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Howard Rheingold by The Virtual Community Homesteading on the Electronic Frontier-Perseus Books (1993)
Apple II, Brewster Kahle, Buckminster Fuller, commoditize, conceptual framework, Douglas Engelbart, Douglas Engelbart, Electric Kool-Aid Acid Test, experimental subject, George Gilder, global village, Hacker Ethic, Haight Ashbury, Howard Rheingold, HyperCard, John Markoff, Kevin Kelly, knowledge worker, license plate recognition, loose coupling, Marshall McLuhan, Menlo Park, meta analysis, meta-analysis, Mitch Kapor, packet switching, Panopticon Jeremy Bentham, profit motive, RAND corporation, Ray Oldenburg, rent control, RFC: Request For Comment, Ronald Reagan, Saturday Night Live, Steve Jobs, Steve Wozniak, Steven Levy, Stewart Brand, technoutopianism, Ted Nelson, telepresence, The Great Good Place, The Hackers Conference, urban decay, Whole Earth Catalog, Whole Earth Review, young professional
I still believe that, but I also know that life online has been unhappy at times, intensely so in some circumstances, because of words I've read on a screen. Participating in a virtual community has not solved all of life's problems for me, but it has served as an aid, a comfort, and an inspiration at times; at other times, it has been like an endless, ugly, long-simmering family brawl. I've changed my mind about a lot of aspects of the WELL over the years, but the sense of place is still as strong as ever. As Ray Oldenburg proposed in The Great Good Place, there are three essential places in people's lives : the place we live, the place we work, and the place we gather for conviviality. Although the casual conversation that takes place in cafes, beauty shops, pubs, and town squares is universally considered to be trivial, idle talk, Oldenburg makes the case that such places are where communities can come into being and continue to hold together.
The CB service on CompuServe is probably the oldest, continuously operating, commercial chat service in the world. Minitel's messageries in France are into their second decade of a wildly popular, national, governmentsupported, written-word chat system. Fujitsu's Habitat combines a cartoonland graphical representation of participants and their environment with a synchronous chat system. IRC is Internet's pioneering multi-user chat system. IRC is the corner pub, the caf‚, the common room--the "great good place" of the Net. Most computers connected to Internet run a program called "talk" that enables people on different host computers to communicate screen-to-screen simultaneously. If I suspect that a person I know is online at a different site, I can issue a chat request through Internet. If that person is logged in, even if the computer is on the other side of the world, my chat request will go directly to the recipient's screen for immediate attention (rather than going to an e-mailbox for later attention).
The staged conventions of the political parties to anoint politicians 26-04-2012 21:46 howard rheingold's | the virtual community 24 de 26 http://www.rheingold.com/vc/book/10.html who had already been selected behind closed doors were a prominent example, but they were only part of a web of headlines, advertisements, and managed events. The replacement of old neighborhoods with modern malls, and caf‚s with fast-food franchises, was part of this "society of the spectacle," precisely because they help destroy the "great good places" where the public sphere lives. More than twenty years later, Debord looked back and emphasized this aspect of his earlier forecasts: For the agora, the general community, has gone, along with communities restricted to intermediary bodies or to independent institutions, to salons or caf‚s, or to workers in a single company. There is no place left where people can discuss the realities which concern them, because they can never lastingly free themselves from the crushing presence of media discourse and of the various forces organized to relay it. . . .
Because Internet: Understanding the New Rules of Language by Gretchen McCulloch
4chan, book scanning, British Empire, citation needed, Donald Trump, en.wikipedia.org, Firefox, Flynn Effect, Google Hangouts, Internet Archive, invention of the printing press, invention of the telephone, moral panic, multicultural london english, natural language processing, pre–internet, QWERTY keyboard, Ray Oldenburg, Silicon Valley, Skype, Snapchat, social web, Steven Pinker, telemarketer, The Great Good Place, upwardly mobile, Watson beat the top human players on Jeopardy!
But to send someone a message, you need to find them first, and for that, you need some sort of shared space that several people can drop in on. The idea of a third place is often invoked to explain the appeal of Starbucks: the first place is home, the second place is work, but people also need a third place to socialize that’s neither home nor work, like a coffeeshop. What Ray Oldenburg, the sociologist who coined the term in a 1989 book called The Great Good Place, had in mind was something more specific than just any convenient spot where you might stop by for a cup of joe. Oldenburg’s third places are first of all social centers, distinguished by an emphasis on conversation and playfulness, regular attendees who set the tone for newcomers, the freedom to come and go as you please, a lack of formal membership requirements, and a warm, unpretentious feeling of home away from home.
In Deborah Tannen and Anna Marie Trester, eds., Discourse 2.0: Language and New Media. Georgetown University Press. pp. 119–132. idea of a third place: Matthew Dollinger. June 11, 2008. “Starbucks, ‘The Third Place,’ and Creating the Ultimate Customer Experience.” Fast Company. www.fastcompany.com/887990/starbucks-third-place-and-creating-ultimate-customer-experience. What Ray Oldenburg: Ray Oldenburg. 1989. The Great Good Place: Cafes, Coffee Shops, Community Centers, Beauty Parlors, General Stores, Bars, Hangouts, and How They Get You Through the Day. Paragon House. Examples include pubs: Leo W. Jeffres, Cheryl C. Bracken, Guowei Jian, and Mary F. Casey. 2009. “The Impact of Third Places on Community Quality of Life.” Applied Research in the Quality of Life 4(4). pp. 333–345. When Facebook and Twitter: Clive Thompson.
August 3, 2016. “Why Instagram ‘Borrowed’ Stories from Snapchat.” The Atlantic. www.theatlantic.com/technology/archive/2016/08/cameras-with-constraints/494291/. Ian Bogost. May 3, 2018. “Why ‘Stories’ Took Over Your Smartphone.” The Atlantic. www.theatlantic.com/technology/archive/2018/05/smartphone-stories-snapchat-instagram-facebook/559517/. “Third place conversation”: Ray Oldenburg. 1989. The Great Good Place: Cafes, Coffee Shops, Community Centers, Beauty Parlors, General Stores, Bars, Hangouts, and How They Get You Through the Day. Paragon House. Popular email lists: (No author cited.) January 7, 2000. “Mailing List History.” Living Internet. www.livinginternet.com/l/li.htm. later technology such as: Lori Kendall. 2002. Hanging Out in the Virtual Pub: Masculinities and Relationships Online.
The Coffee Book: Anatomy of an Industry From Crop to the Last Drop by Gregory Dicum, Nina Luttinger
California gold rush, clean water, corporate social responsibility, cuban missile crisis, Edward Lloyd's coffeehouse, European colonialism, Honoré de Balzac, illegal immigration, land reform, land tenure, open economy, price stability, Ray Oldenburg, The Great Good Place
Slywotzky and Kevin Mundt, “Hold the Sugar; Starbucks Corp.’s Business Success,” Across the Board, September 1996, 39. 2 Specialty Coffee Association of America and National Coffee Association, personal interviews, October 2005. 3 Information Resources, Inc., 2004. 4 Howard Schultz and Dori Jones Yang, Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time (New York: Hyperion, 1997), 120–21. 5 Ray Oldenburg, The Great Good Place (New York: Paragon House, 1989), 296. 6 Faith Popcorn, The Popcorn Report (New York: HarperBusiness, 1992), 39–40. 7 Unscrupulous blending has also had a hand in this travesty—mixing a little genuine Kona into a Central American blend and calling it “Kona” or “Kona Blend.” 8 The growth of the specialty coffee industry has also helped cultivate a rising demand for specialty teas, which, like coffees, focus on distinguishing themselves based on origin, cultivation, processing, and blending techniques.
Coffee Annual 1994, March 1995. Kuhn, Cynthia, Scott Schwartzwelder, and Wilkie Wilson. Buzzed. New York: W. W. Norton and Co., 1998. McDowell, Bill. “The Bean Counters.” Restaurants & Institutions, December 1995. McKenna, Terence. Food of the Gods. New York: Bantam Books, 1992. National Coffee Association. Winter Drinking Survey. New York: National Coffee Association, 2005. Oldenburg, Ray. The Great Good Place. New York: Paragon House, 1989. Peel, Carl. “Los Angeles, a Microcosm of the Country.” Tea and Coffee Trade Journal 169, no. 4 (April 1997): 16–28. Popcorn, Faith. The Popcorn Report. New York: HarperBusiness, 1992. Quinn, James P., Scientific Marketing of Coffee. New York: Tea & Coffee Trade Journal Co., 1960. Schisgall, Oscar. Eyes on Tomorrow: The Evolution of Procter & Gamble. New York: J.
Road to ruin: an introduction to sprawl and how to cure it by Dom Nozzi
business climate, car-free, Jane Jacobs, New Urbanism, Parkinson's law, place-making, Ray Oldenburg, ride hailing / ride sharing, Ronald Reagan, skinny streets, The Death and Life of Great American Cities, The Great Good Place, transit-oriented development, urban decay, urban renewal, urban sprawl, walkable city, zero-sum game
Free parking, on the other hand, is not taxed.22 An IRS rule that assigned an income value to what is now free parking would help encourage commuters to switch to noncar travel.The 20th Century was about getting around. The 21st Century will be about staying in a place worth staying in. —Jim Kunstler The most important task of the urbanist is controlling size. —David Mohney As sociology professor and planning consultant Ray Oldenburg points out in The Great Good Place: Cafes, Coffee Shops, Community Centers, Beauty Parlors, General Stores, Bars, Hangouts, and How They Get You Through the Day, segregation, isolation, compartmentalization, and sterilization seem to be today’s guiding principles for community growth and renewal. Desirable experiences occur in places conducive to them, Oldenburg claims, or they do not occur at all. When these places disappear, so do the positive experiences associated with them.
“Relationships between Highway Capacity and Induced Vehicle Travel.” Transportation Research A, 35, 1 (2001): 47–72. Northeastern Illinois Planning Commission. 1990 Land Use in Northeastern Illinois Counties, Minor Civil Divisions and Chicago Community Areas. Chicago: Northeastern Illinois Planning Commission, 1995. Nozzi, D. “West Palm Beach FL: Back From the Brink.” http://user.gru. net/domz/palm.htm. Accessed 28 March 2002. Oldenburg, R. The Great Good Place. New York: Marlowe, 1989. “Passes Help People Hop onto the Bus.” Transportation Exchange Update, April 1994. Pederson, E. O. Transportation in Cities. New York: Pergamon, 1980. Pew Center for Civic Journalism. “Top Local Problems.” Princeton Survey Research Associates. College Park, Md. http://www.pewcenter.org/doingcj/ research/r_st2000nat1.htm1#crime. Pierce, N. “The Dawn of ‘Civic Environmentalism.’ ” Tampa Tribune, 10 January 1994.
Where Good Ideas Come from: The Natural History of Innovation by Steven Johnson
Ada Lovelace, Albert Einstein, Alfred Russel Wallace, carbon-based life, Cass Sunstein, cleantech, complexity theory, conceptual framework, cosmic microwave background, creative destruction, crowdsourcing, data acquisition, digital Maoism, digital map, discovery of DNA, Dmitri Mendeleev, double entry bookkeeping, double helix, Douglas Engelbart, Douglas Engelbart, Drosophila, Edmond Halley, Edward Lloyd's coffeehouse, Ernest Rutherford, Geoffrey West, Santa Fe Institute, greed is good, Hans Lippershey, Henri Poincaré, hive mind, Howard Rheingold, hypertext link, invention of air conditioning, invention of movable type, invention of the printing press, invention of the telephone, Isaac Newton, Islamic Golden Age, James Hargreaves, James Watt: steam engine, Jane Jacobs, Jaron Lanier, Johannes Kepler, John Snow's cholera map, Joseph Schumpeter, Joseph-Marie Jacquard, Kevin Kelly, lone genius, Louis Daguerre, Louis Pasteur, Mason jar, mass immigration, Mercator projection, On the Revolutions of the Heavenly Spheres, online collectivism, packet switching, PageRank, patent troll, pattern recognition, price mechanism, profit motive, Ray Oldenburg, Richard Florida, Richard Thaler, Ronald Reagan, side project, Silicon Valley, silicon-based life, six sigma, Solar eclipse in 1919, spinning jenny, Steve Jobs, Steve Wozniak, Stewart Brand, The Death and Life of Great American Cities, The Great Good Place, The Wisdom of Crowds, Thomas Kuhn: the structure of scientific revolutions, transaction costs, urban planning
For more on urban subcultures, see Claude Fischer’s essays “Toward a Subcultural Theory of Urbanism” and “The Subcultural Theory of Urbanism: A Twentieth-Year Assessment.” Jane Jacobs’s Death and Life of Great American Cities and The Economy of Cities contain many similar insights about the capacity of big cities to cultivate small clusters of interests. (Chris Anderson discusses this in the context of his “long tail” theory in The Long Tail.) For more on the concept of the “Third Place,” see Ray Oldenburg’s The Great Good Place. For more on the innovations of the British coffeehouse, see Brian Cowan’s Social Life of Coffee, Tom Standage’s History of the World in Six Glasses, and my Invention of Air. Freud’s Vienna salon is described in the context of innovation in Howard Gardner’s Creating Minds. Martin Ruef’s research appears in his essay “Strong Ties, Weak Ties and Islands,” originally published in Industrial and Corporate Change.
“Differential Contributions of Majority and Minority Influence.” Psychological Review 93, no. 1 (1986): 23-32. Ogburn, William F., and Dorothy Thomas. “Are Inventions Inevitable? A Note on Social Evolution.” Political Science Quarterly 37, no. 1 (1922): 83-98. Ogle, Richard. Smart World: Breakthrough Creativity and the New Science of Ideas. Boston: Harvard Business School Press, 2007. Oldenburg, Ray. The Great Good Place: Cafés, Coffee Shops, Community Centers, Beauty Parlors, General Stores, Bars, Hangouts, and How They Get You Through the Day. New York: Marlowe, 1997. O’Reilly, Tim. “Gov 2.0: The Promise of Innovation.” Forbes (August 10, 2009). http://www.forbes.com/2009/08/10/government-internet-software-technology-breakthroughs-oreilly.html. Osborn, Alex Faickney. Applied Imagination: Principles and Procedures of Creative Problem Solving.
Wonderland: How Play Made the Modern World by Steven Johnson
Ada Lovelace, Alfred Russel Wallace, Antoine Gombaud: Chevalier de Méré, Berlin Wall, bitcoin, Book of Ingenious Devices, Buckminster Fuller, Claude Shannon: information theory, Clayton Christensen, colonial exploitation, computer age, conceptual framework, crowdsourcing, cuban missile crisis, Drosophila, Edward Thorp, Fellow of the Royal Society, game design, global village, Hedy Lamarr / George Antheil, HyperCard, invention of air conditioning, invention of the printing press, invention of the telegraph, Islamic Golden Age, Jacquard loom, Jacques de Vaucanson, James Watt: steam engine, Jane Jacobs, John von Neumann, joint-stock company, Joseph-Marie Jacquard, land value tax, Landlord’s Game, lone genius, mass immigration, megacity, Minecraft, moral panic, Murano, Venice glass, music of the spheres, Necker cube, New Urbanism, Oculus Rift, On the Economy of Machinery and Manufactures, pattern recognition, peer-to-peer, pets.com, placebo effect, probability theory / Blaise Pascal / Pierre de Fermat, profit motive, QWERTY keyboard, Ray Oldenburg, spice trade, spinning jenny, statistical model, Steve Jobs, Steven Pinker, Stewart Brand, supply-chain management, talking drums, the built environment, The Great Good Place, the scientific method, The Structural Transformation of the Public Sphere, trade route, Turing machine, Turing test, Upton Sinclair, urban planning, Victor Gruen, Watson beat the top human players on Jeopardy!, white flight, white picket fence, Whole Earth Catalog, working poor, Wunderkammern
For the first time, people began talking explicitly about the court of “public opinion”; they began to seek “publicity” for their work or ideas, a word that originates with the French publicité. Habermas argued that the political and intellectual revolutions of the eighteenth century had been facilitated by the creation of this new public sphere, largely housed in semipublic gathering places like taverns and pubs. (A few decades after Habermas, the American sociologist Ray Oldenburg would develop a similar thesis in a book called The Great Good Place—coining the now-common expression “the third place” for these venues.) For Habermas, the public sphere had a profoundly egalitarian bias, creating “a kind of social intercourse that, far from presupposing equality of status, disregarded status altogether. [Participants] replaced the celebration of rank with a tact befitting equals.” And, like the Black Cat and the Stonewall Inn two centuries later, it was a space that “presupposed the problematization of areas that until then had not been questioned.”
Villa i Tatti 29 (2013). North, Adrian C., and David J. Hargreaves. “Subjective Complexity, Familiarity, and Liking for Popular Music.” Psychomusicology: A Journal of Research in Music Cognition 14:1–2 (1995): 77. Ohl, John F., and Joseph Earl Arrington. “John Maelzel, Master Showman of Automata and Panoramas.” The Pennsylvania Magazine of History and Biography 84:1 (1960): 56–92. Oldenburg, Ray. The Great Good Place: Café, Coffee Shops, Community Centers, Beauty Parlors, General Stores, Bars, Hangouts, and How They Get You Through the Day. St. Paul, MN: Paragon House Publishers, 1989. Pinker, Steven. How the Mind Works. New York: W. W. Norton & Company, 1999. Poivre, Pierre. Travels of a Philosopher; Or, Observations on the Manners and Arts of Various Nations in Africa and Asia. Translated from the French of M.
Starbucked: A Double Tall Tale of Caffeine, Commerce, and Culture by Taylor Clark
Berlin Wall, commoditize, cuban missile crisis, David Brooks, deskilling, Edmond Halley, fear of failure, Honoré de Balzac, indoor plumbing, Isaac Newton, Jeff Bezos, McJob, McMansion, Naomi Klein, Ray Oldenburg, Ronald Reagan, The Great Good Place, trade route
“I think there are some customers who think that these baristas are their real friends,” he said. The perfect catchphrase for the coffee-house’s vital social function happened to be languishing in disuse, just waiting for someone to seize on it. When Harry Roberts found himself struggling to put the communal appeal of Starbucks into words, he shared his trouble with his wife, who soon stumbled across the solution in a bookstore: an out-of-print book called The Great Good Place, by a sociology professor named Ray Oldenburg. In his book, Oldenburg describes America’s need for the neutral, safe, public gathering spots that had gradually disappeared; he calls this nexus the “third place,” with home and work being places one and two. His words were eerily prescient — he even pointed out that third places generally revolve around beverages, like with tea-houses and pubs.
Naylor, Affluenza: The All-Consuming Epidemic (San Francisco: Berrett-Koehler, 2005); Robert D. Putnam, Bowling Alone: The Collapse and Revival of American Community (New York: Simon & Schuster, 2000); David Brooks, Bobos in Paradise: The New Upper Class and How They Got There (New York: Simon & Schuster, 2000); Juliet B. Schor, The Overspent American: Why We Want What We Don’t Need (New York: HarperPerennial, 1998); and Ray Oldenburg, The Great Good Place: Cafés, Coffee Shops, Bookstores, Bars, Hair Salons, and Other Hangouts at the Heart of a Community (New York: Marlowe, 1999). Page 75. The Staffan Linder information comes from de Graaf, Wann, and Naylor, Affluenza: The All-Consuming Epidemic. Page 76. Terry Lefton, “Schultz’s Caffeinated Crusade,” Brandweek, July 5, 1999. Page 77. My source for the oft-repeated Polgar quotation was Paul Hofmann, “Savoring the World, Cup by Cup,” New York Times, January 29, 1995.
Affluenza: The All-Consuming Epidemic by John de Graaf, David Wann, Thomas H Naylor, David Horsey
big-box store, Community Supported Agriculture, Corrections Corporation of America, Donald Trump, Exxon Valdez, financial independence, Ford paid five dollars a day, full employment, God and Mammon, greed is good, income inequality, informal economy, invisible hand, Isaac Newton, Mark Shuttleworth, McMansion, medical malpractice, new economy, Peter Calthorpe, Ralph Nader, Ray Oldenburg, Ronald Reagan, Silicon Valley, Simon Kuznets, single-payer health, The Great Good Place, trade route, upwardly mobile, Yogi Berra, young professional
Kenneth Burnley in discussion with John de Graaf, May 1996. 12. Alex Molnar in discussion with John de Graaf, April 1996. 13. Interview with psychologist David Elkind, October 1993. 14. David Korten, The Post-Corporate World: Life after Capitalism (San Francisco: Kumarian/Berrett-Koehler, 2000), 33. 15. Jennifer Gailus in discussion with John de Graaf, May 1996. CHAPTER 8 1. Ray Oldenburg, The Great Good Place: Cafes, Coffee Shops, Bookstores, Bars, Hair Salons, and Other Hangouts at the Heart of a Community (New York: Paragon House, 1989), xv. 2. James Kuntsler in discussion with David Wann, March 1997. 3. Robert Putnam, Bowling Alone: The Collapse and Revival of American Community (New York: Simon & Schuster, 2000), 49. 4. Eileen Daspin, “Volunteering on the Run,” Wall Street Journal, November 15, 1999, W1. 5.
New York: Times Books, 1996. Northwest Earth Institute Discussion Courses. Deep Ecology, Voluntary Simplicity. Portland, Ore.: Northwest Earth Institute Discussion Courses, 1998. O’Connell, Brian. Civil Society: The Underpinnings of American Democracy. Medford, Mass.: Tufts University Press, 1999. O’Hara, Bruce. Working Harder Isn’t Working. Vancouver, BC: New Star, 1993. Oldenburg, Ray. The Great Good Place: Cafes, Coffee Shops, Bookstores, Bars, Hair Salons, and Other Hangouts at the Heart of a Community. New York: Paragon House, 1989. O’Neill, Jessie. The Golden Ghetto. Center City, Minn.: Hazelden, 1997. Orwell, George. 1984. New York: Signet Books, 1981. Packard, Vance.The Waste Makers. New York: McKay, 1960. ———.The Status Seekers. New York: Pelican, 1961. ———.The Hidden Persuaders.
The Village Effect: How Face-To-Face Contact Can Make Us Healthier, Happier, and Smarter by Susan Pinker
assortative mating, Atul Gawande, Bernie Madoff, call centre, cognitive dissonance, David Brooks, delayed gratification, Edward Glaeser, epigenetics, Erik Brynjolfsson, estate planning, facts on the ground, game design, happiness index / gross national happiness, indoor plumbing, invisible hand, Kickstarter, longitudinal study, Mark Zuckerberg, medical residency, Menlo Park, meta analysis, meta-analysis, neurotypical, Occupy movement, old-boy network, place-making, Ponzi scheme, Ralph Waldo Emerson, randomized controlled trial, Ray Oldenburg, Silicon Valley, Skype, social intelligence, Stanford marshmallow experiment, Steven Pinker, The Great Good Place, The Wisdom of Crowds, theory of mind, Tony Hsieh, urban planning, Yogi Berra
Leary, “The Need to Belong: Desire for Interpersonal Attachments as a Fundamental Human Motivation,” Psychological Bulletin 117 (1995); David G. Myers, “Close Relationships and Quality of Life,” in Well-being, ed. Kahneman, Diener, and Schwarz. 8. For more about the characteristics of “third places,” see Ray Oldenburg, The Great Good Place: Cafes, Coffee Shops, Community Centers, Beauty Parlors, General Stores, Bars, Hangouts, and How They Get You Through the Day (New York: Paragon, 1989); Ray Oldenburg, Celebrating the Third Place: Inspiring Stories about the “Great Good Places” at the Heart of Our Communities (New York: Marlowe, 2000). Thanks are due to my brother Steve for introducing me to the term meatspace. 9. Kyungjoon Lee et al., “Does Collocation Inform the Impact of Collaboration?” PLOS One 5, no. 12 (2010); Jonah Lehrer, “Groupthink: The Brainstorming Myth,” New Yorker, January 30, 2012; Greg Lindsay, “Engineering Serendipity,” New York Times, April 7, 2013; Michelle Young, “Googleplex, Mountain View: Designing Interior Spaces at an Urban Scale,” Untapped Cities, January 2, 2012, http://untappedcities.com/2012/01/02/googleplex-mountainview-designing-interior-spaces-at-an-urban-scale/; Paul Goldberger, “Exclusive Preview: Google’s New Built from Scratch Googleplex,” Vanity Fair, February 22, 2013.
Framing Class: Media Representations of Wealth and Poverty in America by Diana Elizabeth Kendall
Bernie Madoff, blue-collar work, Bonfire of the Vanities, call centre, David Brooks, declining real wages, Donald Trump, employer provided health coverage, ending welfare as we know it, fixed income, framing effect, Georg Cantor, Gordon Gekko, greed is good, haute couture, housing crisis, illegal immigration, income inequality, mortgage tax deduction, new economy, payday loans, Ponzi scheme, Ray Oldenburg, Richard Florida, Ronald Reagan, Saturday Night Live, telemarketer, The Great Good Place, Thorstein Veblen, trickle-down economics, union organizing, upwardly mobile, urban planning, working poor
Steve Smith, “Developing New Reflexes in Framing Stories,” Pew Center for Civil Journalism, 1997, http://www.pewcenter.org/doingcj/civiccat/displayCivcat .php?id=97 (accessed July 3, 2004). 40. Richard Harwood, “Framing a Story: What’s It Really About?” Pew Center for Civic Journalism, 2004, http://www.pewcenter.org/doingcj/videos/framing.html (accessed July 3, 2004). 41. Smith, “Developing New Reflexes in Framing Stories.” 42. “Finding Third Places.” 43. Ray Oldenburg, The Great Good Place: Cafés, Coffee Shops, Bookstores, Bars, Hair Salons and Other Hangouts at the Heart of a Community (New York: Marlowe, 1999), 16. 44. “The State of the News Media 2004,” Committee of Concerned Journalists, http://www.journalism.org (accessed June 17, 2004). 45. Mantsios, “Media Magic,” 108. 9781442202238.print.indb 262 2/10/11 10:47 AM Notes to Pages 228–229 263 46. “So You Wanna Be a Sitcom Writer?”
“Overheard in Austin.” Austin American-Statesman, February 22, 2002, D1. Nunberg, Geoffrey. “Keeping Ahead of the Joneses.” New York Times, November 24, 2002, WK4. Ohlemacher, Stephen “With Income Tax Cuts Expiring, Rates Could Rise for Wealthy—but What about Middle Class?” Star Tribune, July 22, 2010. www.star tribune.com/lifestyle/99034509.html (accessed August 7, 2010). Oldenburg, Ray. The Great Good Place: Cafés, Coffee Shops, Bookstores, Bars, Hair Salons and Other Hangouts at the Heart of a Community. New York: Marlowe, 1999. Olsen, Eric. “Down and Out in Santa Monica.” Blogcritics. January 6, 2003. www .blogcritics.org/archives/2003/01/06/200033.php (accessed February 22, 2004). “Organized Crime and the Labor Unions.” AmericanMafia.com. 2004. www.ameri canmafia.com/Crime_and_Labor.html (accessed March 22, 2004). 9781442202238.print.indb 280 2/10/11 10:47 AM Bibliography 281 “Organized Crime Section: Labor Racketeering.”
Stacy Mitchell by Big-Box Swindle The True Cost of Mega-Retailers, the Fight for America's Independent Businesses (2006)
big-box store, business climate, business cycle, clean water, collective bargaining, corporate personhood, European colonialism, Haight Ashbury, income inequality, inventory management, invisible hand, Jane Jacobs, low skilled workers, Maui Hawaii, Menlo Park, new economy, New Urbanism, price discrimination, race to the bottom, Ray Oldenburg, RFID, Ronald Reagan, The Chicago School, The Death and Life of Great American Cities, The Great Good Place, union organizing, urban planning, women in the workforce, zero-sum game
Third places are the bars, coƒeehouses, bookstores, and barber shops at the heart of a community’s informal public life, its social vitality and democratic spirit. To function as a third place, a business must be relatively modest in scale, be embedded in a neighborhood or small downtown, and provide space for loitering and casual interaction. These essential characteristics mean that third places are almost always locally owned.28 The personal and civic beneﬁts of third places are numerous, Oldenburg COMMUNITY LIFE 93 argues in his book The Great Good Place. Third places engender a feeling of belonging that contributes to a person’s well-being. They nurture the web of connections that knit communities together, and act as “levelers” by bridging diƒerences of background and social rank. They cultivate the habit of association: those who frequently engage in casual socializing with their neighbors are more apt to start and join formal civic and community organizations, which in turn encourage greater participation in the political process.
Jack Gold, interview, Oct. 4, 2005; John McGettrick, cochair of the Red Hook Civic Association, interview, Sept. 18, 2005; Margaret Foster, “To Clear Site for Home Depot, Owner Illegally Demolishes Nashville House,” Preservation Magazine, Oct. 5, 2005. 27. Store counts from Starbucks.com; Brad Wong, “Great Wall Breached: Starbucks Sets Up Shop,” Seattle Post-Intelligencer, Sept. 22, 2005. 28. Ray Oldenburg, The Great Good Place: Cafes, Coƒee Shops, Bookstores, Bars, Hair Salons, and Other Hangouts at the Heart of Community, 2nd ed. (New York: Marlowe & Company, 1999). 29. Ibid., 21–85; 70. 30. Hollie Lund, “Testing the Claims of New Urbanism: Local Access, Pedestrian Travel, and Neighboring Behaviors,” Journal of the American Planning Association, Sept. 22, 2003, 414–29. 31. Putnam, Bowling Alone, 213–14. 32. Karl Knudson, interview, Mar. 4, 2005. 33.
Uncommon Grounds: The History of Coffee and How It Transformed Our World by Mark Pendergrast
business climate, business cycle, commoditize, Edward Lloyd's coffeehouse, Honoré de Balzac, land reform, microcredit, Mikhail Gorbachev, new economy, open economy, out of africa, profit motive, Ray Oldenburg, Ronald Reagan, The Great Good Place, trade route, transcontinental railway, traveling salesman, women in the workforce
The grateful charity responded by giving Starbucks its International Humanitarian award. Indeed, Schultz appeared to be a master image builder. As he himself has said, “My story is as much one of perseverance and drive as it is of talent and luck. I willed it to happen. I took my life in my hands, learned from anyone I could, grabbed what opportunity I could, and molded my success step by step.” In 1989 the sociologist Ray Oldenburg published The Great, Good Place, a lament over the passing of community meeting places like the old country store or soda fountain. The book contained an entire chapter on coffeehouses, concluding: “The survival of the coffeehouse depends upon its ability to meet present day needs and not those of a romanticized past.” Schultz loved the book and adopted Oldenburg’s academic term, christening Starbucks as a “third place” beyond home or work, “an extension of people’s front porch,” where people could gather informally.
Furnas; Modern Times (1983), by Paul Johnson; American Policies Abroad (1929), by Chester Lloyd Jones et al.; Manias, Panics and Crashes (1989), by Charles P. Kindleberger; The Boston Tea Party (1964), by Benjamin Woods Labaree; The Fifties (1977), by Douglas T. Miller and Marion Nowak; The New Winter Soldiers (1996), by Richard R. Moser; The Sugar Trust (1964), by Jack Simpson Mullins; Fighting Liberal (1945), by George W. Norris; The Great Good Place (1989), by Ray Oldenburg; The Early English Coffee House (1893), by Edward Robinson; We Say No to Your War (1994), by Jeff Richard Schutts; Hard Times (1970), by Studs Terkel; History and Reminiscences of Lower Wall Street and Vicinity (1914), by Abram Wakeman; The Life of Billy Yank (1952), by Bell Irvin Wiley. On shade-grown coffee and migratory birds: Birds Over Troubled Waters (1991), by Russell Greenbeg and Susan Lumpkin; Proceedings, Memorias: 1st Sustainable Coffee Congress (1997), edited by Robert A.
Alone Together by Sherry Turkle
Albert Einstein, Columbine, global village, Hacker Ethic, helicopter parent, Howard Rheingold, industrial robot, information retrieval, Jacques de Vaucanson, Jaron Lanier, Joan Didion, John Markoff, Kevin Kelly, lifelogging, Loebner Prize, Marshall McLuhan, meta analysis, meta-analysis, Nicholas Carr, Norbert Wiener, Panopticon Jeremy Bentham, Ralph Waldo Emerson, Rodney Brooks, Skype, social intelligence, stem cell, technoutopianism, The Great Good Place, the medium is the message, theory of mind, Turing test, Vannevar Bush, Wall-E, women in the workforce, Year of Magical Thinking
We used to have a name for a group that got together because its members shared common interests: we called it a club. But in the main, we would not think of confessing our secrets to the members of our clubs. But we have come to a point at which it is near heresy to suggest that MySpace or Facebook or Second Life is not a community. I have used the word myself and argued that these environments correspond to what sociologist Ray Oldenberg called “the great good place.”8 These were the coffee shops, the parks, and the barbershops that used to be points of assembly for acquaintances and neighbors, the people who made up the landscape of life. I think I spoke too quickly. I used the word “community” for worlds of weak ties.9 Communities are constituted by physical proximity, shared concerns, real consequences, and common responsibilities. Its members help each other in the most practical ways.
This means that if someone posts a confession of a criminal nature, the site managers cannot do much about it. So, online, we read about people admitting to murder (these are often interpreted as soldiers writing about the experience of war) and enjoying child pornography: “A recent message on ivescrewedup.com reads, ‘I have killed four people. One of them was a 17 year old boy.’” See Fantz, “Forgive Us Father.” 8 Ray Oldenberg. The Great Good Place: Cafés, Coffee Ships, Community Centers, Beauty Parlors, General Stores, Bars, Hangouts, and How They Get You Through the Day (New York: Paragon House, 1989). On virtual environments as communities, see Howard Rheingold, The Virtual Community: Homesteading on the Electronic Frontier (Reading, MA: Addison Wesley, 1993). 9 There is, too, the word “world.” Sociologist William Bainbridge, a student of World of Warcraft, takes its title seriously and talks of the game as a world.
In Pursuit of Privilege: A History of New York City's Upper Class and the Making of a Metropolis by Clifton Hood
affirmative action, British Empire, coherent worldview, David Brooks, death of newspapers, deindustrialization, family office, Golden Gate Park, Google Earth, jitney, mass immigration, new economy, New Urbanism, P = NP, plutocrats, Plutocrats, Ray Oldenburg, ride hailing / ride sharing, Scientific racism, selection bias, Steven Levy, The Great Good Place, Thorstein Veblen, trade route, urban planning, We are the 99%, white flight
.: Cornell University Press, 1989), 72–108; Blumin, Emergence of the Middle Class, 17–28. 66. Adam Arenson, “Libraries in Public Before the Age of Public Libraries: Interpreting the Furnishings and Design of Athenaeums and Other ‘Social Libraries,’ 1800–1860,” 41, in The Library as Place: History, Community, and Culture, ed. John E. Buschman and Gloria J. Leckie (Westport, Conn.: Libraries Unlimited, 2006). 67. Ray Oldenburg, The Great Good Place: Cafés, Coffee Shops, Community Centers, Beauty Parlors, General Stores, Bars, Hangouts, and How They Get You Through the Day (New York: Paragon House, 1989), 16. 68. Laura Lewison, “Lawn Bowling,” 724, in Jackson, Encyclopedia of New York City; Steven A. Reiss, “Horse Racing,” 611–12, in Jackson, The Encyclopedia of New York City; Austin Baxter Keep, History of the New York Society Library (New York: De Vinne, 1908), 123–78; Walter Friedman, “Scots,” 1160–61, in Jackson, The Encyclopedia of New York City; Burrows and Wallace, Gotham, 172–75, 248; New York Gazette (Weyman’s), February 23, 1761, June 6, 1763, November 28, 1763; New York Mercury, May 5, 1755; and Singleton, Social New York, 40–45. 69.
., 1888), 24–27; Officers, Members, Constitution and By-Laws of the Union Club, 96–98; Porzelt, Metropolitan Club, 57–104; New York Times, February 12, 1886, February 13, 1890, September 6, 1891, February 25, 1894, May 9, 1897; Louise L. Stevenson, The Victorian Homefront: American Thought and Culture, 1860–1880 (Ithaca, N.Y.: Cornell University Press, 1991), xxiii–xxxv; Jane Tompkins, West of Everything: The Inner Life of the Westerns (New York: Oxford University Press, 1992), 3–19, 43; and Ray Oldenburg, The Great Good Place: Cafés, Coffee Shops, Community Centers, Beauty Parlors, General Stores, Bars, Hangouts, and How They Get You Through the Day, 1st ed. (New York: Paragon, 1989), 16. 63. New York Times, June 17 and 18, 1924, March 4, 1928, October 8, 1949; Harper S. Mott Diary, 1886, entries for May 3 and 5, 1886, Library of the New-York Historical Society, New York, N.Y. [hereafter N-YHS]; Mott Diary, 1888, entries for February 3, 7, 18, and 22, March 1, 2, 7, 12, 14, and 15, 1888, N-YHS; James Norman Whitehouse Diary, 1890, entries for March 8, 15, and 19, April 12, May 26, June 20, 1890, N-YHS; Whitehouse Diary, 1892, entries for February 19 and 22, May 15, 1892, N-YHS; Whitehouse Diary, 1900, entries for August 15 and 17, 1900, N-YHS. 64.
Suburban Nation by Andres Duany, Elizabeth Plater-Zyberk, Jeff Speck
A Pattern Language, American ideology, big-box store, car-free, Celebration, Florida, City Beautiful movement, desegregation, edge city, Frank Gehry, housing crisis, if you build it, they will come, income inequality, intermodal, Jane Jacobs, jitney, McMansion, New Urbanism, Peter Calthorpe, place-making, price mechanism, profit motive, Ralph Nader, Seaside, Florida, Silicon Valley, skinny streets, the built environment, The Death and Life of Great American Cities, The Great Good Place, transit-oriented development, urban planning, urban renewal, urban sprawl, white flight, working poor, Works Progress Administration
Defensible Space: Crime Prevention Through Urban Design. New York: Collier Books, 1972. Newman, Peter, and Jeff Kenworthy. Winning Back the Cities. Sydney: Photo Press, 1996. Norquist, John. The Wealth of Cities: Revitalizing the Centers of American Life. New York: Perseus Books, 1999. Nyhan, David. “For the Planet’s Sake, Hike the Gas Tax.” The Boston Globe, November 28, 1997: A27. Oldenburg, Ray. The Great Good Place: Cafés, Coffee Shops, Bookstores, Bars, Salons, and Other Hangouts at the Heart of a Community. New York: Marlowe & Co., 1999. Orfield, Myron. Metropolitics: A Regional Agenda for Community and Stability. Washington, D.C.: The Brookings Institute, 1997. Palmer, Thomas. “Pacifying Road Warriors.” The Boston Globe, July 25, 1997: A1, B5. “Parking Lot Pique.” The Boston Globe, May 16, 1997: A26.
Palaces for the People: How Social Infrastructure Can Help Fight Inequality, Polarization, and the Decline of Civic Life by Eric Klinenberg
2013 Report for America's Infrastructure - American Society of Civil Engineers - 19 March 2013, American Society of Civil Engineers: Report Card, assortative mating, basic income, big-box store, Broken windows theory, carbon footprint, Cass Sunstein, clean water, deindustrialization, desegregation, Donald Trump, East Village, Filter Bubble, ghettoisation, helicopter parent, income inequality, informal economy, invisible hand, Jane Jacobs, John Snow's cholera map, late fees, Mark Zuckerberg, mass incarceration, Menlo Park, New Urbanism, Peter Thiel, Ray Oldenburg, Richard Florida, Ronald Reagan, Rosa Parks, shareholder value, Silicon Valley, smart grid, the built environment, The Death and Life of Great American Cities, The Great Good Place, the High Line, universal basic income, urban planning, young professional
quickly return to their private lives: Mario Small, Unanticipated Gains: Origins of Network Inequality in Everyday Life (New York: Oxford University Press, 2009). largest and most heterogeneous public space: Stéphane Tonnelat and William Kornblum, International Express: New Yorkers on the 7 Train (New York: Columbia University Press, 2017). “participator rather than spectator”: MassObservation, The Pub and the People (1943; repr., London: Cresset Library, 1987), 17. people in public can feel like they’re at home: Ray Oldenburg, The Great Good Place: Cafés, Coffee Shops, Bookstores, Bars, Hair Salons and Other Hangouts at the Heart of a Community (Cambridge, MA: Da Capo Press, 1989). the air that pedestrians breathe a little cleaner: See Vanessa Quirk, “The 4 Coolest ‘High Line’ Inspired Projects,” ArchDaily, July 16, 2012, https://www.archdaily.com/254447/the-4-coolest-high-line-inspired-projects. an unrelated concern: Several recent books champion infrastructure investment, including Rosabeth Moss Kanter’s Move: How to Rebuild and Reinvent America’s Infrastructure (New York: W.
More Joel on Software by Joel Spolsky
a long time ago in a galaxy far, far away, barriers to entry, Black Swan, Build a better mousetrap, business process, call centre, Danny Hillis, David Heinemeier Hansson, failed state, Firefox, fixed income, George Gilder, Larry Wall, low cost airline, low cost carrier, Mars Rover, Network effects, Paul Graham, performance metric, place-making, price discrimination, prisoner's dilemma, Ray Oldenburg, Ruby on Rails, Sand Hill Road, Silicon Valley, slashdot, social software, Steve Ballmer, Steve Jobs, Superbowl ad, The Great Good Place, type inference, unpaid internship, wage slave, web application, Y Combinator
Over the next decade, I expect that software companies will hire people trained as anthropologists and ethnographers to work on social interface design. Instead of building usability labs, they’ll go out into the field and write ethnographies. And hopefully, we’ll figure out the new principles of social interface design. It’s going to be fascinating . . . as fun as user interface design was in the 1980s . . . so stay tuned. sixteen BUILDING COMMUNITIES WITH SOFTWARE Monday, March 3, 2003 In his book, The Great Good Place (Da Capo Press, 1999), social scientist Ray Oldenburg talks about how humans need a third place, besides work and home, to meet with friends, have a beer, discuss the events of the day, and enjoy some human interaction. Coffee shops, bars, hair salons, beer gardens, pool halls, clubs, and other hangouts are as vital as factories, schools, and apartments. But capitalist society has been eroding those third places, and society is left impoverished.
All Your Base Are Belong to Us: How Fifty Years of Video Games Conquered Pop Culture by Harold Goldberg
activist lawyer, Alexey Pajitnov wrote Tetris, Apple II, cellular automata, Columbine, Conway's Game of Life, G4S, game design, In Cold Blood by Truman Capote, Mars Rover, Mikhail Gorbachev, Ralph Waldo Emerson, Ray Oldenburg, Saturday Night Live, Silicon Valley, Steve Jobs, Steve Wozniak, The Great Good Place, Thorstein Veblen, urban planning
What he saw was groups of women having a raucous time, drinking, playing, and being social. The experience was totally unlike the bingo games on the Web at the time, primarily single-player affairs that made you refresh your browser each time you wanted a new bingo ball to drop. Kapulka, an avid reader and thinker, was concerned with what’s called the Third Place, which Ray Oldenburg, an urban sociologist, so succinctly espoused in his 1989 book, The Great Good Place. Kapulka thought, “You’ve got the home, work, and this public area where you socialize, a pub, a restaurant, a bingo hall. There’s a big difference between sitting in a bar drinking by yourself and sitting at home drinking by yourself, almost like the difference between aloneness and loneliness.” For TEN’s bingo game, he told executives, “Let’s slap on a big chat room so you have fifty people in there and it feels more alive, like a real Third Place.”
Pour Your Heart Into It by Howard Schultz
Albert Einstein, barriers to entry, clean water, corporate raider, Exxon Valdez, fear of failure, job satisfaction, market design, Ray Oldenburg, shareholder value, The Great Good Place, urban renewal, working poor, zero-sum game
In America, we are in danger of losing the kind of casual social interaction that is part of the daily routine for many Europeans. In the 1990s, coffee bars became a central component of the American social scene in part because they fulfilled the need for a nonthreatening gathering spot, a “third place” outside of work and home. Ray Oldenburg, a Florida sociology professor, wrote most eloquently of this need in his book, The Great Good Place (1989). Oldenburg’s thesis is that people need informal public places where they can gather, put aside the concerns of work and home, relax, and talk. Germany’s beer gardens, England’s pubs, and French and Viennese cafés created this outlet in people’s lives, providing a neutral ground where all are equal and conversation is the main activity. America once had such spots, in its taverns, barber shops, and beauty parlors.
Cities Are Good for You: The Genius of the Metropolis by Leo Hollis
Airbnb, banking crisis, Berlin Wall, Boris Johnson, Broken windows theory, Buckminster Fuller, call centre, car-free, carbon footprint, cellular automata, clean water, cloud computing, complexity theory, congestion charging, creative destruction, credit crunch, Credit Default Swap, crowdsourcing, Deng Xiaoping, digital map, East Village, Edward Glaeser, Enrique Peñalosa, Firefox, Frank Gehry, Geoffrey West, Santa Fe Institute, Gini coefficient, Google Earth, Guggenheim Bilbao, haute couture, Hernando de Soto, housing crisis, illegal immigration, income inequality, informal economy, Internet of things, invisible hand, Jane Jacobs, Kickstarter, knowledge economy, knowledge worker, Long Term Capital Management, M-Pesa, Mahatma Gandhi, Mark Zuckerberg, Masdar, mass immigration, megacity, negative equity, new economy, New Urbanism, Occupy movement, openstreetmap, packet switching, Panopticon Jeremy Bentham, place-making, Ray Oldenburg, Richard Florida, sharing economy, Silicon Valley, Skype, smart cities, smart grid, spice trade, Steve Jobs, technoutopianism, the built environment, The Chicago School, The Death and Life of Great American Cities, The Great Good Place, the High Line, The Spirit Level, The Wisdom of Crowds, Thomas Malthus, trade route, traveling salesman, urban planning, urban renewal, urban sprawl, walkable city, white flight, Y2K, Yom Kippur War
Video Camera Surveillance in New York City and the Need for Public Oversight, New York Civil Liberties Union, Fall 2006 New York, Dept of Design and Construction Active Design Guidelines, NYC, 2010 Norris, C., McCahill, M. and Wood, D., The Growth of CCTV: A Global Perspective, Surveillance and Society, www.surveillance-and-society.org/cctv.htm Novak, M. and Highfield, R., SuperCooperators: Beyond the Survival of the Fittest, Canongate, 2011 Nunns, A. and Idle, N., Tweets from Tahrir, OR Books, 2011 Oldenburg, C., The Great Good Place, Da Capo, 1999 O’Neill, O., A Question of Trust, CUP, 2002 Ostrom, E., Governing the Commons: The Evolution of Institutions for Collective Action, CUP 1990 Owen, D., Green Metropolis, Riverhead, 2010 Owen, D., ‘The Efficiency Dilemma’, New Yorker, 20 December 2010 Patel, S. and Arputham, J., ‘An Offer of Partnership or a Promise of Conflict in Dharavi, Mumbai’, Environment and Urbanisation, 2007 Patel, S. and Arputham, J., ‘Plans for Dharavi’, Environment and Urbanisation, 2008 Patel, S., Burra, S. and D’Cruz, C., ‘Slum/Shack Dwellers International (SDI) – Foundations to Treetops’, Environment and Urbanisation, 2001 Patel, S., Arputham, J., Burra, S. and Savchuk, K., ‘Getting the Information Base for Dharavi’s Redevelopment’, Environment and Urbanisation, 2009 Patel, S. and Mitlin, D., ‘Gender Issues and Slum/Shack Dweller Foundation’, IIED, Gender and Urban Federations, 2007 Pearce, F., Peoplequake: Mass Migration, Ageing Nations and the Coming Population Crash, Eden Project Books, 2010 Pereira, F., Vaccari, A., Glardin, F., Chiu, C. and Ratti, C., ‘Crowd Sensing in the Web: Analysing the Citizen Experience in the Urban Space’, senseable.mit.edu/papers/publications.html Perlman, J., Favela: Decades of Living on the Edge in Rio de Janeiro, OUP, 2012 Peter, P.
Nobody's Perfect: Writings From the New Yorker by Anthony Lane
a long time ago in a galaxy far, far away, colonial rule, dark matter, Frank Gehry, haute cuisine, Index librorum prohibitorum, Mahatma Gandhi, Maui Hawaii, moral hazard, Norman Mailer, profit motive, Ronald Reagan, sexual politics, The Great Good Place, trade route, University of East Anglia, Upton Sinclair, urban decay, urban planning
Here is a man who had spent many chapters of his life in England, who would become a naturalized Englishman in his final year, and one of whose guiding principles was that anything, or anybody, covered in moss was by definition deserving of reverence. Yet here he was, still in the entrance hall of a new century, having the wit to wonder if his homeland would, after all, turn out to be what he would call the Great Good Place; if the same adventure in consciousness that drew Isabel Archer over the sea would lead others to make the return trip, unable to resist the temptations, the edifying screwups, of the moral hazard. His instincts, as ever, were correct, and people have spent the last ninety years or so in James’s trembling wake; even if you remain on English soil and merely read your way into America, you are stepping westward.