Zipcar

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pages: 330 words: 91,805

Peers Inc: How People and Platforms Are Inventing the Collaborative Economy and Reinventing Capitalism by Robin Chase

Airbnb, Amazon Web Services, Andy Kessler, banking crisis, barriers to entry, basic income, Benevolent Dictator For Life (BDFL), bitcoin, blockchain, Burning Man, business climate, call centre, car-free, cloud computing, collaborative consumption, collaborative economy, collective bargaining, commoditize, congestion charging, creative destruction, crowdsourcing, cryptocurrency, decarbonisation, different worldview, do-ocracy, don't be evil, Elon Musk, en.wikipedia.org, Ethereum, ethereum blockchain, Ferguson, Missouri, Firefox, frictionless, Gini coefficient, hive mind, income inequality, index fund, informal economy, Intergovernmental Panel on Climate Change (IPCC), Internet of things, Jane Jacobs, Jeff Bezos, jimmy wales, job satisfaction, Kickstarter, Lean Startup, Lyft, means of production, megacity, Minecraft, minimum viable product, Network effects, new economy, Oculus Rift, openstreetmap, optical character recognition, pattern recognition, peer-to-peer, peer-to-peer lending, peer-to-peer model, Richard Stallman, ride hailing / ride sharing, Ronald Coase, Ronald Reagan, Satoshi Nakamoto, Search for Extraterrestrial Intelligence, self-driving car, shareholder value, sharing economy, Silicon Valley, six sigma, Skype, smart cities, smart grid, Snapchat, sovereign wealth fund, Steve Crocker, Steve Jobs, Steven Levy, TaskRabbit, The Death and Life of Great American Cities, The Future of Employment, The Nature of the Firm, transaction costs, Turing test, turn-by-turn navigation, Uber and Lyft, uber lyft, Zipcar

Slicing and Aggregating: Right-Sizing Supply Zipcar slices. It takes big, lumpy options (owning a car or renting one in twenty-four-hour increments) and slices them into half-hour increments so that people can consume just the amount of driving time they want and can pay only for what they actually use. Zipcar’s success has led to scores of companies that describe themselves as “We’re like Zipcar for …” Each business has found a way to slice a previously existing asset into smaller pieces, to match the way we actually want to consume that asset. Bixi, B-cycle, CitiBike, DecoBike, Hubway, Social Bikes, and Velib are “like Zipcar for bikes.”3 Hello Health is “like Zipcar for online concierge medicine.”4 Ziplens is “like Zipcar for photographers.”5 SnapGoods is “like Zipcar for Gadgets.”6 And Cohealo is “the Zipcar for hospital gear.”7 Other platforms aggregate the excess capacity of assets that were individually too small to bother with and make them into something reliable and consistent, thus creating enough value to make tapping into those resources worthwhile.

Leveraging excess proved to be an important component of Zipcar’s success. Before Zipcar, people in Boston who needed a car had just two options. They could rent in twenty-four-hour bundles, or they could own their own car, paying an average of $8,000 a year in depreciation and costs for insuring, parking, maintaining, and fueling it.1 Zipcar allowed people to book cars near them in less than twenty seconds and rent them for as little as thirty minutes. An early Zipcar member told me that he had decided to join when he realized he hadn’t driven his own car in so many months that he’d basically lost it in the downtown Boston garage where he paid $250 a month for a space. In both cases—renting or owning—it is necessary to buy a lot more car than you really want, resulting in significant excess capacity. I knew that Zipcar would win on the economics if it allowed people to pay only for the amount of car they actually used.

More than 40 million people purchase products on Etsy, and most of the transactions—$1.35 billion worth in 2013—represent new income to the more than 1 million Etsy sellers from two hundred different countries. Zipcar is my personal experience that sharing improves people’s lives and the environment simultaneously. In aggregate, for every Zipcar on the street, fifteen people either avoided buying a car or sold theirs because they now had access to the shared fleet. With 870,000 members and 10,000 cars, that means that 150,000 personal cars are no longer being stored on city streets and in driveways. Boston, New York, Washington, D.C., and Chicago have all seen declines in car registrations of between 7 and 10 percent since Zipcar entered their markets. Zipcar members weigh the full cost of going by car against their other options—walking, biking, or taking transit. The result is that Zipcar members drive about 80 percent fewer miles than they would if they owned their own car.


pages: 265 words: 69,310

What's Yours Is Mine: Against the Sharing Economy by Tom Slee

4chan, Airbnb, Amazon Mechanical Turk, asset-backed security, barriers to entry, Berlin Wall, big-box store, bitcoin, blockchain, citizen journalism, collaborative consumption, congestion charging, Credit Default Swap, crowdsourcing, data acquisition, David Brooks, don't be evil, gig economy, Hacker Ethic, income inequality, informal economy, invisible hand, Jacob Appelbaum, Jane Jacobs, Jeff Bezos, Khan Academy, Kibera, Kickstarter, license plate recognition, Lyft, Marc Andreessen, Mark Zuckerberg, move fast and break things, move fast and break things, natural language processing, Netflix Prize, Network effects, new economy, Occupy movement, openstreetmap, Paul Graham, peer-to-peer, peer-to-peer lending, Peter Thiel, pre–internet, principal–agent problem, profit motive, race to the bottom, Ray Kurzweil, recommendation engine, rent control, ride hailing / ride sharing, sharing economy, Silicon Valley, Snapchat, software is eating the world, South of Market, San Francisco, TaskRabbit, The Nature of the Firm, Thomas L Friedman, transportation-network company, Travis Kalanick, Uber and Lyft, Uber for X, uber lyft, ultimatum game, urban planning, WikiLeaks, winner-take-all economy, Y Combinator, Zipcar

Consumers like and even want more of this surveillance, as they feel it is the only way the system can work effectively, since they don’t trust each other to obey the rules without Zipcar’s heavy handed enforcement.”4 Bardhi and Eckhardt also expected Zipcar users to be motivated by political consumerism, especially as it relates to anti-car, environmental concerns, but they found no evidence of these motivations either. The Zipcar experience was clearly a lot more of a normal, mainstream consumer exchange than advocates were claiming, so perhaps it should have been no surprise when, in January 2013, Zipcar was bought by rental company Avis.5 With that purchase there is no longer a suggestion that the relationship between Zipcar users and the company is anything other than a straightforward commercial exchange (with the usual company brand promotion), and there is no suggestion of any relationship at all between Zipcar users and each other. The brand continues to promote its environmental message, saying on one of its university pages that: “Every day we are working towards a place with less dependence on personally-owned vehicles.

In 2012, researchers Fleura Bardhi and Giana Eckhardt interviewed a set of Zipcar users in Boston, rode with them, and found that Zipcar users are motivated by self-interest and utilitarianism rather than by any altruistic community motives.3 The researchers expected a community to emerge around the Zipcar brand, but found that users resisted the company’s efforts to create a community beyond the straightforward fact of market exchange. Zipcar users were prepared to “look out for their own interests at the expense of the object [the car] as well as the other users,” so that “surveillance and command controls are welcomed” to stop other users from treating the shared cars badly. In an interview the authors say, “Zipcar uses a strict style of governance to maintain compliance with the rules of car sharing to make sure cars aren’t brought back late, the gas tank is filled, etc.

Nevertheless, the phrase “ridesharing,” inaccurate as it may be, is still more widely used and I will use it, without the scare quotes. But let’s start with carsharing. ZIPCAR Carsharing co-operatives have been around for a long time, some run as non-profits and some as commercial companies. There is a continuous history of activities starting in the 1970’s, and in Kitchener-Waterloo where I live, Community CarShare was founded in 1998 and is still running. But in 2000 when Antje Danielson and Robin Chase started ZipCar, they brought a new ambition to the space. Just as the story of Airbnb is featured in Rachel Botsman and Roo Rogers’ What’s Mine Is Yours, ­Zipcar takes the pole position in Lisa Gansky’s 2010 book The Mesh: Why the Future of Business is Sharing.2 Zipcar was never a peer-to-peer company, as the cars were all owned by the company, but it was a form of shared or collaborative consumption based on digital technology: Gansky quotes Chase as saying, once Danielson described a Berlin car-sharing service to her, “A lightbulb went off in my head.


pages: 215 words: 55,212

The Mesh: Why the Future of Business Is Sharing by Lisa Gansky

Airbnb, Amazon Mechanical Turk, Amazon Web Services, banking crisis, barriers to entry, carbon footprint, Chuck Templeton: OpenTable:, cloud computing, credit crunch, crowdsourcing, diversification, Firefox, fixed income, Google Earth, industrial cluster, Internet of things, Joi Ito, Kickstarter, late fees, Network effects, new economy, peer-to-peer lending, recommendation engine, RFID, Richard Florida, Richard Thaler, ride hailing / ride sharing, sharing economy, Silicon Valley, smart grid, social web, software as a service, TaskRabbit, the built environment, walkable city, yield management, young professional, Zipcar

The robust information platform and focus on building the brand distinguished Zipcar from early car-sharing companies that were merely long on good intentions, many of which failed. In fact, Zipcar is primarily an information business that happens to share cars. The company collects information about who is using the car, and when, how, and where it’s being used. That data makes the business work and generates the greatest value. As the number of people using Zipcar grows, the collected data enables the company to better know specific groups of customers, defined by demographics or location. That in turn creates opportunities to extend the brand to, say, bikes or clothes. Other services can be offered directly by the car-sharing company or its partners. Over time, Zipcar has developed partnerships with food and wine, hotel, fitness, and even ink cartridge recycling companies.

So I tried my first Zipcar, on a trip to Vancouver, where I fell in love with a little two-door number named Mini Mucho. Before I left the Bay Area, I signed up for a membership on the Zipcar Web site. They have several different flavors for joining, including what I call the “tapas” version—trial choices like “I’m not really sure if I like it or not, so I’m going to try it first.” In a few days I received my member’s Zipcard in the mail. Today, you can also download the Zipcar app on your mobile phone. Your Zipcard or app-enabled phone unlocks the car by wirelessly connecting to a box under the windshield that contains a circuit board, processor, and modem. When you make a reservation, your card or app is authorized for that specific car, using AT&T’s wireless network. The same network allows Zipcar to remotely monitor the vehicle.

When GM was forced to beg Congress for a bailout in late 2008, and then went into bankruptcy, it drew the curtain on an industrial model, centered on cars, that had dominated business for much of the twentieth century. Meanwhile, far from the national spotlight, a different kind of car company was quietly breaking business records. That company, Zipcar, had established itself in less than nine years throughout the United States, Canada, and Europe. From its inception in 2001, Zipcar had one of the decade’s fastest growth rates. Revenues doubled and tripled in the second and third years. In 2009 it generated over $130 million in revenue, up over 30 percent from the previous year. Zipcar is a near perfect example of a successful Mesh business. It doesn’t make, sell, or repair cars. It shares them. The Boston-based company was the brainchild of two friends who first met in kindergarten. While sitting in a café in Berlin in 1999, Antje Danielson saw signs for a service that shared cars.


pages: 186 words: 49,251

The Automatic Customer: Creating a Subscription Business in Any Industry by John Warrillow

Airbnb, airport security, Amazon Web Services, asset allocation, barriers to entry, call centre, cloud computing, commoditize, David Heinemeier Hansson, discounted cash flows, high net worth, Jeff Bezos, Network effects, passive income, rolodex, sharing economy, side project, Silicon Valley, Silicon Valley startup, software as a service, statistical model, Steve Jobs, Stewart Brand, subscription business, telemarketer, time value of money, zero-sum game, Zipcar

By June 2000, Chase and Danielson had raised $50,000 from an angel investor and leased their first 12 cars in Boston.3 The partners quickly expanded and brought on more investors; by the end of 2002, Zipcar was up to 6,000 subscribers in Boston, New York City, and Washington, DC. But not all was happy in Zipland. Zipcar was hemorrhaging cash. When Chase failed to deliver on an expected round of financing, the board replaced her as CEO with technology entrepreneur Scott Griffith.4 One of Griffith’s first moves as CEO was to commission a series of focus groups among people who had considered using Zipcar but had chosen not to subscribe. The focus groups revealed that the main reason interested people didn’t become subscribers was that they were worried about not being able to have access to a Zipcar when they wanted one. At the time, Zipcar was spread too thin, with subscribers all over the cities it operated in. Griffith realized that, like any network model subscription, the value proposition of subscribing increased with the density of members.

He also calculated that to be profitable, he needed a 40:1 ratio of members to cars. Since Zipcar was operating in three cities, he estimated it needed between 18,000 and 24,000 subscribers to become viable. Instead of focusing on the big number of 18,000 to 24,000 members, Griffiths decided to break each city down into smaller zones and build density one zone at a time. For example, Zipcar divided Boston up into 12 geographic sections and then leveraged the demographics of each area to design its fleet. In Boston’s well-to-do Beacon Hill neighborhood, Zipcar provided Volvos and BMWs.5 In the left-leaning area of Cambridge, the fleet was made up mostly of Toyota’s Prius hybrids. Zipcar also matched the fleet in each zone with the usage pattern of subscribers in the area. Boston’s Back Bay users often took their cars to Cape Cod for the weekend, so Zipcar made sure its vehicles were larger and more comfortable.

Roberts, and Julia D. Stevens, “Zipcar: Refining the Business Model,” Harvard Business School, May 9, 2005. newentrepreneurship.files.wordpress.com/2012/01/zipcar-refining-the-business-model.pdf. 4. Clifford, Stephanie, “How Fast Can This Thing Go, Anyway?” Inc., March 1, 2008. inc.com/magazine/20080301/how-fast-can-this-thing-go-anyway.html. 5. Ibid. 6. Naughton, Keith, “Avis Budget Embraces Car Sharing with Zipcar Acquisition,” Bloomberg News, January 2, 2013. bloomberg.com/news/2013-01-02/avis-budget-makes-491-million-offer-to-acquire-zipcar.html. 7. “Number of World of Warcraft Subscribers from 1st Quarter 2005 to 3rd Quarter 2014 (in millions),” Statista. statista.com/statistics/276601/number-of-world-of-warcraft-subscribers-by-quarter. 8. Patrick, Brian, “Zipcar Timeline: From Business Idea to IPO to $500 Million B1uyout,” Entrepreneur, January 2013. entrepreneur.com/blog/225399. 9.


pages: 411 words: 80,925

What's Mine Is Yours: How Collaborative Consumption Is Changing the Way We Live by Rachel Botsman, Roo Rogers

Airbnb, barriers to entry, Bernie Madoff, bike sharing scheme, Buckminster Fuller, buy and hold, carbon footprint, Cass Sunstein, collaborative consumption, collaborative economy, commoditize, Community Supported Agriculture, credit crunch, crowdsourcing, dematerialisation, disintermediation, en.wikipedia.org, experimental economics, George Akerlof, global village, hedonic treadmill, Hugh Fearnley-Whittingstall, information retrieval, iterative process, Kevin Kelly, Kickstarter, late fees, Mark Zuckerberg, market design, Menlo Park, Network effects, new economy, new new economy, out of africa, Parkinson's law, peer-to-peer, peer-to-peer lending, peer-to-peer rental, Ponzi scheme, pre–internet, recommendation engine, RFID, Richard Stallman, ride hailing / ride sharing, Robert Shiller, Robert Shiller, Ronald Coase, Search for Extraterrestrial Intelligence, SETI@home, Simon Kuznets, Skype, slashdot, smart grid, South of Market, San Francisco, Stewart Brand, The Nature of the Firm, The Spirit Level, The Wealth of Nations by Adam Smith, The Wisdom of Crowds, Thorstein Veblen, Torches of Freedom, transaction costs, traveling salesman, ultimatum game, Victor Gruen, web of trust, women in the workforce, Zipcar

The power of Collaborative Consumption to change behavior and for that behavior to stick is illustrated by the “Low-Car Diet Challenge” experiment, a marketing campaign conducted by Zipcar, the world’s largest car-sharing service. Zipcar members can reserve a car twenty-four hours a day, seven days a week on the Internet, by using an iPhone app, or by phone for periods as short as one hour in any of the forty-nine U.S. cities it operates in, as well as Vancouver, Toronto, and London. On July 15, 2009, 250 participants from thirteen cities around the world—many of them self-confessed “car addicts” and so-called car-sharing “rookies”—committed their keys and their consciences to not using their own vehicle for a month. Instead, they utilized public transportation, walked and biked, and resorted to a car (they were given a Zipcar membership) only when necessary.6 The survey conducted after the challenge showed that living without a car had a positive impact on participants’ wallets, bodies, and communities.

According to Susan Shaheen, an expert in Innovative Mobility Research at the University of California at Berkeley, car sharers report reducing their vehicle miles traveled by 44 percent (addressing travel congestion) and surveys in Europe show CO2 emissions are being cut by up to 50 percent per user.24 Can you imagine the cumulative environmental savings if even a quarter of the 600 million vehicles on the road were switched to car sharing? Zipcar is getting people to change their car ownership habits by using the same psychological and sociological pulls of brand that got us to want to buy and own to get us to want to share. The white-and-green bus billboards for Zipcar with the messages “350 hours a year having sex. 420 looking for parking” and “Today’s a BMW day. Or is it a Volvo day?” highlight key benefits of car sharing, convenience and choice. Most people buy a car to meet the functional need of getting from A to B. But their choice of vehicle, like most products, is influenced by the brand. With car sharing, drivers can pick whatever brand fits their mood that day. The service delivers not just “wheels when you want them” (the Zipcar tagline) but the choice of “wheels you really want.”

WE ARE BIXI.” Community is the brand, and a brand is owned by the community. Just as fans celebrate when their sports team wins, members of strongly branded collaborative communities have even held self-organized parties when the product or service they love hits a milestone. Take Zipcar, a poster child of a Collaborative Consumption brand built from the bottom up. On May 17, 2007, “Zipsters” organized a party for Zipcar’s seventh birthday at City Hall Plaza in downtown Manhattan. The invitation on Yelp declared, “Zipcar was born right here in your own backyard. And what was once just a cool idea now has 25,000 members in Boston and over 90,000 around the world. Oh, they grow up so fast! So come out and sing ‘Happy Birthday,’ grab some free grub and test your skills at any one of our birthday party games.”


pages: 552 words: 168,518

MacroWikinomics: Rebooting Business and the World by Don Tapscott, Anthony D. Williams

accounting loophole / creative accounting, airport security, Andrew Keen, augmented reality, Ayatollah Khomeini, barriers to entry, Ben Horowitz, bioinformatics, Bretton Woods, business climate, business process, buy and hold, car-free, carbon footprint, Charles Lindbergh, citizen journalism, Clayton Christensen, clean water, Climategate, Climatic Research Unit, cloud computing, collaborative editing, collapse of Lehman Brothers, collateralized debt obligation, colonial rule, commoditize, corporate governance, corporate social responsibility, creative destruction, crowdsourcing, death of newspapers, demographic transition, disruptive innovation, distributed generation, don't be evil, en.wikipedia.org, energy security, energy transition, Exxon Valdez, failed state, fault tolerance, financial innovation, Galaxy Zoo, game design, global village, Google Earth, Hans Rosling, hive mind, Home mortgage interest deduction, information asymmetry, interchangeable parts, Internet of things, invention of movable type, Isaac Newton, James Watt: steam engine, Jaron Lanier, jimmy wales, Joseph Schumpeter, Julian Assange, Kevin Kelly, Kickstarter, knowledge economy, knowledge worker, Marc Andreessen, Marshall McLuhan, mass immigration, medical bankruptcy, megacity, mortgage tax deduction, Netflix Prize, new economy, Nicholas Carr, oil shock, old-boy network, online collectivism, open borders, open economy, pattern recognition, peer-to-peer lending, personalized medicine, Ray Kurzweil, RFID, ride hailing / ride sharing, Ronald Reagan, Rubik’s Cube, scientific mainstream, shareholder value, Silicon Valley, Skype, smart grid, smart meter, social graph, social web, software patent, Steve Jobs, text mining, the scientific method, The Wisdom of Crowds, transaction costs, transfer pricing, University of East Anglia, urban sprawl, value at risk, WikiLeaks, X Prize, young professional, Zipcar

Progressive Automotive X Prize. See: http://www.progressiveautoxprize.org/. 18. Orteig Prize. See: http://en.wikipedia.org/wiki/Orteig_Prize. 19. Jeremy Korzeniewski, “Chevy Volt will cost GM $750 million,” autobloggreen (December 9, 2008). 20. See Zipcar Press Release: http://zipcar.mediaroom.com/index.php?s=43&item=8. 21. “Case Study: Zipcar,” District of Columbia—Department of the Environment. See: http://ddoe.dc.gov/ddoe/cwp/view,a,1210,q,499698.asp. 22. Ibid. 23. See Zipcar Corporate Overview: http://zipcar.mediaroom.com/file.php/61/corporate_overview.pdf. 24. Paul Keegan, “Zipcar: The best new idea in business,” Fortune (August 27, 2009). 25. Bill Ford, quoted in ibid. Chapter 8 1. “Education at a Glance 2009,” OECD (2009). 2. Cindy P. Veenstra, “A Strategy for Improving Freshman College Retention,” Journal for Quality and Participation, vol. 31, no. 4 (January 2009), p. 19, citing A.

To make much more efficient use of those cars, Zipcar offers them up to consumers as a pay-only-for-what-you-use model that strips away some hassles of ownership while taking away some of its conveniences. Chase likes to say that Zipcar is the car your mother always said you couldn’t have—all the fun and none of the responsibilities. For a significant demographic, the trade-off makes a whole a lot of sense. At the time of writing, Zipcar was serving sixty-seven cities in the United States, Canada, and the United Kingdom, using a fleet of 6,500 vehicles.23 As the largest car-sharing company in the world, Zipcar has cultivated a roster of 300,000 faithful and enthusiastic members, called “Zipsters,” who have shared access to this trendy, useful, and generally fuel-efficient fleet. Zipcar estimates that for every vehicle added to its fleet, fifteen to twenty single-user automobiles are removed from the road.24 The claim may be somewhat exaggerated.

Then Aaron considered Zipcar—something he had seen all over Toronto but knew little about. (Toronto residents have embraced the Zipcar with considerable enthusiasm. One cannot walk more than a few blocks in Toronto’s inner city without sighting several Zipcar parking spots.) He learned that he could join the service for a $35 membership fee, on an “Occasional Use” plan. He calculated that if he took 6 car trips per month, at an average of 2 hours each, for about $13 per hour, he would spend about $156 monthly. Aaron decided the economics of the Zipcar model looked pretty sharp at first glance, so he decided to give the service a try. This decision was not only cost-effective (indeed, months went by when Aaron did not use a Zipcar at all), but completely transformed Aaron’s approach to personal transportation. Since Aaron could, quite literally, see the dollars adding up by the minute each time he used a Zipcar, he began to combine trips.


pages: 342 words: 86,256

Walkable City: How Downtown Can Save America, One Step at a Time by Jeff Speck

A Pattern Language, active transport: walking or cycling, car-free, carbon footprint, congestion charging, David Brooks, edge city, Edward Glaeser, Enrique Peñalosa, food miles, Frank Gehry, Guggenheim Bilbao, if you build it, they will come, Induced demand, intermodal, invisible hand, Jane Jacobs, meta analysis, meta-analysis, New Urbanism, peak oil, Ralph Waldo Emerson, Richard Florida, skinny streets, smart cities, starchitect, Stewart Brand, the built environment, The Death and Life of Great American Cities, transit-oriented development, Upton Sinclair, urban planning, urban renewal, urban sprawl, walkable city, white flight, white picket fence, young professional, zero-sum game, Zipcar

It is also in these same cities that car-share might push someone over the tipping point into ditching their car, as it did me. So, here’s one good test: Go downtown. Stick out your hand. Does a taxi stop? If so, you are probably ready for Zipcar. And then go for it, as the benefits are tremendous. After a year of service, Zipcar Baltimore polled its members and found that they were walking 21 percent more, biking 14 percent more, and taking transit 11 percent more than before joining. Only 12 percent of members had taken more than five driving trips in the previous month, compared to 38 percent before joining Zipcar. About a fifth of members had sold their cars, and almost half claimed that Zipcar had saved them from having to buy a car.36 There is only one challenge to Zipcar, which is that they are too smart to locate in unwalkable cities. THE SAFE WALK STEP 5: PROTECT THE PEDESTRIAN STEP 6: WELCOME BIKES STEP 5: PROTECT THE PEDESTRIAN Size matters; A turn too far; Fat lanes; Keep it complicated; The safety apotheosis; The one-way epidemic; Sacred sidewalks; Senseless signals Will the pedestrian survive?

But, for most of the profession, Upton Sinclair’s famous observation still holds sway: “It is difficult to get a man to understand something when his salary depends on his not understanding it.” ●AAA: “Your Driving Costs,” 2010 edition, 7. The marginal operating cost of most vehicles is well below twenty cents per mile. This explains why Zipcar and the other urban car-share programs are so effective at reducing auto use. According to the company website, each “Zipcar takes at least 15 personally-owned vehicles off the road.” For a Zipcar member, the fixed costs—a twenty-five-dollar application fee and a sixty-dollar annual membership fee—are negligible compared to the marginal costs of hourly rental. ●Walk Score website: “America’s Most Walkable Neighborhoods.” This outcome makes sense, because the best cities have often attracted the most sprawl.

Finally, many cities that are considering trolleys for the standard set of wrong reasons may want instead to purchase small electric shuttles like the ones that have brought increased life to places like Chattanooga and San Diego. These don’t need rails, but they function as pedestrian accelerators in already-populated corridors, and each one costs less than the cheapest Ferrari.● Although technically buses, they are also cute, and can serve as an effective gateway drug to more hard-core rail transit in the future. ZIP IT IF YOU CAN Every city wants Zipcar. Does Zipcar want them back? Probably not. By all means, invite them to dinner, give them the key to your city, and offer them all of the concessions they usually ask, including dedicated parking spaces in the best locations—as many as they want. But understand that this superficially pro-driving enterprise cannot thrive in your city unless you have already moved beyond the pro-driving paradigm. Because if everybody has a car, nobody needs one.


pages: 294 words: 82,438

Simple Rules: How to Thrive in a Complex World by Donald Sull, Kathleen M. Eisenhardt

Affordable Care Act / Obamacare, Airbnb, asset allocation, Atul Gawande, barriers to entry, Basel III, Berlin Wall, carbon footprint, Checklist Manifesto, complexity theory, Craig Reynolds: boids flock, Credit Default Swap, Daniel Kahneman / Amos Tversky, diversification, drone strike, en.wikipedia.org, European colonialism, Exxon Valdez, facts on the ground, Fall of the Berlin Wall, haute cuisine, invention of the printing press, Isaac Newton, Kickstarter, late fees, Lean Startup, Louis Pasteur, Lyft, Moneyball by Michael Lewis explains big data, Nate Silver, Network effects, obamacare, Paul Graham, performance metric, price anchoring, RAND corporation, risk/return, Saturday Night Live, sharing economy, Silicon Valley, Startup school, statistical model, Steve Jobs, TaskRabbit, The Signal and the Noise by Nate Silver, transportation-network company, two-sided market, Wall-E, web application, Y Combinator, Zipcar

To see how simple rules balance coordination with individual interests, consider the case of Zipcar, which was founded in 2000 by Antje Danielson and Robin Chase. Zipcar emerged as the world’s leading car-sharing network, with approximately 810,000 members and over ten thousand vehicles in cities and on college campuses spread across the United States, Canada, the U.K., and Europe. Unlike car rental firms like Hertz or Enterprise, Zipcar has no drop-off centers or staff to clean, check, and refuel the cars. Instead, Zipcar relies on its members to ensure that the vehicles they used are fit for the next driver’s use. The quality of each member’s car-sharing experience depends critically on the behavior of the complete stranger who drove the car just before them. To ensure smooth coordination, Zipcar could have employed a thick contract that few would read and even fewer would remember.

., “Stop Signals Provide Cross Inhibition in Collective Decision-Making by Honeybee Swarms,” Science 6 (January 2012), 108–11. [>] Instead, for its first: Since its acquisition by Avis Budget, Zipcar’s six simple rules have been incorporated into fifty-one frequently asked questions, which were themselves organized into ten categories, including “driving rates, billing and fees,” “insurance and vehicle damage,” and “manual driving record checks.” The rules are no longer simple. “No smoking” was stretched out to 26 words (plus an appendix), “pets in carriers” to 73 words, and “return on time” to a 142-word statement of policy. Accessed January 28, 2014, http://www.zipcar.com/how#faqs. [>] Students might use them: Examples of how people use Zipcars from company website, http://www.zipcar.com/?redirect_p=0, accessed August 4, 2014. [>] A study of dozens: Emmanuelle Fauchart and Eric von Hippel, “Norms-Based Intellectual Property Systems: The Case of French Chefs,” Organization Science 19, no. 2 (2008): 187–201. [>] One chef explained: Ibid., 193. [>] The offending chef: Ibid., 198. [>] PayPal’s terms and conditions: Rich Parris, “Online T&Cs Longer Than Shakespeare Plays—Who Reads Them?”

When information is limited and time is short, simple rules make it fast and easy for people, organizations, and governments to make sound choices. They can even outperform complicated decision-making approaches in some situations. Finally, simple rules allow the members of a community to synchronize their activities with one another on the fly. As a result, communities can do things that would be impossible for their individual members to achieve on their own. Bee colonies, for example, use simple rules to find a new nest, and members of Zipcar relied on simple rules to share cars across thousands of users. In the next chapter, we’ll expand on why simple rules are so powerful. At first glance, the rules of triage have nothing in common with, for example, the rules geese follow to flock in tight formations. But a deep unity lies beneath the variety. Whether they are used by rock stars or crickets, effective simple rules share four common traits.


pages: 257 words: 64,285

The End of Traffic and the Future of Transport: Second Edition by David Levinson, Kevin Krizek

2013 Report for America's Infrastructure - American Society of Civil Engineers - 19 March 2013, 3D printing, American Society of Civil Engineers: Report Card, autonomous vehicles, barriers to entry, Bay Area Rapid Transit, big-box store, Chris Urmson, collaborative consumption, commoditize, crowdsourcing, DARPA: Urban Challenge, dematerialisation, Elon Musk, en.wikipedia.org, Google Hangouts, Induced demand, intermodal, invention of the printing press, jitney, John Markoff, labor-force participation, lifelogging, Lyft, means of production, megacity, Menlo Park, Network effects, Occam's razor, oil shock, place-making, post-work, Ray Kurzweil, rent-seeking, ride hailing / ride sharing, Robert Gordon, self-driving car, sharing economy, Silicon Valley, Skype, smart cities, technological singularity, Tesla Model S, the built environment, Thomas Kuhn: the structure of scientific revolutions, transaction costs, transportation-network company, Uber and Lyft, Uber for X, uber lyft, urban renewal, women in the workforce, working-age population, Yom Kippur War, zero-sum game, Zipcar

Krizek. 177 Carsharing is by-and-large in the US context not even analogous to a time-share, where different people do share ownership of a property, but get to use it at different times. 178 This varies by city, so in Minneapolis, cars are on-street, in other cities like Boston, restriction affect this. 179 Zipcar was originally founded by Robin Chase and Antje Danielson in 2000; Danielson was forced out in 2001, Chase in 2003. 180 For more on carsharing: http://www.shareable.net/blog/should-products-be-designed-for-sharing http://www.bizjournals.com/boston/blog/startups/2013/01/zipcar-acquisition-avis-carsharing.html?page=all http://www.theverge.com/2014/4/1/5553910/driven-how-zipcars-founders-built-and-lost-a-car-sharing-empire 181 Zipcar went public with 8,000 cars, 500,000 members and $186 million in revenue. Never profitable, it was acquired by Avis in 2013 at about one-third its 2011 market capitalization. Avis assessed its net present value at over $500 million of profit over the discounted future (For a point of reference, this is about half the price of a new NFL stadium (about one-half a giga-dollar)). 182 As a member of a two-driver, one-car family, David used Zipcar for about a year, but stopped due its inconvenience and cost.

Report of the American Planning Association, May 2014, https://www.planning.org/policy/polls/investing/pdf/pollinvestingreport.pdf 49 US PIRG (2014) "Millennials in Motion" http://www.uspirg.org/reports/usp/millennials-motion 50 This has health effects, the beneficial effects of greater walkability (and thus walking) in urban centers is offset by the additional pollution intake in those same places. See Hankey, Steve, Julian Marshall and Michael Brauer (2012) Health Impacts of the Built Environment: Within-Urban Variability in Physical Inactivity, Air Pollution, and Ischemic Heart Disease Mortality. Environ Health Perspectives 120(2): 247–253. 51 Zipcar (2013) Millennials and Technology http://www.slideshare.net/Zipcar_Inc/millennial-slide-share-final-16812323 52 According to Noreen McDonald "Among young adults, lifestyle-related demographic shifts, including decreased employment, explain 10% to 25% of the decrease in driving; Millennial-specific factors such as changing attitudes and use of virtual mobility (online shopping, social media) explain 35% to 50% of the drop in driving; and the general dampening of travel demand that occurred across all age groups accounts for the remaining 40%."

Avis assessed its net present value at over $500 million of profit over the discounted future (For a point of reference, this is about half the price of a new NFL stadium (about one-half a giga-dollar)). 182 As a member of a two-driver, one-car family, David used Zipcar for about a year, but stopped due its inconvenience and cost. While his experience was limited (he used it for only a handful of trips), there were several problems. First the station was inconvenient from his house, the pick up and return location for the car was a parking space on campus, more than a mile from home. Second he had to know exactly how long was the trip, since overage charges were some $50. From the Zipcar perspective, with such a thin fleet of vehicles, the overage charge was essential to guarantee the car would be available for the next renter, but to avoid being late, the renter had to reserve the car for a longer time period.


pages: 391 words: 97,018

Better, Stronger, Faster: The Myth of American Decline . . . And the Rise of a New Economy by Daniel Gross

2013 Report for America's Infrastructure - American Society of Civil Engineers - 19 March 2013, Affordable Care Act / Obamacare, Airbnb, American Society of Civil Engineers: Report Card, asset-backed security, Bakken shale, banking crisis, BRICs, British Empire, business cycle, business process, business process outsourcing, call centre, Carmen Reinhart, clean water, collapse of Lehman Brothers, collateralized debt obligation, commoditize, creative destruction, credit crunch, currency manipulation / currency intervention, demand response, Donald Trump, Frederick Winslow Taylor, high net worth, housing crisis, hydraulic fracturing, If something cannot go on forever, it will stop - Herbert Stein's Law, illegal immigration, index fund, intangible asset, intermodal, inventory management, Kenneth Rogoff, labor-force participation, LNG terminal, low skilled workers, Mark Zuckerberg, Martin Wolf, Maui Hawaii, McMansion, money market fund, mortgage debt, Network effects, new economy, obamacare, oil shale / tar sands, oil shock, peak oil, plutocrats, Plutocrats, price stability, quantitative easing, race to the bottom, reserve currency, reshoring, Richard Florida, rising living standards, risk tolerance, risk/return, Silicon Valley, Silicon Valley startup, six sigma, Skype, sovereign wealth fund, Steve Jobs, superstar cities, the High Line, transit-oriented development, Wall-E, Yogi Berra, zero-sum game, Zipcar

The company struck a deal with Ford to provide memberships to college students for as little as $25 and with rates as low as $7 per hour. As it has gained scale, Zipcar has moved from exclusively serving efficient consumers to providing solutions to efficiency-seeking businesses and institutions. It has signed deals with the New York City Department of Transportation, the city of Chicago, and the General Services Administration to offer cars to employees.6 Zipcar, which went public in April 2011, is making money; it scraped out a small profit in the third quarter of 2011. But the profit is beside the point. The value is what it saves consumers who get the full, or near-full, utility of ownership without the enormous associated costs, and how it benefits the economy at large. Zipcar saves people money, and then encourages its customers to drive less or more strategically. On its website, Zipcar touts a study that shows “each car shared takes 15 privately owned vehicles off the road, and that vehicle miles traveled per driver is reduced almost 50 percent when car owners switch to car sharing.”

In the aftermath of the bust, new businesses that aimed to cash in on the growing market for efficient vehicle use were launched. Chief among them is Zipcar. Founded in 2000, it grew by focusing on cities and college campuses. It uses information technology to manage the fleet and control access; members get a card that lets them into garages where cars are housed and then into the cars. Users in New York pay a $60 annual fee and then $8.75 per hour on weekdays and $13.75 per hour on weekends; they do not pay for gas or insurance, and there is no charge per mile. As the U.S. economy contracted, Zipcar went into hypergrowth: 225,000 members in 2008 to 350,000 members in January 2010 to 650,000 members and 9,500 cars in November 2011. Zipcar has had predictable success in the big cities of Boston, New York, and San Francisco, but its vehicles can also be found on 350 college campuses.

Five million times $80 per night is $400 million.8 Even taken together, companies like Zipcar, Chegg.com, Rent the Runway, and Airbnb won’t transform the U.S. economy. Many of today’s consumer inefficiencies are habits acquired over decades, and they won’t be broken easily. But these businesses all got off the ground and gained critical mass, customers, and, crucially, funding in the teeth of the downturn. Once the economy improves, it’s possible the efficient consumption businesses will run out of steam as consumers return to their profligate ways. But that day seems a long way off. And over time, logic tends to trump emotion in economic affairs. It just makes more sense to rent textbooks than to own them, and to sign up for Zipcar rather than own a car in New York City. There will come a day when nobody needlessly pays AOL $25 per month for online access.


pages: 347 words: 97,721

Only Humans Need Apply: Winners and Losers in the Age of Smart Machines by Thomas H. Davenport, Julia Kirby

AI winter, Andy Kessler, artificial general intelligence, asset allocation, Automated Insights, autonomous vehicles, basic income, Baxter: Rethink Robotics, business intelligence, business process, call centre, carbon-based life, Clayton Christensen, clockwork universe, commoditize, conceptual framework, dark matter, David Brooks, deliberate practice, deskilling, digital map, disruptive innovation, Douglas Engelbart, Edward Lloyd's coffeehouse, Elon Musk, Erik Brynjolfsson, estate planning, fixed income, follow your passion, Frank Levy and Richard Murnane: The New Division of Labor, Freestyle chess, game design, general-purpose programming language, global pandemic, Google Glasses, Hans Lippershey, haute cuisine, income inequality, index fund, industrial robot, information retrieval, intermodal, Internet of things, inventory management, Isaac Newton, job automation, John Markoff, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, Joi Ito, Khan Academy, knowledge worker, labor-force participation, lifelogging, longitudinal study, loss aversion, Mark Zuckerberg, Narrative Science, natural language processing, Norbert Wiener, nuclear winter, pattern recognition, performance metric, Peter Thiel, precariat, quantitative trading / quantitative finance, Ray Kurzweil, Richard Feynman, risk tolerance, Robert Shiller, Robert Shiller, Rodney Brooks, Second Machine Age, self-driving car, Silicon Valley, six sigma, Skype, social intelligence, speech recognition, spinning jenny, statistical model, Stephen Hawking, Steve Jobs, Steve Wozniak, strong AI, superintelligent machines, supply-chain management, transaction costs, Tyler Cowen: Great Stagnation, Watson beat the top human players on Jeopardy!, Works Progress Administration, Zipcar

They still felt a need to work with an ecosystem, because—as we suggested in describing the LUMAscape—the amount of new technology is “overwhelmingly complex,” as both Daley and Harrington described it, and a smaller company like Zipcar still needs external expertise. But they decided to rely on focused external expertise, and found agency partners who employ automated tools within each marketing channel. Zipcar uses the partners to actually “turn the dials” on the automated systems, and Daley and his colleagues monitor the results. It’s clearly an augmentation situation rather than pure automation. To show how specialized this expertise has become, Zipcar works with one company on the programmatic buying of digital display ads, another one on automated search engine optimization, another on YouTube video advertising, another for automated Facebook ad buys, and so forth.

We are guessing that there is more change—more new vendors, more new products, more companies entering and leaving the space—in this area than any other technology category on planet Earth. Andrew Daley has to live the LUMAscapes every day. He’s the vice president of member acquisition at Zipcar, the pioneering car-sharing service acquired by the Avis Budget group in 2013. Member acquisition means finding new customers and the primary approach to that is digital marketing—much of which is automated. Daley has been in digital marketing since 1999, but he’s not sure that anyone is an expert on programmatic buying (automated purchase of digital ads) and marketing automation. But, he admits, he works with them every day, so he might qualify as much as anyone. Until a couple of years ago, Daley says, Zipcar wasn’t that sophisticated in digital marketing. It turned over almost every decision about software platforms and automation approaches to a single digital ad agency, and it didn’t study the results in much detail.

It’s Daley’s job to manage the overall ecosystem for new member acquisition, and he manages a lean team that looks over all the channels for twenty-six different geographical markets. Daley says there is no way so few people could manage all the channels without both automation and external partners. The “programmatic” systems don’t run on automatic pilot. Daley says that Zipcar’s goal in digital marketing is to observe who signs up as a member, and then to find other people like them. The automated marketing systems let them study all the people who convert with them, and create look-alike profiles. Regardless of where they are on the Internet, Daley and his team try to find them. There is also a complicated internal Zipcar budgeting structure that Daley and Harrington have to work with. Each of the twenty-six geographic regions has a budget for marketing. For a particular campaign, Providence, Rhode Island, might have X dollars to spend, whereas New York might have Y.


pages: 187 words: 62,861

The Penguin and the Leviathan: How Cooperation Triumphs Over Self-Interest by Yochai Benkler

business process, California gold rush, citizen journalism, Daniel Kahneman / Amos Tversky, East Village, Everything should be made as simple as possible, experimental economics, experimental subject, framing effect, informal economy, invisible hand, jimmy wales, job satisfaction, Joseph Schumpeter, Kenneth Arrow, knowledge economy, laissez-faire capitalism, loss aversion, Murray Gell-Mann, Nicholas Carr, peer-to-peer, prediction markets, Richard Stallman, Scientific racism, Silicon Valley, Steven Pinker, telemarketer, Toyota Production System, twin studies, ultimatum game, Washington Consensus, zero-sum game, Zipcar

And these results can been seen in the stories that people post about their CouchSurfing experiences; in reading the message boards, one does have the feeling that one is observing a true community at work. Now, CouchSurfing isn’t a for-profit enterprise. But as it turns out, even businesses and companies can benefit from framing something as a community rather than a strictly for-profit enterprise. One successful example of this is Zipcar, a “car-sharing” company that originated in Boston. Zipcar’s business model is simple. For a small membership fee, people can rent a car by the hour, for relatively low rates. The draw of Zipcar, though, is less price than convenience; the company keeps fleets of cars in central locations where renters can easily pick them up and drop them off. But this is not the only reason for its appeal. Like CouchSurfing, the company forges a sense of community among its users. How? For one, they create a sense of solidarity and shared purpose by targeting a certain type of customer: the environmentally conscious.

Many of the foundations of a successful cooperative system that we discuss in these chapters—empathy, fairness, and trust—repeatedly show up as core components of this process. But communication is the most fundamental one. The most skilled and successful mediators, though, are those who not only foster the most effective communication, but also are able to frame the conflict in such a way that both parties come to see a fair resolution as more achievable than they previously thought. CouchSurfers and Zipcar Drivers: Cooperation and Framing In looking at mediation, and at the other examples of successful cooperative systems, we begin to see why it is that communication works as well as it does. First and foremost, practically every one of the elements of a successful cooperative system I discuss in this book—empathy and solidarity, moral norms, fairness, trust, and leadership—depends on communication.

For one, they create a sense of solidarity and shared purpose by targeting a certain type of customer: the environmentally conscious. Their advertising and website tout their corporate mission—to help reduce pollution by making it easier for people to avoid owning a car. And most of their cars support that mission; they are small and fuel-efficient (many are hybrids). Like CouchSurfing, Zipcar frames the transaction as being at least partly social (though of course money does change hands) by calling it car “sharing” rather than rental. A strong element of trust further reinforces the community feel; there are no attendants to check the condition of a car once it is returned; members are simply encouraged to return the car clean, in good shape, with a full tank of fuel, for the next user—which they do, with amazing consistency.


pages: 244 words: 66,977

Subscribed: Why the Subscription Model Will Be Your Company's Future - and What to Do About It by Tien Tzuo, Gabe Weisert

3D printing, Airbnb, airport security, Amazon Web Services, augmented reality, autonomous vehicles, blockchain, Build a better mousetrap, business cycle, business intelligence, business process, call centre, cloud computing, cognitive dissonance, connected car, death of newspapers, digital twin, double entry bookkeeping, Elon Musk, factory automation, fiat currency, Internet of things, inventory management, iterative process, Jeff Bezos, Kevin Kelly, Lean Startup, Lyft, manufacturing employment, minimum viable product, natural language processing, Network effects, Nicholas Carr, nuclear winter, pets.com, profit maximization, race to the bottom, ride hailing / ride sharing, Sand Hill Road, shareholder value, Silicon Valley, skunkworks, smart meter, social graph, software as a service, spice trade, Steve Ballmer, Steve Jobs, subscription business, Tim Cook: Apple, transport as a service, Uber and Lyft, uber lyft, Y2K, Zipcar

During the first couple of years of Zuora, when we were trying to convince other people that subscription models weren’t just for software companies, we were fascinated with a company called Zipcar. Founded in 2000, Zipcar let subscribers book cars by the minute, hour, or day. It pitched itself as an alternative to car rentals or U-Haul. It was a novel service that was also simple and intuitive. Zipcar had several thousand cars scattered throughout twenty-five major American cities. You located a nearby Zipcar and reserved it online, swiped your membership card across a sensor on the vehicle, and drove off. It was also very popular—by 2012 it had more than three quarters of a million drivers paying for transportation by the hour. At one of our earlier events in New York City, for example, we found out that no one had a car—no surprise there for anyone who’s lived in New York. But what came as a surprise was that 80 percent of people we polled had Zipcar memberships.

If you’re not shifting to this business model now, chances are that in a few years you might not have any business left to shift. WHY THIS BOOK, AND WHY NOW Ten years ago we were already starting to see the signs. Netflix was still delivering monthly DVDs in the mail, but it was already killing Blockbuster and changing how we consumed media. Online streaming was just around the corner (as many people have pointed out, Reed Hastings called it Netflix for a reason). Zipcar was also a really interesting new concept. It was initially seen as an hourly competitor to Hertz and Budget, but you could already see new ideas opening up around cars and transportation, which Uber and Lyft capitalized on later. And of course the iPhone had just come out—at the time it was more of a fun, plug-and-play app container, but there was the potential for geolocation, identity, messaging.

But what came as a surprise was that 80 percent of people we polled had Zipcar memberships. Yes, there were massive limitations to Zipcar—you had to live in a city, for example. But we could see that the next revisions of this concept (give me the ride, not the car) were just going to get better and better. That experience let us see a future world where car ownership would not be necessary. Today more than 60 million riders use Uber and Lyft. These ridesharing services have ushered in a whole new set of consumer priorities: Why buy a car at all, when all you need to do to get from point A to point B is pull out your phone? Why can’t I just subscribe to transportation the same way I subscribe to electricity and internet access? But wait, you might say. Uber isn’t a subscription service—there are no monthly fees. I disagree. It sure looks and feels like a digital subscription service to me.


pages: 296 words: 82,501

Stuffocation by James Wallman

3D printing, Airbnb, back-to-the-land, Berlin Wall, big-box store, Black Swan, BRICs, carbon footprint, Cass Sunstein, clean water, collaborative consumption, commoditize, creative destruction, crowdsourcing, David Brooks, Fall of the Berlin Wall, happiness index / gross national happiness, hedonic treadmill, high net worth, income inequality, Intergovernmental Panel on Climate Change (IPCC), James Hargreaves, Joseph Schumpeter, Kitchen Debate, Martin Wolf, mass immigration, McMansion, means of production, Nate Silver, Occupy movement, Paul Samuelson, post-industrial society, post-materialism, Richard Florida, Richard Thaler, sharing economy, Silicon Valley, Simon Kuznets, Skype, spinning jenny, The Signal and the Noise by Nate Silver, Thorstein Veblen, Tyler Cowen: Great Stagnation, World Values Survey, Zipcar

Put the brand’s Clever Little Shopper bag in hot water for three minutes and it harmlessly dissolves, so you can pour it safely down the plug. The social accommodation brand Airbnb, the car-sharing service Zipcar and music-streaming site Spotify are all examples of what is variously known, from slightly different angles, as the new trend for dis-ownership, the sharing economy and collaborative consumption. Now, thanks to these trends and the technologies that make them possible, you can enjoy the experience of a room, a house, a car, a CD, a handbag, a lawnmower, a musical instrument or even a dog – without all the hassle that comes with owning them. The success of Zipcar, for instance, reflects the space and cost that comes with keeping a car in a city, and the fact that, if you live in a city, you just do not need a car so much anymore.

For a rigorous analysis of the millennials’ housing aspirations, read Nathan Morris, “Why Generation Y is Causing the Great Migration of the 21st Century”, on the website of a design firm called Placemakers (www.placemakers.com), 9 April 2012. “Rather than owning a thing”: millennials not so interested in material objects Various sources, including Tammy Erickson, “Meaning Is the New Money”, HBR Blog Network, 23 March 2011; and David Brooks, “The Experience Economy”, New York Times, 14 February 2011. The rise of services like Zipcar, Spotify, and Netflix For excellent introductions to how these companies operate, read Rachel Botsman and Roo Rogers, “Beyond Zipcar: Collaborative Consumption”, Harvard Business Review, October 2010; and, for the rise of these services, read “All Eyes on the Sharing Economy”, The Economist, 9 Mar 2013. CHAPTER ELEVEN Are You Experienced? Your Government Wants to Know This chapter is informed by many sources, including Roger Cohen, “The Happynomics of Life”, New York Times, 12 March 2011; Richard Layard, Happiness: Lessons from a New Science (London: Penguin, 2011).

For a quick introduction to the subject, read B. Joseph Pine II and James H Gilmore, “Welcome to the Experience Economy”, Harvard Business Review, July 1998. More on TOMS shoes: www.toms.com. More on the Common Threads Initiative between eBay and Patagonia: www.patagonia.com/us/common-threads. Watch Puma’s Clever Little Shopper disappear on YouTube. Stay with Airbnb: www.airbnb.com. Rent a car from Zipcar: www.zipcar.com . Get your music from Spotify: www.spotify.com. “London, one of the world’s most visited cities” Source: Deborah L. Jacobs, “The 20 Most Popular Cities In The World To Visit In 2012”, Forbes, 20 June 2012. In the 2013 rankings, Bangkok pipped London to the number one spot. CHAPTER FOURTEEN What about the Chinese? The description of Liu Dandan, Zhou Zhou, and Richard Lu is taken from the photoshoot for Bill Saporito, “A Great Leap Forward: Can China’s famously thrifty workers become the world’s big spenders?”


pages: 443 words: 112,800

The Third Industrial Revolution: How Lateral Power Is Transforming Energy, the Economy, and the World by Jeremy Rifkin

"Robert Solow", 3D printing, additive manufacturing, Albert Einstein, American ideology, barriers to entry, borderless world, carbon footprint, centre right, collaborative consumption, collaborative economy, Community Supported Agriculture, corporate governance, decarbonisation, distributed generation, en.wikipedia.org, energy security, energy transition, global supply chain, hydrogen economy, income inequality, industrial cluster, informal economy, Intergovernmental Panel on Climate Change (IPCC), invisible hand, Isaac Newton, job automation, knowledge economy, manufacturing employment, marginal employment, Martin Wolf, Masdar, megacity, Mikhail Gorbachev, new economy, off grid, oil shale / tar sands, oil shock, open borders, peak oil, Ponzi scheme, post-oil, purchasing power parity, Ray Kurzweil, Ronald Reagan, scientific worldview, Silicon Valley, Simon Kuznets, Skype, smart grid, smart meter, Spread Networks laid a new fibre optics cable between New York and Chicago, supply-chain management, the market place, The Wealth of Nations by Adam Smith, Thomas Malthus, too big to fail, transaction costs, trickle-down economics, urban planning, urban renewal, Yom Kippur War, Zipcar

A study in Europe found that car sharing cut CO2 emissions by as much as 50 percent.30 Zipcar, the world’s largest car-sharing business is a for-profit operation founded in 2000. In just ten years, the company has grown to hundreds of thousands of members. There are several thousand Zipcar locations around the world and more than eight thousand vehicles to choose from. The company, whose revenue topped $130 million in 2009, is growing at a phenomenal rate of 30 percent a year. In 2010, Zipcar launched a hybrid electric vehicle pilot project in its San Francisco location. The brand has become popular among the environmentally conscious millennium generation who refer to themselves as “zipsters.”31 As renewable energy and the TIR infrastructure become more widespread, car-share lots, like Zipcar, will be able to provide green electricity on site to power electric plug-in vehicles.

Retrieved from http://www.kiva.org/about. 27.Ibid. 28.Facts & History. (n.d.). Kiva. Retrieved from http://www.kiva.org/about/facts. 29.Community Supported Agriculture. (n.d.). Local Harvest. Retrieved from http://www.localharvest.org/csa/. 30.Keegan, P. (2009, August 27). Car-Rental, Auto Industry React to Zipcar’s Growing Appeal. CNNMoney. Retrieved from http://money.cnn.com/2009/08/26/news/companies/zipcar_car_rentals.fortune; Green Benefits. (2011). Zipcar. Retrieved from http://www.zipcar.com/is-it/greenbenefits. 31.Ibid. 32.Fenton, C. (n.d.). Guiding Principles. CouchSurfing. Retrieved from http://www.couchsurfing.org/about.html/guiding. 33.Statistics. (n.d.). CouchSurfing. Retrieved from http://www.couchsurfing.org/statistics.html. 34.British Have Smallest Homes in Europe. (2002, May 3).

The brand has become popular among the environmentally conscious millennium generation who refer to themselves as “zipsters.”31 As renewable energy and the TIR infrastructure become more widespread, car-share lots, like Zipcar, will be able to provide green electricity on site to power electric plug-in vehicles. Car-share commons are likely to become a significant alternative to the conventional model of purchasing cars in markets, especially in dense urban areas where the cost of maintaining a car that is used only infrequently makes little practical sense. I had the occasion to meet Robin Chase, the founder and former CEO of Zipcar, at the 2011 OECD International Transport Forum in Leipzig, Germany. I was there to give an opening address on the need to create an integrated post-carbon transport and logistics network—pillar 5—across each continent between now and 2050 in order to advance the creation of seamless continental markets. Robin participated in the transport panel immediately following my presentation. In her remarks, she emphasized that the new car-sharing business model represented a disruptive revolution in the nature of mobility, transforming the automobile from a private possession to a collective convenience and from an autonomous experience to a collaborative enterprise.


pages: 330 words: 99,044

Reimagining Capitalism in a World on Fire by Rebecca Henderson

Airbnb, asset allocation, Berlin Wall, Bernie Sanders, business climate, Capital in the Twenty-First Century by Thomas Piketty, carbon footprint, collaborative economy, collective bargaining, commoditize, corporate governance, corporate social responsibility, crony capitalism, dark matter, decarbonisation, disruptive innovation, double entry bookkeeping, Elon Musk, Erik Brynjolfsson, Exxon Valdez, Fall of the Berlin Wall, family office, fixed income, George Akerlof, Gini coefficient, global supply chain, greed is good, Hans Rosling, Howard Zinn, Hyman Minsky, income inequality, index fund, Intergovernmental Panel on Climate Change (IPCC), joint-stock company, Kickstarter, Lyft, Mark Zuckerberg, means of production, meta analysis, meta-analysis, microcredit, mittelstand, Mont Pelerin Society, Nelson Mandela, passive investing, Paul Samuelson, Philip Mirowski, profit maximization, race to the bottom, ride hailing / ride sharing, Ronald Reagan, Rosa Parks, Second Machine Age, shareholder value, sharing economy, Silicon Valley, Snapchat, sovereign wealth fund, Steven Pinker, stocks for the long run, Tim Cook: Apple, total factor productivity, Toyota Production System, uber lyft, urban planning, Washington Consensus, working-age population, Zipcar

AutoGrid, CLP Holdings Signs Multi-Year Strategic Commercial Agreement with AutoGrid to Deploy New Energy Solutions Across Asia-Pacific Region, Dec. 12, 2018, www.prnewswire.com/in/news-releases/clp-holdings-signs-multi-year-strategic-commercial-agreement-with-autogrid-to-deploy-new-energy-solutions-across-asia-pacific-region-702571991.html. 58. Nico Pitney, “A Revolutionary Entrepreneur on Happiness, Money, and Raising a Supermodel,” Huffington Post, Dec. 7, 2017, www.huffingtonpost.com/2015/01/30/robin-chase-life-lessons_n_6566944.html. 59. “Avis Budget Group to Acquire Zipcar for $12.25 Per Share in Cash,” Zipcar, Jan. 2, 2013, www.zipcar.com/press/releases/avis-budget-group-acquires-zipcar. 60. Jackie Krentzman, “The Force Behind the Nike Empire,” Stanford Magazine, Jan. 1997, https://alumni.stanford.edu/get/page/magazine/article/?article_id=43087. 61. Nike Annual Report 1992, NIKE, https://s1.q4cdn.com/806093406/files/doc_financials/1992/Annual_Report_92.pdf. 62. P/E ratios measured as average annual PE. 63. Edward Yardeni et al., “Stock Market Briefing: S&P 500 Sectors & Industries Forward P/Es,” Yardeni.com, Aug. 26, 2019, www.yardeni.com/pub/mktbriefsppesecind.pdf. 64.

It assures the long-term viability of the supply chain. It can persuade consumers to favor your products and services over those of your competition. It can reduce costs. It can create entirely new businesses—particularly if, like CLP, you are sophisticated enough to see how the world is changing before others do. Robin Chase founded Zipcar—a car sharing service—in 2000, nearly twenty years ago, years before the rest of us discovered the sharing economy. She saw Zipcar as part of a much larger vision for how the economy might be transformed. In one interview she explained: The collaborative economy is larger than the sharing economy. The sharing economy feels to me like it’s about assets. The collaborative economy is everything. It’s making clear and visceral to us that, if I can have real-time access not just to hard assets, but to people, to networks, to experiences, it means that the way I do my own personal life is completely transformed.

I don’t have to do any hoarding. I don’t have to be worried about having stuff and owning it. I can start to rely on the fact that I can reach out and find the right person at the right moment. That dramatically transforms how you live. Instead of on-demand cars, it’s an on-demand life, in a much larger fullness.58 Zipcar grew to be the largest car sharing company in the world and was acquired by Avis in 2013 for half a billion dollars.59 It now has over a million members in five hundred cities in nine countries. Since leaving Zipcar, Chase has founded or helped to found at least three other ventures with similar goals—Buzzcar, a peer-to-peer car sharing service; GoLoco.org, a ride sharing company; and Veniam, a firm that uses cars and trucks to blanket a city with public Wi-Fi. But every time I teach, people ask me if firms can really make money by doing the right thing.


pages: 340 words: 92,904

Street Smart: The Rise of Cities and the Fall of Cars by Samuel I. Schwartz

2013 Report for America's Infrastructure - American Society of Civil Engineers - 19 March 2013, active transport: walking or cycling, Affordable Care Act / Obamacare, American Society of Civil Engineers: Report Card, autonomous vehicles, car-free, City Beautiful movement, collaborative consumption, congestion charging, crowdsourcing, desegregation, Enrique Peñalosa, Ford paid five dollars a day, Frederick Winslow Taylor, if you build it, they will come, Induced demand, intermodal, invention of the wheel, lake wobegon effect, Loma Prieta earthquake, longitudinal study, Lyft, Masdar, megacity, meta analysis, meta-analysis, moral hazard, Nate Silver, oil shock, Productivity paradox, Ralph Nader, rent control, ride hailing / ride sharing, Rosa Parks, self-driving car, skinny streets, smart cities, smart grid, smart transportation, the built environment, the map is not the territory, transportation-network company, Uber and Lyft, Uber for X, uber lyft, Unsafe at Any Speed, urban decay, urban planning, urban renewal, walkable city, Wall-E, white flight, white picket fence, Works Progress Administration, Yogi Berra, Zipcar

Because a lot of those Millennials who still like driving are choosing to do so without the burden of car ownership. According to a 2014 study by the business consultants Alix Partners, car-sharing services like Zipcar or RelayRides are responsible for auto manufacturers selling half a million fewer cars from 2004 to 2014. If the trend continues (that is, unless it gets worse), another 1.2 million aren’t going to leave dealers’ car lots between now and 2020. It’s not as if automobile manufacturers can make up for this shortfall by fleet sales to the car-sharing companies. Every new car they sell to a company like Zipcar equals thirty-two cars not purchased by civilians. Nearly one American household in ten is now a “zero-car” family. Automobile manufacturers and oil companies, however, have some very attractive strategic options.

“PRT Statewide Application: The Conceptual Design of a Transit System Capable of Serving Essentially All Daily Trips.” In Urban Public Transportation Systems, 2013, Steven L. Jones (ed.), 357–368. Reston, VA: American Society of Civil Engineers, 2013. Koslowsky, M., et al. Commuting Stress: Causes, Effects, and Methods of Coping. New York, NY: Plenum Press, 1995. KRCResearch. Millennials and Driving: A Survey Commissioned by Zipcar. Cambridge, MA: Zipcar, Inc., November 2011. Lachman, M. L., and D. L. Brett. Generation Y: America’s New Housing Wave. Washington, DC: Urban Land Institute, 2011. Lee, I. M., C. C. Hsieh, and R. S. Paffenbarger Jr. “Exercise Intensity and Longevity in Men: The Harvard Alumni Health Study.” Journal of the American Medical Association 273, no. 15 (April 1995): 1179–1184. Levine, J., et al. “Does Accessibility Require Density or Speed?”

One thing the Internet does unambiguously well is to make information that used to be expensive and scarce now cheap and abundant. You don’t have to spend ten years learning the commuting ropes to know whether the train or bus you’re on is an express or a local, or even when it’s going to show up. You just need a smartphone. Smartphones are also all that’s needed to take advantage of other revolutionary new transportation options: ridesharing services like Via, car-sharing like Zipcar, and—especially—dispatchable taxi services like Uber and Lyft.c However, these and other cool new businesses didn’t create Millennial distaste for driving. They just exploited it. The question remains: why do Millennials find the automobile so much less desirable than their parents, grandparents, and great-grandparents did? Woodbridge, Virginia, is a small suburb about twenty miles south of Washington, DC.


pages: 464 words: 127,283

Smart Cities: Big Data, Civic Hackers, and the Quest for a New Utopia by Anthony M. Townsend

1960s counterculture, 4chan, A Pattern Language, Airbnb, Amazon Web Services, anti-communist, Apple II, Bay Area Rapid Transit, Burning Man, business process, call centre, carbon footprint, charter city, chief data officer, clean water, cleantech, cloud computing, computer age, congestion charging, connected car, crack epidemic, crowdsourcing, DARPA: Urban Challenge, data acquisition, Deng Xiaoping, digital map, Donald Davies, East Village, Edward Glaeser, game design, garden city movement, Geoffrey West, Santa Fe Institute, George Gilder, ghettoisation, global supply chain, Grace Hopper, Haight Ashbury, Hedy Lamarr / George Antheil, hive mind, Howard Rheingold, interchangeable parts, Internet Archive, Internet of things, Jacquard loom, Jane Jacobs, jitney, John Snow's cholera map, Joi Ito, Khan Academy, Kibera, Kickstarter, knowledge worker, load shedding, M-Pesa, Mark Zuckerberg, megacity, mobile money, mutually assured destruction, new economy, New Urbanism, Norbert Wiener, Occupy movement, off grid, openstreetmap, packet switching, Panopticon Jeremy Bentham, Parag Khanna, patent troll, Pearl River Delta, place-making, planetary scale, popular electronics, RFC: Request For Comment, RFID, ride hailing / ride sharing, Robert Gordon, self-driving car, sharing economy, Silicon Valley, Skype, smart cities, smart grid, smart meter, social graph, social software, social web, special economic zone, Steve Jobs, Steve Wozniak, Stuxnet, supply-chain management, technoutopianism, Ted Kaczynski, telepresence, The Death and Life of Great American Cities, too big to fail, trade route, Tyler Cowen: Great Stagnation, undersea cable, Upton Sinclair, uranium enrichment, urban decay, urban planning, urban renewal, Vannevar Bush, working poor, working-age population, X Prize, Y2K, zero day, Zipcar

The basic idea is to use energy-intensive manufactured goods more intensively, so we don’t have to make as many in the first place. Take the car-sharing service Zipcar, for instance. By transforming cars from something you own into a service you subscribe to, Zipcar claims that each of its shared vehicles replaces some twenty private ones.29 Smart technology plays a huge role in making Zipcar practical, by automating many of the traditional tasks involved in renting a car. GPS telemetry tracks vehicle location and use, Web and mobile services eliminate centralized rental depots so cars can be placed close by, and an RFID card identifies allows the renter to unlock one. But as smart as Zipcar is, it’s not very social. But take the same business model and weave in social software to connect people to others with idle vehicles, and suddenly you don’t even need Zipcar. San Francisco–based RelayRides helps its members to rent their cars to each other, using a social-reputation system to instill trust and good behavior.

Calabrese and F. and C. Ratti, “Real Time Rome,” Networks and Communications Studies 20, no. 3–4 (2006): 247–58. 28J. Borge-Holthoefer et al., “Structural and Dynamical Patterns on Online Social Networks: The Spanish May 15th Movement as a Case Study,” PLoS ONE, (2011); doi:10.1371/journal.pone.0023883. 29April Kilcrease, “A Conversation with Zipcar’s CEO Scott Griffith,” GigaOM, last modified December 5, 2011, http://gigaom.com/cleantech/a-conversation-with-zipcars-ceo-scott-griffith/. 30Ron Lieber, “Share Your Car, Risk Your Insurance,” New York Times, last modified March 16, 2012, http://www.nytimes.com/2012/03/17/your-money/auto-insurance/enthusiastic-about-car-sharing-your-insurer-isnt.html?pagewanted=all. 31“Our Carbon Footprint,” Corporate Responsibility Report, InterContinental Hotel Groups, 2011, http://www.ihgplc.com/index.asp?

., 62 “Web 2.0,” 237 Web start-ups, 240 Weinberger, David, 297 Welter, Volker, 96 West, Geoffrey, 160, 250, 312–15 Western Union, 5 White Oak Plantation, 21 Wiener, Norbert, 75, 77, 277–78 Wi-Fi, 28, 55, 68, 126–34, 154, 195 limitations of, 196 public network for, 217–18 Wikipedia, 200 Wilde, Oscar, 282 Wilson, Fred, 152, 154 wireless networks, 52, 178, 195, 198–99 local area networks of (WLAN), 128 RFID barcode technology in, 318–19 U.S. investment in, 3 Wire, The, 211 Wireless Web, 122 World Bank, 12, 169–71, 178, 189 Apps for Development contest, 201 estimate of global GDP, 30 Worldnet, 36–37 World War I, U.S. postwar period of, 99–100 World War II, 51, 128 World Wildlife Foundation, 30 Wrestling with Moses (Flint), 103–4 Wright, Frank Lloyd, 26 X.25, 109 Y2K bug, 257 Yackinach, Mark, 302 Yahoo, 157 Yale University, 69 YouTube, 115 in Arab Spring, 12 Zakaria, Fareed, 107 Zaragoza, 217–23 Center for Art and Technology in, 219–20, 222–23 “citizen card” for, 221–22 Digital Diamond in, 220 Digital Mile in, 218–22 Digital Water Pavilion in, 220 as “open source city,” 218 Zehnder, Joe, 83–85 “zero-day” attacks, 267–68 Zipcar, 162–63 Zoellick, Robert, 169–70 Copyright Copyright © 2013 by Anthony M. Townsend All rights reserved Printed in the United States of America First Edition For information about permission to reproduce selections from this book, write to Permissions, W. W. Norton & Company, Inc., 500 Fifth Avenue, New York, NY 10110 For information about special discounts for bulk purchases, please contact W.


pages: 561 words: 157,589

WTF?: What's the Future and Why It's Up to Us by Tim O'Reilly

4chan, Affordable Care Act / Obamacare, Airbnb, Alvin Roth, Amazon Mechanical Turk, Amazon Web Services, artificial general intelligence, augmented reality, autonomous vehicles, barriers to entry, basic income, Bernie Madoff, Bernie Sanders, Bill Joy: nanobots, bitcoin, blockchain, Bretton Woods, Brewster Kahle, British Empire, business process, call centre, Capital in the Twenty-First Century by Thomas Piketty, Captain Sullenberger Hudson, Chuck Templeton: OpenTable:, Clayton Christensen, clean water, cloud computing, cognitive dissonance, collateralized debt obligation, commoditize, computer vision, corporate governance, corporate raider, creative destruction, crowdsourcing, Danny Hillis, data acquisition, deskilling, DevOps, Donald Davies, Donald Trump, Elon Musk, en.wikipedia.org, Erik Brynjolfsson, Filter Bubble, Firefox, Flash crash, full employment, future of work, George Akerlof, gig economy, glass ceiling, Google Glasses, Gordon Gekko, gravity well, greed is good, Guido van Rossum, High speed trading, hiring and firing, Home mortgage interest deduction, Hyperloop, income inequality, index fund, informal economy, information asymmetry, Internet Archive, Internet of things, invention of movable type, invisible hand, iterative process, Jaron Lanier, Jeff Bezos, jitney, job automation, job satisfaction, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, Kevin Kelly, Khan Academy, Kickstarter, knowledge worker, Kodak vs Instagram, Lao Tzu, Larry Wall, Lean Startup, Leonard Kleinrock, Lyft, Marc Andreessen, Mark Zuckerberg, market fundamentalism, Marshall McLuhan, McMansion, microbiome, microservices, minimum viable product, mortgage tax deduction, move fast and break things, move fast and break things, Network effects, new economy, Nicholas Carr, obamacare, Oculus Rift, packet switching, PageRank, pattern recognition, Paul Buchheit, peer-to-peer, peer-to-peer model, Ponzi scheme, race to the bottom, Ralph Nader, randomized controlled trial, RFC: Request For Comment, Richard Feynman, Richard Stallman, ride hailing / ride sharing, Robert Gordon, Robert Metcalfe, Ronald Coase, Sam Altman, school choice, Second Machine Age, secular stagnation, self-driving car, SETI@home, shareholder value, Silicon Valley, Silicon Valley startup, skunkworks, Skype, smart contracts, Snapchat, Social Responsibility of Business Is to Increase Its Profits, social web, software as a service, software patent, spectrum auction, speech recognition, Stephen Hawking, Steve Ballmer, Steve Jobs, Steven Levy, Stewart Brand, strong AI, TaskRabbit, telepresence, the built environment, The Future of Employment, the map is not the territory, The Nature of the Firm, The Rise and Fall of American Growth, The Wealth of Nations by Adam Smith, Thomas Davenport, transaction costs, transcontinental railway, transportation-network company, Travis Kalanick, trickle-down economics, Uber and Lyft, Uber for X, uber lyft, ubercab, universal basic income, US Airways Flight 1549, VA Linux, Watson beat the top human players on Jeopardy!, We are the 99%, web application, Whole Earth Catalog, winner-take-all economy, women in the workforce, Y Combinator, yellow journalism, zero-sum game, Zipcar

Payment without any visible act of payment, as much as the ability to summon the car, is what makes everyone’s first ride with Uber such a WTF? moment. Understanding that what used to be hard is now free and easy due to the work of others is essential to the leapfrogging progress of technology. Robin Chase, author of the book Peers Inc, describes how services ranging from Zipcar, which she founded in 1999, to Uber, Lyft, and Airbnb are all platforms for unlocking what she calls “excess capacity” and sharing it with others. They put together ordinary people (“the peers”) and a platform (“the Inc”) to do something neither could do alone. In the case of Zipcar, whose cars were owned by the company, she says the “excess capacity” was the capacity for self-service: the trust that the customers themselves could be relied upon to return a car clean and full of gas for the next customer. These customers were the peers in her model.

These customers were the peers in her model. The “Inc” was, of course, her company, which provided the cars themselves, but also the reservations platform that kept track of when and where cars were available so that they could be reserved on demand for as little as an hour or two, much smaller increments than a 1990s-era rental car. The advance of technology has made Zipcar’s advances, remarkable as they were at the time, rather quaint. Where Zipcar required cars to be returned to the same location from which they were rented, newer entrants into the space, like Car2go, use modern location-tracking technology and allow customers to leave the car wherever they like. And taking the “peer” model even further, services like Getaround allow users to put up their personal cars for rental. And while the car must be returned to the original location (more or less), location-tracking technology means that users can simply find a car that is located close to them—the entire city becomes the storage lot for the excess capacity of unused vehicles for rent.

Robin’s notion even extends to the idea that the smartphone revolution itself was an act of unlocking excess capacity. It’s easy to forget that these devices that can now do so much once were used only for making phone calls and sending texts. One can see the progress of the car-sharing industry, for example, as an exercise in realizing just how much more is possible with the untapped capabilities of the sensors in the phone. Where Zipcar and Car2go users were originally sent a special smart card to access the car they’d reserved, Zipcar, Car2go, and Getaround users now do it with their smartphone. And as I’ve outlined here, the ability of Uber to coordinate driver and passenger, communications, and payment and enable navigation relied on similar realizations of hidden capabilities just waiting to be tapped. Camp and Kalanick’s brilliance was in recognizing these latent capabilities and understanding how to apply them.


pages: 83 words: 23,805

City 2.0: The Habitat of the Future and How to Get There by Ted Books

active transport: walking or cycling, Airbnb, Albert Einstein, big-box store, carbon footprint, cleantech, collaborative consumption, crowdsourcing, demand response, housing crisis, Induced demand, Internet of things, Jane Jacobs, jitney, Kibera, Kickstarter, Kitchen Debate, McMansion, megacity, New Urbanism, openstreetmap, ride hailing / ride sharing, self-driving car, sharing economy, Silicon Valley, smart cities, smart grid, the built environment, The Death and Life of Great American Cities, urban planning, urban renewal, urban sprawl, walkable city, Zipcar

Lighter loads Expensive, fixed assets like cars and housing actually have turned out to be the low-hanging fruit of the sharing economy. They’re costly to own individually, making the incentive to share them that much higher. And most cars sit unused for the majority of their lives, meaning that owners pay hefty costs to drive them only a fraction of the time. Getaround, a San Francisco-based car-sharing company, pushed the idea pioneered by companies like Zipcar even further into the realm of what would once have been considered impossible. The company, launched in mid-2011, enables individuals to share their private vehicles. Skeptics insisted that people would never share their own cars (by which they really meant, “I would never share mine.”) It turned out plenty of other people were willing to take the risk, including the owner of a Tesla Roadster.

The desolate, official map of Kibera, shown at left from Google Maps, reflects nothing of the dense life visible in Google’s satellite view. These two images were accessed on the same day in December 2012, minutes apart. The use of technology is, like the autocatalytic city, built up incrementally responding directly to needs. Nowhere is the power of this process more pronounced than in transportation. While services like Uber, Waize, Zimride, and Zipcar are disrupting the established regime in the developed world, entrepreneurs in emerging markets are also using information technology and cell phones to radically reinvent transportation, improving services for users and boosting the livelihoods of drivers. Unlike most cities in the U.S., urban centers in the developing world are transit rich. Informal public transit permeates the urban fabric.

This makes the service safer and more predictable for the customer. In return for signing up, Fazilka Ecocabs provides the cycle pullers and their families with free visits to the doctor, educational support for their children, and traffic safety training. Ecocabs and similar services are starting to roll out apps to prepare for the influx of smartphones. They could create services that will not only dwarf the customer base of Uber or Zipcar, but also improve the trifecta of environment, economics, and equity. Bottoms up This essay, of course, is partly polemical. Our understanding of cities has been shaped by our Industrial Age expectations of institutional control. As urban centers boom around the globe, however, we are hitting the limits of the machine model of cities. Metropolises are growing too fast for our old institutional models to work.


pages: 296 words: 76,284

The End of the Suburbs: Where the American Dream Is Moving by Leigh Gallagher

Airbnb, big-box store, Burning Man, call centre, car-free, Celebration, Florida, clean water, collaborative consumption, Columbine, commoditize, crack epidemic, East Village, edge city, Edward Glaeser, extreme commuting, helicopter parent, Home mortgage interest deduction, housing crisis, Jane Jacobs, Kickstarter, low skilled workers, Mark Zuckerberg, McMansion, Menlo Park, mortgage tax deduction, negative equity, New Urbanism, peak oil, Peter Calthorpe, Ponzi scheme, Richard Florida, Robert Shiller, Robert Shiller, Sand Hill Road, Seaside, Florida, Silicon Valley, Steve Jobs, Stewart Brand, the built environment, The Death and Life of Great American Cities, Tony Hsieh, transit-oriented development, upwardly mobile, urban planning, urban sprawl, Victor Gruen, walkable city, white flight, white picket fence, young professional, Zipcar

One reason for the change in behavior may be an ever-increasing awareness about the need to be more responsible with energy use. Consider the success of the Prius and other hybrids, or the rise of Zipcar, the car-sharing service that saw membership grow to close to eight hundred thousand before rental car giant Avis bought it in early 2013. The company specifically markets its service as a way to reduce the number of cars on the road. “Less cars on the road mean less congestion, less pollution, less dependence on oil, and cleaner, fresher air to breathe,” its Web site says. Originally born as a service for city residents, it’s seeing more demand come from suburban markets: in early 2012, Zipcar invested in Wheelz, a peer-to-peer car-sharing service, in order to test the concept at lower densities, and it’s been expanding regular Zipcar service to suburban areas like White Plains, New York, and Montgomery County, Maryland.

—Sarah Susanka, author of The Not So Big House series and The Not So Big Life “Through compelling expert interviews, data, and trends analysis, Leigh affirms the notion that we’ve hit ‘peak burb.’ This book presents a strong case for America’s increasing preference for higher density lifestyles and the resulting trend to manage our lives via the information highway, not the paved kind!” —Scott W. Griffith, chairman and CEO of Zipcar “This book is a steel fist in a velvet glove. Beneath Leigh Gallagher’s smooth, elegant prose there is a methodical smashing of the suburban paradigm. When all is done, a few shards remain—but only because she is scrupulously fair. This story of rise and ruin avoids the usual storm of statistics, nor is it a tale told with apocalyptic glee—which is most amusing to me but too depressing for most people.

See also New Urbanism communities, listing of, 116–18, 121–25, 140–42, 200–201 design elements, 116, 119–120, 122–25, 129, 134, 136–37 driving options in, 133–34 free time as bonus, 133, 170–71 home value increase in, 111, 130–32 as market of future, 25–26, 130, 142 millennials’ preference for, 157–59 New Urbanism communities, 128 obesity, lack of, 89 older suburb transformations, 128–29 retrofitted shopping malls as, 180–81 social interaction elements, 116, 120, 123, 134, 136, 140, 141 supply/demand factors, 135, 141, 199 walkability factors, 132 Walkable Urban Places (WalkUPs), 130 Walk Score, 109, 132 Walking and pedestrians accidents and suburbs, 84–85 health benefits, 93–94 interactions during, benefits of, 92–93 Walmart, 18, 172 Washington, DC, renewal and growth (2011), 167–68 Watkins, Michael, 123 Wealth, rise in cities, 17–18, 163–177, 187–88 Westborough, Massachusetts, 79–81, 112 Westchester County, New York, 30, 74, 149 West Village, New York City, 133 Wheeler, Richard S., 184 Wheelz, 108 Whelan, Robbie, 183 Whitney, Meredith, 59–60 Whole Foods, 18, 23 Williamson, June, 180 Women, as single parents, 146 Woodlands, Houston, 51 World’s Fair (1939), 64 Yearley, Douglas, 18, 164, 166, 189–190, 208–9 Yergin, Daniel, 105 Zappos, 92, 174–76 Zell, Sam, 165 Zipcars, 108 Zoning New Urbanism communities, 126 single-use zoning issue, 39–42, 63 Zuckerberg, Mark, 93 Table of Contents PRAISE FOR The End of the Suburbs TITLE PAGE COPYRIGHT DEDICATION CONTENTS INTRODUCTION 1 | THE GREAT URBAN EXODUS 2 | THE MASTER-PLANNED AMERICAN DREAM 3 | “MY CAR KNOWS THE WAY TO GYMNASTICS” 4 | THE URBAN BURBS 5 | THE END OF THE NUCLEAR FAMILY 6 | WHERE THE WEALTH IS MOVING 7 | THE FUTURE PHOTOGRAPHS ACKNOWLEDGMENTS NOTES INDEX


pages: 116 words: 31,356

Platform Capitalism by Nick Srnicek

3D printing, additive manufacturing, Airbnb, Amazon Mechanical Turk, Amazon Web Services, Capital in the Twenty-First Century by Thomas Piketty, cloud computing, collaborative economy, collective bargaining, deindustrialization, deskilling, disintermediation, future of work, gig economy, Infrastructure as a Service, Internet of things, Jean Tirole, Jeff Bezos, knowledge economy, knowledge worker, liquidity trap, low skilled workers, Lyft, Mark Zuckerberg, means of production, mittelstand, multi-sided market, natural language processing, Network effects, new economy, Oculus Rift, offshore financial centre, pattern recognition, platform as a service, quantitative easing, RFID, ride hailing / ride sharing, Robert Gordon, self-driving car, sharing economy, Shoshana Zuboff, Silicon Valley, Silicon Valley startup, software as a service, TaskRabbit, the built environment, total factor productivity, two-sided market, Uber and Lyft, Uber for X, uber lyft, unconventional monetary instruments, unorthodox policies, Zipcar

These platforms already are strong revenue sources for the companies: Predix currently brings GE $5 billion and is expected to triple this revenue by 2020.49 Predictions are that the sector will be worth $225 billion by 2020 – more than both the consumer internet of things and enterprise cloud computing.50 Nevertheless, demonstrating the power of monopolies, GE continues to use AWS for its internal needs.51 Product Platforms Importantly, the preceding developments – particularly the internet of things and cloud computing – have enabled a new type of on-demand platform. They are two closely related but distinct business models: the product platform and the lean platform. Take, for example, Uber and Zipcar – both platforms designed for consumers who wish to rent some asset for a time. While they are similar in this respect, their business models are significantly different. Zipcar owns the assets it rents out – the vehicles; Uber does not. The former is a product platform, while the latter is a lean platform that attempts to outsource nearly every possible cost. (Uber aims, however, eventually to command a fleet of self-driving cars, which would transform it into a product platform.) Zipcar, by contrast, might be considered a ‘goods as a service’ type of platform. Product platforms are perhaps one of the biggest means by which companies attempt to recuperate the tendency to zero marginal costs in some goods.


pages: 289

Hustle and Gig: Struggling and Surviving in the Sharing Economy by Alexandrea J. Ravenelle

"side hustle", active transport: walking or cycling, Affordable Care Act / Obamacare, Airbnb, Amazon Mechanical Turk, barriers to entry, basic income, Broken windows theory, call centre, Capital in the Twenty-First Century by Thomas Piketty, cashless society, Clayton Christensen, clean water, collaborative consumption, collective bargaining, creative destruction, crowdsourcing, disruptive innovation, Downton Abbey, East Village, Erik Brynjolfsson, full employment, future of work, gig economy, Howard Zinn, income inequality, informal economy, job automation, low skilled workers, Lyft, minimum wage unemployment, Mitch Kapor, Network effects, new economy, New Urbanism, obamacare, Panopticon Jeremy Bentham, passive income, peer-to-peer, peer-to-peer model, performance metric, precariat, rent control, ride hailing / ride sharing, Ronald Reagan, sharing economy, Silicon Valley, strikebreaker, TaskRabbit, telemarketer, the payments system, Tim Cook: Apple, transaction costs, Travis Kalanick, Triangle Shirtwaist Factory, Uber and Lyft, Uber for X, uber lyft, ubercab, universal basic income, Upton Sinclair, urban planning, very high income, white flight, working poor, Zipcar

Juliet Schor, a preeminent researcher in the field, notes that definitions of the sharing economy tend to be “pragmatic, rather than analytical: self-definition by the platforms and the press defines who is in and who is out.”2 After the Great Recession in 2009, there was increased attention on utilizing unused assets for economic gain, with particular focus on “durable goods, such as lawn mowers, tools, or expensive equipment for specialized uses.”3 These efforts, although often compared to Zipcar (the hourly car rental service, which was an early entrant in the sharing economy),4 are perhaps most similar to the tool libraries that had developed decades earlier in low-income communities. Much like the tool libraries, most of the free websites that originally comprised the sharing economy are now defunct: Snapgoods, Neighborrow, Crowd Rent, and Share Some Sugar.5 The somewhat better-known Neighborgoods lingers, but only as the pet project of an investor; among its forty-two thousand members, only ten thousand users are active.6 The technological version of the sharing economy, also described interchangeably as connected consumption, collaborative consumption, or the gig economy, is often dated back to the 1995 inventions of Craigslist by Craig Newmark and PayPal by Pierre Omidyar.7 Later contributory organizations included the free hospitality-exchange website couchsurfing.com, founded in 2003.

Data from the 2012 General Social Survey, the National Opinion Research Center’s poll of American attitudes, found that only 32 percent of respondents agreed that people could generally be trusted, down from 46 percent in 1972.26 An October 2013 report by the Associated Press and the market research firm GfK found that only 41 percent of respondents (n = 1,227) express “a great deal” or “quite a bit” of trust in the people they hire to work in their homes, 21 percent trust others when they are driving cars, and only 19 percent trust “people you meet when you are traveling away from home.”27 As for the promise of community offered by these services, academic research to date suggests that it, too, may be a bust. Anny Fenton, a Harvard graduate student who studied social interactions among RelayRides users, found that car owners using the site said their relationships with users were “sterile,” “anonymous,” and “nothing”; however, they felt that they had something more personal to offer and assumed that users would treat their cars better than a typical rental car.28 Research on Zipcar, a service often described as part of the sharing economy, found that users experienced the service in the same anonymous way that one experiences a hotel: “They know others have used the cars, but have no desire to interact with them.” Rather than viewing fellow Zipsters as cosharers of the cars, users were mistrustful of them and relied on the company to police the system. Researchers have suggested that Lyft’s lack of success in relation to Uber may be a result of Lyft “putting too much emphasis on consumers’ desire to ‘share’ with each other,” and that “consumers are more interested in lower costs and convenience than they are in fostering social relationships with the company or other consumers.”29 My own research echoes this lack of interest in interaction.

Ravenelle, “A Return to Gemeinschaft: Digital Impression Management and the Sharing Economy,” in Digital Sociologies, ed. Jessie Daniels, Karen Gregory, and Tressie McMillan Cottom, 27–46 (Bristol, UK: Policy Press/Bristol University Press, 2017); and from Alexandrea J. Ravenelle, “Sharing Economy Workers: Selling, Not Sharing,” Cambridge Journal of Regions, Economy and Society 10, no. 2 (2017): 281–95. 1. Mathews (2014). 2. Schor (2014a). 3. Schor and Fitzmaurice (2015). 4. Zipcar is now owned by Avis, which illustrates how successful platforms are co-opted by corporations. 5. Kessler (2015b). 6. Kessler (2015b). 7. Alden (2014). 8. Nadeem (2015). 9. As of April 2018, Zaarly was available only in Denver, Minneapolis, Kansas City, and northern Virginia. 10. Schor (2014a). 11. Frenken, Meelen, Arets, and van de Glind (2015). 12. Stone (2012). 13. Schor (2014a). 14.


pages: 210 words: 56,667

The Misfit Economy: Lessons in Creativity From Pirates, Hackers, Gangsters and Other Informal Entrepreneurs by Alexa Clay, Kyra Maya Phillips

Airbnb, Alfred Russel Wallace, Berlin Wall, Burning Man, collaborative consumption, conceptual framework, creative destruction, different worldview, disruptive innovation, double helix, fear of failure, game design, Hacker Ethic, Howard Rheingold, informal economy, invention of the steam engine, James Watt: steam engine, Joseph Schumpeter, Kickstarter, lone genius, Mark Zuckerberg, mass incarceration, megacity, Occupy movement, peer-to-peer rental, Ronald Reagan, Rosa Parks, sharing economy, Silicon Valley, Steve Jobs, Steven Levy, Stewart Brand, supply-chain management, union organizing, Whole Earth Catalog, Whole Earth Review, Zipcar

These platforms permit unemployed and underemployed individuals to exchange what they do have for goods and services that they need. This trend toward “collaborative consumption” is taking place worldwide. As Rachel Botsman and Roo Rogers chronicle in their book, What’s Mine Is Yours, sharing, trading, and selling idle items, time, and services is a rising trend. From Airbnb (a rental website that has gone from 120,000 listings in early 2012 to over 300,000 at the time of this writing) to Zipcar (the car-sharing service that was sold to Avis for $500 million in January 2013), people the world over are moving away from the fixed, formal “own it” model to a more fluid “exchange it” approach. The importance of the informal economy is starting to become more apparent in other European countries. In the United Kingdom, a September 2012 study6 by the Royal Society of Arts (RSA) and Community Links found that the informal economy was flourishing, and that its existence was, in fact, important to the health of entrepreneurship.

A similar dynamic can be observed in the commercial world, where smaller players are adopting the hacker mind-set, acting decisively to take on bigger, better-resourced, and highly established competitors; in doing so, they are disrupting industry after industry. Airbnb is disrupting the mammoth hotel industry. Spotify—and the wider wave of companies helping consumers experience music rather than own it—is forcing the music industry to change its business model. Car-lending and -sharing firms like Zipcar are inducing the automobile industry to rethink itself, suggesting a shift from selling cars to making them available without ownership. Even drug-trafficking organizations and the contemporary Mafia have started to adopt a hacker’s approach. As Moises Naim, the author and former editor of Foreign Policy, writes about the changing nature of the drug industry, “Rigid hierarchies in which authority is centralized don’t do well in a high-speed global marketplace where opportunities and risks change too fast.”18 Naim goes on to point out how drug-dealing organizations have moved from hierarchical approaches to decentralized networks.

., 148 We-Think (Leadbeater), 89 What’s Mine Is Yours (Botsman and Rogers), 65 Where Good Ideas Come From (Johnson), 98 Whitby, England, 107 “white hat” hacking, 108–9 Whole Earth Catalog, 141 Whole Earth Review, 141–42 Whole Foods, 9 Wilkins, Maurice, 86 Wilmington, Ohio, 67–70 Wimdu, 83 Wired, 83, 84 Wisdom Hackers, 220 Woodroof, Ron, 8 Woolf, Arthur, 89–90 World Bank, 17 World Economic Forum, 163 World Health Organization (WHO), 129, 136 World Trade Organization (WTO), 95, 154–55 World War II, 145 WPP, 158 Wright, Helena, 21, 143 Yes Lab, 155 Yes Men, 153–55, 214 York, University of, 108 YouGov, 66 Youthstream Media Networks, 104 YouTube, 83, 152 ZICO, 184 Zimbabwe, 188 Zipcar, 65, 124 Zuckerberg, Mark, 104, 122–23 Simon & Schuster 1230 Avenue of the Americas New York, NY 10020 www.SimonandSchuster.com Copyright © 2015 by Alexa Clay and Kyra Maya Phillips All rights reserved, including the right to reproduce this book or portions thereof in any form whatsoever. For information, address Simon & Schuster Subsidiary Rights Department, 1230 Avenue of the Americas, New York, NY 10020.


pages: 299 words: 91,839

What Would Google Do? by Jeff Jarvis

23andMe, Amazon Mechanical Turk, Amazon Web Services, Anne Wojcicki, barriers to entry, Berlin Wall, business process, call centre, cashless society, citizen journalism, clean water, commoditize, connected car, credit crunch, crowdsourcing, death of newspapers, different worldview, disintermediation, diversified portfolio, don't be evil, fear of failure, Firefox, future of journalism, G4S, Google Earth, Googley, Howard Rheingold, informal economy, inventory management, Jeff Bezos, jimmy wales, Kevin Kelly, Mark Zuckerberg, moral hazard, Network effects, new economy, Nicholas Carr, old-boy network, PageRank, peer-to-peer lending, post scarcity, prediction markets, pre–internet, Ronald Coase, search inside the book, Silicon Valley, Skype, social graph, social software, social web, spectrum auction, speech recognition, Steve Jobs, the medium is the message, The Nature of the Firm, the payments system, The Wisdom of Crowds, transaction costs, web of trust, WikiLeaks, Y Combinator, Zipcar

I discussed my rationale for the open-source car platform with Fred Wilson, a venture capitalist you’ll hear from shortly, and asked him what a Googley car company would look like. He said it already exists. It’s Zipcar, which provides 5,000 cars to 200,000 drivers in various cities and campuses. Drivers join Zipcar for $50 a month, then make reservations online and pick up a car in any of a number of garages, paying $9 an hour or $65 a day in New York, including insurance, gas, and 180 miles. I can get similar rates from traditional rental companies but with less flexibility and convenience. Zipcar says each of its cars replaces 15 privately owned cars and that 40 percent of its members decide to give up owning a car. Similarly, Paris’ mayor announced in 2008 that the city would follow its successful bike-sharing program by making 4,000 electric cars available to residents to pick up and drop off at 700 locations.

See vendor relationship management Waghorn, Rick, 56 Wales, Jimmy, 60, 87 Wall Street Journal, 129 Wal-Mart, 54–55, 101 Washlet, 181 Wattenberg, Laura, 233 Weinberger, David, 3, 82, 96–97, 137, 149, 232 Westlaw, 224 widgets, 36–37 Wikia, 60 Wikileaks.org, 92–93 Wikinomics (Tapscott), 113, 151, 225 Wikipedia communities and, 50 growth of, 66 mistakes in, 92–93 open-source and, 60 speed of, 106 wikitorials, 86–87 Williams, Evan, 105–6 Williams, Raymond, 63 Wilson, Fred, 35, 176, 189–92, 225, 237 Wine.com, 158 WineLibrary.TV, 157 The Winner Stands Alone (Coelho), 142 Wired, 33 wireless access, 166 airlines and, 182–83 wireless spectrum, 166 The Wisdom of Crowds (Surowiecki), 88 The Witch of Portobello (Coelho), 142–43 WNYC, 128 Wojcicki, Anne, 205 Wolf, Maryanne, 235 World Economic Forum, 48, 113 Wyman, Bob, 211 Yahoo, 5, 36, 58 China and, 99–100 communities and, 50 Yang, Jerry, 36 Y Combinator, 193 youth, 191–94, 212 YouTube, 6, 20, 33, 37 Zappos, 161 Zara, 103–4 Zazzle, 180 Zell, Sam, 129 zero-based budgeting, 79–80 Zillow, 75, 80, 187 Zipcar, 176 Zopa, 196 Zuckerberg, Mark, 4, 48–53, 94–95 About the Author Jeff Jarvis is the proprietor of one of the Web’s most popular and respected blogs about the internet and media, Buzzmachine.com. He also writes the new media column for the Guardian in London. He was named one of 100 worldwide media leaders by the World Economic Forum at Davos in 2007 and 2008, and he was the creator and founding editor of Entertainment Weekly.


pages: 400 words: 88,647

Frugal Innovation: How to Do Better With Less by Jaideep Prabhu Navi Radjou

3D printing, additive manufacturing, Affordable Care Act / Obamacare, Airbnb, Albert Einstein, barriers to entry, Baxter: Rethink Robotics, Bretton Woods, business climate, business process, call centre, Capital in the Twenty-First Century by Thomas Piketty, carbon footprint, cloud computing, collaborative consumption, collaborative economy, Computer Numeric Control, connected car, corporate social responsibility, creative destruction, crowdsourcing, disruptive innovation, Elon Musk, financial exclusion, financial innovation, global supply chain, IKEA effect, income inequality, industrial robot, intangible asset, Internet of things, job satisfaction, Khan Academy, Kickstarter, late fees, Lean Startup, low cost airline, low cost carrier, M-Pesa, Mahatma Gandhi, megacity, minimum viable product, more computing power than Apollo, new economy, payday loans, peer-to-peer lending, Peter H. Diamandis: Planetary Resources, precision agriculture, race to the bottom, reshoring, risk tolerance, Ronald Coase, self-driving car, shareholder value, sharing economy, Silicon Valley, Silicon Valley startup, six sigma, smart grid, smart meter, software as a service, standardized shipping container, Steve Jobs, supply-chain management, TaskRabbit, The Fortune at the Bottom of the Pyramid, The Nature of the Firm, transaction costs, Travis Kalanick, unbanked and underbanked, underbanked, women in the workforce, X Prize, yield management, Zipcar

The ownership of physical objects, he predicts, will be seen as an albatross around consumers’ necks, as people come to prefer access and experience to ownership.7 The sharing economy that Rifkin predicted is now upon us. An example is Zipcar (and its equivalents from around the world), a cheap pay-as-you-go car-sharing service popular among urban Americans. The service is easy to use, convenient and better for the local community and the environment. Why own a car, say its customers, when you can get wheels when you need them? Today, nearly 10 million people are less than 10 minutes’ walk from a Zipcar. Similarly, why pay $400 for a night in a New York hotel when Airbnb will find you a couch to crash on in Manhattan (or 8,000 other cities the site covers) for $40? This grassroots shift from an ownership-based consumer economy to a sharing society is propelling the growth of a peer-to-peer economic model based on frugality that involves sharing, bartering, swapping, renting or trading.

Frugal solutions are not only being used to deliver intangible services like news, education and advertising; increasingly, manufacturers are also grappling with the service aspects of physical products. For instance, BMW’s business used to be simply selling cars. It now sells a package of services with every car. This is because any mid-level car, such as a Volvo Gold, is similar to a BMW. Thus BMW no longer asks “how do we make and sell cars?”, but “how do we engage users through our cars and services?” BMW is also asking how it can be part of innovative car-related services such as ZipCar and ParkatmyHouse and offer related financial services. Although it is important to flex a firm’s physical and service assets, it is more crucial to make greater use of a company’s most valuable assets: its staff. Frugal organisations In 1958, Bill Gore, a chemical engineer with 16 years’ experience as a research scientist at DuPont, decided to go it alone. With his wife Vieve, Bill founded W.L.

Gore & Associates 63–4 women 87, 103, 122, 140 work environment 70, 80 workforce, ageing 13, 29, 49, 153 “workspaces” 128 World Business Council for Sustainable Development 194 World Economic Forum 9, 81, 194 X Xerox Research Centre India 169 Y Yahoo! 38 Yamazaki, Tomihiro 29–30 Yatango Mobile 146 yerdle.com 85 young people 79–80, 85, 122, 139 as consumers 16, 85, 86, 122, 124, 131 as employees 14, 79–80, 124, 204 YouTube 17, 29, 108, 144, 147 Z Zara 55 Zipcar 10, 63 Zopa 10 Praise for Jugaad Innovation GAPPAA .ORG ‘Innovation is a western word. In spoken Indian languages, there is no equivalent. The act of innovating is referred to as jugaad, meaning an adaptation or practical solution. Although jugaad sometimes has mildly pejorative overtones, it is used by crores of Indian entrepreneurs to create effective solutions to pressing socioeconomic issues.


pages: 322 words: 89,523

Ecovillages: Lessons for Sustainable Community by Karen T. Litfin

active transport: walking or cycling, agricultural Revolution, back-to-the-land, car-free, carbon footprint, clean water, collaborative consumption, Community Supported Agriculture, complexity theory, corporate social responsibility, glass ceiling, global village, hydraulic fracturing, megacity, new economy, off grid, oil shale / tar sands, peak oil, planetary scale, publish or perish, Silicon Valley, the built environment, the scientific method, The Spirit Level, urban planning, Zipcar

Some insurance companies make car sharing easier than others by simply requiring the owner to give written permission to other drivers. At Svanholm, the community owns a fleet of cars and a task force handles the insurance, registration, and maintenance. When a major decision, like buying a new vehicle, needs to be made, the task force brings a proposal to the community. The idea of car sharing is not new; carpooling is probably as old as the car itself. Today, companies like ZipCar are turning it into a growth industry despite – and, no doubt, partly because of – the recession. In principle, noncommercial car sharing could flourish in existing neighborhoods, but it would require two preconditions: first, a commitment to economic and ecological efficiency over convenience; and, second, strong relationships based upon trust and accountability. Like other ecological issues, the question of cars is very much about community.

Much like asking a neighbor for a cup of sugar, which I suspect was a more common practice when I was growing up than it is today, sharing things can help to forge those social relationships – relationships we may count on in the future if the predictions of climate change and energy descent come to pass. And, in the meantime, does each of us really need a vacuum cleaner, a tent, a big-screen TV, a lawn mower, a fancy food processor, and a garage full of tools? The idea is catching on. Sharing and shared ownership networks like GoLoco, NeighborGoods, ZipCar, and CitiBikes are cropping up all over.12 The basic principle is simple: use social networks, especially via cell phones and the internet, to reduce consumption. But I can also envision low-tech forms of collaborative consumption. The transformational neighborhood map comes to mind. If my neighbors and I wanted to green our lives while building a sense of community, our skill-set map might also include whatever we would be willing to share.

Scaling up ecovillage economics means incorporating the principles of full-cost accounting, right livelihood, and cooperative ownership into our business models. With respect to production, this means cradle-to-cradle manufacturing, the end of excessive packaging, and a rigorous adherence to the triple bottom line (economic, ecological, and social). Companies like Patagonia offer an environmentally conscious manufacturing model. With respect to consumption, the future is in sharing, or collaborative consumption, through businesses like ZipCar and second-use stores. With respect to ownership and decision-making, the wave of the future lies in cooperatives and decentralized leadership through team-based organization. Much has been written elsewhere about the ecology of commerce; there are many models.10 Among light-green practices, we find businesses like Bayer Corporation that are far from sustainable and yet adopt policies that surpass legal requirements.


pages: 229 words: 61,482

The Gig Economy: The Complete Guide to Getting Better Work, Taking More Time Off, and Financing the Life You Want by Diane Mulcahy

Affordable Care Act / Obamacare, Airbnb, Amazon Mechanical Turk, basic income, Clayton Christensen, cognitive bias, collective bargaining, creative destruction, David Brooks, deliberate practice, diversification, diversified portfolio, fear of failure, financial independence, future of work, gig economy, helicopter parent, Home mortgage interest deduction, housing crisis, job satisfaction, Kickstarter, loss aversion, low skilled workers, Lyft, mass immigration, mental accounting, minimum wage unemployment, mortgage tax deduction, negative equity, passive income, Paul Graham, remote working, risk tolerance, Robert Shiller, Robert Shiller, Silicon Valley, Snapchat, TaskRabbit, Uber and Lyft, uber lyft, universal basic income, wage slave, Y Combinator, Zipcar

While I may have been resistant to this idea of limited ownership a few years ago, it has become a part of my daily life and I now embrace it. Renting an item gives much greater flexibility and access while providing a sense of freedom from the clutter and headaches of ownership. Ownership isn’t dead and it isn’t likely to completely die, but it can be deferred or discretionary in a way that’s unprecedented historically. The Gig Economy gives us options to rent or access cars (Zipcar, Uber), bikes (Hubway, Citi Bike), fully furnished apartments and homes (Airbnb, Onefinestay), clothes (Rent the Runway, Le Tote), jewelry (Haute Vault), and just about anything else. With the ability to access so much so easily, we need to come up with pretty compelling reasons to buy. There’s even a lifestyle emerging built on the foundation of the access economy. Prerna Gupta, a serial entrepreneur, wrote about her experience living what she calls “the Airbnb lifestyle.”1 She and her husband lived in several countries over the course of the year, staying in temporary Airbnb housing in every location and carrying all of their possessions in a few suitcases.

As you think about preparing for retirement, consider: How much can I save for retirement each year? What can I do to become a better saver for my retirement? How can I use all the rules and tools in this book to help me craft my own customized version of retirement? THE FUTURE GIG ECONOMY My father had one job in his lifetime, I will have six jobs in my lifetime, and my children will have six jobs at the same time. —ROBIN CHASE, FOUNDER OF ZIPCAR Our perceptions about work are formed at a very young age. From the time we’re kids, adults ask us what we want to be when we grow up, and the answers reflect what we see around us—employees in full-time jobs. We answer that we want to be teachers or doctors or firefighters. I haven’t yet heard a kid say that she wants to be a consultant, or a freelancer, or a contractor. But if I did, that’s the one I’d bet on, because that kid understands that employees in full-time jobs aren’t the future of work.

Louis, Economic Research, December 2015. research.stlouisfed.org/fred2/series/MSPNHSUS 10. The Joint Center for Housing Studies, “America’s Rental Housing: Expanding Options for Diverse and Growing Demand,” December 9, 2015. jchs.harvard.edu/americas-rental-housing 11. Rent vs. buy a home: www.nytimes.com/interactive/2014/upshot/buy-rent-calculator.html, www.zillow.com/rent-vs-buy-calculator/ See also, Rent vs. buy a car: www.zipcar.com/is-it#savingsversusownership. 12. Roberts, David, “Our Year of Living Airbnb,” The New York Times, November 25, 2015. www.nytimes.com/2015/11/29/realestate/our-year-of-living-airbnb.html 13. Pew Research Center, February 2014, “The Rising Cost of Not Going to College,” www.pewsocialtrends.org/files/2014/02/SDT-higher-ed-FINAL-02-11-2014.pdf See also, Hershbein, Brad, and Melissa Kearney, “Major Decisions: What Graduates Earn over Their Lifetimes,” The Hamilton Project, September 29, 2104. www.hamiltonproject.org/assets/legacy/files/downloads_and_links/Major_Decisions_Lifetime_Earnings_by_Major.pdf See also, U.S.


pages: 515 words: 126,820

Blockchain Revolution: How the Technology Behind Bitcoin Is Changing Money, Business, and the World by Don Tapscott, Alex Tapscott

Airbnb, altcoin, asset-backed security, autonomous vehicles, barriers to entry, bitcoin, blockchain, Blythe Masters, Bretton Woods, business process, buy and hold, Capital in the Twenty-First Century by Thomas Piketty, carbon footprint, clean water, cloud computing, cognitive dissonance, commoditize, corporate governance, corporate social responsibility, creative destruction, Credit Default Swap, crowdsourcing, cryptocurrency, disintermediation, disruptive innovation, distributed ledger, Donald Trump, double entry bookkeeping, Edward Snowden, Elon Musk, Erik Brynjolfsson, Ethereum, ethereum blockchain, failed state, fiat currency, financial innovation, Firefox, first square of the chessboard, first square of the chessboard / second half of the chessboard, future of work, Galaxy Zoo, George Gilder, glass ceiling, Google bus, Hernando de Soto, income inequality, informal economy, information asymmetry, intangible asset, interest rate swap, Internet of things, Jeff Bezos, jimmy wales, Kickstarter, knowledge worker, Kodak vs Instagram, Lean Startup, litecoin, Lyft, M-Pesa, Marc Andreessen, Mark Zuckerberg, Marshall McLuhan, means of production, microcredit, mobile money, money market fund, Network effects, new economy, Oculus Rift, off grid, pattern recognition, peer-to-peer, peer-to-peer lending, peer-to-peer model, performance metric, Peter Thiel, planetary scale, Ponzi scheme, prediction markets, price mechanism, Productivity paradox, QR code, quantitative easing, ransomware, Ray Kurzweil, renewable energy credits, rent-seeking, ride hailing / ride sharing, Ronald Coase, Ronald Reagan, Satoshi Nakamoto, Second Machine Age, seigniorage, self-driving car, sharing economy, Silicon Valley, Skype, smart contracts, smart grid, social graph, social intelligence, social software, standardized shipping container, Stephen Hawking, Steve Jobs, Steve Wozniak, Stewart Brand, supply-chain management, TaskRabbit, The Fortune at the Bottom of the Pyramid, The Nature of the Firm, The Wisdom of Crowds, transaction costs, Turing complete, Turing test, Uber and Lyft, uber lyft, unbanked and underbanked, underbanked, unorthodox policies, wealth creators, X Prize, Y2K, Zipcar

Brown, CTO, R3 CEV (former Executive Architect for Industry Innovation and Business Development, IBM) Vitalik Buterin, Founder, Ethereum Patrick Byrne, CEO, Overstock Bruce Cahan, Visiting Scholar, Stanford Engineering; Stanford Sustainable Banking Initiative James Carlyle, Chief Engineer, MD, R3 CEV Nicolas Cary, Cofounder, Blockchain Ltd. Toni Lane Casserly, CEO, CoinTelegraph Christian Catalini, Assistant Professor, MIT Sloan School of Management Ann Cavoukian, Executive Director, Privacy and Big Data Institute, Ryerson University Vint Cerf, Co-creator of the Internet and Chief Internet Evangelist, Google Ben Chan, Senior Software Engineer, BitGo Robin Chase, Cofounder and Former CEO, Zipcar Fadi Chehadi, CEO, ICANN Constance Choi, Principal, Seven Advisory John H. Clippinger, CEO, ID3, Research Scientist, MIT Media Lab Bram Cohen, Creator, BitTorrent Amy Cortese, Journalist, Founder, Locavest J-F Courville, Chief Operating Officer, RBC Wealth Management Patrick Deegan, CTO, Personal BlackBox Primavera De Filippi, Permanent Researcher, CNRS and Faculty Associate at the Berkman Center for Internet and Society at Harvard Law School Hernando de Soto, President, Institute for Liberty and Democracy Peronet Despeignes, Special Ops, Augur Jacob Dienelt, Blockchain Architect and CFO, itBit and Factom Joel Dietz, Swarm Corp Helen Disney, (formerly) Bitcoin Foundation Adam Draper, CEO and Founder, Boost VC Timothy Cook Draper, Venture Capitalist; Founder, Draper Fisher Jurvetson Andrew Dudley, Founder and CEO, Earth Observation Joshua Fairfield, Professor of Law, Washington and Lee University Grant Fondo, Partner, Securities Litigation and White Collar Defense Group, Privacy and Data Security Practice, Goodwin Procter LLP Brian Forde, Former Senior Adviser, The White House; Director, Digital Currency, MIT Media Lab Mike Gault, CEO, Guardtime George Gilder, Founder and Partner, Gilder Technology Fund Geoff Gordon, CEO, Vogogo Vinay Gupta, Release Coordinator, Ethereum James Hazard, Founder, Common Accord Imogen Heap, Grammy-Winning Musician and Songwriter Mike Hearn, Former Google Engineer, Vinumeris/Lighthouse Austin Hill, Cofounder and Chief Instigator, Blockstream Toomas Hendrik Ilves, President of Estonia Joichi Ito, Director, MIT Media Lab Eric Jennings, Cofounder and CEO, Filament Izabella Kaminska, Financial Reporter, Financial Times Paul Kemp-Robertson, Cofounder and Editorial Director, Contagious Communications Andrew Keys, Consensus Systems Joyce Kim, Executive Director, Stellar Development Foundation Peter Kirby, CEO and Cofounder, Factom Joey Krug, Core Developer, Augur Haluk Kulin, CEO, Personal BlackBox Chris Larsen, CEO, Ripple Labs Benjamin Lawsky, Former Superintendent of Financial Services for the State of New York; CEO, The Lawsky Group Charlie Lee, Creator, CTO; Former Engineering Manager, Litecoin Matthew Leibowitz, Partner, Plaza Ventures Vinny Lingham, CEO, Gyft Juan Llanos, EVP of Strategic Partnerships and Chief Transparency Officer, Bitreserve.org Joseph Lubin, CEO, Consensus Systems Adam Ludwin, Founder, Chain.com Christian Lundkvist, Balanc3 David McKay, President and Chief Executive Officer, RBC Janna McManus, Global PR Director, BitFury Mickey McManus, Maya Institute Jesse McWaters, Financial Innovation Specialist, World Economic Forum Blythe Masters, CEO, Digital Asset Holdings Alistair Mitchell, Managing Partner, Generation Ventures Carlos Moreira, Founder, Chairman, and CEO, WISeKey Tom Mornini, Founder and Customer Advocate, Subledger Ethan Nadelmann, Executive Director, Drug Policy Alliance Adam Nanjee, Head of Fintech Cluster, MaRS Daniel Neis, CEO and Cofounder, KOINA Kelly Olson, New Business Initiative, Intel Steve Omohundro, President, Self-Aware Systems Jim Orlando, Managing Director, OMERS Ventures Lawrence Orsini, Cofounder and Principal, LO3 Energy Paul Pacifico, CEO, Featured Artists Coalition Jose Pagliery, Staff Reporter, CNNMoney Stephen Pair, Cofounder and CEO, BitPay Inc.

They aggregate the willingness of suppliers to sell their excess capacity (cars, equipment, vacant rooms, handyman skills) through a centralized platform and then resell them, all while collecting valuable data for further commercial exploitation. Companies like Uber have cracked the code for large-scale service aggregation and distribution. Airbnb competes with hotels on travel accommodations; Lyft and Uber challenge taxi and limousine companies; Zipcar, before it was purchased by Avis, challenged traditional car rental companies with its hip convenience and convenient hourly rentals. Many of these companies have globalized the merchandising of traditional local, small-scale services—like bed-and-breakfasts, taxis, and handypersons. They use digital technologies to tap into so-called underutilized, time-based resources like real estate (apartment bedrooms), vehicles (between-call taxis), and people (retirees and capable people who can’t get full-time jobs).

Some platforms differ from prosumer communities where a company decides to cocreate products with its customers. With open platforms, a company offers partners a broader venue for staging new businesses or simply adding value to the platform. Now with blockchain technology companies can quickly create platforms and partner with others to create platforms or utilities for an entire industry. Robin Chase founded Zipcar (a service aggregator) as well as Buzzcar (users can share their cars with others), and is now the author of Peers Inc., a lucid book on the power of peers working together. She told us, “Leveraging the value found in excess capacity depends on high-quality platforms for participation. These platforms don’t come cheap. The blockchain excels in providing a standard common database (open APIs) and standard common contracts.


Driverless Cars: On a Road to Nowhere by Christian Wolmar

Airbnb, autonomous vehicles, Beeching cuts, bitcoin, Boris Johnson, BRICs, carbon footprint, Chris Urmson, cognitive dissonance, congestion charging, connected car, deskilling, Diane Coyle, don't be evil, Elon Musk, high net worth, RAND corporation, ride hailing / ride sharing, self-driving car, Silicon Valley, smart cities, Tesla Model S, Travis Kalanick, wikimedia commons, Zipcar

But this has to be put into context: global figures for car sales are still rising, in line with economic growth, and the shared-use concept has therefore only been adopted by a small urban-living minority. The idea that people will readily opt for communal vehicles is also questionable. Car clubs such as Zipcar have had some success. London has around 200,000 car-club members, who have access to 3,000 vehicles, according 48 The triple revolution to the annual survey of car-club use; there are 25,000 fewer independently owned vehicles on London’s streets as a result. But this shows that it remains a minority interest. Zipcar reckons this figure could be tripled by the end of the decade, but its general manager in the United Kingdom, Jonathan Hampson, cautions against assuming that we will all be driving communal cars one day: Car clubs, though, are not for everyone and there are many people who still aspire to car ownership, even Millennials.


pages: 269 words: 104,430

Carjacked: The Culture of the Automobile and Its Effect on Our Lives by Catherine Lutz, Anne Lutz Fernandez

barriers to entry, car-free, carbon footprint, collateralized debt obligation, failed state, feminist movement, fudge factor, Gordon Gekko, housing crisis, illegal immigration, income inequality, inventory management, market design, market fundamentalism, mortgage tax deduction, Naomi Klein, Nate Silver, New Urbanism, oil shock, peak oil, Ralph Nader, Ralph Waldo Emerson, ride hailing / ride sharing, Thorstein Veblen, traffic fines, Unsafe at Any Speed, urban planning, white flight, women in the workforce, working poor, Zipcar

If you resist the idea of carpooling because it seems like a hassle, know that sharing the task of dri- CONCLUSION 211 ving, having companionship, and being able to use HOV (high occupancy vehicle) lanes actually make carpooling a stress-reducer. Many communities sponsor services that match up interested carpool partners, like a dating service for commuters. If the car sold was only used occasionally, then take public transportation or rent a car from a traditional firm such as Hertz or Dollar or from a new hourly rental firm like Zipcar when one is needed. At $8 an hour or $60 a day, including insurance, gas, and parking, you could use Zipcar one out of every four days and still come out well ahead of owning. In mild climates, a bike or electric scooter could serve most of the functions of an extra car, particularly for a teenager who has been using the car to go short distances. Donate your second or third car. Many charities accept used cars to help fund their work. Think about donating to a charity that is working to mitigate the negative impact of the car, such as the American Lung Association, or donate to a charity that is helping poor or unemployed people obtain the cars they need to get and retain decent-paying jobs, such as Charity Cars for Military Families in Need or one of the many local groups such as Free to Be!

An excellent car cost calculator at the Webwinder site (www. webwinder.com/wwhtmbin/jcarcost.html) will let you compare the true total cost of holding on to your current car versus buying a new or used vehicle of various models and vintages. Calculate your savings and consider how these savings could be put toward advanced safety features in your next car. Use a car-sharing system. Car-sharing companies have grown exponentially in the last few years, primarily in urban areas where they allow people to avoid the headache of car ownership. An industry launched in 1998 in Boston by Zipcar, there are now more than 15 car-sharing organizations in over 66 cities. These companies make it incredibly easy to get a car, even on a moment’s notice. After you’ve registered online, you can make a reservation, a minute or a year in advance, walk to the car you reserved (often at a nearby parking lot), access it with your member’s electronic card, and drive off. The company, not you, maintains the car, fills the tank, and pays for insurance.

., 96 stimulus spending, 10, 95, 208 Stone, Judy, 188 Stone, Oliver, 123 Straith, Clair, 195 Students Against Destructive Decisions (SADD), 193, 198 Subaru, 16, 50–1, 57 Suckow, Fred, 43–6 Superbad (film), 18 talk radio, 149–51 tax credits, 235n34 technology: alternative fuels, 36, 89, 226 Americans’ faith in, 34–37 in-car technologies, 74–5, 147–9, 156 See also electric cars teenagers: car crashes and, 23, 52, 136, 181–3, 189, 197–8 cars purchased for, 3, 72 delayed driving for, 219 freedom and, 19–21 marketing to, 2, 51–4, 59 product placing and, 51–3 public transportation and, 137 trips taken by, 82–3, 139 telecommuting, 157, 219–20 Thelma and Louise, 22 Tillerson, Rex, 120 Toronto, Canada, 126 toxins, car-related, 169–71 Toyota, 16, 30, 40, 43–4, 51, 54, 57, 59, 65–9, 73, 88, 141, 157, 178, 206, 215 trade-ins, 70, 78, 86, 212–3 traffic: congestion, 6, 21, 36, 90, 92–5, 98, 127–135, 137–8, 142–148 court, 106 reduction strategies, 133–4, 152 regulation, 17–21, 112–114, Transformers (film), 7 transportation costs by income, 236n6 TREAD Act, 196 Truckers and Citizens United, 121 Turner, Terence, 30 Twitchell, James, 52 United Auto Workers (UAW), 9, 121 Used cars, 5, 8, 37, 72, 85, 99, 106–11, 119, 213–214 254 Carjacked Veblen, Thorstein, 57–8 volatile organic compounds (VOCs), 167, 169 Volkswagen, 22, 27–8, 45, 47–8, 53, 62, 77, 82, 148 Volvo, 27, 54, 74, 137, 166, 190 Wagoner, Rick, 120–1 Wahl, Wendy, 41–3, 57–8 walkable neighborhoods, 133, 165, 223, 225 Wall Street (film), 123 Wal-Mart, 8, 102–3, 110, 141 Waterworld (film), 34 Whitman, Walt, 15 Wild West, 16–7 Wilkinson, Tom, 87 Zenn, 215 Zipcar, 211–2


pages: 305 words: 98,072

How to Own the World: A Plain English Guide to Thinking Globally and Investing Wisely by Andrew Craig

Airbnb, Albert Einstein, asset allocation, Berlin Wall, bitcoin, Black Swan, bonus culture, BRICs, business cycle, collaborative consumption, diversification, endowment effect, eurozone crisis, failed state, Fall of the Berlin Wall, financial deregulation, financial innovation, index fund, information asymmetry, joint-stock company, Joseph Schumpeter, Long Term Capital Management, low cost airline, mortgage debt, negative equity, Northern Rock, offshore financial centre, oil shale / tar sands, oil shock, passive income, pensions crisis, quantitative easing, road to serfdom, Robert Shiller, Robert Shiller, Silicon Valley, smart cities, stocks for the long run, the new new thing, The Wealth of Nations by Adam Smith, Yogi Berra, Zipcar

A full discussion of the ecological and environmental impact of global economic growth is beyond the scope of this book, but I would like to point out that it is possible for there to be economic growth that actually improves our environment, otherwise known as “sustainable development”. An example of this would be the emergence of companies that facilitate fractional car usage. Many readers will be familiar with Zipcar, which uses clever IT so that you can pick up a car, use it for a few hours and pay only for that time. Today, Zipcar operates in over fifty cities in the UK, the US and Canada, and has expanded into Europe. Zipcar estimates that each of their vehicles takes at least twenty personally owned vehicles off the road, and the research group Laffer Associates estimates that car sharing could halve the sale of cars in the US by 2020. As the Zipcar model is replicated across an increasingly urbanised world, growth in such companies will contribute to increasing GDP numbers and benefitting the environment at the same time.


pages: 463 words: 105,197

Radical Markets: Uprooting Capitalism and Democracy for a Just Society by Eric Posner, E. Weyl

3D printing, activist fund / activist shareholder / activist investor, Affordable Care Act / Obamacare, Airbnb, Amazon Mechanical Turk, anti-communist, augmented reality, basic income, Berlin Wall, Bernie Sanders, Branko Milanovic, business process, buy and hold, carbon footprint, Cass Sunstein, Clayton Christensen, cloud computing, collective bargaining, commoditize, Corn Laws, corporate governance, crowdsourcing, cryptocurrency, Donald Trump, Elon Musk, endowment effect, Erik Brynjolfsson, Ethereum, feminist movement, financial deregulation, Francis Fukuyama: the end of history, full employment, George Akerlof, global supply chain, guest worker program, hydraulic fracturing, Hyperloop, illegal immigration, immigration reform, income inequality, income per capita, index fund, informal economy, information asymmetry, invisible hand, Jane Jacobs, Jaron Lanier, Jean Tirole, Joseph Schumpeter, Kenneth Arrow, labor-force participation, laissez-faire capitalism, Landlord’s Game, liberal capitalism, low skilled workers, Lyft, market bubble, market design, market friction, market fundamentalism, mass immigration, negative equity, Network effects, obamacare, offshore financial centre, open borders, Pareto efficiency, passive investing, patent troll, Paul Samuelson, performance metric, plutocrats, Plutocrats, pre–internet, random walk, randomized controlled trial, Ray Kurzweil, recommendation engine, rent-seeking, Richard Thaler, ride hailing / ride sharing, risk tolerance, road to serfdom, Robert Shiller, Robert Shiller, Ronald Coase, Rory Sutherland, Second Machine Age, second-price auction, self-driving car, shareholder value, sharing economy, Silicon Valley, Skype, special economic zone, spectrum auction, speech recognition, statistical model, stem cell, telepresence, Thales and the olive presses, Thales of Miletus, The Death and Life of Great American Cities, The Future of Employment, The Market for Lemons, The Nature of the Firm, The Rise and Fall of American Growth, The Wealth of Nations by Adam Smith, Thorstein Veblen, trade route, transaction costs, trickle-down economics, Uber and Lyft, uber lyft, universal basic income, urban planning, Vanguard fund, women in the workforce, Zipcar

The tradition of car-loving in countries like the United States and Germany has been eroding as fewer people develop mechanical skills and car companies now manufacture automobiles so that they can be repaired only by professionals. Thus, the process by which an owner develops an attachment to an object by incorporating her labor into it has been undermined. People have also quickly made the transition to services like Zipcar and Uber. Now, rather than own a car, one either rents it (Zipcar) or rents a ride (Uber). RelayRides enables the owner of a car to rent it while he is not using it, almost as if the COST were already in place. One cannot develop an attachment to a car that one uses for a few hours, and no one seems the worse for this. Fetishistic attachment to a privately owned automobile—an extremely expensive durable asset, which even enthusiasts seldom drive for more than an hour or two per day—is, thankfully, becoming a thing of the past.

Renting carries with it the risk that you will be evicted if you miss a number of rental payments or cannot afford your rent after it has been increased by the landlord. People “self-assess” valuations in difficult circumstances whenever they buy insurance and are required, even if only implicitly, to decide how much money they would need if their house or car is destroyed. The sharing economy—exemplified by Zipcar, Uber, and Airbnb—is helping to accustom us to temporary “possessing” rather than “owning,” and simultaneously consuming and selling (and hence setting a price on) the same product. However, a COST would change life radically, which is why it should be tested in limited public and commercial markets before being applied more broadly. The most promising near-term application of a COST is to assets currently owned by governments and that have been or may soon be either sold off or leased to private citizens or businesses.

(Lanier), 208 Wilmers, Nathan, 201 Wilson, Robert, 50 Wilson, Woodrow, 176 women, 14–15, 19, 21, 24, 96, 116, 117, 127, 154, 162–63, 209, 252, 313n4 Workers International, 45 World Bank, 138, 140, 182 World Trade Organization (WTO), 15, 138, 267 World War I era, 45, 134, 137, 247, 277 World War II era, 9, 12, 20, 23, 25, 45–46, 137, 247, 255, 288 World Wide Web, 210 xenophobia, 3, 166 Yelp, 63, 117 YouTube, 207, 212, 221, 234 Zeckhauser, Richard, 100 Zhang, Anthony Lee, 54, 69 Zhang, Jingjing, 304n34 Zingales, Luigi, 203 Zipcar, 70, 77 zoning, 156, 276 A NOTE ON THE TYPE This book has been composed in Adobe Text and Gotham. Adobe Text, designed by Robert Slimbach for Adobe, bridges the gap between fifteenth- and sixteenth-century calligraphic and eighteenth-century Modern styles. Gotham, inspired by New York street signs, was designed by Tobias Frere-Jones for Hoefler & Co.


pages: 431 words: 107,868

The Great Race: The Global Quest for the Car of the Future by Levi Tillemann

Affordable Care Act / Obamacare, Any sufficiently advanced technology is indistinguishable from magic, autonomous vehicles, banking crisis, car-free, carbon footprint, cleantech, creative destruction, decarbonisation, deindustrialization, demand response, Deng Xiaoping, Donald Trump, Elon Musk, en.wikipedia.org, energy security, factory automation, global value chain, hydrogen economy, index card, Intergovernmental Panel on Climate Change (IPCC), joint-stock company, Joseph Schumpeter, Kickstarter, manufacturing employment, market design, megacity, Nixon shock, obamacare, oil shock, Ralph Nader, RFID, rolodex, Ronald Reagan, Rubik’s Cube, self-driving car, shareholder value, Silicon Valley, Silicon Valley startup, skunkworks, smart cities, sovereign wealth fund, special economic zone, Steve Jobs, Tesla Model S, too big to fail, Unsafe at Any Speed, zero-sum game, Zipcar

Today there are shifting ideas in the United States about the nature or even the desirability of car ownership. Over the coming decades we are likely to see a dramatic increase in the utilization of so-called car sharing arrangements. New business models like Zipcar or Car2Go are allowing consumers most of the perks of automotive ownership with dramatically reduced overhead, risk, and hassle. Both of the aforementioned services strategically park their vehicles in high-density residential neighborhoods and operate off automated radio frequency identification–based (RFID) rental and entry systems. In the case of Zipcar, members can use their computer or smartphone to reserve a car for an hour or a day according to their needs. When a customer is done, he or she simply returns the car to its designated spot for the next user. Daimler’s Car2Go is a slightly more radical concept.

But with car sharing, capital costs can be spread out over a much larger base of users, and savings on things like increased fuel economy can translate directly into corporate profits. In that context, it is much easier to imagine companies and people willing to embrace higher capital costs in exchange for lower operating costs in the form of energy savings and extended life span. These new models of vehicle ownership may accelerate the day when our cars are no longer made of steel, but of advanced composites. It is even conceivable that car services like Zipcar and Car2Go—which provide a service rather than a product—could become leading profit centers for auto manufacturers. Why Drive, When You Can Surf? Another trend that promises to change the character of the car of the future is an overall decline in driver’s license registrations among Americans. In 1983 almost 90 percent of American nineteen-year-olds held a driver’s license. In 2010, Americans were richer and owned more cars than in 1983, but the proportion of nineteen-year-olds with driver’s licenses was less than 70 percent.

., 39 Wilson, Howard, 68, 69, 71 wind power, 259 Woolsey, James, 91 World Bank, 214 World Expo (Shanghai, 2010), 15–16, 17–18, 20, 21, 207, 208, 225, 251, 253, 255 World Trade Organization (WTO), 97, 211 World War I, 23, 24, 45 World War II, 2, 19, 23, 48–49, 119 Xiao Chengwei, 235, 236 Xu Guanhua, 101, 102 Yamaha, 128 Yang Jiachi, 113 Yang Liwei, 114, 206 Yoshida, Hiroaki, 123, 128, 129, 130, 134 Yoshida, Masao, 188, 191–92 Yoshida, Phyllis Genther, 169 ZEV (Zero emission vehicle) CARB mandate and, 30, 38–39, 65, 67, 72–81, 84–88, 90, 92–93, 95, 107–9, 110, 124, 128, 141–45, 172, 238, 244–46, 252 Chinese auto industry and, 107 credits for, 74, 88, 246 Honda’s work on, 86–87 Huang-Sperling meeting about, 252 Japanese auto industry and, 107, 128 and U.S. role in Great Race, 237 Zhou Enlai, 96 Zipcar, 263, 265 ZIS 150 (USSR), 96 PHOTO CREDITS 1. US Library of Congress. Ford First and Ten Millionth, 1924. http://www.loc.gov/pictures/item/det1994022920/PP/. 2. G. T. Sun Co. The devastated urban district immediately following the earthquake disaster, 1923. http://www.loc.gov/pictures/collection/pan/item/2007664607/. 3. Toyota Motor Co. Three Generations of Toyota. 4. Toyota Motor Co.


pages: 265 words: 74,941

The Great Reset: How the Post-Crash Economy Will Change the Way We Live and Work by Richard Florida

banking crisis, big-box store, blue-collar work, business cycle, car-free, carbon footprint, collapse of Lehman Brothers, congestion charging, creative destruction, deskilling, edge city, Edward Glaeser, falling living standards, financial innovation, Ford paid five dollars a day, high net worth, Home mortgage interest deduction, housing crisis, if you build it, they will come, income inequality, indoor plumbing, interchangeable parts, invention of the telephone, Jane Jacobs, Joseph Schumpeter, knowledge economy, low skilled workers, manufacturing employment, McMansion, Menlo Park, Nate Silver, New Economic Geography, new economy, New Urbanism, oil shock, Own Your Own Home, pattern recognition, peak oil, Ponzi scheme, post-industrial society, postindustrial economy, reserve currency, Richard Florida, Robert Shiller, Robert Shiller, secular stagnation, Silicon Valley, Silicon Valley startup, social intelligence, sovereign wealth fund, starchitect, the built environment, The Wealth of Nations by Adam Smith, Thomas L Friedman, total factor productivity, urban decay, urban planning, urban renewal, white flight, young professional, Zipcar

In October 2009, the New York Times reported, “The recession and a growing awareness of the environment are causing many people to reassess their automobile ownership. After more than a century in which an automobile represented the American dream, car enthusiasm may no longer be a part of Americans’ DNA.”4 Car culture no longer exerts the powerful pull it once did. More and more families are deciding to share cars, and young people are putting off buying them and using public transit, bikes, their feet, or Zipcars or other auto-share services instead. It’s not just that oil and gas have become expensive, it’s that traffic and gridlock have become a deadweight time cost on us and our economy. One constant in the history of capitalism is the ever-more-intensive use of land, as mercantile towns replaced agricultural villages, major industrial cities replaced those towns, and massive complexes of suburbs, exurbs, and edge cites expanded the boundaries of those cities.

They don’t view the car the way their parents did, and they don’t have the money that their parents did.”18 Whether it’s because they don’t want them, can’t afford them, or see them as a symbol of waste and environmental abuse, more and more people are ditching their cars and taking public transit or moving to more walkable neighborhoods where they can get by without them or by occasionally using a rental car or Zipcar. Cars are one thing, but many of the appliances that fill our homes also no longer hold the appeal or status they once did. After the crisis, 14 percent fewer people said a dishwasher was a necessity compared to before the recession, according to the Pew Survey; 16 percent fewer people said air conditioners, 17 percent fewer said clothes dryers, and 21 percent fewer said microwaves. “The huge drop in the perceived necessity of clothes dryers, home air-conditioning, and dishwashers is I think partly a response to the economic crisis, but more a response to the bursting of the housing bubble,” writes Felix Salmon, an economics blogger; “people don’t define themselves by their appliances in the way that they did during the housing boom.”19 Although spending on tangible goods, especially luxury goods, is demonstrably down, consumers haven’t stopped spending completely.

It makes tremendous sense to rid ourselves of overly burdensome possessions—huge mortgages or car payments, money-pit houses filled with oversize appliances—if we want to gain the mobility and flexibility required in this Reset. The traditional notion of ownership itself may well be outmoded. Ironically, the once-vaunted ownership society appears to be giving way to a new form of rentership society. Car purchases which long ago gave way to car leases are now being replaced by access to Zipcars. More and more people are choosing to rent their homes, and growing numbers of homeowners are shifting to rentals. The promise of the current Reset is the opportunity for a life made better not by ownership of real estate, appliances, cars, and all manner of material goods, but by greater flexibility and lower levels of debt, more time with family and friends, greater promise of personal development, and access to more and better experiences.


pages: 229 words: 72,431

Shadow Work: The Unpaid, Unseen Jobs That Fill Your Day by Craig Lambert

airline deregulation, Asperger Syndrome, banking crisis, Barry Marshall: ulcers, big-box store, business cycle, carbon footprint, cashless society, Clayton Christensen, cognitive dissonance, collective bargaining, Community Supported Agriculture, corporate governance, crowdsourcing, disintermediation, disruptive innovation, financial independence, Galaxy Zoo, ghettoisation, gig economy, global village, helicopter parent, IKEA effect, industrial robot, informal economy, Jeff Bezos, job automation, John Maynard Keynes: Economic Possibilities for our Grandchildren, Mark Zuckerberg, new economy, pattern recognition, plutocrats, Plutocrats, recommendation engine, Schrödinger's Cat, Silicon Valley, single-payer health, statistical model, Thorstein Veblen, Turing test, unpaid internship, Vanguard fund, Vilfredo Pareto, zero-sum game, Zipcar

These unfortunates will probably have to ask another customer for help—which does start a live conversation, meanwhile spinning off some shadow work for the fellow traveler as she takes over the job of the missing railway employee. Robotic check-in and checkout also shrink the jobs of rental-car agents. Shadow work comes clearly into play with Zipcar, the worldwide car-sharing company that parks its autos in designated spaces in cities, neighborhoods, and airports. For a monthly fee, members can rent cars by the hour or day. A membership card unlocks the vehicle, and after use, the driver returns it to the same parking space. It’s an economical alternative to auto ownership. Part of its efficiency, relative to a car rental company like Hertz, is that Zipcar has no staff on-site. Shadow-working Zipcar customers and digital technology perform the tasks that rental agents do elsewhere. Something similar takes place with Uber, a company that has been competing successfully with the taxi industry since 2009 and now operates internationally in more than 200 cities.


pages: 313 words: 84,312

We-Think: Mass Innovation, Not Mass Production by Charles Leadbeater

1960s counterculture, Andrew Keen, barriers to entry, bioinformatics, c2.com, call centre, citizen journalism, clean water, cloud computing, complexity theory, congestion charging, death of newspapers, Debian, digital Maoism, disruptive innovation, double helix, Douglas Engelbart, Edward Lloyd's coffeehouse, frictionless, frictionless market, future of work, game design, Google Earth, Google X / Alphabet X, Hacker Ethic, Hernando de Soto, hive mind, Howard Rheingold, interchangeable parts, Isaac Newton, James Watt: steam engine, Jane Jacobs, Jaron Lanier, Jean Tirole, jimmy wales, Johannes Kepler, John Markoff, John von Neumann, Joi Ito, Kevin Kelly, knowledge economy, knowledge worker, lateral thinking, lone genius, M-Pesa, Mark Shuttleworth, Mark Zuckerberg, Marshall McLuhan, Menlo Park, microcredit, Mitch Kapor, new economy, Nicholas Carr, online collectivism, planetary scale, post scarcity, Richard Stallman, Shoshana Zuboff, Silicon Valley, slashdot, social web, software patent, Steven Levy, Stewart Brand, supply-chain management, The Death and Life of Great American Cities, the market place, The Wealth of Nations by Adam Smith, The Wisdom of Crowds, Thomas Kuhn: the structure of scientific revolutions, Whole Earth Catalog, Zipcar

Pioneers are starting to use the social-networking web for public good. In some cities in the UK, citizens can add information to online maps to alert councils to dumped cars and rubbish that needs collecting. A US scheme, Zipcar, gives people a share in ownership of pools of cars in cities across the country, allowing them to get access to a car just when they need it rather than have it sitting in the garage most of the year. Another scheme, GoLoco, aims to use the power of social networking to revive the flagging culture of sharing cars for commuting. At the moment we have just either very public forms of mass transit – buses and trains – or private cars and cycles. Zipcar and GoLoco’s approach, allowing people to make flexible use of shared transport resources, will become more attractive as more US cities introduce congestion charges to reduce car usage.

Gore and Associates 112 Woolf, Arthur 55 work 108–15 collaborative approaches to 109 division of labour 111 fragmented careers 89 loyalty and trust 110 motivate, co-ordinate and innovate 109, 110–11 offices 112–13 open and participative ways of working 114 and open-source copmmunities 109 relationships 110 satisfying 114–15 self-management 89 self-scheduling 112 worker co-operatives 90 Workers’ Party (Brazil) 201 World Health Organization 157, 200 World of Warcraft 5, 87, 98–100, 117, 227 Worm Breeder’s Gazette 63, 65, 77 worm project (C. elegans) 62–5, 68, 69, 70, 77, 87, 118 worms 3 Wright, Will 105–6, 149, 228 Wurth, Charles 95 www.toostupidtobepresident.com 183 Y Yahoo 97, 190 Yemen 189 YouTube xiii, 2, 3, 34, 45, 46, 56, 57, 85, 86, 171, 176, 182, 183, 218 Yunnus, Muhammad 205 Z Zhejiang, China 136 Zipcar scheme 153 Zittrain, Jonathan 234 Zuckerman, Mark 35


pages: 304 words: 80,143

The Autonomous Revolution: Reclaiming the Future We’ve Sold to Machines by William Davidow, Michael Malone

2013 Report for America's Infrastructure - American Society of Civil Engineers - 19 March 2013, agricultural Revolution, Airbnb, American Society of Civil Engineers: Report Card, Automated Insights, autonomous vehicles, basic income, bitcoin, blockchain, blue-collar work, Bob Noyce, business process, call centre, cashless society, citizen journalism, Clayton Christensen, collaborative consumption, collaborative economy, collective bargaining, creative destruction, crowdsourcing, cryptocurrency, disintermediation, disruptive innovation, distributed ledger, en.wikipedia.org, Erik Brynjolfsson, Filter Bubble, Francis Fukuyama: the end of history, Geoffrey West, Santa Fe Institute, gig economy, Gini coefficient, Hyperloop, income inequality, industrial robot, Internet of things, invention of agriculture, invention of movable type, invention of the printing press, invisible hand, Jane Jacobs, job automation, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, Joseph Schumpeter, license plate recognition, Lyft, Mark Zuckerberg, mass immigration, Network effects, new economy, peer-to-peer lending, QWERTY keyboard, ransomware, Richard Florida, Robert Gordon, Ronald Reagan, Second Machine Age, self-driving car, sharing economy, Shoshana Zuboff, Silicon Valley, Simon Kuznets, Snapchat, speech recognition, Stuxnet, TaskRabbit, The Death and Life of Great American Cities, The Rise and Fall of American Growth, the scientific method, trade route, Turing test, Uber and Lyft, uber lyft, universal basic income, uranium enrichment, urban planning, zero day, zero-sum game, Zipcar

The sharing economy will have great impact in areas where expensive, privately owned assets are underutilized. Automobiles are one such asset. Privately owned automobiles spend as much as 95 percent of their time parked.42 That means the average car is driven approximately nine hours a week. A number of sharing services have emerged with a goal of monetizing those idle hours. Uber and Lyft are already household names. The twentieth-century relic Zipcar is now owned by Avis.43 New aspirants keep emerging. Getaround allows neighbors to rent cars from other neighbors by the hour, while a competing service, Turo, focuses on longer-term rentals.44 Turo’s website claims that owners can cover their monthly car payments by renting their cars for as few as nine days a month. It claims to operate from 4,700 cities, provide owners with liability insurance, and deliver cars directly to their renters.45 BlaBlaCar, a European service, allows its more than 35 million members to locate other members who are going where they want to so they can hitch a ride.46 Looming in the future, when the self-driving car arrives, are driverless types of Uber services.

Suddenly the full-time jobs of 250,000 U.S. taxi and chauffeur drivers are at risk of being taken away by 400,000 mostly part-time drivers for Uber, Lyft, and other services.20 Cab companies are already having a difficult time competing. That’s not surprising: cab fares in Los Angeles are $2.70 per mile, while Uber charges about $1.00.21 The oversupply of Uber drivers drives down the price of the service and the value of the work done by drivers. There are other economic impacts as well. Some consumers are discovering that using Uber and occasionally renting a Zipcar or Car2Go is so convenient and cost-efficient that they can get rid of their own cars altogether and just ride and rent. From the protests of cab drivers, you would think the sky had fallen. Yet in comparison to what is about to come, the economic impacts of all of this have been relatively small. Not for long: the Level 5 aCar will be the game-changer. Strictly speaking, not much would change—at least initially—if consumers simply purchased self-driving vehicles to replace their existing automobiles, essentially hiring a robot to chauffeur them around.

“Sharing Economy,” Wikipedia, https://en.wikipedia.org/wiki/Sharing_economy (accessed June 27, 2019). 41. Arun Sundararajan, The Sharing Economy (Cambridge, Mass.: The MIT Press, 2016), 27. 42. Paul Barter, “‘Cars Are Parked 95% of the Time.’ Let’s Check!,” Reinventing Parking, February 22, 2013, http://www.reinventingparking.org/2013/02/cars-are-parked-95-of-time-lets-check.html (accessed June 27, 2019). 43. Brian Patrick Eha, “Zipcar Timeline: From Business Idea to IPO to $500 Million Buyout,” Entrepreneur, January 2, 2013, https://www.entrepreneur.com/article/225399 (accessed June 27, 2019). 44. Yuan Xia, “What Are the Main Differences Between Getaround and Turo (fka RelayRides)?,” Quora, November 2016, https://www.quora.com/What-are-the-main-differences-between-Getaround-and-Turo-fka-RelayRides (accessed June 27, 2019). 45.


pages: 389 words: 81,596

Quit Like a Millionaire: No Gimmicks, Luck, or Trust Fund Required by Kristy Shen, Bryce Leung

"side hustle", Affordable Care Act / Obamacare, Airbnb, asset allocation, barriers to entry, buy low sell high, call centre, car-free, Columbine, cuban missile crisis, Deng Xiaoping, Elon Musk, fear of failure, financial independence, fixed income, follow your passion, hedonic treadmill, income inequality, index fund, longitudinal study, low cost airline, Mark Zuckerberg, mortgage debt, obamacare, offshore financial centre, passive income, Ponzi scheme, risk tolerance, risk/return, Silicon Valley, single-payer health, Snapchat, Steve Jobs, supply-chain management, the rule of 72, working poor, Y2K, Zipcar

Another solution is to use car-sharing services. You reserve a car for a certain time slot, go to a predesignated lot near your house, grab the keys, and you’ve got yourself a ride! This gives you access to a car to haul groceries without the cost of buying it, maintaining it, filling it with gas, and insuring it. The one we used while we were working saved us $8,000 a year because our costs averaged only $40 a month. Zipcar is the biggest car-sharing service in North America, but there are dozens popping up all over the place. Life Insurance Life insurance is another expense people get confused about. I don’t blame them. Term life, whole life, universal life—there are so many policy types and complicated riders it makes you want to jump off a cliff. (But if you did that, your family would be screwed, since, you know, you don’t have life insurance.)

Even if you have an average salary, you can still retire early. And here’s the math to prove it: Say you have a married couple, earning the combined US median family income of $62,175 per year.1 Using an average tax rate of 15.2 percent,2 after taxes they net $52,724.40. By optimizing their spending—living in a small space or moving to a less expensive city, cooking at home, using car-sharing services like Zipcar—they manage to live on $40,000 per year, which is how much we lived on in expensive Toronto and how much my friend and early retiree Justin McCurry currently lives on with three kids in Raleigh, North Carolina. That means they can put $12,724.40 per year into their portfolio. This gives them a 24 percent after-tax savings rate, and according to the 4 Percent Rule, it means they’ll need $40,000 × 25 = $1,000,000 to become financially independent.

See becoming wealthy We Are Worldschoolers (Facebook group), 240 We Need Diverse Books, 254 Wenxiang, 7 Western Europe, 191, 191, 193, 201 what-ifs, not wasting time on, 59 WhereWeBe.com, 259 whole life insurance, 223, 225 withdrawals from tax-deferred accounts, 123, 124, 124, 125, 126, 126–27, 130, 131, 134, 144–48, 145–48 World Nomads, 198 world schooling, 233, 240–46, 246 World Wars I and II, the effect on markets, 107, 115 “wrapped” mutual funds, 91 writing, a passion for, 14, 213, 252, 252–54, 274 Yield Shield. See Cash Cushion and Yield Shield Your Money or Your Life (Robin), 63 Yousafzai, Malala, 24 YouTube, 62 zero, impossible for indexes to crash to this level, 93–94, 99, 117 Zipcar, 223, 256 Zuckerberg, Mark, 270 ABCDEFGHIJKLMNOPQRSTUVWXYZ ABOUT THE AUTHORS Kristy Shen and Bryce Leung are world travelling early retirees. Their story has been featured in media outlets all over the world, including the New York Times, CBC, CNBC, Women's Health Magazine Australia, Germany's Handelsblatt, GQ Russia, and the UK's Independent. They spend their time helping people with their finances and realizing their travel dreams on www.millennial-revolution.com.


pages: 432 words: 124,635

Happy City: Transforming Our Lives Through Urban Design by Charles Montgomery

2013 Report for America's Infrastructure - American Society of Civil Engineers - 19 March 2013, agricultural Revolution, American Society of Civil Engineers: Report Card, Bernie Madoff, British Empire, Buckminster Fuller, car-free, carbon footprint, centre right, City Beautiful movement, clean water, congestion charging, correlation does not imply causation, East Village, edge city, energy security, Enrique Peñalosa, experimental subject, Frank Gehry, Google Earth, happiness index / gross national happiness, hedonic treadmill, Home mortgage interest deduction, housing crisis, income inequality, income per capita, Induced demand, Intergovernmental Panel on Climate Change (IPCC), invisible hand, Jane Jacobs, license plate recognition, McMansion, means of production, megacity, Menlo Park, meta analysis, meta-analysis, mortgage tax deduction, New Urbanism, Panopticon Jeremy Bentham, peak oil, Ponzi scheme, rent control, ride hailing / ride sharing, risk tolerance, science of happiness, Seaside, Florida, Silicon Valley, starchitect, the built environment, The Death and Life of Great American Cities, the High Line, The Spirit Level, The Wealth of Nations by Adam Smith, trade route, transit-oriented development, upwardly mobile, urban planning, urban sprawl, wage slave, white flight, World Values Survey, zero-sum game, Zipcar

In 2011 Paris launched Autolib’, an electric car-share system that works much like the Vélib’, with a fleet of rentable vehicles scattered at recharge stations around the city and accessible using the Navigo card. In more typical car-share systems, such as Zipcar, whose fleet of nine thousand vehicles is spread among cities in the United States, Canada, and the United Kingdom, you book a car by phone or online, pick it up from its designated parking spot, and return it when done. But even Autolib’ and Zipcar feel clumsy compared with the versatility of what we might call smart sharing. For example, Daimler, the German car company, has scattered hundreds of Smart cars around dozens of cities, including, in 2011, Vancouver. Daimler’s CAR2GO concept is deliciously simple. Like Zipcar, you find a car using the Internet or an iPhone or Android application. Like Zipcar, you unlock it with the swipe of a magnetic card over a reader on the windshield. But then you can drive that car wherever you want to go within the service area for as long as you like, and when you arrive at your destination, you just leave it there.


pages: 460 words: 131,579

Masters of Management: How the Business Gurus and Their Ideas Have Changed the World—for Better and for Worse by Adrian Wooldridge

affirmative action, barriers to entry, Black Swan, blood diamonds, borderless world, business climate, business cycle, business intelligence, business process, carbon footprint, Cass Sunstein, Clayton Christensen, cloud computing, collaborative consumption, collapse of Lehman Brothers, collateralized debt obligation, commoditize, corporate governance, corporate social responsibility, creative destruction, credit crunch, crowdsourcing, David Brooks, David Ricardo: comparative advantage, disintermediation, disruptive innovation, don't be evil, Donald Trump, Edward Glaeser, Exxon Valdez, financial deregulation, Frederick Winslow Taylor, future of work, George Gilder, global supply chain, industrial cluster, intangible asset, job satisfaction, job-hopping, joint-stock company, Joseph Schumpeter, Just-in-time delivery, Kickstarter, knowledge economy, knowledge worker, lake wobegon effect, Long Term Capital Management, low skilled workers, Mark Zuckerberg, McMansion, means of production, Menlo Park, mobile money, Naomi Klein, Netflix Prize, Network effects, new economy, Nick Leeson, Norman Macrae, patent troll, Ponzi scheme, popular capitalism, post-industrial society, profit motive, purchasing power parity, Ralph Nader, recommendation engine, Richard Florida, Richard Thaler, risk tolerance, Ronald Reagan, science of happiness, shareholder value, Silicon Valley, Silicon Valley startup, Skype, Social Responsibility of Business Is to Increase Its Profits, Steve Jobs, Steven Levy, supply-chain management, technoutopianism, The Wealth of Nations by Adam Smith, Thomas Davenport, Tony Hsieh, too big to fail, wealth creators, women in the workforce, young professional, Zipcar

The basic assumption behind such “connected corporations” is that, far from being the property of a particular company, products and services are the products of an entire chain of firms, starting with suppliers and ending with distributors. Some of today’s most interesting companies are radically redefining the relationship between producers and consumers—and in the process redefining the borders of the corporation. Zipcar and Netflix are harnessing a combination of new technology and the zeitgeist (“Sharing is clean, crisp, urbane, postmodern,” says the New York Times’s Mark Levine. “Owning is dull, selfish, timid, backward.”) to pioneer a new model of collaborative consumption.13 Zipcar made $130 million in profits in 2009, a year in which car sales fell by 40 percent, and Netflix made $359.6 million. Bag Borrow or Steal allows you to rent a glamorous purse. TechShop, in Menlo Park, California, rents “tinkering space” and equipment to thousands of inventors, hobbyists, and fanatics.

There are 1.7 million registered couchsurfers in 70,000 cities worldwide. Others operate in a barter or even a communist economy. ThredUP specializes in exchanging children’s clothes. There are versions of thredUP for everything from makeup to video games. Freecycle helps people give things away. The website has 5.7 million members around the world and processes 12,000 items a day. The moguls who run Zipcar clearly have different motives from the crypto-communists who run Freecycle, but both are driven by the same two insights: that access is increasingly trumping ownership, and that a company is more a network of renewable relationships than a mighty engine churning out stuff. “Collaborative production” takes these insights even further, and turn Sloan on his head. They don’t just look outside the company every now and again; they do so as a matter of course.

., 129, 201, 310 Wiersema, Fred, 29, 31 Wikinomics, 240, 242, 326–333 Wikinomics, 67 Wikipedia, 48, 247 Wikipedia, 123–124 Williams, Anthony, 242, 243, 326–327 Williams, Raymond, 122 Williamson, Peter, 228, 230 Willow Creek, 87 Wilson, Sloan, 310 Winfrey, Oprah, 163 Wings Within, 380 Winning (Welch and Welch), 65–66, 306 Wipro, 206, 211, 380 Wired, 68, 121 The Witch Doctors (Wooldridge and Micklethwait), xii, 413 Wolfe, David, 262 Women, 304–305 birth control pill, 340–341 career versus having children, 351 in the workforce, 345–347 The Work of Nations (Reich), 126 Workplace, 339–341 brainworkers, 363–390 diversification of, 346–347 family and, 360–361 family friendly, 348–349 fun and, 352–353 moral contract and, 359–362 satellite offices, 348 social contract, 358–359 technology and, 348 underrepresentation of women in, 345–346 women and, 345–347 World Bank, 171, 181, 191, 199 WorldCom, 297 World Economic Forum, 132 The World Is Flat (Friedman), 117, 137 World Wild Life Fund, 36 Wozniak, Stephen, 194–195 The Wretched of the Earth (Fanon), 227 W. R. Grace, 66, 240 Wurtburgers, 326 Xerox, 248 X-factor, 162, 305 XING, 359 Yahoo!, 206, 279, 362 Yale School of Management, 61 Yang, Jerry, 358 Yew, Lee Kuan, 372 Yi, Wu, 183 Yingkui, Liu, 185 Yip, George, 59 Young, Michael, 129, 386, 387 YouTube, 184 Yozma, 180 Yum! Brands, 215–216 Yunus, Muhammad, 67, 189 Zain, 222 Zappos, 108, 353 Zients, Jeffrey, 315 Zipcar, 155–156 Zipperman, Zack, 137 Zook, Chris, 64 ZTE, 228 Zuckerberg, Mark, 174 Acknowledgments I am most grateful to Scott Moyers, formerly of the Wylie Agency, for suggesting that I should produce a new version of The Witch Doctors, which John Micklethwait and I published in 1996, and for gently persuading my publishers to put up with my slow progress; and to Andrew Wylie and the Wylie Agency in general for looking after my book-related life so wonderfully.


pages: 375 words: 88,306

The Sharing Economy: The End of Employment and the Rise of Crowd-Based Capitalism by Arun Sundararajan

additive manufacturing, Airbnb, AltaVista, Amazon Mechanical Turk, autonomous vehicles, barriers to entry, basic income, bitcoin, blockchain, Burning Man, call centre, collaborative consumption, collaborative economy, collective bargaining, commoditize, corporate social responsibility, cryptocurrency, David Graeber, distributed ledger, employer provided health coverage, Erik Brynjolfsson, Ethereum, ethereum blockchain, Frank Levy and Richard Murnane: The New Division of Labor, future of work, George Akerlof, gig economy, housing crisis, Howard Rheingold, information asymmetry, Internet of things, inventory management, invisible hand, job automation, job-hopping, Kickstarter, knowledge worker, Kula ring, Lyft, Marc Andreessen, megacity, minimum wage unemployment, moral hazard, moral panic, Network effects, new economy, Oculus Rift, pattern recognition, peer-to-peer, peer-to-peer lending, peer-to-peer model, peer-to-peer rental, profit motive, purchasing power parity, race to the bottom, recommendation engine, regulatory arbitrage, rent control, Richard Florida, ride hailing / ride sharing, Robert Gordon, Ronald Coase, Ross Ulbricht, Second Machine Age, self-driving car, sharing economy, Silicon Valley, smart contracts, Snapchat, social software, supply-chain management, TaskRabbit, The Nature of the Firm, total factor productivity, transaction costs, transportation-network company, two-sided market, Uber and Lyft, Uber for X, uber lyft, universal basic income, Zipcar

Early in his book, Stephany, with a nod to the influence of the “geeky school” that sent him to the dictionary for answers to his questions, provides a short definition of the sharing economy: “The sharing economy is the value in taking underutilized assets and making them accessible online to a community, leading to a reduced need for ownership of those assets.”16 He then explains each of the five limbs of his definition: (1) value (the exchange creates economic value, either through the use of money or through barter); (2) underutilized assets (akin to Botsman’s idling capacity); (3) online accessibility (the enabling power of the Internet); (4) community (the facilitation of more fluid exchange through community trust, social interaction, or shared value), and (5) reduced need for ownership (goods become services). Stephany, in his definition, does not focus exclusively on peer exchange, but rather encompasses companies like Zipcar and Rent the Runway that rent directly to consumers instead of only facilitating individual-based supply. He is explicit, however, in his interest in the “business” of sharing, and, realizing the inherent potential contradiction, explains his use of the term “sharing economy”: Why am I using the term “sharing economy” time and time again in this book? In part, I do so because this term has come to dominate discourse on the subject.

Like Airbnb, which enables people to list their own homes for short-term rental, Turo enables people to rent out their personal cars to their peers. Unlike Getaround, whose cars on-demand are rented by community residents who need a ride for a short periods, Turo focused in 2015 on travelers who might need a car rental when visiting a new city—it’s a peer-to-peer version of Hertz rather than a crowd-based Zipcar. Like Airbnb, most Turo “providers” simply rent out their own primary car while it’s not in use, or make some money off a second vehicle. But like Airbnb, there are also exceptions. In 2013, a Turo member named David learned about the platform and decided to rent out a truck he was about to sell. The experience was positive enough for David to start using Craigslist to purchase other vehicles to list for rent on Turo.

., 119 Varian, Hal, 118 Vayable, 77 Venture capital, 25–26, 42–43 Visible Hand, The (Chandler), 4, 69, 71 VizEat, 3, 45, 77, 149 Von Hippel, Eric, 76 Wag, 12 Walk, Hunter, 187 Walmart, 98–99 Warner, Mark, 161, 187, 190 Warner, Sam Bass, 4 Washio, 12 Waskow, Debbie, 3 Way, Niobe, 44 WeChat, 54 Weingast, Barry, 144–145 Wenger, Albert, 90, 189, 190 Werbacah, Adam, 198–199 Westly Group, 199 West Seattle Tool Library, 15 WeWork, 6 Whang, Seungjin, 74–75 What’s Mine Is Yours: The Rise of Collaborative Consumption (Botsman and Rogers), 28 Whole Foods, 71, 213n3 Wikipedia, 199 Wilson, Fred, 17, 85 With Liberty and Dividends for All (Barnes), 189 Wong, Jamie, 77 Woolard, Caroline, 43 World Bank, 111 World Economic Forum, 162, 205 Woskow, Debbie, 121 Yahoo, 96 Yates, Joanne, 69, 72–74 YCombinator, 23 Yelp, 147, 200–201 Yerdle, 44 Yourdrive, 3 YouTube, 55, 57 Zagat, 147 Zervas, Georgios, 121 Zimmer, John, 10, 11, 12, 187 Zimride, 12 Zipcar, 30, 107 Zluf, Shay, 94 Table of Contents Title page Copyright page Dedication Author’s Note and Acknowledgments Introduction I Cause 1 The Sharing Economy, Market Economies, and Gift Economies 2 Laying the Tracks: Digital and Socioeconomic Foundations 3 Platforms: Under the Hood 4 Blockchain Economies: The Crowd as the Market Maker II Effect 5 The Economic Impacts of Crowd-Based Capitalism 6 The Shifting Landscape of Regulation and Consumer Protection 7 The Future of Work: Challenges and Controversies 8 The Future of Work: What Needs to Be Done 9 Concluding Thoughts Index Table 3.1 Platforms: hierarchies, markets, or hybrids?


pages: 304 words: 22,886

Nudge: Improving Decisions About Health, Wealth, and Happiness by Richard H. Thaler, Cass R. Sunstein

Al Roth, Albert Einstein, asset allocation, availability heuristic, call centre, Cass Sunstein, choice architecture, continuous integration, Daniel Kahneman / Amos Tversky, desegregation, diversification, diversified portfolio, endowment effect, equity premium, feminist movement, fixed income, framing effect, full employment, George Akerlof, index fund, invisible hand, late fees, libertarian paternalism, loss aversion, Mahatma Gandhi, Mason jar, medical malpractice, medical residency, mental accounting, meta analysis, meta-analysis, Milgram experiment, money market fund, pension reform, presumed consent, price discrimination, profit maximization, rent-seeking, Richard Thaler, Right to Buy, risk tolerance, Robert Shiller, Robert Shiller, Saturday Night Live, school choice, school vouchers, transaction costs, Vanguard fund, Zipcar

iNcentives Understand mappings Defaults Give feedback Expect error Structure complex choices Voilà: NUDGES With an eye on these NUDGES, choice architects can improve the outcomes for their Human users. * * * *We are aware, of course, that behavior depends on prices. If my current cell phone provider charges me a lot to make calls in Canada and I react by not making such calls, I will not be able to judge the full value of an alternative plan with cheap calling in Canada. But where past usage is a good predictor of future usage, a RECAP plan would be very helpful. *Companies such as Zipcar that specialize in short-term rentals could profitably benefit by helping people solve these mental accounting problems. PART II MONEY Not surprisingly, Humans differ dramatically from Econs in how they deal with money. Econs are sensible spenders and savers. They put money away for a rainy day, and for retirement, and they invest that money as if they had MBAS. When they borrow, Econs have no trouble choosing between fixed- and variable-rate mortgages, and they pay their credit card bills on time every month.

INDEX AARP ABBA, Gold: Greatest Hits “above average” effect Abu Ghraib prison accessibility accountability, in schools acid deposition program acid rain air conditioners, filters for air pollution alcohol abuse Ambient Orb American dream American Express anchoring and adjustment angels annual percentage rate (APR) anonymity arbitrage opportunity arousal, power of asbestos, warnings about Asch, Solomon aspects, elimination by asset allocation, company stock, diversification heuristic, and loss aversion, and market timing, mutual funds, and rates of return, and risk tolerance, rules of thumb for, stocks and bonds asymmetric paternalism ATM cards attention, lack of Attila the Hun Austria, organ donations in autokinetic effect automatic pilot Automatic System, and Doers, mindless choosing by, and priming, and risk, in Stroop test, and temptation Automatic Tax Return automobiles: buying, catalytic converters for, emissions from, fuel economy standards for, gas tank caps, user-friendly, Zipcar rentals autopsies, corneas removed in availability bias Ayres, Ian “back to zero” option Barrera, Ramiro basketball: “hot hands” in, “streak shooting,” behavior: dynamically inconsistent, risk-related Benartzi, Shlomo Bennett, Robert Bettinger, Eric Big Blue birth control pills Bismarck, Otto von boomerang effect borrowing, see also credit markets Boston, school system in Boston Research Group brain, functioning of Brandeis, Louis brand switching Breman, Anna broadcast programming Burke, Edmund Bush, George H.

Linda Vitality Bucks vouchers, school choice Wansink, Brian Watts, Duncan weight loss, strategy for Wilkins, Lauren Woodward, Susan Worcester, Massachusetts, schools in workers’ compensation work safety WorldCom World War II, London bombed in Yale University, tetanus shots at “yeah, whatever,” heuristic Yunus, Muhammad Zeckhauser, Richard Zhe Jin, Ginger Zipcar


pages: 441 words: 96,534

Streetfight: Handbook for an Urban Revolution by Janette Sadik-Khan

autonomous vehicles, bike sharing scheme, Boris Johnson, business cycle, call centre, car-free, carbon footprint, clean water, congestion charging, crowdsourcing, digital map, edge city, Edward Glaeser, en.wikipedia.org, Enrique Peñalosa, Hyperloop, Induced demand, Jane Jacobs, Loma Prieta earthquake, Lyft, New Urbanism, place-making, self-driving car, sharing economy, the built environment, The Death and Life of Great American Cities, the High Line, transportation-network company, Uber and Lyft, uber lyft, urban decay, urban planning, urban renewal, urban sprawl, walkable city, white flight, Works Progress Administration, Zipcar

Car ownership is a huge up-front financial commitment, and once you own a car for one purpose—say, for commuting—it’s a natural and seemingly cost-effective step to start using the car to shop, visit friends, and set up other habits that prompt even more car trips. The new transportation model says that cars are still helpful, even necessary for occasional tasks—shopping at a distant location, a day trip beyond city limits—but they aren’t worth the 24/7/365 commitment, expense, and hassle of car ownership. Starting with Zipcar and followed eventually even by traditional rental companies, companies now offer car rentals for just a few hours for an all-inclusive price. Once you’re done with your errand or finished visiting your grandparents on Staten Island, you park the vehicle at its designated parking lot and need not think about it—or move it on street cleaning days—again. The trend of young people turning their backs on car ownership has greater ramifications in cities where travel distances are shorter and transit more developed and where even a shared car is inconvenient.

This wave of change has landed on our streets, and these changes will advance how we get around cities and use our streets. A smartphone can eliminate the anxiety of getting around, whether you’re in Boston, Bangalore, or Buenos Aires. But these new apps also pose big questions. While new transportation services like Uber and Lyft (called transportation network companies or TNCs in transport-speak), or shared-vehicle services like Car2Go, Zipcar, and Bridj, are using technology to dramatically lower the operating and entry costs for taxi and car services, they raise questions about social equity, safety, and the true costs of these popular services. Without a regulatory framework, cities could see outcomes that run counter to goals of mobility, sustainability, accessibility, and social equity. Cities have embarked on varied paths, resulting in patchwork regulation.

See Traffic fatalities Walking lanes, 76, 77, 77 WalkNYC, 129, 130, 130, 131, 131–32, 133, 134 Wall Street, 73, 137 Wall Street Journal, 178, 201–2 Washington Post, 146 Washington Square Park, 12, 281 Wayfinding maps, in New York City, 129–32, 130, 131, 133, 134 Weekend Walks, 123 Weiner, Anthony, 174 Weinshall, Iris, 168, 171–72, 265 Wenceslas Square (Prague), 3 West Side Highway, 14–15 White, Paul Steely, 8, 177, 230 White flight, 10 Wickquasgeck Path, 73 Wider roads, 50–52, 54, 63–64 Wiley-Schwartz, Andy, 38, 89, 124 Williamsburg Bridge, 44 Willis Avenue Bridge, 144–45 Wolfson, Howard, 176, 181 Woloch, David, 163 Working Families Party, 238 Works Progress Administration (WPA), 15 World Health Organization (WHO), 228 World’s Fair (1939), 17 World’s Fair (1964), 233 Y Yanev, Bojidar, 271 Z Zipcar, 184, 284–85 “Zip” generation, 183–84, 284–85 Zip lines, during Summer Streets, 122 Looking for more? Visit Penguin.com for more about this author and a complete list of their books. Discover your next great read!


Lonely Planet Pocket San Francisco by Lonely Planet, Alison Bing

Albert Einstein, back-to-the-land, Bay Area Rapid Transit, Burning Man, Chuck Templeton: OpenTable:, edge city, G4S, game design, Golden Gate Park, Haight Ashbury, Mason jar, Silicon Valley, stealth mode startup, Stewart Brand, transcontinental railway, Zipcar

Car Best for... trips out of town Avoid driving in San Francisco; traffic is constant, street parking scarce, hills tricky and meter readers ruthless. Garages Around $2–$8 per hour ($25–$50 per day) downtown; for public parking garages, see www.sfmta.com. Inquire at hotels, restaurants and entertainment venues about validation. Rentals Start at $50–$60 per day, $175–$300 per week, plus 9.5% sales tax and insurance. Car share Prius Hybrids and Minis are rented by the hour by Zipcar ( 866-494-7227; www.zipcar.com) for flat rates (including gas and insurance) starting at $6.98 per hour ($69.30 per day); $25 application fee and $50 prepaid usage required in advance. Rush hour Avoid peak traffic weekdays 7:30am–9:30am and 4:30pm–6:30pm; call 511 for traffic updates. Towed cars Retrieve cars towed for parking violations at Autoreturn (www.autoreturn.com; 450 7th St; 24hr) ; fines run $73 plus towing and storage fee, starting at $392.75/first four hours.


pages: 527 words: 147,690

Terms of Service: Social Media and the Price of Constant Connection by Jacob Silverman

23andMe, 4chan, A Declaration of the Independence of Cyberspace, Airbnb, airport security, Amazon Mechanical Turk, augmented reality, basic income, Brian Krebs, California gold rush, call centre, cloud computing, cognitive dissonance, commoditize, correlation does not imply causation, Credit Default Swap, crowdsourcing, don't be evil, drone strike, Edward Snowden, feminist movement, Filter Bubble, Firefox, Flash crash, game design, global village, Google Chrome, Google Glasses, hive mind, income inequality, informal economy, information retrieval, Internet of things, Jaron Lanier, jimmy wales, Kevin Kelly, Kickstarter, knowledge economy, knowledge worker, late capitalism, license plate recognition, life extension, lifelogging, Lyft, Mark Zuckerberg, Mars Rover, Marshall McLuhan, mass incarceration, meta analysis, meta-analysis, Minecraft, move fast and break things, move fast and break things, national security letter, Network effects, new economy, Nicholas Carr, Occupy movement, optical character recognition, payday loans, Peter Thiel, postindustrial economy, prediction markets, pre–internet, price discrimination, price stability, profit motive, quantitative hedge fund, race to the bottom, Ray Kurzweil, recommendation engine, rent control, RFID, ride hailing / ride sharing, self-driving car, sentiment analysis, shareholder value, sharing economy, Silicon Valley, Silicon Valley ideology, Snapchat, social graph, social intelligence, social web, sorting algorithm, Steve Ballmer, Steve Jobs, Steven Levy, TaskRabbit, technoutopianism, telemarketer, transportation-network company, Travis Kalanick, Turing test, Uber and Lyft, Uber for X, uber lyft, universal basic income, unpaid internship, women in the workforce, Y Combinator, Zipcar

Uber is also known for flouting local laws by setting up business in a new city without speaking to officials responsible for managing the transport sector. There’s a great deal of unacknowledged work involved in the sharing economy. Drivers have to keep their cars clean and insured, with no help from the company nominally employing them. Zipcar customers have to clean the cars after using them. They also may have to get extra liability insurance and can be charged for dents that are discovered after they drop off a rental car (that dent might’ve been caused by someone bumping into the car while it was parked in the rental lot, but in this mostly automated system, there are no Zipcar employees to watch over parked cars). TaskRabbits have to keep their online profiles spotless, so as to earn people’s trust with small tasks, and many workers report agreeing to a task only to find that the listing played down the amount of labor involved.

This latter idea is particularly important, as cleaning, child care, cooking, and many other domestic tasks that are labor-intensive and time-consuming have long been diminished as not “real” work. That, in turn, helps to hollow support for feminist movements, the rights of homemakers, and a strong social safety net which, for example, would provide child-care services that would allow women to put aside their domestic labor and enter the paid workforce. The sharing economy is loaded with shadow work, which you might discover when you learn you’re required to clean out your Zipcar but not the (similarly priced) rental from Hertz or Enterprise. Shadow work also includes many tasks—driving, paying for gas, maintaining equipment, buying office supplies to make up for a budget shortfall—that hit poor people hardest. Shadow work can easily turn a living wage into something below subsistence level. It’s the very hidden nature of shadow work that makes it even more problematic.

(Lanier), 328 WiFi, 323–24 Wikipedia, 198 Winnebago Man (documentary), 72 Winogrand, Garry, 48 women and abusive labor practices in Asia, 266n and revenge porn, 210 and shadow work, 271 targeting ads by gender in the physical world, 298–99 tracking feelings of unattractiveness, 304 warning other women about deadbeat men, 191 Wonkblog (Washington Post), 105–7, 123, 124 Wood, Graeme, 213 World Economic Forum (WEF), 281–82, 328–29, 330–31 World Wide Web. See Internet Wu, Tim, 2, 67 Yahoo, 28, 96 Yang, Zoe, 78–80, 81, 82 Y Combinator, 324 YouTube, 13, 15, 70–71, 84, 361 Zakas, Laimonas, 353–54 Zengotita, Thomas de, 120, 346 Zipcar, 236 Zuckerberg, Mark claims for Facebook, 6 on companies over countries, 6 on Facebook’s supply of data, vii on frictionless sharing, 12 on human beings as cells of a single organism, 12, 376n on maintaining two identities, 159 on privacy, 287–88, 292 Shreateh’s post on Zuckerberg’s Facebook page, 354–55 Zuckerberg, Randi, 159 Zuckerberg’s Law, 288 About the Author JACOB SILVERMAN’S work has been published in the New York Times, the Los Angeles Times, Slate, the Atlantic, the New Republic, and many other publications.


pages: 202 words: 59,883

Age of Context: Mobile, Sensors, Data and the Future of Privacy by Robert Scoble, Shel Israel

Albert Einstein, Apple II, augmented reality, call centre, Chelsea Manning, cloud computing, connected car, Edward Snowden, Edward Thorp, Elon Musk, factory automation, Filter Bubble, G4S, Google Earth, Google Glasses, Internet of things, job automation, John Markoff, Kickstarter, lifelogging, Marc Andreessen, Mars Rover, Menlo Park, Metcalfe’s law, New Urbanism, PageRank, pattern recognition, RFID, ride hailing / ride sharing, Robert Metcalfe, Saturday Night Live, self-driving car, sensor fusion, Silicon Valley, Skype, smart grid, social graph, speech recognition, Steve Jobs, Steve Wozniak, Steven Levy, Tesla Model S, Tim Cook: Apple, ubercab, urban planning, Zipcar

A new generation is emerging that considers their phones to be their personal computers. Simultaneously, it is becoming cool to not own a car at all. Ford is not trying to reverse the trend with an expensive marketing campaign, as carmakers would have done in earlier eras. Instead, it is coping with the “democratization of technology,” and following the lead of future customers by investing in Zipcar, an urban ride-sharing service, and TechShop, where urban entrepreneurs can access advanced tech tools to germinate new city-based businesses. A Blind Spot As impressed as we were with the automotive industry’s understanding of contextual technology and its importance to the future of cars, we were disappointed to find that, as of now, none seems to be considering the impact of digital eyewear such as Google Glass.

Lindsay, his wife Sophie, and their young son Teddy own a “shoebox apartment” in Brooklyn Heights. “We live in the oldest and arguably most beautiful neighborhood in Brooklyn, steps away from Brooklyn Bridge Park, along the East River with playgrounds, athletic fields and breathtaking views,” he says. “We’ve traded a considerable amount of private space for one-of-a-kind public amenities.” The Lindsays don’t own a car. When they need one, there’s a Zipcar garage nearby. The rest of the time they get around by subway, bikes and on foot. Each morning Lindsay walks to his co-work space, dropping little Teddy off at daycare en route. To visit Sophie’s folks near Boston they take the Amtrak Bullet Train. “I like the buzz and connection of city life. I want to live and work and raise my family in a city environment,” he says. New Urbanists The Lindsay family is not alone.


pages: 285 words: 58,517

The Network Imperative: How to Survive and Grow in the Age of Digital Business Models by Barry Libert, Megan Beck

active measures, Airbnb, Amazon Web Services, asset allocation, autonomous vehicles, big data - Walmart - Pop Tarts, business intelligence, call centre, Clayton Christensen, cloud computing, commoditize, crowdsourcing, disintermediation, diversification, Douglas Engelbart, Douglas Engelbart, future of work, Google Glasses, Google X / Alphabet X, Infrastructure as a Service, intangible asset, Internet of things, invention of writing, inventory management, iterative process, Jeff Bezos, job satisfaction, Kevin Kelly, Kickstarter, late fees, Lyft, Mark Zuckerberg, Oculus Rift, pirate software, ride hailing / ride sharing, self-driving car, sharing economy, Silicon Valley, Silicon Valley startup, six sigma, software as a service, software patent, Steve Jobs, subscription business, TaskRabbit, Travis Kalanick, uber lyft, Wall-E, women in the workforce, Zipcar

—Mark Fields, CEO, Ford Motor Company VISUALIZING YOUR ORGANIZATION AS A DIGITAL NETWORK, even in a small portion of the business, is a similar leap to the one made fifteen or more years ago by every great leader telling her teams and boards, “We need to get our organization online.” Most people did not know what that meant, but the best made the leap. To be sure, every industry is undergoing a change, including those grounded in physical assets—transportation and lodging. You’ve heard of Uber, and probably Lyft, and maybe even their car-sharing grandparent Zipcar—not to mention Getaround, RelayRides, Greenwheels, GoCar, and many more. Car sharing and driving-as-a-service are available in more than a thousand cities around the world. The accessibility and convenience of these options are a threat to the car industry as well as the taxi and limousine industries, as millennials seem happy to get around without either a driver’s license or car ownership. Travelers now have options that extend far beyond standard hotel rooms.

See also mindset action by network leaders and evolution of, 192–194 as barriers in strategy shifts, 50 of boards, 106, 108 breaking habits and, 198 mentoring for, 198–199 move to intangible assets and, 46 of network orchestrators, 194–195 new stories needed for, 198 Pinpointing in PIVOT process, 137–139 reinforcing, to realize change, 197–199 mentors, 108, 162, 198–199 Microsoft, 76, 80, 133 millennials, 8, 89, 90, 130, 155, 199 mindset, 28, 113–120 diversification of new ideas and methods in, 115 examples of companies using, 118–119 General Motors’ example of change in, 113–114 move from closed to open in, 115–118, 120, 186 network orchestrators and, 114–115, 118, 202 openness to change and, 114–115 organizational culture supporting, 117–118 questions to ask about, 117 scoring your company on, 121–122 minorities, and board membership, 105, 108 mission, 67, 92, 103–104, 118, 119, 140, 163 mission statement, 117 mobile technology customers’ use of, 156 examples of companies using, 36, 53, 70, 110, 191, 197 as key technology, 32 network orchestrators and, 148 platform choice and, 162 multiplier (price/revenue) market valuation comparison among business models using, 18–19 performance comparison among business models using, 16 use of term, 17–18 Myatt, Mike, 90 NASA, 73 Netflix, 46, 82–83, 196 Net Promoter Score (NPS), 65, 83 network capital business model based on, 15, 132 inventory of, 126, 145, 146, 149–151 mental model values on, 138 network orchestrators’ use of, 16 network platforms and, 160 Network Challenge, The (Kleindorfer, Wind, and Gunther), 7 network leader on teams, 169–170, 178, 179 network leaders in organizations, 189–203 core beliefs of, 192 digital technology changes and, 190 guiding principles of, 192–193 mental model evolution of, 192–194 network orchestrators as, 202 new thinking needed by, 189 responses to rapid pace of change by, 190–191 network orchestrators as allocators, 51, 54 boards and, 106–107 digital platforms used by, 33, 36–37 economic advantages of, 15–16 evaluating organization’s performance as, 135–136 examples of, 14 financial services and, 130 identifying organization’s characteristics related to, 133–135 industry sector adoption comparison for, 22–23 intangible assets and, 42, 44 leadership and, 56, 58–59, 60, 61, 62–63 market valuation comparison for, 17–19 measurement used by, 97 mental models of, 21, 194–195 mindset openness and, 114–115, 118, 202 network capital used by, 15 as network leaders, 202 number of companies analyzed for, 13 number of companies using, 22 overview description of, 14 performance comparison for, 16 PIVOT assessment of business models with, 132–133 possible situations behind slow adoption of, 23 scalability characteristics of, 15–17 tracking network and platform metrics for, 178–179 value creation comparison for, 19–20 Visualizing business model for, in PIVOT process, 157–158 networks best practices of legacy firms compared with companies using, 20 boards and, 104–106, 110–111 customer groups within, 149–150 intangible needs met by, 21 law of increasing returns and, 12 open organizations’ use of, 116 power of, 8, 12, 24, 28 subscription model using, 80 network sentiment, 44, 97, 98, 100, 150, 179, 180 Nickell, Jake, 68 Nike, 53, 70, 82, 160, 161, 171 Nike+, 53, 161, 171 Nordstrom, 76 Ocean Tomo, 97 Oculus VR, 36 online forums, 70, 72, 162 OpenMatters, business models research of, 131 OpenMatters website additional resources and support on, 128, 131, 203 business model resources on, 121 digital tools on, 10, 131 mental model assessment on, 138 survey of organization’s characteristics on, 135 openness examples of companies with, 118–119 mindset with, 114–115, 120 open organizations diverse initiatives and business units in, 116–117 examples of, 118–119 innovation pipeline in, 116 move from closed organization to, 115–118, 120, 186 organizational culture supporting, 117–118 questions to ask about, 117 talent in, 117 Operate step in PIVOT, 126, 127, 169–176, 186 creating platform in, 170–172 Enterprise Community Partners example for, 175–176 goal of, 169 management plan for, 174–175 management practices in, 172–174 selecting network leader and team in, 169–170, 173 organizational culture, and openness, 117–118 Page, Larry, 118, 119 Palmisano, Sam, 50 partners customer contributors as, 34, 58, 59 independent workers as, 89, 90–92, 93 performance business model comparison for, 18–19 Pinpointing in PIVOT process, 135–136 Phone Case of the Month, 81 physical capital business model based on, 15, 132 inventory of, 126, 145, 146, 163 mental model values on, 138 network platforms and, 159 Pinpoint step in PIVOT, 126, 130–141, 185 assessing current business model in, 131–132 defining current business model in, 132–133 defining mental model in, 137–139 Enterprise Community Partners example for, 140–141 goal of, 130–131 identifying organization’s characteristics in, 133–135 reviewing economic performance in, 135–136 Pinterest, 44 PIVOT, 123–186 additional resources and support for, on OpenMatters website, 128, 131 change leader in, 132 Enterprise Community Partners example for, 127 five steps of, 126–127 introduction to, 125–128 Pixar, 68 plans for big data use, 99–100 for filling technology, talent, and capital gaps in platforms, 171–172 for growth, on OpenMatters website, 10 for network management, 174–175 for reallocating capital, 157–158 PricewaterhouseCoopers, 106 principles for network orchestration, 25–122 as challenges and levers for change, 27 list of, 27–28 research identifying, 21, 28 scoring your company on, 121–122 Principles of Economics (Mankiw), 49 Project Loon, 167 Red Hat, 133 referrals, 78, 79, 175, 183 Reichheld, Fred, 65 relationships with customers data collection in, 81–82 as intangible asset, 42 leaders affected by changes in, 56–58 personalized approach to, 82 in subscription model (see subscription model) revenues, 28, 75–83 advantages of subscription models for, 77–78 data acquired with, 78, 81–82 move from transaction to subscription in, 78, 79–82 Netflix versus Blockbuster example in, 82–83 nonrevenue activities in subscription model and, 78–79 recurring, in subscription model, 75–77 scoring your company on, 121–122 reverse mentoring, 108, 162, 199 ride-sharing services, 44, 85, 113, 155, 197 Rouse, Jim, 127, 128, 165, 184 Rouse, Patty, 127 Russell Reynolds, 107 Salesforce.com, 176 scalability advantages of, 31 business model comparison for, 15–17, 132 cloud technology and, 32 costs with, 12, 16, 17, 19, 33, 63, 139 digital technology enabling, 3, 33, 41, 44, 162 economics of scale contrasted with, 17 global access and, 31 of network lodging options, 156 network orchestrators and, 172, 202 Threadless example of, 69 scale economics, 17 service providers evaluating organization’s performance as, 135–136 examples of, 14 human capital used by, 15 identifying organization’s characteristics related to, 133–135 industry sector adoption comparison for, 22 market valuation comparison for, 18–19 number of companies analyzed for, 13 overview description of, 14 performance comparison for, 16 PIVOT assessment of business models with, 132–133 scalability characteristics of, 16, 17 value creation comparison for, 19–20 services as intangible asset, 41 subscription model using, 80 shared vision, and co-creators, 61 sharing-economy companies, 44, 85, 113, 155, 197 show-rooming, 45 Sidecar, 44 Sitaram, Pradip, 140, 152, 164, 175–176, 183, 184 skills assessment, 138 smartphones, 29–30, 32 social media, 29 boards’ use of, 107 CEOs’ use of, 199 customer data from, 97, 98, 101 examples of companies using, 53–54, 143, 180 interactions with companies using, 58, 80, 107, 202 as key technology, 32 leveraging for marketing and communication, 34 network sentiment tracked on, 180 platform choice and, 33, 162 public relations problems from customers’ use of, 42–43 subscription model using, 77–78, 80 Softlayer, 48 software subscription model, 76, 80 Spencer Stuart, 105 Sprint, 81 Stanford University, 107 Starbucks, 53, 109, 143, 190, 191 Starwood Hotels, 4, 43–44 strategy, 27, 47–54 barriers to changing, 48–49, 50 best practices of allocators in, 52–53 capital allocation as focus of, 49–51 IBM as example of shift in, 47–48, 50 move from operator to allocator in, 51–52 Nike-Apple partnership as example of, 53–54 questions to ask about, 52 scoring your company on, 121–122 subscription model advantages of, 77–78 customer contributors and, 77 data acquired in, 78, 81–82 examples of companies using, 75–76 moving customers from transactors to subscribers in, 78, 79–80 Netflix versus Blockbuster example in, 82–83 nonrevenue activities in, 78–79 personalized approach in, 82 recurring revenue from, 76–77 surprising and delighting the customer in, 81 themes in implementing, 80–82 types of offerings in, 80 talent big data collection and, 100 customer contribution of, 69 for digital platform operation, 170–171 experience in digital technologies needed by, 35 innovation and, 168 in open organizations, 117 tangible assets as financial liabilities in, 43–44 market valuation of intangible versus, 40, 46 move to intangible assets from, 44–45 Target, 76 TaskRabbit, 15, 159 Team of Teams: New Rules of Engagement for a Complex World (McChrystal), 55 technology, 27, 29–37 advantages of using, 31 business models incorporating, 30–31 embracing “digital everything” in, 30–31 essential aspect of, 29–30 importance of understanding and using, 30 management practices for intangible assets related to, 42 mentorships for, 199 move from physical to digital in, 34–37 platforms and, 33–34 questions to ask about, 35 scoring your company on, 121–122 talent needed for, 35 understanding five key technologies in, 32–33 technology creators evaluating organization’s performance as, 135–136 examples of, 14 identifying organization’s characteristics related to, 133–135 industry sector adoption comparison for, 22 intellectual capital used by, 15 market valuation comparison for, 18–19 number of companies analyzed for, 13 overview description of, 14 technology creators (continued) performance comparison for, 16 PIVOT assessment of business models with, 132–133 scalability characteristics of, 16, 17 value creation comparison for, 19–20 Tesla, 114 Threadless, 68–70, 72, 73, 78, 79, 81 3M, 91, 190 Thrun, Sebastian, 168 Topsy, 98 Track step in PIVOT, 126, 127, 177–184, 186 Amazon example of, 177–178 Enterprise Community Partners example for, 183–184 goal for, 178 network and platform metrics for, 178–179 network dimensions used in, 179–180 ongoing experimentation with, 182–183 platform dimensions used in, 180–181 team dimensions used in, 181–182 Trader Joe’s, 78 transactors, customers as, 78, 79–80 TripAdvisor, 10, 14, 44, 159, 174 Trunk Club, 76 Twitter, 42, 59, 60, 66, 72, 78, 79, 89, 97, 100, 107, 148, 171, 180, 199 Uber, 3, 4, 44, 66, 70, 81, 85, 91, 114, 155, 159, 160, 174, 197 United Healthcare, 133 US Board Index, 105 US interstate highway system, 11–12 Upwork, 12, 15, 43 value creation business model comparison for, 19–20 co-creators and, 61, 62–63 mental model beliefs on, 138–139 nonemployees and, 91 values assessment, 138 van Kralingen, Bridget, 47, 48 Verizon, 81 virtual reality (VR) technology, 36 Visa, 133 vision, and co-creators, 61 Visualize step in PIVOT, 126, 127, 156–165, 186 analyzing possible contribution to networks in, 160–161 beginning step for, 157–158 choosing platform in, 162–163, 170 Enterprise Community Partners example for, 163–165 goal of, 156–157 identifying potential networks in, 159–160 network orchestrator business model in, 157–158 overview of process in, 158–159 selecting network for, 161–162 team in, 158 VRBO, 156 Walmart, 4, 14, 76, 110, 133, 144 Wealthfront, 130 Weatherup, Craig, 110 WeChat, 4 Welch, Jack, 108, 199 Werhane, Charlie, 140, 164, 184 Wikipedia, 8, 46 Wind, Jerry, 6, 7 women, and board membership, 105, 108, 109 workforce. See employees Yahoo!, 148 Yegge, Steve, 33–34 Yellow Pages, 8, 197 Yelp, 8, 15, 44, 60, 66, 159, 160, 174 You Are Not So Smart (McRaney), 191–192 Young-Scrivner, Annie, 109 YouTube, 41, 72, 78 Zagat, 8 Zimmer, John, 114 Zipcar, 155 Zuckerberg, Mark, 36 ACKNOWLEDGMENTS Call it a clan, call it a network, call it a tribe, call it a family. Whatever you call it, whoever you are, you need one. —Jane Howard, author This book has been a network journey of its own. Our team of individuals and partner organizations is diverse and spread around the world—from our writers in Boston, Dallas, and Philadelphia, to our editor in California, to our researcher in Brazil and our technologists in South Africa, Malaysia, and Romania.


pages: 385 words: 101,761

Creative Intelligence: Harnessing the Power to Create, Connect, and Inspire by Bruce Nussbaum

3D printing, Airbnb, Albert Einstein, Berlin Wall, Black Swan, Chuck Templeton: OpenTable:, clean water, collapse of Lehman Brothers, creative destruction, Credit Default Swap, crony capitalism, crowdsourcing, Danny Hillis, declining real wages, demographic dividend, disruptive innovation, Elon Musk, en.wikipedia.org, Eugene Fama: efficient market hypothesis, Fall of the Berlin Wall, follow your passion, game design, housing crisis, Hyman Minsky, industrial robot, invisible hand, James Dyson, Jane Jacobs, Jeff Bezos, jimmy wales, John Gruber, John Markoff, Joseph Schumpeter, Kickstarter, lone genius, longitudinal study, manufacturing employment, Marc Andreessen, Mark Zuckerberg, Martin Wolf, new economy, Paul Graham, Peter Thiel, QR code, race to the bottom, reshoring, Richard Florida, Ronald Reagan, shareholder value, Silicon Valley, Silicon Valley ideology, Silicon Valley startup, six sigma, Skype, Steve Ballmer, Steve Jobs, Steve Wozniak, supply-chain management, Tesla Model S, The Chicago School, The Design of Experiments, the High Line, The Myth of the Rational Market, thinkpad, Tim Cook: Apple, too big to fail, tulip mania, We are the 99%, Y Combinator, young professional, Zipcar

Most disruptive innovations come from individuals who are leading a cause and who’ve inspired a loyal following to get involved in that community. And yet our investments into innovation don’t always reflect that. Most of our efforts to promote creativity go to older, established corporations, where incremental innovation is, at best, the result. Yet where have the most important innovations that have changed our lives in recent years come from? Google, Facebook, Zipcar, Wikipedia, and Kickstarter were all founded by individuals, not big corporations. Which is not to say that big companies can’t do innovation right—but they’d do well to look to start-ups for guidance. Pivoting often requires charisma, a relationship with the community of people invested in your project: team members, partners, and a devoted audience. Today’s most creative individuals see their work as a calling; that belief in their work gives them the energy to move forward and inspire others to join them in what becomes not just a business but a social movement.

In the high-tech sector, engineers tried to expand the functionalities of existing products, adding a button here or a click-through feature there for our every need. We frame commerce and society—even our relationships—in terms of needs, but that kind of framework is limited. People are much more complicated than a list of needs; we need food and housing and shelter, sure, but what makes humanity unique are the dreams and longings that are much deeper and more complicated than mere necessity. No one needs an iPhone or a Zipcar, and yet these products have become as meaningful to us as the homes we live in or the food we eat. Mining for knowledge isn’t simply about sifting for data. It also involves an understanding of what people find meaningful. Keith Richards and Mick Jagger connected rhythm and blues and jazz and brought their music to restless kids yearning for change. Method founders Alex Lowry and Eric Ryan brought together cool design and sustainability to create a green product that didn’t require sacrifice.

The heads of big corporations felt they had a “calling” to do good for the nation. This sense of calling is now rare among CEOs of global corporations, who focus on shareholders and see themselves as global citizens, not leaders of local communities. CEOs often have international responsibilities that surpass local and even national obligations. But the idea of a calling is alive and well among the founders of start-ups like Zipcar or Method who often embrace a social challenge with an entrepreneurial solution. The notion of creating neighborhood jobs and sourcing materials locally is strongest today among new companies growing up, rather than big companies going global. Back in 2004, when Sergey Brin and Larry Page were taking the company they founded public, they, too, expressed a “calling” for their effort. “Sergey and I founded Google because we believed we could provide an important service to the world—instantly delivering relevant information on virtually any topic,” wrote Page.


pages: 209 words: 63,649

The Purpose Economy: How Your Desire for Impact, Personal Growth and Community Is Changing the World by Aaron Hurst

Airbnb, Atul Gawande, barriers to entry, big-box store, business process, call centre, carbon footprint, citizen journalism, commoditize, corporate social responsibility, crowdsourcing, disintermediation, Elon Musk, Firefox, glass ceiling, greed is good, housing crisis, informal economy, Jane Jacobs, jimmy wales, Khan Academy, Kickstarter, Lean Startup, longitudinal study, means of production, Mitch Kapor, new economy, pattern recognition, Peter Singer: altruism, Peter Thiel, QR code, Ray Oldenburg, remote working, Ronald Reagan, selection bias, sharing economy, Silicon Valley, Silicon Valley startup, Steve Jobs, TaskRabbit, Tony Hsieh, too big to fail, underbanked, women in the workforce, young professional, Zipcar

Millennials, who often carry mountains of school debt, have little interest in dumping all their cash into a car or in deriving satisfaction from the size of their front lawn. Simply put, they don’t care as much as Boomers did about acquiring possessions. They need to find ways to make money go further. Fortunately, the market for sharing has accelerated exponentially in the last decade, receiving a huge boost into the mainstream by Zipcar, the market leader in car sharing. More than just a niche, Zipcar was bought by rental car giant Avis. The business of sharing has become investment-worthy and is even sparking new venture capital funds, like New York-based Collaborative Fund. And new services such as Airbnb, an online service that allows property owners to post rental listings for as short as one night, are creating whole new markets where once there were none.


pages: 212 words: 70,224

How to Retire the Cheapskate Way by Jeff Yeager

asset allocation, car-free, employer provided health coverage, estate planning, financial independence, fixed income, Pepto Bismol, pez dispenser, rent control, ride hailing / ride sharing, risk tolerance, Ronald Reagan, Zipcar

Just take the price you paid for your car and divide it by the total number of miles you expect to drive it during the time you own it (sure, factor in any finance charges and possible resale value if you want to get fancy), to get a cost-per-mile that you can compare to the cost of renting a car for a specific trip. Often in the case of cars purchased new, this works out to twenty cents or more per mile. With rental car rates increasingly competitive—usually including unlimited free miles—on trips when you’ll be driving more than a couple of hundred miles per day, it usually pays to rent. In urban areas, check out car-sharing programs like Zipcar (www.ZipCar.com) for potentially even greater savings. And, remember, the insurance you carry on your own car frequently covers you for rental vehicles, too, so no need to pay extra for the coverage offered by the rental company (check with your insurance agent just to be sure). You might need a Cheapskate Intervention if you complain about the high cost of gas while waiting in line in your SUV to go through the drive-thru at McDonald’s.


pages: 189 words: 64,571

The Cheapskate Next Door: The Surprising Secrets of Americans Living Happily Below Their Means by Jeff Yeager

asset allocation, carbon footprint, delayed gratification, dumpster diving, index card, job satisfaction, late fees, mortgage debt, new economy, payday loans, Skype, upwardly mobile, Zipcar

Since I fill up about once a week, I squirreled away more than $1,200 over the first twelve months after gas prices dropped below $4 a gallon. CHEAP SHOT WHY OWN A WHOLE CAR? I have a terrific idea for a new invention: a car with a detachable derriere. I’m thinking a giant zipper, right behind the driver’s seat. Why tote along an empty backseat and trunk on trips when you don’t need them? Unzip the butt end and leave it parked at home. Until the automotive industry jumps on my idea for zippered cars, Zipcars (ZipCar.com) are the next best thing, particularly if you’re an urbanite or live near a college campus. Car-share members pay a nominal annual fee for 24/7 access to a fleet of vehicles parked in lots scattered across their city. Make a reservation by phone or online (last-minute is fine) and use an electronic keycard to access the car. You pay an hourly fee and a per-mile rate, but gas, insurance, maintenance, parking, registration, and taxes—and all the hassles of car ownership—are the company’s responsibility.


Autonomous Driving: How the Driverless Revolution Will Change the World by Andreas Herrmann, Walter Brenner, Rupert Stadler

Airbnb, Airbus A320, augmented reality, autonomous vehicles, blockchain, call centre, carbon footprint, cleantech, computer vision, conceptual framework, connected car, crowdsourcing, cyber-physical system, DARPA: Urban Challenge, data acquisition, demand response, digital map, disruptive innovation, Elon Musk, fault tolerance, fear of failure, global supply chain, industrial cluster, intermodal, Internet of things, Jeff Bezos, Lyft, manufacturing employment, market fundamentalism, Mars Rover, Masdar, megacity, Pearl River Delta, peer-to-peer rental, precision agriculture, QWERTY keyboard, RAND corporation, ride hailing / ride sharing, self-driving car, sensor fusion, sharing economy, Silicon Valley, smart cities, smart grid, smart meter, Steve Jobs, Tesla Model S, Tim Cook: Apple, uber lyft, upwardly mobile, urban planning, Zipcar

Ownership Access and Sharing User as Use of one’s Rental car sharing, business-to-consumer (DriveNow, driver own car Car2Go) and peer-to-peer (Croove, Getaround) User as passenger Use of a taxi Ride sharing (Uber, Lyft) and carpooling (BlaBlaCar) Source: The authors. Note: Mobility apps can link up the various modes of transportation so that the user can identify the fastest and most convenient way to get from one place to another. The Sharing Economy 343 sharing (DriveNow, car2go, Flinkster, Mobility, ReachNow, ZipCar) and with peer-to-peer car sharing (Drivy, Tamyca, Croove, CarUnity, Sharoo, Turo, Getaround), users have to drive the cars themselves. With ride sharing (Uber, Lyft, myTaxi) or carpooling (BlaBlaCar), they are driven by a chauffeur. So far, most sharing models have been station based (A-to-A), i.e. the customers have to drop off the vehicle where they picked it up. However, an increasing number of sharing providers are making their customers a free-floating offer (A-to-B); recent examples are Car2Go and DriveNow [131, 1, 90].

In comparison, Lyft, which offers an almost identical service, positions itself as friendly we’re your friend with a car and part of your community greet your driver with a fist bump. Lyft has not seen at all as much growth as Uber; one reason is because they put too much emphasis on consumers’ desire to bond with each other rather than gain access to a vehicle. Meanwhile, there are hundreds of car-sharing providers all over the world: Zipcar is well established in North America and Orix, Park24, PPzuche and EVCard operate in Japan and China. In Europe, the list of players includes DriveNow, Car2Go, Autolib and some peer-to-peer services such as CarUnity and Tamyca. In North America, there are about 1.7 million users and 25,000 cars. In Europe, about 3.2 million people are registered and about 50,000 vehicles are available. The Asia-Pacific region has 2.6 million users and 37,000 cars, leading to 2.5 billion booked minutes per year and revenue of $1.5 billion [46].

See Radio detection and ranging technology (Radar technology) Index Radio detection and ranging technology (Radar technology), 95, 126 Railways companies, 174 177 development, 32 network, 386 Rand Corporation, 6, 191 Real-time traffic, 137, 262 Real-world model, 92, 99, 105 106 of autonomous driving, 92 computer-driven driving, 108 data from passengers, 94 95 information to passengers and to environment, 108 lane-level and intersection mapping based on lidar, 105 lidar print cloud of blackfriars bridge, 104 mapping and localising, 101 104 planning and monitoring, 106 108 sensing and detecting, 95 100 sensors for vehicle dynamics information, 97 sensors in autonomous vehicles, 95 simulation, 91 92 un-fused sensor data of static and dynamic objects, 106 Redundant steering systems, 124 Reich, Andreas, 135, 136 Reinforcement learning, 114 Relaxation, 80, 212, 218 Reliability of electronic brake systems, 122 Remote vehicle monitoring, 261 Responsibility with increasing automation, 235 Ride-sharing, 22, 184, 206, 302 companies, 404 models, 343 services, 344, 384, 397 439 RIO platform, 167 Road(s), 103 experience management, 94 networks in Chinese megacities, 382 road-safety legislation, 192 and telecommunication networks, 379 traffic, 195 users, 108 Roadmap assistance systems, 71 77 categories of first autonomous vehicles, 82 development phases, 77 81 estimated revenues by product package, 77 expected worldwide sales of cars, 85 sales forecasts, 84 86 types of vehicles, 81 84 Roadside objects, 103, 107 Roadster, 27 Robo-cars, 12, 18, 19, 83, 298, 346 349, 347, 406 autonomous, 13 from Google, 335 336 Robots, 10, 58, 238 Roland Berger & Partners, 320 Rosa, Hartmut, 217 SAE J3016 document, 244 Safety, 192 193, 295, 302 304 autonomous vehicles enabling use of alternative fuels, 305 fuel economy, 297 299 functions, 74, 78 intelligent infrastructures, 299 301 land use, 304 operating costs, 301 302 relationship between road speed and road throughput, 296 vehicle throughput, 295 297 440 Sales forecasts, 84 86 Samuelsson, Hakan, 174 San Francisco Park, 301 Savarese, Domenico, 354 Savings effects from autonomous cars, 67 68 from autonomous trucks, 68 69 Scania truck, 162, 261 Schaeffler, 9 Science fiction, 3, 39 41 Scientists, 177 Security and Privacy in Your Car Act of 2017 (SPY Car Act of 2017), 145 Segway scooter, 221 Self-determination, 147, 148, 205 Self-driving cars, 22, 24, 25, 39, 61, 203, 223, 224, 233, 244, 261, 295, 299, 304, 337, 346, 395 features, 222 fleet of vehicles, 171 172, 349 grain trailer, 263 prototypes, 198, 377 taxis, 337, 345, 374 tractors, 8, 154, 155, 156 trucks, 66, 69, 70, 164, 165 vehicles, 153, 171, 175, 222, 225, 233, 354, 368, 379, 388 Self-learning system, 55, 238 Self-parking, 74, 288, 387 Sensing, 93 and detecting, 95 100 front crash-sensing system, 78 Sensor(s), 261, 374 375 applications, 132 in autonomous vehicles, 95 data, 165 for vehicle dynamics information, 97 Sensory perception, 279 Service creators, 316 319 Index Service-oriented business model, 397 398 Sharing economy fleets, 349 350 peer-to-peer service, 350 351 robo-cars, 346 349 sharing, pooling, 342 345 trend, 341 342 Shashua, Amnon, 93 Shenzhen, 386 389 Shneiderman’s eight golden rules of interface design, 283 Shoeibi, Houchan (President, Saint-Gobain Sekurit), 271 Shuttle service, 14, 383 Simulation, 91 92, 121, 345, 350 Singapore Autonomous Vehicle Initiative, 372 373 Smart-city challenges, 383 features, 406 Smartphone, 79, 216, 222, 317, 402, 407 app, 6, 28, 358, 374 industry, 127 signals, 136 unrestricted spread, 255 Social acceptance, 402 Social discourse, 402 Social exchange, 344 Social interaction communication, 198 200 cultural differences, 195 197 mobility as, 195 pedestrians in traffic in London, 196 pedestrians in traffic in Teheran, 197 Social networks, 7, 225, 227, 341 Society of Automotive Engineers (SAE), 47, 144, 243 245 Software, 93, 111, 117 121 creators, 315 316 errors, 249 testing, 120 Index Somerville, 386 389 Spotify, 141, 316, 319 Stahl, Florian, 113 115 Stakeholders car dealers, repair shops and insurance companies, 173 174 public opinion, politics, authorities and cities, 171 173 railway companies and mobility platforms, 174 177 scientists, 177 technology and telecommunication companies, 173 train station as transportation hub, 176 Standards, 241 characterisation, 242 243 development of technology, 241 242 dominant design, 247 248 State Farm Insurance, 316 State Route 91 in Southern California, 296 Statham, Jason (British actor), 226 Status-conscious customers, 204 Steer-by-wire, 122 solutions, 324 system, 123 Steering, 76, 91, 96, 108, 122 manoeuvre, 253, 286 redundant steering systems, 124 systems, 324 ThyssenKrupp, 123 wheel, 15, 43, 72, 76, 123, 238, 285 Stop-and-go traffic, 58, 206, 218, 295, 299 Suburbs, 317, 404 Supervised learning, 113 114 441 Suppliers, 17, 35, 41, 70, 77, 125, 171, 181 182, 243, 284, 312, 323, 333, 398, 405 Swedish car manufacturer, 355 Swiss Railway Corporation, 174 176 Systematic connectivity, 403 Tactile signals, 72, 108 Take-over request, 285 287 TaxiBots fleet, 350 Technical standards, 247, 371 Technological functions, 247 Technology, 173 companies, 55, 182 183 fusion, 330 334 partnerships, 318 Teheran, pedestrians in traffic in, 197 Telecommunication companies, 173 statement by telecommunications experts, 132 Telematics data, 356 devices, 142 services, 142 Ten-point plan for governments, 401 autonomous mobility establishment as industry of future, 404 405 autonomous vehicles integration in cities, 406 industry clusters development, 405 406 initiating social discourse, 402 investing in communication infrastructure, 403 404 investing in transport infrastructure, 402 403 linking public and private transport, 404 442 promoting research, development and education, 406 407 promoting tests with autonomous vehicles, 407 setting legal framework, 401 402 Terror (film), 252 Tesla, 5, 27, 53, 125, 179, 203 204 Texas A & M University, 69 Texas Institute for Urban Mobility, 68 Thune, John, 146 ThyssenKrupp Steering, 123, 324 325 Time, 187 192, 295, 302 304 autonomous vehicles enabling use of alternative fuels, 305 fuel economy, 297 299 intelligent infrastructures, 299 301 land use, 304 management, 215 218 operating costs, 301 302 relationship between road speed and road throughput, 296 vehicle throughput, 295 297 Time-critical, reliable applications, 132 Touareg, Volkswagen, 41 Toyota, 6, 181, 332 333 research into artificial intelligence and self-driving cars, 183 Toyota RAV4 EV, 27 Tractor’s steering system, 154 Traditional automobile companies, 53 Traditional automotive suppliers, 9, 125 Traffic, 389 and art, 389 390 flows control, 248 Index infrastructure, 58, 247 248, 377, 383, 386 laws, 148, 249 regulations, 44, 107, 195, 255, 373 situation, 6, 10, 21, 55, 65, 80, 93, 102, 160, 187, 206, 251, 316, 336, 365, 386 in United States, Canada, and Northern and Central Europe, 195 Traffic jams, 21, 63, 68, 189, 247, 286, 365, 388 assistants, 10, 53, 113 in daily commuter traffic, 365 time lost in, 187 Transparency, 147, 148, 167, 255 Transport cost, 166, 346, 347 Transport infrastructure, investing in, 402 403 Transportation system, 8, 158, 324, 384 385 Trendsetters, 225 Trojans, 142 Trolley problem, 250 Truck(s), 66, 160 of de Winter Logistics transport, 167 explanation of savings effects from autonomous, 68 69 potential savings from selfdriving cars and, 66 Trust, 287 293 TRW, 9 Twitter, 26, 141, 226, 227 Type-approval authorities, 172 law, 234 Uber, 174, 184, 311, 317, 343, 358 UK automotive industry, 368 Ultrasonic sensors, 126, 333 Un-fused sensor data of static and dynamic objects, 106 Index Unbox Therapy, 226 Underused assets, 341, 351 UNECE vehicle regulations, 234 Uniform legal framework, 246 Union Square in Somerville, 387 388 United Nations General Assembly, 192 United States, 63, 67, 367, 402 current fuel economy for cars, 59 implications of congestion in, 188 legal situation in, 234 235 Luxe start-up in, 319 projects in, 369 371 roads in, 86 traffic in, 195 University of Michigan Transportation Research Institute, 120 Urban Challenge, 42 Urban development Audi urban future initiative, 384 386 megacities, 381 383 Shenzhen, 386 389 smart-city challenges, 383 Somerville, 386 389 traffic and art, 389 390 “Urban Parangolé” project, 384 385 Urban traffic, 17, 54, 79, 120, 168, 183, 384 Urbanisation, 26, 29, 341, 381, 382 US Department for Energy, 69 US Department of Transportation, 69, 298, 355, 383 US Environmental Protection Agency, 191 US Federal Highway Administration, 296 US National Highway Traffic Safety Administration (NHTSA), 145 146, 370 443 US Tech Choice study, 288 Use cases for autonomous driving driving to hub, 213 scenarios, 211 215 time management, 215 218 User groups, 66 User interfaces, 283 285 Utilitarian approach, 250 251, 257 V-to-business application, 399 V-to-dealer communication, 25 V-to-everything communication, 375 V-to-home application, 399 services, 318 V-to-life applications, 318 Valeo, 182 Value chains Baidu, 338 conditions, 328, 330, 331 economics, 328, 329 Google, 334 338 redesign, 327 328 technology fusion, 330 334 Vehicle automation, 401 connectivity, 143 digitising and design, 265 267 management, 74 manufacturers, 313 platooning, 299 surroundings, 284 throughput, 295 297 types, 81 84 Vehicle as ecosystem, 263 264 degree of autonomy, 262 263 intelligent connected vehicle, 261 262 tractor to ecosystem, 262 Vehicle detection in autonomous vehicles, 95 challenges, 98, 100, 103 104 lidar, 95, 96 444 machine-learning algorithms, 96, 98 Radar, 95 for vehicle dynamics information, 97 Vehicle sketches and drafts, 267 Audi designers’ drafts of short-distance vehicles, 269 270 Audi designers’ sketches of long-distance vehicles, 268 Budii car concept, 272 273 driverless cars, 267 269 interview with Houchan Shoeibi, 271 272 Nissan Teatro for Dayz, 273 274 Volkswagen Sedric, 274 275 Vehicle-to-cloud communication (V-to-C communication), 129 Vehicle-to-infrastructure communication (V-to-I communication), 25, 74, 129, 134 135, 143, 182, 241, 243, 246, 247, 332, 369, 371, 377, 397, 399 Vehicle-to-pedestrian communication, 136 Vehicle-to-vehicle communication (V-to-V communication), 10, 25, 74, 129, 133 134, 182, 241, 243, 246, 247, 295, 298, 332, 369, 371, 375, 377, 397, 399, 403 Vehicle-to-vehicle connectivity, 143 Vehicle-to-X (V-to-X), 25, 135 136, 241, 369 370 applications, 101, 147 communication, 272 Version control, 120 Video cameras, 227, 333 Vienna Convention (1968), 11, 172, 234, 246, 254, 401 Index Virginia Tech Transportation Institute, 278 Viruses, 142 Visions, 57 energy, 59 60 lives, 57 58 objections, 61 63 people, 60 people doing in autonomous cars, 62 preconditions, 60 61 space, 58 59 time, 58 VisLab research vehicle, 42 Visteon, 284 Visual signals, 78, 247 Visualisations of mobility hubs for Boston and Washington, 385 Volkswagen, 6, 130, 317, 332 333 e-Golf, 27 group, 198 Sedric, 274 275 Volvo Car Corporation, 45, 117, 174, 181, 316, 322 von Pentz, Markwart, 155 Vulnerability of connected vehicles, 142 Warehouse transportation, 159 Waterfall approach, 330 Waze, real-time traffic mapping app, 374 375 Wickenheiser, Othmar (Professor of Design), 266 Wilson, Joe, 145 Wissmann, Matthias, 17 18 WLAN, 154 Work and welfare Jose Castillo statement, 364 365 prisoners of city, 366 traffic jams, 365 Index World Health Organization, 191, 354, 378 WWired article, 142 YouTube, 53, 227, 319, 323 YouTubers, 226 Yueting, Jia, 183 445 Zetsche, Dieter, 290 zFAS central processing unit, 118, 124, 125 zForce steering wheel, 285 Zimmer, John, 180 Zipcar, 344 Zurich Insurance Group, 354


pages: 416 words: 121,024

How to Murder Your Life: A Memoir by Cat Marnell

Berlin Wall, carbon footprint, East Village, Frank Gehry, impulse control, Joan Didion, Norman Mailer, period drama, pez dispenser, Rosa Parks, urban decay, walkable city, Wall-E, Zipcar

By my calculations, he hadn’t slept yet. So he was about to crash—hard—somewhere. And that’s when I would pounce. I went to bed that night, and then woke up in the morning and went to Condé. I texted Trevor around lunchtime. Have you seen Marco? Mad casual. He’s been passed out on my bed for twelve hours, Trevor wrote. Bingo. Don’t ask me how I convinced my estranged sister to leave work early, rent a Zipcar and drive to the Bronx late on a Friday evening. We pulled up to his building at around six o’clock. I banged on the kitchen door of the apartment. Marco’s dad opened it in his undershirt. I smiled like I wanted to give him a Mary Kay makeover. I cooed, “Hi!” “Hello . . .” he said in his Romanian accent. “I’m so sorry to bother you, but my sister Emily”—she was standing behind me— “and I need to get my things from Marco’s . . . rooms.

Then I went upstairs and into the little room where Marco slept and ransacked the dresser drawers. His favorite sheep skin jean jacket. His favorite Black Flag T-shirt. I filled two bags and two laundry baskets; I was out of control. Marco’s dad watched television while I marauded. I didn’t say good-bye when I was through; I just ran. I threw all of my stuff in the trunk and climbed into the passenger seat of the Zipcar. “Drive!” I shouted, like we were in an action movie. The adrenaline rush was flat-out narcotic, I had to admit. No wonder Marco committed so many crimes! My sister dutifully peeled away. I was practically foaming at the mouth the entire drive back to Manhattan. “It wasn’t everything,” I jabbered. “He still has my best stuff—he has my Prada fringe bag, he has my Balenciaga, Emily. He has Mom’s sheared mink coat!”

I still didn’t have keys, so when we reached my building, Emily and I sat in the car, waiting for someone to come home. I jumped out and accosted a neighbor—who let me in (if only because she was afraid to say no). I propped the door open with a rolled-up Wall Street Journal and darted back and forth through the rain, unloading my haul. When I’d dragged the last laundry basket to the lobby, I turned to run out and thank my sister—but the Zipcar was already halfway down the block. I got everything into the elevator and upstairs into my place. Then I went into the bathroom. My eyes were wild in the mirror. There was mascara on my forehead and my hair was wet. I swallowed three Adderall at once. They got stuck in my throat, so I leaned down and drank from the faucet. I wasn’t done yet. * * * Twenty minutes later, I was in the backseat of a cab heading to East Twenty-Third Street.


Early Retirement Guide: 40 is the new 65 by Manish Thakur

"side hustle", Airbnb, diversified portfolio, financial independence, hedonic treadmill, index fund, Lyft, passive income, passive investing, risk tolerance, Robert Shiller, Robert Shiller, time value of money, uber lyft, Vanguard fund, Zipcar

This is less of a life change than biking or walking, but also has the big effect of less financial waste. When it comes down to it, owning a large, powerful car is an expensive luxury that most people don't remotely get close to using to the fullest, and don't even realize the kind of luxury they have. Here are several conscientious spending alternatives: 1. Carpooling to work and split the cost of gas. 2. Signing up for a car sharing service such as Zipcar or Car2Go. 3. Use Uber or Lyft if the longer distance rides are rarer and signing up for a car sharing service doesn't add up. Get free rides just by signing up with these links and try them out if you haven't yet Savings: $8,800 Challenges: 1. Compare the cost of public transportation to all the costs of owning a car, there's probably a significant difference. 2. Take public transportation or carpool to work with coworkers and use the freed up time to relax, prepare for the day, read a book, or even learn a new professional skill. 3.


pages: 309 words: 78,361

Plenitude: The New Economics of True Wealth by Juliet B. Schor

Asian financial crisis, big-box store, business climate, business cycle, carbon footprint, cleantech, Community Supported Agriculture, creative destruction, credit crunch, Daniel Kahneman / Amos Tversky, decarbonisation, dematerialisation, demographic transition, deskilling, Edward Glaeser, en.wikipedia.org, Gini coefficient, global village, IKEA effect, income inequality, income per capita, Intergovernmental Panel on Climate Change (IPCC), Isaac Newton, Joseph Schumpeter, Kenneth Arrow, knowledge economy, life extension, McMansion, new economy, peak oil, pink-collar, post-industrial society, prediction markets, purchasing power parity, ride hailing / ride sharing, Robert Shiller, Robert Shiller, sharing economy, Simon Kuznets, single-payer health, smart grid, The Chicago School, Thomas L Friedman, Thomas Malthus, too big to fail, transaction costs, Zipcar

The Share Solution When I published The Overspent American in 1998, one sentence generated a reaction akin to outrage—my suggestion that neighbors could share expensive items that are only used periodically, such as riding mowers. Ten years later, it’s not only mowers that are being jointly owned, but tractors and even vehicles. The sharing economy is taking off. The best-known example is car sharing, pioneered in the United States by Zipcar, which makes vehicles available to urban members on a short-term basis. Its founder, Robin Chase, has moved on to create GoLoco, a ride-sharing service. Freecycle.org members are committed to the reciprocity of both giving and getting. IShareStuff.com allows individuals to post items they are willing to share and to contact others who have done the same. These examples are extensions of two important movements that promote global sharing: the information commons and responsible use of common resources of land, water, and atmosphere.

., climate change and shadow wages Shafer, Jay Shandra, John Share the World’s Resources sharing economy Sheldon, Kennon Shiller, Robert Shiva, Vandana shrimp Simon, Julian Sky Trust proposal Slow Food movement Slow Money movement Slow Travel movement smart machines social capital - socialism social networking Social Security Society for Ecological Economics soil solar energy Spain, ecological footprint in stagflation Stanford University Stern, Nicholas Stern Review Stiglitz, Joseph Stockholm Environment Institute stock market storage stress substitution effect sulfur oxides Susanka, Sarah sustainability: affluence and BAU economy and community and-13n economics of environment and growth and household production and knowledge and multifunctionality and natural asset restoration and one planet living and path to population and self-provisioning and sharing and slow spending and small business and technology and time wealth and working less and Sustainable South Bronx Swan, Simone Sweden: ecological footprint in productivity growth in systems dynamics Tasch, Woody taxes, taxation carbon pricing and technology climate change reduction and - diffusion of economic change and household production and productivity growth and rebound effect and sustainability and time and see also green technology televisions environmental impact of storage and disposal of Thailand, health care in Thoreau, Henry David time, allocation of tool sharing trade, balance of trademarks trade-off economics - trains Transition Town movement transportation see also specific types of transportation travel true materialism Tumbleweed Tiny House Company underemployment unemployment aggregate growth and company size and working hours reduction and United Arab Emirates, ecological footprint in United Kingdom: ecological footprint in historical carbon emissions of hours worked in rebound effects in technological change in well-being and United Nations (UN) United States: clothing exports from clothing purchases in consumption as percent of GDP in ecological footprint in expansion of consumption in furniture imports to greenhouse gas emissions in Happy Planet Index of health care and historical profitability of hours worked in Human Development Index and income inequality in market growth of materials consumption in pensions in per capita income in rebound effects in sharing economy in technological change and well-being and urban farming urban homesteading value, monetized versus non-monetized forms of Velib Vertical Garden Victor, Peter Wackernagel, Mathis wages nonmonetized value and time wealth and Wal-Mart waste stream water privatization of water footprint Waters, Alice water stress Wealth of Networks, The (Benkler) weather see also specific types Wedgwood, Josiah Weisbrot, Mark well-being West, Paul Who Killed the Electric Car? Whybrow, Peter Wikipedia wildfires Williams, Raymond wind energy winemaking Worcester, Mass. work, see labor World Bank World Wildlife Fund YouTube yurts zero waste concept Zipcar About the Author Juliet B. Schor’s research has focused on the economics of work, spending, environment, and the consumer culture. She is the author of Born to Buy, The Overworked American, and The Overspent American. Schor is professor of sociology at Boston College, a former member of the Harvard economics department, and a Guggenheim Fellowship recipient. She is also a cofounder of the Center for a New American Dream, an organization devoted to ecologically and socially sustainable lifestyles.


pages: 293 words: 78,439

Dual Transformation: How to Reposition Today's Business While Creating the Future by Scott D. Anthony, Mark W. Johnson

activist fund / activist shareholder / activist investor, additive manufacturing, Affordable Care Act / Obamacare, Airbnb, Amazon Web Services, autonomous vehicles, barriers to entry, Ben Horowitz, blockchain, business process, business process outsourcing, call centre, Clayton Christensen, cloud computing, commoditize, corporate governance, creative destruction, crowdsourcing, death of newspapers, disintermediation, disruptive innovation, distributed ledger, diversified portfolio, Internet of things, invention of hypertext, inventory management, Jeff Bezos, job automation, job satisfaction, Joseph Schumpeter, Kickstarter, late fees, Lean Startup, Lyft, M-Pesa, Marc Andreessen, Mark Zuckerberg, Minecraft, obamacare, Parag Khanna, Paul Graham, peer-to-peer lending, pez dispenser, recommendation engine, self-driving car, shareholder value, side project, Silicon Valley, Skype, software as a service, software is eating the world, Steve Jobs, the market place, the scientific method, Thomas Kuhn: the structure of scientific revolutions, transfer pricing, uber lyft, Watson beat the top human players on Jeopardy!, Y Combinator, Zipcar

There’s a reason many songs in the 1950s and 1960s were about cars. Heavy investment in a world-class road infrastructure. Cheap gas. Affordable cars. If you combine them, as The Mamas and the Papas sang in 1966, you could “go where you wanna go.” The world changes, always. Now consumers summon Uber or Lyft from their smart phones to get from point A to point B. Instead of owning a car, they can participate in a fractional ownership program like Zipcar (purchased by Avis Budget Group for $500 million in 2013). Then in 2005, Sebastian Thrun, coinventor of Google Street View, led a team whose robotic car won a $2 million prize from the US Department of Defense. Over the next decade Google invested to further develop the technology behind self-driving cars and to change local regulations to welcome autonomous cars. In 2014 it introduced a new car with no wheels and no pedals.

., 13 World Media Enterprises, 156 Wright brothers, 64–65 Xerox, 13–16 acquisitions and partnerships at, 67 arbitration at, 86 business model innovation at, 42, 63–64 capabilities link at, 14–15 focus at, 117 postdisruption job to be done at, 39 transformation journey at, 182 Xerox Global Services (XGS), 14, 63–64, 86 Yahoo, 49 Y Combinator, 72 Yelp, 50 Young Broadcasting, 156 YouTube, 97, 105, 108 Zillow, 50 Zipcar, 205 Zuckerberg, Mark, 48, 97 Acknowledgements From the team The central idea in Dual Transformation—that leaders need to simultaneously reposition today’s business and create tomorrow’s—has been core to each of our professional careers since 2000. In fact, if you looked at slides from the executive training sessions two of us (Clark and Mark) ran in 2001, you would see a version of the “two circle” chart that we have adapted to summarize the dual transformation framework.


pages: 230 words: 76,655

Choose Yourself! by James Altucher

Airbnb, Albert Einstein, Bernie Madoff, bitcoin, cashless society, cognitive bias, dark matter, Elon Musk, estate planning, Mark Zuckerberg, money market fund, Network effects, new economy, PageRank, passive income, pattern recognition, payday loans, Peter Thiel, Ponzi scheme, Rodney Brooks, rolodex, Saturday Night Live, sharing economy, short selling, side project, Silicon Valley, Skype, software as a service, Steve Jobs, superconnector, Uber for X, Vanguard fund, Y2K, Zipcar

I value convenient travel. I don’t try to save. I fly business class whenever I travel. First class is a scam (not much difference between the two other than the prices). I try to stay in AirBnBs instead of hotels, because why pay the same price for a room that I can pay for a five-bedroom brownstone? I use Uber for a car service so I don’t have to wait in the cold for a cab. I use Zipcar instead of rental car agencies because Zipcars (or Cars2Go) are everywhere and require zero paperwork. I hate paperwork or waiting on line. (Does anyone like either of those things?). I’m going to repeat this: I buy experiences and not things. I don’t like to buy my kids’ gifts. But I’ll take them places and won’t hold back. They will lose and forget the “things” in the long run. But they will never forget the experiences.


pages: 455 words: 133,719

Overwhelmed: Work, Love, and Play When No One Has the Time by Brigid Schulte

8-hour work day, affirmative action, Bertrand Russell: In Praise of Idleness, blue-collar work, Burning Man, business cycle, call centre, cognitive dissonance, David Brooks, deliberate practice, desegregation, DevOps, East Village, Edward Glaeser, epigenetics, fear of failure, feminist movement, financial independence, game design, gender pay gap, glass ceiling, helicopter parent, hiring and firing, income inequality, job satisfaction, John Maynard Keynes: Economic Possibilities for our Grandchildren, knowledge economy, knowledge worker, labor-force participation, meta analysis, meta-analysis, new economy, profit maximization, Results Only Work Environment, Richard Feynman, Ronald Reagan, Saturday Night Live, sensible shoes, sexual politics, Silicon Valley, Skype, Steve Jobs, Thorstein Veblen, women in the workforce, working poor, Zipcar, éminence grise

It took a lot of effort and she didn’t always get it right. But she has elegantly found a way to live and work. If you were a young doctor, stories like Hannah’s are an inspiration, that, ‘Wow, Hannah did that. I could, too.’ You need that sense of hope.” The designers also came up with a host of what they call Practical Home Rewards to help ease the time squeeze for everyone. Valantine arranged to put Zipcars on campus so faculty can more easily get on and off the notoriously overparked campus in the middle of the day for a preschool play or parent-teacher conference. Faculty can now bank the unpaid time they serve on university committees and trade it in for ready-made organic meals or services like yard work, elder care, or housecleaning. “We decided to include the housework benefit,” Valantine said, “because when [molecular biologist] Carol Greider got the news that she’d won the Nobel Prize in Medicine, she was doing the laundry.”8 Flexible Work Works Anthony Curcio, a principal at fast-growing Summit Consulting, a data analytics firm in Washington, has employees who work part-time, flexible hours, and remotely—even from several states away.

Hadary, “Why Are Women-Owned Firms Smaller Than Men-Owned Ones?” Wall Street Journal, January 29, 2013, http://online.wsj.com/article/SB10001424052748704688604575125543191609632.html. 20. Meghan Casserly, “Female Founders: Overcoming the Cupcake Challenge and ‘Mompreneur’ Stigma,” Forbes, March 22, 2011, www.forbes.com/sites/meghancasserly/2011/03/22/female-founders-cupcake-challenge-gilt-groupe-learnvest-zipcar/. 21. Lyn Craig, Abigail Powell, and Natasha Cortis, “Self-Employment, Work-Family Time and the Gender Division of Labor,” Work, Employment & Society 26, no. 5 (October 2012): 716–34. 22. http://articles.latimes.com/2013/feb/26/business/la-fi-yahoo-telecommuting-20130226. 23. www.nytimes.com/2013/03/16/business/at-google-a-place-to-work-and-play.html?pagewanted=all&_r=0. 24. “Bargain Briefs: Technology Offers 50 Ways to Leave Your Lawyer,” Economist, August 13, 2011, www.economist.com/node/21525907. 25. www.bizjournals.com/washington/print-edition/2013/02/22/upstart-law-firm-expands-new-model.html?

Washington Post, The Washington Post Magazine, The Washington state wealth; money culture weather WellStar Health System WFD Consulting What to Expect (movie) White, Melvin Whitman, Charles Whitman, Walt, “Crossing Brooklyn Ferry” Williams, Joan Wilson, Casey Wilson, Ed Wineland, Desiree Wolfers, Justin women; ambivalence and; biological clock; breadwinner-homemaker ideal; busyness; childless; children and; Danish; divergent realities; education; entrepreneurs; family responsibilities discrimination; fear and; fertility issues; finding time; gender equity issues; guilt; housework and; husbands outearned by; ideal worker; intensive mothering; leisure and; lesbian couples; in military; mommy wars; as multitaskers; of 1950s; of 1960s; of 1970s; parental leave; play and; in politics; role overload; stress and; time diaries; in upper management; wage gap; working mothers; see also mothers WoMoBiJos Woolf, Virginia; “Professions for Women” work; all-or-nothing; blue-collar; breadwinner-homemaker stereotype; bright spots; caregiver bias; change; culture; Danish; do one thing; family responsibilities discrimination; flextime; four-day workweek; full-time; gender discrimination; gender equity issues; growing work week; hourly; ideal worker; low-wage; military; millennials; mommy wars; motherhood and; in 1950s; in 1960s; in 1970s; in 1990s; overtime; overwhelm and; parental leave; part-time; positive aspects of; productivity; as religion; salaried; “separate spheres” theory of; shift in; sludge eradication; split in time; taking breaks at; technology; telework; in 2000s; unemployment; unhappy; wage gap; see also specific occupations working class Working Mother Work-Life Conflict in Canada in the New Millennium World Happiness Report World Health Organization World Leisure Organization World War II worry Wright, Tony Wylie, Philip: Generation of Vipers Yahoo! Yale Law School Yale Stress Center yoga Yoken, Jen Yost, Cali YouTube Zaikis, Leslie Zimberoff, Diane Zipcars A Note About the Author Brigid Schulte is an award-winning journalist for The Washington Post and The Washington Post Magazine, and was part of a team that won the Pulitzer Prize. She is also a fellow at the New America Foundation. She lives in Alexandria, Virginia, with her husband and their two children. SARAH CRICHTON BOOKS Farrar, Straus and Giroux 18 West 18th Street, New York 10011 Copyright © 2014 by Brigid Schulte All rights reserved First edition, 2014 Library of Congress Cataloging-in-Publication Data Schulte, Brigid, 1962– Overwhelmed: work, love, and play when no one has the time / Brigid Schulte. — First edition.


pages: 472 words: 80,835

Life as a Passenger: How Driverless Cars Will Change the World by David Kerrigan

3D printing, Airbnb, airport security, Albert Einstein, autonomous vehicles, big-box store, butterfly effect, call centre, car-free, Cesare Marchetti: Marchetti’s constant, Chris Urmson, commoditize, computer vision, congestion charging, connected car, DARPA: Urban Challenge, deskilling, disruptive innovation, edge city, Elon Musk, en.wikipedia.org, future of work, invention of the wheel, Just-in-time delivery, loss aversion, Lyft, Marchetti’s constant, Mars Rover, megacity, Menlo Park, Metcalfe’s law, Minecraft, Nash equilibrium, New Urbanism, QWERTY keyboard, Ralph Nader, RAND corporation, Ray Kurzweil, ride hailing / ride sharing, Rodney Brooks, Sam Peltzman, self-driving car, sensor fusion, Silicon Valley, Simon Kuznets, smart cities, Snapchat, Stanford marshmallow experiment, Steve Jobs, technoutopianism, the built environment, Thorstein Veblen, traffic fines, transit-oriented development, Travis Kalanick, Uber and Lyft, Uber for X, uber lyft, Unsafe at Any Speed, urban planning, urban sprawl, Yogi Berra, young professional, zero-sum game, Zipcar

The Pew Research Center found that 48 percent[58] of Americans would choose walkable urban areas over suburbs, a number that is expected to grow. How will these two trends collide? America’s love affair with driving seems to be cooling off, while our obsession with urban living is heating up. The new player in the mix of urban life is cars on demand, either on a trip basis with a driver with a service like Uber or Lyft, or on a usage basis - with a service like Zipcar - essentially rental by the hour or by subscription. Taxis have long been a popular way to get around when driving yourself doesn’t suit or isn’t possible. But the modernisation of taxis via the smartphone has given the concept a new lease of life. As of May 2017, leading on-demand provider Uber operates in over 580 cities and saw over $20 billion of bookings in 12 months. Rival company Lyft provides over 20 million rides per month.

One way or another, autonomous vehicles’ impact on the way we live will be nothing short of transformative. It will be an exciting ride. One need look no further than the current transportation market for an instructive analogy. Today, people get around in their daily lives in many different ways. Some people own their own cars. Some people rent cars when they need them (either through traditional car rental companies or newer models like Zipcar). Some people get everywhere through ride-sharing services like Uber or Lyft. Some people use public transportation or simply walk. People commonly switch from one of these solutions to another over the course of their lives depending on life’s changing circumstances. The same will likely be true in the driverless future of tomorrow. Ultimately, the shape of the automotive future will depend on consumers - their needs, preferences, fears and their pocketbooks.


pages: 79 words: 24,875

Are Trams Socialist?: Why Britain Has No Transport Policy by Christian Wolmar

active transport: walking or cycling, Beeching cuts, Berlin Wall, Boris Johnson, BRICs, congestion charging, Diane Coyle, financial independence, full employment, joint-stock company, Kickstarter, low cost airline, Network effects, railway mania, trade route, urban sprawl, wikimedia commons, Zipcar

A bike hire system on the scale of the London Santander Cycles scheme could not be provided like a left luggage office of the 1950s, with cap-doffing men issuing bikes from a back office and collecting them back with complaints about scratches! (It is interesting that, for the most part, hire cars are still issued in this way, though the Paris Autolib’ system is changing this, as are various initiatives such as Zipcar in the UK and elsewhere.) At the end of the day, though, it is simply a way of loaning out bikes to people in the way that late Victorians did in public parks. Knowing when the next bus is coming is hardly rocket science either. I remember being in Oakland, California in the early 1970s and simply ringing up to find out when the next bus was arriving before leaving the house in which I was staying – and that was perfectly reliable.


pages: 389 words: 87,758

No Ordinary Disruption: The Four Global Forces Breaking All the Trends by Richard Dobbs, James Manyika

2013 Report for America's Infrastructure - American Society of Civil Engineers - 19 March 2013, access to a mobile phone, additive manufacturing, Airbnb, Amazon Mechanical Turk, American Society of Civil Engineers: Report Card, autonomous vehicles, Bakken shale, barriers to entry, business cycle, business intelligence, Carmen Reinhart, central bank independence, cloud computing, corporate governance, creative destruction, crowdsourcing, demographic dividend, deskilling, disintermediation, disruptive innovation, distributed generation, Erik Brynjolfsson, financial innovation, first square of the chessboard, first square of the chessboard / second half of the chessboard, Gini coefficient, global supply chain, global village, hydraulic fracturing, illegal immigration, income inequality, index fund, industrial robot, intangible asset, Intergovernmental Panel on Climate Change (IPCC), Internet of things, inventory management, job automation, Just-in-time delivery, Kenneth Rogoff, Kickstarter, knowledge worker, labor-force participation, low skilled workers, Lyft, M-Pesa, mass immigration, megacity, mobile money, Mohammed Bouazizi, Network effects, new economy, New Urbanism, oil shale / tar sands, oil shock, old age dependency ratio, openstreetmap, peer-to-peer lending, pension reform, private sector deleveraging, purchasing power parity, quantitative easing, recommendation engine, Report Card for America’s Infrastructure, RFID, ride hailing / ride sharing, Second Machine Age, self-driving car, sharing economy, Silicon Valley, Silicon Valley startup, Skype, smart cities, Snapchat, sovereign wealth fund, spinning jenny, stem cell, Steve Jobs, supply-chain management, TaskRabbit, The Great Moderation, trade route, transaction costs, Travis Kalanick, uber lyft, urban sprawl, Watson beat the top human players on Jeopardy!, working-age population, Zipcar

Using an app, commuters can scan the barcodes of life-size pictures of grocery items on the walls and screen doors of the railway platform and have the groceries delivered to their homes the same day. The service was so popular that in one year, Homeplus expanded its virtual stores to more than twenty bus stops. US start-up Instacart now offers customers in ten cities the ability to order goods from multiple stores through one website and get them delivered in one hour. Car-sharing services such as Zipcar and Lyft and transport services such as Uber are becoming increasingly popular among urban residents who have chosen not to purchase their own cars. The growing ubiquity of such shared services may be hard to replicate outside dense urban environments, but they are not unique to developed economies. In many emerging-market cities, similar services are already routinely offered though informal arrangements with mom-and-pop stores and service providers in local communities and neighborhoods.

Technology has leveled the playing field between large and small players and increased companies’ willingness to enter new markets and expand into new sectors. Microsoft took fifteen years to reach $1 billion in sales.14 Amazon reached that mark in fewer than five years.15 Netflix is no longer merely disrupting content distribution, but is also becoming a formidable force in original content production. Zipcar and other car-sharing upstarts are not only disrupting the car-rental business, they are also challenging traditional car ownership models. This raises an important point about the changing basis of competition. In previous decades, companies didn’t just know their competitors intimately; they recognized the way they did business. At root, General Motors, Volkswagen, and Ford were engaged in the same endeavor—using assembly lines to turn steel, plastic, and rubber into vehicles.


pages: 343 words: 91,080

Uberland: How Algorithms Are Rewriting the Rules of Work by Alex Rosenblat

"side hustle", Affordable Care Act / Obamacare, Airbnb, Amazon Mechanical Turk, autonomous vehicles, barriers to entry, basic income, big-box store, call centre, cashless society, Cass Sunstein, choice architecture, collaborative economy, collective bargaining, creative destruction, crowdsourcing, disruptive innovation, don't be evil, Donald Trump, en.wikipedia.org, future of work, gender pay gap, gig economy, Google Chrome, income inequality, information asymmetry, Jaron Lanier, job automation, job satisfaction, Lyft, marginal employment, Mark Zuckerberg, move fast and break things, Network effects, new economy, obamacare, performance metric, Peter Thiel, price discrimination, Ralph Waldo Emerson, regulatory arbitrage, ride hailing / ride sharing, self-driving car, sharing economy, Silicon Valley, Silicon Valley ideology, Skype, social software, stealth mode startup, Steve Jobs, strikebreaker, TaskRabbit, Tim Cook: Apple, transportation-network company, Travis Kalanick, Uber and Lyft, Uber for X, uber lyft, union organizing, universal basic income, urban planning, Wolfgang Streeck, Zipcar

The sharing economy was built atop earlier cultural conversations, like those about rental commerce, car-sharing, and cooperative housing. Technology could connect those who possessed underutilized assets, skills, or time with potential consumers, a form of commerce that reduced the costs of ownership and more efficiently distributed goods and services.17 For struggling millennials displaced by the recession, this new model provided a hopeful new paradigm for earning income. As Robin Chase, cofounder of the car-sharing service Zipcar,18 wrote in 2015, “In the new collaborative economy, sharing and networking assets, like platforms, car seats and bedrooms, will always deliver more value faster.”19 Critics, like scholar Nick Srnicek, countered the idea that the sharing economy was anything novel, branding it as a mere reiteration of the platform capitalism of the 1970s.20 Arguing that platform capitalism will hasten the end of work, Srnicek advocates a future of different possibilities.21 Meanwhile, culture scholar-activist Trebor Scholz sees platform cooperativism as a viable way of redistributing corporate profits of platforms like Uber to workers.

Bureau of Labor Statistics, 25–26 Utah, 223n22 valuation of Uber, 28, 29–30, 190, 204 Vancouver, Canada, 177, 205, 258n11 venture capital funding, 10, 27–28 Via, 51, 52 wage theft, 15, 114–15, 125–28, 194, 201 Wall Street collapse, 22–23 Wall Street Journal, 26 Warnshuis, Corinne, 189 Washington, DC, 12 Waymo, 161 Waze, 205 WeChat, 199 Wells, Katie, 68 Wells Fargo, 23 “Westchester Would Send Anti-business Message by Opting Out from Ridehailing” (Maredia), 181 WhatsApp, 199, 205 white supremacist rally, 167 Wikimedia Foundation, 32 Wikipedia, 32 Wilson, Christo, 128 women: attrition rate of, 72; labeled as narcissists, 230n63; sexual assault of, 161, 194; sexual harassment of, 56, 139–40, 147, 188, 193, 194, 195–96; UN work initiative for, 188; value of work of, 32, 37–38; Wikipedia and, 32. See also gender differences worker performance evaluation. See rating system World Bank, 23 Xchange program, 68 Yang, Jerry, 81 Yellow Cab, 5, 58, 60, 67, 154 Yelp, 149, 155 YouTube, 34, 83, 104 fig., 109 Zahid (driver), 67–68 Zatz, Noah, 52 Zello, 199, 202 Zendesk, 143 Zipcar, 24 Zuckerberg, Mark, 24, 81


pages: 366 words: 94,209

Throwing Rocks at the Google Bus: How Growth Became the Enemy of Prosperity by Douglas Rushkoff

activist fund / activist shareholder / activist investor, Airbnb, algorithmic trading, Amazon Mechanical Turk, Andrew Keen, bank run, banking crisis, barriers to entry, bitcoin, blockchain, Burning Man, business process, buy and hold, buy low sell high, California gold rush, Capital in the Twenty-First Century by Thomas Piketty, carbon footprint, centralized clearinghouse, citizen journalism, clean water, cloud computing, collaborative economy, collective bargaining, colonial exploitation, Community Supported Agriculture, corporate personhood, corporate raider, creative destruction, crowdsourcing, cryptocurrency, disintermediation, diversified portfolio, Elon Musk, Erik Brynjolfsson, Ethereum, ethereum blockchain, fiat currency, Firefox, Flash crash, full employment, future of work, gig economy, Gini coefficient, global supply chain, global village, Google bus, Howard Rheingold, IBM and the Holocaust, impulse control, income inequality, index fund, iterative process, Jaron Lanier, Jeff Bezos, jimmy wales, job automation, Joseph Schumpeter, Kickstarter, loss aversion, Lyft, Marc Andreessen, Mark Zuckerberg, market bubble, market fundamentalism, Marshall McLuhan, means of production, medical bankruptcy, minimum viable product, Mitch Kapor, Naomi Klein, Network effects, new economy, Norbert Wiener, Oculus Rift, passive investing, payday loans, peer-to-peer lending, Peter Thiel, post-industrial society, profit motive, quantitative easing, race to the bottom, recommendation engine, reserve currency, RFID, Richard Stallman, ride hailing / ride sharing, Ronald Reagan, Satoshi Nakamoto, Second Machine Age, shareholder value, sharing economy, Silicon Valley, Snapchat, social graph, software patent, Steve Jobs, TaskRabbit, The Future of Employment, trade route, transportation-network company, Turing test, Uber and Lyft, Uber for X, uber lyft, unpaid internship, Y Combinator, young professional, zero-sum game, Zipcar

We have gone from buying music on records or CDs to downloading MP3 files to simply subscribing to Pandora or Spotify. Owning music—or a car, for that matter—is becoming less important than having access to it. This is certainly a step on the path from hoarding to sharing. Except the many sharing platforms and services are not sharing at all but renting. We don’t collectively own the vehicles of Zipcar any more than we collectively own Spotify’s catalogue of music. And as private companies induce us to become sharers, we contribute our own cars, creativity, and couches to a sharing economy that is more extractive than it is circulatory. Our investments of time, place, and materials are exploited by those who have invested money and actually own the platforms. Now that we can see it, however, we can also envision the alternative: we join and form businesses that value our real investments of effort, stuff, and community resources.

See income disparity Welch, Jack, 132 welfare state, 99 Whole Foods, 109 Wiener, Norbert, 52 Wikinomics (Tapscott & Williams), 49n Wikipedia, 49, 207, 215, 219 Williams, Anthony D., 49n Williams, Evan, 7–8 Wilson, Fred, 87, 93, 94 Winklevoss twins, 146, 150 Wired,187 Wörgl, 157–58 worker-owned collectives, 219–20 workweek, reduction of, 58–60 WorldCom, 133 Worlds Fairs, 19, 20 Xerox, 98 Yahoo, 32 Yahoo Finance, 182 Young, Neil, 199 zero marginal cost society, 62 Zipcar, 218 Zobele, 107–8 Zuckerberg, Mark, 92–93, 120, 146 Zynga, 192–93 * Most notably Chris Sacca, in public statements. * Don Tapscott and Anthony D. Williams’s widely read book Wikinomics points to Wikipedia as a new model for mass collaboration and value creation online. They go on to credit Amazon Mechanical Turk with creating valuable new opportunities for the next generation of digital workers


pages: 443 words: 98,113

The Corruption of Capitalism: Why Rentiers Thrive and Work Does Not Pay by Guy Standing

3D printing, Airbnb, Albert Einstein, Amazon Mechanical Turk, Asian financial crisis, asset-backed security, bank run, banking crisis, basic income, Ben Bernanke: helicopter money, Bernie Sanders, Big bang: deregulation of the City of London, bilateral investment treaty, Bonfire of the Vanities, Boris Johnson, Bretton Woods, business cycle, Capital in the Twenty-First Century by Thomas Piketty, carried interest, cashless society, central bank independence, centre right, Clayton Christensen, collapse of Lehman Brothers, collective bargaining, credit crunch, crony capitalism, crowdsourcing, debt deflation, declining real wages, deindustrialization, disruptive innovation, Doha Development Round, Donald Trump, Double Irish / Dutch Sandwich, ending welfare as we know it, eurozone crisis, falling living standards, financial deregulation, financial innovation, Firefox, first-past-the-post, future of work, gig economy, Goldman Sachs: Vampire Squid, Growth in a Time of Debt, housing crisis, income inequality, information retrieval, intangible asset, invention of the steam engine, investor state dispute settlement, James Watt: steam engine, job automation, John Maynard Keynes: technological unemployment, labour market flexibility, light touch regulation, Long Term Capital Management, lump of labour, Lyft, manufacturing employment, Mark Zuckerberg, market clearing, Martin Wolf, means of production, mini-job, Mont Pelerin Society, moral hazard, mortgage debt, mortgage tax deduction, Neil Kinnock, non-tariff barriers, North Sea oil, Northern Rock, nudge unit, Occupy movement, offshore financial centre, oil shale / tar sands, open economy, openstreetmap, patent troll, payday loans, peer-to-peer lending, plutocrats, Plutocrats, Ponzi scheme, precariat, quantitative easing, remote working, rent control, rent-seeking, ride hailing / ride sharing, Right to Buy, Robert Gordon, Ronald Coase, Ronald Reagan, Sam Altman, savings glut, Second Machine Age, secular stagnation, sharing economy, Silicon Valley, Silicon Valley startup, Simon Kuznets, sovereign wealth fund, Stephen Hawking, Steve Ballmer, structural adjustment programs, TaskRabbit, The Chicago School, The Future of Employment, the payments system, The Rise and Fall of American Growth, Thomas Malthus, Thorstein Veblen, too big to fail, Travis Kalanick, Uber and Lyft, Uber for X, uber lyft, Y Combinator, zero-sum game, Zipcar

In the UK, work has started on a consumer trust mark for online platforms, including labour brokers, intended to promote good practice for handling consumer complaints. Minimum requirements will be set by the Skoll Centre for Social Entrepreneurship at Oxford University’s Said Business School, working in collaboration with Sharing Economy UK. This trade body, created in March 2015 by twenty-eight online businesses, includes Airbnb, car-hire service Zipcar and cleaner-booking platform Hassle.com. A consumer trust mark is seen by the platforms as a way of encouraging people to use their services. But if standards can be set for consumers they should also be set for the treatment of taskers. Codes of ethics and good practice should be drawn up, with tasker involvement. These should include written contracts between broker and tasker, a right for taskers to know and correct information held on them by the broker, a ban on blacklisting taskers who complain or sue for compensation, and due process restraints on use of customer ratings.

W. 1 Phillips curve 1 ‘pig cycle’ effects 1 Piketty, Thomas 1, 2 Pinochet, Augusto 1, 2, 3 platform debt 1 Plato 1 plutocracy 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 Polanyi, Karl 1 policing 1 political consultancy 1 Politico magazine 1 Ponzi schemes 1 Poor Law Amendment Act (1834) 1 POPS (privately owned public spaces) 1 Portfolio Recovery Associates 1 ‘postcapitalism’ 1 poverty traps 1, 2, 3 precariat and commons 1, 2, 3, 4, 5 and debt 1, 2 and democracy 1, 2 emergence of 1 growth of 1, 2 and rentier platforms 1, 2, 3 revolt of see revolt of precariat predatory creditors 1 ‘primitive rebel’ phase 1 Private Landlords Survey (2010) 1 privatisation and commons 1, 2, 3, 4, 5, 6, 7, 8, 9 and debt 1, 2 and democracy 1 and neo-liberalism 1 and rentier platforms 1 and revolt of precariat 1 and shaping of rentier capitalism 1, 2, 3, 4, 5, 6, 7 professionalism 1 ‘profit shifting’ 1 Property Law Act (1925) 1 Proudhon, Pierre-Joseph 1 Public and Commercial Services Union 1 PricewaterhouseCoopers (PwC) 1, 2, 3. 4, 5, 6 QE (quantitative easing) 1, 2, 3, 4, 5, 6 Quayle, Dan 1 QuickQuid 1 Reagan, Ronald 1, 2 reCAPTCHA security system 1 ‘recognition’ phase 1 ‘redistribution’ phase 1 Regeneron Pharmaceuticals 1 rentier platforms and automation 1 and cloud labour 1 and commodification 1 and ‘concierge’ economy 1 ecological and safety costs 1 and occupational dismantling 1 and on-call employees 1 and precariat 1, 2, 3 and revolt of precariat 1, 2 and ‘sharing economy’ 1, 2, 3, 4 and underpaid labour 1 and venture capital 1 rentiers ascendency of 1, 2 and British Disease 1 classical images of 1 and commons see commons and debt 1, 2, 3, 4, 5, 6, 7 and democracy 1, 2, 3, 4, 5, 6, 7 digital/tasking platforms see rentier platforms ‘euthanasia’ of 1, 2, 3, 4, 5, 6, 7 lies of rentier capitalism 1, 2, 3 revolt of precariat see revolt of precariat shaping of see shaping of rentier capitalism subsidies for 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ‘representation’ phase 1 ‘repression effect’ 1 Research of Gartner 1 revolt of precariat and basic income systems 1 and commons 1, 2, 3, 4, 5 ‘euthanasia’ of rentiers 1, 2, 3, 4, 5 inequality of rentier capitalism 1, 2, 3 and intellectual property 1, 2, 3 and neo-liberalism 1, 2, 3, 4, 5, 6 organisational forms 1 potential growth of movement 1 progressive political reengagement 1, 2 and rentier platforms 1, 2 rights as demands 1 sovereign wealth funds 1 wage and labour regulation 1, 2 ‘right to buy’ schemes 1, 2, 3, 4 Robbins, Lionel 1 Rockefeller, David 1 Rockefeller, John D. 1 Rolling Stone 1 Romney, Mitt 1 Roosevelt, Franklin D. 1 Ross, Andrew 1 Ross, Michael 1 Rothermere, Viscount 1, 2 Royal Bank of Scotland 1, 2 Royal Mail 1 Royal Parks 1 Rubin, Robert 1, 2 Rudd, Amber 1 Ruralec 1 Ryan, Conor 1 Sainsbury, Lord 1 Samsung 1, 2, 3 Sanders, Bernie 1, 2, 3 Sassen, Saskia 1 school–business partnerships 1 Schröder, Gerhard 1 Schwab Holdings 1 Schwarz, Dieter 1 Scottish Water 1 Second Gilded Age 1, 2, 3 Securitas 1 securitisation 1, 2, 3 selective tax rates 1 Selma 1 shaping of rentier capitalism branding 1 Bretton Woods system 1, 2, 3 and copyright 1 and ‘crony capitalism’ 1, 2, 3 dispute settlement systems 1, 2, 3 global architecture of rentier capitalism 1 lies of rentier capitalism 1 and neo-liberalism 1, 2 patents 1 and privatisation 1, 2, 3, 4, 5, 6, 7 and ‘shock therapy’ 1, 2 trade and investment treaties 1 ‘sharing economy’ 1, 2, 3, 4, 5, 6 Shelter 1 ‘shock therapy’ 1, 2, 3, 4 Shore Capital 1 Sierakowski, Slawomir 1, 2, 3, 4 silicon revolution 1 Simon, Herbert 1 Sirius Minerals 1 Skoll Centre for Social Entrepreneurship 1 Sky UK 1, 2 SLABS (student loan asset-backed securities) 1, 2 Slim, Carlos 1, 2 Smith, Adam 1 Snow, John 1 Social Care Act (2012) 1 social commons 1, 2, 3 social dividend systems 1, 2 social housing 1 ‘social income’ 1, 2, 3, 4, 5, 6, 7, 8 social strike 1 SoFi (Social Finance) 1 Solidarność (Solidarity) movement 1 South West Water 1 sovereign wealth funds 1 spatial commons 1, 2 Speenhamland system 1, 2, 3 Spielberg, Steven 1 Springer 1 ‘squeezed state’ 1 Statute of Anne (1710) 1 Statute of Monopolies (1624) 1 StepChange 1 Stevens, Simon 1 ‘strategic’ debt 1 strike action/demonstrations 1, 2, 3 student debt 1, 2 subsidies 1 and austerity 1, 2 and bank ‘bailouts’ 1 and charities 1 and ‘competitiveness’ 1 direct subsidies 1 and moral hazards 1 and ‘non-dom’ status 1 and quantitative easing 1, 2 for rentiers 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 selective tax rates 1 and sovereign wealth funds 1 subsidised landlordism 1 tax avoidance and evasion 1 tax breaks 1, 2, 3, 4, 5 tax credits 1 Summers, Larry 1, 2 Sun, The 1, 2 Sunday Telegraph 1 Sunday Times 1 Sutton Trust 1 ‘sweetheart deals’ 1 tasking platforms see rentier platforms TaskRabbit 1, 2, 3, 4, 5 Tatler magazine 1 tax avoidance/evasion 1 tax breaks 1, 2, 3, 4, 5 tax credits 1, 2, 3 Tax Justice Network 1 Tax Research UK 1 Taylor & Francis 1 Tennessee Valley Authority 1 ‘tertiary time’ regime 1 Tesco 1 Texas Permanent School Fund 1 Textor, Mark 1 Thames Water 1 Thatcher, Margaret 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 The Bonfire of the Vanities 1 The Constitution of Liberty 1 The General Theory of Employment, Interest and Money 1 The Innovator’s Dilemma 1 think tanks 1 ‘thinner’ democracy 1 ‘Third-Way’ thinking 1, 2, 3 Times, The 1 TISA (Trade in Services Agreement) 1 Tottenham Court Road underground station 1 TPP (Trans-Pacific Partnership) 1, 2, 3 Trades Union Congress 1, 2 ‘tragedy of the commons’ 1 ‘tranching’ of loans 1 Treaty of Detroit (1950) 1, 2 Treuhand 1 TRIPS (Agreement on Trade-Related Aspects of Intellectual Property Rights) 1, 2, 3, 4 trolling (of patents) 1 Trump, Donald 1, 2 TTIP (Trans-Atlantic Trade and Investment Partnership) 1, 2, 3, 4 Turnbull, Malcolm 1 Turner, Adair 1 Twain, Mark 1 Uber 1, 2, 3, 4, 5, 6, 7 ‘ultra-loose’ monetary policy 1 underpaid labour 1 UNESCO (UN Educational, Scientific and Cultural Organization) 1 UNHCR (UN refugee agency) 1 Unison 1 Unite 1 UnitedHealth Group 1 universal credit scheme 1 universal justice 1 UpCounsel 1 Upwork 1, 2 Uruguay Round 1, 2, 3 USPTO (US Patent and Trademark Office) 1 Vattenfall 1 Veblen, Thorstein 1 venture capital 1 Veolia 1 Vero Group 1 Victoria, Queen 1 Villeroy de Galhau, François 1 Vlieghe, Gertjan 1 Warner Chappell Music 1 Watt, James 1 welfare abuse/fraud 1 Wilde, Oscar 1 Wilson, Fergus 1 Wilson, Judith 1 WIPO (World Intellectual Property Organization) 1, 2, 3, 4, 5, 6 Wolf, Martin 1, 2 Wolfe, Tom 1 Wonga 1, 2 Work Capability Assessment 1 Work Programme 1 World Bank 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 World Economic Forum 1 world heritage sites 1 Wriglesworth Consultancy 1 WTO (World Trade Organization) 1, 2, 3, 4, 5, 6 Y Combinator 1 Yanukovych, Viktor 1 Yukos 1 de Zayas, Alfred-Maurice 1 van Zeeland, Marcel 1 Zell, Sam 1 zero-hours contracts 1, 2, 3 Zipcar 1 Copyright First published in Great Britain in 2016 by Biteback Publishing Ltd Westminster Tower 3 Albert Embankment London SE1 7SP Copyright © Guy Standing 2016 Guy Standing has asserted his right under the Copyright, Designs and Patents Act 1988 to be identified as the author of this work. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, without the publisher’s prior permission in writing.


Future Files: A Brief History of the Next 50 Years by Richard Watson

Albert Einstein, bank run, banking crisis, battle of ideas, Black Swan, call centre, carbon footprint, cashless society, citizen journalism, commoditize, computer age, computer vision, congestion charging, corporate governance, corporate social responsibility, deglobalization, digital Maoism, disintermediation, epigenetics, failed state, financial innovation, Firefox, food miles, future of work, global pandemic, global supply chain, global village, hive mind, industrial robot, invention of the telegraph, Jaron Lanier, Jeff Bezos, knowledge economy, lateral thinking, linked data, low cost airline, low skilled workers, M-Pesa, mass immigration, Northern Rock, peak oil, pensions crisis, precision agriculture, prediction markets, Ralph Nader, Ray Kurzweil, rent control, RFID, Richard Florida, self-driving car, speech recognition, telepresence, the scientific method, The Wisdom of Crowds, Thomas Kuhn: the structure of scientific revolutions, Turing test, Victor Gruen, white flight, women in the workforce, Zipcar

Another idea already taking off is the pay-as-you-go car. The notion that everyone needs their own vehicle is beginning to sound faintly ridiculous, especially in cities, where lack of parking spaces and congestion charging are making other forms of public or group transport more logical. A number of companies are springing up offering car-sharing services of one type or another. In the US companies like Zipcar are growing at breakneck speed, partly because small organizations and businesses are trying to cut costs, and car 168 FUTURE FILES sharing makes more sense than traditional auto rental or taxis. In Switzerland 2% of drivers already use such schemes, while in the UK organizations like City Car Club are renting cars to people for as little as £4 ($8) an hour — including fuel. Better still, again because of remote-monitoring technology, there are companies that simply scatter share cars across a city.

A 311 Index ‘O’ Garage 170 3D printers 56 accelerated education 57 accidents 159, 161–6, 173, 246 ACNielsen 126 adaptive cruise control 165 Adeg Aktiv 50+ 208 advertising 115–16, 117, 119 Africa 70, 89, 129, 174, 221, 245, 270, 275, 290, 301 ageing 1, 10, 54, 69, 93, 139, 147–8, 164, 188, 202, 208, 221, 228–9, 237, 239, 251, 261, 292, 295, 297–8 airborne networks 56 airlines 272 allergies 196–7, 234, 236 Alliance Against Urban 4x4s 171 alternative energy 173 alternative futures viii alternative medicine 244–5 alternative technology 151 amateur production 111–12 Amazon 32, 113–14, 121 American Apparel 207 American Express 127–8 androids 55 Angola 77 anti-ageing drugs 231, 237 anti-ageing foods 188 anti-ageing surgery 2, 237 antibiotics 251 anxiety 10, 16, 30, 32, 36, 37, 128, 149, 179, 184, 197, 199, 225, 228, 243, 251, 252, 256, 263, 283–4, 295–6, 300, 301, 305 Apple 61, 115, 121, 130, 137–8, 157 Appleyard, Bryan 79 Argentina 210 Armamark Corporation 193 artificial intelliegence 22, 40, 44, 82 131, 275, 285–6, 297, 300 Asda 136, 137 Asia 11, 70, 78, 89, 129, 150, 174, 221, 280, 290, 292 Asimov, Isaac 44 Asos.com 216 asthma 235 auditory display software 29 Australia 20–21, 72–3, 76, 92, 121, 145, 196, 242, 246, 250, 270, 282 Austria 208 authenticity 32, 37, 179, 194, 203–11 authoritarianism 94 automated publishing machine (APM) 114 automation 292 automotive industry 154–77 B&Q 279 baby boomers 41, 208 bacterial factories 56 Bahney, Anna 145 Bahrain 2 baking 27, 179, 195, 199 Bangladesh 2 bank accounts, body double 132 banknotes 29, 128 banks 22, 123, 135–8, 150, 151 virtual 134 Barnes and Noble 114 bartering 151 BBC 25, 119 Become 207 Belgium 238 313 314 benriya 28 Berlusconi, Silvio 92 Best Buy 223 biofuel 64 biomechatronics 56 biometric identification 28, 35, 52, 68, 88, 132 bionic body parts 55 Biosphere Expeditions 259 biotechnology 40, 300 blended families 20 blogs 103, 107, 109, 120 Blurb 113 BMW 289 board games 225 body double bank accounts 132 body parts bionic 55 replacement 2, 188, 228 Bolivia 73 Bollywood 111 books 29, 105, 111–25 boomerang kids 145 brain transplants 231 brain-enhancing foods 188 Brazil 2, 84, 89, 173, 247, 254, 270, 290 Burger King 184 business 13, 275–92 Bust-Up 189 busyness 27, 195, 277 Calvin, Bill 45 Canada 63, 78, 240 cancer 251 car sharing 160, 169, 176 carbon credits 173 carbon footprints 255 carbon taxes 76, 172 cars classic 168–9 driverless 154–5 flying 156, 165 hydrogen-powered 12, 31, 157, 173 pay-as-you-go 167–8 self-driving 165 cascading failure 28 cash 126–7, 205 cellphone payments 129, 213 cellphones 3, 25, 35, 51, 53, 120, 121, FUTURE FILES 129, 156, 161, 251 chicken, Christian 192 childcare robots 57 childhood 27, 33–4, 82–3 children’s database 86 CHIME nations (China, India, Middle East) 2, 10, 81 China 2, 10, 11, 69–72, 75–81, 88, 92–3, 125, 137, 139–40, 142, 151, 163, 174–5, 176, 200, 222, 228, 247, 260, 270–71, 275, 279, 295, 302 choice 186–7 Christian chicken 192 Christianity, muscular 16, 73 Chrysler 176 cinema 110–11, 120 Citibank 29, 128 citizen journalism 103–4, 108 City Car Club 168 Clarke, Arthur C. 58–9 Clarke’s 187 classic cars 168–9 climate change 4, 11, 37, 43, 59, 64, 68, 74, 77–9, 93, 150, 155, 254, 257, 264, 298–9 climate-controlled buildings 254, 264 cloning 38 human 23, 249 CNN 119 coal 176 Coca-Cola 78, 222–3 co-creation 111–12, 119 coins 29, 128, 129 collective intelligence 45–6 Collins, Jim 288 comfort eating 200 Comme des Garçons 216 community 36 compassion 120 competition in financial services 124–5 low-cost 292 computers disposable 56 intelligent 23, 43 organic 56 wearable 56, 302 computing 3, 33, 43, 48, 82 connectivity 3, 10, 11, 15, 91, 120, Index 233, 261, 275–6, 281, 292, 297, 299 conscientious objection taxation 86 contactless payments 123, 150 continuous partial attention 53 control 36, 151, 225 convenience 123, 178–9, 184, 189, 212, 223, 224 Coren, Stanley 246 corporate social responsibility 276, 282, 298 cosmetic neurology 250 Costa Rica 247 Craig’s List 102 creativity 11, 286; see also innovation credit cards 141–3, 150 crime 86–9 forecasting 86–7 gene 57, 86 Croatia 200 Crowdstorm 207 Cuba 75 cultural holidays 259, 273 culture 11, 17–37 currency, global 127, 151 customization 56, 169, 221–2, 260 cyberterrorism 65, 88–9 Cyc 45 cynicism 37 DayJet 262 death 237–9 debt 123–4, 140–44, 150 defense 63, 86 deflation 139 democracy 94 democratization of media 104, 108, 113 demographics 1, 10, 21, 69, 82, 93, 202, 276, 279–81, 292, 297–8 Denmark 245 department stores 214 deregulation 11, 3 Destiny Health 149 detox 200 Detroit Project 171 diagnosis 232 remote 228 digital downloads 121 evaporation 25 315 immortality 24–5 instant gratification syndrome 202 Maoism 47 money 12, 29, 123, 126–7, 129, 132, 138, 150, 191 nomads 20, 283 plasters 241 privacy 25, 97, 108 readers 121 digitalization 37, 292 Dinner by Design 185 dirt holidays 236 discount retailers 224 Discovery Health 149 diseases 2, 228 disintegrators 57 Disney 118–19 disposable computers 56 divorce 33, 85 DNA 56–7, 182 database 86 testing, compulsory 86 do-it-yourself dinner shops 185–6 dolls 24 doorbells 32 downshifters 20 Dream Dinners 185 dream fulfillment 148 dressmaking 225 drink 178–200 driverless cars 154–5 drugs anti-ageing 231, 237 performance-improving 284–5 Dubai 264, 267, 273 dynamic pricing 260 E Ink 115 e-action 65 Earthwatch 259 Eastern Europe 290 eBay 207 e-books 29, 37, 60, 114, 115, 302 eco-luxe resorts 272 economic collapse 2, 4, 36, 72, 221, 295 economic protectionism 10, 15, 72, 298 economy travel 272 316 Ecuador 73 education 15, 18, 82–5, 297 accelerated 57 lifelong learning 290 Egypt 2 electricity shortages 301 electronic camouflage 56 electronic surveillance 35 Elephant 244 email 18–19, 25, 53–4, 108 embedded intelligence 53, 154 EMF radiation 251 emotional capacity of robots 40, 60 enclosed resorts 273 energy 72, 75, 93 alternative 173 nuclear 74 solar 74 wind 74 enhancement surgery 249 entertainment 34, 121 environment 4, 10, 11, 14, 64, 75–6, 83, 93, 155, 171, 173, 183, 199, 219–20, 252, 256–7, 271, 292, 301 epigenetics 57 escapism 16, 32–3, 121 Estonia 85, 89 e-tagging 129–30 e-therapy 242 ethical bankruptcy 35 ethical investing 281 ethical tourism 259 ethics 22, 24, 41, 53, 78, 86, 132, 152, 194, 203, 213, 232, 238, 249–50, 258, 276, 281–2, 298–9 eugenics 252 Europe 11, 70, 72, 81, 91, 141, 150, 174–5, 182, 190, 192, 209 European Union 15, 139 euthanasia 238, 251 Everquest 33 e-voting 65 experience 224 extended financial families 144 extinction timeline 9 Facebook 37, 97, 107 face-recognition doors 57 fakes 32 family 36, 37 FUTURE FILES family loans 145 fantasy-related industries 32 farmaceuticals 179, 182 fast food 178, 183–4 fat taxes 190 fear 10, 34, 36, 38, 68, 150, 151, 305 female-only spaces 210–11, 257 feminization 84 financial crisis 38, 150–51, 223, 226, 301 financial services 123–53, 252 trends 123–5 fish farming 181 fixed-price eating 200 flashpacking 273 flat-tax system 85–6 Florida, Richard 36, 286, 292 flying cars 165 food 69–70, 72, 78–9, 162, 178–201 food anti-ageing 188 brain-enhancing 188 fast 178, 183–4 functional 179 growing your own 179, 192, 195 history 190–92 passports 200 slow 178, 193 tourism 273 trends 178–80 FoodExpert ID 182 food-miles 178, 193, 220 Ford 169, 176, 213, 279–80 forecasting 49 crime 86–7 war 49 Forrester Research 132 fractional ownership 168, 175, 176, 225 France 103, 147, 170, 189, 198, 267 Friedman, Thomas 278–9, 292 FriendFinder 32 Friends Reunited 22 frugality 224 functional food 179 Furedi, Frank 68 gaming 32–3, 70, 97, 111–12, 117, 130, 166, 262 Gap 217 Index gardening 27, 148 gas 176 GE Money 138, 145 gendered medicine 244–5 gene silencing 231 gene, crime 86 General Motors 157, 165 Generation X 41, 281 Generation Y 37, 41, 97, 106, 138, 141–2, 144, 202, 208, 276, 281, 292 generational power shifts 292 Genes Reunited 35 genetic enhancement 40, 48 history 35 modification 31, 182 testing 221 genetics 3, 10, 45, 251–2 genomic medicine 231 Germany 73, 147, 160, 170, 204–5, 216–17, 261, 267, 279, 291 Gimzewski, James 232 glamping 273 global currency 127 global warming 4, 47, 77, 93, 193, 234 globalization 3, 10, 15–16, 36–7, 63–7, 72–3, 75, 81–2, 88, 100, 125, 139, 143, 146, 170, 183, 189, 193–5, 221, 224, 226, 233–4, 247–8, 263, 275, 278–80, 292, 296, 299 GM 176 Google 22, 61, 121, 137, 293 gout 235 government 14, 18, 36, 63–95, 151 GPS 3, 15, 26, 50, 88, 138, 148, 209, 237, 262, 283 Grameen Bank 135 gravity tubes 57 green taxes 76 Greenpeace 172 GRIN technologies (genetics, robotics, internet, nanotechnology) 3, 10, 11 growing your own food 178, 192, 195 Gucci 221 Gulf States 125, 260, 268 H&M 217 habitual shopping 212 Handy, Charles 278 317 Happily 210 happiness 63–4, 71–2, 146, 260 health 15, 82, 178–9, 199 health monitoring 232, 236, 241 healthcare 2, 136, 144, 147–8, 154, 178–9, 183–4, 189–91, 228–53, 298; see also medicine trends 214–1534–7 Heinberg, Richard 74 Helm, Dieter 77 Heritage Foods 195 hikikomori 18 hive mind 45 holidays 31, 119; see also tourism holidays at home 255 cultural 259 dirt 236 Hollywood 33, 111–12 holographic displays 56 Home Equity Share 145 home baking 225 home-based microgeneration 64 home brewing 225 honesty 152 Hong Kong 267 hospitals 228, 241–3, 266 at home 228, 238, 240–42 hotels 19, 267 sleep 266 human cloning 23, 249 Hungary 247 hybrid humans 22 hydrogen power 64 hydrogen-powered cars 12, 31, 157, 173 Hyperactive Technologies 184 Hyundai 170 IBM 293 identities, multiple 35, 52 identity 64, 71 identity theft 88, 132 identity verification, two-way 132 immigration 151–2, 302 India 2, 10, 11, 70–72, 76, 78–9, 81, 92, 111, 125, 135, 139, 163, 174–5, 176, 247, 249–50, 254, 260, 270, 275, 279, 302 indirect taxation 86 318 individualism 36 Indonesia 2, 174 industrial robots 42 infinite content 96–7 inflation 151 information overlead 97, 120, 159, 285; see also too much information innovation 64, 81–2, 100, 175, 222, 238, 269, 277, 286–8, 291, 297, 299 innovation timeline 8 instant gratification 213 insurance 123, 138, 147–50, 154, 167, 191, 236, 250 pay-as-you-go 167 weather 264 intelligence 11 embedded 53, 154 implants 229 intelligent computers 23, 43 intelligent night vision 162–3 interaction, physical 22, 25, 97, 110, 118, 133–4, 215, 228, 243, 276, 304 interactive media 97, 105 intergenerational mortgages 140, 144–5 intermediaries 123, 135 internet 3, 10, 11, 17–18, 25, 68, 103, 108, 115–17, 124, 156, 240–41, 261, 270, 283, 289, 305 failure 301 impact on politics 93–4 sensory 56 interruption science 53 iPills 240 Iran 2, 69 Ishiguro, Hiroshi 55 Islamic fanaticism 16 Italy 92, 170, 198–9 iTunes 115, 130; see also Apple Japan 1, 18, 26, 28–9, 54–5, 63, 80–81, 114, 121, 128–9, 132, 140, 144–5, 147, 174, 186, 189, 192, 196, 198, 200, 209–10, 223, 240, 260, 264, 271, 279, 291 jetpacks 60 job security 292 journalism 96, 118 journalism, citizen 103–4, 107 joy-makers 57 FUTURE FILES Kaboodle 207 Kapor, Mitchell 45 Kenya 128 keys 28–9 Kindle 60, 121 Kramer, Peter 284 Kuhn, Thomas 281 Kurzweil, Ray 45 Kuwait 2 labor migration 290–91 labor shortages 3, 80–81, 289–90 Lanier, Jaron 47 laser shopping 212 leisure sickness 238 Let’s Dish 185 Lexus 157 libraries 121 Libya 73 life-caching 24, 107–8 lighting 158, 160 Like.com 216 limb farms 249 limited editions 216–17 live events 98, 110, 304 localization 10, 15–16, 116, 128, 170, 178, 189, 193, 195, 215, 220, 222–3, 224, 226, 255, 270, 297 location tagging 88 location-based marketing 116 longevity 188–9, 202 Longman, Philip 71 low cost 202, 219–22 luxury 202, 221, 225, 256, 260, 262, 265–6, 272 machinamas 112 machine-to-machine communication 56 marketing 115–16 location-based 116 now 116 prediction 116 Marks & Spencer 210 Maslow, Abraham 305–6 masstigue 223 materialism 37 Mayo Clinic 243 McDonald’s 130, 168, 180, 184 McKinsey 287 Index meaning, search for 16, 259, 282, 290, 305–6 MECU 132 media 96–122 democratization of 104, 108, 115 trends 96–8 medical outsourcing 247–8 medical tourism 2, 229, 247 medicine 188, 228–53; see also healthcare alternative 243–4 gendered 244–5 genomic 231 memory 229, 232, 239–40 memory loss 47 memory pills 231, 240 memory recovery 2, 228–9, 239 memory removal 29–30, 29, 240 Menicon 240 mental health 199 Meow Mix 216 Merriman, Jon 126 metabolomics 56 meta-materials 56 Metro 204–5 Mexico 2 micromedia 101 micro-payments 130, 150 Microsoft 137, 147, 293 Middle East 10, 11, 70, 81, 89, 119, 125, 129, 139, 174–5, 268, 301 migration 3, 11, 69–70, 78, 82, 234, 275, 290–91 boomerang 20 labor 290–91 Migros 215 military recruitment 69 military vehicles 158–9 mind-control toys 38 mindwipes 57 Mitsubishi 198, 279 mobile payments 123, 150 Modafinil 232 molecular biology 231 monetization 118 money 123–52 digital 12, 29, 123, 126–7, 129, 132, 138, 150, 191 monitoring, remote 154, 168, 228, 242 monolines 135, 137 319 mood sensitivity 41, 49, 154, 158, 164, 187–8 Morgan Stanley 127 mortality bonds 148 Mozilla Corp. 289 M-PESA 129 MTV 103 multigenerational families 20 multiple identities 35, 52 Murdoch, Rupert 109 muscular Christianity 16, 73 music industry 121 My-Food-Phone 242 MySpace 22, 25, 37, 46, 97, 107, 113 N11 nations (Bangladesh, Egypt, Indonesia, Iran, South Korea, Mexico, Nigeria, Pakistan, Philippines, Turkey, Vietnam) 2 nanoelectronics 56 nanomedicine 32 nanotechnology 3, 10, 23, 40, 44–5, 50, 157, 183, 232, 243, 286, 298 napcaps 56 narrowcasting 109 NASA 25, 53 nationalism 16, 70, 72–3, 139, 183, 298, 302 natural disasters 301 natural resources 2, 4, 11, 64, 298–9 Nearbynow 223 Nestlé 195 Netherlands 238 NetIntelligence 283 networkcar.com 154 networks 28, 166, 288 airborne 56 neural nets 49 neuronic whips 57 neuroscience 33, 48 Neville, Richard 58–9 New Economics Foundation 171 New Zealand 265, 269 newspapers 29, 102–9, 117, 119, 120 Nigeria 2, 73 Nike 23 nimbyism 63 no-frills 224 Nokia 61, 105 Norelift 189 320 Northern Rock 139–40 Norwich Union 167 nostalgia 16, 31–2, 51, 169–70, 179, 183, 199, 203, 225, 303 now marketing 116 nuclear annihilation 10, 91 nuclear energy 74 nutraceuticals 179, 182 Obama, Barack 92–3 obesity 75, 190–92, 199, 250–51 oceanic thermal converters 57 oil 69, 72–3, 93, 151, 174, 176, 272, 273, 301 Oman 2, 270 online relationships 38 organic computers 56 organic food 200, 226 osteoporosis 235 outsourcing 224, 292 Pakistan 2 pandemics 4, 10, 16, 59, 72, 128, 232, 234, 272, 295–7, 301 paper 37 parasite singles 145 passwords 52 pictorial 52 pathogens 233 patient simulators 247 patina 31 patriotism 63, 67, 299 pay-as-you-go cars 167–8 pay-as-you-go insurance 167 payments cellphone 129, 213 contactless 123, 150 micro- 130, 150 mobile 123, 150 pre- 123, 150 PayPal 124, 137 Pearson, Ian 44 performance-improving drugs 284–5 personal restraint 36 personal robots 42 personalization 19, 26, 56, 96–8, 100, 102–3, 106, 108–9, 120, 138, 149, 183, 205–6, 223, 244–5, 262, 267, 269 Peru 73 FUTURE FILES Peters, Tom 280 Pharmaca 244 pharmaceuticals 2, 33, 228, 237 Philippines 2, 212, 290 Philips 114 Philips, Michael 232–3 photographs 108 physical interaction 22, 25, 97, 110, 118, 133–4, 215, 228, 243, 276, 304 physicalization 96–7, 101–2, 106, 110, 120 pictorial passwords 52 piggy banks 151 Pink, Daniel 285 plagiarism 83 polarization 15–16, 285 politics 37, 63–95, 151–2 regional 63 trends 63–5 pop-up retail 216, 224 pornography 31 portability 178, 183–4 power shift eastwards 2, 10–11, 81, 252 Prada 205–6, 216 precision agriculture 181–2 precision healthcare 234–7 prediction marketing 116 predictions 37, 301–2 premiumization 223 pre-payments 123, 150 privacy 3, 15, 41, 50, 88, 154, 165–7, 205, 236, 249, 285, 295 digital 25, 97, 108 Procter & Gamble 105, 280 product sourcing 224 Prosper 124, 135 protectionism 67, 139, 156, 220, 226, 301 economic 10, 15, 72, 299 provenance 178, 193, 226 proximity indicators 32 PruHealth 149 psychological neoteny 52 public ownership 92 public transport 171 purposeful shopping 212 Qatar 2 quality 96–7, 98, 101, 109 Index quantum mechanics 56 quantum wires 56 quiet materials 56 radiation, EMF 251 radio 117 randominoes 57 ranking 34, 83, 109, 116, 134, 207 Ranking Ranqueen 186 reality mining 51 Really Cool Foods 185 rebalancing 37 recession 139–40, 202, 222 recognition 36, 304 refrigerators 197–8 refuge 121 regeneration 233 regional food 200 regional politics 63 regionality 178, 192–3 regulation 124, 137, 143 REI 207 Reid, Morris 90 relationships, online 38 religion 16, 58 remote diagnosis 228 remote monitoring 154, 168, 228, 242 renting 225 reputation 34–5 resistance to technology 51 resorts, enclosed 273 resource shortages 11, 15, 146, 155, 178, 194, 254, 300 resources, natural 2, 4, 11, 64, 73–4, 143, 298–9 respect 36, 304 restaurants 186–8 retail 20–21, 202–27, 298 pop-up 216, 224 stealth 215 theater 214 trends 202–3 Revkin, Andy 77 RFID 3, 24, 50, 121, 126, 149, 182, 185, 192, 196, 205 rickets 232 risk 15, 124, 134, 138, 141, 149–50, 162, 167, 172, 191, 265, 299–300, 303 Ritalin 232 321 road pricing 166 Robertson, Peter 49 robogoats 55 robot department store 209 Robot Rules 44 robotic assistants 54, 206 concierges 268 financial advisers 131–2 lobsters 55 pest control 57 soldiers 41, 55, 60 surgery 35, 41, 249 robotics 3, 10, 41, 44–5, 60, 238, 275, 285–6, 292, 297 robots 41, 54–5, 131, 237, 249 childcare 57 emotional capacity of 40, 60 industrial 42 personal 42 security 209 therapeutic 41, 54 Russia 2, 69, 72, 75, 80, 89, 92–3, 125, 174, 232, 254, 270, 295, 302 safety 32, 36, 151, 158–9, 172–3, 182, 192, 196 Sainsbury’s 215 Salt 187 sanctuary tourism 273 satellite tracking 166–7 Saudi Arabia 2, 69 Schwartz, Barry 186 science 13, 16, 40–62, 300 interruption 53 trends 40–42 scramble suits 57 scrapbooking 25, 108, 225 Sears Roebuck 137 seasonality 178, 193–4 second-hand goods 224 Second Life 133, 207–8 securitization 124, 140 security 16, 31, 151 security robots 209 self-driving cars 165 self-medication 242 self-publishing 103, 113–14 self-reliance 35, 75 self-repairing roads 57 322 self-replicating machines 23, 44 Selfridges 214 sensor motes 15, 50, 196 sensory internet 56 Sharia-based investment 125 Shop24 209 shopping 202–27 habitual 212 laser 212 malls 211–5 purposeful 212 slow 213 social 207 Shopping 2.0 224 short-wave scalpels 57 silicon photonics 56 simplicity 169–70, 179, 186, 202, 218, 224, 226, 272 Singapore 241 single-person households 19–20, 202–3, 208–9, 221, 244, 298, 304 skills shortage 293, 302 sky shields 57 sleep 159–60, 188, 228, 231, 246–7, 265 sleep debt 96, 266 sleep hotels 266 sleep surrogates 57 slow food 178, 193 slow shopping 213 slow travel 273 smart devices 26–7, 28, 32, 35, 44, 50, 56, 57, 164, 206, 207 smart dust 3, 15, 50, 196 smartisans 20 Smartmart 209 snakebots 55 social networks 97, 107, 110, 120, 133, 217, 261 social shopping 207 society 13, 15–16, 17–37 trends 15–16 Sodexho 193 solar energy 74 Sony 114, 121 South Africa 84, 149, 242 South America 82, 270 South Korea 2, 103, 128–9 space ladders 56 space mirrors 47 space tourism 271, 273 FUTURE FILES space tugs 57 speed 164, 202, 209, 245, 296–7 spirituality 16, 22, 282, 298, 306 spot knowledge 47 spray-on surgical gloves 57 St James’s Ethics Centre 282 stagflation 139 starch-based plastics 64 stealth retail 215 stealth taxation 86 Sterling, Bruce 55 storytelling 203 Strayer, David 161 street signs 162–3 stress 32, 96, 235, 243, 245–6, 258–9, 265, 257–9, 275, 277, 283–5 stress-control clothing 57 stupidity 151, 302 Stylehive 207 Sudan 73 suicide tourism 236 Super Suppers 185 supermarkets 135–6, 184–6, 188, 191–2, 194, 202–3, 212, 215, 218–19, 224, 229 surgery 2, 31 anti-ageing 2, 237 enhancement 249 Surowiecki, James 45 surveillance 35, 41 sustainability 4, 37, 74, 181, 193–5, 203, 281, 288, 298–9 Sweden 84 swine flu 38, 251, 272 Switzerland 168, 210, 215 synthetic biology 56 Taco Bell 184 Tactical Numerical Deterministic Model 49 tagging, location 86, 88 Taiwan 81 talent, war for 275, 279, 293; see also labor shortages Target 216 Tasmania 267 Tata Motors 174, 176 taxation 85–6, 92, 93 carbon 76, 172 conscientious objection 86 Index fat 190 flat 85–6 green 76 indirect 86 stealth 86 Tchibo 217 technology 3, 14–16, 18, 22, 26, 28, 32, 37, 40–62, 74–5, 82–3, 96, 119, 132, 147–8, 154, 157, 160, 162, 165–7, 178, 182, 195–8, 208, 221, 229, 237, 242–3, 249, 256, 261, 265–6, 268, 275–6, 280, 283–4, 292, 296–7, 300 refuseniks 30, 51, 97 trends 40–42 telemedicine 228, 238, 242 telepathy 29 teleportation 56 television 21, 96, 108, 117, 119 terrorism 67, 91, 108, 150, 262–3, 267, 272, 295–6, 301 Tesco 105, 135–6, 185, 206, 215, 219, 223 Thailand 247, 290 therapeutic robots 41, 54 thermal imaging 232 things that won’t change 10, 303–6 third spaces 224 ThisNext 207 thrift 224 Tik Tok Easy Shop 209 time scarcity 30, 96, 102, 178, 184–6, 218, 255 time shifting 96, 110, 116 time stamps 50 timeline, extinction 9 timeline, innovation 8 timelines 7 tired all the time 246 tobacco industry 251 tolerance 120 too much choice (TMC) 29, 202, 218–19 too much information (TMI) 29, 51, 53, 202, 229; see also information overload tourism 254–74 cultural 273 ethical 259 food 273 323 local 273 medical 2, 229, 247 sanctuary 273 space 271, 273 suicide 238 tribal 262 Tourism Concern 259 tourist quotas 254, 271 Toyota 48–9, 157 toys, mind-control 38 traceability 195 trading down 224 transparency 3, 15, 143, 152, 276, 282, 299 transport 15, 154–77, 298 public 155, 161 trends 154–6 transumerism 223 travel 2, 3, 11, 148, 254–74 economy 272 luxury 272 slow 273 trends 254–6 trend maps 6–7 trends 1, 5–7, 10, 13 financial services 123–5 food 178–80 healthcare 228–9 media 96–8 politics 63–5 retail 202–3 science and technology 40–42 society 15–16 transport 154–6 travel 254–6 work 275–7 tribal tourism 262 tribalism 15–16, 63, 127–8, 183, 192, 220, 260 trust 82, 133, 137, 139, 143, 192, 203, 276, 282–3 tunnels 171 Turing test 45 Turing, Alan 44 Turkey 2, 200, 247 Twitter 60, 120 two-way identity verification 132 UAE 2 UFOs 58 324 UK 19–20, 72, 76, 84, 86, 90–91, 100, 102–3, 105, 128–9, 132, 137, 139–42, 147–9, 150, 163, 167–8, 170–71, 175, 185, 195–6, 199, 200, 206, 210, 214–16, 238, 259, 267–8, 278–9, 284, 288 uncertainty 16, 30, 34, 52, 172, 199, 246, 263, 300, 303 unemployment 151 Unilever 195 University of Chicago 245–6 urban rental companies 176 urbanization 11, 18–19, 78, 84, 155, 233 Uruguay 200 US 1, 11, 19–21, 23, 55–6, 63, 67, 69, 72, 75, 77, 80–83, 86, 88–90, 92, 104–5, 106, 121, 129–33, 135, 139–42, 144, 147, 149, 150, 151, 162, 167, 169–71, 174, 185, 190–3, 195, 205–6, 209, 211, 213, 216, 218, 220, 222–3, 237–8, 240–8, 250, 260, 262, 267–8, 275, 279–80, 282–4, 287, 291 user-generated content (UGC) 46, 97, 104, 289 utility 224 values 36, 152 vending machines 209 Venezuela 69, 73 verbal signatures 132 VeriChip 126 video on demand 96 Vietnam 2, 290 Vino 100 113 Virgin Atlantic 261 virtual adultery 33 banks 134 economy 130–31 protests 65 reality 70 sex 32 stores 206–8 vacations 32, 261 worlds 157, 213, 255, 261, 270, 305 Vocation Vacations 259–60 Vodafone 137 voice recognition 41 voice-based internet search 56 voicelifts 2, 237 FUTURE FILES Volkswagen 175 voluntourism 259 Volvo 164 voting 3, 68, 90–91 Walgreens 244 Wal-Mart 105, 136–7, 215, 219–20, 223, 244, 282 war 68–9, 72 war for talent 275, 279; see also labor shortages war forecasting 49 water 69–70, 74, 77–9, 199 wearable computers 55 weather 64 weather insurance 264 Web 2.0 93, 224 Weinberg, Peter 125 wellbeing 2, 183, 188, 199 white flight 20 Wikipedia 46, 60, 104 wild swimming 273 Wilson, Edward O. 74 wind energy 74 wine producers 200 wisdom of idiots 47 Wizard 145 work 275–94 trends 275–94 work/life balance 64, 71, 260, 277, 289, 293 worldphone 19 xenophobia 16, 63 YouTube 46, 103, 107, 112 Zara 216–17 Zipcar 167 Zopa 124, 134


pages: 397 words: 109,631

Mindware: Tools for Smart Thinking by Richard E. Nisbett

affirmative action, Albert Einstein, availability heuristic, big-box store, Cass Sunstein, choice architecture, cognitive dissonance, correlation coefficient, correlation does not imply causation, cosmological constant, Daniel Kahneman / Amos Tversky, dark matter, endowment effect, experimental subject, feminist movement, fixed income, fundamental attribution error, glass ceiling, Henri Poincaré, Intergovernmental Panel on Climate Change (IPCC), Isaac Newton, job satisfaction, Kickstarter, lake wobegon effect, libertarian paternalism, longitudinal study, loss aversion, low skilled workers, Menlo Park, meta analysis, meta-analysis, quantitative easing, Richard Thaler, Ronald Reagan, selection bias, Shai Danziger, Socratic dialogue, Steve Jobs, Steven Levy, the scientific method, The Wealth of Nations by Adam Smith, Thomas Kuhn: the structure of scientific revolutions, William of Occam, Zipcar

So the cost of driving a car seems slight (I’ve got the thing, might as well use it), whereas every trip by another means hurts a bit (fifteen bucks just to go downtown?!). As it happens, many young people have learned the principle that every car trip usually costs a lot by comparison to the alternatives. They’re buying fewer cars than their parents (helped along in this by the appearance on the scene of Zipcars and their imitators). A person who uses an office in a building the person owns is likely to consider the office to be rent-free. And an accountant might indeed record her as paying nothing for rent. But in fact she is paying something for using the office, namely the payment for the office if she were to rent it out. If the person could find an office that was as good or better than her own, but that costs less money than what the person could get for her own office, she is paying an opportunity cost for using her own office.

Smith, Adam social conflict social desirability bias social facilitation effect social psychology; context in; experiments in; founding of; fundamental attribution error in; microeconomics and; in political campaigns; reality in; social influence in Social Security Social Text Socrates Socratic dialogue Sokal, Alan South Carolina Soviet Union Speed (movie) Spender, Stephen Sperber, Dan spreading activation standard deviation (SD); for IQs; for observations Standard & Poor’s Stanford University; Graduate School of Business statistical dependence statistical heuristics statistical independence status quo stereotypes Stich, Stephen stimuli; incidental Stoic philosophers Stoler, Ann Structure of Scientific Revolutions, The (Kuhn) Subaru subliminal perception and persuasion Summers, Lawrence sunk costs Sunstein, Cass Sweden syllogisms Talmudic scholars Tanzania Tao Tennessee Texas text, reality as Thaler, Richard theology Thorndike, Edward Time magazine Towers of Hanoi problem Toyota tragedy of the commons training, transfer of traits; behaviors related to; correlations for; role-related “Transgressing the Boundaries” (Sokal) Triplett, Norman Turkish language Tversky, Amos Twain, Mark uncertainty unconscious mind; rational Unitarians United States; academic performance in; allergies in; autism diagnosis in; crime prevention programs in; death penalty in; dialectical thinking in; health issues in; history teachers in; homicide versus suicide deaths in; incarceration rate in; income ranges in; life insurance coverage in; manufacturing in; minority advancement in armed forces of; national election polls in; oil reserves of; per capita GDP in; pragmatism in; product choice in; Social Security program in; subjectivist view in; vaccination in; values and beliefs in vaccination validity; of arguments; reliability and value: expected; of human life; monetary, in cost-benefit analysis; sentimental; of sunk costs and opportunity costs Van Buren, Abigail (Dear Abby) variables; continuous; control; correlation of; economic; outcome; predictor; regression to the mean of; see also dependent variables; independent variables Varnum, Michael Venn, John Venn diagrams Vermont Volkswagen von Neuman, John Wall Street Journal, The Washington, University of Washington State Institute for Public Policy Western culture, difference between Eastern culture and, see cultural differences West Germany What Works Clearinghouse Whitehead, Alfred North William of Occam Wilson, Timothy within designs World Economic Forum Zajonc, Robert Zen Buddhism Zeno Zhang, Yitang Zipcars A NOTE ABOUT THE AUTHOR Richard E. Nisbett is Distinguished University Professor of Psychology at the University of Michigan and one of the world’s most respected psychologists. He has been awarded the Distinguished Scientific Contribution Award of the American Psychological Association and the William James Fellow Award for Distinguished Scientific Achievements of the Association for Psychological Science, among others.


pages: 373 words: 112,822

The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley Are Changing the World by Brad Stone

Affordable Care Act / Obamacare, Airbnb, Amazon Web Services, Andy Kessler, autonomous vehicles, Ben Horowitz, Boris Johnson, Burning Man, call centre, Chuck Templeton: OpenTable:, collaborative consumption, East Village, fixed income, Google X / Alphabet X, housing crisis, inflight wifi, Jeff Bezos, Justin.tv, Kickstarter, Lyft, Marc Andreessen, Mark Zuckerberg, Menlo Park, Mitch Kapor, Necker cube, obamacare, Paul Graham, peer-to-peer, Peter Thiel, race to the bottom, rent control, ride hailing / ride sharing, Ruby on Rails, Sand Hill Road, self-driving car, semantic web, sharing economy, side project, Silicon Valley, Silicon Valley startup, Skype, South of Market, San Francisco, Startup school, Steve Jobs, TaskRabbit, Tony Hsieh, transportation-network company, Travis Kalanick, Uber and Lyft, Uber for X, uber lyft, ubercab, Y Combinator, Y2K, Zipcar

Green was so disgusted with Southern California traffic that he left his beat-up Volvo at home when he enrolled at the University of California at Santa Barbara, committing himself to public transportation. “I wanted to push myself and to see what it was like getting around,” he said. During his sophomore year in 2002, he learned about the East Coast car-sharing club Zipcar, which allowed members to take out vehicles for flexible periods without owning them. After failing to get Zipcar to put cars in Santa Barbara, Green started a car-sharing program at his school. The university purchased a small fleet of Toyota Priuses and Green devised a system so that students could book the cars on a website and unlock doors with special radio ID cards and access codes.4 He spent two years on the project and a couple thousand students started using it.


pages: 421 words: 110,406

Platform Revolution: How Networked Markets Are Transforming the Economy--And How to Make Them Work for You by Sangeet Paul Choudary, Marshall W. van Alstyne, Geoffrey G. Parker

3D printing, Affordable Care Act / Obamacare, Airbnb, Alvin Roth, Amazon Mechanical Turk, Amazon Web Services, Andrei Shleifer, Apple's 1984 Super Bowl advert, autonomous vehicles, barriers to entry, big data - Walmart - Pop Tarts, bitcoin, blockchain, business cycle, business process, buy low sell high, chief data officer, Chuck Templeton: OpenTable:, clean water, cloud computing, connected car, corporate governance, crowdsourcing, data acquisition, data is the new oil, digital map, discounted cash flows, disintermediation, Edward Glaeser, Elon Musk, en.wikipedia.org, Erik Brynjolfsson, financial innovation, Haber-Bosch Process, High speed trading, information asymmetry, Internet of things, inventory management, invisible hand, Jean Tirole, Jeff Bezos, jimmy wales, John Markoff, Khan Academy, Kickstarter, Lean Startup, Lyft, Marc Andreessen, market design, Metcalfe’s law, multi-sided market, Network effects, new economy, payday loans, peer-to-peer lending, Peter Thiel, pets.com, pre–internet, price mechanism, recommendation engine, RFID, Richard Stallman, ride hailing / ride sharing, Robert Metcalfe, Ronald Coase, Satoshi Nakamoto, self-driving car, shareholder value, sharing economy, side project, Silicon Valley, Skype, smart contracts, smart grid, Snapchat, software is eating the world, Steve Jobs, TaskRabbit, The Chicago School, the payments system, Tim Cook: Apple, transaction costs, Travis Kalanick, two-sided market, Uber and Lyft, Uber for X, uber lyft, winner-take-all economy, zero-sum game, Zipcar

Phil Simon, The Age of the Platform: How Amazon, Apple, Facebook, and Google Have Redefined Business (Henderson, NV: Motion Publishing, 2011). 8. Feng Zhu and Marco Iansiti, “Entry into Platform-Based Markets,” Strategic Management Journal 33, no. 1 (2012): 88–106. 9. Jason Tanz, “How Airbnb and Lyft Finally Got Americans to Trust Each Other,” Wired, April 23, 2014, http://www.wired.com/2014/04/trust-in-the-share-economy/. 10. Arun Sundararajan, “From Zipcar to the Sharing Economy,” Harvard Business Review, January 3, 2013, https://hbr.org/2013/01/from-zipcar-to-the-sharing-eco/. 11. Dan Charles, “In Search of a Drought Strategy, California Looks Down Under,” The Salt, NPR, August 19, 2015, http://www.npr.org/sections/thesalt/2015/08/19/432885101/in-search-of-salvation-from-drought-california-looks-down-under. 12. Simon, The Age of the Platform. 13. Hemant K. Bhargava and Vidyanand Choudhary, “Economics of an Information Intermediary with Aggregation Benefits,” Information Systems Research 15, no. 1 (2004): 22–36. 14.


pages: 484 words: 114,613

No Filter: The Inside Story of Instagram by Sarah Frier

Airbnb, Amazon Web Services, blockchain, Clayton Christensen, cloud computing, cryptocurrency, Donald Trump, Elon Musk, Frank Gehry, Jeff Bezos, Marc Andreessen, Mark Zuckerberg, Menlo Park, Minecraft, move fast and break things, move fast and break things, Network effects, new economy, Oculus Rift, Peter Thiel, ride hailing / ride sharing, side project, Silicon Valley, Silicon Valley startup, Snapchat, Steve Jobs, TaskRabbit, Tony Hsieh, Travis Kalanick, ubercab, Zipcar

Even during his charmed childhood, Systrom would explore his hobbies with this level of academic fervor, in pursuit of perfection. Born in December 1983, he was raised, along with his sister, Kate, in a two-story house with a long driveway on a tree-lined street in suburban Holliston, Massachusetts, about an hour west of Boston. His energetic mother, Diane, was vice president of marketing at nearby Monster.com, and later at Zipcar, and introduced her children to the internet back when the connection took over the phone line. His father, Doug, was a human resources executive at the conglomerate that owned Marshalls and HomeGoods discount stores. Systrom was an earnest, curious kid who loved going to the library and playing the futuristic, demon-riddled first-person shooter game Doom II on the computer. His introduction to computer programming was creating his own levels in the game.

, 2, 8, 11, 24, 116 in attempt to buy Facebook, 57 Flickr acquired by, 54 @yock7, 169 Young, Neil, 129 YouTube, 39, 59, 109, 112, 130, 137, 157, 165, 171, 215, 219, 232, 240, 248, 253 algorithm on, 233–34 Communications Decency Act and, 41 fake news on, 225 Google’s acquisition of, 53, 105 Yuki, Ashley, 175–76, 177 Zappos, 105 Zazzle, 5 Zero to One (Thiel), 191, 193 Zimmerman, Joel Thomas (Deadmau5), 70 Zipcar, 3 Zollman, Jessica, 40, 41–43, 53, 70, 72–73, 97, 104 Zoufonoun, Amin, 58–59, 60, 61–62, 84–85 Zuckerberg, Mark, 27, 52, 106, 112, 148–49, 150, 213, 220–21, 262, 274, 276 in attempt to buy Twitter, 57 in attempts to buy Snapchat, 114–15, 116, 117, 122, 125, 183, 191, 200–202 better understanding of FB users as goal of, 221–22 and Cambridge Analytica scandal, 258 as committed to IG’s independence at FB, 54, 55, 63, 67, 95, 96, 106, 121 competitiveness of, 108, 148 credit for IG’s success taken by, 266–67 in decision to buy IG, 56–57; see also Facebook, Instagram acquired by dominance as goal of, 78, 109, 124 and fake news scandal at FB, 211–12, 225 “family of apps” bundled together by, 255–56, 267–68 FB support for IG shut down by, 268–69 and FTC investigation of FB’s IG acquisition, 76 Greek and Roman history interest of, 106 hoodie worn by, 2, 74 IG cannibalization of FB concern of, 223, 226, 227–28 at IG video launch, 111 Krieger’s meeting with, 60 Krieger’s relationship with, 252–53, 254–55, 256, 264 and Krieger’s resignation from IG, 272 in negotiations with Systrom, 57–58, 60–62, 73; see also Facebook, Instagram acquired by new year’s resolutions of, 221–22 personal security of, 107, 134, 222 problems anticipated by, 149, 214–15 rising tensions between Systrom and, 217, 252, 262, 267 similar background of Systrom and, 106–7 6,000 word manifesto of, 221 Spiegel and, 116–17, 200, 201–2 Systrom pressed to build IG’s business model by, 163–65, 167 Systrom’s 2005 meeting with, 1–3 Systrom’s relationship with, 7, 38, 55, 95, 104–5, 107–8, 216–17, 251, 252–53, 256, 264, 266–68, 269–70 and Systrom’s resignation from IG, 272 testimony to Congress by, 258–59, 262 understanding of teens as goal of, 116 and WhatsApp, 64, 125, 217, 256 see also Facebook Zuckerberg, Randi, 126–28, 130, 148 ZuckPri, 95 Zwift, 186 Simon & Schuster 1230 Avenue of the Americas New York, NY 10020 www.SimonandSchuster.com Copyright © 2020 by Sarah Frier All rights reserved, including the right to reproduce this book or portions thereof in any form whatsoever.


pages: 179 words: 43,441

The Fourth Industrial Revolution by Klaus Schwab

3D printing, additive manufacturing, Airbnb, Amazon Mechanical Turk, Amazon Web Services, augmented reality, autonomous vehicles, barriers to entry, Baxter: Rethink Robotics, bitcoin, blockchain, Buckminster Fuller, call centre, clean water, collaborative consumption, commoditize, conceptual framework, continuous integration, crowdsourcing, digital twin, disintermediation, disruptive innovation, distributed ledger, Edward Snowden, Elon Musk, epigenetics, Erik Brynjolfsson, future of work, global value chain, Google Glasses, income inequality, Internet Archive, Internet of things, invention of the steam engine, job automation, job satisfaction, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, life extension, Lyft, mass immigration, megacity, meta analysis, meta-analysis, more computing power than Apollo, mutually assured destruction, Narrative Science, Network effects, Nicholas Carr, personalized medicine, precariat, precision agriculture, Productivity paradox, race to the bottom, randomized controlled trial, reshoring, RFID, rising living standards, Sam Altman, Second Machine Age, secular stagnation, self-driving car, sharing economy, Silicon Valley, smart cities, smart contracts, software as a service, Stephen Hawking, Steve Jobs, Steven Levy, Stuxnet, supercomputer in your pocket, TaskRabbit, The Future of Employment, The Spirit Level, total factor productivity, transaction costs, Uber and Lyft, uber lyft, Watson beat the top human players on Jeopardy!, WikiLeaks, winner-take-all economy, women in the workforce, working-age population, Y Combinator, Zipcar

Shift 17: The Sharing Economy The tipping point: Globally more trips/journeys via car sharing than in private cars By 2025: 67% of respondents expected this tipping point to have occurred The common understanding of this phenomenon is the usually technology-enabled ability for entities (individuals or organizations) to share the use of a physical good/asset, or share/provide a service, at a level that was not nearly as efficient or perhaps even possible before. This sharing of goods or services is commonly possible through online marketplaces, mobile apps/location services or other technology-enabled platforms. These have reduced the transaction costs and friction in the system to a point where it is an economic gain for all involved, divided in much finer increments. Well-known examples of the sharing economy exist in the transportation sector. Zipcar provides one method for people to share use of a vehicle for shorter periods of time and more reasonably than traditional rental car companies. RelayRides provides a platform to locate and borrow someone’s personal vehicle for a period of time. Uber and Lyft provide much more efficient “taxi-like” services from individuals, but aggregated through a service, enabled by location services and accessed through mobile apps.


pages: 519 words: 118,095

Your Money: The Missing Manual by J.D. Roth

Airbnb, asset allocation, bank run, buy and hold, buy low sell high, car-free, Community Supported Agriculture, delayed gratification, diversification, diversified portfolio, estate planning, Firefox, fixed income, full employment, hedonic treadmill, Home mortgage interest deduction, index card, index fund, late fees, mortgage tax deduction, Own Your Own Home, passive investing, Paul Graham, random walk, Richard Bolles, risk tolerance, Robert Shiller, Robert Shiller, speech recognition, stocks for the long run, traveling salesman, Vanguard fund, web application, Zipcar

Even if you keep your car, just driving less can save you money. And it may seem old-fashioned, but don't forget walking and biking as ways to get around (and burn a few calories). Or check out the public transportation in your area. If those options won't cut it, look into getting a scooter (you can read about one Get Rich Slowly reader's scooter-based lifestyle at http://tinyurl.com/GRS-scooter.) Or check out car-sharing organizations like Zipcar (www.zipcar.com). Note If the idea of a car-free lifestyle intrigues you, pick up a copy of How to Live Well Without Owning a Car (Ten Speed Press, 2006) by Chris Balish. It includes tips for getting to work without a car, as well as some hints on what do with all the money you'll save! Finding Deals on Vacation and Travel As you learned in Chapter 1, experiences are more likely to make you happy than Stuff.


pages: 538 words: 138,544

The Story of Stuff: The Impact of Overconsumption on the Planet, Our Communities, and Our Health-And How We Can Make It Better by Annie Leonard

air freight, banking crisis, big-box store, blood diamonds, Bretton Woods, California gold rush, carbon footprint, clean water, Community Supported Agriculture, dematerialisation, employer provided health coverage, energy security, European colonialism, Firefox, Food sovereignty, Ford paid five dollars a day, full employment, global supply chain, income inequality, Indoor air pollution, intermodal, Jeff Bezos, job satisfaction, Kickstarter, liberation theology, McMansion, Nelson Mandela, new economy, oil shale / tar sands, peak oil, Ralph Nader, renewable energy credits, Silicon Valley, special economic zone, supply-chain management, the built environment, trade liberalization, trickle-down economics, union organizing, Wall-E, Whole Earth Review, Zipcar

How can we show our affection, engage our kids, and amuse ourselves without using more and more resources? Rather than our status being signaled by the clothes we wear, the cars we drive, and the size of our homes, can’t status be based upon kindness, experience, and wisdom? Let’s get creative, people! And we can get back to that essential social activity known as sharing. Car-sharing programs such as Zipcar, tool-lending libraries like the one offered by the City of Berkeley, and good old-fashioned borrowing between neighbors are great strategies for less resource intensive ways to meet our needs. This approach has the added benefit of building community and strengthening interpersonal relationships, which psychologists and social scientists have proven to be an important factor in mental health and happiness.

Shell, 33 Women’s Voices for the Earth, 262 Woods, Tiger, 165 Worker health and safety, 47, 49–50, 59, 60, 62, 68, 84–87, 108, 122–124, 134, 160 Working hours, 246–247 World Bank (International Bank for Reconstruction and Development), 38, 39, 128–132, 137, 140, 216 World Bank Bonds Boycott (WBBB), 39 World Bank Group, 38–39 World Health Organization, 13, 59, 222, 223 World Trade Organization (WTO), 128–129, 132–136, 140, 255 World War II, 128 World Wildlife Fund, 40 Worldwatch Institute, 67, 149 Wuppertal Institute for Climate, Environment and Energy, 41 Xylene, 60 Yasuní rainforest, 30–31 Youth Conservation Corps (YCC), 6 Zambia, 130 Zero waste programs, 216, 234–236 Zinc, 59 Zipcar, 43 ABOUT THE AUTHORS Annie Leonard, born in Seattle in 1964, learned to love nature in the forests of the Pacific Northwest. When as a college student in New York City she saw her beloved trees turned to wastepaper and packaging, she followed them to the world’s largest dump, and found her calling. After a stint doing graduate work at Cornell University in upstate New York, she spent nearly two decades tracking international waste trafficking and fighting incineration around the world, first as an employee of Greenpeace International from 1988–1996.


pages: 428 words: 134,832

Straphanger by Taras Grescoe

active transport: walking or cycling, Affordable Care Act / Obamacare, airport security, Albert Einstein, big-box store, bike sharing scheme, Boris Johnson, British Empire, call centre, car-free, carbon footprint, City Beautiful movement, congestion charging, correlation does not imply causation, David Brooks, deindustrialization, East Village, edge city, Enrique Peñalosa, extreme commuting, financial deregulation, Frank Gehry, glass ceiling, Golden Gate Park, housing crisis, hydraulic fracturing, indoor plumbing, intermodal, invisible hand, Jane Jacobs, jitney, Joan Didion, Kickstarter, Kitchen Debate, laissez-faire capitalism, Marshall McLuhan, mass immigration, McMansion, megacity, mortgage tax deduction, Network effects, New Urbanism, obamacare, oil shale / tar sands, oil shock, Own Your Own Home, peak oil, pension reform, Peter Calthorpe, Ponzi scheme, Ronald Reagan, Rosa Parks, sensible shoes, Silicon Valley, Skype, the built environment, The Death and Life of Great American Cities, the High Line, transit-oriented development, union organizing, urban planning, urban renewal, urban sprawl, walkable city, white flight, working poor, young professional, Zipcar

In the kitchen, I met Froehlich’s partner, Susanna Gilbertson, who was busy trying to dissuade a giggling Zora from wedging herself beneath a set of shelves. “When our daughter was born,” said Froehlich, “we thought we’d give it a year and decide if we needed to buy a car.” “We talked about it a lot at first,” said Gilbertson. “The few times we’ve really needed a car, we’ve used Philly Car Share, which is like Zipcar. That seems to work fine.” Gilbertson said she relied on SEPTA more than Michael. “Mike takes Zora to day care on his bike, but I’m still a bit scared of cycling on Philly’s streets.” She commutes to her Center City job as a domestic violence educator on the trolley, and rides buses to get to workshops. Gilbertson said she had no regrets about living car-free. Riding bikes and using transit saved the family a lot of money, which didn’t surprise me.

When I’m running late for an appointment, I can grab a Bixi a couple of hundred yards from our front door and pedal it the few blocks to the nearest métro station. People tell Erin and me that once we become parents, we’ll buckle and buy a car of our own. We’re not so sure. The rare times we really need a car—to make a run to a furniture store or to visit a friend’s cottage—we have a membership with Communauto, the local version of Zipcar. And going to Copenhagen has given me an idea. We’ve recently spotted a couple in our neighborhood who use a cargo bike, imported from Denmark, to shuttle their young children to and from school. For a fraction of the cost of an SUV, we could pedal our kids to day care, school, or the park. Erin and I have gone from wondering if we could get through our lives without owning a car to wondering why we ever thought we needed one.


San Francisco by Lonely Planet

airport security, Albert Einstein, Apple II, back-to-the-land, banking crisis, Bay Area Rapid Transit, Burning Man, California gold rush, car-free, carbon footprint, centre right, Chuck Templeton: OpenTable:, David Brooks, Electric Kool-Aid Acid Test, G4S, game design, glass ceiling, Golden Gate Park, Haight Ashbury, Joan Didion, Loma Prieta earthquake, Mason jar, New Urbanism, Silicon Valley, South of Market, San Francisco, stealth mode startup, stem cell, Steve Jobs, Steve Wozniak, Stewart Brand, transcontinental railway, urban sprawl, Whole Earth Catalog, Zipcar

Major car-rental agencies include: Alamo Rent-a-Car ( 415-693-0191, 800-327-9633; www.alamo.com; 750 Bush St, Downtown; 7am-7pm; 2, 3, 4, 76; Powell-Mason, Powell-Hyde) Avis ( 415-929-2555, 800-831-2847; www.avis.com; 675 Post St, Downtown; 6am-6pm; 2, 3, 4, 76) Budget ( 415-292-8981, 800-527-0700; www.budget.com; 321 Mason St, Downtown; 6am-6pm; 2, 3, 4, 38) Dollar ( 800-800-5252; www.dollarcar.com; 364 O’Farrell St, Downtown; 7am-7pm; 2, 3, 4, 38) Hertz ( 415-771-2200, 800-654-3131; www.hertz.com; 325 Mason St, Downtown; 6am-6pm Mon-Thu, to 8pm Fri & Sat; 2, 3, 4, 38) Thrifty ( 415-788-6906, 800-367-2277; www.thrifty.com; 350 O’Farrell St, Downtown; 7am-7pm; 2, 3, 4, 38) Car Share Car-sharing is a convenient alternative to rentals that spares you pick-up/drop-off and parking hassles: reserve a car online for an hour or two or all day, and you can usually pick up/drop off your car within blocks of where you’re staying. It also does the environment a favor: fewer cars on the road means less congestion and pollution, especially with fuel-efficient and hybrid share-cars. Zipcar ( 866-494-7227; www.zipcar.com) rents Prius Hybrids and Minis by the hour for flat rates starting at $6.98 per hour, including gas and insurance, or by day for $69.30; a $25 application fee and $50 prepaid usage are required in advance. Drivers without a US driver’s license should follow instructions on the website. Once approved, cars can be reserved online or by phone. Check the website for pick-up/drop-off locations.


pages: 497 words: 150,205

European Spring: Why Our Economies and Politics Are in a Mess - and How to Put Them Right by Philippe Legrain

3D printing, Airbnb, Asian financial crisis, bank run, banking crisis, barriers to entry, Basel III, battle of ideas, Berlin Wall, Big bang: deregulation of the City of London, Boris Johnson, Bretton Woods, BRICs, British Empire, business cycle, business process, capital controls, Capital in the Twenty-First Century by Thomas Piketty, Carmen Reinhart, Celtic Tiger, central bank independence, centre right, cleantech, collaborative consumption, collapse of Lehman Brothers, collective bargaining, corporate governance, creative destruction, credit crunch, Credit Default Swap, crony capitalism, currency manipulation / currency intervention, currency peg, debt deflation, Diane Coyle, disruptive innovation, Downton Abbey, Edward Glaeser, Elon Musk, en.wikipedia.org, energy transition, eurozone crisis, fear of failure, financial deregulation, first-past-the-post, forward guidance, full employment, Gini coefficient, global supply chain, Growth in a Time of Debt, hiring and firing, hydraulic fracturing, Hyman Minsky, Hyperloop, immigration reform, income inequality, interest rate derivative, Intergovernmental Panel on Climate Change (IPCC), Irish property bubble, James Dyson, Jane Jacobs, job satisfaction, Joseph Schumpeter, Kenneth Rogoff, Kickstarter, labour market flexibility, labour mobility, liquidity trap, margin call, Martin Wolf, mittelstand, moral hazard, mortgage debt, mortgage tax deduction, North Sea oil, Northern Rock, offshore financial centre, oil shale / tar sands, oil shock, open economy, peer-to-peer rental, price stability, private sector deleveraging, pushing on a string, quantitative easing, Richard Florida, rising living standards, risk-adjusted returns, Robert Gordon, savings glut, school vouchers, self-driving car, sharing economy, Silicon Valley, Silicon Valley startup, Skype, smart grid, smart meter, software patent, sovereign wealth fund, Steve Jobs, The Death and Life of Great American Cities, The Wealth of Nations by Adam Smith, too big to fail, total factor productivity, Tyler Cowen: Great Stagnation, working-age population, Zipcar

Airbnb, a company based in San Francisco, allows people to rent out accommodation for the night; by the end of 2013 ten million people had used its services, many of them in Europe.553 It now has several European rivals: Wimdu and 9flats, both based in Berlin, and London-based onefinestay, which also offers upmarket services. Car-sharing services have mushroomed too. Some are, in effect, more flexible car-rental companies that allow you to hire a vehicle by the hour off the street. The world’s biggest, America’s Zipcar, snapped up European rivals such as Britain’s Streetcar and Spain’s Avancar, before itself being bought by Avis, a traditional car-rental company, in 2013.554 Others allow people to hire out their own car. One is Paris-based Buzzcar, founded by the founder of Zipcar. Tamyca is a German equivalent. (Whipcar, a British one, closed in 2013.) Still others offer taxi-like services, notably Uber, that can call on additional drivers at peak times. In France, La Machine du Voisin even allows people to rent out the use of their washing machine.555 Such peer-to-peer rental schemes make better use of an economy’s assets, provide extra income for their owners and are often cheaper and more convenient for borrowers.


pages: 565 words: 151,129

The Zero Marginal Cost Society: The Internet of Things, the Collaborative Commons, and the Eclipse of Capitalism by Jeremy Rifkin

"Robert Solow", 3D printing, active measures, additive manufacturing, Airbnb, autonomous vehicles, back-to-the-land, big-box store, bioinformatics, bitcoin, business process, Chris Urmson, clean water, cleantech, cloud computing, collaborative consumption, collaborative economy, Community Supported Agriculture, Computer Numeric Control, computer vision, crowdsourcing, demographic transition, distributed generation, en.wikipedia.org, Frederick Winslow Taylor, global supply chain, global village, Hacker Ethic, industrial robot, informal economy, Intergovernmental Panel on Climate Change (IPCC), intermodal, Internet of things, invisible hand, Isaac Newton, James Watt: steam engine, job automation, John Markoff, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, Julian Assange, Kickstarter, knowledge worker, longitudinal study, Mahatma Gandhi, manufacturing employment, Mark Zuckerberg, market design, mass immigration, means of production, meta analysis, meta-analysis, natural language processing, new economy, New Urbanism, nuclear winter, Occupy movement, off grid, oil shale / tar sands, pattern recognition, peer-to-peer, peer-to-peer lending, personalized medicine, phenotype, planetary scale, price discrimination, profit motive, QR code, RAND corporation, randomized controlled trial, Ray Kurzweil, RFID, Richard Stallman, risk/return, Ronald Coase, search inside the book, self-driving car, shareholder value, sharing economy, Silicon Valley, Skype, smart cities, smart grid, smart meter, social web, software as a service, spectrum auction, Steve Jobs, Stewart Brand, the built environment, The Nature of the Firm, The Structural Transformation of the Public Sphere, The Wealth of Nations by Adam Smith, The Wisdom of Crowds, Thomas Kuhn: the structure of scientific revolutions, Thomas L Friedman, too big to fail, transaction costs, urban planning, Watson beat the top human players on Jeopardy!, web application, Whole Earth Catalog, Whole Earth Review, WikiLeaks, working poor, zero-sum game, Zipcar

An increasing number of young people belong to car-sharing clubs in which they pay a small membership fee and, in return, are provided access to automobiles when they need them. Their membership comes with smart cards giving them access to vehicles scattered in various car parks across cities. Members reserve cars in advance over the Web or with a smartphone app. While some of the operations, like Zipcar and Chicago’s I-Go, are privately owned, many more are operated by nonprofit organizations, like Philly Car Share, City CarShare in San Francisco, and HourCar in Minneapolis. In 2012, 800,000 people in the United States belonged to car-sharing services. Globally, 1.7 million people are car sharing in 27 countries.2 A recent study by Frost and Sullivan Consultants forecasts more than 200 car-sharing operations across the European Union by 2020, with a car-sharing vehicle fleet expected to increase from 21,000 to 240,000 vehicles.

“Couchsurfing: Sharing Your Life,” Couchsurfing, 2013, https://www.couchsurfing.org/n/about (accessed June 19, 2013). 38. Cody Kittle, “Adventures in Couch Surfing.” 39. “Couchsurfing: Statistics.” 40. Katherine Boyle, “Why Buy that Dress, Movie, Car or Bike When You Can Rent?” Washington Post, March 4, 2012, http://articles.washingtonpost.com/2012-03-04/lifestyle/35449189_1 _zipcar-rent-ties (accessed June 15, 2013). 41. “History and Background,” The Freecycle Network, http://www.freecycle.org/about/back ground (accessed June 27, 2013). 42. Sarah Perez, “Kids’ Clothing Consignment Service ThredUP Prepares to Take on Threadflip, Poshmark & More with Move into Women’s Apparel,” TechCrunch, February 20, 2013, http://techcrunch.com/2013/02/20/kids-clothing-consignment-service-thredup-prepares-to-take-on -threadflip-poshmark-more-with-move-into-womens-apparel/ (accessed June 18, 2013). 43.


pages: 169 words: 56,250

Startup Communities: Building an Entrepreneurial Ecosystem in Your City by Brad Feld

barriers to entry, cleantech, cloud computing, corporate social responsibility, G4S, Grace Hopper, job satisfaction, Kickstarter, Lean Startup, minimum viable product, Network effects, paypal mafia, Peter Thiel, place-making, pre–internet, Richard Florida, Ruby on Rails, Silicon Valley, Silicon Valley startup, smart cities, software as a service, Steve Jobs, text mining, Y Combinator, zero-sum game, Zipcar

One of our goals through the Startup America Partnership is to support regional startup ecosystems throughout the country where entrepreneurs, investors, local leaders, universities, and other partners foster an environment ripe for startup activity. Brad Feld has been a pioneer in developing regional ecosystems, first with TechStars, and more recently as one of the leaders on the Startup Colorado regional initiative. He has taken what he has learned and created this book to help shape the thinking about best practices for developing startup communities. At America Online (AOL), Zipcar, and LivingSocial, I’ve experienced firsthand the significant contribution that a strong entrepreneurial ecosystem has to a business. While Silicon Valley is the iconic example, we are seeing success and potential in other places as well, like Washington, D.C.; Chicago; Denver; Boston; Seattle; Portland; Austin; Raleigh; and Nashville. But the startup revolution isn’t limited to these cities—any locality in the United States can build a vibrant startup community if it strategically brings together the key partners who support growth.


pages: 272 words: 66,985

Hyperfocus: How to Be More Productive in a World of Distraction by Chris Bailey

"side hustle", Albert Einstein, Any sufficiently advanced technology is indistinguishable from magic, Cal Newport, Chuck Templeton: OpenTable:, Clayton Christensen, correlation does not imply causation, deliberate practice, functional fixedness, game design, knowledge economy, knowledge worker, Parkinson's law, randomized controlled trial, Richard Feynman, Skype, twin studies, Zipcar

peaceful and refreshing: Gloria Mark, Stephen Voida, and Armand Cardello, “A Pace Not Dictated by Electrons: An Empirical Study of Work Without Email,” in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (New York: ACM, 2012), 555–64, doi:10.1145/2207676.2207754. daily in meetings: Infocom, “Meetings in America: A Study of Trends, Costs, and Attitudes Toward Business Travel and Teleconferencing, and Their Impact on Productivity” (Verizon Conferencing white paper). the modern office: Chris Bailey, “The Five Habits of Happier, More Productive Workplaces” (Zipcar white paper, October 19, 2016). “compendium of information”: Shalini Misra et al., “The iPhone Effect: The Quality of In-Person Social Interactions in the Presence of Mobile Devices,” Environment and Behavior 48, no. 2 (2016): 275–98. “connection, and relationship quality”: Andrew K. Przybylski and Netta Weinstein, “Can You Connect with Me Now? How the Presence of Mobile Communication Technology Influences Face-to-Face Conversation Quality,” Journal of Social and Personal Relationships 30, no. 3 (2013): 237–46.


pages: 237 words: 67,154

Ours to Hack and to Own: The Rise of Platform Cooperativism, a New Vision for the Future of Work and a Fairer Internet by Trebor Scholz, Nathan Schneider

1960s counterculture, activist fund / activist shareholder / activist investor, Airbnb, Amazon Mechanical Turk, barriers to entry, basic income, bitcoin, blockchain, Build a better mousetrap, Burning Man, capital controls, citizen journalism, collaborative economy, collaborative editing, collective bargaining, commoditize, conceptual framework, crowdsourcing, cryptocurrency, Debian, deskilling, disintermediation, distributed ledger, Ethereum, ethereum blockchain, future of work, gig economy, Google bus, hiring and firing, income inequality, information asymmetry, Internet of things, Jacob Appelbaum, Jeff Bezos, job automation, Julian Assange, Kickstarter, lake wobegon effect, low skilled workers, Lyft, Mark Zuckerberg, means of production, minimum viable product, moral hazard, Network effects, new economy, offshore financial centre, openstreetmap, peer-to-peer, post-work, profit maximization, race to the bottom, ride hailing / ride sharing, SETI@home, shareholder value, sharing economy, Shoshana Zuboff, Silicon Valley, smart cities, smart contracts, Snapchat, TaskRabbit, technoutopianism, transaction costs, Travis Kalanick, Uber for X, uber lyft, union organizing, universal basic income, Whole Earth Catalog, WikiLeaks, women in the workforce, Zipcar

Platform cooperativism presents the possibility that much of the current sharing economy should be restructured around and beyond these existing organizations. But the work required to sustain such structures can limit involvement to those with the time and skills to do so. The interaction designer for platform co-ops should therefore work to enable participants to create and maintain “lighter,” but no less sustainable, communities. At the outset of what is now called the sharing economy, many systems were membership-based: for instance, Zipcar. Current mainstream sharing economy systems require participants to have an online account, but most have dropped the rhetoric of “member.” The dominant players continue to brand themselves as a community, while users experience the systems more like customers. There is an opportunity for platform co-op designers to revive the project of establishing genuine community. A pivotal touchpoint is the ubiquitous profile page.


Principles of Corporate Finance by Richard A. Brealey, Stewart C. Myers, Franklin Allen

3Com Palm IPO, accounting loophole / creative accounting, Airbus A320, Asian financial crisis, asset allocation, asset-backed security, banking crisis, Bernie Madoff, big-box store, Black-Scholes formula, break the buck, Brownian motion, business cycle, buy and hold, buy low sell high, capital asset pricing model, capital controls, Carmen Reinhart, carried interest, collateralized debt obligation, compound rate of return, computerized trading, conceptual framework, corporate governance, correlation coefficient, credit crunch, Credit Default Swap, credit default swaps / collateralized debt obligations, cross-subsidies, discounted cash flows, disintermediation, diversified portfolio, equity premium, eurozone crisis, financial innovation, financial intermediation, fixed income, frictionless, fudge factor, German hyperinflation, implied volatility, index fund, information asymmetry, intangible asset, interest rate swap, inventory management, Iridium satellite, Kenneth Rogoff, law of one price, linear programming, Livingstone, I presume, London Interbank Offered Rate, Long Term Capital Management, loss aversion, Louis Bachelier, market bubble, market friction, money market fund, moral hazard, Myron Scholes, new economy, Nick Leeson, Northern Rock, offshore financial centre, Ponzi scheme, prediction markets, price discrimination, principal–agent problem, profit maximization, purchasing power parity, QR code, quantitative trading / quantitative finance, random walk, Real Time Gross Settlement, risk tolerance, risk/return, Robert Shiller, Robert Shiller, shareholder value, Sharpe ratio, short selling, Silicon Valley, Skype, Steve Jobs, The Nature of the Firm, the payments system, the rule of 72, time value of money, too big to fail, transaction costs, University of East Anglia, urban renewal, VA Linux, value at risk, Vanguard fund, yield curve, zero-coupon bond, zero-sum game, Zipcar

Details follow in later chapters. A corporation is a legal entity. In the view of the law, it is a legal person that is owned by its shareholders. As a legal person, the corporation can make contracts, carry on a business, borrow or lend money, and sue or be sued. One corporation can make a takeover bid for another and then merge the two businesses. Corporations pay taxes—but cannot vote! BEYOND THE PAGE ● ● ● ● ● Zipcar’s articles brealey.mhhe.com/c01 In the U.S., corporations are formed under state law, based on articles of incorporation that set out the purpose of the business and how it is to be governed and operated.4 For example, the articles of incorporation specify the composition and role of the board of directors.5 A corporation’s directors are elected by the shareholders. They choose and advise top management and must sign off on some corporate actions, such as mergers and the payment of dividends to shareholders.

Most well-known corporations in the U.S. are public companies with widely dispersed shareholdings. In other countries, it is more common for large corporations to remain in private hands, and many public companies may be controlled by just a handful of investors. The latter category includes such well-known names as Fiat, Peugeot, Benetton, L’Oréal, and the Swatch Group. BEYOND THE PAGE ● ● ● ● ● Zipcar’s bylaws brealey.mhhe.com/c01 A large public corporation may have hundreds of thousands of shareholders, who own the business but cannot possibly manage or control it directly. This separation of ownership and control gives corporations permanence. Even if managers quit or are dismissed and replaced, the corporation survives. Today’s stockholders can sell all their shares to new investors without disrupting the operations of the business.

., 312–313, 313n Zell, Sam, 5 Zender, J. F., 467n, 470n Zero-coupon bonds, 55–56, 61 Zero-dividend companies, 401 Zero-maintenance hedges, 677–679 Zero-stage financing, 371–375 Zero-sum game, 659–660 Zheng, L., 884n Zhengzhou Commodity Exchange, 667 Zhu, N., 857 Zhu, Q., 884n Ziemba, W. T., 332, 332n, 885n Zingales, Luigi, 10n, 368, 459, 459n, 470, 470n, 864n, 864–865, 873, 873n, 875n, 878 Zipcar, 387 Zitzewitz, E., 338n “Zombie” firms, 875 Z-scores, 598n


pages: 586 words: 186,548

Architects of Intelligence by Martin Ford

3D printing, agricultural Revolution, AI winter, Apple II, artificial general intelligence, Asilomar, augmented reality, autonomous vehicles, barriers to entry, basic income, Baxter: Rethink Robotics, Bayesian statistics, bitcoin, business intelligence, business process, call centre, cloud computing, cognitive bias, Colonization of Mars, computer vision, correlation does not imply causation, crowdsourcing, DARPA: Urban Challenge, deskilling, disruptive innovation, Donald Trump, Douglas Hofstadter, Elon Musk, Erik Brynjolfsson, Ernest Rutherford, Fellow of the Royal Society, Flash crash, future of work, gig economy, Google X / Alphabet X, Gödel, Escher, Bach, Hans Rosling, ImageNet competition, income inequality, industrial robot, information retrieval, job automation, John von Neumann, Law of Accelerating Returns, life extension, Loebner Prize, Mark Zuckerberg, Mars Rover, means of production, Mitch Kapor, natural language processing, new economy, optical character recognition, pattern recognition, phenotype, Productivity paradox, Ray Kurzweil, recommendation engine, Robert Gordon, Rodney Brooks, Sam Altman, self-driving car, sensor fusion, sentiment analysis, Silicon Valley, smart cities, social intelligence, speech recognition, statistical model, stealth mode startup, stem cell, Stephen Hawking, Steve Jobs, Steve Wozniak, Steven Pinker, strong AI, superintelligent machines, Ted Kaczynski, The Rise and Fall of American Growth, theory of mind, Thomas Bayes, Travis Kalanick, Turing test, universal basic income, Wall-E, Watson beat the top human players on Jeopardy!, women in the workforce, working-age population, zero-sum game, Zipcar

How long will it take to have something like what we have with Uber today, a mass driverless product where you could be in Manhattan or San Francisco and it will pick you up somewhere and take you to another place you specify? RODNEY BROOKS: It’s going to come in steps. The first step may be that you walk to a designated pick-up place and they’re there. It’s like when you pick up a Zipcar (an American car-sharing company scheme) today, there are designated parking spots for Zipcars. That will come earlier than the service that I currently get from an Uber where they pull up and double park right outside my house. At some point, I don’t know whether it is going to be in my lifetime, we’ll see a lot of self-driving cars moving around our regular cities but it’s going to be decades in the making and there’s going to be transformations required, but we haven’t quite figured out yet what they’re going to be.


Designing Search: UX Strategies for Ecommerce Success by Greg Nudelman, Pabini Gabriel-Petit

access to a mobile phone, Albert Einstein, AltaVista, augmented reality, barriers to entry, business intelligence, call centre, crowdsourcing, information retrieval, Internet of things, performance metric, QR code, recommendation engine, RFID, search engine result page, semantic web, Silicon Valley, social graph, social web, speech recognition, text mining, the map is not the territory, The Wisdom of Crowds, web application, zero-sum game, Zipcar

His analysis of why we can’t apply mobile patterns to tablets—“the iPad is NOT a large iPhone”—weaves ergonomics and ethnography into a story that’s compelling and convincing. Even better, despite the high-tech focus, Greg’s empathy for the user shines through in the way he frames searching and shopping as high-touch social experience. In short, whether you and your team are carefully refining cross-channel integration for established brick and mortars like REI and Wal-Mart, or innovating like madmen for new brands like Groupon and Zipcar, this book will help you to escape the death of the mall and embrace the vivacious, pleasurable, and profitable life of the bazaar. —Peter Morville Introduction With all the books on search and finding, why do you need yet another one? Because search is one of the oldest, most fundamental, yet challenging and rapidly evolving problems facing humanity today. This book focuses on one specific application of search: ecommerce search—whether on the Web, smartphones, or tablet devices such as the iPad.


pages: 279 words: 76,796

The Unbanking of America: How the New Middle Class Survives by Lisa Servon

Affordable Care Act / Obamacare, Airbnb, basic income, Build a better mousetrap, business cycle, Cass Sunstein, choice architecture, creative destruction, Credit Default Swap, employer provided health coverage, financial exclusion, financial independence, financial innovation, gender pay gap, George Akerlof, gig economy, income inequality, informal economy, Jane Jacobs, Joseph Schumpeter, late fees, Lyft, M-Pesa, medical bankruptcy, microcredit, Occupy movement, payday loans, peer-to-peer lending, precariat, Ralph Nader, Richard Thaler, Robert Shiller, Robert Shiller, Ronald Reagan, sharing economy, too big to fail, transaction costs, unbanked and underbanked, underbanked, universal basic income, Unsafe at Any Speed, We are the 99%, white flight, working poor, Zipcar

They pull a hundred dollars from my paycheck, and I get paid bimonthly, so that’s two hundred per month.” Indeed, research shows that the “sharing economy” is on the rise. This economy values shared resources and collaboration over accumulation and ownership, and it operates as a system of providers and users, although people often act in both roles. Providers offer goods and services to be shared, and users rent, pay for, or barter for what’s being offered. Best known for services like Zipcar, Lyft, and Airbnb, it extends to crowdfunding as well as the sharing of equipment and media. Advances in technology—mobile apps and web platforms—allow individuals to connect and then facilitate services and transactions. While almost less than one in ten adults has participated in the sharing economy as providers, consumers under age thirty-five make up 38 percent of the total. Half of millennials belong to or expect to join a sharing service within the next year.


pages: 264 words: 79,589

Kingpin: How One Hacker Took Over the Billion-Dollar Cybercrime Underground by Kevin Poulsen

Apple II, Brian Krebs, Burning Man, corporate governance, dumpster diving, Exxon Valdez, Hacker Ethic, hive mind, index card, Kickstarter, McMansion, Mercator projection, offshore financial centre, packet switching, pirate software, Ponzi scheme, Robert Hanssen: Double agent, Saturday Night Live, Silicon Valley, Steve Jobs, Steve Wozniak, Steven Levy, traffic fines, web application, WikiLeaks, zero day, Zipcar

On June 7, he picked up the keys at the Oakwood Geary, another corporate apartment building carved out of gleaming marble in the Tenderloin. He was “Daniel Chance” now, just another displaced software drone relocating to the Bay Area. The real Chance was fifty years old and bearded, while Max was clean shaven with long hair—but the fake driver’s license and genuine money order were enough to get him in. The next evening, Max checked out a red Mustang from his neighborhood Zipcar and packed it with his computer gear. For all his paranoia, he didn’t notice the Secret Service agents tailing him on the drive to the Oakwood and watching from the street as he moved into his new safe house. A month later, Max jolted awake, shot upright in bed, and blinked into the darkness of the flat. It was just Charity; she had crawled into bed next to him, trying in vain not to wake him.


pages: 270 words: 79,992

The End of Big: How the Internet Makes David the New Goliath by Nicco Mele

4chan, A Declaration of the Independence of Cyberspace, Airbnb, Amazon Web Services, Any sufficiently advanced technology is indistinguishable from magic, Apple's 1984 Super Bowl advert, barriers to entry, Berlin Wall, big-box store, bitcoin, business climate, call centre, Cass Sunstein, centralized clearinghouse, Chelsea Manning, citizen journalism, cloud computing, collaborative consumption, collaborative editing, commoditize, creative destruction, crony capitalism, cross-subsidies, crowdsourcing, David Brooks, death of newspapers, disruptive innovation, Donald Trump, Douglas Engelbart, Douglas Engelbart, en.wikipedia.org, Exxon Valdez, Fall of the Berlin Wall, Filter Bubble, Firefox, global supply chain, Google Chrome, Gordon Gekko, Hacker Ethic, Jaron Lanier, Jeff Bezos, jimmy wales, John Markoff, Julian Assange, Kevin Kelly, Khan Academy, Kickstarter, Lean Startup, Mark Zuckerberg, minimum viable product, Mitch Kapor, Mohammed Bouazizi, Mother of all demos, Narrative Science, new economy, Occupy movement, old-boy network, peer-to-peer, period drama, Peter Thiel, pirate software, publication bias, Robert Metcalfe, Ronald Reagan, Ronald Reagan: Tear down this wall, sharing economy, Silicon Valley, Skype, social web, Steve Jobs, Steve Wozniak, Stewart Brand, Stuxnet, Ted Nelson, Telecommunications Act of 1996, telemarketer, The Wisdom of Crowds, transaction costs, uranium enrichment, Whole Earth Catalog, WikiLeaks, Zipcar

More than $2 billion worth of goods and services have been exchanged, without money, on Bartercard.com. Freecycle has 5.7 million members across 85 countries. (Once, while working on a political campaign and short on cash, I furnished an entire apartment complete with refrigerator and washing machine from Freecycle.) By 2015, more than 10 million people in the United States and Europe will belong to a car-sharing service like Zipcar.41 AirBnB, one of several Web sites that allow people to share their empty guest bedrooms with strangers, now lists more available rooms in New York City than the largest hotel in town. Our economy and our civilization are at a critical juncture. As Bill McKibben related in Rolling Stone magazine: “June [2012] broke or tied 3,215 high-temperature records across the United States. That followed the warmest May on record for the Northern Hemisphere—the 327th consecutive month in which the temperature of the entire globe exceeded the 20th-century average, the odds of which occurring by simple chance were 3.7 × 10-99, a number considerably larger than the number of stars in the universe.”42 We have a moral imperative to move away from oil, and radical connectivity can unlock a range of opportunity in the small—from sharing to more vibrant local economies.


pages: 287 words: 80,050

The Wisdom of Frugality: Why Less Is More - More or Less by Emrys Westacott

Airbnb, back-to-the-land, Bertrand Russell: In Praise of Idleness, Bonfire of the Vanities, carbon footprint, clean water, Community Supported Agriculture, corporate raider, Daniel Kahneman / Amos Tversky, dark matter, Diane Coyle, discovery of DNA, Downton Abbey, dumpster diving, financial independence, full employment, greed is good, happiness index / gross national happiness, haute cuisine, hedonic treadmill, income inequality, invisible hand, Isaac Newton, loss aversion, McMansion, means of production, move fast and break things, move fast and break things, negative equity, New Urbanism, paradox of thrift, Ralph Waldo Emerson, Thales and the olive presses, Thales of Miletus, the market place, The Spirit Level, Thorstein Veblen, Upton Sinclair, Veblen good, Zipcar

As Cecile Andrews, who founded the organizations Seeds of Simplicity, puts it, voluntary simplicity is “the Trojan horse of social change.”7 The basic belief, or hope, is that a reaction to the glut of consumerism that has characterized Western society since the Second World War will set in, and that this, in conjunction with growing concern over environmental dangers, particularly global warming, will lead increasing numbers of people to embrace frugality, simplicity, slowness, and associated values. According to some accounts, the millennial generation (roughly those born between 1980 and 2000) exhibit some signs of this trend. They are less interested in home ownership, happy to share cars rather than buy them, and savvy at using technology to save money and keep things simple through using companies like Zipcar (transport), Airbnb (accommodation), and thredUP (clothes). The pendulum is changing direction; a cultural sea change is at hand. Maybe. I for one would be happy to believe that the frugal zealots and voluntary simplifiers are capable of pioneering a general shift in habits and values. They certainly perform a valuable social function, calling attention to the follies of, and trying to apply the brakes to, what they see as a runaway consumer culture, the culture criticized by Juliet Schor, Robert Frank, and others.


pages: 307 words: 82,680

A Pelican Introduction: Basic Income by Guy Standing

bank run, basic income, Bernie Sanders, Bertrand Russell: In Praise of Idleness, Black Swan, Boris Johnson, British Empire, centre right, collective bargaining, cryptocurrency, David Graeber, declining real wages, deindustrialization, Donald Trump, Elon Musk, Fellow of the Royal Society, financial intermediation, full employment, future of work, gig economy, Gunnar Myrdal, housing crisis, hydraulic fracturing, income inequality, intangible asset, job automation, job satisfaction, Joi Ito, labour market flexibility, land value tax, libertarian paternalism, low skilled workers, lump of labour, Mark Zuckerberg, Martin Wolf, mass immigration, mass incarceration, moral hazard, Nelson Mandela, offshore financial centre, open economy, Panopticon Jeremy Bentham, Paul Samuelson, plutocrats, Plutocrats, precariat, quantitative easing, randomized controlled trial, rent control, rent-seeking, Sam Altman, self-driving car, shareholder value, sharing economy, Silicon Valley, sovereign wealth fund, Stephen Hawking, The Future of Employment, universal basic income, Wolfgang Streeck, women in the workforce, working poor, Y Combinator, Zipcar

Supporters in this fourth wave include: Nobel Prize winners James Buchanan, Herbert Simon, Angus Deaton, Christopher Pissarides and Joseph Stiglitz; academics Tony Atkinson, Robert Skidelsky and Robert Reich, former Secretary of Labour under Bill Clinton; prominent economic journalists Sam Brittan and Martin Wolf; and leading figures in the BIEN movement, such as German sociologist Claus Offe and the Belgian philosopher Philippe van Parijs. Latterly, the idea has been taken up by Silicon Valley luminaries and venture capitalists, some putting up money for the cause, as we shall see. They include Robin Chase, co-founder of Zipcar, Sam Altman, head of the start-up incubator Y Combinator, Albert Wenger, a prominent venture capitalist, Chris Hughes, co-founder of Facebook, Elon Musk, founder of SolarCity, Tesla and SpaceX, Marc Benioff, CEO of Salesforce, Pierre Omidyar, founder of eBay, and Eric Schmidt, Executive Chairman of Alphabet, Google’s parent. Some people have rejected basic income on the rather crude reasoning that support from this quarter means it must be wrong!


pages: 234 words: 84,737

We Are Never Meeting in Real Life by Samantha Irby

Affordable Care Act / Obamacare, MITM: man-in-the-middle, obamacare, rolodex, Rosa Parks, sensible shoes, Silicon Valley, Steve Jobs, white flight, Zipcar

Use my outside voice inside! Take a bunch of Tylenol! And a bunch of Advil! And don’t forget: DRINK A SHITLOAD OF COLD MEDICINE!!! The Real Housewife of Kalamazoo The only time I fantasize about jettisoning my fast-paced, action-packed, exciting city for the Purell-ed, easy-to-park-your-oversized-vehicle embrace of the suburbs is when I think about how nice it would be to never have to race the motherfucking Zipcar from Target to the Whole Foods hot bar to the Laundromat in under three hours ever fucking again. Strip malls are boring and CHILDREN ARE SO FUCKING LOUD, but there is something to be said for the ability to deposit your car right in front of the window that you will be hawkishly staring out of for half the night to make sure no one so much as breathes on your windshield. I’ve owned four cars. All pieces of absolute garbage, and all purchased with whatever loose change I could scavenge from couch cushions and broken pay phones.


pages: 374 words: 89,725

A More Beautiful Question: The Power of Inquiry to Spark Breakthrough Ideas by Warren Berger

Airbnb, carbon footprint, Clayton Christensen, clean water, disruptive innovation, fear of failure, Google X / Alphabet X, Isaac Newton, Jeff Bezos, jimmy wales, Joi Ito, Kickstarter, late fees, Lean Startup, Mark Zuckerberg, minimum viable product, new economy, Paul Graham, Peter Thiel, Ray Kurzweil, self-driving car, sharing economy, side project, Silicon Valley, Silicon Valley startup, Stanford marshmallow experiment, Stephen Hawking, Steve Jobs, Steven Levy, Thomas L Friedman, Toyota Production System, Watson beat the top human players on Jeopardy!, Y Combinator, Zipcar

The idea that would eventually become Airbnb was challenging a basic assumption: that you needed established, reputable hotels to provide accommodation for out-of-town visitors. Those paying close attention might have noticed that just a few years prior to this, lots of people held similar assumptions about cars—you could buy them, you could rent them, but there was no practical way to share them. Then an entrepreneur named Robin Chase asked, Why not?—and subsequently introduced Zipcar. Gebbia told me that part of the reason he and Chesky believed this was a problem worth solving—the reason, he suspects, that they saw what others missed—was that they had been on both sides of the problem. “We knew what it was like to come to town needing a place to stay, and we knew what it was like to have extra space that we needed to rent,” Gebbia said. “So we connected those two dots. In retrospect it makes complete sense—but at the time, no one else had connected those dots.”


pages: 326 words: 91,559

Everything for Everyone: The Radical Tradition That Is Shaping the Next Economy by Nathan Schneider

1960s counterculture, Affordable Care Act / Obamacare, Airbnb, altcoin, Amazon Mechanical Turk, back-to-the-land, basic income, Berlin Wall, Bernie Sanders, bitcoin, blockchain, Brewster Kahle, Burning Man, Capital in the Twenty-First Century by Thomas Piketty, carbon footprint, Clayton Christensen, collaborative economy, collective bargaining, Community Supported Agriculture, corporate governance, creative destruction, crowdsourcing, cryptocurrency, Debian, disruptive innovation, do-ocracy, Donald Knuth, Donald Trump, Edward Snowden, Elon Musk, Ethereum, ethereum blockchain, Food sovereignty, four colour theorem, future of work, gig economy, Google bus, hydraulic fracturing, Internet Archive, Jeff Bezos, jimmy wales, joint-stock company, Joseph Schumpeter, Julian Assange, Kickstarter, Lyft, M-Pesa, Marc Andreessen, Mark Zuckerberg, Marshall McLuhan, mass immigration, means of production, multi-sided market, new economy, offshore financial centre, old-boy network, Peter H. Diamandis: Planetary Resources, post-work, precariat, premature optimization, pre–internet, profit motive, race to the bottom, Richard Florida, Richard Stallman, ride hailing / ride sharing, Sam Altman, Satoshi Nakamoto, self-driving car, shareholder value, sharing economy, Silicon Valley, Slavoj Žižek, smart contracts, Steve Jobs, Steve Wozniak, Stewart Brand, transaction costs, Turing test, Uber and Lyft, uber lyft, underbanked, undersea cable, universal basic income, Upton Sinclair, Vanguard fund, white flight, Whole Earth Catalog, WikiLeaks, women in the workforce, working poor, Y Combinator, Y2K, Zipcar

It was 2014, and thanks to apps like that, such apps were on the rise in urban centers.12 The internet was making it possible again for people to share resources such as cars, homes, and time—bringing us together, for a price. Capitalism’s creative destruction may have ravaged our communities for centuries with salvos of individualism, competition, and mistrust, but now it was ready to sell the benefits of community back to us on our smartphones. Without owning any guestrooms of its own, Airbnb was by then more valuable than Hyatt; Zipcar, which rents cars by the hour, had been bought by the international car-rental company Avis Budget. The sharing economy was also changing the way at least some people worked. Online labor brokers such as Amazon’s Mechanical Turk enticed hundreds of thousands of people to take up digital piecework—data entry, transcribing audio, running errands—without expectation of paid leave, health insurance, or even a minimum wage.


pages: 307 words: 90,634

Insane Mode: How Elon Musk's Tesla Sparked an Electric Revolution to End the Age of Oil by Hamish McKenzie

Airbnb, Albert Einstein, augmented reality, autonomous vehicles, barriers to entry, basic income, Bay Area Rapid Transit, Ben Horowitz, business climate, car-free, carbon footprint, Chris Urmson, Clayton Christensen, cleantech, Colonization of Mars, connected car, crony capitalism, Deng Xiaoping, disruptive innovation, Donald Trump, Elon Musk, Google Glasses, Hyperloop, Internet of things, Jeff Bezos, John Markoff, low earth orbit, Lyft, Marc Andreessen, margin call, Mark Zuckerberg, megacity, Menlo Park, Nikolai Kondratiev, oil shale / tar sands, paypal mafia, Peter Thiel, ride hailing / ride sharing, Ronald Reagan, self-driving car, Shenzhen was a fishing village, short selling, side project, Silicon Valley, Silicon Valley startup, Snapchat, South China Sea, special economic zone, stealth mode startup, Steve Jobs, Tesla Model S, Tim Cook: Apple, Uber and Lyft, uber lyft, universal basic income, urban planning, urban sprawl, Zipcar

Some observers believe that the advent of the autonomous era could have a measurable impact on capitalism as we know it. Revenue from fuel taxes will go down, presumably to be replaced by other sources of income. Parking revenue—including fines—may well all but disappear. Speeding tickets and driver registrations will be greatly reduced. These developments are going to affect how governments make money and citizens spend it. Robin Chase, the former CEO of car-sharing company Zipcar, and now the executive chairman of vehicle-communications company Veniam, has called for a universal basic income to offset the losses that will be brought on by an era of automation. Such guaranteed income would allow “more people the opportunity to focus on purposeful, passion-driven work,” she wrote in 2016. Instead of taxing labor, Chase argued, it would make more sense to tax the technical platforms that generate the profits and “the wealth of the small number of talented and lucky people who founded and financed these new jobless wonders.”


pages: 316 words: 90,165

You Are Here: From the Compass to GPS, the History and Future of How We Find Ourselves by Hiawatha Bray

A Declaration of the Independence of Cyberspace, Albert Einstein, Big bang: deregulation of the City of London, bitcoin, British Empire, call centre, Charles Lindbergh, crowdsourcing, Dava Sobel, digital map, don't be evil, Edmond Halley, Edward Snowden, Firefox, game design, Google Earth, Hedy Lamarr / George Antheil, Isaac Newton, job automation, John Harrison: Longitude, John Snow's cholera map, license plate recognition, lone genius, openstreetmap, polynesian navigation, popular electronics, RAND corporation, RFID, Ronald Reagan, Silicon Valley, Steve Jobs, Steven Levy, Thales of Miletus, trade route, turn-by-turn navigation, uranium enrichment, urban planning, Zipcar

It was the simplest way to capture the talents of Where 2’s employees and especially its founders, two brothers from Denmark, Lars and Jens Rasmussen. Backed with ample Google capital, the Rasmussens built their original product into Google Maps, a superb online mapping service that has overtaken AOL’s MapQuest as the Internet’s favorite geoservice. To understand Google Maps’ dominance, don’t visit the website. Instead, visit a company like Zipcar, which uses a Google map to display locations where its vehicles can be found. Or browse the countless personal websites and blogs where people attach Google maps of their homes, their favorite vacation spot, the location of the church picnic. Google was not content with handing out free geographic information on its own site. The company extended the giveaway to thousands of other sites through software called the Google Maps Application Programming Interface, or API.


pages: 351 words: 93,982

Leading From the Emerging Future: From Ego-System to Eco-System Economies by Otto Scharmer, Katrin Kaufer

Affordable Care Act / Obamacare, agricultural Revolution, Albert Einstein, Asian financial crisis, Basel III, Berlin Wall, Branko Milanovic, cloud computing, collaborative consumption, collapse of Lehman Brothers, colonial rule, Community Supported Agriculture, creative destruction, crowdsourcing, dematerialisation, Deng Xiaoping, en.wikipedia.org, European colonialism, Fractional reserve banking, global supply chain, happiness index / gross national happiness, high net worth, housing crisis, income inequality, income per capita, Intergovernmental Panel on Climate Change (IPCC), invisible hand, Johann Wolfgang von Goethe, Joseph Schumpeter, Kickstarter, market bubble, mass immigration, Mikhail Gorbachev, Mohammed Bouazizi, mutually assured destruction, Naomi Klein, new economy, offshore financial centre, peak oil, ride hailing / ride sharing, Ronald Reagan, Silicon Valley, smart grid, Steve Jobs, technology bubble, The Spirit Level, The Wealth of Nations by Adam Smith, Thomas L Friedman, too big to fail, Washington Consensus, working poor, Zipcar

Sharing is clean, crisp, urbane, postmodern; owning is dull, selfish, timid, backward.”73 Along those same lines, author Rachel Botsman says, “I don’t want stuff, I want the needs or experiences it fulfills! This is fueling massive shift, where usage trumps possession. I believe it will be referred to as a revolution, so to speak, when society, faced with great challenges, makes a seismic shift from individual getting and spending toward the rediscovery of collective good.”74 Here are a few examples of the early stages of that seismic shift. Zipcar, a car-sharing service founded in 2000 in Cambridge, Massachusetts, had 670,000 members in 2012. Netflix, founded in 1997, allows its 23 million members to share access to DVDs. Zimride is a social network for ride-sharing at MIT that allows students, employees, and faculty to coordinate shared car rides. At “Powershopping Parties” in Germany, women swap clothes at parties of eight hundred or more.


pages: 298 words: 93,083

Autism Adulthood: Strategies and Insights for a Fulfilling Life by Susan Senator

Asperger Syndrome, different worldview, game design, mouse model, neurotypical, selective serotonin reuptake inhibitor (SSRI), Zipcar

How much better could it get? I thought of how they could go on walks with their caregiver (three young men could share one using Adult Foster Care money, if they qualified) to all Nat’s familiar haunts, buying brownies at the coffee shop, candy bars at the pharmacy. It would be so easy for them to live there without even having to buy a car for the house because they could walk to the supermarket. They could join ZipCar if they needed wheels. They could use The Ride, which is run by the T for people with disabilities; it is a van that picks riders up directly from their homes and takes them to work. Even though at the time Nat was probably not quite ready for The Ride, his using it became another goal in my mind. It still is. I was so obsessed with making this happen for Nat, I could think of nothing else. My excitement and energy felt like the way I planned before he was born.


pages: 372 words: 89,876

The Connected Company by Dave Gray, Thomas Vander Wal

A Pattern Language, Albert Einstein, Amazon Mechanical Turk, Amazon Web Services, Atul Gawande, Berlin Wall, business cycle, business process, call centre, Clayton Christensen, commoditize, complexity theory, creative destruction, David Heinemeier Hansson, disruptive innovation, en.wikipedia.org, factory automation, Googley, index card, industrial cluster, interchangeable parts, inventory management, Jeff Bezos, John Markoff, Kevin Kelly, loose coupling, low cost airline, market design, minimum viable product, more computing power than Apollo, profit maximization, Richard Florida, Ruby on Rails, self-driving car, shareholder value, side project, Silicon Valley, skunkworks, software as a service, South of Market, San Francisco, Steve Jobs, Steven Levy, Stewart Brand, The Wealth of Nations by Adam Smith, Tony Hsieh, Toyota Production System, Vanguard fund, web application, WikiLeaks, Zipcar

In suburban and sparsely-populated rural areas, a car provides you with unlimited mobility and choice. But in a densely populated urban environment, a car quickly becomes more trouble than it’s worth. A permanent parking space in New York costs more than a house in many other areas. Density creates demand for more services, like taxis, limousine services, buses, and subways. It also creates opportunities for new services. For example, Zipcar is a car-sharing service that gives customers shared access to a pool of cars located throughout their city. RelayRide and Whipcar are peer-to-peer services that allow car owners to rent their cars to neighbors by the hour or by the day. Uber connects a network of professional limo drivers with city dwellers, who can order a car by SMS or mobile phone app; orders are routed to the nearest available driver, payments are automated, and driver tips are included, creating a simple, easy, seamless customer experience.


Coastal California by Lonely Planet

1960s counterculture, airport security, Albert Einstein, Asilomar, back-to-the-land, Bay Area Rapid Transit, Berlin Wall, buy and hold, California gold rush, call centre, car-free, carbon footprint, centre right, Chuck Templeton: OpenTable:, Donner party, East Village, El Camino Real, Electric Kool-Aid Acid Test, Frank Gehry, global village, Golden Gate Park, Haight Ashbury, haute cuisine, illegal immigration, Joan Didion, Khyber Pass, Kickstarter, Loma Prieta earthquake, low cost airline, Mason jar, McMansion, Ronald Reagan, Silicon Valley, South of Market, San Francisco, stealth mode startup, Steve Wozniak, trade route, transcontinental railway, Upton Sinclair, urban sprawl, white picket fence, women in the workforce, working poor, Works Progress Administration, young professional, Zipcar

Major international car-rental companies include: Alamo ( 877-222-9075; www.alamo.com) Avis ( 800-331-1212; www.avis.com) Budget ( 800-527-0700; www.budget.com) Dollar ( 800-800-3665; www.dollar.com) Enterprise ( 800-261-7331; www.enterprise.com) Fox ( 800-225-4369; www.foxrentacar.com) Hertz ( 800-654-3131; www.hertz.com) National ( 877-222-9058; www.nationalcar.com) Thrifty ( 800-847-4389; www.thrifty.com) If you’d like to minimize your carbon footprint, a few major car-rental companies (eg Avis, Budget, Enterprise, Fox, Hertz and Thrifty) offer ‘green’ fleets of hybrid or biofueled rental cars, but these fuel-efficient models are in short supply. Reserve well in advance and expect to pay significantly higher rates. Also consider the following: Simply Hybrid ( 323-653-0011, 888-359-0055; www.simplyhybrid.com) In Los Angeles. Free delivery and pick-up from some locations with three-day minimum rental. Zipcar ( 866-494-7227; www.zipcar.com) Currently available in 21 California locations, this car-sharing club charges usage fees (per hour or daily), including free gas, insurance (damage fee of up to $500 may apply) and limited mileage. Apply online (foreign drivers OK); annual membership $50, application fee $25. To find and compare independent car-rental companies, try Car Rental Express (www.carrentalexpress.com).


Western USA by Lonely Planet

airport security, Albert Einstein, Apple II, Asilomar, back-to-the-land, Bay Area Rapid Transit, Burning Man, California gold rush, call centre, car-free, carbon footprint, Charles Lindbergh, Chuck Templeton: OpenTable:, Donner party, East Village, edge city, Electric Kool-Aid Acid Test, Frank Gehry, global village, Golden Gate Park, Haight Ashbury, haute couture, haute cuisine, illegal immigration, intermodal, Joan Didion, Kickstarter, Loma Prieta earthquake, Mahatma Gandhi, Mars Rover, Maui Hawaii, off grid, Silicon Valley, Silicon Valley startup, South of Market, San Francisco, starchitect, stealth mode startup, stem cell, Steve Jobs, Steve Wozniak, supervolcano, trade route, transcontinental railway, Upton Sinclair, urban planning, women in the workforce, Works Progress Administration, young professional, Zipcar

A few major car-rental companies (including Avis, Budget, Enterprise, Hertz and Thrifty) offer ‘green’ fleets of hybrid or biofueled rental cars, but they’re in short supply. Reserve well in advance and expect to pay significantly more for these models. Also try: Simply Hybrid ( 323-653-0011, 888-359-0055; www.simplyhybrid.com) In Los Angeles. Free delivery and pick-up from some locations with a three-day minimum rental. Zipcar ( 866-494-7227; www.zipcar.com) Available in 22 California cities (mostly along the coast), this car-sharing club charges usage fees (per hour or daily), including free gas, insurance (damage fee of up to $500 may apply) and limited mileage. Apply online (foreign drivers OK); annual membership $50, application fee $25. Also available in larger cities in Colorado, New Mexico, Oregon and Washington. To compare independent car-rental companies, try Car Rental Express (www.carrentalexpress.com), which is especially useful for finding cheaper long-term rentals.


Coastal California Travel Guide by Lonely Planet

1960s counterculture, Airbnb, airport security, Albert Einstein, anti-communist, Apple II, Asilomar, back-to-the-land, Bay Area Rapid Transit, Burning Man, buy and hold, California gold rush, call centre, car-free, carbon footprint, Donner party, East Village, El Camino Real, Electric Kool-Aid Acid Test, flex fuel, Frank Gehry, glass ceiling, Golden Gate Park, Haight Ashbury, haute couture, haute cuisine, income inequality, intermodal, Joan Didion, Kickstarter, Loma Prieta earthquake, low cost airline, Lyft, Mason jar, New Journalism, ride hailing / ride sharing, Ronald Reagan, Rosa Parks, Saturday Night Live, Silicon Valley, Silicon Valley startup, South of Market, San Francisco, starchitect, stealth mode startup, stem cell, Steve Jobs, Steve Wozniak, Stewart Brand, trade route, transcontinental railway, uber lyft, Upton Sinclair, upwardly mobile, urban sprawl, Wall-E, white picket fence, Whole Earth Catalog, women in the workforce, working poor, Works Progress Administration, young professional, Zipcar

Simply Rent-a-Car (%323-653-0022; www.simplyrac.com) Rents hybrid, electric and flex-fuel vehicles in LA; ask about free delivery and pickup. Sixt (%888-749-8227; www.sixt.com) Super Cheap! Car Rental (%310-645-3993; www.supercheapcar.com) No surcharge for drivers ages 21 to 24; nominal daily fee applies for drivers ages 18 to 21 (full-coverage insurance required). Locations in the San Francisco Bay Area, LA and Orange County. Thrifty (%800-847-4389; www.thrifty.com) Zipcar (%866-494-7227; www.zipcar.com) Currently available in the San Francisco Bay Area, LA, San Diego and Sacramento, this car-sharing club charges usage fees (per hour or day), including free gas, insurance (a damage fee of up to $1000 may apply) and limited mileage. Apply online (foreign drivers accepted); application fee $25, annual membership from $70. Motorcycle Depending on the model, renting a motorcycle costs $100 to $250 per day plus taxes and fees, including helmets, unlimited miles and liability insurance; one-way rentals and collision insurance (CDW) cost extra.


pages: 538 words: 121,670

Republic, Lost: How Money Corrupts Congress--And a Plan to Stop It by Lawrence Lessig

asset-backed security, banking crisis, carried interest, circulation of elites, cognitive dissonance, corporate personhood, correlation does not imply causation, crony capitalism, David Brooks, Edward Glaeser, Filter Bubble, financial deregulation, financial innovation, financial intermediation, invisible hand, jimmy wales, Martin Wolf, meta analysis, meta-analysis, Mikhail Gorbachev, moral hazard, Pareto efficiency, place-making, profit maximization, Ralph Nader, regulatory arbitrage, rent-seeking, Ronald Reagan, Sam Peltzman, Silicon Valley, single-payer health, The Wealth of Nations by Adam Smith, too big to fail, upwardly mobile, WikiLeaks, Zipcar

Vaccaro 0 9,200 9,200 Federal Realty Investment Trust 0 8,900 8,900 Cetrulo & Capone 0 8,900 8,900 Dimeo Construction 0 8,700 8,700 Airline Pilots’ Assn. 9,500 0 9,500 American Hospital Assn. 7,500 1,000 8,500 Massachusetts Mutual Life Insurance 10,000 0 10,000 Palmetto Group 0< Bsiz p/td> 8,000 8,000 O’Neill, Athy & Casey 0 10,750 10,750 Robinson & Cole 1,500 6,150 7,650 Amalgamated Transit Union 7,500 0 7,500 Brotherhood of Locomotive Engineers 7,500 0 7,500 Amgen Inc. 5,000 2,500 7,500 American College of Emergency Physicians 7,500 0 7,500 American College of Surgeons 7,500 0 7,500 Carpenters & Joiners Union 7,500 0 7,500 Brown Brothers Harriman & Co. 0 7,400 7,400 Alternate Concepts Inc. 0 7,400 7,400 Edwards, Angell et al. 2,400 4,900 7,300 Scansoft Inc. 0 7,200 7,200 Commonwealth of Massachusetts 0 7,060 7,060 International Assn. of Fire Fighters 7,000 0 7,000 Global Companies 0 7,000 7,000 National Air Traffic Controllers’ Assn. 7,000 0 7,000 Sheet Metal Workers’ Union 12,000 0 12,000 Textron Inc. 7,000 0 7,000 Beal Co. 0 5,800 5,800 Manulife Financial 6,50 Bign=" p0 250 6,750 Ads Ventures 0 6,650 6,650 Partners Healthcare 0 15,400 15,400 Rasky/Baerlein Group 0 6,550 6,550 Haleakala National Bank 0 6,100 6,100 Endo Pharmaceuticals 6,000 0 6,000 Metlife Inc. 6,000 0 6,000 RMD 0 6,000 6,000 Roche Holdings 6,000 0 6,000 National Assn. of Home Builders 6,000 0 6,000 Nat’l Assn./Insurance & Financial Advisors 6,000 0 6,000 Marty Meehan for Congress Cmte. 6,000 0 6,000 Boeing Co. 6,000 0 6,000 Zipcar Inc. 0 5,800 5,800 BBH & Co. 0 5,800 5,800 Goodwin Procter LLP 0 5,900 5,900 Comcast Corp. 1,000 5,000 6,000 Century Bank 0 5,300 5,300 Trinity Financial 0 5,300 5,300 CWC Builders 0 5,300 5,300 New England Development 0 5,300 5,3 Bnt> Winn Development 0 5,300 5,300 Boston University 0 5,900 5,900 AECOM Technology Corp. 1,000 4,200 5,200 Kearney, Donovan & McGee 0 5,150 5,150 Credit Union National Assn. 5,000 0 5,000 Bart’s Bridge PAC 5,000 0 5,000 American Optometric Assn. 5,000 0 5,000 KPMG LLP 5,000 0 5,000 American College of Cardiology 5,000 0 5,000 American Assn. of Orthopaedic Surgeons 5,000 0 5,000 Bs-ser p BRIDGE PAC 5,000 0 5,000 National Rural Letter Carriers’ Assn. 5,000 0 5,000 Ocean State PAC 5,000 0 5,000 Maloney Properties 0 5,000 5,000 Marine Engineers Beneficial Assn. 5,000 0 5,000 American Academy of Ophthalmology 5,000 0 5,000 American Council of Life Insurers 3,000 2,000 5,000 Biogen Idec 5,000 0 5,000 Seafarers International Union 5,000 0 5,000 Teamsters’ Union 5,000 550 5,500 Bs-ser p American Federation of Teachers 5,000 0 5,000 Penguin PAC 5,000 0 5,000 Operating Engineers’ Union 10,000 0 10,000 Silk PAC 5,000 0 5,000 Ironworkers’ Union 5,000 0 5,000 Laborers’ Union 5,000 0 5,000 USA Farm Worker PAC 5,000 0 5,000 National Assn. of Letter Carriers 5,000 0 5,000 National Beer Wholesalers’ Assn. 5,000 0 5,000 Donoghue, Barrett & Singal 0 5,000 5,000 Synergy PAC 5,000 0 5,000 United Parcel Service 5,000 0 5,000 What does this list say?


pages: 288 words: 16,556

Finance and the Good Society by Robert J. Shiller

Alvin Roth, bank run, banking crisis, barriers to entry, Bernie Madoff, buy and hold, capital asset pricing model, capital controls, Carmen Reinhart, Cass Sunstein, cognitive dissonance, collateralized debt obligation, collective bargaining, computer age, corporate governance, Daniel Kahneman / Amos Tversky, Deng Xiaoping, diversification, diversified portfolio, Donald Trump, Edward Glaeser, eurozone crisis, experimental economics, financial innovation, financial thriller, fixed income, full employment, fundamental attribution error, George Akerlof, income inequality, information asymmetry, invisible hand, joint-stock company, Joseph Schumpeter, Kenneth Arrow, Kenneth Rogoff, land reform, loss aversion, Louis Bachelier, Mahatma Gandhi, Mark Zuckerberg, market bubble, market design, means of production, microcredit, moral hazard, mortgage debt, Myron Scholes, Nelson Mandela, Occupy movement, passive investing, Ponzi scheme, prediction markets, profit maximization, quantitative easing, random walk, regulatory arbitrage, Richard Thaler, Right to Buy, road to serfdom, Robert Shiller, Robert Shiller, Ronald Reagan, selection bias, self-driving car, shareholder value, Sharpe ratio, short selling, Simon Kuznets, Skype, Steven Pinker, telemarketer, Thales and the olive presses, Thales of Miletus, The Market for Lemons, The Wealth of Nations by Adam Smith, Thorstein Veblen, too big to fail, Vanguard fund, young professional, zero-sum game, Zipcar

For example, he predicted that some of us will record our entire lives, running video recorders all the time and storing our entire video biographies for future viewing. That idea made for thought-provoking reading, but it hasn’t yet become a reality. What Gates did not predict were numerous other fundamental developments, including the web sites eBay (founded in 1995, the very year his book appeared), Wikipedia, Facebook.com, LinkedIn.com, Zipcar.com, CouchSurfing.org, and a million others that have changed the way we live our lives. He shouldn’t be faulted for failing to predict these—no one could have. Instead we should consider the process through which such innovations happen, and why they happen more in certain environments than in others. That is the real subject of finance. Bill Gates was not presenting a vision of the future of capitalism or of the good society; he was captivated by the engineering details.


pages: 505 words: 127,542

If You're So Smart, Why Aren't You Happy? by Raj Raghunathan

Broken windows theory, business process, cognitive dissonance, deliberate practice, en.wikipedia.org, epigenetics, fundamental attribution error, hedonic treadmill, job satisfaction, longitudinal study, Mahatma Gandhi, market clearing, meta analysis, meta-analysis, new economy, Phillip Zimbardo, placebo effect, science of happiness, Skype, The Fortune at the Bottom of the Pyramid, Thorstein Veblen, Tony Hsieh, working poor, zero-sum game, Zipcar

Unlike the yardsticks for superiority—like wealth, fame, or power—flow isn’t finite or scarce. That is, one person’s flow doesn’t have to come at the cost of another’s. By contrast, because extrinsic rewards are limited, an increase in one person’s wealth, power, or fame has to come at the cost of another’s.* What Disrupts Flow Think of any invention—from airplanes and computers to Scotch tape and Zipcars—and you can bet that flow was involved in all of them. And yet, many of us are unaware of this fact. Instead, we believe that our achievements are due to our drive to be successful or superior. That is, we tend to attribute our achievements to the desire for worldly success when, in fact, flow is the real hero. The irony is that, far from improving our chances of achieving success, the desire for worldly success often lowers it.


pages: 525 words: 142,027

CIOs at Work by Ed Yourdon

8-hour work day, Apple's 1984 Super Bowl advert, business intelligence, business process, call centre, cloud computing, crowdsourcing, distributed generation, Donald Knuth, Flash crash, Googley, Grace Hopper, Infrastructure as a Service, Innovator's Dilemma, inventory management, Julian Assange, knowledge worker, Mark Zuckerberg, Nicholas Carr, rolodex, shareholder value, Silicon Valley, six sigma, Skype, smart grid, smart meter, software as a service, Steve Ballmer, Steve Jobs, Steven Levy, the new new thing, the scientific method, WikiLeaks, Y2K, Zipcar

You have major businesses, like Netflix, for example, that didn’t exist a few years ago. Now it’s so big. So new business models shift in value. You know, innovation can come from anywhere, ’cause it’s a digital super-interconnected world. Yourdon: Right. That’s an area that I’ve been trying to explore and I’ve had great trouble doing, but I’ll give you an example: I was hoping to be able to talk to the CIO of, let’s say, Avis or Hertz on one side and Zipcar on the other side—’cause there’s an example where technology has facilitated an entirely different business model. Do you see that kind of disruption taking place in the telecommunications industry? Gurnani: Well, it has and I think we’ve already gone through a couple of waves of disruption. Mobile is huge, and you look at how the ecosystem continues to evolve and change. Like Apple was not in the mobile business until four years ago.


USA Travel Guide by Lonely, Planet

1960s counterculture, active transport: walking or cycling, Affordable Care Act / Obamacare, Albert Einstein, Asilomar, Bay Area Rapid Transit, Berlin Wall, Big bang: deregulation of the City of London, big-box store, bike sharing scheme, Bretton Woods, British Empire, Burning Man, California gold rush, call centre, car-free, carbon footprint, centre right, Charles Lindbergh, Chuck Templeton: OpenTable:, cuban missile crisis, desegregation, Donald Trump, Donner party, East Village, edge city, El Camino Real, Fall of the Berlin Wall, feminist movement, Frank Gehry, glass ceiling, global village, Golden Gate Park, Guggenheim Bilbao, Haight Ashbury, haute couture, haute cuisine, Hernando de Soto, Howard Zinn, illegal immigration, immigration reform, information trail, interchangeable parts, intermodal, jitney, Kickstarter, license plate recognition, Mars Rover, Mason jar, mass immigration, Maui Hawaii, McMansion, Menlo Park, Monroe Doctrine, new economy, New Urbanism, obamacare, off grid, Ralph Nader, Ralph Waldo Emerson, RFID, ride hailing / ride sharing, Ronald Reagan, Rosa Parks, Saturday Night Live, Silicon Valley, South of Market, San Francisco, starchitect, stealth mode startup, stem cell, supervolcano, the built environment, The Chicago School, the High Line, the payments system, trade route, transcontinental railway, union organizing, Upton Sinclair, upwardly mobile, urban decay, urban planning, urban renewal, urban sprawl, walkable city, white flight, working poor, Works Progress Administration, young professional, Zipcar

Some major national companies, including Avis, Budget and Hertz, offer ‘green’ fleets of hybrid rental cars (eg Toyota Priuses, Honda Civics), although you’ll usually have to pay a lot extra to rent a more fuel-efficient car. Some independent local agencies, especially on the West Coast, also offer hybrid-vehicle rentals. Try Southern California’s Simply Hybrid (www.simplyhybrid.com) and Hawaii’s Bio-Beetle (Click here). For car-sharing rentals in cities and towns in more than 30 states, Zipcar ( 866-494-7227; www.zipcar.com) charges hourly/daily rental fees with free gas, insurance and limited mileage included; prepayment is required. Check the website for locations and to apply (some foreign drivers are OK). No one-way rentals are allowed. MOTORCYCLE & RECREATIONAL VEHICLE (RV) If you dream of cruising across America on a Harley, EagleRider ( 888-900-9901; www.eaglerider.com) has offices in major cities nationwide and rents other kinds of adventure vehicles, too.