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Berlin Wall, cuban missile crisis, David Brooks, deskilling, Edmond Halley, fear of failure, Honoré de Balzac, indoor plumbing, Isaac Newton, Jeff Bezos, McJob, McMansion, Naomi Klein, Ray Oldenburg, Ronald Reagan, The Great Good Place, trade route
When Harry Roberts found himself struggling to put the communal appeal of Starbucks into words, he shared his trouble with his wife, who soon stumbled across the solution in a bookstore: an out-of-print book called The Great Good Place, by a sociology professor named Ray Oldenburg. In his book, Oldenburg describes America’s need for the neutral, safe, public gathering spots that had gradually disappeared; he calls this nexus the “third place,” with home and work being places one and two. His words were eerily prescient — he even pointed out that third places generally revolve around beverages, like with tea-houses and pubs. As Schultz might have said, the synergy was too good to be true. The company now had its philanthropic rallying cry: it wasn’t a coffee company, but a third place bringing people together through the social glue of coffee. And who could disagree? Well, Ray Oldenburg, for one. Now retired, Oldenburg is grateful for the renewed attention that Starbucks brought to his third-place idea, but he remains displeased that the company co-opted his concept.
A sparkling Starbucks store can also make a historically bleak place seem that much more livable — to the point where real estate agents in Hyde Park, on Chicago’s South Side, include the distance to a new Starbucks in their home listings. Arthur Rubinfeld boasted to me of having received stacks of letters from thankful homeowners who credit a nearby Starbucks with boosting long-stagnant property values. Even Ray Oldenburg, the father of the “third place” idea who later refused to endorse the chain, offered surprising praise for Starbucks’s ability to help revitalize a depressed town. “To their credit, they brought Naperville [Illinois] back to life single-handedly, and now it’s one of the five most livable cities in the country,” he said. One might ask if the company is really causing all of this, or if Starbucks is just smart enough to piggyback onto a community at the right time.
Naylor, Affluenza: The All-Consuming Epidemic (San Francisco: Berrett-Koehler, 2005); Robert D. Putnam, Bowling Alone: The Collapse and Revival of American Community (New York: Simon & Schuster, 2000); David Brooks, Bobos in Paradise: The New Upper Class and How They Got There (New York: Simon & Schuster, 2000); Juliet B. Schor, The Overspent American: Why We Want What We Don’t Need (New York: HarperPerennial, 1998); and Ray Oldenburg, The Great Good Place: Cafés, Coffee Shops, Bookstores, Bars, Hair Salons, and Other Hangouts at the Heart of a Community (New York: Marlowe, 1999). Page 75. The Staffan Linder information comes from de Graaf, Wann, and Naylor, Affluenza: The All-Consuming Epidemic. Page 76. Terry Lefton, “Schultz’s Caffeinated Crusade,” Brandweek, July 5, 1999. Page 77. My source for the oft-repeated Polgar quotation was Paul Hofmann, “Savoring the World, Cup by Cup,” New York Times, January 29, 1995.
The Coffee Book: Anatomy of an Industry From Crop to the Last Drop by Gregory Dicum, Nina Luttinger
California gold rush, clean water, corporate social responsibility, cuban missile crisis, Edward Lloyd's coffeehouse, European colonialism, Honoré de Balzac, illegal immigration, land reform, land tenure, open economy, price stability, Ray Oldenburg, The Great Good Place
As teenagers, they had no safe place to hang out except shopping malls. Now that they are older, some find that bars are too noisy and raucous and threatening for companionship. So they hang out in cafés and coffee bars. The music is quiet enough to allow conversation. The places are well-lit. No one is carded, and no one is drunk.4 Schultz makes much of the “Third Place,” a term coined by the sociologist Ray Oldenburg to describe the non-home, non-work environment that had once been the forum for public life but that had almost disappeared under the postwar regime of highly regimented schedules, commuter life, and television. This had clearly been the role of the old coffeehouses in Europe and had been present in America in the form of neighborhood gathering places such as bars and coffee shops. Disintegration of these spaces under the postwar regime was responsible, argues Oldenburg, for the anomie rampant in modern industrial civilization.
Slywotzky and Kevin Mundt, “Hold the Sugar; Starbucks Corp.’s Business Success,” Across the Board, September 1996, 39. 2 Specialty Coffee Association of America and National Coffee Association, personal interviews, October 2005. 3 Information Resources, Inc., 2004. 4 Howard Schultz and Dori Jones Yang, Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time (New York: Hyperion, 1997), 120–21. 5 Ray Oldenburg, The Great Good Place (New York: Paragon House, 1989), 296. 6 Faith Popcorn, The Popcorn Report (New York: HarperBusiness, 1992), 39–40. 7 Unscrupulous blending has also had a hand in this travesty—mixing a little genuine Kona into a Central American blend and calling it “Kona” or “Kona Blend.” 8 The growth of the specialty coffee industry has also helped cultivate a rising demand for specialty teas, which, like coffees, focus on distinguishing themselves based on origin, cultivation, processing, and blending techniques.
Where Good Ideas Come from: The Natural History of Innovation by Steven Johnson
Ada Lovelace, Albert Einstein, Alfred Russel Wallace, carbon-based life, Cass Sunstein, cleantech, complexity theory, conceptual framework, cosmic microwave background, crowdsourcing, data acquisition, digital Maoism, discovery of DNA, Dmitri Mendeleev, double entry bookkeeping, double helix, Douglas Engelbart, Drosophila, Edmond Halley, Edward Lloyd's coffeehouse, Ernest Rutherford, Geoffrey West, Santa Fe Institute, greed is good, Hans Lippershey, Henri Poincaré, hive mind, Howard Rheingold, hypertext link, invention of air conditioning, invention of movable type, invention of the printing press, invention of the telephone, Isaac Newton, Islamic Golden Age, Jacquard loom, James Hargreaves, James Watt: steam engine, Jane Jacobs, Jaron Lanier, John Snow's cholera map, Joseph Schumpeter, Joseph-Marie Jacquard, Kevin Kelly, lone genius, Louis Daguerre, Louis Pasteur, Mason jar, Mercator projection, On the Revolutions of the Heavenly Spheres, online collectivism, packet switching, PageRank, patent troll, pattern recognition, price mechanism, profit motive, Ray Oldenburg, Richard Florida, Richard Thaler, Ronald Reagan, side project, Silicon Valley, silicon-based life, six sigma, Solar eclipse in 1919, spinning jenny, Steve Jobs, Steve Wozniak, Stewart Brand, The Death and Life of Great American Cities, The Great Good Place, The Wisdom of Crowds, Thomas Kuhn: the structure of scientific revolutions, transaction costs, urban planning
The cultural diversity those subcultures create is valuable not just because it makes urban life less boring. The value also lies in the unlikely migrations that happen between the different clusters. A world where a diverse mix of distinct professions and passions overlap is a world where exaptations thrive. Those shared environments often take the form of a real-world public space, what the sociologist Ray Oldenburg famously called the “third place,” a connective environment distinct from the more insular world of home or office. The eighteenth-century English coffeehouse fertilized countless Enlightenment-era innovations; everything from the science of electricity, to the insurance industry, to democracy itself. Freud maintained a celebrated salon Wednesday nights at 19 Berggasse in Vienna, where physicians, philosophers, and scientists gathered to help shape the emerging field of psychoanalysis.
For more on urban subcultures, see Claude Fischer’s essays “Toward a Subcultural Theory of Urbanism” and “The Subcultural Theory of Urbanism: A Twentieth-Year Assessment.” Jane Jacobs’s Death and Life of Great American Cities and The Economy of Cities contain many similar insights about the capacity of big cities to cultivate small clusters of interests. (Chris Anderson discusses this in the context of his “long tail” theory in The Long Tail.) For more on the concept of the “Third Place,” see Ray Oldenburg’s The Great Good Place. For more on the innovations of the British coffeehouse, see Brian Cowan’s Social Life of Coffee, Tom Standage’s History of the World in Six Glasses, and my Invention of Air. Freud’s Vienna salon is described in the context of innovation in Howard Gardner’s Creating Minds. Martin Ruef’s research appears in his essay “Strong Ties, Weak Ties and Islands,” originally published in Industrial and Corporate Change.
Atul Gawande, Bernie Madoff, call centre, cognitive dissonance, David Brooks, delayed gratification, Edward Glaeser, epigenetics, Erik Brynjolfsson, estate planning, facts on the ground, game design, happiness index / gross national happiness, indoor plumbing, invisible hand, Mark Zuckerberg, medical residency, Menlo Park, meta analysis, meta-analysis, neurotypical, Occupy movement, place-making, Ponzi scheme, Ralph Waldo Emerson, randomized controlled trial, Ray Oldenburg, Silicon Valley, Skype, Steven Pinker, The Great Good Place, The Wisdom of Crowds, theory of mind, Tony Hsieh, urban planning, Yogi Berra
Leary, “The Need to Belong: Desire for Interpersonal Attachments as a Fundamental Human Motivation,” Psychological Bulletin 117 (1995); David G. Myers, “Close Relationships and Quality of Life,” in Well-being, ed. Kahneman, Diener, and Schwarz. 8. For more about the characteristics of “third places,” see Ray Oldenburg, The Great Good Place: Cafes, Coffee Shops, Community Centers, Beauty Parlors, General Stores, Bars, Hangouts, and How They Get You Through the Day (New York: Paragon, 1989); Ray Oldenburg, Celebrating the Third Place: Inspiring Stories about the “Great Good Places” at the Heart of Our Communities (New York: Marlowe, 2000). Thanks are due to my brother Steve for introducing me to the term meatspace. 9. Kyungjoon Lee et al., “Does Collocation Inform the Impact of Collaboration?” PLOS One 5, no. 12 (2010); Jonah Lehrer, “Groupthink: The Brainstorming Myth,” New Yorker, January 30, 2012; Greg Lindsay, “Engineering Serendipity,” New York Times, April 7, 2013; Michelle Young, “Googleplex, Mountain View: Designing Interior Spaces at an Urban Scale,” Untapped Cities, January 2, 2012, http://untappedcities.com/2012/01/02/googleplex-mountainview-designing-interior-spaces-at-an-urban-scale/; Paul Goldberger, “Exclusive Preview: Google’s New Built from Scratch Googleplex,” Vanity Fair, February 22, 2013.
But given the sobering impact of decreasing intimate contact on public health, among other things, it seems that it’s time for a slight course correction. Principle 1 Live in a community where you know and talk to your neighbors. Making Tradeoffs The digital revolution, like the automotive revolution that preceded it, has enhanced society in countless ways. But it has also had unintended consequences. Many of the hangouts where people used to meet (which sociologist Ray Oldenburg called third places and techies call meatspaces) are disappearing.8 And given the impact of less social contact on people’s health and morale, not to mention on the bottom line, it’s no wonder that employers such as Yahoo and Bank of America are calling their remote workers back to the office. It’s not that their employees are less productive at home. It’s that without the opportunity to bump into colleagues and have real conversations, innovation and social cohesion take a hit.
Affluenza: The All-Consuming Epidemic by John de Graaf, David Wann, Thomas H Naylor, David Horsey
big-box store, Community Supported Agriculture, Donald Trump, Exxon Valdez, financial independence, Ford paid five dollars a day, full employment, greed is good, income inequality, informal economy, invisible hand, Isaac Newton, McMansion, medical malpractice, new economy, Ralph Nader, Ray Oldenburg, Ronald Reagan, Silicon Valley, Simon Kuznets, single-payer health, The Great Good Place, trade route, upwardly mobile, Yogi Berra, young professional
Will Disney hire extras to play the roles of other suburbanites who can’t drive—elderly, disabled, and low-income residents, peeking out from behind living-room curtains? BOWLING ALONE Where can America’s stranded nondrivers go, in today’s world? There’s no colorful cafô down the block, or bowling alley or tavern, where neighbors can “be apart together, and mutually withdraw from the world,” in the words of writer Ray Oldenburg.1 Such “great good places” or “third places,” that are apart from both home and work environments, are now often illegal—violations of zoning codes. The truth is, the term “community life” is perceived as archaic in a world so dominated by business and government. “We’ve mutated from citizens to consumers in the last sixty years,” says James Kuntsler, the author of The Geography of Nowhere.
Laurie Mazur in discussion with John de Graaf, April 1996. 11. Kenneth Burnley in discussion with John de Graaf, May 1996. 12. Alex Molnar in discussion with John de Graaf, April 1996. 13. Interview with psychologist David Elkind, October 1993. 14. David Korten, The Post-Corporate World: Life after Capitalism (San Francisco: Kumarian/Berrett-Koehler, 2000), 33. 15. Jennifer Gailus in discussion with John de Graaf, May 1996. CHAPTER 8 1. Ray Oldenburg, The Great Good Place: Cafes, Coffee Shops, Bookstores, Bars, Hair Salons, and Other Hangouts at the Heart of a Community (New York: Paragon House, 1989), xv. 2. James Kuntsler in discussion with David Wann, March 1997. 3. Robert Putnam, Bowling Alone: The Collapse and Revival of American Community (New York: Simon & Schuster, 2000), 49. 4. Eileen Daspin, “Volunteering on the Run,” Wall Street Journal, November 15, 1999, W1. 5.
affirmative action, British Empire, David Brooks, death of newspapers, deindustrialization, family office, Golden Gate Park, Google Earth, jitney, new economy, New Urbanism, Plutocrats, plutocrats, Ray Oldenburg, ride hailing / ride sharing, Scientific racism, Steven Levy, The Great Good Place, Thorstein Veblen, trade route, urban planning, We are the 99%, white flight
Another defense was provided by the voluntary societies that proliferated after midcentury, such as the New York Harmonic Society, which staged concerts featuring the works of Bach, Handel, and Haydn, and the New York Society Library, a subscription library established in 1754 that numbered Robert R. Livingston, Philip Livingston, and William Walton on its membership rolls. Early social libraries were a space apart from both work and home—semiprivate, membership-only institutions that one historian says served as “a place to converse as well as read, to debate publicly as well as study quietly.”66 These voluntary societies were “third places,” Ray Oldenburg’s phrase for “a great variety of public places that host the regular, voluntary, informal and happily anticipated gatherings of individuals beyond the realms of home and work.”67 In the eighteenth century, third places validated the sophisticated tastes of their upper-class patrons and preserved their exclusivity by recruiting members through friendship and family networks. Yet the genteel code stressed that the threat of rudeness and coarseness was ever present, and even in some third places the lines between polite and rude society were not always clear.
.: Cornell University Press, 1989), 72–108; Blumin, Emergence of the Middle Class, 17–28. 66. Adam Arenson, “Libraries in Public Before the Age of Public Libraries: Interpreting the Furnishings and Design of Athenaeums and Other ‘Social Libraries,’ 1800–1860,” 41, in The Library as Place: History, Community, and Culture, ed. John E. Buschman and Gloria J. Leckie (Westport, Conn.: Libraries Unlimited, 2006). 67. Ray Oldenburg, The Great Good Place: Cafés, Coffee Shops, Community Centers, Beauty Parlors, General Stores, Bars, Hangouts, and How They Get You Through the Day (New York: Paragon House, 1989), 16. 68. Laura Lewison, “Lawn Bowling,” 724, in Jackson, Encyclopedia of New York City; Steven A. Reiss, “Horse Racing,” 611–12, in Jackson, The Encyclopedia of New York City; Austin Baxter Keep, History of the New York Society Library (New York: De Vinne, 1908), 123–78; Walter Friedman, “Scots,” 1160–61, in Jackson, The Encyclopedia of New York City; Burrows and Wallace, Gotham, 172–75, 248; New York Gazette (Weyman’s), February 23, 1761, June 6, 1763, November 28, 1763; New York Mercury, May 5, 1755; and Singleton, Social New York, 40–45. 69.
., 1888), 24–27; Officers, Members, Constitution and By-Laws of the Union Club, 96–98; Porzelt, Metropolitan Club, 57–104; New York Times, February 12, 1886, February 13, 1890, September 6, 1891, February 25, 1894, May 9, 1897; Louise L. Stevenson, The Victorian Homefront: American Thought and Culture, 1860–1880 (Ithaca, N.Y.: Cornell University Press, 1991), xxiii–xxxv; Jane Tompkins, West of Everything: The Inner Life of the Westerns (New York: Oxford University Press, 1992), 3–19, 43; and Ray Oldenburg, The Great Good Place: Cafés, Coffee Shops, Community Centers, Beauty Parlors, General Stores, Bars, Hangouts, and How They Get You Through the Day, 1st ed. (New York: Paragon, 1989), 16. 63. New York Times, June 17 and 18, 1924, March 4, 1928, October 8, 1949; Harper S. Mott Diary, 1886, entries for May 3 and 5, 1886, Library of the New-York Historical Society, New York, N.Y. [hereafter N-YHS]; Mott Diary, 1888, entries for February 3, 7, 18, and 22, March 1, 2, 7, 12, 14, and 15, 1888, N-YHS; James Norman Whitehouse Diary, 1890, entries for March 8, 15, and 19, April 12, May 26, June 20, 1890, N-YHS; Whitehouse Diary, 1892, entries for February 19 and 22, May 15, 1892, N-YHS; Whitehouse Diary, 1900, entries for August 15 and 17, 1900, N-YHS. 64.
Uncommon Grounds: The History of Coffee and How It Transformed Our World by Mark Pendergrast
business climate, Edward Lloyd's coffeehouse, Honoré de Balzac, land reform, microcredit, Mikhail Gorbachev, new economy, open economy, out of africa, profit motive, Ray Oldenburg, Ronald Reagan, The Great Good Place, trade route, transcontinental railway, traveling salesman, women in the workforce
The grateful charity responded by giving Starbucks its International Humanitarian award. Indeed, Schultz appeared to be a master image builder. As he himself has said, “My story is as much one of perseverance and drive as it is of talent and luck. I willed it to happen. I took my life in my hands, learned from anyone I could, grabbed what opportunity I could, and molded my success step by step.” In 1989 the sociologist Ray Oldenburg published The Great, Good Place, a lament over the passing of community meeting places like the old country store or soda fountain. The book contained an entire chapter on coffeehouses, concluding: “The survival of the coffeehouse depends upon its ability to meet present day needs and not those of a romanticized past.” Schultz loved the book and adopted Oldenburg’s academic term, christening Starbucks as a “third place” beyond home or work, “an extension of people’s front porch,” where people could gather informally.
Furnas; Modern Times (1983), by Paul Johnson; American Policies Abroad (1929), by Chester Lloyd Jones et al.; Manias, Panics and Crashes (1989), by Charles P. Kindleberger; The Boston Tea Party (1964), by Benjamin Woods Labaree; The Fifties (1977), by Douglas T. Miller and Marion Nowak; The New Winter Soldiers (1996), by Richard R. Moser; The Sugar Trust (1964), by Jack Simpson Mullins; Fighting Liberal (1945), by George W. Norris; The Great Good Place (1989), by Ray Oldenburg; The Early English Coffee House (1893), by Edward Robinson; We Say No to Your War (1994), by Jeff Richard Schutts; Hard Times (1970), by Studs Terkel; History and Reminiscences of Lower Wall Street and Vicinity (1914), by Abram Wakeman; The Life of Billy Yank (1952), by Bell Irvin Wiley. On shade-grown coffee and migratory birds: Birds Over Troubled Waters (1991), by Russell Greenbeg and Susan Lumpkin; Proceedings, Memorias: 1st Sustainable Coffee Congress (1997), edited by Robert A.
Framing Class: Media Representations of Wealth and Poverty in America by Diana Elizabeth Kendall
Bernie Madoff, blue-collar work, Bonfire of the Vanities, call centre, David Brooks, declining real wages, Donald Trump, employer provided health coverage, ending welfare as we know it, framing effect, Georg Cantor, Gordon Gekko, greed is good, haute couture, housing crisis, illegal immigration, income inequality, lump of labour, mortgage tax deduction, new economy, payday loans, Ponzi scheme, Ray Oldenburg, Richard Florida, Ronald Reagan, Saturday Night Live, telemarketer, The Great Good Place, Thorstein Veblen, trickle-down economics, union organizing, upwardly mobile, urban planning, working poor
Mapping helps them learn about the ideas, attitudes, and opinions that really exist among diverse groups of people, not just “public opinion” or politicians’ views of events. By seeking out “third places”—locations where people gather and often end up talking about things that are important to them—journalists can find other voices, hear different stories, and perhaps learn more about people from diverse backgrounds and what they are actually thinking and experiencing.42 According to sociologist Ray Oldenburg, the term third place describes “a great variety of public places that host the regular, voluntary, informal, and happily anticipated gatherings of individuals beyond the realms of home and work.”43 If the first place is the home, and the second place is the work setting, then the third place includes churches, community centers, cafes, coffee shops, bookstores, bars, and other spots where people gather informally.
Steve Smith, “Developing New Reflexes in Framing Stories,” Pew Center for Civil Journalism, 1997, http://www.pewcenter.org/doingcj/civiccat/displayCivcat .php?id=97 (accessed July 3, 2004). 40. Richard Harwood, “Framing a Story: What’s It Really About?” Pew Center for Civic Journalism, 2004, http://www.pewcenter.org/doingcj/videos/framing.html (accessed July 3, 2004). 41. Smith, “Developing New Reflexes in Framing Stories.” 42. “Finding Third Places.” 43. Ray Oldenburg, The Great Good Place: Cafés, Coffee Shops, Bookstores, Bars, Hair Salons and Other Hangouts at the Heart of a Community (New York: Marlowe, 1999), 16. 44. “The State of the News Media 2004,” Committee of Concerned Journalists, http://www.journalism.org (accessed June 17, 2004). 45. Mantsios, “Media Magic,” 108. 9781442202238.print.indb 262 2/10/11 10:47 AM Notes to Pages 228–229 263 46.
3D printing, Airbnb, Atul Gawande, barriers to entry, big-box store, business process, call centre, carbon footprint, citizen journalism, corporate social responsibility, crowdsourcing, disintermediation, Elon Musk, Firefox, glass ceiling, greed is good, housing crisis, informal economy, Jane Jacobs, jimmy wales, Khan Academy, Kickstarter, Lean Startup, means of production, new economy, pattern recognition, Peter Singer: altruism, Peter Thiel, Ray Oldenburg, remote working, Richard Feynman, Ronald Reagan, sharing economy, Silicon Valley, Silicon Valley startup, Steve Jobs, TaskRabbit, Tony Hsieh, too big to fail, underbanked, women in the workforce, young professional, Zipcar
Peter Tufano, Dr. Jonathan Guryan, Dr. Erik Hurst, Bob Epstein and Nicole Lederer, Ryan Gravel, Cathy Woolard, Tom Cousins, Ben Cohen and Jerry Greenfield, Craig Jelinek, Bernie Glassman, Juliet Ellis, Freelancers Union, Paul Rice, Charles Montgomery, Jacob Wood & William McNulty, Jennifer Pahlka, Melinda Gates, Jeffrey Stewart, Indra Nooyi, Ryan Howard, Dr. Risa Lavizzo-Mourey, Steve Ells, Ray Oldenburg, Vivek Kundra, Tony Hsieh, Brian Chesky, Joe Gebbia and Nathan Blecharczyk, John Tolva, Rob Spiro and Alon Salant, Yancey Strickler, Charles Adler, Perry Chen, Meg Garlinghouse, Mitchell Baker, Dr. Tom X. Lee, Elon Musk, Peter Koechley & Eli Pariser, David Payne and Michael Tavani, Michael Bloomberg, Rachel Kleinfeld, John Mackey, Michael Pollan, Brad Neuberg, Chris Anderson, David Edinger, Scotty Martin, Dr.
business climate, car-free, Jane Jacobs, New Urbanism, Parkinson's law, place-making, Ray Oldenburg, ride hailing / ride sharing, Ronald Reagan, skinny streets, The Death and Life of Great American Cities, The Great Good Place, transit-oriented development, urban decay, urban renewal, urban sprawl, walkable city
Free parking, on the other hand, is not taxed.22 An IRS rule that assigned an income value to what is now free parking would help encourage commuters to switch to noncar travel.The 20th Century was about getting around. The 21st Century will be about staying in a place worth staying in. —Jim Kunstler The most important task of the urbanist is controlling size. —David Mohney As sociology professor and planning consultant Ray Oldenburg points out in The Great Good Place: Cafes, Coffee Shops, Community Centers, Beauty Parlors, General Stores, Bars, Hangouts, and How They Get You Through the Day, segregation, isolation, compartmentalization, and sterilization seem to be today’s guiding principles for community growth and renewal. Desirable experiences occur in places conducive to them, Oldenburg claims, or they do not occur at all.
Alexey Pajitnov wrote Tetris, Apple II, cellular automata, Columbine, Conway's Game of Life, game design, In Cold Blood by Truman Capote, Mars Rover, Mikhail Gorbachev, Ralph Waldo Emerson, Ray Oldenburg, Saturday Night Live, Silicon Valley, Steve Jobs, Steve Wozniak, The Great Good Place, Thorstein Veblen, urban planning
Then he traveled to some churches to see what the bingo crowd was all about. What he saw was groups of women having a raucous time, drinking, playing, and being social. The experience was totally unlike the bingo games on the Web at the time, primarily single-player affairs that made you refresh your browser each time you wanted a new bingo ball to drop. Kapulka, an avid reader and thinker, was concerned with what’s called the Third Place, which Ray Oldenburg, an urban sociologist, so succinctly espoused in his 1989 book, The Great Good Place. Kapulka thought, “You’ve got the home, work, and this public area where you socialize, a pub, a restaurant, a bingo hall. There’s a big difference between sitting in a bar drinking by yourself and sitting at home drinking by yourself, almost like the difference between aloneness and loneliness.” For TEN’s bingo game, he told executives, “Let’s slap on a big chat room so you have fifty people in there and it feels more alive, like a real Third Place.”
More Joel on Software by Joel Spolsky
barriers to entry, Black Swan, Build a better mousetrap, business process, call centre, Danny Hillis, failed state, Firefox, George Gilder, low cost carrier, Mars Rover, Network effects, Paul Graham, performance metric, place-making, price discrimination, prisoner's dilemma, Ray Oldenburg, Sand Hill Road, Silicon Valley, slashdot, social software, Steve Ballmer, Steve Jobs, Superbowl ad, The Great Good Place, type inference, unpaid internship, wage slave, web application, Y Combinator
Instead of building usability labs, they’ll go out into the field and write ethnographies. And hopefully, we’ll figure out the new principles of social interface design. It’s going to be fascinating . . . as fun as user interface design was in the 1980s . . . so stay tuned. sixteen BUILDING COMMUNITIES WITH SOFTWARE Monday, March 3, 2003 In his book, The Great Good Place (Da Capo Press, 1999), social scientist Ray Oldenburg talks about how humans need a third place, besides work and home, to meet with friends, have a beer, discuss the events of the day, and enjoy some human interaction. Coffee shops, bars, hair salons, beer gardens, pool halls, clubs, and other hangouts are as vital as factories, schools, and apartments. But capitalist society has been eroding those third places, and society is left impoverished.
Wonderland: How Play Made the Modern World by Steven Johnson
Ada Lovelace, Alfred Russel Wallace, Antoine Gombaud: Chevalier de Méré, Berlin Wall, bitcoin, Book of Ingenious Devices, Buckminster Fuller, Claude Shannon: information theory, Clayton Christensen, colonial exploitation, computer age, conceptual framework, crowdsourcing, cuban missile crisis, Drosophila, Fellow of the Royal Society, game design, global village, Hedy Lamarr / George Antheil, HyperCard, invention of air conditioning, invention of the printing press, invention of the telegraph, Islamic Golden Age, Jacquard loom, Jacquard loom, Jacques de Vaucanson, James Watt: steam engine, Jane Jacobs, John von Neumann, joint-stock company, Joseph-Marie Jacquard, Landlord's Game, lone genius, megacity, Minecraft, Murano, Venice glass, music of the spheres, Necker cube, New Urbanism, Oculus Rift, On the Economy of Machinery and Manufactures, pattern recognition, pets.com, placebo effect, probability theory / Blaise Pascal / Pierre de Fermat, profit motive, QWERTY keyboard, Ray Oldenburg, spice trade, spinning jenny, statistical model, Steve Jobs, Steven Pinker, Stewart Brand, supply-chain management, talking drums, the built environment, The Great Good Place, the scientific method, The Structural Transformation of the Public Sphere, trade route, Turing machine, Turing test, Upton Sinclair, urban planning, Victor Gruen, Watson beat the top human players on Jeopardy!, white flight, Whole Earth Catalog, working poor, Wunderkammern
For the first time, people began talking explicitly about the court of “public opinion”; they began to seek “publicity” for their work or ideas, a word that originates with the French publicité. Habermas argued that the political and intellectual revolutions of the eighteenth century had been facilitated by the creation of this new public sphere, largely housed in semipublic gathering places like taverns and pubs. (A few decades after Habermas, the American sociologist Ray Oldenburg would develop a similar thesis in a book called The Great Good Place—coining the now-common expression “the third place” for these venues.) For Habermas, the public sphere had a profoundly egalitarian bias, creating “a kind of social intercourse that, far from presupposing equality of status, disregarded status altogether. [Participants] replaced the celebration of rank with a tact befitting equals.”
The Cheating Culture: Why More Americans Are Doing Wrong to Get Ahead by David Callahan
1960s counterculture, affirmative action, corporate governance, David Brooks, deindustrialization, East Village, forensic accounting, full employment, game design, greed is good, high batting average, housing crisis, illegal immigration, income inequality, job satisfaction, market fundamentalism, McMansion, microcredit, moral hazard, new economy, New Urbanism, offshore financial centre, oil shock, Plutocrats, plutocrats, postindustrial economy, profit maximization, profit motive, RAND corporation, Ray Oldenburg, rolodex, Ronald Reagan, shareholder value, Silicon Valley, Steve Jobs, The Bell Curve by Richard Herrnstein and Charles Murray, The Chicago School, Thorstein Veblen, War on Poverty, winner-take-all economy, World Values Survey, young professional
This section on sprawl and new urbanism draws heavily from David Callahan and Stephen Heintz, eds., Quality of Life 2000: The New Politics of Work and Community (New York: Demos, 2002), 77–118. Relevant essays in the book include Robert Liberty, "Is the American Dream Endless Sprawl?"; Philip Langdon, "New Development, Traditional Patterns"; "Growth: New Challenges and Opportunities in a New American Landscape—An Interagency Report by the Clinton/Gore Administration"; and Ray Oldenburg, "Our Vanishing 'Third Places.'" [back] 11. Robert Frank, Luxury Fever: Why Money Fails to Satisfy in an Age of Excess (New York: The Free Press, 1999), chapters 14–17. [back] 12. Carol Swain, New White Nationalism in America: Its Challenge to Integration (New York: Oxford University Press, 2002). [back] 13. Don Oldenberg, "Street-Smart Business Ethics," Washington Post, 29 July 1987, D5; and George C.