1. Trying to change the address on my credit card.
2. On the secure contact form 'Address Change' is one of the options.
3. Fill in the form with new address and hit submit.
4. Error: can't change address online only by phone.

Why do they have the option?

Also:

• Pointless 'clear form' button.
• There is only 10 minutes to write a message, with a countdown.

Barclaycard FAIL.