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Albert Einstein, Berlin Wall, bioinformatics, borderless world, British Empire, Buckminster Fuller, double helix, global village, half of the world's population has never made a phone call, Howard Rheingold, Jeff Bezos, Joseph Schumpeter, Kevin Kelly, knowledge economy, more computing power than Apollo, new economy, personalized medicine, purchasing power parity, Ray Kurzweil, Richard Feynman, Richard Feynman, Search for Extraterrestrial Intelligence, SETI@home, Silicon Valley, spice trade, stem cell
As a product becomes standardized and is mass-produced, be it a seed, a machine, or a computer program … The knowledge component becomes more important … And manual labor less valuable. Even in large and complex manufacturing processes like building automobiles … Transport and insurance costs exceed those of steel … Or of manual labor.5 (A Ford Taurus has more than 120 computer chips … more computing power than the Apollo lunar excursion modules.) The same is true even in agriculture … Look at something as basic as flower production. Imagine they asked you to find the ideal country for exporting flowers. You might be tempted to go looking for a place that had … A lot of land … Cheap labor … Fertile soil … Warmth … Sun … You would be wrong. Brazil is not the world’s greatest flower exporter … It is Holland … A small, fog-bound country, part of whose land is lower than the cold North Sea.
The Connected Company by Dave Gray, Thomas Vander Wal
A Pattern Language, Albert Einstein, Amazon Mechanical Turk, Amazon Web Services, Atul Gawande, Berlin Wall, business process, call centre, Clayton Christensen, complexity theory, en.wikipedia.org, factory automation, Googley, index card, interchangeable parts, inventory management, Jeff Bezos, Kevin Kelly, loose coupling, market design, minimum viable product, more computing power than Apollo, profit maximization, Richard Florida, self-driving car, shareholder value, side project, Silicon Valley, skunkworks, software as a service, South of Market, San Francisco, Steve Jobs, Steven Levy, Stewart Brand, The Wealth of Nations by Adam Smith, Tony Hsieh, Toyota Production System, Vanguard fund, web application, WikiLeaks, Zipcar
A car is the manifestation of years of learning, accumulated through research, crash testing, metallurgy, electrical engineering, design, and a score of other disciplines, including good old trial and error. And as we have seen, a car itself provides the service of getting you comfortably from one place to another. The ratio of knowledge to matter in any product increasingly favors knowledge. A modern car contains more computing power than the system that guided Apollo astronauts to the moon. Consider the difference between a TV and a TiVo. The knowledge and services embedded in a product are what give the product its value. Consider an iPhone. Its value comes from the services it provides you: you can talk to friends, send messages to them, and access a wide variety of applications, songs, books, and even movies if you care to. Having an iPhone allows you to carry around a whole city’s worth of services in your pocket.
Notes for Chapter Three ACCENTURE Accenture 2010 Global Consumer Survey, February 18, 2011, http://www.accenture.com/us-en/pages/insight-accenture-customer-satisfaction-survey-2010-summary.aspx. AMERICAN EXPRESS 2011 Global Customer Service Barometer, a research paper prepared for American Express by Echo, http://about.americanexpress.com/news/docs/2011x/AXP_2011_csbar_market.pdf. COMPUTING POWER “Your Car Has More Computing Power than the System that Guided Apollo Astronauts to the Moon,” Institute of Physics, http://physics.org/facts/apollo.asp. KINDLE “Bezos: Kindle Fire is an End-to-End Service,” by Erick Schonfeld, Seeking Alpha, September 29, 2011, http://seekingalpha.com/article/296777-bezos-kindle-fire-is-an-end-to-end-service. Chapter 4. Services are complex Most corporate systems were not built with customer delight in mind
3D printing, additive manufacturing, Albert Einstein, Amazon Web Services, Any sufficiently advanced technology is indistinguishable from magic, asset-backed security, augmented reality, barriers to entry, bitcoin, bounce rate, business intelligence, business process, business process outsourcing, call centre, capital controls, citizen journalism, Clayton Christensen, cloud computing, credit crunch, crowdsourcing, disintermediation, en.wikipedia.org, George Gilder, Google Glasses, high net worth, I think there is a world market for maybe five computers, Infrastructure as a Service, invention of the printing press, Jeff Bezos, jimmy wales, London Interbank Offered Rate, M-Pesa, Mark Zuckerberg, mass affluent, microcredit, mobile money, more computing power than Apollo, Northern Rock, Occupy movement, optical character recognition, performance metric, platform as a service, QWERTY keyboard, Ray Kurzweil, recommendation engine, RFID, risk tolerance, self-driving car, Skype, speech recognition, stem cell, telepresence, Tim Cook: Apple, transaction costs, underbanked, web application
Figure 9.1: Gordon Moore’s original graph predicting transistor growth (Credit: Intel Corp) In real terms this means that a mainframe computer of the 1970s that cost over $1 million had less computing power than your average smartphone has today. Have you ever watched the movie, Apollo 13? Remember they were trying to work out how to boot up the Apollo Guidance Computer without breaking their remaining power allowance? Well, that computer, which was at the height of computing technology in the ’70s, had around 32k of memory and ran at a clock speed of 1.024 MHz. When the IBM PC XT launched in 1981 it was already about eight times faster than the Apollo computer. The current iPhone 4S is roughly two million times more powerful than the Apollo 11 Guidance Computer that landed men on the moon. In fact, the first iPhone model (the 2G as it is now known) had more computing power in one handheld device than NASA had in its entirety in 1970. Figure 9.2: Apollo Guidance Computer (circa 1970) Credit: Draper Labs Those little musical greeting cards with a chip inside them to play a tune have more computing power than all the Axis and Allied forces had combined in World War II.
Progress: Ten Reasons to Look Forward to the Future by Johan Norberg
agricultural Revolution, anti-communist, availability heuristic, Bartolomé de las Casas, Berlin Wall, British Empire, business climate, clean water, Daniel Kahneman / Amos Tversky, demographic transition, desegregation, Donald Trump, Flynn Effect, germ theory of disease, Gini coefficient, Haber-Bosch Process, Hans Island, Hans Rosling, Ignaz Semmelweis: hand washing, income inequality, income per capita, indoor plumbing, Isaac Newton, Jane Jacobs, John Snow's cholera map, Kibera, Louis Pasteur, Mahatma Gandhi, meta analysis, meta-analysis, Mikhail Gorbachev, more computing power than Apollo, moveable type in China, Naomi Klein, open economy, place-making, Rosa Parks, special economic zone, Steven Pinker, telerobotics, The Wealth of Nations by Adam Smith, transatlantic slave trade, very high income, working poor, Xiaogang Anhui farmers
How different the world looks to an individual who can get news instantly about the rest of the world. Soon three billion people around the world will own a smartphone. That is three billion people who each have more computer power in their pocket than the super computers of the 1960s had, with instant communication and access to all the world’s knowledge. With just one Google search, they set in motion a series of calculations that takes more computing power than was used by the entire Apollo Programme during its eleven-year project of putting a man on the moon. The Chinese bought more than 400 million smartphones in 2015 alone. This is a population that lived in deep misery and was banned from learning anything from the rest of the world just thirty years ago. Now, it has instant access to knowledge from around the world. Dramatic progress has opened our eyes, and it has opened our minds.
That Used to Be Us by Thomas L. Friedman, Michael Mandelbaum
3D printing, Affordable Care Act / Obamacare, Albert Einstein, Amazon Web Services, American Society of Civil Engineers: Report Card, Andy Kessler, Ayatollah Khomeini, bank run, barriers to entry, Berlin Wall, blue-collar work, Bretton Woods, business process, call centre, carbon footprint, Carmen Reinhart, Cass Sunstein, centre right, Climatic Research Unit, cloud computing, collective bargaining, corporate social responsibility, Credit Default Swap, crowdsourcing, delayed gratification, energy security, Fall of the Berlin Wall, fear of failure, full employment, Google Earth, illegal immigration, immigration reform, income inequality, job automation, Kenneth Rogoff, knowledge economy, Lean Startup, low skilled workers, Mark Zuckerberg, market design, more computing power than Apollo, Network effects, obamacare, oil shock, pension reform, Report Card for America’s Infrastructure, rising living standards, Ronald Reagan, Rosa Parks, Saturday Night Live, shareholder value, Silicon Valley, Silicon Valley startup, Skype, Steve Jobs, the scientific method, Thomas L Friedman, too big to fail, University of East Anglia, WikiLeaks
We need to close the gap between our achievement and our potential today, but our long-term economic vitality depends on raising the potential of our entire society tomorrow. We need to lift the bottom faster and the top higher. We also need more routes to the top. Many of the good jobs opening up in this country do not require four years of college, but they do require high-quality vocational training. Learning to repair the engine of an electric car, or a robotic cutting tool, or a new gas-powered vehicle that has more computing power in it than the Apollo space capsule—these are not skills you can pick up in a semester of high school shop class. It is vital that high schools and community colleges offer vigorous vocational tracks and that we treat them with the same esteem as we do the liberal arts or “college” tracks. Maybe we don’t have to channel students as formally as do Singapore, Finland, and Germany—where early in high school students move either onto a track for four-year college or into vocational training of two or more years—but we do need to make clear that everyone needs postsecondary education, that there is a range of opportunities, that students need to start preparing for those different opportunities in high school, and, ultimately, that learning how to deconstruct a laptop computer in the local community college is as valuable as learning how to deconstruct The Catcher in the Rye at the state university.
The Fourth Industrial Revolution by Klaus Schwab
3D printing, additive manufacturing, Airbnb, Amazon Mechanical Turk, Amazon Web Services, augmented reality, autonomous vehicles, barriers to entry, Baxter: Rethink Robotics, bitcoin, blockchain, Buckminster Fuller, call centre, clean water, collaborative consumption, conceptual framework, continuous integration, crowdsourcing, disintermediation, distributed ledger, Edward Snowden, Elon Musk, epigenetics, Erik Brynjolfsson, future of work, global value chain, Google Glasses, income inequality, Internet Archive, Internet of things, invention of the steam engine, job automation, job satisfaction, John Maynard Keynes: Economic Possibilities for our Grandchildren, John Maynard Keynes: technological unemployment, life extension, Lyft, megacity, meta analysis, meta-analysis, more computing power than Apollo, mutually assured destruction, Narrative Science, Network effects, Nicholas Carr, personalized medicine, precariat, precision agriculture, Productivity paradox, race to the bottom, randomized controlled trial, reshoring, RFID, rising living standards, Second Machine Age, secular stagnation, self-driving car, sharing economy, Silicon Valley, smart cities, smart contracts, software as a service, Stephen Hawking, Steve Jobs, Steven Levy, Stuxnet, The Spirit Level, total factor productivity, transaction costs, Uber and Lyft, Watson beat the top human players on Jeopardy!, WikiLeaks, winner-take-all economy, women in the workforce, working-age population, Y Combinator, Zipcar
Rethinking Money: How New Currencies Turn Scarcity Into Prosperity by Bernard Lietaer, Jacqui Dunne
3D printing, agricultural Revolution, Albert Einstein, Asian financial crisis, banking crisis, Berlin Wall, BRICs, business climate, business process, butterfly effect, carbon footprint, Carmen Reinhart, clockwork universe, collapse of Lehman Brothers, complexity theory, conceptual framework, credit crunch, discounted cash flows, en.wikipedia.org, Fall of the Berlin Wall, fear of failure, fiat currency, financial innovation, Fractional reserve banking, full employment, German hyperinflation, happiness index / gross national happiness, job satisfaction, Marshall McLuhan, microcredit, mobile money, money: store of value / unit of account / medium of exchange, more computing power than Apollo, new economy, Occupy movement, price stability, reserve currency, Silicon Valley, the payments system, too big to fail, transaction costs, trickle-down economics, urban decay, War on Poverty, working poor
Digital Apollo: Human and Machine in Spaceflight by David A. Mindell
1960s counterculture, computer age, deskilling, fault tolerance, interchangeable parts, Mars Rover, more computing power than Apollo, Norbert Wiener, Silicon Valley, Stewart Brand, telepresence, telerobotics
The design decisions, while considering subtle, technical details, also stemmed from judgments about human performance. Astronauts had been hailed as the ultimate backup systems. Could they take over if the computer failed? Could they help make the computers more reliable? How could the IL convince NASA and the astronauts to trust their lives to the machine? It has become fashionable to denigrate the computers of the past with phrases like ‘‘we flew to the moon with less computing power than I have on my wristwatch,’’ or ‘‘can you believe the entire Apollo program fit into a mere 36 k of memory?’’ Simply focusing on memory size, or the computer’s speed, however, misses the important engineering accomplishments of the Apollo computer. For who among us would risk our lives on our desktop computers, with all their speed, accuracy, and memory, and rely on their working flawlessly for two straight weeks? The space shuttle flies with five redundant computers.
23andMe, 3D printing, additive manufacturing, Affordable Care Act / Obamacare, Airbnb, airport security, Albert Einstein, algorithmic trading, artificial general intelligence, augmented reality, autonomous vehicles, Baxter: Rethink Robotics, Bill Joy: nanobots, bitcoin, Black Swan, blockchain, borderless world, Brian Krebs, business process, butterfly effect, call centre, Chelsea Manning, cloud computing, cognitive dissonance, computer vision, connected car, corporate governance, crowdsourcing, cryptocurrency, data acquisition, data is the new oil, Dean Kamen, disintermediation, don't be evil, double helix, Downton Abbey, Edward Snowden, Elon Musk, Erik Brynjolfsson, Filter Bubble, Firefox, Flash crash, future of work, game design, Google Chrome, Google Earth, Google Glasses, Gordon Gekko, high net worth, High speed trading, hive mind, Howard Rheingold, hypertext link, illegal immigration, impulse control, industrial robot, Internet of things, Jaron Lanier, Jeff Bezos, job automation, John Harrison: Longitude, Jony Ive, Julian Assange, Kevin Kelly, Khan Academy, Kickstarter, knowledge worker, Kuwabatake Sanjuro: assassination market, Law of Accelerating Returns, Lean Startup, license plate recognition, litecoin, M-Pesa, Mark Zuckerberg, Marshall McLuhan, Menlo Park, mobile money, more computing power than Apollo, move fast and break things, Nate Silver, national security letter, natural language processing, obamacare, Occupy movement, Oculus Rift, offshore financial centre, optical character recognition, pattern recognition, personalized medicine, Peter H. Diamandis: Planetary Resources, Peter Thiel, pre–internet, RAND corporation, ransomware, Ray Kurzweil, refrigerator car, RFID, ride hailing / ride sharing, Rodney Brooks, Satoshi Nakamoto, Second Machine Age, security theater, self-driving car, shareholder value, Silicon Valley, Silicon Valley startup, Skype, smart cities, smart grid, smart meter, Snapchat, social graph, software as a service, speech recognition, stealth mode startup, Stephen Hawking, Steve Jobs, Steve Wozniak, strong AI, Stuxnet, supply-chain management, technological singularity, telepresence, telepresence robot, Tesla Model S, The Wisdom of Crowds, Tim Cook: Apple, trade route, uranium enrichment, Wall-E, Watson beat the top human players on Jeopardy!, Wave and Pay, We are Anonymous. We are Legion, web application, WikiLeaks, Y Combinator, zero day
The fact that today’s technologies are exponential in their growth curves, not linear, is absolutely fundamental to understanding the next phase of human evolution. We are now living in exponential times. As information technologies continue to double in their price performance, capacity, and bandwidth, amazing things become possible. Take, for example, the iPhone that hundreds of millions of users carry in their pockets today. Incredibly, it literally has more computer processing power than that which was available to all of NASA during the Apollo 11 moon landing forty years ago. The modern smart phone is more than “a million times cheaper and a thousand times faster than a supercomputer of the ’70s.” As a result of mathematical repercussions of exponentials and Moore’s law, “we won’t experience a hundred years of progress in the twenty-first century; it will be more like twenty thousand years of progress (at today’s rate).”
Frugal Innovation: How to Do Better With Less by Jaideep Prabhu Navi Radjou
3D printing, additive manufacturing, Affordable Care Act / Obamacare, Airbnb, Albert Einstein, barriers to entry, Baxter: Rethink Robotics, Bretton Woods, business climate, business process, call centre, Capital in the Twenty-First Century by Thomas Piketty, carbon footprint, cloud computing, collaborative consumption, collaborative economy, connected car, corporate social responsibility, crowdsourcing, Elon Musk, financial innovation, global supply chain, income inequality, industrial robot, Internet of things, job satisfaction, Khan Academy, Kickstarter, late fees, Lean Startup, low cost carrier, M-Pesa, Mahatma Gandhi, megacity, minimum viable product, more computing power than Apollo, new economy, payday loans, peer-to-peer lending, Peter H. Diamandis: Planetary Resources, precision agriculture, race to the bottom, reshoring, ride hailing / ride sharing, risk tolerance, Ronald Coase, self-driving car, shareholder value, sharing economy, Silicon Valley, Silicon Valley startup, six sigma, smart grid, smart meter, software as a service, Steve Jobs, supply-chain management, TaskRabbit, The Fortune at the Bottom of the Pyramid, The Nature of the Firm, transaction costs, unbanked and underbanked, underbanked, women in the workforce, X Prize, yield management, Zipcar
Made to Break: Technology and Obsolescence in America by Giles Slade
Albert Einstein, Alexey Pajitnov wrote Tetris, Apple's 1984 Super Bowl advert, Buckminster Fuller, Cass Sunstein, Douglas Engelbart, global village, housing crisis, indoor plumbing, invention of radio, Joseph Schumpeter, Marshall McLuhan, Mikhail Gorbachev, more computing power than Apollo, mutually assured destruction, Ralph Nader, rent control, Ronald Reagan, Silicon Valley, Steve Jobs, the market place, the medium is the message, Thorstein Veblen, unemployed young men, upwardly mobile, Vladimir Vetrov: Farewell Dossier, women in the workforce
The Organized Mind: Thinking Straight in the Age of Information Overload by Daniel J. Levitin
airport security, Albert Einstein, Amazon Mechanical Turk, Anton Chekhov, big-box store, business process, call centre, Claude Shannon: information theory, cloud computing, cognitive bias, complexity theory, computer vision, conceptual framework, correlation does not imply causation, crowdsourcing, cuban missile crisis, Daniel Kahneman / Amos Tversky, delayed gratification, Donald Trump, en.wikipedia.org, epigenetics, Eratosthenes, Exxon Valdez, framing effect, friendly fire, fundamental attribution error, Golden Gate Park, Google Glasses, haute cuisine, impulse control, index card, indoor plumbing, information retrieval, invention of writing, iterative process, jimmy wales, job satisfaction, Kickstarter, life extension, meta analysis, meta-analysis, more computing power than Apollo, Network effects, new economy, Nicholas Carr, optical character recognition, pattern recognition, phenotype, placebo effect, pre–internet, profit motive, randomized controlled trial, Skype, Snapchat, statistical model, Steve Jobs, supply-chain management, the scientific method, The Wealth of Nations by Adam Smith, The Wisdom of Crowds, theory of mind, Turing test, ultimatum game
As former Boeing scientist and New York Times writer Dennis Overbye notes, this information stream contains “more and more information about our lives—where we shop and what we buy, indeed, where we are right now—the economy, the genomes of countless organisms we can’t even name yet, galaxies full of stars we haven’t counted, traffic jams in Singapore and the weather on Mars.” That information “tumbles faster and faster through bigger and bigger computers down to everybody’s fingertips, which are holding devices with more processing power than the Apollo mission control.” Information scientists have quantified all this: In 2011, Americans took in five times as much information every day as they did in 1986—the equivalent of 175 newspapers. During our leisure time, not counting work, each of us processes 34 gigabytes or 100,000 words every day. The world’s 21,274 television stations produce 85,000 hours of original programming every day as we watch an average of 5 hours of television each day, the equivalent of 20 gigabytes of audio-video images.