presidential campaign an objective look early and used your independent judgment to bring our ideas to the public. This list could go on for a long time, but Sam Harris, Kevin Roose, Kara Swisher, Stephen Dubner, Ali Velshi, Dana Bash, Van Jones, Anderson Cooper, Erin Burnett, Margaret Hoover, Joe Rogan, Ethan and Hila Klein, Don Lemon, Chris Cuomo, Chris Hayes, Stephanie Ruhle, Bari Weiss, Karen Hunter, Charlemagne and the Breakfast Club, Krystal Ball, Saagar Enjeti, Neil Cavuto, and others stick out in my mind.

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getting awards for it “Champions of Change—Andrew Yang,” White House; “National Advisory Council on Innovation and Entrepreneurship (NACIE) Board—Andrew Yang,” U.S. Economic Development Administration. CHAPTER 2: DECIDING TO DO THE UNREASONABLE THING The headline for the piece Kevin Roose, “His 2020 Campaign Message: The Robots Are Coming,” New York Times, Feb. 10, 2018. Vermin Supreme “Supreme, Vermin Love,” Federal Election Commission, accessed March 1, 2021, www.fec.gov/​data/​candidate/​P00012492/. Jo 753 “753, Jo,” Federal Election Commission, accessed March 1, 2021, www.fec.gov/​data/​candidate/​P00011569/.

Four Battlegrounds by Paul Scharre

2021 United States Capitol attack, 3D printing, active measures, activist lawyer, AI winter, AlphaGo, amateurs talk tactics, professionals talk logistics, artificial general intelligence, ASML, augmented reality, Automated Insights, autonomous vehicles, barriers to entry, Berlin Wall, Big Tech, bitcoin, Black Lives Matter, Boeing 737 MAX, Boris Johnson, Brexit referendum, business continuity plan, business process, carbon footprint, chief data officer, Citizen Lab, clean water, cloud computing, commoditize, computer vision, coronavirus, COVID-19, crisis actor, crowdsourcing, DALL-E, data is not the new oil, data is the new oil, data science, deep learning, deepfake, DeepMind, Demis Hassabis, Deng Xiaoping, digital map, digital rights, disinformation, Donald Trump, drone strike, dual-use technology, Elon Musk, en.wikipedia.org, endowment effect, fake news, Francis Fukuyama: the end of history, future of journalism, future of work, game design, general purpose technology, Geoffrey Hinton, geopolitical risk, George Floyd, global supply chain, GPT-3, Great Leap Forward, hive mind, hustle culture, ImageNet competition, immigration reform, income per capita, interchangeable parts, Internet Archive, Internet of things, iterative process, Jeff Bezos, job automation, Kevin Kelly, Kevin Roose, large language model, lockdown, Mark Zuckerberg, military-industrial complex, move fast and break things, Nate Silver, natural language processing, new economy, Nick Bostrom, one-China policy, Open Library, OpenAI, PalmPilot, Parler "social media", pattern recognition, phenotype, post-truth, purchasing power parity, QAnon, QR code, race to the bottom, RAND corporation, recommendation engine, reshoring, ride hailing / ride sharing, robotic process automation, Rodney Brooks, Rubik’s Cube, self-driving car, Shoshana Zuboff, side project, Silicon Valley, slashdot, smart cities, smart meter, Snapchat, social software, sorting algorithm, South China Sea, sparse data, speech recognition, Steve Bannon, Steven Levy, Stuxnet, supply-chain attack, surveillance capitalism, systems thinking, tech worker, techlash, telemarketer, The Brussels Effect, The Signal and the Noise by Nate Silver, TikTok, trade route, TSMC

Solsman, “YouTube’s AI Is the Puppet Master over Most of What You Watch,” CNET, January 10, 2018, https://www.cnet.com/news/youtube-ces-2018-neal-mohan/. 145“one of the largest-scale and most sophisticated industrial recommendation systems”: Paul Covington, Jay Adams, and Emre Sargin, Deep Neural Networks for YouTube Recommendations (Google, 2016), https://research.google.com/pubs/archive/45530.pdf. 145even a former Google engineer: Lewis, “‘Fiction Is Outperforming Reality’”; Guillaume Chaslot, “The Toxic Potential of YouTube’s Feedback Loop,” Wired, July 13, 2019, https://www.wired.com/story/the-toxic-potential-of-youtubes-feedback-loop/. 145more extreme and incendiary content: Lewis, “‘Fiction Is Outperforming Reality’”; Tufekci, “YouTube, the Great Radicalizer”; Nicas, “How YouTube Drives People to the Internet’s Darkest Corners,” Wall Street Journal, February 7, 2018, https://www.wsj.com/articles/how-youtube-drives-viewers-to-the-internets-darkest-corners-1518020478. 145“rabbit hole” of conspiracy theories: Kevin Roose, “The Making of a YouTube Radical,” New York Times, June 8, 2019, https://www.nytimes.com/interactive/2019/06/08/technology/youtube-radical.html; Tufekci, “YouTube, the Great Radicalizer”; Max Fisher and Amanda Taub, “How YouTube Radicalized Brazil,” New York Times, August 11, 2019, https://www.nytimes.com/2019/08/11/world/americas/youtube-brazil.html; Thompson, “YouTube’s Plot to Silence Conspiracy Theories.” 145responding to increased viewer engagement: Chaslot, “The Toxic Potential of YouTube’s Feedback Loop.” 145denied that a “rabbit hole” effect exists: Kevin Roose, “YouTube’s Product Chief on Online Radicalization and Algorithmic Rabbit Holes,” New York Times, March 29, 2019, https://www.nytimes.com/2019/03/29/technology/youtube-online-extremism.html. 145opacity of machine learning algorithms: Chico Q.

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Facebook (story), May 26, 2020, https://m.facebook.com/story.php?story_fbid=1425401580994277&id=100005733452916. 143#BlackLivesMatter: Aleem Maqbool, “Black Lives Matter: From Social Media Post to Global Movement,” BBC News, July 10, 2020, https://www.bbc.com/news/world-us-canada-53273381. 143dangerous conspiracy theories: Kevin Roose, “What Is QAnon, the Viral Pro-Trump Conspiracy Theory?” New York Times, September 3, 2021, https://www.nytimes.com/article/what-is-qanon.html; Jana Winter, “Exclusive: FBI Document Warns Conspiracy Theories Are a New Domestic Terrorism Threat,” Yahoo!, August 1, 2019, https://www.yahoo.com/now/fbi-documents-conspiracy-theories-terrorism-160000507.html. 143TikTok: Jay Greene, “TikTok Sale Deadline Will Pass, Though Regulators Will Hold Off on Enforcing Divestiture,” Washington Post, December 4, 2020, https://www.washingtonpost.com/technology/2020/12/04/tiktok-sale-deadline/. 143largest social media platforms are controlled by a handful of companies: Wikipedia, s.v.

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McKinnon and Alex Leary, “TikTok Sale to Oracle, Walmart Is Shelved as Biden Reviews Security,” Wall Street Journal, February 10, 2021, https://www.wsj.com/articles/tiktok-sale-to-oracle-walmart-is-shelved-as-biden-reviews-security-11612958401. 147“Protecting Americans’ Sensitive Data from Foreign Adversaries”: Exec. Order No. 14034, 86 Fed. Reg. 31423, (June 11, 2021), https://www.federalregister.gov/documents/2021/06/11/2021-12506/protecting-americans-sensitive-data-from-foreign-adversaries. 147TikTok videos are often quirky and uplifting: Kevin Roose, “TikTok, a Chinese Video App, Brings Fun Back to Social Media,” New York Times, December 3, 2018, https://www.nytimes.com/2018/12/03/technology/tiktok-a-chinese-video-app-brings-fun-back-to-social-media.html. 147President Trump’s personal support for a proposed deal: Bobby Allyn, “TikTok Ban Averted: Trump Gives Oracle-Walmart Deal His ‘Blessing,’” Weekend Edition Sunday, September 20, 2020, https://www.npr.org/2020/09/20/914032065/tiktok-ban-averted-trump-gives-oracle-walmart-deal-his-blessing. 147control of the algorithm: Ben Thompson, “The TikTok War,” Stratechery (blog), July 14, 2020, https://stratechery.com/2020/the-tiktok-war/. 147algorithm plays a central role in shaping the content: John Herrman, “How TikTok Is Rewriting the World,” New York Times, March 10, 2019, https://www.nytimes.com/2019/03/10/style/what-is-tik-tok.html. 147algorithm’s functionality is even more opaque than other platforms: “How TikTok recommends videos #ForYou,” TikTok, June 18, 2020, https://newsroom.tiktok.com/en-us/how-tiktok-recommends-videos-for-you. 147censor political content: Fergus Ryan, Danielle Cave, and Vicky Xiuzhong Xu, Mapping More of China’s Technology Giants (report no. 24/2019, Australian Strategic Policy Institute, 2019), https://www.aspi.org.au/report/mapping-more-chinas-tech-giants; Fergus Ryan, Audrey Fritz, and Daria Impiombato, TikTok and WeChat (report no. 37/2020, Australian Strategic Policy Institute, 2020), https://www.aspi.org.au/report/tiktok-wechat. 147“a technical glitch made it temporarily appear”: Vanessa Pappas and Kudzi Chikumbu, “A Message to Our Black Community,” Tiktok news release, June 1, 2020, https://newsroom.tiktok.com/en-us/a-message-to-our-black-community. 148viral video criticizing the Chinese government’s treatment of Muslims: Brenda Goh, “TikTok Apologizes for Temporary Removal of Video on Muslims in China,” Reuters, November 27, 2019, https://www.reuters.com/article/us-bytedance-tiktok-xinjiang/tiktok-apologizes-for-temporary-removal-of-video-on-muslims-in-china-idUSKBN1Y209E. 148“incorrectly partially restricted”: Yaqiu Wang, “Targeting TikTok’s Privacy Alone Misses a Larger Issue: Chinese State Control,” Human Rights Watch, January 24, 2020, https://www.hrw.org/news/2020/01/24/targeting-tiktoks-privacy-alone-misses-larger-issue-chinese-state-control. 148suspicious absence of videos of Hong Kong pro-democracy: Drew Harwell and Tony Romm, “TikTok’s Beijing Roots Fuel Censorship Suspicion as It Builds a Huge U.S.

Traffic: Genius, Rivalry, and Delusion in the Billion-Dollar Race to Go Viral by Ben Smith

2021 United States Capitol attack, 4chan, Affordable Care Act / Obamacare, AOL-Time Warner, behavioural economics, Bernie Sanders, Big Tech, blockchain, Cambridge Analytica, citizen journalism, COVID-19, cryptocurrency, data science, David Brooks, deplatforming, Donald Trump, drone strike, fake news, Filter Bubble, Frank Gehry, full stack developer, future of journalism, hype cycle, Jeff Bezos, Kevin Roose, Larry Ellison, late capitalism, lolcat, Marc Andreessen, Mark Zuckerberg, Menlo Park, moral panic, obamacare, paypal mafia, Peter Thiel, post-work, public intellectual, reality distortion field, Robert Mercer, Sand Hill Road, Saturday Night Live, sentiment analysis, side hustle, Silicon Valley, Silicon Valley billionaire, skunkworks, slashdot, Snapchat, social web, Socratic dialogue, SoftBank, Steve Bannon, Steven Levy, subscription business, tech worker, TikTok, traveling salesman, WeWork, WikiLeaks, young professional, Zenefits

But the company’s obsession with metrics, with giving people exactly what they would react most strongly to, had produced almost the exact opposite of what Mark Zuckerberg promised—a nation that was alternately angry and horrified, and uniquely preoccupied with fighting on Facebook about race. What that meant for BuzzFeed, which had followed Facebook to this precipice, was “pressure to make bad content or underperform.” While BuzzFeed wrestled with the new Facebook incentives, other corners of the internet had fewer qualms. Times reporter Kevin Roose had begun looking at the pieces of content that were actually dominating Facebook, using a tool called CrowdTangle. The results were almost entirely confrontational right-wing articles. Writers like the Andrew Breitbart’s protégé Ben Shapiro, and the former BuzzFeed writer Benny Johnson, were now on top.

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Go to note reference in text Trump’s own campaign: Philip Bump, “All the Ways Trump’s Campaign Was Aided by Facebook, Ranked by Importance,” Washington Post, March 22, 2018, https://www.washingtonpost.com/news/politics/wp/2018/03/22/all-the-ways-trumps-campaign-was-aided-by-facebook-ranked-by-importance. Go to note reference in text Still, the explanation that some: Kevin Roose, Sheera Frankel, and Mike Isaac, “Don’t Tilt Scales against Trump, Facebook Executive Warns,” New York Times, January 7, 2020, https://www.nytimes.com/2020/01/07/technology/facebook-trump-2020.html. Go to note reference in text Chapter 29—The Dossier There, Steele calmly shared: Barry Meier, Spooked: The Trump Dossier, Black Cube, and the Secret Rise of Private Spies (New York: Harper, 2021).

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This book also relied heavily on interviews with dozens of its participants, named and unnamed in the text, including Cory Arcangel, Scott Baker, Jim Bankoff, David Barstow, Chris Batty, Matthew Bechstein, Ken Bensinger, Kate Bolger, Erin Bried, Nic Carlson, Michael Charles, Jessica Coen, Ana Marie Cox, Jake Dobkin, Sam Dolnick, Miriam Elder, Scott English, Sheera Frenkel, Michael Frumin, David Galbraith, Andrew Gauthier, Jen Gerson, Michael Golden, Emily Gould, Leba Haber, Donna Haraway, Fred Harman, Shani Hilton, Cates Holderness, Anna Holmes, James Hong, Meg Hourihan, Arianna Huffington, Chris Johanesen, Benny Johnson, John Johnson, Saeed Jones, Foster Kamer, Will Kane, Jason Kottke, Sarah Lacy, Scott Lamb, Jonathan Landman, Will Leitch, Jason Leopold, Sam Lessin, Cliff Levy, David Mack, Ornela March, Cameron Marlow, Joel Maske, Ashley McCollum, Bary Meier, Katherine Miller, Matt Mittenthal, Tracie Egan Morrissey, Dao Nguyen, Martin Nisenholtz, Jesse Oxfeld, Eli Pariser, Della Peretti, David Perpich, Will Porteous, Max Read, Oliver Reichenstein, Carole Robinson, Kevin Roose, Joe Rospars, Joshua Schachter, Vivian Schiller, Mark Schoofs, Ben Shapiro, Doree Shafrir, Jack Shepherd, Tim Shey, Rachel Sklar, Paul Smurl, Elizabeth Spiers, Scott Stanford, Lockhart Steele, Jon Steinberg, Colin Sterling, Dodai Stewart, Lee Stranahan, A. G. Sulzberger, Nabiha Syed, Ryan Tate, Owen Thomas, Katherine Thomson, Maureen Tkacik, Peggy Wang, Duncan Watts, Will Welch, Mark Wilkie, Lizz Winstead, Andy Yaco-Mink, and Katharine Zaleski, as well as many others including current and former executives at Facebook and Disney, current and former employees of BuzzFeed, and former employees of Gawker Media.

Don't Burn This Book: Thinking for Yourself in an Age of Unreason by Dave Rubin

Affordable Care Act / Obamacare, An Inconvenient Truth, battle of ideas, Bernie Sanders, Black Lives Matter, Burning Man, butterfly effect, centre right, cognitive dissonance, Columbine, deplatforming, Donald Trump, failed state, fake news, gender pay gap, green new deal, Greta Thunberg, illegal immigration, immigration reform, job automation, Kevin Roose, low skilled workers, mutually assured destruction, obamacare, off-the-grid, Peter Thiel, pre–internet, Ronald Reagan, Saturday Night Live, school choice, Silicon Valley, Social Justice Warrior, Steven Pinker, Susan Wojcicki, Tim Cook: Apple, unpaid internship, War on Poverty, women in the workforce, zero-sum game

I had this conversation recently with my father, who’s been a loyal subscriber to The New York Times for more than three decades and is finally considering scrapping his subscription after the newspaper did a hatchet job on me in a cover story titled “The Making of a YouTube Radical.” In it, “journalist” Kevin Roose cites a young man, Caleb Cain, who watches conservative YouTube content and suddenly flirts with neo-Nazism. The June 2019 article (which included a montage of YouTubers on the front page) blamed me, plus a host of others, including podcast host Joe Rogan and commentator Philip DeFranco, for radicalizing a generation into disliking women, gays, and blacks—you know the drill.

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Department of the Treasury, Bureau of Alcohol, Tobacco, and Firearms, “The Youth Crime Gun Interdiction Initiative (YCGII),” Crime Gun Trace Reports (1999): Highlights of the National Report, November 2000, www.atf.gov/file/5646/download. CHAPTER 8: LEARN HOW TO SPOT FAKE NEWS montage of YouTubers on the front page: Kevin Roose, “The Making of a YouTube Radical,” The New York Times, June 9, 2019. www.nytimes.com/images/2019/06/09/nytfrontpage/scan.pdf?module=inline. majority of Americans distrust the media: “Perceived Accuracy and Bias in the Media.” Knight Foundation, https://knightfoundation.org/reports/perceived-accuracy-and-bias-in-the-news-media/.

The Perfect Weapon: War, Sabotage, and Fear in the Cyber Age by David E. Sanger

active measures, air gap, autonomous vehicles, Bernie Sanders, Big Tech, bitcoin, Black Lives Matter, Bletchley Park, British Empire, call centre, Cambridge Analytica, Cass Sunstein, Chelsea Manning, computer age, cryptocurrency, cuban missile crisis, disinformation, Donald Trump, drone strike, Edward Snowden, fake news, Google Chrome, Google Earth, information security, Jacob Appelbaum, John Markoff, Kevin Roose, Laura Poitras, Mark Zuckerberg, MITM: man-in-the-middle, mutually assured destruction, off-the-grid, RAND corporation, ransomware, Sand Hill Road, Sheryl Sandberg, Silicon Valley, Silicon Valley ideology, Skype, South China Sea, Steve Bannon, Steve Jobs, Steven Levy, Stuxnet, Tim Cook: Apple, too big to fail, Twitter Arab Spring, undersea cable, unit 8200, uranium enrichment, Valery Gerasimov, WikiLeaks, zero day

Naturally, this was a false analogy: From the start, Facebook made its money not by selling connectivity, but by acting as the world’s seemingly friendly surveillance machine, then selling what it learned about users, individually and collectively. The old phone companies never did that. As my colleague Kevin Roose wrote, “Facebook can’t stop monetizing our personal data for the same reason Starbucks can’t stop selling coffee—it’s the heart of the enterprise.” Yet the idea that Facebook and its competitors could pursue that strategy and ignore the content of what was appearing on their platforms—and thus avoid editing on a massive scale—lay somewhere between naïveté and delusion.

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the initial mistakes: Eric Lipton, David E. Sanger, and Scott Shane, “The Perfect Weapon: How Russian Cyberpower Invaded the U.S.,” New York Times, December 13, 2016, www.nytimes.com/2016/12/13/us/politics/russia-hack-election-dnc.html. CHAPTER XI: THREE CRISES IN THE VALLEY “If you had asked me”: Kevin Roose and Sheera Frenkel, “Mark Zuckerberg’s Reckoning: ‘This Is a Major Trust Issue,’ ” New York Times, March 22, 2018, www.nytimes.com/2018/03/21/technology/mark-zuckerberg-q-and-a.html. Twenty minutes after: “Paris Attacks: What Happened on the Night,” BBC News, December 9, 2015, www.bbc.com/news/world-europe-34818994.

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Carter wrote a blistering assessment: Ash Carter, A Lasting Defeat: The Campaign to Destroy ISIS, Belfer Center for Science and International Affairs, October 2017, www.belfercenter.org/LastingDefeat#6. Stamos, then the chief security officer at Yahoo!: CNBC, “Yahoo Security Officer Confronts NSA Director,” YouTube video, 0:20, February 28, 2015, accessed April 10, 2018, www.youtube.com/watch?v=jJZNvEPyjlw. “Facebook can’t stop monetizing our personal data”: Kevin Roose, “Can Social Media Be Saved?,” New York Times, March 29, 2018, www.nytimes.com/2018/03/28/technology/social-media-privacy.html. Aftenposten called the company out: Espen Egil Hansen, “Dear Mark. I Am Writing This to Inform You That I Shall Not Comply with Your Requirement to Remove This Picture,” Aftenposten, September 8, 2016, www.aftenposten.no/meninger/kommentar/i/G892Q/Dear-Mark-I-am-writing-this-to-inform-you-that-I-shall-not-comply-with-your-requirement-to-remove-this-picture.

This Is How They Tell Me the World Ends: The Cyberweapons Arms Race by Nicole Perlroth

4chan, active measures, activist lawyer, air gap, Airbnb, Albert Einstein, Apollo 11, barriers to entry, Benchmark Capital, Bernie Sanders, Big Tech, bitcoin, Black Lives Matter, blood diamond, Boeing 737 MAX, Brexit referendum, Brian Krebs, Citizen Lab, cloud computing, commoditize, company town, coronavirus, COVID-19, crony capitalism, crowdsourcing, cryptocurrency, dark matter, David Vincenzetti, defense in depth, digital rights, disinformation, don't be evil, Donald Trump, driverless car, drone strike, dual-use technology, Edward Snowden, end-to-end encryption, failed state, fake news, false flag, Ferguson, Missouri, Firefox, gender pay gap, George Floyd, global pandemic, global supply chain, Hacker News, index card, information security, Internet of things, invisible hand, Jacob Appelbaum, Jeff Bezos, John Markoff, Ken Thompson, Kevin Roose, Laura Poitras, lockdown, Marc Andreessen, Mark Zuckerberg, mass immigration, Menlo Park, MITM: man-in-the-middle, moral hazard, Morris worm, move fast and break things, mutually assured destruction, natural language processing, NSO Group, off-the-grid, offshore financial centre, open borders, operational security, Parler "social media", pirate software, purchasing power parity, race to the bottom, RAND corporation, ransomware, Reflections on Trusting Trust, rolodex, Rubik’s Cube, Russian election interference, Sand Hill Road, Seymour Hersh, Sheryl Sandberg, side project, Silicon Valley, Skype, smart cities, smart grid, South China Sea, Steve Ballmer, Steve Bannon, Steve Jobs, Steven Levy, Stuxnet, supply-chain attack, TED Talk, the long tail, the scientific method, TikTok, Tim Cook: Apple, undersea cable, unit 8200, uranium enrichment, web application, WikiLeaks, zero day, Zimmermann PGP

And David, Matt and I continue to cover cybersecurity threats to the 2020 election together. Some of the best reporting on the ethical debates currently playing out in Silicon Valley regarding security and disinformation belongs to my colleagues Sheera Frenkel, Cecilia Kang, Mike Isaac, Daisuke Wakabayashi, Kevin Roose, and Kate Conger. These collaborations have been the highlight of my career and this book would not have been possible without them. I also want to acknowledge the excellent reporting by my peers at Wired, Reuters, the Washington Post, and Vice’s Motherboard site as well as top-notch analysis from cryptographers like Paul Kocher and Peter Neumann and the security researchers at Area 1, Citizen Lab, CrowdStrike, FireEye, Google, Lookout, Microsoft, Recorded Future, Symantec, McAfee, Trend Micro, and others.

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Ben Hubbard chronicled the Google and Apple apps that allowed Saudi men to track the movements of their female family members: “Apple and Google Urged to Dump Saudi App That Lets Men Track Women,” New York Times, February 14, 2019. Google’s project for the Pentagon and the ensuing backlash were also covered by my colleagues Scott Shane and Daisuke Wakabayashi for the Times: “A Google Military Project Fuels Internal Dissent,” April 5, 2018. For Google’s YouTube troubles, see my colleague Kevin Roose’s reporting in “The Making of a YouTube Radical,” New York Times, June 8, 2019. For an account of the problems with YouTube Kids, see Sapna Maheshwari, “On YouTube Kids, Startling Videos Slip Past Filters,” New York Times, November 4, 2017, which showed that videos encouraging suicide were slipping past YouTube’s filters.

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North Korea’s strangely similar attack on Sony Pictures in December 2014 was chronicled by my colleague David Sanger and me for the Times: “U.S. Said to Find North Korea Ordered Cyberattack on Sony,” December 17, 2014. For media coverage of the Sony leaks, see Sam Biddle, “Leaked: The Nightmare Email Drama Behind Sony’s Steve Jobs Disaster,” Gawker, December 9, 2014, and Kevin Roose, “Hacked Documents Reveal a Hollywood Studio’s Stunning Gender and Race Gap,” Fusion, December 1, 2014. For the Obama Administration’s response, see David E. Sanger, Michael S. Schmidt, and Nicole Perlroth, “Obama Vows a Response to Cyberattack on Sony,” New York Times, December 19, 2014. For coverage of North Korea’s internet outage one week later, see Nicole Perlroth and David E.

Culture Warlords: My Journey Into the Dark Web of White Supremacy by Talia Lavin

4chan, Bellingcat, Black Lives Matter, coronavirus, COVID-19, dark triade / dark tetrad, deplatforming, disinformation, Donald Trump, end-to-end encryption, epigenetics, fake news, feminist movement, Ferguson, Missouri, game design, information security, Kevin Roose, lockdown, mass immigration, Minecraft, move fast and break things, Overton Window, phenotype, Scientific racism, Silicon Valley, Snapchat, Social Justice Warrior, Steve Bannon, Susan Wojcicki, The Turner Diaries, Timothy McVeigh, zero-sum game, éminence grise

The launderers inculcate their fans in a worldview that casts the modern world in an irredeemable and fearsome light, one full of sinister conspiracies engendered by the left. It draws on primal fears, on ego, on tribalism—on any number of human foibles—and ushers viewers inexorably rightward. In a groundbreaking article for the New York Times, journalist Kevin Roose, who has studied YouTube radicalization extensively, revealed one individual’s pathway through the video site to the far right.1 Caleb Cain—a twenty-six-year-old college dropout who spent five years as part of the alt-right before renouncing it publicly, and buying a gun to counter the death threats he received—sent Roose the entirety of his YouTube history, which consisted of more than twelve thousand videos.

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Splinter News. August 30, 2018. https://splinternews.com/london-has-fallen-according-to-this-racist-wall-street-1828725242 23 https://dailystormer.su/austria-five-vibrants-convicted-of-gang-enriching-a-13-year-old-girl/. Chapter 7: Tween Racists, Bad Beanies, and The Great Casino Chase 1 Kevin Roose, “The Making of a YouTube Radical,” New York Times (June 8, 2019). https://www.nytimes.com/interactive/2019/06/08/technology/youtube-radical.html. 2 Robert Evans, “From Memes to Infowars: How 75 Fascist Activists Were ‘Red-Pilled,’” Bellingcat (October 11, 2018). https://www.bellingcat.com/news/americas/2018/10/11/memes-infowars-75-fascist-activists-red-pilled/. 3 Laura Smith, “In the Early 1980s, White Supremacist Groups Were Early Adopters (and Masters) of the Internet,” Timeline (October 11, 2017). https://timeline.com/white-supremacist-early-internet-5e91676eb847. 4 Christopher Miller, “Azov, Ukraine’s Most Prominent Ultranationalist Group, Sets Its Sights on U.S., Europe,” Radio Free Europe/Radio Liberty (November 14, 2018). https://www.rferl.org/a/azov-ukraine-s-most-prominent-ultranationalist-group-sets-its-sights-on-u-s-europe/29600564.html.

The Globotics Upheaval: Globalisation, Robotics and the Future of Work by Richard Baldwin

agricultural Revolution, Airbnb, AlphaGo, AltaVista, Amazon Web Services, Apollo 11, augmented reality, autonomous vehicles, basic income, Big Tech, bread and circuses, business process, business process outsourcing, call centre, Capital in the Twenty-First Century by Thomas Piketty, Cass Sunstein, commoditize, computer vision, Corn Laws, correlation does not imply causation, Credit Default Swap, data science, David Ricardo: comparative advantage, declining real wages, deep learning, DeepMind, deindustrialization, deskilling, Donald Trump, Douglas Hofstadter, Downton Abbey, Elon Musk, Erik Brynjolfsson, facts on the ground, Fairchild Semiconductor, future of journalism, future of work, George Gilder, Google Glasses, Google Hangouts, Hans Moravec, hiring and firing, hype cycle, impulse control, income inequality, industrial robot, intangible asset, Internet of things, invisible hand, James Watt: steam engine, Jeff Bezos, job automation, Kevin Roose, knowledge worker, laissez-faire capitalism, Les Trente Glorieuses, low skilled workers, machine translation, Machine translation of "The spirit is willing, but the flesh is weak." to Russian and back, manufacturing employment, Mark Zuckerberg, mass immigration, mass incarceration, Metcalfe’s law, mirror neurons, new economy, optical character recognition, pattern recognition, Ponzi scheme, post-industrial society, post-work, profit motive, remote working, reshoring, ride hailing / ride sharing, Robert Gordon, Robert Metcalfe, robotic process automation, Ronald Reagan, Salesforce, San Francisco homelessness, Second Machine Age, self-driving car, side project, Silicon Valley, Skype, Snapchat, social intelligence, sovereign wealth fund, standardized shipping container, statistical model, Stephen Hawking, Steve Jobs, supply-chain management, systems thinking, TaskRabbit, telepresence, telepresence robot, telerobotics, Thomas Malthus, trade liberalization, universal basic income, warehouse automation

“All you need is self-driving cars to destabilize society . . . That one innovation will be enough to create riots in the street. And we’re about to do the same thing to retail workers, call center workers, fast-food workers, insurance companies, accounting firms.”3 Yang is—as New York Times writer Kevin Roose puts it—“a longer-than-long shot” presidential candidate, but his themes are likely to be taken up by more electable candidates. “If we don’t change things dramatically,” Yang says in his “Andrew Yang for President” video, children will grow up in a country with “fewer and fewer opportunities and a handful of companies and individuals reaping the gains from the new technologies while the rest of us struggle to find opportunities and lose our jobs.”

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Francis Potter, “How the Hathersage Group Built a Global Development Team,” Upwork (blog), September 21, 2016, https://www.upwork.com/blog/2016/09/hathersage-group-global-development-team/. 2. Elain S. Oran and Forman A. Williams, “The Physics, Chemistry, and Dynamics of Explosions,” Phil. Trans. R. Soc. A. 370, no. 1960 (2012): 534–543, http://rsta.royalsocietypublishing.org/content/roypta/370/1960/534.full.pdf. 3. Kevin Roose, “His 2020 Campaign Message: The Robots Are Coming,” New York Times, February 10, 2018, https://www.nytimes.com/2018/02/10/technology/his-2020-campaign-message-the-robots-are-coming.html. 4. Erik Brynjolfsson and Andrew McAfee, The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies (New York: Norton & Company, 2014). 5.

The Business of Platforms: Strategy in the Age of Digital Competition, Innovation, and Power by Michael A. Cusumano, Annabelle Gawer, David B. Yoffie

activist fund / activist shareholder / activist investor, Airbnb, AltaVista, Amazon Web Services, AOL-Time Warner, asset light, augmented reality, autonomous vehicles, barriers to entry, bitcoin, blockchain, business logic, Cambridge Analytica, Chuck Templeton: OpenTable:, cloud computing, collective bargaining, commoditize, CRISPR, crowdsourcing, cryptocurrency, deep learning, Didi Chuxing, distributed ledger, Donald Trump, driverless car, en.wikipedia.org, fake news, Firefox, general purpose technology, gig economy, Google Chrome, GPS: selective availability, Greyball, independent contractor, Internet of things, Jeff Bezos, Jeff Hawkins, John Zimmer (Lyft cofounder), Kevin Roose, Lean Startup, Lyft, machine translation, Mark Zuckerberg, market fundamentalism, Metcalfe’s law, move fast and break things, multi-sided market, Network effects, pattern recognition, platform as a service, Ponzi scheme, recommendation engine, Richard Feynman, ride hailing / ride sharing, Robert Metcalfe, Salesforce, self-driving car, sharing economy, Silicon Valley, Skype, Snapchat, SoftBank, software as a service, sovereign wealth fund, speech recognition, stealth mode startup, Steve Ballmer, Steve Jobs, Steven Levy, subscription business, Susan Wojcicki, TaskRabbit, too big to fail, transaction costs, transport as a service, Travis Kalanick, two-sided market, Uber and Lyft, Uber for X, uber lyft, vertical integration, Vision Fund, web application, zero-sum game

Yoffie and Dylan Minor, “Upwork: Creating the Human Cloud” (Boston: Harvard Business School Publishing, Case #9-717-475, May 2017). 30.Sheera Frenkel, “Facebook Will Use Artificial Intelligence to Find Extremist Posts,” New York Times, June 15, 2017; and TripAdvisor, “Review Moderation and Fraud Detection FAQ,” https://www.tripadvisor.co.uk/vpages/review_mod_fraud_detect.html (accessed July 3, 2017). 31.Airbnb, “Updated Terms of Service,” https://www.airbnb.co.uk/terms (accessed July 3, 2017). 32.Annabelle Gawer and Michael A. Cusumano, Platform Leadership: How Intel, Microsoft, and Cisco Drive Industry Innovation (Boston: Harvard Business School Press, 2002). 33.Chuck Jones, “Apple’s App Store Generated Over $11 Billion in Revenue for the Company Last Year,” Forbes, January 6, 2018. 34.Kevin Roose, “Facebook Emails Show Its Real Mission: Making Money and Crushing Competition,” New York Times, December 5, 2018. 35.Georgia Wells, “Snapchat Zigs Where Facebook Zags,” Wall Street Journal, June 14, 2018. 36.Expedia Affiliate Network, “eps rapid,” http://developer.ean.com/ (accessed July 5, 2017); and “API,” https://www.ean.com/solutions/api (accessed July 5, 2017). 37.

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“Top Facebook Executive Defended Data Collection in 2016 Memo—and Warned That Facebook Could Get People Killed,” BuzzFeed News, https://www.buzzfeednews.com/article/ryanmac/growth-at-any-cost-top-facebook-executive-defended-data#.iuq17wEa9 (accessed August 20, 2018). 28.Hannah Kuchler, “Inside Facebook’s Content Clean-up Operation,” Financial Times, April 24, 2018; and “Transcript of Mark Zuckerberg’s Senate Hearing,” Washington Post, April 10, 2018. 29.Jen Kirby, “9 Questions About Facebook and Data Sharing You Were Too Embarrassed to Ask,” Vox, April 10, 2018. 30.Kevin Roose, “How Facebook’s Data Sharing Went from a Feature to a Bug,” New York Times, March 19, 2018. 31.Thompson, “Mark Zuckerberg Talks.” 32.Reynolds, “When Digital Platforms Become Censors.” 33.Elaine Pofeldt, “Are We Ready for a Workforce That Is 50% Freelance?” Forbes, October 17, 2017. 34.Ibid. 35.Noam Scheiber, “Gig Economy Business Model Dealt a Blow in California Ruling,” New York Times, April 30, 2018. 36.Sarah Kessler, “The Gig Economy Won’t Last Because It Is Being Sued to Death,” Fast Company, February 17, 2015. 37.Andrei Hagiu and Julian Wright, “The Status of Works and Platforms in the Sharing Economy,” June 20, 2018, http://andreihagiu.com/wp-content/uploads/2018/07/Liquidity-constraint-06202018.pdf (accessed September 11, 2018); and Andrei Hagiu and Rob Biederman, “Companies Need an Option Between Contractor and Employee,” Harvard Business Review, August 21, 2015. 38.Kia Kokalitcheva, “Lyft to Pay $12.3 Million as Part of a Proposed Labor Lawsuit Settlement,” Fortune, January 27, 2016. 39.Jeff John Roberts, “Is a Maid an Employee?

Off the Edge: Flat Earthers, Conspiracy Culture, and Why People Will Believe Anything by Kelly Weill

4chan, Albert Einstein, Alfred Russel Wallace, algorithmic bias, anti-communist, Apollo 11, Big Tech, bitcoin, Comet Ping Pong, coronavirus, COVID-19, crisis actor, cryptocurrency, disinformation, Donald Trump, Elon Musk, fake news, false flag, income inequality, Internet Archive, Isaac Newton, Johannes Kepler, Kevin Roose, Kickstarter, lockdown, Mark Zuckerberg, Mars Society, mass immigration, medical malpractice, moral panic, off-the-grid, QAnon, recommendation engine, side project, Silicon Valley, Silicon Valley startup, Skype, tech worker, Tesla Model S, TikTok, Timothy McVeigh, Wayback Machine, Y2K

YouTube democratized video, letting kids broadcast themselves into a public space that was once reserved for professional news outlets. Quality was no barrier to participation. If anything, no-budget videos became YouTube’s hallmark. The site’s apparently unfiltered clips contrasted with traditional media, and gave its videos an air of gritty reality. “YouTube positioned itself very early on as alternative media,” Kevin Roose, a New York Times technology columnist, told me. “It was not just different from TV in the sense that it was lower-budget, mostly amateur, and not as centralized. It was also seen as more real, more authentic.” Conspiracy theorists frequently accuse the media of plotting to withhold truths and keep the public in the dark.

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“D-Day against the tech giants” Beth Mole, “Facebook Bans Health and Conspiracy Site Natural News [Updated],” Ars Technica, June 10, 2019, arstechnica.com/science/2019/06/natural-news-hawker-of-vitamins-and-farright-conspiracies-banned-from-facebook. 5: The Rabbit Hole orders from the government Q drop #760, February 15, 2018. withholds important stories Lee Rainie, Scott Keeter, and Andrew Perrin, “Trust and Distrust in America,” Pew Research Center, July 22, 2019, www.pewresearch.org/politics/2019/07/22/trust-and-distrust-in-america. 104 “steer you toward Crazytown” Kevin Roose, “The Making of a YouTube Radical,” New York Times, June 8, 2019, www.nytimes.com/ interactive/2019/06/08/technology/youtube-radical.html. 105 “structural problem” Guillaume Chaslot (@gchaslot), “A few example of flat earth videos that were promoted by YouTube #today,” Twitter, November 18, 2018, 8:21 a.m., https://twitter.com/gchaslot/status/1064554284757340161. 105 promoted Flat Earth as reality Guillaume Chaslot, “How YouTube’s A.I.

The Meritocracy Trap: How America's Foundational Myth Feeds Inequality, Dismantles the Middle Class, and Devours the Elite by Daniel Markovits

8-hour work day, activist fund / activist shareholder / activist investor, affirmative action, algorithmic management, Amazon Robotics, Anton Chekhov, asset-backed security, assortative mating, basic income, Bernie Sanders, big-box store, business cycle, capital asset pricing model, Capital in the Twenty-First Century by Thomas Piketty, Carl Icahn, carried interest, collateralized debt obligation, collective bargaining, compensation consultant, computer age, corporate governance, corporate raider, crony capitalism, David Brooks, deskilling, Detroit bankruptcy, disruptive innovation, Donald Trump, Edward Glaeser, Emanuel Derman, equity premium, European colonialism, everywhere but in the productivity statistics, fear of failure, financial engineering, financial innovation, financial intermediation, fixed income, Ford paid five dollars a day, Frederick Winslow Taylor, fulfillment center, full employment, future of work, gender pay gap, gentrification, George Akerlof, Gini coefficient, glass ceiling, Glass-Steagall Act, Greenspan put, helicopter parent, Herbert Marcuse, high net worth, hiring and firing, income inequality, industrial robot, interchangeable parts, invention of agriculture, Jaron Lanier, Jeff Bezos, job automation, job satisfaction, John Maynard Keynes: Economic Possibilities for our Grandchildren, junk bonds, Kevin Roose, Kiva Systems, knowledge economy, knowledge worker, Kodak vs Instagram, labor-force participation, Larry Ellison, longitudinal study, low interest rates, low skilled workers, machine readable, manufacturing employment, Mark Zuckerberg, Martin Wolf, mass incarceration, medical residency, meritocracy, minimum wage unemployment, Myron Scholes, Nate Silver, New Economic Geography, new economy, offshore financial centre, opioid epidemic / opioid crisis, Paul Samuelson, payday loans, plutocrats, Plutonomy: Buying Luxury, Explaining Global Imbalances, precariat, purchasing power parity, rent-seeking, Richard Florida, Robert Gordon, Robert Shiller, Robert Solow, Ronald Reagan, Rutger Bregman, savings glut, school choice, shareholder value, Silicon Valley, Simon Kuznets, six sigma, Skype, stakhanovite, stem cell, Stephen Fry, Steve Jobs, stock buybacks, supply-chain management, telemarketer, The Bell Curve by Richard Herrnstein and Charles Murray, The Theory of the Leisure Class by Thorstein Veblen, Thomas Davenport, Thorstein Veblen, too big to fail, total factor productivity, transaction costs, traveling salesman, universal basic income, unpaid internship, Vanguard fund, War on Poverty, warehouse robotics, Winter of Discontent, women in the workforce, work culture , working poor, Yochai Benkler, young professional, zero-sum game

and the firms expel: See Joe Patrice, “Biglaw Partners on the Hot Seat: Firms Are Demoting Partners Hand over Fist,” Above the Law, October 11, 2016, accessed July 13, 2018, https://abovethelaw.com/2016/10/biglaw-partners-on-the-hot-seat-firms-are-demoting-partners-hand-over-fist/, and Sara Randazzo, “Law Firms Demote Partners as Pressure Mounts over Profits,” Wall Street Journal, October 10, 2016, accessed July 13, 2013, www.wsj.com/articles/law-firms-demote-partners-as-pressure-mounts-over-profits-1476137818/. an annual “bonus day”: See Kevin Roose and Susanne Craig, “It’s Goldman Bonus Day,” New York Times, January 19, 2012, accessed July 16, 2018, https://dealbook.nytimes.com/2012/01/19/its-goldman-sachs-bonus-day/, and Susanne Craig, “It’s Bonus Week on Wall Street,” New York Times, January 15, 2013, accessed July 16, 2018, https://dealbook.nytimes.com/2013/01/15/its-bonus-week-on-wall-street/.

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The use of “leaved” and “conceived” borrows from Philip Larkin, “Long Lion Days,” in Larkin, The Complete Poems, 323. “devours everything in its path”: See Anton Chekhov, The Cherry Orchard, in Anton Chekhov, Plays, trans. Elisaveta Fen (New York: Viking Penguin, 1959), 363. “Human Capital Management”: Kevin Roose, Young Money: Inside the Hidden World of Wall Street’s Post-Crash Recruits (New York: Grand Central Publishing, 2014), 35, and “Human Capital Management,” Goldman Sachs, accessed July 16, 2018, www.goldmansachs.com/careers/divisions/human-capital-management/. Fewer than one in one hundred jobs: Here see the calculations reported in Daniel Markovits, “How Much Redistribution Should There Be?

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A standard “disciplinary joke”: Ho, Liquidated, 88. “the stamina to work”: Brian Dumaine and Lynn Fleary, “A Hot New Star in the Merger Game,” Fortune, February 17, 1986, accessed July 18, 2018, http://archive.fortune.com/magazines/fortune/fortune_archive/1986/02/17/67133/index.htm. “banker nine-to-five”: Kevin Roose, Young Money: Inside the Hidden World of Wall Street’s Post-Crash Recruits (New York: Grand Central Publishing, 2014), 114. “purposeful Darwinism” . . . “unreasonably high”: Kantor and Streitfeld, “Inside Amazon.” “can work long”: Kantor and Streitfeld, “Inside Amazon.” “a continual performance improvement”: Kantor and Streitfeld, “Inside Amazon.”

SUPERHUBS: How the Financial Elite and Their Networks Rule Our World by Sandra Navidi

"World Economic Forum" Davos, activist fund / activist shareholder / activist investor, Alan Greenspan, Anthropocene, assortative mating, bank run, barriers to entry, Bear Stearns, Bernie Sanders, Black Swan, Blythe Masters, Bretton Woods, butterfly effect, Capital in the Twenty-First Century by Thomas Piketty, Carmen Reinhart, central bank independence, cognitive bias, collapse of Lehman Brothers, collateralized debt obligation, commoditize, conceptual framework, corporate governance, Credit Default Swap, credit default swaps / collateralized debt obligations, crony capitalism, digital divide, diversification, Dunbar number, East Village, eat what you kill, Elon Musk, eurozone crisis, fake it until you make it, family office, financial engineering, financial repression, Gini coefficient, glass ceiling, Glass-Steagall Act, Goldman Sachs: Vampire Squid, Google bus, Gordon Gekko, haute cuisine, high net worth, hindsight bias, income inequality, index fund, intangible asset, Jaron Lanier, Jim Simons, John Meriwether, junk bonds, Kenneth Arrow, Kenneth Rogoff, Kevin Roose, knowledge economy, London Whale, Long Term Capital Management, longitudinal study, Mark Zuckerberg, mass immigration, McMansion, mittelstand, Money creation, money market fund, Myron Scholes, NetJets, Network effects, no-fly zone, offshore financial centre, old-boy network, Parag Khanna, Paul Samuelson, peer-to-peer, performance metric, Peter Thiel, plutocrats, Ponzi scheme, power law, public intellectual, quantitative easing, Renaissance Technologies, rent-seeking, reserve currency, risk tolerance, Robert Gordon, Robert Shiller, rolodex, Satyajit Das, search costs, shareholder value, Sheryl Sandberg, Silicon Valley, social intelligence, sovereign wealth fund, Stephen Hawking, Steve Jobs, subprime mortgage crisis, systems thinking, tech billionaire, The Future of Employment, The Predators' Ball, The Rise and Fall of American Growth, too big to fail, Tyler Cowen, women in the workforce, young professional

Robert Frank, “Elon Musk’s Ex-Wife on Secret to Getting Rich: ‘Be Obsessed,’” CNBC, April 20, 2015, http://www.cnbc.com/2015/04/20/elon-musks-ex-wife-on-secret-to-getting-rich-be-obsessed.xhtml. 30. Ray Dalio, Principles. 31. Michelle Celarier & Lawrence Delevingne, “Ray Dalio’s Culture of Radical Truth,” Institutional Investor, March 2, 2011, http://www.institutionalinvestor.com/Article/2775995/Ray-Dalios-radical-truth.xhtml. 32. Kevin Roose, “Pursuing Self-Interest in Harmony with the Laws of the Universe and Contributing to Evolution Is Universally Rewarded,” New York, April 10, 2011, http://nymag.com/news/business/wallstreet/ray-dalio-2011-4. 33. Bess Levin, “Bridgewater Associates: Be the Hyena. Attack the Wildebeest,” Deal-breaker, May 10, 2010, http://dealbreaker.com/2010/05/bridgewater-associates-be-the-hyena-attack-the-wildebeest. 34.

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Fortune, February 27, 2014, http://fortune.com/2014/02/27/is-there-a-suicide-contagion-on-wall-street. 12. Jessica Silver Greenberg and Susanne Craig, “Citi Chairman Is Said to Have Planned Chief’s Exit Over Months,” New York Times, October 25, 2012, http://www.nytimes.com/2012/10/26/business/citi-chairman-is-said-to-have-planned-pandits-exit-for-months.xhtml; Kevin Roose and Joe Coscarelli, “The Tuesday Massacre: The Details Behind Vikram Pandit’s Ouster at Citigroup,” New York, October 16, 2012, http://nymag.com/daily/intelligencer/2012/10/vikram-pandit-out-as-citigroup-ceo.xhtml; Joe Weisenthal, “Stunning NYT Report Explains How Vikram Pandit Was Really Fired From Citi,” Business Insider, October 26, 2012, http://www.businessinsider.com/how-vikram-pandit-was-ousted-from-citi-2012-10; Joe Hagan, “Most Powerless Powerful Man on Wall Street,” New York Magazine, March 1, 2009, http://nymag.com/news/businessfinance/55035. 13.

The Bond King: How One Man Made a Market, Built an Empire, and Lost It All by Mary Childs

Alan Greenspan, asset allocation, asset-backed security, bank run, Bear Stearns, beat the dealer, break the buck, buy and hold, Carl Icahn, collateralized debt obligation, commodity trading advisor, coronavirus, creative destruction, Credit Default Swap, credit default swaps / collateralized debt obligations, currency peg, diversification, diversified portfolio, Edward Thorp, financial innovation, fixed income, global macro, high net worth, hiring and firing, housing crisis, Hyman Minsky, index card, index fund, interest rate swap, junk bonds, Kevin Roose, low interest rates, Marc Andreessen, Minsky moment, money market fund, mortgage debt, Myron Scholes, NetJets, Northern Rock, off-the-grid, pneumatic tube, Ponzi scheme, price mechanism, quantitative easing, Robert Shiller, Savings and loan crisis, skunkworks, sovereign wealth fund, stem cell, Steve Jobs, stocks for the long run, The Great Moderation, too big to fail, Vanguard fund, yield curve

Pimco evacuated hundreds of employees from the Midtown building, temporarily relocating them upstate. “This is an issue that is far from uncommon in New York City,” a spokesperson told Fox Business’s Charlie Gasparino, after he broke the humiliating story and it raced from him to Forbes, New York magazine, Gothamist. Kevin Roose at New York magazine wondered “whether the infestation might be part of an elaborate revenge scheme concocted by a booted Pimco executive whose name may or may not rhyme with ‘Bohamed Bel-Ferrian.’” * * * On August 19, Pimco’s Executive Committee convened for a strategy meeting. As they took their seats around the table, they buckled up for a long one.

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Investment Outlook, Pimco.com, May 2014. “I’m sticking with live chirping”: Bill Gross, “Time (and Money) in a Cellphone,” Investment Outlook, Pimco.com, June 5, 2014. “far from uncommon in New York City”: Jennifer Ablan, “Pimco NYC Office Tackles Bed Bug Infestation, Fumigates,” Reuters, August 20, 2014. “‘Bohamed Bel-Ferrian’”: Kevin Roose, “Financial Firm PIMCO’s New York Office Is Reportedly Besieged by Bedbugs (Updated),” New York, August 20, 2014. 15. Minutes “maximize wallet share”: Landon Thomas, Jr., “Pimco Suit Sheds Light on Murky Investor Fees,” The New York Times, November 9, 2015 “bearing evidence of recent use”: Bess Levin, “Jeffrey Gundlach NOT Set Up by TCW, Big Fan of ‘Dr.

The Metaverse: And How It Will Revolutionize Everything by Matthew Ball

"hyperreality Baudrillard"~20 OR "Baudrillard hyperreality", 3D printing, Airbnb, Albert Einstein, Amazon Web Services, Apple Newton, augmented reality, Big Tech, bitcoin, blockchain, business process, call centre, cloud computing, commoditize, computer vision, COVID-19, cryptocurrency, deepfake, digital divide, digital twin, disintermediation, don't be evil, Elon Musk, en.wikipedia.org, Ethereum, ethereum blockchain, game design, gig economy, Google Chrome, Google Earth, Google Glasses, hype cycle, intermodal, Internet Archive, Internet of things, iterative process, Jeff Bezos, John Gruber, Kevin Roose, Kickstarter, lockdown, Mark Zuckerberg, Metcalfe’s law, Minecraft, minimum viable product, Neal Stephenson, Network effects, new economy, non-fungible token, open economy, openstreetmap, pattern recognition, peer-to-peer, peer-to-peer model, Planet Labs, pre–internet, QR code, recommendation engine, rent control, rent-seeking, ride hailing / ride sharing, Robinhood: mobile stock trading app, satellite internet, self-driving car, SETI@home, Silicon Valley, skeuomorphism, Skype, smart contracts, Snapchat, Snow Crash, social graph, social web, SpaceX Starlink, Steve Ballmer, Steve Jobs, thinkpad, TikTok, Tim Cook: Apple, TSMC, undersea cable, Vannevar Bush, vertical integration, Vitalik Buterin, Wayback Machine, Y2K

Hannah Murphy and Joshua Oliver, “How NFTs Became a $40bn Market in 2021,” Financial Times, December 31, 2021, accessed January 4, 2022. Note, this sum, $40.9 billion, is limited to the Ethereum blockchain, which is estimated to have 90% share of NFT transactions. 5. Kevin Roose, “Maybe There’s a Use for Crypto After All,” New York Times, February 6, 2022, accessed February 7, 2022, https://www.nytimes.com/2022/02/06/technology/helium-cryptocurrency-uses.html. 6. Kevin Roose, “Maybe There’s a Use for Crypto After All,” New York Times, February 6, 2022, accessed February 7, 2022, https://www.nytimes.com/2022/02/06/technology/helium-cryptocurrency-uses.html. 7. Helium, accessed March 5, 2022, https://explorer.helium.com/hotspots. 8.

Tools and Weapons: The Promise and the Peril of the Digital Age by Brad Smith, Carol Ann Browne

"World Economic Forum" Davos, Affordable Care Act / Obamacare, AI winter, air gap, airport security, Alan Greenspan, Albert Einstein, algorithmic bias, augmented reality, autonomous vehicles, barriers to entry, Berlin Wall, Big Tech, Bletchley Park, Blitzscaling, Boeing 737 MAX, business process, call centre, Cambridge Analytica, Celtic Tiger, Charlie Hebdo massacre, chief data officer, cloud computing, computer vision, corporate social responsibility, data science, deep learning, digital divide, disinformation, Donald Trump, Eben Moglen, Edward Snowden, en.wikipedia.org, Hacker News, immigration reform, income inequality, Internet of things, invention of movable type, invention of the telephone, Jeff Bezos, Kevin Roose, Laura Poitras, machine readable, Mark Zuckerberg, minimum viable product, national security letter, natural language processing, Network effects, new economy, Nick Bostrom, off-the-grid, operational security, opioid epidemic / opioid crisis, pattern recognition, precision agriculture, race to the bottom, ransomware, Ronald Reagan, Rubik’s Cube, Salesforce, school vouchers, self-driving car, Sheryl Sandberg, Shoshana Zuboff, Silicon Valley, Skype, speech recognition, Steve Ballmer, Steve Jobs, surveillance capitalism, tech worker, The Rise and Fall of American Growth, Tim Cook: Apple, Wargames Reagan, WikiLeaks, women in the workforce

Warner points to the expected spread of “deep fakes,” or “sophisticated audio and image synthesis tools that can generate fake audio or video files falsely depicting someone saying or doing something,” as an additional reason to impose new legal responsibilities on social media sites to police their content.16 As the world has witnessed more horrifying acts amplified on social media, political pressure has grown. A decade from now, we may look back at March 2019 as an inflection point. As Kevin Roose wrote in the New York Times, the horrific terrorist slaying of fifty-one innocent Muslims on March 15 in two mosques in Christchurch, New Zealand, in some ways “felt like a first—an internet-native mass shooting, conceived and produced entirely within the irony-soaked discourse of modern extremism.”17 As he described, “The attack was teased on Twitter, announced on the online message board 8chan and broadcast live on Facebook.

…

Advocates of online free speech at the time had argued that if controls were as tight on internet communication as with offline communication, the constant threat of litigation would intimidate individuals from weighing in on important issues of public concern.” Marie K. Shanahan, Journalism, Online Comments, and the Future of Public Discourse (New York: Routledge, 2018), 90. Back to note reference 15. Ibid., 8. Back to note reference 16. Kevin Roose, “A Mass Murder of, and for, the Internet,” New York Times, March 15, 2019, https://www.nytimes.com/2019/03/15/technology/facebook-youtube-christchurch-shooting.html. Back to note reference 17. Ibid. Back to note reference 18. Matt Novak, “New Zealand’s Prime Minister Says Social Media Can’t Be ‘All Profit, No Responsibility,’” Gizmodo, March 19, 2019, https://gizmodo.com/new-zealands-prime-minister-says-social-media-cant-be-a-1833398451.

The Lonely Century: How Isolation Imperils Our Future by Noreena Hertz

"Friedman doctrine" OR "shareholder theory", Airbnb, airport security, algorithmic bias, Asian financial crisis, autism spectrum disorder, Bernie Sanders, Big Tech, big-box store, Broken windows theory, call centre, Capital in the Twenty-First Century by Thomas Piketty, car-free, Cass Sunstein, centre right, conceptual framework, Copley Medal, coronavirus, correlation does not imply causation, COVID-19, dark matter, deindustrialization, Diane Coyle, digital divide, disinformation, Donald Trump, driverless car, emotional labour, en.wikipedia.org, Erik Brynjolfsson, Evgeny Morozov, fake news, Fellow of the Royal Society, future of work, gender pay gap, gentrification, gig economy, Gordon Gekko, greed is good, Greta Thunberg, happiness index / gross national happiness, housing crisis, illegal immigration, independent contractor, industrial robot, Jane Jacobs, Jeff Bezos, Jeremy Corbyn, Jessica Bruder, job automation, job satisfaction, karōshi / gwarosa / guolaosi, Kevin Roose, knowledge economy, labor-force participation, lockdown, longitudinal study, low interest rates, low skilled workers, Lyft, Mark Zuckerberg, mass immigration, means of production, megacity, meta-analysis, move fast and break things, Network effects, new economy, Pepto Bismol, QWERTY keyboard, Ray Oldenburg, remote working, rent control, RFID, robo advisor, Ronald Reagan, Salesforce, San Francisco homelessness, Second Machine Age, Shoshana Zuboff, side hustle, Silicon Valley, Skype, Snapchat, social distancing, Social Responsibility of Business Is to Increase Its Profits, SoftBank, Steve Jobs, surveillance capitalism, TaskRabbit, tech worker, The Death and Life of Great American Cities, The Future of Employment, The Great Good Place, the long tail, The Wealth of Nations by Adam Smith, TikTok, Tim Cook: Apple, Uber and Lyft, uber lyft, urban planning, Wall-E, warehouse automation, warehouse robotics, WeWork, work culture , working poor, workplace surveillance

And they consciously designed their offices so that when people were there, they wanted to socialise, not only to alleviate employee loneliness but for more pragmatic purposes too. ‘The reason tech companies have micro-kitchens and free snacks is not because they think people are going to starve between 9 a.m. and noon,’ Bock told the New York Times’s Kevin Roose, ‘it’s because that’s where you get those moments of serendipity.’46 At work as in our private lives, contact beats contactless and physical proximity is crucial for creating a sense and spirit of community. Incentivising kindness Of course, being in the office doesn’t necessarily mean being more sociable.

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Evidence from a Chinese Experiment’, The Quarterly Journal of Economics 130, no. 1 (November 2014), 165–218, https://doi.org/10.1093/qje/qju032. 44 Isabella Steger, ‘A Japanese aquarium under lockdown wants people to video call its lonely eels’, Quartz, 30 April 2020, https://qz.com/1848528/japan-aquarium-asks-people-to-video-call-eels-under-lockdown/. 45 Kevin Roose, ‘Sorry, But Working From Home is Overrated’, New York Times, 10 March 2020, https://www.nytimes.com/2020/03/10/technology/working-from-home.html. 46 Ibid. 47 In cities as various as Birmingham, Brasilia, Toronto, Istanbul, Bogotá, Rio de Janeiro and Los Angeles, the average daily commute is over an hour and a half often because housing costs in city centres have become simply unaffordable even for middle-class workers.

Team Human by Douglas Rushkoff

1960s counterculture, Abraham Maslow, Adam Curtis, autonomous vehicles, basic income, Berlin Wall, big-box store, bitcoin, blockchain, Burning Man, carbon footprint, circular economy, clean water, clockwork universe, cloud computing, collective bargaining, Computing Machinery and Intelligence, corporate personhood, digital capitalism, disintermediation, Donald Trump, drone strike, European colonialism, fake news, Filter Bubble, full employment, future of work, game design, gamification, gig economy, Google bus, Gödel, Escher, Bach, hockey-stick growth, Internet of things, invention of the printing press, invention of writing, invisible hand, iterative process, John Perry Barlow, Kevin Kelly, Kevin Roose, knowledge economy, Larry Ellison, Lewis Mumford, life extension, lifelogging, Mark Zuckerberg, Marshall McLuhan, means of production, mirror neurons, multilevel marketing, new economy, patient HM, pattern recognition, peer-to-peer, Peter Thiel, planned obsolescence, power law, prosperity theology / prosperity gospel / gospel of success, Ray Kurzweil, recommendation engine, ride hailing / ride sharing, Ronald Reagan, Ronald Reagan: Tear down this wall, shareholder value, sharing economy, Silicon Valley, Silicon Valley billionaire, social intelligence, sovereign wealth fund, Steve Jobs, Steven Pinker, Stewart Brand, tech billionaire, technoutopianism, TED Talk, theory of mind, trade route, Travis Kalanick, Turing test, universal basic income, Vannevar Bush, We are as Gods, winner-take-all economy, zero-sum game

speech, June 12, 1987. demand the construction of walls Donald Trump, speech, Phoenix, August 31, 2016. 41. In 1945, when Vannevar Bush imagined the “memex,” on which computers were based Vannevar Bush, “As We May Think,” The Atlantic, July 1945. Similar tensions are rising in India, Malaysia, and Sudan Kevin Roose, “Forget Washington. Facebook’s Problems Ahead Are Far More Disturbing,” Washington Post, October 29, 2017. 42. Highways divided neighborhoods, particularly when they reinforced racial and class divisions Douglas Rushkoff, Life, Inc.: How the World Became a Corporation and How to Take It Back (New York: Random House, 2011).

Terms of Service: Social Media and the Price of Constant Connection by Jacob Silverman

"World Economic Forum" Davos, 23andMe, 4chan, A Declaration of the Independence of Cyberspace, Aaron Swartz, Airbnb, airport security, Amazon Mechanical Turk, augmented reality, basic income, Big Tech, Brian Krebs, California gold rush, Californian Ideology, call centre, cloud computing, cognitive dissonance, commoditize, company town, context collapse, correlation does not imply causation, Credit Default Swap, crowdsourcing, data science, deep learning, digital capitalism, disinformation, don't be evil, driverless car, drone strike, Edward Snowden, Evgeny Morozov, fake it until you make it, feminist movement, Filter Bubble, Firefox, Flash crash, game design, global village, Google Chrome, Google Glasses, Higgs boson, hive mind, Ian Bogost, income inequality, independent contractor, informal economy, information retrieval, Internet of things, Jacob Silverman, Jaron Lanier, jimmy wales, John Perry Barlow, Kevin Kelly, Kevin Roose, Kickstarter, knowledge economy, knowledge worker, Larry Ellison, late capitalism, Laura Poitras, license plate recognition, life extension, lifelogging, lock screen, Lyft, machine readable, Mark Zuckerberg, Mars Rover, Marshall McLuhan, mass incarceration, meta-analysis, Minecraft, move fast and break things, national security letter, Network effects, new economy, Nicholas Carr, Occupy movement, off-the-grid, optical character recognition, payday loans, Peter Thiel, planned obsolescence, postindustrial economy, prediction markets, pre–internet, price discrimination, price stability, profit motive, quantitative hedge fund, race to the bottom, Ray Kurzweil, real-name policy, recommendation engine, rent control, rent stabilization, RFID, ride hailing / ride sharing, Salesforce, self-driving car, sentiment analysis, shareholder value, sharing economy, Sheryl Sandberg, Silicon Valley, Silicon Valley ideology, Snapchat, social bookmarking, social graph, social intelligence, social web, sorting algorithm, Steve Ballmer, Steve Jobs, Steven Levy, systems thinking, TaskRabbit, technological determinism, technological solutionism, technoutopianism, TED Talk, telemarketer, transportation-network company, Travis Kalanick, Turing test, Uber and Lyft, Uber for X, uber lyft, universal basic income, unpaid internship, women in the workforce, Y Combinator, yottabyte, you are the product, Zipcar

New York Times, October 30, 2013. nytimes.com/2013/10/31/technology/no-us-action-so-states-move-on-privacy-law.html. 187 Finding an Uber score: Aaron Landy. “How to Find Your Uber Passenger Rating.” Medium. June 27, 2014. medium.com/@aaln/how-to-find-your-uber-passenger-rating-4aa1d9cc927f. 188 Uber passenger rating: Kevin Roose. “Uber Anxiety: When Your Car Service Is Judging You Back.” New York. June 4, 2014. nymag.com/daily/intelligencer/2014/06/uber-anxiety.html. 189 Percent of fake reviews: Dave Streitfeld. “Give Yourself 5 Stars? Online, It Might Cost You.” New York Times. Sept. 22, 2013. nytimes.com/2013/09/23/technology/give-yourself-4-stars-online-it-might-cost-you.html. 189 Average Yelp review: Seth Graham-Felsen.

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“Why the Sharing Economy Isn’t.” 245 Nandini Balial background and TaskRabbit experience: Author interviews with Nandini Balial. July and August 2014. 249 “a human right”: Queena Kim. “Mark Zuckerberg: Internet Connectivity Is a Human right.” Marketplace. Aug. 21, 2013. marketplace.org/topics/tech/mark-zuckerberg-internet-connectivity-human-right. 249 “Companies are transcending power”: Kevin Roose. “The Government Shutdown Has Revealed Silicon Valley’s Dysfunction Fetish.” New York. Oct 16, 2013. nymag.com/daily/intelligencer/2013/10/silicon-valleys-dysfunction-fetish.html. 250 “the paper belt”: Nick Statt. “A Radical Dream for Making Techno Utopias a Reality.” CNET. Oct. 19, 2013. cnet.com/8301-1023_3-57608320-93/a-radical-dream-for-making-techno-utopias-a-reality. 250 “without having to deploy them”: Claire Cain Miller.

Dawn of the Code War: America's Battle Against Russia, China, and the Rising Global Cyber Threat by John P. Carlin, Garrett M. Graff

1960s counterculture, A Declaration of the Independence of Cyberspace, Aaron Swartz, air gap, Andy Carvin, Apple II, Bay Area Rapid Transit, bitcoin, Brian Krebs, business climate, cloud computing, cotton gin, cryptocurrency, data acquisition, Deng Xiaoping, disinformation, driverless car, drone strike, dual-use technology, eat what you kill, Edward Snowden, fake news, false flag, Francis Fukuyama: the end of history, Hacker Ethic, information security, Internet of things, James Dyson, Jeff Bezos, John Gilmore, John Markoff, John Perry Barlow, Ken Thompson, Kevin Roose, Laura Poitras, Mark Zuckerberg, Menlo Park, millennium bug, Minecraft, Mitch Kapor, moral hazard, Morris worm, multilevel marketing, Network effects, new economy, Oklahoma City bombing, out of africa, packet switching, peer-to-peer, peer-to-peer model, performance metric, RAND corporation, ransomware, Reflections on Trusting Trust, Richard Stallman, Robert Metcalfe, Ronald Reagan, Saturday Night Live, self-driving car, shareholder value, side project, Silicon Valley, Silicon Valley startup, Skype, Snapchat, South China Sea, Steve Crocker, Steve Jobs, Steve Wozniak, Steven Levy, Stewart Brand, Stuxnet, The Hackers Conference, Tim Cook: Apple, trickle-down economics, Wargames Reagan, Whole Earth Catalog, Whole Earth Review, WikiLeaks, Y2K, zero day, zero-sum game

On Tuesday, four unreleased Sony movies were posted to the web by the Guardians of Peace, but it was still unclear what the “GOP” hackers wanted or why they were attacking Sony. Thanksgiving came and went, and Sony remained frozen. Finally, early Saturday morning, November 29, a tech reporter named Kevin Roose received another strange email: “Hi, I am the boss of G.O.P. A few days ago, we told you the fact that we had released Sony Pictures films including Annie, Fury and Still Alice to the web. Those can be easily obtained through internet search. For this time, we are about to release Sony Pictures data to the web.

…

., “Sony Hackers Paralysis Reaches Day Two—Update,” Deadline, November 25, 2014, www.deadline.com/2014/11/sony-computers-hacked-skull-message-1201295288/. 6. Fleming Jr., “Sony Hackers Paralysis Reaches Day Two—Update”; and Seal, “An Exclusive Look at Sony’s Hacking Saga.” 7. “Sony C.E.O. on How the Hack Changed Business—Full Conversation.” 8. Kevin Roose, “Hacked Documents Reveal a Hollywood Studio’s Stunning Gender and Race Gap,” Splinter, December 1, 2014, www.splinternews.com/hacked-documents-reveal-a-hollywood-studios-stunning-ge-1793844312. 9. Kim Zetter, “Sony Got Hacked Hard: What We Know and Don’t Know So Far,” Wired, December 3, 2014, www.wired.com/2014/12/sony-hack-what-we-know/. 10.

What's Yours Is Mine: Against the Sharing Economy by Tom Slee

4chan, Airbnb, Amazon Mechanical Turk, asset-backed security, barriers to entry, Benchmark Capital, benefit corporation, Berlin Wall, big-box store, bike sharing, bitcoin, blockchain, Californian Ideology, citizen journalism, collaborative consumption, commons-based peer production, congestion charging, Credit Default Swap, crowdsourcing, data acquisition, data science, David Brooks, democratizing finance, do well by doing good, don't be evil, Dr. Strangelove, emotional labour, Evgeny Morozov, gentrification, gig economy, Hacker Ethic, impact investing, income inequality, independent contractor, informal economy, invisible hand, Jacob Appelbaum, Jane Jacobs, Jeff Bezos, John Zimmer (Lyft cofounder), Kevin Roose, Khan Academy, Kibera, Kickstarter, license plate recognition, Lyft, machine readable, Marc Andreessen, Mark Zuckerberg, Max Levchin, move fast and break things, natural language processing, Netflix Prize, Network effects, new economy, Occupy movement, openstreetmap, Paul Graham, peer-to-peer, peer-to-peer lending, Peter Thiel, pre–internet, principal–agent problem, profit motive, race to the bottom, Ray Kurzweil, recommendation engine, rent control, ride hailing / ride sharing, sharing economy, Silicon Valley, Snapchat, software is eating the world, South of Market, San Francisco, TaskRabbit, TED Talk, the Cathedral and the Bazaar, the long tail, The Nature of the Firm, Thomas L Friedman, transportation-network company, Travis Kalanick, Tyler Cowen, Uber and Lyft, Uber for X, uber lyft, ultimatum game, urban planning, WeWork, WikiLeaks, winner-take-all economy, Y Combinator, Yochai Benkler, Zipcar

The most that can be said for the practice of replacing actual jobs with the kind of precarious, state-subsidized work that Walker gets from Homejoy is that it is better than nothing, but it is undermining other workers as it does so, and while Walker gets some money he has no chance of moving on to actual employment. Kevin Roose of New York magazine was living in the San Francisco Bay area and asked for a house cleaning through Homejoy. A young man turned up and Roose made small talk, asking where he lived. “Well, right now I’m staying in a shelter in Oakland,” he said. I paused, unsure if I’d heard him right. A shelter?

Internet for the People: The Fight for Our Digital Future by Ben Tarnoff

4chan, A Declaration of the Independence of Cyberspace, accounting loophole / creative accounting, Alan Greenspan, Alan Turing: On Computable Numbers, with an Application to the Entscheidungsproblem, algorithmic management, AltaVista, Amazon Web Services, barriers to entry, Bernie Sanders, Big Tech, Black Lives Matter, blue-collar work, business logic, call centre, Charles Babbage, cloud computing, computer vision, coronavirus, COVID-19, decentralized internet, deep learning, defund the police, deindustrialization, desegregation, digital divide, disinformation, Edward Snowden, electricity market, fake news, Filter Bubble, financial intermediation, future of work, gamification, General Magic , gig economy, God and Mammon, green new deal, independent contractor, information asymmetry, Internet of things, Jeff Bezos, Jessica Bruder, John Markoff, John Perry Barlow, Kevin Roose, Kickstarter, Leo Hollis, lockdown, lone genius, low interest rates, Lyft, Mark Zuckerberg, means of production, Menlo Park, natural language processing, Network effects, Nicholas Carr, packet switching, PageRank, pattern recognition, pets.com, profit maximization, profit motive, QAnon, recommendation engine, rent-seeking, ride hailing / ride sharing, Sheryl Sandberg, Shoshana Zuboff, side project, Silicon Valley, single-payer health, smart grid, social distancing, Steven Levy, stock buybacks, supply-chain management, surveillance capitalism, techlash, Telecommunications Act of 1996, TikTok, transportation-network company, Travis Kalanick, Uber and Lyft, Uber for X, uber lyft, undersea cable, UUNET, vertical integration, Victor Gruen, web application, working poor, Yochai Benkler

Shapiro, “Cross-Country Trends in Affective Polarization,” National Bureau of Economic Research, 2020, and Yochai Benkler, Robert Faris, and Hal Roberts, Network Propaganda: Manipulation, Disinformation, and Radicalization in American Politics (Oxford: Oxford University Press, 2018), 296–339. 141, But the Right has immeasurably … The journalist Kevin Roose compiles the ten top-performing link posts by public US Facebook pages every day and publishes them on Twitter at twitter. com/FacebooksTop10. Partly in an attempt to rebut Roose’s work, Facebook began publishing a quarterly report on “widely viewed content” in August 2021 that claims to offer a more comprehensive view, given the fact that link posts are a relatively small percentage of the content seen by Facebook users as a whole.

Humans as a Service: The Promise and Perils of Work in the Gig Economy by Jeremias Prassl

3D printing, Affordable Care Act / Obamacare, Airbnb, algorithmic management, Amazon Mechanical Turk, Andrei Shleifer, asset light, autonomous vehicles, barriers to entry, call centre, cashless society, Clayton Christensen, collaborative consumption, collaborative economy, collective bargaining, creative destruction, crowdsourcing, death from overwork, Didi Chuxing, disruptive innovation, Donald Trump, driverless car, Erik Brynjolfsson, full employment, future of work, George Akerlof, gig economy, global supply chain, Greyball, hiring and firing, income inequality, independent contractor, information asymmetry, invisible hand, Jeff Bezos, job automation, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, Kevin Roose, Kickstarter, low skilled workers, Lyft, machine readable, Mahatma Gandhi, Mark Zuckerberg, market friction, means of production, moral hazard, Network effects, new economy, obamacare, pattern recognition, platform as a service, Productivity paradox, race to the bottom, regulatory arbitrage, remote working, ride hailing / ride sharing, Robert Gordon, Ronald Coase, Rosa Parks, scientific management, Second Machine Age, secular stagnation, self-driving car, shareholder value, sharing economy, Silicon Valley, Silicon Valley billionaire, Silicon Valley ideology, Simon Singh, software as a service, Steve Jobs, TaskRabbit, TechCrunch disrupt, The Future of Employment, The Market for Lemons, The Nature of the Firm, The Rise and Fall of American Growth, transaction costs, transportation-network company, Travis Kalanick, two tier labour market, two-sided market, Uber and Lyft, Uber for X, uber lyft, union organizing, warehouse automation, work culture , working-age population

As The Economist has noted, gig-economy entrepreneurs: have created a plethora of on-demand companies that put time-starved urban professionals in timely contact with job-starved workers, creating a sometimes distasteful caricature of technology-driven social disparity in the process; an article about the on-demand economy by Kevin Roose in New York magazine began with the revelation that the housecleaner he hired through Homejoy lived in a homeless shelter.66 Other concerns extend to the future of a competitive market economy at large. Consider, for example, the RSA’s worry that: [A] small number of sharing platforms have been able to scale their networks to an extent where they are beginning to show signs of monopoly power in influencing the price, output, and investment of an industry, as well as in limit- ing the entry of new competitors.67 Some gig-economy platforms are not simply nimble start-ups; they could pose a real threat of cornering markets and becoming entrenched monopolies.

The New Class Conflict by Joel Kotkin

2013 Report for America's Infrastructure - American Society of Civil Engineers - 19 March 2013, affirmative action, Affordable Care Act / Obamacare, Alvin Toffler, American Society of Civil Engineers: Report Card, back-to-the-city movement, Bob Noyce, Boston Dynamics, California gold rush, Californian Ideology, Capital in the Twenty-First Century by Thomas Piketty, carbon footprint, classic study, Cornelius Vanderbilt, creative destruction, crony capitalism, David Graeber, degrowth, deindustrialization, do what you love, don't be evil, Downton Abbey, driverless car, Edward Glaeser, Elon Musk, energy security, falling living standards, future of work, Future Shock, Gini coefficient, Google bus, Herman Kahn, housing crisis, income inequality, independent contractor, informal economy, Internet of things, Jane Jacobs, Jaron Lanier, Jeff Bezos, job automation, John Markoff, John von Neumann, Joseph Schumpeter, Kevin Kelly, Kevin Roose, labor-force participation, Larry Ellison, Lewis Mumford, low interest rates, low-wage service sector, Marc Andreessen, Mark Zuckerberg, Mary Meeker, mass affluent, McJob, McMansion, medical bankruptcy, microapartment, Nate Silver, National Debt Clock, New Economic Geography, new economy, New Urbanism, obamacare, offshore financial centre, Paul Buchheit, payday loans, Peter Calthorpe, plutocrats, post-industrial society, public intellectual, RAND corporation, Ray Kurzweil, rent control, rent-seeking, Report Card for America’s Infrastructure, Richard Florida, Sheryl Sandberg, Silicon Valley, Silicon Valley billionaire, Silicon Valley ideology, Solyndra, Steve Jobs, stock buybacks, tech worker, techlash, technoutopianism, The Death and Life of Great American Cities, Thomas L Friedman, Tony Fadell, too big to fail, transcontinental railway, trickle-down economics, Tyler Cowen, Tyler Cowen: Great Stagnation, upwardly mobile, urban planning, urban sprawl, Virgin Galactic, War on Poverty, women in the workforce, working poor, young professional

Governing, April 2013, http://www.governing.com/topics/technology/gov-local-government-run-like-silicon-valley.html. 93. “Libertarian Island: A Billionaire’s Utopia,” The Week, August 18, 2011; Greg Baumann, “Rich State, Poor State: VC’s ‘Six Californias’ Divides Silicon Valley from Have-Nots,” Silicon Valley Business Journal, February 4, 2014. 94. Kevin Roose, “The Government Shutdown Has Revealed Silicon Valley’s Dysfunction Fetish,” Daily Intelligencer (blog), New York, October 16, 2013, http://nymag.com/daily/intelligencer/2013/10/silicon-valleys-dysfunction-fetish.html. 95. Susanne Posel, “Why Does Silicon Valley Want Elite Floating Cities & 6 Californias?”

The Twittering Machine by Richard Seymour

4chan, anti-communist, augmented reality, behavioural economics, Bernie Sanders, Big Tech, Black Lives Matter, Cal Newport, Californian Ideology, Cass Sunstein, Chelsea Manning, citizen journalism, classic study, colonial rule, Comet Ping Pong, correlation does not imply causation, credit crunch, crisis actor, crowdsourcing, dark triade / dark tetrad, disinformation, don't be evil, Donald Trump, Elon Musk, Erik Brynjolfsson, Evgeny Morozov, fake news, false flag, Filter Bubble, Gabriella Coleman, gamification, Google Chrome, Google Earth, hive mind, informal economy, Internet of things, invention of movable type, invention of writing, James Bridle, Jaron Lanier, Jeremy Corbyn, Jon Ronson, Jony Ive, Kevin Kelly, Kevin Roose, knowledge economy, late capitalism, Lewis Mumford, liberal capitalism, Mark Zuckerberg, Marshall McLuhan, meta-analysis, Mohammed Bouazizi, moral panic, move fast and break things, Network effects, new economy, packet switching, patent troll, Philip Mirowski, post scarcity, post-industrial society, post-truth, RAND corporation, Rat Park, rent-seeking, replication crisis, sentiment analysis, Shoshana Zuboff, Silicon Valley, Silicon Valley ideology, Skinner box, smart cities, Snapchat, Social Justice Warrior, Steve Bannon, Steve Jobs, Stewart Brand, Stuxnet, surveillance capitalism, TaskRabbit, technological determinism, technoutopianism, TED Talk, the scientific method, Tim Cook: Apple, Timothy McVeigh, Twitter Arab Spring, undersea cable, upwardly mobile, white flight, Whole Earth Catalog, WikiLeaks

Aamna Mohdin, ‘The far-right was responsible for the majority of America’s extremist killings in 2017’, Quartz, 18 January 2018. 58. Media commentary has begun to argue that the internet . . . For examples of this style of coverage, see Amanda Coletta, ‘Quebec City Mosque shooter scoured Twitter for Trump, right-wing figures before attack’, Washington Post, 18 April 2018; Kevin Roose, ‘The far-right was responsible for the majority of America’s extremist killings in 2017’, New York Times, 28 October 2018. CONCLUSION 1. The average global internet user now spends . . . ‘Daily time spent on social networking by internet users worldwide from 2012 to 2017’, Statista, 2019; ‘People spend most of their waking hours staring at screens’, MarketWatch, 4 August 2018. 2.

The New Tycoons: Inside the Trillion Dollar Private Equity Industry That Owns Everything by Jason Kelly

"World Economic Forum" Davos, activist fund / activist shareholder / activist investor, antiwork, barriers to entry, Bear Stearns, Berlin Wall, call centre, Carl Icahn, carried interest, collective bargaining, company town, corporate governance, corporate raider, Credit Default Swap, diversification, eat what you kill, Fall of the Berlin Wall, family office, financial engineering, fixed income, Goldman Sachs: Vampire Squid, Gordon Gekko, housing crisis, income inequality, junk bonds, Kevin Roose, late capitalism, margin call, Menlo Park, Michael Milken, military-industrial complex, Occupy movement, place-making, proprietary trading, Rod Stewart played at Stephen Schwarzman birthday party, rolodex, Ronald Reagan, Rubik’s Cube, San Francisco homelessness, Sand Hill Road, Savings and loan crisis, shareholder value, side project, Silicon Valley, sovereign wealth fund, two and twenty

“This will become a smaller, more concentrated business, mainly because the funders need to buy in bulk,” said Howard Newman, the founder of Pine Brook Partners and the former vice chairman of Warburg Pincus. “The big firms will get bigger, investors will look to smaller and specialized firms for alpha, and the super returns will go away except for the very best funds.” Notes 1. Kevin Roose, “Decking the Halls, Carlyle Style,” New York Times Dealbook, December 15, 2011. http://dealbook.nytimes.com/2011/12/15/decking-the-halls-carlyle-style/ 2. “Private Equity Principles, Version 2.0,” January 2011. http://ilpa.org/index.php?file=/wp-content/uploads/2011/01/ILPA-Private-Equity-Principles-version-2.pdf&ref=http://ilpa.org/principles-version-2-0/&t=1333650254 3.

The Age of Stagnation: Why Perpetual Growth Is Unattainable and the Global Economy Is in Peril by Satyajit Das

"there is no alternative" (TINA), "World Economic Forum" Davos, 9 dash line, accounting loophole / creative accounting, additive manufacturing, Airbnb, Alan Greenspan, Albert Einstein, Alfred Russel Wallace, Anthropocene, Anton Chekhov, Asian financial crisis, banking crisis, Bear Stearns, Berlin Wall, bitcoin, bond market vigilante , Bretton Woods, BRICs, British Empire, business cycle, business process, business process outsourcing, call centre, capital controls, Capital in the Twenty-First Century by Thomas Piketty, carbon tax, Carmen Reinhart, Clayton Christensen, cloud computing, collaborative economy, colonial exploitation, computer age, creative destruction, cryptocurrency, currency manipulation / currency intervention, David Ricardo: comparative advantage, declining real wages, Deng Xiaoping, deskilling, digital divide, disintermediation, disruptive innovation, Downton Abbey, Emanuel Derman, energy security, energy transition, eurozone crisis, financial engineering, financial innovation, financial repression, forward guidance, Francis Fukuyama: the end of history, full employment, geopolitical risk, gig economy, Gini coefficient, global reserve currency, global supply chain, Goldman Sachs: Vampire Squid, Great Leap Forward, Greenspan put, happiness index / gross national happiness, high-speed rail, Honoré de Balzac, hydraulic fracturing, Hyman Minsky, illegal immigration, income inequality, income per capita, indoor plumbing, informal economy, Innovator's Dilemma, intangible asset, Intergovernmental Panel on Climate Change (IPCC), it is difficult to get a man to understand something, when his salary depends on his not understanding it, It's morning again in America, Jane Jacobs, John Maynard Keynes: technological unemployment, junk bonds, Kenneth Rogoff, Kevin Roose, knowledge economy, knowledge worker, Les Trente Glorieuses, light touch regulation, liquidity trap, Long Term Capital Management, low interest rates, low skilled workers, Lyft, Mahatma Gandhi, margin call, market design, Marshall McLuhan, Martin Wolf, middle-income trap, Mikhail Gorbachev, military-industrial complex, Minsky moment, mortgage debt, mortgage tax deduction, new economy, New Urbanism, offshore financial centre, oil shale / tar sands, oil shock, old age dependency ratio, open economy, PalmPilot, passive income, peak oil, peer-to-peer lending, pension reform, planned obsolescence, plutocrats, Ponzi scheme, Potemkin village, precariat, price stability, profit maximization, pushing on a string, quantitative easing, race to the bottom, Ralph Nader, Rana Plaza, rent control, rent-seeking, reserve currency, ride hailing / ride sharing, rising living standards, risk/return, Robert Gordon, Robert Solow, Ronald Reagan, Russell Brand, Satyajit Das, savings glut, secular stagnation, seigniorage, sharing economy, Silicon Valley, Simon Kuznets, Slavoj Žižek, South China Sea, sovereign wealth fund, Stephen Fry, systems thinking, TaskRabbit, The Chicago School, The Great Moderation, The inhabitant of London could order by telephone, sipping his morning tea in bed, the various products of the whole earth, the market place, the payments system, The Spirit Level, Thorstein Veblen, Tim Cook: Apple, too big to fail, total factor productivity, trade route, transaction costs, uber lyft, unpaid internship, Unsafe at Any Speed, Upton Sinclair, Washington Consensus, We are the 99%, WikiLeaks, Y2K, Yom Kippur War, zero-coupon bond, zero-sum game

The origins have been traced to a speech given by Martin Niemoller, the Lutheran pastor and victim of Nazi persecution, on 6 January 1946 to the representatives of the Confessing Church in Frankfurt. 8 Cited in Jason Tanz, “How Airbnb and Lyft Finally Got Americans to Trust Each Other,” Wired, 23 April 2014. www.wired.com/2014/04/trust-in-the-share-economy. 9 William Alden, “The Business Tycoons of Airbnb,” The New York Times Magazine, 30 November 2014. www.nytimes.com/2014/11/30/magazine/the-business-tycoons-of-airbnb.html. 10 Kevin Roose, “Does Silicon Valley Have a Contract-Worker Problem?” New York Magazine, 18 September 2014. http://nymag.com/daily/intelligencer/2014/09/silicon-valleys-contract-worker-problem.html. 11 Harley Shaken, a labor economist at the University of California at Berkeley, quoted in Louis Uchitelle, “The Wage That Meant Middle Class,” New York Times, 20 April 2008. 12 The Future of Retirement (2015) – Global Report, HSBC Holdings PLC. 13 Andrew Haldane, “The $100 Billion Question,” speech at the Institute of Regulation & Risk, North Asia (IRRNA) in Hong Kong, 30 March 2010. www.bankofengland.co.uk/archive/Documents/historicpubs/news/2010/036.pdf. 14 Paul Brodsky, “Plastics,” 14 November 2011. www.ritholtz.com/blog/2011/11/plastics/. 15 Martin Amis, “Martin Amis on God, Money, and What's Wrong with the GOP,” Newsweek, 10 September 2012. www.newsweek.com/martin-amis-god-money-and-whats-wrong-gop-64629. 16 Arnaud Marès, “Ask Not Whether Governments Will Default, but How,” Morgan Stanley, 26 August 2010. http://economics.uwo.ca/fubar_docs/july_dec10/morganstanleyreport_sept10.pdf. 17 Alan J.

Everything for Everyone: The Radical Tradition That Is Shaping the Next Economy by Nathan Schneider

1960s counterculture, Aaron Swartz, Adam Curtis, Affordable Care Act / Obamacare, Airbnb, altcoin, Amazon Mechanical Turk, antiwork, back-to-the-land, basic income, Berlin Wall, Bernie Sanders, bitcoin, Black Lives Matter, blockchain, Brewster Kahle, Burning Man, Capital in the Twenty-First Century by Thomas Piketty, carbon footprint, carbon tax, Clayton Christensen, collaborative economy, collective bargaining, commons-based peer production, Community Supported Agriculture, corporate governance, creative destruction, crowdsourcing, cryptocurrency, Debian, degrowth, disruptive innovation, do-ocracy, Donald Knuth, Donald Trump, Edward Snowden, Elon Musk, emotional labour, Ethereum, ethereum blockchain, Evgeny Morozov, Fairphone, Food sovereignty, four colour theorem, future of work, Gabriella Coleman, gentrification, gig economy, Google bus, holacracy, hydraulic fracturing, initial coin offering, intentional community, Internet Archive, Jeff Bezos, Jeremy Corbyn, jimmy wales, John Perry Barlow, joint-stock company, Joseph Schumpeter, Julian Assange, Kevin Roose, Kickstarter, low interest rates, Lyft, M-Pesa, Marc Andreessen, Mark Zuckerberg, Marshall McLuhan, mass immigration, means of production, Money creation, multi-sided market, Murray Bookchin, new economy, offshore financial centre, old-boy network, Peter H. Diamandis: Planetary Resources, Pier Paolo Pasolini, post-work, precariat, premature optimization, pre–internet, profit motive, race to the bottom, Richard Florida, Richard Stallman, ride hailing / ride sharing, Rutger Bregman, Salesforce, Sam Altman, Satoshi Nakamoto, self-driving car, shareholder value, sharing economy, Silicon Valley, Slavoj Žižek, smart contracts, Steve Bannon, Steve Jobs, Steve Wozniak, Stewart Brand, surveillance capitalism, tech worker, TED Talk, transaction costs, Turing test, Uber and Lyft, uber lyft, underbanked, undersea cable, universal basic income, Upton Sinclair, Vanguard fund, Vitalik Buterin, W. E. B. Du Bois, white flight, Whole Earth Catalog, WikiLeaks, women in the workforce, working poor, workplace surveillance , Y Combinator, Y2K, Zipcar

I have been a guest speaker at Singularity University’s Global Solutions Program. 12. Peter Diamandis, “I Am Peter Diamandis, from XPRIZE, Singularity University, Planetary Resources, Human Longevity Inc., and More. Ask Me Anything,” Reddit AMA discussion (July 11, 2014), reddit.com/r/Futurology/comments/2afiw5/i_am_peter_diamandis_from_xprize_singularity/ciulffv. 13. Kevin Roose, “In Conversation: Marc Andreessen,” New York (October 19, 2014); Sam Altman, “Technology and Wealth Inequality” (January 28, 2014), blog.samaltman.com/technology-and-wealth-inequality. 14. Recent overviews of universal basic income include Philippe Van Parijs and Yannick Vanderborght, Basic Income: A Radical Proposal for a Free Society and a Sane Economy (Harvard University Press, 2017), and Rutger Bregman, Utopia for Realists: How We Can Build the Ideal World (Little, Brown, 2017). 15.

How to Stand Up to a Dictator by Maria Ressa

2021 United States Capitol attack, activist lawyer, affirmative action, Affordable Care Act / Obamacare, airport security, anti-communist, Asian financial crisis, Big Tech, Brexit referendum, business process, business process outsourcing, call centre, Cambridge Analytica, citizen journalism, cognitive bias, colonial rule, commoditize, contact tracing, coronavirus, COVID-19, crowdsourcing, delayed gratification, disinformation, Donald Trump, fake news, future of journalism, iterative process, James Bridle, Kevin Roose, lockdown, lone genius, Mahatma Gandhi, Mark Zuckerberg, Marshall McLuhan, Menlo Park, Milgram experiment, move fast and break things, natural language processing, Nelson Mandela, Network effects, obamacare, performance metric, QAnon, recommendation engine, Sheryl Sandberg, Shoshana Zuboff, Silicon Valley, Steven Levy, surveillance capitalism, the medium is the message, The Wisdom of Crowds, TikTok, Twitter Arab Spring, work culture

“EXCLUSIVE: Interview with Cambridge Analytica Whistle-Blower Christopher Wylie.” 15.Meghan Bobrowsky, “Facebook Disables Access for NYU Research into Political-Ad Targeting,” Wall Street Journal, August 4, 2021, https://www.wsj.com/articles/facebook-cuts-off-access-for-nyu-research-into-political-ad-targeting-11628052204. 16.Jeff Horwitz and Deepa Seetharaman, “Facebook Executive Shut Down Efforts to Make the Site Less Divisive,” Wall Street Journal, May 26, 2020, https://www.wsj.com/articles/facebook-knows-it-encourages-division-top-executives-nixed-solutions-11590507499. 17.Mike Isaac and Sheera Frenkel, “Facebook Braces Itself for Trump to Cast Doubt on Election Results,” New York Times, August 21, 2020, https://www.nytimes.com/2020/08/21/technology/facebook-trump-election.html. 18.Kevin Roose, Mike Isaac, and Sheera Frenkel, “Facebook Struggles to Balance Civility and Growth,” New York Times, November 24, 2020, https://www.nytimes.com/2020/11/24/technology/facebook-election-misinformation.html. 19.In 2020, Rappler began working with Sinan Aral and his team at MIT, as well as researchers at several other universities at home and abroad. 20.Bonz Magsambol, “Facebook Partners with Rappler, Vera Files for Fact-Checking Program,” Rappler, April 12, 2018, https://www.rappler.com/technology/social-media/200060-facebook-partnership-fact-checking-program/. 21.Manuel Mogato, “Philippines Complains Facebook Fact-Checkers Are Biased,” Reuters, April 16, 2018, https://www.reuters.com/article/us-philippines-facebook-idUSKBN1HN1EN. 22.Jordan Robertson, “Fake News Hub from 2016 Election Thriving Again, Report Finds,” Bloomberg, October 13, 2010, https://www.bloomberg.com/news/articles/2020-10-13/fake-news-hub-from-2016-election-thriving-again-report-finds#xj4y7vzkg. 23.

Originals: How Non-Conformists Move the World by Adam Grant

"World Economic Forum" Davos, Abraham Maslow, Albert Einstein, Apple's 1984 Super Bowl advert, availability heuristic, barriers to entry, behavioural economics, Bluma Zeigarnik, business process, business process outsourcing, Cass Sunstein, classic study, clean water, cognitive dissonance, creative destruction, cuban missile crisis, Daniel Kahneman / Amos Tversky, Dean Kamen, double helix, Elon Musk, emotional labour, fear of failure, Firefox, George Santayana, Ignaz Semmelweis: hand washing, information security, Jeff Bezos, Jeff Hawkins, job satisfaction, job-hopping, Joseph Schumpeter, Kevin Roose, Kickstarter, Lean Startup, Louis Pasteur, Mahatma Gandhi, Mark Zuckerberg, meta-analysis, minimum viable product, Neil Armstrong, Nelson Mandela, Network effects, off-the-grid, PalmPilot, pattern recognition, Paul Graham, Peter Thiel, Ralph Waldo Emerson, random walk, risk tolerance, Rosa Parks, Saturday Night Live, Sheryl Sandberg, Silicon Valley, Skype, Steve Jobs, Steve Wozniak, Steven Pinker, TED Talk, The Wisdom of Crowds, women in the workforce

Bridgewater has prevented groupthink: Personal interviews with Zack Wieder and Mark Kirby, June 24, 2014; personal interviews with Zack Wieder, January 12, February 9 and 16, and April 16, 2015; personal interviews with Ray Dalio, July 31, 2014, and February 12, 2015; and many hours of additional interviews, observations, videos, and cases from current and former Bridgewater employees between June 2014 and January 2015; Ray Dalio, “Principles,” www.bwater.com/home/culture—principles.aspx; Robert Kegan, Lisa Lahey, Andy Fleming, and Matthew Miller, “Making Business Personal,” Harvard Business Review, April 2014, 45–52; Kevin Roose, “Pursuing Self-Interest in Harmony with the Laws of the Universe and Contributing to Evolution Is Universally Rewarded,” New York Magazine, April 10, 2001, http://nymag.com/news/business/wallstreet/ray-dalio-2011-4/; Jeffrey T. Polzer and Heidi K. Gardner, “Bridgewater Associates,” Harvard Business School Video Case 413-702, May 2013, www.hbs.edu/faculty/Pages/item.aspx?

Capital Without Borders by Brooke Harrington

Alan Greenspan, banking crisis, Big bang: deregulation of the City of London, British Empire, capital controls, Capital in the Twenty-First Century by Thomas Piketty, classic study, complexity theory, corporate governance, corporate social responsibility, diversified portfolio, emotional labour, equity risk premium, estate planning, eurozone crisis, family office, financial innovation, ghettoisation, Great Leap Forward, haute couture, high net worth, income inequality, information asymmetry, Joan Didion, job satisfaction, joint-stock company, Joseph Schumpeter, Kevin Roose, liberal capitalism, mega-rich, mobile money, offshore financial centre, prudent man rule, race to the bottom, regulatory arbitrage, Robert Shiller, South Sea Bubble, subprime mortgage crisis, the market place, The Theory of the Leisure Class by Thorstein Veblen, Thorstein Veblen, transaction costs, upwardly mobile, wealth creators, web of trust, Westphalian system, Wolfgang Streeck, zero-sum game

Exposing the Geographies of the Super-rich,” Geoforum 35 (2004): 402. 63. Thomas Volscho and Nathan Kelly, “The Rise of the Super-Rich: Power Resources, Taxes, Financial Markets, and the Dynamics of the Top 1 Percent, 1949 to 2008,” American Sociological Review 77 (2012): 679–699. 64. Nicholas Confessore, Peter Lattman, and Kevin Roose, “Close Ties to Goldman Enrich Romney’s Public and Private Lives,” New York Times, January 27, 2012. 65. Mayer Zald and Michael Lounsbury, “The Wizards of Oz: Towards an Institutional Approach to Elites, Expertise and Command Posts,” Organization Studies 31 (2010): 980. 66. Zucman, The Hidden Wealth of Nations, 47. 67.

Winners Take All: The Elite Charade of Changing the World by Anand Giridharadas

"Friedman doctrine" OR "shareholder theory", "World Economic Forum" Davos, activist lawyer, affirmative action, Airbnb, benefit corporation, Bernie Sanders, bitcoin, Black Lives Matter, Boeing 747, Brexit referendum, Burning Man, Capital in the Twenty-First Century by Thomas Piketty, carried interest, cognitive dissonance, collective bargaining, corporate raider, corporate social responsibility, critical race theory, crowdsourcing, David Brooks, David Heinemeier Hansson, deindustrialization, disintermediation, do well by doing good, Donald Trump, Edward Snowden, Elon Musk, fake it until you make it, fake news, food desert, friendly fire, gentrification, global pandemic, high net worth, hiring and firing, housing crisis, Hyperloop, impact investing, income inequality, independent contractor, invisible hand, Jeff Bezos, Kevin Roose, Kibera, Kickstarter, land reform, Larry Ellison, Lyft, Marc Andreessen, Mark Zuckerberg, microaggression, new economy, Occupy movement, offshore financial centre, opioid epidemic / opioid crisis, Panopticon Jeremy Bentham, Parag Khanna, Paul Graham, Peter Thiel, plutocrats, profit maximization, public intellectual, risk tolerance, rolodex, Ronald Reagan, shareholder value, sharing economy, Sheryl Sandberg, side hustle, side project, Silicon Valley, Silicon Valley billionaire, Silicon Valley startup, Skype, social distancing, Social Responsibility of Business Is to Increase Its Profits, Steven Pinker, systems thinking, tech baron, TechCrunch disrupt, technoutopianism, TED Talk, The Chicago School, The Fortune at the Bottom of the Pyramid, the High Line, The Wealth of Nations by Adam Smith, Thomas L Friedman, too big to fail, Travis Kalanick, trickle-down economics, Two Sigma, Uber and Lyft, uber lyft, Upton Sinclair, Vilfredo Pareto, Virgin Galactic, work culture , working poor, zero-sum game

The technology investor Balaji Srinivasan called for the winners of the digital revolution to secede from the ungrateful world of Luddites and complainers—“Silicon Valley’s ultimate exit,” as he put it—using tools, like those Snowden had imagined, to “build an opt-in society, ultimately outside the United States, run by technology.” What connects these various notions is a fantasy of living free of government. These rich and powerful men engage in what the writer Kevin Roose has called “anarchist cheerleading,” in keeping with their carefully crafted image as rebels against the authorities. To call for a terrain without rules in the way they do, to dabble in this anarchist cheerleading, may be to sound like you wished for a new world of freedom on behalf of humankind.

How to Turn Down a Billion Dollars: The Snapchat Story by Billy Gallagher

Airbnb, Albert Einstein, Amazon Web Services, AOL-Time Warner, Apple's 1984 Super Bowl advert, augmented reality, Bernie Sanders, Big Tech, Black Swan, citizen journalism, Clayton Christensen, computer vision, data science, disruptive innovation, Donald Trump, El Camino Real, Elon Musk, fail fast, Fairchild Semiconductor, Frank Gehry, gamification, gentrification, Google Glasses, Hyperloop, information asymmetry, Jeff Bezos, Justin.tv, Kevin Roose, Lean Startup, Long Term Capital Management, Mark Zuckerberg, Menlo Park, minimum viable product, Nelson Mandela, Oculus Rift, paypal mafia, Peter Thiel, power law, QR code, Robinhood: mobile stock trading app, Salesforce, Sand Hill Road, Saturday Night Live, Sheryl Sandberg, side project, Silicon Valley, Silicon Valley startup, skeuomorphism, Snapchat, social graph, SoftBank, sorting algorithm, speech recognition, stealth mode startup, Steve Jobs, TechCrunch disrupt, too big to fail, value engineering, Y Combinator, young professional

Thank you to Jamie Joseph and the entire team at Virgin Books UK. One of the most enjoyable aspects of writing this book has been talking to other authors about their experiences. I truly appreciate all the authors who generously gave me their time and advice, notably Alex Banayan, Nick Bilton, Matthew Berry, Blake Harris, Kevin Roose, and Ashlee Vance. A special thank-you to Larry Langton and Langton Media for inspiring me to think about this book and these characters in a new light. Thank you to Mary Ritti and the Snapchat PR team for their help with fact-checking. I am very grateful to all of the teachers, students, and alumni of The Haverford School, where I learned to read and write and, most important, how to appreciate both.

The Uninhabitable Earth: Life After Warming by David Wallace-Wells

agricultural Revolution, Albert Einstein, anthropic principle, Anthropocene, Asian financial crisis, augmented reality, autism spectrum disorder, basic income, behavioural economics, Berlin Wall, bitcoin, Blockadia, British Empire, Buckminster Fuller, Burning Man, Capital in the Twenty-First Century by Thomas Piketty, carbon footprint, carbon tax, carbon-based life, Chekhov's gun, climate anxiety, cognitive bias, computer age, correlation does not imply causation, cryptocurrency, cuban missile crisis, decarbonisation, disinformation, Donald Trump, Dr. Strangelove, effective altruism, Elon Musk, endowment effect, energy transition, everywhere but in the productivity statistics, failed state, fiat currency, global pandemic, global supply chain, Great Leap Forward, income inequality, Intergovernmental Panel on Climate Change (IPCC), invention of agriculture, it's over 9,000, Joan Didion, John Maynard Keynes: Economic Possibilities for our Grandchildren, Kevin Roose, Kim Stanley Robinson, labor-force participation, life extension, longitudinal study, Mark Zuckerberg, mass immigration, megacity, megastructure, Michael Shellenberger, microdosing, microplastics / micro fibres, mutually assured destruction, Naomi Klein, negative emissions, Nick Bostrom, nuclear winter, ocean acidification, off-the-grid, Paris climate accords, Pearl River Delta, Peter Thiel, plutocrats, postindustrial economy, quantitative easing, Ray Kurzweil, rent-seeking, ride hailing / ride sharing, Robert Solow, Sam Altman, Silicon Valley, Skype, South China Sea, South Sea Bubble, Steven Pinker, Stewart Brand, Ted Nordhaus, TED Talk, the built environment, The future is already here, the scientific method, Thomas Malthus, too big to fail, universal basic income, University of East Anglia, Whole Earth Catalog, William Langewiesche, Y Combinator

This goes especially for my bosses Jared Hohlt, Adam Moss, and Pam Wasserstein, and David Haskell, my editor and friend and co-conspirator. Other friends and co-conspirators also helped refine and reconceive what it was I was trying to do in this book, and to all of them I am so thankful, too: Isaac Chotiner, Kerry Howley, Hua Hsu, Christian Lorentzen, Noreen Malone, Chris Parris-Lamb, Willa Paskin, Max Read, and Kevin Roose. For a million unenumerable things, I’d also like to thank Jerry Saltz and Will Leitch, Lisa Miller and Vanessa Grigoriadis, Mike Marino and Andy Roth and Ryan Langer, James Darnton and Andrew Smeall and Scarlet Kim and Ann Fabian, Casey Schwartz and Marie Brenner, Nick Zimmerman and Dan Weber and Whitney Schubert and Joey Frank, Justin Pattner and Daniel Brand, Caitlin Roper, Ann Clarke and Alexis Swerdloff, Stella Bugbee, Meghan O’Rourke, Robert Asahina, Philip Gourevitch, Lorin Stein, and Michael Grunwald.

Servant Economy: Where America's Elite Is Sending the Middle Class by Jeff Faux

air traffic controllers' union, Alan Greenspan, back-to-the-land, Bear Stearns, benefit corporation, Bernie Sanders, Black Swan, Bretton Woods, BRICs, British Empire, business cycle, call centre, centre right, classic study, cognitive dissonance, collateralized debt obligation, collective bargaining, creative destruction, Credit Default Swap, credit default swaps / collateralized debt obligations, crony capitalism, currency manipulation / currency intervention, David Brooks, David Ricardo: comparative advantage, disruptive innovation, falling living standards, financial deregulation, financial innovation, full employment, Glass-Steagall Act, guns versus butter model, high-speed rail, hiring and firing, Howard Zinn, Hyman Minsky, illegal immigration, indoor plumbing, informal economy, invisible hand, John Maynard Keynes: Economic Possibilities for our Grandchildren, junk bonds, Kevin Roose, Kickstarter, lake wobegon effect, Long Term Capital Management, low interest rates, market fundamentalism, Martin Wolf, McMansion, medical malpractice, Michael Milken, military-industrial complex, Minsky moment, mortgage debt, Myron Scholes, Naomi Klein, new economy, oil shock, old-boy network, open immigration, Paul Samuelson, plutocrats, price mechanism, price stability, private military company, public intellectual, radical decentralization, Ralph Nader, reserve currency, rising living standards, Robert Shiller, rolodex, Ronald Reagan, Savings and loan crisis, school vouchers, Silicon Valley, single-payer health, Solyndra, South China Sea, statistical model, Steve Jobs, Suez crisis 1956, Thomas L Friedman, Thorstein Veblen, too big to fail, trade route, Triangle Shirtwaist Factory, union organizing, upwardly mobile, urban renewal, War on Poverty, We are the 99%, working poor, Yogi Berra, Yom Kippur War, you are the product

Bob Ivry, Bradley Keoun, and Phil Kuntz, “Secret Fed Loans Gave Banks $13 Billion Undisclosed to Congress,”Bloomberg Markets, November 27, 2011, http://www.bloomberg.com/news/2011-11-28/secret-fed-loans-undisclosed-to-congress-gave-banks-13-billion-in-income.html. 21. Thomas M. Hoeing, “Too Big to Succeed,” New York Times, December 1, 2010. 22. Eric Dash, “The Lucrative Fall from Grace,” New York Times, September 30, 2011. 23. Susann Craig and Kevin Roose, “Wallets Out, Wall Street Dares to Indulge,”New York Times, November 23, 2010. 24. Phil Angelides, “Will Wall Street Ever Face Justice?,” New York Times, March 2, 2012. 25. Gretchen Morgenson, “It Has a Fancy Name, But Will It Get Tough?,” New York Times, January 28, 2012. 26. Gretchen Morgenson and Louise Story, “As Wall St.

New Power: How Power Works in Our Hyperconnected World--And How to Make It Work for You by Jeremy Heimans, Henry Timms

"Susan Fowler" uber, "World Economic Forum" Davos, 3D printing, 4chan, Affordable Care Act / Obamacare, Airbnb, algorithmic management, augmented reality, autonomous vehicles, battle of ideas, benefit corporation, Benjamin Mako Hill, Big Tech, bitcoin, Black Lives Matter, blockchain, British Empire, Chris Wanstrath, Columbine, Corn Laws, crowdsourcing, data science, David Attenborough, death from overwork, Donald Trump, driverless car, Elon Musk, fake news, Ferguson, Missouri, future of work, game design, gig economy, hiring and firing, holacracy, hustle culture, IKEA effect, impact investing, income inequality, informal economy, job satisfaction, John Zimmer (Lyft cofounder), Jony Ive, Kevin Roose, Kibera, Kickstarter, Lean Startup, Lyft, Mark Zuckerberg, Minecraft, Network effects, new economy, Nicholas Carr, obamacare, Occupy movement, post-truth, profit motive, race to the bottom, radical decentralization, ride hailing / ride sharing, rolling blackouts, rolodex, Salesforce, Saturday Night Live, sharing economy, side hustle, Silicon Valley, six sigma, Snapchat, social web, subscription business, TaskRabbit, tech billionaire, TED Talk, the scientific method, transaction costs, Travis Kalanick, Uber and Lyft, uber lyft, upwardly mobile, web application, WikiLeaks, Yochai Benkler

“We’ve heard people say”: Peg Tyre, “Beyond School Supplies: How DonorsChoose Is Crowdsourcing Real Education Reform,” Fast Company, February 10, 2014. The site has seen over two million: DonorsChoose.org, July 2017. www.donorschoose.org. “We have vested school boards”: Tyre, “Beyond School Supplies.” “an opt-in society”: Kevin Roose, “Silicon Valley’s Secessionist Movement Is Growing,” New York Magazine, October 21, 2013. “Yelp for Drugs”: Peter Kafka, “Balaji Srinivasan, Who May Run the FDA for Trump, Hates the FDA,” Recode, January 14, 2017. In a leaked document: Alyson Shontell, “A Leaked Internal Uber Presentation Shows What the Company Really Values in Its Employees,” Business Insider, November 19, 2014.

Bezonomics: How Amazon Is Changing Our Lives and What the World's Best Companies Are Learning From It by Brian Dumaine

activist fund / activist shareholder / activist investor, AI winter, Airbnb, Amazon Robotics, Amazon Web Services, Atul Gawande, autonomous vehicles, basic income, Bernie Sanders, Big Tech, Black Swan, call centre, Cambridge Analytica, carbon tax, Carl Icahn, Chris Urmson, cloud computing, corporate raider, creative destruction, Danny Hillis, data science, deep learning, Donald Trump, Elon Musk, Erik Brynjolfsson, Fairchild Semiconductor, fake news, fulfillment center, future of work, gig economy, Glass-Steagall Act, Google Glasses, Google X / Alphabet X, income inequality, independent contractor, industrial robot, Internet of things, Jeff Bezos, job automation, Joseph Schumpeter, Kevin Kelly, Kevin Roose, Lyft, Marc Andreessen, Mark Zuckerberg, military-industrial complex, money market fund, natural language processing, no-fly zone, Ocado, pets.com, plutocrats, race to the bottom, ride hailing / ride sharing, Salesforce, Sand Hill Road, self-driving car, shareholder value, Sheryl Sandberg, Silicon Valley, Silicon Valley startup, Snapchat, speech recognition, Steve Jobs, Stewart Brand, supply-chain management, TED Talk, Tim Cook: Apple, too big to fail, Travis Kalanick, two-pizza team, Uber and Lyft, uber lyft, universal basic income, warehouse automation, warehouse robotics, wealth creators, web application, Whole Earth Catalog, work culture

Businesses not only have to compete: “Marketplaces Year in Review 2018,” Marketplace Pulse, https://www.marketplacepulse.com/marketplaces-year-in-review-2018#amazonsellersfunnel. In its defense: “Small Business Means Big Opportunity.” To say that these sellers: Adam Levy, “Amazon’s Third-Party Marketplace Is Worth Twice as Much as Its Own Retail Operations,” The Motley Fool, March 7, 2019. At one point, some 90 percent: Kevin Roose, “Inside the Home of Instant Pot, the Kitchen Gadget That Spawned a Religion,” New York Times, December 17, 2017. In late 2018, Amazon: Eugene Kim, “Amazon Has Been Promoting Its Own Products at the Bottom of Competitors’ Listings,” CNBC, October 2, 2018. They also seem designed: Julia Angwin and Surya Mattu, “Amazon Says It Puts Customers First.

Hit Makers: The Science of Popularity in an Age of Distraction by Derek Thompson

Airbnb, Albert Einstein, Alexey Pajitnov wrote Tetris, always be closing, augmented reality, Clayton Christensen, data science, Donald Trump, Downton Abbey, Ford Model T, full employment, game design, Golden age of television, Gordon Gekko, hindsight bias, hype cycle, indoor plumbing, industrial cluster, information trail, invention of the printing press, invention of the telegraph, Jeff Bezos, John Snow's cholera map, Kevin Roose, Kodak vs Instagram, linear programming, lock screen, Lyft, Marc Andreessen, Mark Zuckerberg, Marshall McLuhan, Mary Meeker, Menlo Park, Metcalfe’s law, Minecraft, Nate Silver, Network effects, Nicholas Carr, out of africa, planned obsolescence, power law, prosperity theology / prosperity gospel / gospel of success, randomized controlled trial, recommendation engine, Robert Gordon, Ronald Reagan, Savings and loan crisis, Silicon Valley, Skype, Snapchat, social contagion, statistical model, Steve Ballmer, Steve Jobs, Steven Levy, Steven Pinker, subscription business, TED Talk, telemarketer, the medium is the message, The Rise and Fall of American Growth, Tyler Cowen, Uber and Lyft, Uber for X, uber lyft, Vilfredo Pareto, Vincenzo Peruggia: Mona Lisa, women in the workforce

Thanks to those whose conversations inspired this book, directly and implicitly: Drew Durbin, Lincoln Quirk, Michael Diamond, Jordan Weissmann, Robbie dePicciotto, Laura Martin, Maria Konnikova, Mark Harris, Spencer Kornhaber, Rececca Rosen, Alexis Madrigal, Bob Cohn, John Gould, Don Peck, James Bennet, Kevin Roose, Gabriel Rossman, Jesse Prinz, Duncan Watts, Anne Messitte, Andrew Golis, Aditya Sood, Nicholas Jackson, Seth Godin, the Diamonds, the Durbins, and Kira Thompson. Thanks to my grandmother, uncles, aunts, parents, and sister. NOTES Introduction “a love song is being sung to her”: Jan Swafford, Johannes Brahms: A Biography (New York: Vintage, 2012), 338.

The Industries of the Future by Alec Ross

"World Economic Forum" Davos, 23andMe, 3D printing, Airbnb, Alan Greenspan, algorithmic bias, algorithmic trading, AltaVista, Anne Wojcicki, autonomous vehicles, banking crisis, barriers to entry, Bernie Madoff, bioinformatics, bitcoin, Black Lives Matter, blockchain, Boston Dynamics, Brian Krebs, British Empire, business intelligence, call centre, carbon footprint, clean tech, cloud computing, collaborative consumption, connected car, corporate governance, Credit Default Swap, cryptocurrency, data science, David Brooks, DeepMind, Demis Hassabis, disintermediation, Dissolution of the Soviet Union, distributed ledger, driverless car, Edward Glaeser, Edward Snowden, en.wikipedia.org, Erik Brynjolfsson, Evgeny Morozov, fiat currency, future of work, General Motors Futurama, global supply chain, Google X / Alphabet X, Gregor Mendel, industrial robot, information security, Internet of things, invention of the printing press, Jaron Lanier, Jeff Bezos, job automation, John Markoff, Joi Ito, Kevin Roose, Kickstarter, knowledge economy, knowledge worker, lifelogging, litecoin, low interest rates, M-Pesa, machine translation, Marc Andreessen, Mark Zuckerberg, Max Levchin, Mikhail Gorbachev, military-industrial complex, mobile money, money: store of value / unit of account / medium of exchange, Nelson Mandela, new economy, off-the-grid, offshore financial centre, open economy, Parag Khanna, paypal mafia, peer-to-peer, peer-to-peer lending, personalized medicine, Peter Thiel, precision agriculture, pre–internet, RAND corporation, Ray Kurzweil, recommendation engine, ride hailing / ride sharing, Rubik’s Cube, Satoshi Nakamoto, selective serotonin reuptake inhibitor (SSRI), self-driving car, sharing economy, Silicon Valley, Silicon Valley startup, Skype, smart cities, social graph, software as a service, special economic zone, supply-chain management, supply-chain management software, technoutopianism, TED Talk, The Future of Employment, Travis Kalanick, underbanked, unit 8200, Vernor Vinge, Watson beat the top human players on Jeopardy!, women in the workforce, work culture , Y Combinator, young professional

Summers, “How Uber and the Sharing Economy Can Win Over Regulators,” Harvard Business Review, October 13, 2014, https://hbr.org/2014/10/how-uber-and-the-sharing-economy-can-win-over-regulators/; TX Zhuo, “Airbnb and Uber Are Just the Beginning: What’s Next for the Sharing Economy,” Entrepreneur, March 25, 2015, http://www.entrepreneur.com/article/244192. Founded in 2009 by Travis Kalanick: Cities, Uber, https://www.uber.com/cities. Uber’s first tagline was: Kevin Roose, “Uber Might Be More Valuable Than Facebook Someday. Here’s Why,” New York Magazine, December 6, 2013, http://nymag.com/daily/intelligencer/2013/12/uber-might-be-more-valuable-than-facebook.html. Uber is developing a ride-sharing: “The City of the Future: One Million Fewer Cars on the Road,” Uber Newsroom, October 3, 2014, http://blog.uber.com/city-future.

Pound Foolish: Exposing the Dark Side of the Personal Finance Industry by Helaine Olen

Alan Greenspan, American ideology, asset allocation, Bear Stearns, behavioural economics, Bernie Madoff, buy and hold, Cass Sunstein, Credit Default Swap, David Brooks, delayed gratification, diversification, diversified portfolio, Donald Trump, Elliott wave, en.wikipedia.org, estate planning, financial engineering, financial innovation, Flash crash, game design, greed is good, high net worth, impulse control, income inequality, index fund, John Bogle, Kevin Roose, London Whale, longitudinal study, low interest rates, Mark Zuckerberg, Mary Meeker, money market fund, mortgage debt, multilevel marketing, oil shock, payday loans, pension reform, Ponzi scheme, post-work, prosperity theology / prosperity gospel / gospel of success, quantitative easing, Ralph Nader, RAND corporation, random walk, Richard Thaler, Ronald Reagan, Saturday Night Live, Stanford marshmallow experiment, stocks for the long run, The 4% rule, too big to fail, transaction costs, Unsafe at Any Speed, upwardly mobile, Vanguard fund, wage slave, women in the workforce, working poor, éminence grise

Ingrid Adade, the financial literacy officer for Leominster Credit Union: Brandon Butler, “Financial Institutions Reach Out To Growing Market Niche: Kids,” Worcester Business Journal, News, September 12, 2011, http://www.wbjournal.com/article/20110912/PRINTEDITION/309119980. Banzai, a Utah-based firm: http://www.cuinschool.com. 206 Money XLive, a live celebrity concert/financial literacy pep rally: http://www.financialeducatorscouncil.org/financialliteracysponsor.html. founder John Hope Bryant, in the words of the New York Times: Ben Protess and Kevin Roose, “Charities Struggle With Smaller Wall Street Donations,” DealBook, New York Times, August 30, 2011, http://dealbook.nytimes.com/2011/08/30/charities-struggle-with-smaller-wall-st-donations. Lew Mandell: author interview. 208 Charles Schwab: “2011 Teens & Money Survey Findings,” Charles Schwab, http://www.aboutschwab.com/images/press/teensmoneyfactsheet.pdf.

Creative Intelligence: Harnessing the Power to Create, Connect, and Inspire by Bruce Nussbaum

"World Economic Forum" Davos, 3D printing, Airbnb, Albert Einstein, Berlin Wall, Black Swan, Chuck Templeton: OpenTable:, clean water, collapse of Lehman Brothers, creative destruction, Credit Default Swap, crony capitalism, crowdsourcing, Danny Hillis, declining real wages, demographic dividend, disruptive innovation, Elon Musk, en.wikipedia.org, Eugene Fama: efficient market hypothesis, fail fast, Fall of the Berlin Wall, follow your passion, game design, gamification, gentrification, housing crisis, Hyman Minsky, industrial robot, invisible hand, James Dyson, Jane Jacobs, Jeff Bezos, jimmy wales, John Gruber, John Markoff, Joseph Schumpeter, Kevin Roose, Kickstarter, Larry Ellison, lone genius, longitudinal study, manufacturing employment, Marc Andreessen, Mark Zuckerberg, Martin Wolf, Max Levchin, Minsky moment, new economy, Paul Graham, Peter Thiel, QR code, race to the bottom, reality distortion field, reshoring, Richard Florida, Ronald Reagan, shareholder value, Sheryl Sandberg, Silicon Valley, Silicon Valley ideology, Silicon Valley startup, SimCity, six sigma, Skype, SoftBank, Steve Ballmer, Steve Jobs, Steve Wozniak, supply-chain management, Tesla Model S, The Chicago School, The Design of Experiments, the High Line, The Myth of the Rational Market, thinkpad, TikTok, Tim Cook: Apple, too big to fail, tulip mania, Tyler Cowen, We are the 99%, Y Combinator, young professional, Zipcar

Although I waited too long and missed the chance to buy the painting of her mother, I do have another hanging on my wall that portrays the hills of her Laguna Pueblo where potters go to collect their clay. 90 Erving Goffman, a Canadian-born: Erving Goffman, Interaction Ritual: Essays on Face-to-Face Behavior (New York: Anchor Books, 1967); Erving Goffman, Frame Analysis: An Essay on the Organization of Experience (London: Harper and Row, 1974). 90 But today, thanks to outrage at the 1 percent: Kevin Roose, “A Blow to Pinstripe Aspirations,” New York Times, November 11, 2011, accessed September 11, 2012, http://dealbook.nytimes.com/2011/11/21/wall-st-layoffs-take-heavy-toll-on-younger-workers/. 91 Chemotherapy is a difficult therapy: I heard Irish Maliq speak at the GE HealthCare Conference Health by Design in 2009.

Frenemies: The Epic Disruption of the Ad Business by Ken Auletta

"World Economic Forum" Davos, Airbnb, Alvin Toffler, AOL-Time Warner, barriers to entry, Bernie Sanders, bike sharing, Boris Johnson, Build a better mousetrap, Burning Man, call centre, Cambridge Analytica, capitalist realism, carbon footprint, cloud computing, commoditize, connected car, content marketing, corporate raider, crossover SUV, data science, digital rights, disintermediation, Donald Trump, driverless car, Elon Musk, fake news, financial engineering, forensic accounting, Future Shock, Google Glasses, Internet of things, Jeff Bezos, Kevin Roose, Khan Academy, Lyft, Mark Zuckerberg, market design, Mary Meeker, Max Levchin, Menlo Park, move fast and break things, Naomi Klein, NetJets, Network effects, pattern recognition, pets.com, race to the bottom, Richard Feynman, ride hailing / ride sharing, Salesforce, Saturday Night Live, self-driving car, sharing economy, Sheryl Sandberg, Shoshana Zuboff, Silicon Valley, Snapchat, Steve Ballmer, Steve Jobs, surveillance capitalism, Susan Wojcicki, The Theory of the Leisure Class by Thorstein Veblen, three-martini lunch, Tim Cook: Apple, transaction costs, Uber and Lyft, uber lyft, Upton Sinclair, éminence grise

And when it was revealed that Facebook’s algorithms inadvertently enabled advertisers to target consumers with cringe-worthy keywords like “Jew hater,” and a Russian troll farm secretly purchased $100 million of ads to spread “fake news” to further polarize Americans during the 2016 presidential contest, founder Mark Zuckerberg acknowledged the limitations of his managers to control the algorithms. “I wish I could tell you we’re going to be able to catch all bad content in our system,” he announced in September 2017. “I wish I could tell you we’re going to be able to stop all interference, but that wouldn’t be realistic.” This prompted Kevin Roose of the New York Times to label this Facebook’s “Frankenstein moment,” likening this to Mary Shelley’s book, when the scientist—Dr. Frankenstein—realizes his robot creature “has gone rogue.” In October 2017, Mark Zuckerberg sheepishly admitted he should not have been so quick to defend the ability of Facebook’s machines to block “fake” news pushed by Russian hackers to subvert the Clinton presidential campaign.

A World Without Work: Technology, Automation, and How We Should Respond by Daniel Susskind

"World Economic Forum" Davos, 3D printing, agricultural Revolution, AI winter, Airbnb, Albert Einstein, algorithmic trading, AlphaGo, artificial general intelligence, autonomous vehicles, basic income, Bertrand Russell: In Praise of Idleness, Big Tech, blue-collar work, Boston Dynamics, British Empire, Capital in the Twenty-First Century by Thomas Piketty, cloud computing, computer age, computer vision, computerized trading, creative destruction, David Graeber, David Ricardo: comparative advantage, deep learning, DeepMind, Demis Hassabis, demographic transition, deskilling, disruptive innovation, Donald Trump, Douglas Hofstadter, driverless car, drone strike, Edward Glaeser, Elon Musk, en.wikipedia.org, Erik Brynjolfsson, fake news, financial innovation, flying shuttle, Ford Model T, fulfillment center, future of work, gig economy, Gini coefficient, Google Glasses, Gödel, Escher, Bach, Hans Moravec, income inequality, income per capita, industrial robot, interchangeable parts, invisible hand, Isaac Newton, Jacques de Vaucanson, James Hargreaves, job automation, John Markoff, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, John von Neumann, Joi Ito, Joseph Schumpeter, Kenneth Arrow, Kevin Roose, Khan Academy, Kickstarter, Larry Ellison, low skilled workers, lump of labour, machine translation, Marc Andreessen, Mark Zuckerberg, means of production, Metcalfe’s law, natural language processing, Neil Armstrong, Network effects, Nick Bostrom, Occupy movement, offshore financial centre, Paul Samuelson, Peter Thiel, pink-collar, precariat, purchasing power parity, Ray Kurzweil, ride hailing / ride sharing, road to serfdom, Robert Gordon, Sam Altman, Second Machine Age, self-driving car, shareholder value, sharing economy, Silicon Valley, Snapchat, social intelligence, software is eating the world, sovereign wealth fund, spinning jenny, Stephen Hawking, Steve Jobs, strong AI, tacit knowledge, technological solutionism, TED Talk, telemarketer, The Future of Employment, The Rise and Fall of American Growth, the scientific method, The Theory of the Leisure Class by Thorstein Veblen, The Wealth of Nations by Adam Smith, Thorstein Veblen, Travis Kalanick, Turing test, Two Sigma, Tyler Cowen, Tyler Cowen: Great Stagnation, universal basic income, upwardly mobile, warehouse robotics, Watson beat the top human players on Jeopardy!, We are the 99%, wealth creators, working poor, working-age population, Y Combinator

., World Inequality Report. 63.  “Why Trade Unions Are Declining,” Economist, 29 September 2015. 64.  John Kenneth Galbraith, American Capitalism: The Concept of Countervailing Power (Eastford, CT: Martino Fine Books, 2012). 65.  Satya Nadella, “The Partnership of the Future,” Slate, 28 June 2016. 66.  Kevin Roose, “The Hidden Automation Agenda of the Davos Elite,” New York Times, 25 January 2019. 67.  Ryan Abbott and Bret Bogenschneider, “Should Robots Pay Taxes? Tax Policy in the Age of Automation,” Harvard Law & Policy Review 12 (2018). 68.  “New Poll Reveals 8 in 10 Londoners Believe Capital’s Nurses Are Underpaid,” Royal College of Nursing, 6 September 2017, https://www.rcn.org.uk/; “The 50th Annual PDK Poll of the Public’s Attitudes Toward the Public Schools, Teaching: Respect but Dwindling Appeal,” PDK Poll, http://pdkpoll.org/ (accessed September 2018). 69.  

Who’s Raising the Kids?: Big Tech, Big Business, and the Lives of Children by Susan Linn

Albert Einstein, algorithmic bias, Apple's 1984 Super Bowl advert, augmented reality, benefit corporation, Big Tech, big-box store, BIPOC, Black Lives Matter, British Empire, cashless society, clean water, coronavirus, COVID-19, delayed gratification, digital divide, digital rights, disinformation, Donald Trump, Elon Musk, en.wikipedia.org, fake news, gamification, George Floyd, Howard Zinn, impulse control, Internet of things, Isaac Newton, Jaron Lanier, Jeff Bezos, Kevin Roose, Khan Academy, language acquisition, late fees, lockdown, longitudinal study, Mark Zuckerberg, market design, meta-analysis, Minecraft, neurotypical, new economy, Nicholas Carr, planned obsolescence, plant based meat, precautionary principle, Ralph Nader, RAND corporation, randomized controlled trial, retail therapy, Ronald Reagan, Salesforce, Shoshana Zuboff, Silicon Valley, Snapchat, Steve Jobs, surveillance capitalism, techlash, theory of mind, TikTok, Tim Cook: Apple

Adam Mosseri, “Pausing ‘Instagram Kids’ and Building Parental Supervision Tools,” Instagram, September 27, 2021, about.instagram.com/blog/announcements/pausing-instagram-kids. 80.  Mosseri, “Pausing ‘Instagram Kids.’” 81.  Georgia Wells and Jeff Horwitz, “Facebook’s Effort to Attract Preteens Goes Beyond Instagram Kids, Documents Show,” Wall Street Journal, September 28, 2021, www.wsj.com/articles/facebook-instagram-kids-tweens-attract-11632849667. 82.  Kevin Roose, “Facebook Is Weaker Than We Knew,” New York Times, October 4, 2021. CHAPTER 4: BROWSE! CLICK! BUY! REPEAT! “Amazon CEO Jeff Bezos Tip #37: ‘Reduce Friction,’” YouTube, March 10, 2013, www.youtube.com/watch?v=hUtQv8YWCGE.   1.  Tim Kasser, The High Price of Materialism (Cambridge: MIT Press, 2002).   2.  

You've Been Played: How Corporations, Governments, and Schools Use Games to Control Us All by Adrian Hon

"hyperreality Baudrillard"~20 OR "Baudrillard hyperreality", 4chan, Adam Curtis, Adrian Hon, Airbnb, Amazon Mechanical Turk, Amazon Web Services, Astronomia nova, augmented reality, barriers to entry, Bellingcat, Big Tech, bitcoin, bread and circuses, British Empire, buy and hold, call centre, computer vision, conceptual framework, contact tracing, coronavirus, corporate governance, COVID-19, crowdsourcing, cryptocurrency, David Graeber, David Sedaris, deep learning, delayed gratification, democratizing finance, deplatforming, disinformation, disintermediation, Dogecoin, electronic logging device, Elon Musk, en.wikipedia.org, Ethereum, fake news, fiat currency, Filter Bubble, Frederick Winslow Taylor, fulfillment center, Galaxy Zoo, game design, gamification, George Floyd, gig economy, GitHub removed activity streaks, Google Glasses, Hacker News, Hans Moravec, Ian Bogost, independent contractor, index fund, informal economy, Jeff Bezos, job automation, jobs below the API, Johannes Kepler, Kevin Kelly, Kevin Roose, Kickstarter, Kiva Systems, knowledge worker, Lewis Mumford, lifelogging, linked data, lockdown, longitudinal study, loss aversion, LuLaRoe, Lyft, Marshall McLuhan, megaproject, meme stock, meta-analysis, Minecraft, moral panic, multilevel marketing, non-fungible token, Ocado, Oculus Rift, One Laptop per Child (OLPC), orbital mechanics / astrodynamics, Parler "social media", passive income, payment for order flow, prisoner's dilemma, QAnon, QR code, quantitative trading / quantitative finance, r/findbostonbombers, replication crisis, ride hailing / ride sharing, Robinhood: mobile stock trading app, Ronald Coase, Rubik’s Cube, Salesforce, Satoshi Nakamoto, scientific management, shareholder value, sharing economy, short selling, short squeeze, Silicon Valley, SimCity, Skinner box, spinning jenny, Stanford marshmallow experiment, Steve Jobs, Stewart Brand, TED Talk, The Nature of the Firm, the scientific method, TikTok, Tragedy of the Commons, transaction costs, Twitter Arab Spring, Tyler Cowen, Uber and Lyft, uber lyft, urban planning, warehouse robotics, Whole Earth Catalog, why are manhole covers round?, workplace surveillance

“Working as a Call Center Supervisor,” Dialpad Help Center, Dialpad, accessed November 26, 2021, https://help.dialpad.com/hc/en-us/articles/115005100283-Working-as-a-Call-Center-Supervisor. 41. Ken Armstrong, Justin Elliott, and Ariana Tobin, “Meet the Customer Service Reps for Disney and Airbnb Who Have to Pay to Talk to You,” ProPublica, October 2, 2020, www.propublica.org/article/meet-the-customer-service-reps-for-disney-and-airbnb-who-have-to-pay-to-talk-to-you. 42. Kevin Roose, “A Machine May Not Take Your Job, but One Could Become Your Boss,” New York Times, June 23, 2019, www.nytimes.com/2019/06/23/technology/artificial-intelligence-ai-workplace.html; “Cogito,” Crunchbase, accessed November 26, 2021, www.crunchbase.com/organization/cogito-corp. 43. “US20190385632—Method and Apparatus for Speech Behavior Visualization and Gamification,” WIPO IP Portal, World Intellectual Property Organization, December 19, 2019, https://patentscope.wipo.int/search/en/detail.jsf;jsessionid=63E90861E21501F1698669D21C8D7666.wapp2nB?

Platform Revolution: How Networked Markets Are Transforming the Economy--And How to Make Them Work for You by Sangeet Paul Choudary, Marshall W. van Alstyne, Geoffrey G. Parker

3D printing, Affordable Care Act / Obamacare, Airbnb, Alvin Roth, Amazon Mechanical Turk, Amazon Web Services, Andrei Shleifer, Apple's 1984 Super Bowl advert, autonomous vehicles, barriers to entry, Benchmark Capital, big data - Walmart - Pop Tarts, bitcoin, blockchain, business cycle, business logic, business process, buy low sell high, chief data officer, Chuck Templeton: OpenTable:, clean water, cloud computing, connected car, corporate governance, crowdsourcing, data acquisition, data is the new oil, data science, digital map, discounted cash flows, disintermediation, driverless car, Edward Glaeser, Elon Musk, en.wikipedia.org, Erik Brynjolfsson, financial innovation, Free Software Foundation, gigafactory, growth hacking, Haber-Bosch Process, High speed trading, independent contractor, information asymmetry, Internet of things, inventory management, invisible hand, Jean Tirole, Jeff Bezos, jimmy wales, John Markoff, Kevin Roose, Khan Academy, Kickstarter, Lean Startup, Lyft, Marc Andreessen, market design, Max Levchin, Metcalfe’s law, multi-sided market, Network effects, new economy, PalmPilot, payday loans, peer-to-peer lending, Peter Thiel, pets.com, pre–internet, price mechanism, recommendation engine, RFID, Richard Stallman, ride hailing / ride sharing, Robert Metcalfe, Ronald Coase, Salesforce, Satoshi Nakamoto, search costs, self-driving car, shareholder value, sharing economy, side project, Silicon Valley, Skype, smart contracts, smart grid, Snapchat, social bookmarking, social contagion, software is eating the world, Steve Jobs, TaskRabbit, The Chicago School, the long tail, the payments system, Tim Cook: Apple, transaction costs, Travis Kalanick, two-sided market, Uber and Lyft, Uber for X, uber lyft, vertical integration, winner-take-all economy, zero-sum game, Zipcar

Greenwood and Sunil Wattal, “Show Me the Way to Go Home: An Empirical Investigation of Ride Sharing and Motor Vehicle Homicide,” Platform Strategy Research Symposium, Boston, MA, July 9, 2015, http://ssrn.com/abstract=2557612. 7. John Coté, “SF Cracks Down on ‘MonkeyParking’ Mobile App,” SF Gate, June 23, 2014, http://blog.sfgate.com/cityinsider/2014/06/23/sf-cracks-down-on-street-parking-cash-apps/. 8. Kevin Roose, “Does Silicon Valley Have a Contract-Worker Problem?” New York, September 18, 2014, http://nymag.com/daily/intelligencer/2014/09/silicon-valleys-contract-worker-problem.html. 9. George J. Stigler, “The Theory of Economic Regulation,” Bell Journal of Economics and Management Science 2, no. 1 (Spring 1971): 3–21. 10.

Digital Gold: Bitcoin and the Inside Story of the Misfits and Millionaires Trying to Reinvent Money by Nathaniel Popper

4chan, Airbnb, Alan Greenspan, Apple's 1984 Super Bowl advert, banking crisis, Ben Horowitz, Benchmark Capital, bitcoin, Bitcoin Ponzi scheme, blockchain, Burning Man, buy and hold, capital controls, Colonization of Mars, crowdsourcing, cryptocurrency, David Graeber, Dogecoin, Edward Snowden, Elon Musk, Extropian, fiat currency, Fractional reserve banking, Jeff Bezos, Julian Assange, Kevin Roose, Kickstarter, life extension, litecoin, lone genius, low interest rates, M-Pesa, Marc Andreessen, Mark Zuckerberg, Max Levchin, Neal Stephenson, Occupy movement, off-the-grid, PalmPilot, peer-to-peer, peer-to-peer lending, Peter Thiel, Ponzi scheme, price stability, QR code, Ross Ulbricht, Satoshi Nakamoto, Silicon Valley, Simon Singh, Skype, slashdot, smart contracts, Startup school, stealth mode startup, the payments system, transaction costs, tulip mania, Tyler Cowen, Virgin Galactic, Vitalik Buterin, WikiLeaks

But the story wouldn’t have come together without the time and cooperation of Fran, Hal, and Jason Finney; Dan Morehead; Patrick Murck; Erik Voorhees; Jesse Powell; Mark Karpeles; Mike Hearn; Naval Ravikant; Jed McCaleb; MiSoon Burzlaff; Nick Szabo; Reid Hoffman; Eric O’Brien; Federico Murrone; Charlie Lee; Amir Taaki; Jamileh Taaki; Alex Rampell; Emmauel Abiodun; Nicolas Cary; David Marcus; Jorge Restrelli; Bill Tanona; Pete Briger; Jamie Dimon; Max Neukirchen; Andy Dresner; Paul Walker; Marty Chavez; Alexander Kuzmin; Nicole Navas; Lyn Ulbricht; Josh Dratel; John Collins; Jennifer Shasky Calvery; Sebastian Serrano; Chris Larsen; Chris Dixon; Balaji Srinivasan; Marc Andreessen; Kim Milosevic; Brian Armstrong; Fred Ehrsam; John O’Brien; Belle Casares; Patrick Strateman; Yifu Guo; Marcie Braden; Alex Waters; Brian Klein; Nejc Kodric; Paul Chou; Jeff Garzik; Adam Back; Laszlo Hanecz; Leon Li; Gil Lauria; Monica Long; Michael Keferl; Daniel Kelman; Jack Smith; Tim Swanson; Rui Ma; Jack Wang; Ling Kang; Huang Xiaoyu; Kathleen Lee; Ayaka Ver; Alex Likhtenstein; Jeremy Allaire; Matt Cohler; Larry Lenihan; Fred Wilson; Michael Goldstein; Phil Zimmerman; Yin Shih; Perry Metzger; Tony Gallipi; Bruce Wagner; and Justin Myers. I also was lucky to be writing about a topic that had already been covered by smart journalists, academics, and filmmakers like Nicholas Mross, Joshua Davis, Kevin Roose, Eileen Ormsby, Izabella Kaminska, Felix Salmon, Andy Greenberg, Sergio Demian Lerner, Sarah Meikeljohn, Nicolas Christin, Susan Athey, Adrianne Jeffries, and Andrea Chang. This book immensely benefited from my first readers, some of whom are also my best friends: Teddy Wayne, Peter Eavis, Lev Moscow, Mark Suppes, David Segal, Benny Gorlick, Alex Morcos, and Ben Davenport.

Work Rules!: Insights From Inside Google That Will Transform How You Live and Lead by Laszlo Bock

Abraham Maslow, Abraham Wald, Airbnb, Albert Einstein, AltaVista, Atul Gawande, behavioural economics, Black Swan, book scanning, Burning Man, call centre, Cass Sunstein, Checklist Manifesto, choice architecture, citizen journalism, clean water, cognitive load, company town, correlation coefficient, crowdsourcing, Daniel Kahneman / Amos Tversky, deliberate practice, en.wikipedia.org, experimental subject, Fairchild Semiconductor, Frederick Winslow Taylor, future of work, Google Earth, Google Glasses, Google Hangouts, Google X / Alphabet X, Googley, helicopter parent, immigration reform, Internet Archive, Kevin Roose, longitudinal study, Menlo Park, mental accounting, meta-analysis, Moneyball by Michael Lewis explains big data, nudge unit, PageRank, Paul Buchheit, power law, Ralph Waldo Emerson, Rana Plaza, random walk, Richard Thaler, Rubik’s Cube, self-driving car, shareholder value, Sheryl Sandberg, side project, Silicon Valley, six sigma, statistical model, Steve Ballmer, Steve Jobs, Steven Levy, Steven Pinker, survivorship bias, Susan Wojcicki, TaskRabbit, The Wisdom of Crowds, Tony Hsieh, Turing machine, Wayback Machine, winner-take-all economy, Y2K

“Milestones in Mayer’s Tenure as Yahoo’s Chief,” New York Times, January 16, 2014, http://www.nytimes.com/interactive/2014/01/16/technology/marissa-mayer-yahoo-timeline.html?_r=0#/#time303_8405. 67. Brian Stelter, “He Has Millions and a New Job at Yahoo. Soon, He’ll Be 18,” New York Times, March 25, 2013, http://www.nytimes.com/2013/03/26/business/media/nick-daloisio-17-sells-summly-app-to-yahoo.html?hp&_r=0. Kevin Roose, “Yahoo’s Summly Acquisition Is About PR and Hiring, Not a 17-Year-Old’s App,” New York, March 26, 2013, http://nymag.com/daily/intelligencer/2013/03/yahoos-summly-acquisition-is-about-image.html. 68. “Yahoo Acquires Xobni App,” Zacks Equity Research, July 5, 2013, http://finance.yahoo.com/news/yahoo-acquires-xobni-app-154002114.html. 69.

The Black Box Society: The Secret Algorithms That Control Money and Information by Frank Pasquale

Adam Curtis, Affordable Care Act / Obamacare, Alan Greenspan, algorithmic trading, Amazon Mechanical Turk, American Legislative Exchange Council, asset-backed security, Atul Gawande, bank run, barriers to entry, basic income, Bear Stearns, Berlin Wall, Bernie Madoff, Black Swan, bonus culture, Brian Krebs, business cycle, business logic, call centre, Capital in the Twenty-First Century by Thomas Piketty, Chelsea Manning, Chuck Templeton: OpenTable:, cloud computing, collateralized debt obligation, computerized markets, corporate governance, Credit Default Swap, credit default swaps / collateralized debt obligations, crowdsourcing, cryptocurrency, data science, Debian, digital rights, don't be evil, drone strike, Edward Snowden, en.wikipedia.org, Evgeny Morozov, Fall of the Berlin Wall, Filter Bubble, financial engineering, financial innovation, financial thriller, fixed income, Flash crash, folksonomy, full employment, Gabriella Coleman, Goldman Sachs: Vampire Squid, Google Earth, Hernando de Soto, High speed trading, hiring and firing, housing crisis, Ian Bogost, informal economy, information asymmetry, information retrieval, information security, interest rate swap, Internet of things, invisible hand, Jaron Lanier, Jeff Bezos, job automation, John Bogle, Julian Assange, Kevin Kelly, Kevin Roose, knowledge worker, Kodak vs Instagram, kremlinology, late fees, London Interbank Offered Rate, London Whale, machine readable, Marc Andreessen, Mark Zuckerberg, Michael Milken, mobile money, moral hazard, new economy, Nicholas Carr, offshore financial centre, PageRank, pattern recognition, Philip Mirowski, precariat, profit maximization, profit motive, public intellectual, quantitative easing, race to the bottom, reality distortion field, recommendation engine, regulatory arbitrage, risk-adjusted returns, Satyajit Das, Savings and loan crisis, search engine result page, shareholder value, Silicon Valley, Snapchat, social intelligence, Spread Networks laid a new fibre optics cable between New York and Chicago, statistical arbitrage, statistical model, Steven Levy, technological solutionism, the scientific method, too big to fail, transaction costs, two-sided market, universal basic income, Upton Sinclair, value at risk, vertical integration, WikiLeaks, Yochai Benkler, zero-sum game

Todd Woody, “You’d Never Know He’s a Sun King,” New York Times, May 9, 2010, BU1; “Vice Fund Manager Finds Plenty of Virtue in Sin Stocks,” Middletown Press, August 24, 2010, http://www.middletownpress.com /articles /2010/08/24 /business/doc4c732f5c49a1d717896087.txt. 81. Mark Kinver, “China’s ‘Rapid Renewables Surge,’ ” BBC News, August 1, 2008, http://news.bbc.co.uk /2/hi /science/nature/7535839.stm. NOTES TO PAGES 212–214 303 82. Moreover, overwork has been documented among many in the industry. Kevin Roose, Young Money: Inside the Hidden World of Wall Street’s Post- Crash Recruits (New York: Grand Central Publishing, 2014); Karen Ho, Liquidated: An Ethnography of Wall Street (Durham, NC: Duke University Press, 2009). 83. See, e.g., Regina F. Burch, “Financial Regulatory Reform PostFinancial Crisis: Unintended Consequences for Small Businesses,” Penn State Law Review 115 (2010–2011): 443.

Selfie: How We Became So Self-Obsessed and What It's Doing to Us by Will Storr

Abraham Maslow, Adam Curtis, Alan Greenspan, Albert Einstein, autonomous vehicles, banking crisis, bitcoin, classic study, computer age, correlation does not imply causation, Donald Trump, Douglas Engelbart, Douglas Engelbart, Elon Musk, en.wikipedia.org, gamification, gig economy, greed is good, intentional community, invisible hand, job automation, John Markoff, Kevin Roose, Kickstarter, Lewis Mumford, longitudinal study, low interest rates, Lyft, Menlo Park, meta-analysis, military-industrial complex, Mont Pelerin Society, mortgage debt, Mother of all demos, Nixon shock, Peter Thiel, prosperity theology / prosperity gospel / gospel of success, QWERTY keyboard, Rainbow Mansion, rising living standards, road to serfdom, Robert Gordon, Ronald Reagan, selective serotonin reuptake inhibitor (SSRI), Sheryl Sandberg, Silicon Valley, Silicon Valley startup, Steve Bannon, Steve Jobs, Steven Levy, Stewart Brand, synthetic biology, tech bro, tech worker, The Future of Employment, The Rise and Fall of American Growth, Tim Cook: Apple, Travis Kalanick, twin studies, Uber and Lyft, uber lyft, War on Poverty, We are as Gods, Whole Earth Catalog

One, the Negev, had been reported: ‘SRO tenants’ tales tell scary story’, Jessica Kwong, San Francisco Examiner, 21 November 2014. Meanwhile, Chez JJ, in the Castro: ‘An SF Hacker Hostel Faces the Real World and Loses’, Davey Alba, Wired, 22 August 2015. The Startup Castle, a Tudor-style mansion: ‘Silicon Valley’s “Startup Castle” is looking for roommates, and the requirements are completely bonkers’, Kevin Roose, Fusion.net, 13 May 2015. They cite surveys that suggest . . . etc.: Generation Me, Jean Twenge (Atria, 2006), p. 99. One 2006 poll of British children placed . . . Over in the US: The Narcissism Epidemic, Jean M. Twenge and W. Keith Campbell (Free Press, 2010), pp. 93, 94. Twenge points to further data that suggest individualism is rising: ‘Increases in Individualistic Words and Phrases in American Books, 1960–2008’, Jean M.

Super Pumped: The Battle for Uber by Mike Isaac

"Susan Fowler" uber, "World Economic Forum" Davos, activist fund / activist shareholder / activist investor, Airbnb, Albert Einstein, always be closing, Amazon Web Services, Andy Kessler, autonomous vehicles, Ayatollah Khomeini, barriers to entry, Bay Area Rapid Transit, Benchmark Capital, Big Tech, Burning Man, call centre, Cambridge Analytica, Chris Urmson, Chuck Templeton: OpenTable:, citizen journalism, Clayton Christensen, cloud computing, corporate governance, creative destruction, data science, Didi Chuxing, don't be evil, Donald Trump, driverless car, Elon Musk, end-to-end encryption, fake news, family office, gig economy, Google Glasses, Google X / Alphabet X, Greyball, Hacker News, high net worth, hockey-stick growth, hustle culture, impact investing, information security, Jeff Bezos, John Markoff, John Zimmer (Lyft cofounder), Kevin Roose, Kickstarter, Larry Ellison, lolcat, Lyft, Marc Andreessen, Marc Benioff, Mark Zuckerberg, Masayoshi Son, mass immigration, Menlo Park, Mitch Kapor, money market fund, moral hazard, move fast and break things, Network effects, new economy, off grid, peer-to-peer, pets.com, Richard Florida, ride hailing / ride sharing, Salesforce, Sand Hill Road, self-driving car, selling pickaxes during a gold rush, shareholder value, Shenzhen special economic zone , Sheryl Sandberg, side hustle, side project, Silicon Valley, Silicon Valley startup, skunkworks, Snapchat, SoftBank, software as a service, software is eating the world, South China Sea, South of Market, San Francisco, sovereign wealth fund, special economic zone, Steve Bannon, Steve Jobs, stock buybacks, super pumped, TaskRabbit, tech bro, tech worker, the payments system, Tim Cook: Apple, Travis Kalanick, Uber and Lyft, Uber for X, uber lyft, ubercab, union organizing, upwardly mobile, Vision Fund, WeWork, Y Combinator

Everyone has a motivation to speak with a reporter, but many of my best sources felt they were doing the right thing by coming forward and telling their story in hopes it would help people to better understand the story of Uber. I want to express my thanks to all of you here: I truly could not have done it without you. Many thanks as well go to the writers and friends who counseled and supported me through the process. Kevin Roose, B. J. Novak, Nick Bilton, and Anna Wiener gave brilliant feedback, while Tristan Lewis, Emily Silverman, and Hana Metzger provided much needed respite from my writing desk. And finally, to my family—Michael, Lorraine, Joe, and especially Sarah Emerson and Bruna—all of whom have managed to deal with my craziness, long days, and even longer nights of reporting and writing this book.

The Contrarian: Peter Thiel and Silicon Valley's Pursuit of Power by Max Chafkin

3D printing, affirmative action, Airbnb, anti-communist, bank run, Bernie Sanders, Big Tech, bitcoin, Black Lives Matter, Black Monday: stock market crash in 1987, Blitzscaling, Boeing 747, borderless world, Cambridge Analytica, charter city, cloud computing, cognitive dissonance, Cornelius Vanderbilt, coronavirus, COVID-19, Credit Default Swap, cryptocurrency, David Brooks, David Graeber, DeepMind, digital capitalism, disinformation, don't be evil, Donald Trump, driverless car, Electric Kool-Aid Acid Test, Elon Musk, Ethereum, Extropian, facts on the ground, Fairchild Semiconductor, fake news, Ferguson, Missouri, Frank Gehry, Gavin Belson, global macro, Gordon Gekko, Greyball, growth hacking, guest worker program, Hacker News, Haight Ashbury, helicopter parent, hockey-stick growth, illegal immigration, immigration reform, Internet Archive, Jeff Bezos, John Markoff, Kevin Roose, Kickstarter, Larry Ellison, life extension, lockdown, low interest rates, Lyft, Marc Andreessen, Mark Zuckerberg, Maui Hawaii, Max Levchin, Menlo Park, military-industrial complex, moral panic, move fast and break things, Neal Stephenson, Nelson Mandela, Network effects, off grid, offshore financial centre, oil shale / tar sands, open borders, operational security, PalmPilot, Paris climate accords, Patri Friedman, paypal mafia, Peter Gregory, Peter Thiel, pets.com, plutocrats, Ponzi scheme, prosperity theology / prosperity gospel / gospel of success, public intellectual, QAnon, quantitative hedge fund, quantitative trading / quantitative finance, randomized controlled trial, regulatory arbitrage, Renaissance Technologies, reserve currency, ride hailing / ride sharing, risk tolerance, Robinhood: mobile stock trading app, Ronald Reagan, Sam Altman, Sand Hill Road, self-driving car, sharing economy, Sheryl Sandberg, Silicon Valley, Silicon Valley billionaire, Silicon Valley ideology, Silicon Valley startup, skunkworks, social distancing, software is eating the world, sovereign wealth fund, Steve Bannon, Steve Jobs, Steven Levy, Stewart Brand, surveillance capitalism, TaskRabbit, tech billionaire, tech worker, TechCrunch disrupt, techlash, technology bubble, technoutopianism, Ted Kaczynski, TED Talk, the new new thing, the scientific method, Tim Cook: Apple, transaction costs, Travis Kalanick, Tyler Cowen, Uber and Lyft, uber lyft, Upton Sinclair, Vitalik Buterin, We wanted flying cars, instead we got 140 characters, Whole Earth Catalog, WikiLeaks, William Shockley: the traitorous eight, Y Combinator, Y2K, yellow journalism, Zenefits

was the CNBC headline: Jay Yarrow, “Peter Thiel Perfectly Summed Up Donald Trump in a Few Sentences,” CNBC, November 9, 2016, https://www.cnbc.com/2016/11/09/peter-thiel-perfectly-summed-up-donald-trump-in-one-paragraph.html; see also: Dara Lind, “Peter Thiel’s Monstrously Naïve Case for Donald Trump,” Vox, October 31, 2016, https://www.vox.com/policy-and-politics/2016/10/31/13477236/trump-seriously-literally-thiel. popular than anything else: This was a controversial statement in 2016, but it has since been well documented, especially by Kevin Roose at The New York Times. See especially: “What If Facebook Is the Real ‘Silent Majority,’ ” August 27, 2020, https://www.nytimes.com/2020/08/27/technology/what-if-facebook-is-the-real-silent-majority.html. raise $80 million: Issie Lapowsky, “What Did Cambridge Analytica Really Do for Trump’s Campaign,” Wired, October, 26, 2017, https://www.wired.com/story/what-did-cambridge-analytica-really-do-for-trumps-campaign/.

Good Economics for Hard Times: Better Answers to Our Biggest Problems by Abhijit V. Banerjee, Esther Duflo

3D printing, accelerated depreciation, affirmative action, Affordable Care Act / Obamacare, air traffic controllers' union, Airbnb, basic income, behavioural economics, Bernie Sanders, Big Tech, business cycle, call centre, Cambridge Analytica, Capital in the Twenty-First Century by Thomas Piketty, carbon credits, carbon tax, Cass Sunstein, charter city, company town, congestion pricing, correlation does not imply causation, creative destruction, Daniel Kahneman / Amos Tversky, David Ricardo: comparative advantage, decarbonisation, Deng Xiaoping, Donald Trump, Edward Glaeser, en.wikipedia.org, endowment effect, energy transition, Erik Brynjolfsson, experimental economics, experimental subject, facts on the ground, fake news, fear of failure, financial innovation, flying shuttle, gentrification, George Akerlof, Great Leap Forward, green new deal, high net worth, immigration reform, income inequality, Indoor air pollution, industrial cluster, industrial robot, information asymmetry, Intergovernmental Panel on Climate Change (IPCC), Jane Jacobs, Jean Tirole, Jeff Bezos, job automation, Joseph Schumpeter, junk bonds, Kevin Roose, labor-force participation, land reform, Les Trente Glorieuses, loss aversion, low skilled workers, manufacturing employment, Mark Zuckerberg, mass immigration, middle-income trap, Network effects, new economy, New Urbanism, no-fly zone, non-tariff barriers, obamacare, off-the-grid, offshore financial centre, One Laptop per Child (OLPC), open economy, Paul Samuelson, place-making, post-truth, price stability, profit maximization, purchasing power parity, race to the bottom, RAND corporation, randomized controlled trial, restrictive zoning, Richard Thaler, ride hailing / ride sharing, Robert Gordon, Robert Solow, Ronald Reagan, Savings and loan crisis, school choice, Second Machine Age, secular stagnation, self-driving car, shareholder value, short selling, Silicon Valley, smart meter, social graph, spinning jenny, Steve Jobs, systematic bias, Tax Reform Act of 1986, tech worker, technology bubble, The Chicago School, The Future of Employment, The Market for Lemons, The Rise and Fall of American Growth, The Wealth of Nations by Adam Smith, total factor productivity, trade liberalization, transaction costs, trickle-down economics, Twitter Arab Spring, universal basic income, urban sprawl, very high income, War on Poverty, women in the workforce, working-age population, Y2K

“San Francisco, CA Rental Market Trends,” accessed June 4, 2019, https://www.rentcafe.com/average-rent-market-trends/us/ca/san-francisco/. 79 “New Money Driving Out Working-Class San Franciscans,” Los Angeles Times, June 21, 1999, accessed June 4, 2019, https://www.latimes.com/archives/la-xpm-1999-jun-21-mn-48707-story.html. 80 Glaeser, Triumph of the City. 81 Atif Mian and Amir Sufi have developed these arguments in their book House of Debt: How They (and You) Caused the Great Recession, and How We Can Prevent It from Happening Again (Chicago: University of Chicago Press, 2014), and many articles, including Atif Mian, Kamalesh Rao, and Amir Sufi, “Household Balance Sheets, Consumption, and the Economic Slump,” Quarterly Journal of Economics 128, no. 4 (2013): 1687–1726. 82 Matthew Desmond, Evicted: Poverty and Profit in the American City (New York: Crown, 2016). 83 Mark Aguiar, Mark Bils, Kerwin Kofi Charles, and Erik Hurst, “Leisure Luxuries and the Labor Supply of Young Men,” NBER Working Paper 23552, 2017. 84 Kevin Roose, “Silicon Valley Is Over, Says Silicon Valley,” New York Times, March 4, 2018. 85 Andrew Ross Sorkin, “From Bezos to Walton, Big Investors Back Fund for ‘Flyover’ Start-Ups,” New York Times, December 4, 2017. 86 Glenn Ellison and Edward Glaeser, “Geographic Concentration in U.S. Manufacturing Industries: A Dartboard Approach,” Journal of Political Economy 105, no. 5 (1997): 889–927. 87 Bryan, Chowdhury, and Mobarak, “Underinvestment in a Profitable Technology.” 88 Tabellini, “Gifts of the Immigrants, Woes of the Natives.”

Evil Geniuses: The Unmaking of America: A Recent History by Kurt Andersen

"Friedman doctrine" OR "shareholder theory", "World Economic Forum" Davos, affirmative action, Affordable Care Act / Obamacare, air traffic controllers' union, airline deregulation, airport security, Alan Greenspan, always be closing, American ideology, American Legislative Exchange Council, An Inconvenient Truth, anti-communist, Apple's 1984 Super Bowl advert, artificial general intelligence, autonomous vehicles, basic income, Bear Stearns, Bernie Sanders, blue-collar work, Bonfire of the Vanities, bonus culture, Burning Man, call centre, Capital in the Twenty-First Century by Thomas Piketty, carbon tax, Cass Sunstein, centre right, computer age, contact tracing, coronavirus, corporate governance, corporate raider, cotton gin, COVID-19, creative destruction, Credit Default Swap, cryptocurrency, deep learning, DeepMind, deindustrialization, Donald Trump, Dr. Strangelove, Elon Musk, ending welfare as we know it, Erik Brynjolfsson, feminist movement, financial deregulation, financial innovation, Francis Fukuyama: the end of history, future of work, Future Shock, game design, General Motors Futurama, George Floyd, George Gilder, Gordon Gekko, greed is good, Herbert Marcuse, Herman Kahn, High speed trading, hive mind, income inequality, industrial robot, interchangeable parts, invisible hand, Isaac Newton, It's morning again in America, James Watt: steam engine, Jane Jacobs, Jaron Lanier, Jeff Bezos, jitney, Joan Didion, job automation, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, Joseph Schumpeter, junk bonds, Kevin Roose, knowledge worker, lockdown, low skilled workers, Lyft, Mark Zuckerberg, market bubble, mass immigration, mass incarceration, Menlo Park, Naomi Klein, new economy, Norbert Wiener, Norman Mailer, obamacare, Overton Window, Peter Thiel, Picturephone, plutocrats, post-industrial society, Powell Memorandum, pre–internet, public intellectual, Ralph Nader, Right to Buy, road to serfdom, Robert Bork, Robert Gordon, Robert Mercer, Ronald Reagan, Saturday Night Live, Seaside, Florida, Second Machine Age, shareholder value, Silicon Valley, social distancing, Social Responsibility of Business Is to Increase Its Profits, Steve Jobs, Stewart Brand, stock buybacks, strikebreaker, tech billionaire, The Death and Life of Great American Cities, The Future of Employment, The Rise and Fall of American Growth, The Wealth of Nations by Adam Smith, Tim Cook: Apple, too big to fail, trickle-down economics, Tyler Cowen, Tyler Cowen: Great Stagnation, Uber and Lyft, uber lyft, union organizing, universal basic income, Unsafe at Any Speed, urban planning, urban renewal, very high income, wage slave, Wall-E, War on Poverty, We are all Keynesians now, Whole Earth Catalog, winner-take-all economy, women in the workforce, working poor, young professional, éminence grise

A few years ago the founder and operator of the annual weeklong convocation of masters of the universe known as the World Economic Forum in Davos, Switzerland, started using “the Fourth Industrial Revolution” to describe what’s happening. It stuck, and in 2019 at Davos it was a main topic for the three thousand CEOs and bankers (and government officials and consultants and academics and journalists), a third of them American. The technology reporter Kevin Roose wrote a bracingly honest account in The New York Times called “The Hidden Automation Agenda of the Davos Elite.” In the public panel discussions and on-the-record interviews, he wrote, executives wring their hands over the negative consequences that artificial intelligence and automation could have for workers….But in private settings…these executives tell a different story: They are racing to automate their own work forces to stay ahead of the competition, with little regard for the impact on workers….They crave the fat profit margins automation can deliver, and they see A.I. as a golden ticket to savings, perhaps by letting them whittle departments with thousands of workers down to just a few dozen.

Blood in the Machine: The Origins of the Rebellion Against Big Tech by Brian Merchant

"World Economic Forum" Davos, Ada Lovelace, algorithmic management, Amazon Mechanical Turk, Any sufficiently advanced technology is indistinguishable from magic, autonomous vehicles, basic income, Bernie Sanders, Big Tech, big-box store, Black Lives Matter, Cambridge Analytica, Charles Babbage, ChatGPT, collective bargaining, colonial rule, commoditize, company town, computer age, computer vision, coronavirus, cotton gin, COVID-19, cryptocurrency, DALL-E, decarbonisation, deskilling, digital rights, Donald Trump, Edward Jenner, Elon Musk, Erik Brynjolfsson, factory automation, flying shuttle, Frederick Winslow Taylor, fulfillment center, full employment, future of work, George Floyd, gig economy, gigafactory, hiring and firing, hockey-stick growth, independent contractor, industrial robot, information asymmetry, Internet Archive, invisible hand, Isaac Newton, James Hargreaves, James Watt: steam engine, Jeff Bezos, Jessica Bruder, job automation, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, Kevin Roose, Kickstarter, Lyft, Mark Zuckerberg, Marshall McLuhan, means of production, military-industrial complex, move fast and break things, Naomi Klein, New Journalism, On the Economy of Machinery and Manufactures, OpenAI, precariat, profit motive, ride hailing / ride sharing, Sam Bankman-Fried, scientific management, Second Machine Age, self-driving car, sharing economy, Silicon Valley, sovereign wealth fund, spinning jenny, Steve Jobs, Steve Wozniak, super pumped, TaskRabbit, tech billionaire, tech bro, tech worker, techlash, technological determinism, Ted Kaczynski, The Future of Employment, The Wealth of Nations by Adam Smith, Thomas Malthus, Travis Kalanick, Uber and Lyft, uber lyft, union organizing, universal basic income, W. E. B. Du Bois, warehouse automation, warehouse robotics, working poor, workplace surveillance

They saw that automation is not a faceless phenomenon that we must submit to. And they were right: Automation is, quite often and quite simply, a matter of the executive classes locating new ways to enrich themselves, not unlike the factory bosses of the Luddite days. Here’s a telling example: In 2019, the New York Times’ Kevin Roose filed a report from Davos detailing how the business leaders and tech CEOs at that year’s World Economic Forum (WEF) were very eager to implement automation. “They’ll never admit it in public,” Roose wrote, “but many of your bosses want machines to replace you as soon as possible.” In public, the elites preferred to discuss the abstract need to prepare for “the fourth industrial revolution” or “the second machine age.”

Likewar: The Weaponization of Social Media by Peter Warren Singer, Emerson T. Brooking

4chan, active measures, Airbnb, augmented reality, barriers to entry, battle of ideas, Bellingcat, Bernie Sanders, Black Lives Matter, British Empire, Cambridge Analytica, Cass Sunstein, citizen journalism, Citizen Lab, Comet Ping Pong, content marketing, crony capitalism, crowdsourcing, data science, deep learning, digital rights, disinformation, disintermediation, Donald Trump, drone strike, Edward Snowden, en.wikipedia.org, Erik Brynjolfsson, Evgeny Morozov, fake news, false flag, Filter Bubble, global reserve currency, Google Glasses, Hacker Conference 1984, Hacker News, illegal immigration, information security, Internet Archive, Internet of things, invention of movable type, it is difficult to get a man to understand something, when his salary depends on his not understanding it, Jacob Silverman, John Gilmore, John Markoff, Kevin Roose, Kickstarter, lateral thinking, lolcat, Mark Zuckerberg, megacity, Menlo Park, meta-analysis, MITM: man-in-the-middle, Mohammed Bouazizi, Moneyball by Michael Lewis explains big data, moral panic, new economy, offshore financial centre, packet switching, Panopticon Jeremy Bentham, Parag Khanna, pattern recognition, Plato's cave, post-materialism, Potemkin village, power law, pre–internet, profit motive, RAND corporation, reserve currency, sentiment analysis, side project, Silicon Valley, Silicon Valley startup, Snapchat, social web, South China Sea, Steve Bannon, Steve Jobs, Steven Levy, Stewart Brand, systems thinking, too big to fail, trade route, Twitter Arab Spring, UNCLOS, UNCLOS, Upton Sinclair, Valery Gerasimov, We are Anonymous. We are Legion, We are as Gods, Whole Earth Catalog, WikiLeaks, Y Combinator, yellow journalism, Yochai Benkler

Senator,” Reuters, September 7, 2017, https://www.reuters.com/article/us-twitter-propoganda/twitter-to-brief-congress-on-possible-russia-backed-ads-u-s-senator-idUSKCN1BI22R. 241 Zuckerberg apologized: Sam Levin, “Mark Zuckerberg: I Regret Ridiculing Fears over Facebook’s Effect on Election,” The Guardian, September 27, 2017, https://www.theguardian.com/technology/2017/sep/27/mark-zuckerberg-facebook-2016-election-fake-news. 241 “I don’t want anyone”: Kurt Wager, “Read Mark Zuckerberg’s Full Speech on How Facebook Is Fighting Back Against Russia’s Election Interference,” Recode, September 21, 2017, https://www.recode.net/2017/9/21/16347036/mark-zuckerberg-facebook-russia-election-interference-full-speech. 241 “the biggest risk we face”: Steve Huffman, “In Response to Recent Reports About the Integrity of Reddit, I’d Like to Share Our Thinking,” Reddit, March 5, 2018, https://www.reddit.com/r/announcements/comments/827zqc/in_response_to_recent_reports_about_the_integrity/. 241 $57 million: Melissa Eddy and Mark Scott, “Delete Hate Speech or Pay Up, Germany Tells Social Media Companies,” New York Times, https://www.nytimes.com/2017/06/30/business/germany-facebook-google-twitter.html. 242 Federal Election Commission disclosure rules: Heather Timmons, “The US Want to Regulate Political Advertising on Social Media,” World Economic Forum, October 19, 2017, https://www.weforum.org/agenda/2017/10/the-us-want-to-regulate-political-advertising-on-social-media. 242 same exemptions as skywriting: Donie O’Sullivan, “Facebook Sought Exception from Political Ad Disclaimer Rules in 2011,” CNNMoney, September 27, 2017, CNN Money, http://money.cnn.com/2017/09/27/technology/business/facebook-political-ad-rules/index.html. 242 As Zuckerberg confessed: Kevin Roose and Sheera Frenkel, “Mark Zuckerberg’s Reckoning: ‘This Is a Major Trust Issue,’” New York Times, March 21, 2018, https://www.nytimes.com/2018/03/21/technology/mark-zuckerberg-q-and-a.html?mtrref=www.theringer.com. 242 “violence to resist occupation”: Angwin and Grassegger, “Facebook’s Secret Censorship Rules.” 242 A Chinese billionaire: Alexandra Stevenson, “Facebook Blocks Chinese Billionaire Who Tells Tales of Corruption,” New York Times, October 1, 2017, https://www.nytimes.com/2017/10/01/business/facebook-china-guo-wengui.html. 243 Rohingya Muslim minority: Betsy Woodruff, “Exclusive: Facebook Silences Rohingya Reports of Ethnic Cleansing,” The Daily Beast, September 18, 2017, https://www.thedailybeast.com/exclusive-rohingya-activists-say-facebook-silences-them. 243 every bot made Twitter: Selina Wang, “Twitter Is Crawling with Bots and Lacks Incentive to Expel Them,” Bloomberg, October 13, 2017, https://www.bloomberg.com/news/articles/2017-10-13/twitter-is-crawling-with-bots-and-lacks-incentive-to-expel-them?

Uncontrolled Spread by Scott Gottlieb

"World Economic Forum" Davos, additive manufacturing, Atul Gawande, Bernie Sanders, Citizen Lab, contact tracing, coronavirus, COVID-19, data science, disinformation, Donald Trump, double helix, fear of failure, global pandemic, global supply chain, Kevin Roose, lab leak, Larry Ellison, lockdown, medical residency, Nate Silver, randomized controlled trial, social distancing, stem cell, sugar pill, synthetic biology, uranium enrichment, zoonotic diseases

DeVito, Michael Liu, and Jeffrey K Aronson, “COVID-19 Clinical Trials Report Card: Chloroquine and Hydroxychloroquine,” Oxford COVID-19 Centre for Evidence-Based Medicine, May 11, 2020. 28.US Food and Drug Administration, “Electronic Reading Room: COVID,” May 11, 2021, https://www.fda.gov/regulatory-information/freedom-information/electronic-reading-room; and Steve Usdin, “FDA Documents Shed Light on Chaotic COVID Decision-Making during Trump Administration,” Biocentury, May 14, 2021. 29.Tina Nguyen, “How a Chance Twitter Thread Launched Trump’s Favorite Coronavirus Drug,” Politico, April 7, 2020. 30.Kevin Roose and Matthew Rosenberg, “Touting Virus Cure, ‘Simple Country Doctor’ Becomes a Right-Wing Star,” New York Times, April 2; and Katherine Eban, “‘I’ll Send You the Contact’: Documents Expose FDA Commissioner’s Personal Interventions on Behalf of Trump’s Favorite Chloroquine Doctor,” Vanity Fair, May 27, 2020. 31.Wright, “The Plague Year.” 32.Katherine Eban, “’A Tsunami of Randoms’: How Trump’s COVID Chaos Drowned the FDA in Junk Science,” Vanity Fair, January 19, 2021. 33.Christopher Rowland, Debbie Cenziper, and Lisa Rein, “White House Sidestepped FDA to Distribute Hydroxychloroquine to Pharmacies, Documents Show.

Power and Progress: Our Thousand-Year Struggle Over Technology and Prosperity by Daron Acemoglu, Simon Johnson

"Friedman doctrine" OR "shareholder theory", "World Economic Forum" Davos, 4chan, agricultural Revolution, AI winter, Airbnb, airline deregulation, algorithmic bias, algorithmic management, Alignment Problem, AlphaGo, An Inconvenient Truth, artificial general intelligence, augmented reality, basic income, Bellingcat, Bernie Sanders, Big Tech, Bletchley Park, blue-collar work, British Empire, carbon footprint, carbon tax, carried interest, centre right, Charles Babbage, ChatGPT, Clayton Christensen, clean water, cloud computing, collapse of Lehman Brothers, collective bargaining, computer age, Computer Lib, Computing Machinery and Intelligence, conceptual framework, contact tracing, Corn Laws, Cornelius Vanderbilt, coronavirus, corporate social responsibility, correlation does not imply causation, cotton gin, COVID-19, creative destruction, declining real wages, deep learning, DeepMind, deindustrialization, Demis Hassabis, Deng Xiaoping, deskilling, discovery of the americas, disinformation, Donald Trump, Douglas Engelbart, Douglas Engelbart, Edward Snowden, Elon Musk, en.wikipedia.org, energy transition, Erik Brynjolfsson, European colonialism, everywhere but in the productivity statistics, factory automation, facts on the ground, fake news, Filter Bubble, financial innovation, Ford Model T, Ford paid five dollars a day, fulfillment center, full employment, future of work, gender pay gap, general purpose technology, Geoffrey Hinton, global supply chain, Gordon Gekko, GPT-3, Grace Hopper, Hacker Ethic, Ida Tarbell, illegal immigration, income inequality, indoor plumbing, industrial robot, interchangeable parts, invisible hand, Isaac Newton, Jacques de Vaucanson, James Watt: steam engine, Jaron Lanier, Jeff Bezos, job automation, Johannes Kepler, John Markoff, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, Joseph-Marie Jacquard, Kenneth Arrow, Kevin Roose, Kickstarter, knowledge economy, labor-force participation, land reform, land tenure, Les Trente Glorieuses, low skilled workers, low-wage service sector, M-Pesa, manufacturing employment, Marc Andreessen, Mark Zuckerberg, megacity, mobile money, Mother of all demos, move fast and break things, natural language processing, Neolithic agricultural revolution, Norbert Wiener, NSO Group, offshore financial centre, OpenAI, PageRank, Panopticon Jeremy Bentham, paperclip maximiser, pattern recognition, Paul Graham, Peter Thiel, Productivity paradox, profit maximization, profit motive, QAnon, Ralph Nader, Ray Kurzweil, recommendation engine, ride hailing / ride sharing, Robert Bork, Robert Gordon, Robert Solow, robotic process automation, Ronald Reagan, scientific management, Second Machine Age, self-driving car, seminal paper, shareholder value, Sheryl Sandberg, Shoshana Zuboff, Silicon Valley, social intelligence, Social Responsibility of Business Is to Increase Its Profits, social web, South Sea Bubble, speech recognition, spice trade, statistical model, stem cell, Steve Jobs, Steve Wozniak, strikebreaker, subscription business, Suez canal 1869, Suez crisis 1956, supply-chain management, surveillance capitalism, tacit knowledge, tech billionaire, technoutopianism, Ted Nelson, TED Talk, The Future of Employment, The Rise and Fall of American Growth, The Structural Transformation of the Public Sphere, The Wealth of Nations by Adam Smith, theory of mind, Thomas Malthus, too big to fail, total factor productivity, trade route, transatlantic slave trade, trickle-down economics, Turing machine, Turing test, Twitter Arab Spring, Two Sigma, Tyler Cowen, Tyler Cowen: Great Stagnation, union organizing, universal basic income, Unsafe at Any Speed, Upton Sinclair, upwardly mobile, W. E. B. Du Bois, War on Poverty, WikiLeaks, wikimedia commons, working poor, working-age population

RPA bots are now deployed in banking, lending decisions, e-commerce, and various software-support functions. Prominent examples include automated voice-recognition systems and chatbots that learn from remote IT-support practices. Many experts believe this kind of automation will spread to myriad tasks currently performed by white-collar workers. New York Times journalist Kevin Roose summarizes RPAs’ potential as follows: “Recent advances in A.I. and machine learning have created algorithms capable of outperforming doctors, lawyers and bankers at certain parts of their jobs. And as bots learn to do higher-value tasks, they are climbing the corporate ladder.” Supposedly, we will all be the beneficiaries of these spectacular new capabilities.

The Age of Surveillance Capitalism by Shoshana Zuboff

"World Economic Forum" Davos, algorithmic bias, Amazon Web Services, Andrew Keen, augmented reality, autonomous vehicles, barriers to entry, Bartolomé de las Casas, behavioural economics, Berlin Wall, Big Tech, bitcoin, blockchain, blue-collar work, book scanning, Broken windows theory, California gold rush, call centre, Cambridge Analytica, Capital in the Twenty-First Century by Thomas Piketty, Cass Sunstein, choice architecture, citizen journalism, Citizen Lab, classic study, cloud computing, collective bargaining, Computer Numeric Control, computer vision, connected car, context collapse, corporate governance, corporate personhood, creative destruction, cryptocurrency, data science, deep learning, digital capitalism, disinformation, dogs of the Dow, don't be evil, Donald Trump, Dr. Strangelove, driverless car, Easter island, Edward Snowden, en.wikipedia.org, Erik Brynjolfsson, Evgeny Morozov, facts on the ground, fake news, Ford Model T, Ford paid five dollars a day, future of work, game design, gamification, Google Earth, Google Glasses, Google X / Alphabet X, Herman Kahn, hive mind, Ian Bogost, impulse control, income inequality, information security, Internet of things, invention of the printing press, invisible hand, Jean Tirole, job automation, Johann Wolfgang von Goethe, John Markoff, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, Joseph Schumpeter, Kevin Kelly, Kevin Roose, knowledge economy, Lewis Mumford, linked data, longitudinal study, low skilled workers, Mark Zuckerberg, market bubble, means of production, multi-sided market, Naomi Klein, natural language processing, Network effects, new economy, Occupy movement, off grid, off-the-grid, PageRank, Panopticon Jeremy Bentham, pattern recognition, Paul Buchheit, performance metric, Philip Mirowski, precision agriculture, price mechanism, profit maximization, profit motive, public intellectual, recommendation engine, refrigerator car, RFID, Richard Thaler, ride hailing / ride sharing, Robert Bork, Robert Mercer, Salesforce, Second Machine Age, self-driving car, sentiment analysis, shareholder value, Sheryl Sandberg, Shoshana Zuboff, Sidewalk Labs, Silicon Valley, Silicon Valley ideology, Silicon Valley startup, slashdot, smart cities, Snapchat, social contagion, social distancing, social graph, social web, software as a service, speech recognition, statistical model, Steve Bannon, Steve Jobs, Steven Levy, structural adjustment programs, surveillance capitalism, technological determinism, TED Talk, The Future of Employment, The Wealth of Nations by Adam Smith, Tim Cook: Apple, two-sided market, union organizing, vertical integration, Watson beat the top human players on Jeopardy!, winner-take-all economy, Wolfgang Streeck, work culture , Yochai Benkler, you are the product

Madhumita Murgia and David Bond, “Google Apologises to Advertisers for Extremist Content on YouTube,” Financial Times, March 20, 2017; Sam Levin, “Mark Zuckerberg: I Regret Ridiculing Fears Over Facebook’s Effect on Election,” Guardian, September 27, 2017, http://www.theguardian.com/technology/2017/sep/27/mark-zuckerberg-facebook-2016-election-fake-news; Robert Booth and Alex Hern, “Facebook Admits Industry Could Do More to Combat Online Extremism,” Guardian, September 20, 2017, http://www.theguardian.com/technology/2017/sep/20/facebook-admits-industry-could-do-more-to-combat-online-extremism; Scott Shane and Mike Isaac, “Facebook to Turn Over Russian-Linked Ads to Congress,” New York Times, September 21, 2017, https://www.nytimes.com/2017/09/21/technology/face book-russian-ads.html; David Cohen, “Mark Zuckerberg Seeks Forgiveness in Yom Kippur Facebook Post,” Adweek, October 2, 2017, http://www.adweek.com/digital/mark-zuckerberg-yom-kippur-facebook-post; “Exclusive Interview with Facebook’s Sheryl Sandberg,” Axios, October 12, 2017, https://www.axios.com/exclusive-interview-facebook-sheryl-sandberg-2495538841.html; Kevin Roose, “Facebook’s Frankenstein Moment,” New York Times, September 21, 2017, https://www.nytimes.com/2017/09/21/technology/face book-frankenstein-sandberg-ads.html. 45. David Cohen, “Mark Zuckerberg Seeks Forgiveness in Yom Kippur Facebook Post.” 46. Roose, “Facebook’s Frankenstein Moment.” 47. Booth and Hern, “Facebook Admits Industry Could Do More to Combat Online Extremism.” 48.

God's Bankers: A History of Money and Power at the Vatican by Gerald Posner

Albert Einstein, anti-communist, Ayatollah Khomeini, bank run, banking crisis, book value, Bretton Woods, central bank independence, centralized clearinghouse, centre right, credit crunch, disinformation, dividend-yielding stocks, European colonialism, forensic accounting, God and Mammon, Index librorum prohibitorum, Kevin Roose, Kickstarter, liberation theology, low interest rates, medical malpractice, Murano, Venice glass, offshore financial centre, oil shock, operation paperclip, power law, rent control, Ronald Reagan, Silicon Valley, WikiLeaks, Yom Kippur War

Chapter 35: Chasing the White List 1 Wang Yunjia, “Old Obstacles, New Crisis Hits Italy’s Lagging eEconomy,” Xinhua, March 11, 2009. 2 Diego Coletto, “Effects of Economic Crisis on Italian Economy,” European Industrial Relations Observatory, University of Milan, January 6, 2010; see also Roberto Di Quirico, “Italy and the Global Economic Crisis,” Bulletin of Italian Politics 2, no. 2 (2010): 3–19. 3 “Vatican Runs Deficit Amid Global Economic Crisis,” Business, Huffington Post, July 4, 2009; Kevin Roose, “The Vatican’s Financial Empire, in Charts,” News & Politics, New York, March 12, 2013. The money raised through Peter’s Pence dropped every year through 2010. See Nuzzi, Ratzinger Was Afraid, 81. 4 Ibid. 5 Benedict quoted in Lorenzo Totaro, “Vatican Says Islamic Finance May Help Western Banks in Crisis,” Bloomberg, March 4, 2009. 6 Ibid. 7 “Vatican Bank Safe from Crisis, Bank President Says,” EWTN Global Catholic Network, October 15, 2008.